Filed Desktop Support Engineer ASCENT E-DIGIT SOLUTIONS PVT LTD

2.0 - 6.0 years

0 Lacs

coimbatore, tamil nadu

On-site

You will be responsible for maintaining the various computer systems owned or operated by the company. This includes providing end-user support, resolving technical issues, and offering technical assistance for all operating systems and applications. You will provide support both in-person and remotely through the use of the telephone or remote access. Additionally, you will be in charge of maintaining business software applications by researching, designing, implementing, configuring, monitoring, troubleshooting, and evaluating existing and new operating systems and applications. Your role will also involve testing, validating, and installing operating system and application security/performance patches. You will be accountable for installing, configuring, and maintaining the company's various computer systems, applications, and firewall. This encompasses system and application upgrades, updates, and patches. Ensuring the security of company data and resources, as well as maintaining data availability and disaster recovery, will be part of your responsibilities. This is a full-time position with benefits including cell phone reimbursement, commuter assistance, and health insurance. The work schedule is during the day shift from Monday to Friday, and the work location is in person.,

Posted 2 days ago

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Information technology support technician Invictus solutions inc

2.0 - 6.0 years

0 Lacs

karnataka

On-site

Are you a tech-savvy problem solver with a passion for delivering top-notch IT support We are looking for an IT Support Technician to join our team and provide remote assistance to our clients. Reporting directly to the Information Technology Manager, the Information Technology Support Technician is responsible for resolving various computer and technical problems at various medical & dental offices or worksites via telephone, email remote connections or in person. MAJOR RESPONSIBILITIES: - Provide remote technical support to clients, including troubleshooting hardware and software issues, installing and configuring equipment, and resolving network connectivity issues. - Collaborate with clients to understand their IT needs and recommend appropriate solutions to enhance efficiency and productivity. - Perform routine maintenance tasks, such as system updates, backups, and security patches, to ensure optimal performance and security of IT systems. - Document all support activities, including resolutions, recommendations, and client interactions, to maintain accurate records and facilitate knowledge sharing. - Stay current with industry trends and emerging technologies to provide proactive support and innovative solutions to clients. - Responds to, reviews, prioritizes, and processes Service Desk tickets. - Strong understanding of PC hardware and software. - Experience with Ticketing system is an asset - Experience with general networking concepts, VPN - Experience supporting Corporate printers, print management, set up, scan to email functionality Requirements: - Proven experience in IT support roles, with a strong foundation in troubleshooting hardware, software, and network issues. - Solid understanding of computer systems, networks, and peripherals, with the ability to quickly learn and adapt to new technologies. - Phenomenal organizational, written, verbal, and interpersonal communication skills are a necessity - Proficiency in English at a native or near-native level is required - 2 years of directly related Tier 2 experience. 4+ years of experience alongside a BSC degree or equivalent experience is an asset Job Types: Full-time, Permanent Benefits: - Paid time off - Work from home Shift: - Day shift - US shift Work Days: - Monday to Friday Education: - Bachelor's (Required) Experience: - IT support: 3 years (Required) Work Location: In person Application Deadline: 04/07/2025 Expected Start Date: 15/04/2025,

Posted 1 week ago

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