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Customer Support Analyst III GHX

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

A Customer Support Analyst Level III plays a crucial role within the Customer Support Center at GHX, dedicated to catering to the needs of the company's valued customers. Your primary responsibility is to acquire a proficient understanding of GHX's cutting-edge Internet B2B exchange system, as well as its growth products, Customer Support knowledge base, and administrative tools. Armed with this knowledge and the necessary tools, you will be tasked with addressing customer inquiries, guiding them through the system's functionalities, and offering assistance when they encounter difficulties in utilizing or connecting to the system. At times, extensive collaborative troubleshooting and problem...

Posted 3 months ago

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