Roles & Responsibilities: Managing administrative tasks, data entry, and supporting various departments to ensure smooth operations. Key Responsibilities Maintain accurate records, update databases, and ensure data integrity. Provide general administrative assistance, including scheduling, filing, and office organization. Knowledge of a Dealer Management System ERP in - Inventory Management - Sales Management - Customer Relationship Management (CRM) - Service Management - Financial Management - Document Management - Financial Administration - Customer Support - Strong attention to detail, ability to multitask, and prioritize tasks effectively. - Excellent written and verbal communication skills. - Proficiency in MS Office Suite, data management software, and potentially CRM platforms. - Ability to analyze data, produce reports, and identify solutions to challenges. - Ability to work efficiently and manage time effectively. Knowledge of Dealer Management System ERP like DealerCenter/EverLogic/Zeus/Powersoft/Delight ERP/Marg ERP 9+/Evopos /Excellon DMS/F2 /Deep Blue CloudDMS/DX1/Rev Qualifications: Education: Bachelor's degree Job Type: Full-time Pay: ₹11,015.59 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Roles & Responsibilities: Managing administrative tasks, data entry, and supporting various departments to ensure smooth operations. Key Responsibilities Maintain accurate records, update databases, and ensure data integrity. Provide general administrative assistance, including scheduling, filing, and office organization. Knowledge of a Dealer Management System ERP in - Inventory Management - Sales Management - Customer Relationship Management (CRM) - Service Management - Financial Management - Document Management - Financial Administration - Customer Support - Strong attention to detail, ability to multitask, and prioritize tasks effectively. - Excellent written and verbal communication skills. - Proficiency in MS Office Suite, data management software, and potentially CRM platforms. - Ability to analyze data, produce reports, and identify solutions to challenges. - Ability to work efficiently and manage time effectively. Knowledge of Dealer Management System ERP like DealerCenter/EverLogic/Zeus/Powersoft/Delight ERP/Marg ERP 9+/Evopos /Excellon DMS/F2 /Deep Blue CloudDMS/DX1/Rev Qualifications: Education: Bachelor's degree Job Type: Full-time Pay: ₹11,015.59 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
As a Marketing Executive, your responsibility will be to execute local marketing initiatives to support brand visibility and lead generation. Your role includes: Planning and executing local marketing campaigns. Coordinating and managing promotional events and brand activations. Managing inventory and distribution of branding and marketing materials. Supporting sales and business development teams in lead generation efforts. Job Type: Full-time Pay: ₹8,086.00 - ₹14,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
As a Marketing Executive, your responsibility will be to execute local marketing initiatives to support brand visibility and lead generation. Your role includes: Planning and executing local marketing campaigns. Coordinating and managing promotional events and brand activations. Managing inventory and distribution of branding and marketing materials. Supporting sales and business development teams in lead generation efforts. Job Type: Full-time Pay: ₹8,086.00 - ₹14,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Workshop Discipline & Maintenance Manpower Timing (In & Out) Uniform & Staff Behavior Motivation of Staff Daily Usage & Cleanliness Workshop 5S Neat & Clean (Optional) 5S Japanese 1990 Principles (Optional) Customer Complaint Resolution 5S Audit / BSC Audit (Optional) Dealer Profitability & Growth Customer Interaction & Service Quality Job Type: Full-time Pay: ₹7,565.11 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Workshop Discipline & Maintenance Manpower Timing (In & Out) Uniform & Staff Behavior Motivation of Staff Daily Usage & Cleanliness Workshop 5S Neat & Clean (Optional) 5S Japanese 1990 Principles (Optional) Customer Complaint Resolution 5S Audit / BSC Audit (Optional) Dealer Profitability & Growth Customer Interaction & Service Quality Job Type: Full-time Pay: ₹7,565.11 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Sales Manager – Two-Wheeler Dealership Location: Ranchi Employment Type: Full-Time Department: Sales--- Role Overview The Sales Manager is responsible for driving sales performance, managing the sales team, and ensuring customer satisfaction at the dealership. This role demands strong leadership, strategic planning, and a deep understanding of the two-wheeler market. Key Responsibilities - Sales Strategy & Execution - Develop and implement sales plans to achieve monthly and annual targets. - Monitor market trends and competitor activities to adjust strategies. - Team Management - Recruit, train, and motivate the sales team. - Set individual targets and conduct performance reviews. - Customer Engagement - Ensure high levels of customer satisfaction and retention. - Resolve customer complaints and queries promptly. - Inventory & Coordination - Coordinate with inventory and finance teams to ensure smooth operations. - Manage stock levels and ensure timely delivery of vehicles. - Reporting & Analysis - Prepare daily, weekly, and monthly sales reports. - Analyze sales data to identify growth opportunities. Qualifications & Skills- Bachelor’s degree - 3–5 years of experience in automotive sales, preferably two-wheelers. - Strong leadership and team management skills. - Excellent communication and negotiation abilities. Performance Metrics- Monthly and quarterly sales targets - Customer satisfaction scores - Team productivity and turnover - Inventory turnover rate Job Type: Full-time Pay: ₹17,565.46 - ₹25,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
Position Overview The Customer Relationship Manager will be responsible for building and maintaining strong relationships with customers, ensuring high levels of satisfaction, and driving repeat business for the dealership. This role combines customer service, sales support, and loyalty management to enhance the overall dealership experience. Key Responsibilities Customer Engagement & Retention Greet and assist walk-in customers, ensuring a positive showroom experience. Maintain regular contact with existing customers through calls, messages, and emails. Handle customer queries, complaints, and feedback promptly and professionally. Develop loyalty programs and initiatives to encourage repeat purchases and referrals. Sales Support Assist the sales team in converting leads into sales by nurturing customer relationships. Follow up on test drives, quotations, and pending deals. Coordinate with the finance and insurance team to ensure smooth customer onboarding. After-Sales Service Ensure timely reminders for vehicle servicing, insurance renewals, and warranty claims. Act as a bridge between customers and the service department to resolve issues. Monitor customer satisfaction scores and implement improvement measures. Data & Reporting Maintain and update the customer database (CRM software). Track customer interactions, complaints, and resolutions. Prepare monthly reports on customer satisfaction, retention rates, and feedback trends. Skills & Competencies' Strong communication and interpersonal skills. Ability to handle customer complaints with empathy and professionalism. Knowledge of two-wheeler products, financing, and insurance processes. Proficiency in CRM tools, MS Office, and digital communication platforms. Problem-solving and negotiation skills. Qualifications Bachelor’s degree in Business Administration, Marketing, or related field. Prior experience in customer service or sales (automobile industry preferred). Fluency in local language(s) Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Position Overview The Customer Relationship Manager will be responsible for building and maintaining strong relationships with customers, ensuring high levels of satisfaction, and driving repeat business for the dealership. This role combines customer service, sales support, and loyalty management to enhance the overall dealership experience. Key Responsibilities Customer Engagement & Retention Greet and assist walk-in customers, ensuring a positive showroom experience. Maintain regular contact with existing customers through calls, messages, and emails. Handle customer queries, complaints, and feedback promptly and professionally. Develop loyalty programs and initiatives to encourage repeat purchases and referrals. Sales Support Assist the sales team in converting leads into sales by nurturing customer relationships. Follow up on test drives, quotations, and pending deals. Coordinate with the finance and insurance team to ensure smooth customer onboarding. After-Sales Service Ensure timely reminders for vehicle servicing, insurance renewals, and warranty claims. Act as a bridge between customers and the service department to resolve issues. Monitor customer satisfaction scores and implement improvement measures. Data & Reporting Maintain and update the customer database (CRM software). Track customer interactions, complaints, and resolutions. Prepare monthly reports on customer satisfaction, retention rates, and feedback trends. Skills & Competencies' Strong communication and interpersonal skills. Ability to handle customer complaints with empathy and professionalism. Knowledge of two-wheeler products, financing, and insurance processes. Proficiency in CRM tools, MS Office, and digital communication platforms. Problem-solving and negotiation skills. Qualifications Bachelor’s degree in Business Administration, Marketing, or related field. Prior experience in customer service or sales (automobile industry preferred). Fluency in local language(s) Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
As a Customer Relationship Manager at our dealership, your role will involve building and maintaining strong relationships with customers to ensure high levels of satisfaction and drive repeat business. Your responsibilities will span across customer engagement & retention, sales support, after-sales service, data & reporting. Key Responsibilities: - Greet and assist walk-in customers to provide a positive showroom experience. - Regularly contact existing customers through calls, messages, and emails. - Handle customer queries, complaints, and feedback promptly and professionally. - Develop loyalty programs and initiatives to encourage repeat purchases and referrals. - Assist the sales team in converting leads into sales by nurturing customer relationships. - Follow up on test drives, quotations, and pending deals. - Coordinate with the finance and insurance team for smooth customer onboarding. - Ensure timely reminders for vehicle servicing, insurance renewals, and warranty claims. - Act as a bridge between customers and the service department to resolve issues. - Monitor customer satisfaction scores and implement improvement measures. - Maintain and update the customer database using CRM software. - Track customer interactions, complaints, and resolutions. - Prepare monthly reports on customer satisfaction, retention rates, and feedback trends. Skills & Competencies: - Strong communication and interpersonal skills. - Ability to handle customer complaints with empathy and professionalism. - Knowledge of two-wheeler products, financing, and insurance processes. - Proficiency in CRM tools, MS Office, and digital communication platforms. - Problem-solving and negotiation skills. Qualifications: - Bachelor's degree in Business Administration, Marketing, or related field. - Prior experience in customer service or sales (automobile industry preferred). - Fluency in local language(s). In addition to the job role, we offer health insurance and provident fund benefits for this full-time position. The work location is in person.,
Job Description: Two-Wheeler Motor Dealer Technician Position Overview The Two-Wheeler Motor Dealer Technician is responsible for diagnosing, repairing, and maintaining motorcycles and scooters to ensure optimal performance and customer satisfaction. This role requires strong technical expertise, attention to detail, and a commitment to safety and quality standards. Key Responsibilities Vehicle Diagnostics & Repair Inspect, diagnose, and repair mechanical and electrical issues in two-wheelers. Perform routine maintenance services (oil changes, brake adjustments, chain tightening, etc.). Use diagnostic tools and equipment to identify faults. Customer Service Communicate effectively with customers about vehicle issues, required repairs, and estimated costs. Provide professional advice on maintenance schedules and safe riding practices. Workshop Operations Maintain cleanliness and organization of the workshop. Ensure compliance with dealer and manufacturer service standards. Keep accurate records of repairs, parts used, and service history. Quality & Safety Conduct test rides to verify repairs. Follow safety protocols and ensure vehicles meet roadworthiness standards. Adhere to manufacturer guidelines and warranty policies. Qualifications & Skills Diploma/ITI certification in Automobile Engineering or relevant field. Proven experience as a motorcycle/scooter technician. Strong knowledge of two-wheeler mechanical and electrical systems. Ability to use diagnostic equipment and specialized tools. Good communication and customer-handling skills. Attention to detail and problem-solving ability. Career Path Junior Technician → Senior Technician → Workshop Supervisor → Service Manager Opportunities to specialize in advanced diagnostics, electric two-wheelers, or performance tuning. Work Environment Workshop or dealership service center. Hands-on role with physical activity (lifting, bending, standing). Interaction with customers, service advisors, and parts department. Job Type: Full-time Work Location: In person
Job Description: Two-Wheeler Motor Dealer Technician Position Overview The Two-Wheeler Motor Dealer Technician is responsible for diagnosing, repairing, and maintaining motorcycles and scooters to ensure optimal performance and customer satisfaction. This role requires strong technical expertise, attention to detail, and a commitment to safety and quality standards. Key Responsibilities Vehicle Diagnostics & Repair Inspect, diagnose, and repair mechanical and electrical issues in two-wheelers. Perform routine maintenance services (oil changes, brake adjustments, chain tightening, etc.). Use diagnostic tools and equipment to identify faults. Customer Service Communicate effectively with customers about vehicle issues, required repairs, and estimated costs. Provide professional advice on maintenance schedules and safe riding practices. Workshop Operations Maintain cleanliness and organization of the workshop. Ensure compliance with dealer and manufacturer service standards. Keep accurate records of repairs, parts used, and service history. Quality & Safety Conduct test rides to verify repairs. Follow safety protocols and ensure vehicles meet roadworthiness standards. Adhere to manufacturer guidelines and warranty policies. Qualifications & Skills Diploma/ITI certification in Automobile Engineering or relevant field. Proven experience as a motorcycle/scooter technician. Strong knowledge of two-wheeler mechanical and electrical systems. Ability to use diagnostic equipment and specialized tools. Good communication and customer-handling skills. Attention to detail and problem-solving ability. Career Path Junior Technician → Senior Technician → Workshop Supervisor → Service Manager Opportunities to specialize in advanced diagnostics, electric two-wheelers, or performance tuning. Work Environment Workshop or dealership service center. Hands-on role with physical activity (lifting, bending, standing). Interaction with customers, service advisors, and parts department. Job Type: Full-time Work Location: In person
As a Customer Relationship Manager at our dealership, you will play a vital role in fostering strong relationships with customers to ensure their satisfaction and drive repeat business. Your responsibilities will encompass a range of tasks including customer engagement and retention, sales support, after-sales service, data management, and reporting. Key Responsibilities: - Engage and retain customers by providing a welcoming showroom experience and maintaining regular contact through calls, messages, and emails. - Address customer queries, complaints, and feedback in a prompt and professional manner. - Develop loyalty programs to promote repeat purchases and referrals. - Support the sales team in converting leads into sales by nurturing customer relationships. - Follow up on test drives, quotations, and pending deals to facilitate the sales process. - Coordinate with the finance and insurance team for seamless customer onboarding. - Ensure timely reminders for vehicle servicing, insurance renewals, and warranty claims. - Act as a liaison between customers and the service department to resolve any issues effectively. - Monitor customer satisfaction scores and implement strategies to enhance satisfaction levels. - Maintain and update the customer database using CRM software. - Track customer interactions, complaints, and resolutions for reporting purposes. - Prepare monthly reports on customer satisfaction, retention rates, and feedback trends. Qualifications: - Bachelor's degree in Business Administration, Marketing, or a related field. - Previous experience in customer service or sales, preferably in the automobile industry. - Fluency in local language(s) is required. In addition to the job responsibilities and qualifications mentioned above, you will need to possess strong communication and interpersonal skills, the ability to handle customer complaints with empathy, knowledge of two-wheeler products, financing, and insurance processes, proficiency in CRM tools, MS Office, and digital communication platforms, as well as problem-solving and negotiation skills. This is a full-time position that offers health insurance and Provident Fund benefits. The work location is in person.,