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Senior Engineer Technical Support Siemens

3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

The role of Senior Engineer Technical Support at Siemens involves providing support to customers globally through Voice, Email, and Chat channels. You will be responsible for addressing customer queries regarding products, solutions, warranty, etc. Additionally, you will remotely troubleshoot and resolve technical issues at customer sites, as well as provide periodic reports to managers. Your role will also include participating in the creation of self-help resources and knowledge base for customers. To excel in this position, you must possess excellent written and oral communication skills. You should have a minimum of 3 years of experience in providing technical support to international cu...

Posted 3 months ago

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