Tech Support / Electrical Infra / Electrical Operations Kazam EV Tech Pvt Ltd.

2.0 - 6.0 years

0 - 0 Lacs

karnataka

On-site

As a Tech Support/ Project Delivery - Associate, your role will involve understanding, analyzing, and troubleshooting issues faced by software clients, particularly Charge Point Operators, vehicle telematics, vehicle tracking systems, and fleet operations. An understanding of networking and troubleshooting would be beneficial in this role. Your key responsibilities will include: - Understanding and analyzing customer requirements - Creating service requests within the CRM system - Data management and analysis for pattern recognition - Providing guidance to customers for online self-service and web-based solutions - Escalating unresolved customer issues to Technical Support - Staying updated ...

Posted 3 days ago

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