7094 Segmentation Jobs - Page 46

Customer Relationship Manager (CRM) Job PostingJob TitleCustomer Relationship Manager (CRM) Location[Aurangabad, Sambhajinagar] Job TypeFull-Time ResponsibilitiesMake outbound calls to engage leads and drive sales. Use marketing team data to target customers and tailor outreach. Persuade customers to convert leads into sales. Collaborate with marketing for seamless customer experiences. Track and report call outcomes and sales progress. RequirementsProven telesales experience with a record of meeting sales targets. Excellent verbal communication and persuasion skills. Ability to work with marketing data to prioritize leads. Team player, able to collaborate with marketing. High school diploma; bachelor’s degree in business/marketing preferred. Preferred Qualifications2+ years in telesales or CRM. Experience with marketing data and customer segmentation. Why Join Us?Fast-paced, growth-oriented environment. Supportive marketing team collaboration. Competitive salary and incentives. [Insert Additional Benefits] How to ApplySend resume and cover letter highlighting telesales and communication skills to [Insert Contact Email or Application Link]. Applications reviewed on a rolling basis.

Role & responsibilities Location: Hyderabad, Telangana (On-site) Experience: 2 to 5 years Industry: Healthcare / Hospitals Employment Type: Full-Time Salary: As per industry standards Job Description: We are looking for a highly skilled and performance-driven Google Ads Manager to join our in-house digital marketing team. The ideal candidate should be passionate about generating quality leads through strategic ad campaigns and driving ROI for our multi-location dental network. Key Responsibilities: Plan, execute, and manage Google Ads campaigns (Search, Display, Video, Remarketing, YouTube, etc.) Plan, execute, and manage Meta Ads campains ( Instagram, Facebook ) etc. Conduct keyword research and audience segmentation for targeted ad delivery Optimize campaign performance for CPC, CTR, conversion rate, and lead quality Design A/B testing strategies for ad copies, landing pages, and creatives Analyze campaign performance reports and provide actionable insights Collaborate with the creative and content teams to align messaging with branding goals Track budgets and allocate spends efficiently across campaigns Stay updated with Google Ads trends, policies, and new features Required Skills: 2+ years of hands-on experience managing Google Ads campaigns Proven track record of generating high-quality leads in the healthcare or service industry Proficiency with Google Ads, Google Analytics, Google Tag Manager, and Keyword Planner Strong analytical and reporting skills Experience with YouTube Ads and Local Services Ads is a plus Google Ads Certification preferred

Job Description: Experience: 5 yr to 6 yr Qualification: Minimum MBA – Marketing/ Management from Events and Media Designation: Assistant Manager Marketing/ Executive Marketing Type of Employment: Onroll Employment Profile onuses: • Designing (blue print), developing & implementing the marketing strategies to generate the maximum HNI database for the lead generation from existing and expanded marketing segmentation through ATL and BTL • To strategise the marketing challenges to tap maximum market share for DGA (Data Generation Activity) • To formulate the innovative, creative and conspicuous marketing strategies/ end to end promotional events • Implementation & evaluation of consumer promotions for all new product concepts • To ensure the maximum number of tie ups within the allocated budget and ensuring best productivity • To be committable to ensure best sales conversion ratio providing the best lead generation data. • Responsible in handling team of around 30 subordinates directly – indirectly including executives with best leadership qualities. Profile Specification: • Experience must be into core ATL and BTL straight/ cross promotional activities, preferably from events management educational background with industy background like as events and media (prints/ electronic), Banking, NBFC, Telecom, etc • Must be best in biz negotiations and biz alliances with best decision making abilities and extempore • Must be outspoken and splendid male personality with his own vehicle for intra city travelling with age range 29 yrs to 34 yrs • Should be better than best in tackling issues/ objections/ escalations • Should possess great aptitude to work under high growth – high pressure environment • Flexible to travel across state on average frequency as per the appointments • Should be highly enthusiastic, diligent and excellent to work for long tenure Job Location: Weekly off: Any day bet Monday to Thursday Number of Positions: 1 Compensation: Max CTC Rs. 7.5 Lpa (May vary as per candidature) + reimbursements

We are seeking a highly motivated and detail-oriented Performance Marketing & Shopify Assistant to support our digital marketing and eCommerce efforts. This role is perfect for someone with hands-on experience in Meta Ads (Facebook & Instagram), Shopify management, and a passion for data-driven performance marketing. You’ll help manage paid ad campaigns, optimize product listings, and assist with the overall execution of our marketing strategy to drive online sales and growth. Key Responsibilities:Performance Marketing / Meta AdsPlan, launch, and optimize paid advertising campaigns on Meta platforms (Facebook, Instagram). Conduct A/B testing, audience segmentation, and creative optimization to improve ROAS. Monitor KPIs and prepare performance reports (CTR, CPA, ROAS, etc.). Collaborate with creative team to develop ad assets and copy that align with campaign goals. Stay current on platform updates and best practices to maximize ad performance. General Marketing SupportAssist with email marketing, campaign calendars, influencer outreach, and promotions. Help manage content across digital channels, including social media and newsletters. Support SEO and content marketing initiatives as needed. Conduct market and competitor research to identify trends and opportunities. Shopify eCommerce AssistanceUpdate and manage product listings, collections, and landing pages on Shopify. Assist in optimizing the Shopify storefront for user experience, conversion, and SEO. Help monitor orders, inventory, and customer reviews to ensure a seamless shopping experience. Troubleshoot and report any issues with the store, apps, or customer experience. Qualifications:1–3 years of experience in digital marketing or eCommerce support. Hands-on experience with Meta Ads Manager and Shopify required. Strong analytical skills with the ability to interpret data and make actionable decisions. Familiarity with Google Analytics, Klaviyo (or other email tools), and Canva or similar design tools is a plus. Basic knowledge of SEO, CRO, and social media marketing is an advantage. Excellent communication and organizational skills. Self-motivated, proactive, and able to work in a fast-paced environment.

Job Description We are looking for a dynamic Marketing Manager to drive demand generation and content marketing for our Salesforce Services portfolio. The ideal candidate will have strong B2B marketing experience, hands-on expertise in campaign planning and execution, and a deep understanding of Salesforce Clouds. If you’re passionate about creating high-impact marketing strategies and driving measurable results, we’d love to hear from you. Key Skills Proven experience in B2B lead and demand generation campaigns. In-depth knowledge of Salesforce Clouds (Sales, Service, Marketing, Experience, etc.). Expertise in marketing automation tools such as Marketo. Ability to create compelling, high-quality content across multiple formats. Strong audience segmentation and customer journey mapping skills. Hands-on experience in campaign optimization and performance tracking. Familiarity with Salesforce tools for campaign execution and analytics. Strong communication and collaboration skills. Experience mentoring junior marketers and leading cross-functional initiatives. Understanding of data privacy compliance and marketing data hygiene. Roles and Responsibilities Develop and execute integrated marketing campaigns to promote Salesforce consulting and implementation services. Design marketing automation workflows for lead nurturing and conversion. Create and manage engaging content tailored to the B2B buyer journey. Collaborate with product, sales, and technical teams to align marketing efforts with business objectives. Use Salesforce tools for segmentation and personalized campaign execution. Analyze campaign data, derive insights, and implement performance improvements. Stay updated with Salesforce’s evolving offerings and industry best practices. Ensure compliance with global data privacy regulations and maintain data quality. Share best practices across the team and support in mentoring junior marketers.

Job Description We are looking for a results-driven Marketing Manager to lead demand generation and content initiatives for our Marketing Automation Services team. This role calls for a marketer with hands-on experience in campaign strategy, lead generation, and automation tools such as Marketo. If you’re passionate about building marketing pipelines, driving MQLs, and aligning content with the B2B buyer journey, we’d love to connect with you. Key Skills Proven experience in end-to-end B2B demand generation strategy. Expertise in marketing automation platforms like Marketo, HubSpot, Pardot, or Eloqua. Deep understanding of B2B buyer journeys and content-led lead nurturing. Hands-on experience in setting up automated workflows, segmentation, and A/B testing. Ability to create compelling content across formats (blogs, landing pages, whitepapers, etc.). Familiarity with campaign analytics, lead scoring, and performance tracking. Strong communication and collaboration skills across teams. Knowledge of SEO, SEM, and paid digital channels (preferred). Experience in marketing IT or SaaS solutions to a global audience (preferred). Ability to manage and mentor junior marketers while meeting tight deadlines. Roles and Responsibilities Develop and execute multi-channel marketing campaigns to drive pipeline growth. Design and implement automated lead-nurturing workflows to improve conversion rates. Align marketing initiatives with sales and product teams for better lead handoff and MQL quality. Drive content marketing efforts across key buyer journey stages. Analyze and report campaign performance, optimize for ROI, and engagement. Lead A/B testing and audience segmentation to improve personalization and targeting. Keep up with marketing trends, automation best practices, and competitor insights. Share marketing automation knowledge across teams and lead by example.

As a Data Engineer Architect with 12-18 years of experience, you will have the opportunity to work remotely and showcase your expertise in various aspects of data architecture. You will be responsible for ensuring a strong understanding of customer data models, behavioral analytics, segmentation, and machine learning models. Your experience with API integration, real-time event processing, and data pipelines will be instrumental in this role. Your prior experience working in ETL (Extract, Transform, Load) and Data Warehousing (DWH) is essential for this position. Additionally, your proficiency in designing and implementing solutions within cloud environments such as GCP (Google Cloud Platform) and Google CDP data platforms (e.g., Snowflake, BigQuery) is a must-have requirement. In this role, you will be expected to develop customer-facing user interfaces using BI Tools like Google Looker, Power BI, or any other open-source tools. Your experience in Agile delivery, coupled with self-motivation, creativity, and strong communication and interpersonal skills, will be key assets in this position. As a motivated self-starter, you should be able to adapt quickly to changing priorities and think critically to design and deliver effective solutions. If you have prior experience with Segment CDP platform development, it will be considered a valuable advantage in this role.,

About Us Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers. Target Merchandising is evolving at an incredible pace. We are constantly reimagining how this $100 billion retailer offers the innovative, guest-inspiring items that Target is known and loved for. Our goal is to deliver exceptional value, quality and style to elevate Target as the premier retailer in a competitive global marketplace. Through intelligent and progressive business strategies that make the most of Target’s resources and partnerships worldwide, merchandising works across product categories to create a localized shopping experience online and in our 1900 stores. Are you a creative problem solver who loves to see your work translate into real results? Can you collaborate effectively, execute a plan efficiently and positively influence how Target chooses and presents the right product in the right place at the right price? If so, you will have success on one of our dynamic teams. A role in Planning means being in charge of the financials and forecasting for one of Target’s businesses. Here, you will conduct comparative analysis of business results and trends to provide insights that inform the Inventory team’s work to ensure that product supports projected sales. Acting as the hub between Merchandising and Supply Chain, you will create a financial link between these two essential groups and have a voice in some of the most important decisions from a financial strategy standpoint. As an Associate Planner, you will develop the business strategies that ensure product availability and profitable sales. Your work will make a positive impact by analyzing category results and identifying insights and opportunities across key financial metric including sales, margin and ROI. You will determine item-level investments to support category financial plans as a part of pre-season vendor commitments. Through business analysis and clustering, you will help identify segmentation opportunities to drive localization strategies. Previous experience in planning/ FP&A (in retail) & inventory management Your skills will support strategic decisions about how we forecast sales and inventory needs to deliver guests with the products they want most. Core responsibilities are described within this job description. Job duties may change at any time due to business needs. About You Three/Four-year degree or MBA(Operations) or CA(partial / completed) 2-5 years of relevant experience Ability to communicate clearly and effectively Excellent verbal and communication skills & analytical and problem-solving skills Strong planning and organizational skills Ability to work well within varying degrees of ambiguity. Proficiency with excel and VBA. Work experience with SQL for data extraction. Working experience with Python Or R is good to have.

Job Title: Meta Ads Expert Location: Noida (Work From Office) Type: Full-Time | Immediate Hiring About the Role: DigiPanda is seeking an experienced Meta Ads Expert with agency experience (preferred), capable of handling both small and large-scale ad budgets across diverse industries. We’re looking for someone who understands creative targeting, messaging, and full-funnel performance thoroughly. Exposure to post-sales marketing automation is an added advantage. Key Responsibilities: Plan, execute, and scale Meta (Facebook & Instagram) ad campaigns across industries. Design full-funnel performance strategies focused on conversions and ROI. Use advanced creative targeting and audience segmentation to drive impactful results. Work closely with design and strategy teams to create high-converting ad experiences. Contribute to designing post-sales marketing automation (added advantage). Deliver measurable results, ensuring business growth for clients. Requirements: 2+ years of Meta ad campaign experience (agency experience preferred). Proven track record of delivering strong results with both small and large budgets. Strong analytical, targeting, and optimization skills. Immediate joiners are preferred. What We Offer: Exponential growth opportunities in a high-performing digital team. Handsome perks and performance-driven incentives. ● Exposure to multiple industries and varied ad budgets. To Apply: Send your resume and highlight key results you have delivered (more than just the resume) to [ aakansha@digipanda.tech ] with the subject line “Meta Ads Expert”

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice. Medical Science Liaison YOUR TASKS AND RESPONSIBILITIES: Primary Activities: Exchange and dissemination of scientific, educational, and research related information: The MSL plans, prepares and engages with Thought Leaders (TLs – Doctors) as an information scientist and colleague both proactively and reactively via various innovative TL engagements tactics and formats. MSLs provide dissemination, clarification and education of scientific data, study protocols, meeting abstracts, and professional literature (both proactive discussions on-label, and reactive discussions for unsolicited off-label questions in alignment with local regulations). Interactions with Medical Societies and Advisory Boards: The MSL answers medical / scientific queries of Medical Societies with regards to Bayer products and organizes / supports / participates in advisory boards. Participation at / networking in Congresses and Conventions: The MSL attends congresses and conventions, interacts with TLs (Doctors), establishes new contacts and gathers competitive intelligence. Coordination of Scientific Education Activities: The MSL plans and organizes scientific training and education events / sessions with TLs within their specific therapeutic area or product. TL identification / profiling / segmentation and strategy and engagement planning: In alignment with product Medical Affairs plan, the MSL contributes to internal understanding of specific TL interests and expertise within the medical community at large. Preparation of reports and tracking activities: The MSL submits timely reports and tracks activities against agreed objectives Secondary Activities: External scientific support, training and education: The MSL provides additional external scientific support, training & education not covered by other primary activities WHO YOU ARE: Qualification in natural sciences, or Medical background (MD/ MBBS/BAMS/ BDS/ MDS) Basic knowledge of the concerned therapy area (Diabetology) and related molecules Basic understanding of clinical trials, their design, and rationale Ability to work independently as well as in a team environment and to build productive work relationships both internally and externally Excellent presentation and written and verbal communication skills Ever feel burnt out by bureaucracy? Us too. That's why we're changing the way we work- for higher productivity, faster innovation, and better results. We call it Dynamic Shared Ownership (DSO). Learn more about what DSO will mean for you in your new role here https://www.bayer.com/enfstrategyfstrategy Bayer does not charge any fees whatsoever for recruitment process. Please do not entertain such demand for payment by any individuals / entities in connection with recruitment with any Bayer Group entity(ies) worldwide under any pretext. Please don’t rely upon any unsolicited email from email addresses not ending with domain name “bayer.com” or job advertisements referring you to an email address that does not end with “bayer.com”. For checking the authenticity of such emails or advertisement you may approach us at HROP_INDIA@BAYER.COM. YOUR APPLICATION Bayer is an equal opportunity employer that strongly values fairness and respect at work. We welcome applications from all individuals, regardless of race, religion, gender, age, physical characteristics, disability, sexual orientation etc. We are committed to treating all applicants fairly and avoiding discrimination. Location: India : Maharashtra : Mumbai Division: Pharmaceuticals Reference Code: 850668 Contact Us 022-25311234

Position Title Marketing Automation Specialist Marketo Associate Panchkula, India - Date Posted July 21, 2025 Description We are looking for a skilled Marketing Automation Specialist with hands-on experience in Marketo to support our marketing operations. This role involves executing high-performing email campaigns, managing Marketo assets, and maintaining data integrity. The ideal candidate should have a strong understanding of marketing automation workflows and lead management practices. If you are passionate about campaign optimization and marketing operations, wed love to connect. Skills Key Skills 35 years of experience working with Marketo. Proficient in building and deploying email campaigns, nurture flows, and lead scoring models. Strong skills in managing assets such as landing pages, emails, forms, and workflows within Marketo. Knowledge of CRM integration and sync-related troubleshooting. Understanding of marketing data hygiene, list management, segmentation, and campaign reporting. Ability to define and support lead lifecycle processes, including MQLs and lead routing rules. Familiarity with A/B testing methodologies and campaign performance optimization. Good communication and stakeholder management skills. Attention to detail with the ability to maintain a clean and scalable Marketo instance. Responsibilities Roles And Responsibilities Build, test, and deploy targeted email campaigns, nurture programs, and scoring models in Marketo. Create and manage Marketo assets, including landing pages, forms, and workflows. Optimize campaign performance through A/B testing, data analysis, and reporting. Maintain accurate data through segmentation, list hygiene, and CRM sync checks. Implement and document scalable campaign processes and consistent naming conventions. Support lead lifecycle strategy and define MQL criteria, routing logic, and scoring models. Monitor and improve email deliverability, bounce rates, and overall campaign health. Troubleshoot issues with campaign execution, integrations, or sync errors. Ensure ongoing Marketo instance hygiene and governance. Act as the primary point of contact for client stakeholders regarding campaign execution. Position: Marketing Automation Specialist Marketo Associate Name * E-mail * Phone * CV & Documents * (Add file) Required fields Thank You Thank you for submitting your application. We will contact you shortly! Contacts Email: careers@grazitti.com Address HSIIDC Technology Park, Plot No 19, Sector 22, 134104, Panchkula, Haryana, India

Position title Sr/Lead Marketing Automation Specialist SFMC Location: Panchkula, India Date Posted: July 21, 2025 Description We are looking for a highly experienced Senior/Lead Marketing Automation Specialist (SFMC) to lead Salesforce Marketing Cloud (SFMC) implementations, develop multi-channel campaigns, and deliver advanced automation strategies for clients across industries. In this role, youll work closely with internal teams and global stakeholders to define marketing goals, architect solutions, and execute high-performing customer journeys. If you have a passion for automation, strong technical skills, and proven experience driving marketing success using SFMC, wed love to connect. Skills Key Skills 5 years of hands-on experience in Salesforce Marketing Cloud (SFMC). Strong expertise in Email Studio, Journey Builder, Automation Studio, Mobile Studio, Content Builder, and Cloud Pages. Proven experience in implementing or migrating SFMC instances. Solid understanding of lead lifecycle, customer journey mapping, and multi-channel campaign execution. Proficient in AMPscript, SQL, SSJS, HTML, CSS, JavaScript, jQuery, and JSON. Experience with Salesforce CRM Admin functionalities. Deep knowledge of email deliverability, performance analytics, and personalization strategies. Familiar with Data Views, Discover Reports, and Einstein Engagement. Ability to design scalable data models and work with APIs or third-party integrations. Clear, concise communicatorable to explain technical concepts to non-technical stakeholders. Certification preferred: SFMC Email Specialist, SFMC Consultant, Developer. Responsibilities Roles and Responsibilities Lead SFMC implementation, instance setup, or migration projects end-to-end. Gather requirements, lead solution design, and draft Statements of Work. Build and optimize email/mobile campaigns and customer journeys using Email Studio, Mobile Studio, Journey Builder, and Automation Studio. Define and implement lead scoring, nurturing, and routing strategies. Design and build reusable templates, scalable assets, and global campaign frameworks. Ensure quality delivery using testing tools and QA best practices. Improve campaign performance through A/B testing, segmentation, and analytics. Monitor instance health, ensuring clean folder structures, asset hygiene, and field-level governance. Maintain data hygiene, compliance, and deliverability best practices. Conduct client discovery sessions, platform audits, and develop automation roadmaps. Provide user training, documentation, and platform enablement support. Actively explore and guide AI adoption and innovation in SFMC workflows. Stay current with SFMC product updates and MarTech trends. Application Position: Sr/Lead Marketing Automation Specialist SFMC Name: * E-mail: * Phone: * CV & Documents: * Add file Required fields Contacts Email: careers@grazitti.com Job Location HSIIDC Technology Park, Plot No 19, Sector 22, 134104, Panchkula, Haryana, India

Senior Marketo Associate Location: Panchkula, India Date Posted: July 21, 2025 Description Were looking for an experienced Senior/Lead Marketing Automation Specialist with deep expertise in Marketo to lead strategic automation initiatives, set up or migrate instances, and drive campaign performance at scale. The ideal candidate should be well-versed in lead lifecycle strategy, campaign optimization, and marketing data governance. If youre someone who succeeds in a fast-paced environment and can advise both clients and internal stakeholders on best practices, wed love to hear from you. Skills Key Skills 58 years of hands-on experience with Marketo. Strong experience in Marketo instance setup or migration. Proven ability to define and execute lead lifecycle strategies: scoring, routing, nurturing. Proficient in creating scalable campaign frameworks and reusable global templates. In-depth knowledge of segmentation, personalization, and engagement optimization. Experience in managing email deliverability, A/B testing, and performance analytics. Familiarity with data governance, privacy compliance, and deliverability standards. Strong documentation and process implementation skills. Ability to lead client calls, discovery sessions, and training workshops. Insight into AI trends and integration opportunities within marketing automation. Responsibilities Roles and Responsibilities Lead the setup or migration of Marketo instances from other platforms. Design and implement scalable lead lifecycle frameworks (scoring, routing, nurturing). Build reusable campaign templates and structures for enterprise-wide use. Manage end-to-end strategy and execution of global Marketo campaigns. Monitor and improve campaign performance using A/B testing and analytics. Enhance audience segmentation, personalization, and engagement strategies. Maintain optimal Marketo instance health: folder structure, asset hygiene, field management. Ensure data compliance, deliverability best practices, and privacy standards. Create and maintain SOPs, documentation, and naming conventions for internal teams. Conduct platform audits, develop automation roadmaps, and suggest enhancements. Guide AI feature adoption within Marketo and integrated tools. Act as a trusted consultant for internal and client stakeholders. Drive enablement sessions, training, and ongoing support to ensure platform success. Application Form Position: Senior Marketo Associate Name * E-mail * Phone * CV & Documents * Add file Required fields Thank you for submitting your application. We will contact you shortly! Contacts Email: careers@grazitti.com Address HSIIDC Technology Park, Plot No 19, Sector 22, 134104, Panchkula, Haryana, India

Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography

The Position Responsible for increasing the market penetration of BI products and achieve the sales targets for specific area. Also build relationships and grow BI brand by engaging the opinion leaders in the specified area Tasks & Responsibilities Meet or exceed sales goals through consultative selling and providing a high level of customer service in hospitals and with Health Care Professionals (HCPs). Utilize sales direction and establish effective call patterns to develop and drive sales Develop territory mapping to ensure effective level of call frequency on targeted hospitals and practitioners to advance the sales cycle. Proactively develop customer relationships by understanding / anticipating needs and providing appropriate solutions to advance the sales process. Pursue with business leaders (high potential doctors) in segmentation targeting Plan and organize sales strategies by utilizing Hospital and Clinician reports in a manner that maximizes focus on appropriate targets to achieve sales results Develop and execute business plan for territory with sales plan at the hospital and health care professional level. Execute the plan to accomplish goals per current sales and marketing direction. Complete administrative assignments in a timely manner, maintaining customer records, completing daily call notes and recording of samples. Need to acclimate quickly and use various technology tools Requirements Education : Bachelors degree, Masters degree(e.g. MBBS, MSC), Diploma Will cover territories of Territory of Kanpur Willingness to travel extensively Candidate must be residing on one of the area mentioned. Should be able to learn mechanism of action and clinical application concepts easily Adaptability is critical to quickly respond to changing situations and priorities Demonstrate strong problem solving and decision-making acclimating to various customer needs, interests and processes. Relate to and compare data from different sources. Commit a course of action based on logical assumptions and factual information READY TO APPLY? Click the “Apply On Company website” button. Create an account or sign in and continue to register your profile, upload your resume, and apply in the company site. For any technical issues or additional questions, contact HR Direct. (Note: resumes should not be submitted to HR Direct since job applications are not processed via email or phone call) HR Direct contact information: Phone: +91-22-7145-6700 Email: HRDirect.PH@boehringer-ingelheim.com Our Company Why Boehringer Ingelheim? With us, you can develop your own path in a company with a culture that knows our differences are our strengths \u2013 and break new ground in the drive to make millions of lives better. Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed. Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after \u2013 as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations. Want to learn more? Visit https://www.boehringer-ingelheim.com

About The Opportunity Join a dynamic leader in the technology and communications sector, offering innovative solutions that drive customer connectivity and engagement across various platforms. Our organization is committed to excellence, leveraging robust processes to build long-lasting customer relationships. We are seeking a proactive and detail-oriented CRM Executive to enhance our customer experience strategies, working on-site in India. This role is ideal for professionals looking to refine their expertise in customer relationship management within a fast-paced, collaborative environment. Role & Responsibilities Manage the customer relationship management system to ensure timely and effective resolution of queries, complaints, and feedback. Implement and monitor CRM strategies to drive customer engagement, retention, and overall satisfaction. Collaborate closely with sales and marketing teams to optimize CRM campaigns and target customer segments effectively. Maintain accurate customer records and generate regular performance reports to evaluate CRM activities. Ensure effective communication channels are maintained with clients to uphold a high standard of service and support. Skills & Qualifications Must-Have: Bachelor's degree in Business Administration, Marketing, or a related field. Must-Have: Proven experience (1-3 years) in a CRM or customer service role. Must-Have: Proficiency in CRM software platforms and basic data analysis techniques. Must-Have: Excellent written and verbal communication skills to engage with diverse client profiles. Preferred: Familiarity with customer segmentation strategies and advanced data analytics. Preferred: Experience working on-site in a dynamic business setting in India. Benefits & Culture Highlights Collaborative and dynamic work environment with a strong focus on professional development and growth. Competitive salary package with comprehensive benefits and opportunities for career progression. An inclusive culture that values innovation, teamwork, and a commitment to excellence. If you are passionate about leveraging your CRM expertise to drive customer success and thrive in a vibrant, on-site role, we encourage you to apply and become a key player in our growth journey. Skills: customer engagement,written communication,crm,communication skills,customer segmentation,data analysis techniques,data analytics,customer relationship management,customer service skills,data analysis,crm software proficiency,customer segmentation strategies,verbal communication,communication,advanced data analytics

Role: Senior Data Analyst Description: You will be responsible for: • Experienced analytics professional with prior Pharma commercial analytics experience in the below practice areas - Customer segmentation - Sales Force Effectiveness / Operations – Sizing, Alignment, Call Planning • Candidate should be able to leverage various technology platforms Advanced Excel/VBA, Python/R & SQL. Statistical/data science packages expertise will be considered as an added advantage. • Deliver various types of analytics projects, like Customer Segmentation, Alignment Design, Sizing, etc. for delivering complex business operations projects, depending on the needs of the client. • Proactively communicate, internally and externally with senior stakeholders within the team, ensuring that any issues / concerns are handled in a timely manner. • Candidate should be a self-starter and be open to new learnings. Provide technical leadership/ mentorship to junior team members; groom them for additional responsibilities. • Handle small and large datasets on projects efficiently and figure out the right technology to use for processing the data and delivering the analyses. • Develop expertise in pharmaceutical datasets and be a champion within the team. • Collaborate with other members within the team to innovate through automation / new ideas / capabilities / tools. • Meaningfully communicate insights and information to a broad group of stakeholders (internal/external) through excellent oral and written communication.

Job Description Job Title: Account Manager – Ophthalmology Reports to: Regional Sales Manager Product Line: Antiglaucoma, Anti-infective, NSAIDs, Dry Eye, Steroids, AI + Steroids, and others Essential Functions Achieve monthly, quarterly, and annual sales targets for assigned ophthalmology portfolio and territory. Promote Amneal’s ophthalmology products by building product awareness and creating demand among HCPs. Develop strong in-clinic and institutional business by engaging private practitioners, hospitals, and institutions. Execute new product launches effectively in the assigned territory. Identify and engage key opinion leaders (KOLs) and key business leaders (KBLs) to drive prescriptions. Continuously analyze sales data and market trends to fine-tune territory strategies. Ensure effective customer segmentation and maintain updated customer profiles in CRM (Must-See List). Ensure regular updating of Daily Call Reports (DCR) and align daily activities to business priorities. Create Amneal brand recall by highlighting product differentiators in customer interactions. Ensure the right mix of primary and secondary sales while adhering to collection targets. Additional Responsibilities Proactively identify and tap into new business opportunities including new hospital entries. Monitor and report competitor activities and assist in creating effective counter strategies. Participate in regional meetings, sales training, and brand strategy sessions. Provide inputs to marketing and medical teams for customer insights and brand positioning. Collaborate with supply chain/distribution teams to ensure timely product availability. Qualifications QUALIFICATIONS Education Graduate, preferably in Science or studied science up to Class XII. Non-Science graduates may be considered with relevant experience in ophthalmology/related therapeutic areas. Experience 1 – 3 years of pharmaceutical sales experience, preferably in ophthalmology. Proven success in launching specialty products. Experience in working with KOLs, private practitioners, and hospitals. Experience in Anesthesia / Critical Care / Injectables is mandatory. Skills Strong selling, negotiation, and relationship-building skills. Excellent verbal and written communication. Proficiency in CRM tools and salesforce automation platforms. Analytical mindset with an ability to interpret market and sales data. Self-motivated, organized, and goal-oriented.

Designation: AI/ML Engineer Location: Gurugram Experience: 3+ years Industry: AI Product Role and Responsibilities: Model Development: Design, train, test, and deploy machine learning models using frameworks like Pytorch and TensorFlow, specifically for virtual try-on applications with a focus on draping and fabric simulation. Task-Specific Modeling: Build models for tasks such as Natural Language Processing (NLP), Speech-to-Text (STT), and Text-to-Speech (TTS) that integrate seamlessly with computer vision applications in the virtual try-on domain. Image Processing: Implement advanced image processing techniques including enhancement, compression, restoration, filtering, and manipulation to improve the accuracy and realism of draping in virtual try-on systems. Feature Extraction & Segmentation: Apply feature extraction methods, image segmentation techniques, and draping algorithms to create accurate and realistic representations of garments on virtual models. Machine Learning Pipelines: Develop and maintain ML pipelines for data ingestion, processing, and transformation to support large-scale deployments of virtual try-on solutions. Deep Learning & Draping: Build and train convolutional neural networks (CNNs) for image recognition, fabric draping, and texture mapping tasks crucial to the virtual try-on experience. AI Fundamentals: Leverage a deep understanding of AI fundamentals, including machine learning, computer vision, draping algorithms, and generative AI (Gen AI) techniques to drive innovation in virtual try-on technology. Programming: Proficiently code in Python and work with other programming languages like Java, C++, or R as required. Cloud Integration: Utilize cloud-based AI platforms such as AWS, Azure, or Google Cloud to deploy and scale virtual try-on solutions, with a focus on real-time processing and rendering. Data Analysis: Perform data analysis and engineering to optimize the performance and accuracy of AI models, particularly in the context of fabric draping and garment fitting. Continuous Learning: Stay informed about the latest trends and developments in machine learning, deep learning, computer vision, draping technologies, and generative AI (Gen AI), applying them to virtual try-on projects. Skills Required: Experience: Minimum of 5 years in Computer Vision Engineering or a similar role, with a focus on virtual try-on, draping, or related applications. Programming: Strong programming skills in Python, with extensive experience in Pytorch and TensorFlow. Draping & Fabric Simulation: Hands-on experience with draping algorithms, fabric simulation, and texture mapping techniques. Data Handling: Expertise in data pre-processing, feature engineering, and data analysis to support high-quality model development, especially for draping and virtual garment fitting. Deep Neural Networks & Gen AI: Extensive experience in working with Deep Neural Networks, Generative Adversarial Networks (GANs), Conditional GANs, Transformers, and other generative AI techniques relevant to virtual try-on and draping. Advanced Techniques: Proficiency with cutting-edge techniques like Stable Diffusion, Latent Diffusion, InPainting, Text-to-Image, Image-to-Image models, and their application in computer vision and virtual try-on technology. Algorithm Knowledge: Strong understanding of machine learning algorithms and techniques, including deep learning, supervised and unsupervised learning, reinforcement learning, natural language processing, and generative AI.

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world. Key Job Responsibilities and Duties: Pro-active communication with partners in the region by telephone and by internal messaging to assist with the development of Booking.com’s business. Responsible for a portfolio of partners, the first point of contact, answering questions and following up when needed. Responsible for maintaining a stable relationship with the accommodation partners (i.e. frequent performance calls and contact to ensure they offer our customers the best availability and competitive pricing) at property level. Be knowledgeable on Booking.com’s products so that their benefits and usage can be explained to Partners. Identify opportunities for partners that will help improve Booking.com’s business by using its internal segmentation to prioritise. Identify new potential partner leads and pass these leads on for further follow up. Responsible for taking Customer Service escalations which relate to their managed portfolio and solving these in the most efficient manner for the business, partner and customer. Support the organization of events, such as workshops and webinars, for partners. Also expected to attend and participate in the partner events for their managed portfolio. Communications with Stakeholders Accommodation partners Account Managers Years of relevant Job Knowledge Basic Job Knowledge (1 - 3 years) Qualifications & Skills: Solution oriented and results driven Strong work ethic; self-directed and resourceful Proactive, flexible and capable of working independently as well as working in a team Ability to prioritise own workload and efficiently manage their time Strong and engaging communication skills Ability to influence partners over the phone to implement suggestions Eye for accuracy and ability to be analytical Language: English written and verbal Hybrid work arrangements - 40% in the office a week Travel for work for up to 25% of the time This role does not support relocation nor work visa sponsorship Benefits & Perks - Global Impact, Personal Relevance: Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include: Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country) Industry leading product discounts - up to €1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit Inclusion at Booking.com: Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Application Process: Let’s go places together: How we Hire The general recruitment process may entail: a phone discussion with the recruiter and business interviews This role does not come with relocation assistance. Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. Pre-Employment Screening If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Drives sales growth through mid- to long-term account or business planning. Guides segment leads or partners, or collaborates with peers to develop segment strategy for segmentation, territory planning, and quota setting. As primary orchestrator of the Account/Portfolio Partner Business Plan, activates sponsorship within segment leaders. Defines and drives a predictable rhythm of the connection (ROC) in collaboration with peers and/or leadership. Guides sales teams/leadership on sales motions/strategies for opportunity management as a subject matter expert. Coaches and builds relationships with sales leaders on executing key priorities. Drives awareness and clarity of Corporate or TimeZone programs. Leads optimization and improvement in sales team processes and capabilities across the organization. Identifies trends on sales challenges or blockers. Leads innovations in analytics on key revenue drivers. Drives sales process discipline, adherence to standards and excellence in execution, or pipeline health in collaboration with sales leaders. Integrates the feedback to guide engineer/partner teams on improving tools. Supports segment leader capacity as a senior leader. Responsibilities Business Partnership and Support As primary orchestrator of the Account/Portfolio Partner Business Plan, activates sponsorship within segment leaders. Coaches managers and sellers on account/portfolio/partner business planning fundamentals, habits, and plan quality. Drives reinforcement and review of quality plans across region(s). Guides sales teams/leadership on sales motions/strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture) as a subject matter expert. Clarifies accountabilities and operationalizes the prioritized sales plays and industry solutions. Guides sales teams/leadership to generate new business and accelerates the closing of existing opportunities. Drives sales growth, in our Consumption business, through mid to long term account or business planning. Analyzes the outlook and generates business insights to benchmark performance and/or define sales/ organizational/partner strategies. Contributes to integrating strategy components (e.g., programs, blueprints), cascading, aligning, and executing the defined strategy across region(s). Defines and drives a predictable rhythm of the connection (RoC) in collaboration with peers and/or leadership. Leads end-to-end RoC activities to enforce great discipline and ensure quality outcome delivery. Provides in-depth business insights and recommendations to effect positive changes. Leads efforts and coaches less experienced team members to streamline and improve the RoC cadence across region(s). Driving Sales Process Discipline Drives sales process discipline, adherence to standards and excellence in execution, or pipeline health in collaboration with sales managers. Holds sales managers accountable for account plan quality and completeness. Helps ensure consistency and excellence in the sales process across the segment(s)/region(s). Shares best practices and provides thought leadership across teams. Leads analytics on key revenue drivers (e.g. by channel, by product, by geo) and generates data-based insights to drive Net New Revenue. Leverages and develops reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers and leaders, or partners. Acts as a subject matter expert to convey the value of tools and drive the effective and rigorous usage of common and/or new processes and tools developed for the wider business to improve internal and external communications and engagements. Owns consolidated input from the supported area into the feedback loop. Leverages the feedback to influence engineer/partner teams on improving tools. Sales Coaching for Growth and Transformation Drives optimization and improvement in sales team processes and capabilities across the region(s). Assesses and anticipates customer/partner needs and applies or develops methodologies and resources to transform seller capabilities, sales processes, and/or partner engagement processes. Models transformation to a coaching culture. Coaches and builds relationships with sales managers on executing key priorities. Identifies where coaching may be needed based on data-driven insights. Influences sales managers to become more effective coaches to their teams. Guides sales managers to achieve increased individual and team capability, employee satisfaction, and collaborative selling efforts. May coach and guide large deal pursuit. Partners with Area Transformation Leads, Area Capability Leads, and Business and Sales Operations (BSO) to remove sales roadblocks, drive utilizations of investment, increase customer/partner-facing time, and enhance seller/partner capability and effectiveness. Shares insights and influences sales managers' strategies to anticipate and mitigate risks. Integrates feedback on sales challenges or blockers. Guides relevant teams to develop actions based on the feedback. Drives awareness and clarity of Corporate or TimeZone programs. Intakes and drives the adoption of plans to create new habits among sales teams or partners. Supporting Executive Capacity Supports segment leader capacity as a senior leader. Advises on and contributes to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams. Represents the segment as an internal advocate and an extension of the segment leadership. Qualifications Required Qualifications : 8+ years’ experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience. 5+ years of experience using data to drive business outcomes or inform business decisions. 5+ years of experience managing relationships with stakeholders, clients, and/or partners/customers. 5+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience. Preferred Experience Demonstrated ability to lead cross-functional projects and collaborate across Sales, Finance, and Operations teams. Experience supporting field sales or managing investment/resource planning in a global or regional organization. Familiarity with deal structuring, forecasting, or incentive-based programs that support customer success or cloud adoption. Proven ability to design and scale operational processes, tools, and best practices to drive efficiency and enablement. Experience preparing executive-level presentations, performance reviews, and storytelling through data. Understanding of financial governance, compliance protocols, and working closely with finance and legal teams. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Business Development Manager Job Level/ Designation M3/General Manager Function / Department CVM Operations – Corporate Marketing Location Mumbai Job Purpose To manage & lead CVM strategy to grow consumer business revenue, revenue market share through subscriber base retention and revenue enhancement initiatives. Role is responsible to drive deeper customer engagement on product and services through consumer insights, analytics based approach and favourably impact NPS. Key Result Areas/Accountabilities Strategic Work with the Central Planning Team to Formulate CVM strategy for the respective circle to achieve the objectives of prepaid revenue, through improving ARPU, Churn reduction, increasing Unlimited Pack penetration & Data Unique Users. Understanding of customer behaviour patterns though superior analytics and segmentation Drive to maximize value extraction from subscriber base. by ensuring relevant customer journeys and experience Partner in preparation of circle business plans Implement Digital First approach to ensure stronger, more targeted engagement with consumers Develop and prioritise customer experience initiatives across market segments to improve NPS, Consideration, Emotional Bonding and Market share Input back into central planning team the circle related achievements and challenges to enrich the thinking of the central pool Operational Work with the Central Execution Team to deliver new products/ initiatives for the respective circle Develop operations framework and team interactions to take care of day to day operations in the most efficient manner Partner in planning of GTM programs of various initiatives at the circle Follow the governance of weekly updates, monthly planning, market visits to enable the circle Scheduled meetings with circle Marketing head/ teams to ensure alignment with and achievement of company objectives Pick-up best practices from other circles and execute for own circle wherever relevant Core Competencies, Knowledge, Experience Behavioural attributes : Leadership skills, team working skills, high degree of analytical skills, communication and influencing skills, process and detail orientation Broad perspective, find new ways of looking at things, comfortable with complexity & ambiguity Excellent influencing and people management skills. Ecosystem awareness and development Leadership skills to influence eco-system and build high performance relationships and teams Experience, Technical/Professional Qualification MBA with 10+ years of work experience – in sales & consumer marketing. Some telecom experience preferred. Consumer insights and proposition development Customer life cycle management Business management experience with focus on product management & product marketing Domain: Product management / pricing role in Telecom Technology architecture and its impact on business Must Have Technical / Professional Qualifications MBA in Marketing Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

About this Position Are you passionate about B2B marketing, CRM, digital transformation, and customer experience? Do you thrive in a collaborative, fast-paced environment, balancing strategic thinking with hands-on execution? This could be the opportunity you’ve been looking for. We are seeking a Specialist CRM & Lead Management to join our customer excellence - marketing & Strategy team in the IMEA region. In this pivotal role, you will manage and execute CRM initiatives, marketing automation processes, and end-to-end service cloud and enquiry management operations. Additionally, you will lead the Voice of the Customer (VOC) program to capture and share customer insights across business units, ensuring these findings help shape future strategies. You will also be instrumental in the future deployment of service cloud and VOC programs across other IMEA countries, aligning with global teams and local SBUs to ensure consistent execution and continuous improvement. This role is critical to Henkel’s digital transformation efforts, where you will oversee B2B platform operations, manage relationships with agencies, and collaborate with cross-functional teams to drive business growth and enhance customer experience across the region. What You´ll Do Service Cloud & Enquiry Management: Oversee the end-to-end Enquiry Management process, ensuring inquiries are handled efficiently and providing excellent customer service. Manage the Service Cloud system to ensure customer inquiries are tracked, resolved, and fed back into the CRM and VOC systems to improve future experiences. Work with cross-functional teams to ensure smooth integration between CRM, Service Cloud, and other customer experience tools. CRM Strategy & Execution: Develop and execute a comprehensive B2B CRM strategy for India, aligned with business objectives such as lead engagement, customer retention, repeat purchases, and improved funnel velocity. Oversee the B2B CRM campaign calendar, collaborating with internal stakeholders and agencies to ensure efficient and impactful campaign execution. Lead the future deployment of CRM strategies and campaigns across other IMEA countries, ensuring consistency and adapting to regional needs. VOC Program Management: Lead the Voice of the Customer (VOC) program in aliment with global VOC team, gathering customer feedback, analyzing trends, and identifying opportunities for improvement. Conduct VOC sessions with local SBUs in India to share insights and findings, facilitating conversations on customer pain points and expectations. Work with the Global Customer Experience team to ensure alignment of VOC activities across regions, sharing key insights and contributing to broader customer experience strategies. Although the role does not own improvement areas, you will play a key role in facilitating feedback sessions and ensuring actionable insights are shared with relevant teams. Marketing Automation & Campaign Management: Use Marketo and other marketing automation tools to create, execute, and optimize lead nurturing campaigns that drive customer engagement and conversion. Ensure the seamless integration of CRM, automation, and VOC data to drive personalized and effective campaigns across all customer touchpoints. Continuously test and optimize campaigns to improve lead qualification, engagement, and ROI. Operations Management in India: Lead and manage CRM and VOC operations in India, ensuring that all campaigns, processes, and tools are aligned with Henkel’s regional and global standards. Oversee daily operations, ensuring optimal performance of CRM campaigns, lead management, enquiry handling, and VOC initiatives within India. Cross-Functional Collaboration: Align with local SBUs and the Global Customer Experience team to ensure consistent execution of CRM and VOC strategies across regions. Work closely with internal teams (Marketing, Sales, Customer Service, Product Divisions, eCommerce, Tech) and external agencies to ensure seamless campaign execution and alignment on business objectives. Agency and Stakeholder Management: Manage relationships with external agencies, ensuring timely delivery and high-quality execution of CRM campaigns and VOC reporting. Lead cross-functional teams to ensure alignment on objectives, tracking, and performance measurement. Customer Segmentation & Insights: Develop and implement advanced customer segmentation strategies that leverage VOC insights, CRM data, and market trends to create personalized campaigns. Use data-driven insights to continuously refine customer journeys, optimize lead conversion, and improve overall campaign effectiveness. What makes you a good fit Minimum 5 years of experience in digital transformation and customer experience, preferably in the B2B or manufacturing sector. Hands-on experience with Salesforce Service Cloud, enquiry management systems, and CRM platforms. Proficient in marketing automation tools (Marketo, Adobe, Salesforce). Proven ability to lead VOC programs, analyse feedback, and present strategic insights. Strong background in B2B marketing, with experience influencing both tech and business stakeholders. Excellent project management and agency handling capabilities. Demonstrated experience in multi-country roles with adaptability to regional market needs. Strong communication and presentation skills for engagement with senior leadership. Experience leading teams and driving cross-functional marketing programs. Self-motivated with strong multi-tasking, budget management, and timeline adherence. Some perks of joining Henkel Diverse national and international growth opportunities Globally wellbeing standards with health and preventive care programs Gender-neutral parental leave for a minimum of 8 weeks Employee Share Plan with voluntary investment and Henkel matching shares Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children Competitive accident and term life policies for up to 3 times annual gross salary Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.