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VP-Workforce Management Genpact

5.0 - 9.0 years

0 Lacs

haryana

On-site

In this role, you will be required to build and develop advanced analytics capabilities and assets/accelerators. You will be responsible for all aspects of end-to-end Workforce Management capability creation, including Operations (forecasting, capacity planning, staffing, scheduling, real-time monitoring, and operations management reporting and analysis), Software Configuration, as well as Insight generation. It will be your responsibility to build and update Standard Operating Procedures (SOPs) for Workforce Management with appropriate participation from multiple Operations and Analytics teams. You will need to develop a forecasting, capacity planning, and scheduling strategy and framework ...

Posted 3 months ago

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