Digital Support Experience Community Manager Autodesk

7.0 - 11.0 years

0 Lacs

karnataka

On-site

We are seeking a passionate and strategic Digital Support Community Liaison Manager to optimize the technical digital support experience for our customers. In partnership with Community Leadership, your responsibilities will include efficiently addressing customer inquiries, transforming accepted solutions into valuable knowledge assets, and guiding users to the appropriate level of support based on their entitlements. Collaboration with IT, support, and community teams is essential to continuously enhance digital support experiences and drive customer engagement. Location: Ideally located within a commutable distance from any Autodesk office globally, within the EMEA or AMER timezone. Respo...

Posted 3 months ago

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Community Manager Autodesk

7.0 - 11.0 years

0 Lacs

karnataka

On-site

As a passionate and strategic Digital Support Community Liaison Manager, you will play a crucial role in optimizing the community technical digital support experience for our customers. Your responsibilities will include partnering with Community Leadership to ensure efficient addressing of customer inquiries, transforming accepted solutions into valuable knowledge assets, and guiding users to the appropriate level of support based on their entitlements. Collaboration with IT, support, and community teams will be essential to continuously enhance digital support experiences and drive customer engagement. You will be responsible for developing and executing the Technical Support community str...

Posted 3 months ago

AI Match Score

Apply

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