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Wipro Limited logo
Team Manager - Fund Accounting Wipro Limited

2.0 - 6.0 years

0 Lacs

vadodara, gujarat

On-site

Role Overview: You will be responsible for providing effective technical support to the process and actively resolving client issues directly or through timely escalation to meet process SLAs. Your role will involve supporting the process by managing transactions as per required quality standards, fielding all incoming help requests from clients via telephone and/or emails in a courteous manner, documenting all pertinent end user identification information, updating own availability in the RAVE system, and recording, tracking, and documenting all queries received and resolutions. Key Responsibilities: - Support the process by managing transactions as per required quality standards - Field al...

Posted 1 month ago

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