0.0 - 3.0 years

0 Lacs

punjab

On-site

The ideal candidate for this position should have a minimum educational qualification of a Graduate degree, with a preference for a B.Sc in Agriculture. In terms of experience, 0-3 years of relevant experience is required, with a preference for individuals who have worked with Agriculture Input & Services Company or have experience in managing farms. As a part of this role, your primary responsibilities will include responding to user queries related to agriculture. This involves replying to queries regarding crops, seeds, markets, products, and services through various communication channels such as the Mobile app, Customer Service number, and Social Media Platforms within the stipulated Turnaround Time (TAT). Your prompt responses will directly impact user satisfaction, leading to increased orders and app engagement. Daily monitoring of the Mobile app and Social Media Platforms is essential to address user queries efficiently. Additionally, you will be responsible for staying updated on recent developments and technologies in the field of agriculture. This includes tracking the latest package of practices issued by research and educational institutes to provide users with up-to-date advice. Attending training sessions, seminars, and Kisan Melas both online and offline will help you stay informed and provide relevant updates and content to the app user base. Sharing alternative agricultural practices with users will offer diverse solutions to their queries. Another crucial aspect of this role involves writing agricultural content and technical notes. You will be required to prepare and update Crop Lifecycle Documentations and Technical notes to ensure comprehensive and accurate information is available to users, thereby increasing app engagement and introducing new crops/animal breeds to the platform. Creating seasonal content for Social Media posts and writing blogs/articles for publication on various platforms will also be part of your responsibilities. Furthermore, you will be involved in creating/facilitating video content. This includes arranging field visits to farms for video documentation, conducting interviews with domain experts and farmers, and creating short advisory/update videos for social media posts. These activities aim to generate engaging content for users and potentially lead to increased orders and sales. If you are interested in this opportunity, please contact hr@apnikheti.com or visit our walk-in location at D-253 Phase 8A Industrial area sector 75, Sahibzada Ajit Singh nagar Mohali, Punjab, India, 160060. This is a full-time, permanent position with benefits such as a flexible schedule and provided food. The work location for this role is in person.,

Posted 3 days ago

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