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NTT DATA, Inc.
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Security Managed Services Engineer (L2)

Security Managed Services Engineer (L2)

NTT DATA, Inc.

4 - 7 years

5 - 8 Lacs

Mumbai

Posted:3 months ago| Platform:

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Skills Required

Security Engineering Security Managed Services SIEM SOAR ITIL

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: Review daily operational activities and timely mentor Jr. AnalystsFurther detailed analysis on the escalated events and handover the call to Incident Response team along with appropriate evidence.100 % incidents validation and closure. Manage shifts and knowledge transfer within shift (shift handover) Study Attack types & methods while monitoring HDFC environment for threatsPerforms deep-dive incident analysis by correlating data from various sources. Documentation and archiving artefacts for future reference Defining criticality of the behaviour alert events with respect to experience and information security understandingLead operations with example and manage operate as a security consultant for incidents and alerts observedLead Jr. Analysts in investigations, analysis, and alert categorizationMonitoring various technology dashboards and identify any suspicious anomalies Ensuring quality check for all alerts, incidents raised by L1sInvestigating closing on Testing incidents and defining the steps and processPreparation of Daily summary report Raise control related concerns e.g., SOAR & SIEM. Define operations related activitiesIRC Review, SOP Review and managing all other process documents. Audit Data SubmissionEscalation to seniors before the TAT breachTAT responsibilitiesValidation of SOC incidents by Bank L2 team. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidates qualification for the role. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties.

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Security Managed Services Engineer (L2)