Senior Analyst Technology Operations MassMutual India

2.0 - 6.0 years

0 Lacs

hyderabad, all india

On-site

As a Senior Analyst, Operations, your role involves executing transactions according to guidelines and timelines to meet SLA targets and exceed performance parameters within company norms. You will also resolve individual cases requiring re-work to ensure high C-Sat scores. Additionally, you will: - Come up with new ideas to enhance your work area - Identify personal learning goals and prioritize learning through formal and informal mechanisms - Set challenging goals, deliver on them with a sense of urgency, and focus on delivering accurate outputs in a timely manner - Conduct training for the team to ensure skill development - Support the AM in training team members on processes/domain for ...

Posted 4 days ago

AI Match Score

Apply

Senior Analyst Technology Operations MassMutual India

2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Senior Analyst, Operations, your role involves executing transactions according to guidelines and timelines to meet SLA targets and exceed performance parameters within company norms. You will resolve individual cases requiring re-work to ensure high Customer Satisfaction (C-Sat) scores. Additionally, you will: - Come up with new ideas to enhance your work area - Identify personal learning goals and prioritize learning through formal and informal mechanisms - Set challenging goals, deliver on them with a sense of urgency, and focus on delivering accurate outputs in a timely manner - Conduct training for the team to ensure skill development - Support the Account Manager in training team ...

Posted 2 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.