Customer Support Engineer Navidiz Software Solutions Private Limited

0.0 - 4.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Customer Support Engineer at Novade Software Solutions, you will play a crucial role in ensuring prompt and efficient support for customers using Novade software. You will be responsible for gathering the right information, setting up projects, digitalizing manual processes, and providing training to users. Your main goal is to improve productivity, quality, and safety in construction projects through the use of our solutions. To excel in this position, you should hold an engineering degree with a specialization in Civil/EEC/EEE. Freshers are welcome to apply. Familiarity with reading technical drawings, knowledge of software used in the construction industry, and a basic understanding ...

Posted 1 month ago

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Associate SAP Basis Consultant SAP

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As an Associate Digital Customer Engagement Manager (dCEM) at SAP, your primary responsibility will be ensuring seamless adoption of the new RISE SAP S/4HANA Private Cloud Edition solution by European customers through a Shared Services model. You will drive the sales to delivery handover and customer onboarding process, covering all technical and project aspects such as IP ranges, Load Balancer setup requirements, and VPN networks. Additionally, you will handle support tickets, bridging customer queries with the technical operations team, ensuring periodic service reviews to track service quality, and orchestrating service delivery according to agreed SLAs and KPIs. Your role will involve s...

Posted 2 months ago

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