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5.0 - 8.0 years

7 - 10 Lacs

Mumbai

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Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, aware of client's high level and low-level security architecture and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Security Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. Coaches L2 teams for advance technical troubleshooting and behavioral skills. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Relevant certifications depending on technology domain expertise such as (but not limited to) - CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP. Required Experience: Seasoned Managed Services experience handling complex Security Infrastructure. Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type On-site Working

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2.0 - 6.0 years

3 - 7 Lacs

Chennai

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Your day at NTT DATA The Security Managed Services Engineer (L2) is responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). This role focuses on second-line support for incidents and requests with a medium level of complexity. This role may also contribute to support on project work as and when required. What you'll be doing Key Roles and Responsibilities: Proactively monitors the work queues Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA Updates tickets with resolution tasks performed Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner Captures all required and relevant information for immediate resolution Provides second level support to all incidents, requests and identifies the root cause of incidents and problems Communicates with other teams and clients for extending support Executes changes with clear identification of risks and mitigation plans to be captured into the change record Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management Works with automation teams for effort optimization and automating routine tasks Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc Identifies problems and errors before they impact a clients service Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting Leads and manages all initial client escalation for operational issues Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items Ensures all changes are carried out with proper change approvals Plans and executes approved maintenance activities Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort May also contribute to support on project work as and when required May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to services supported. Certifications carry additional weightage on the candidates qualification for the role CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level years of relevant managed services experience handling Security Infrastructure Moderate level knowledge in ticketing tools preferably Service Now Moderate level working knowledge of ITIL processes Moderate level experience working with vendors and/or 3rd parties Workplace type : On-site Working

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4.0 - 7.0 years

6 - 9 Lacs

Pune

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Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidates qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties.

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2.0 - 7.0 years

4 - 9 Lacs

Mumbai

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Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Min 4+ Years exp in Soc along with SIEM (Splunk). Min 2 years Hands on exp in Splunk. Configure and maintain the SIEM system, ensuring that its properly set up to collect and analyze security event data. Develop, customize, and manage security rules within the SIEM to detect and respond to security threats. Monitor SIEM alerts, investigate them, and take appropriate actions based on the severity and nature of the alerts. Oversee the collection, normalization, and storage of log data from various sources. Develop and document incident response procedures, and lead or assist in incident response efforts when security incidents occur. Analyze and investigate security events from various sources. Manage security incidents through all incident response phases to closure. Utilize SIEM, SOAR, UEBA, EDR, NBAD, PCAP, Vulnerability Scanning, and Malware analysis technologies for event detection and analysis. Update tickets, write incident reports, and document actions to reduce false positives. Develop knowledge of attack types and finetune detective capabilities. Identify log sources and examine system logs to reconstruct event histories using forensic techniques. Align SIEM rules and alerts with the LICs security policies and compliance requirements. Conduct computer forensic investigations, including examining running processes, identifying network connections, and disk imaging. Maintain and support the operational integrity of SOC toolsets. Collaborate with SIEM solution vendors for updates, patches, and support to ensure the systems reliability and effectiveness. Maintain thorough documentation of the SIEM systems configuration, procedures, and incident response plans. Proactively identify and report system security loopholes, infringements, and vulnerabilities to the Security Operations Centre Manager in a timely manner. Work closely with other IT and security teams during incident response, coordinating efforts and sharing information to mitigate security incidents effectively. Ensure that the SIEM system helps the LIC meet regulatory compliance requirements and is ready for security audits. Continuously optimize the SIEM system for efficient performance, ensuring it can handle the volume of data and remain responsive. Develop automation scripts and workflows to streamline common security response tasks and enhance efficiency. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Active CEH certification is Must. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties.

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4.0 - 7.0 years

6 - 9 Lacs

Mumbai

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Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Integrating UEBA with other security systems. Managing and configuring UEBA tools and agents. Conducting threat modelling and risk assessments. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). 3+ years of experience CertificationProposed OEM Level Certification is a must. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties.

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2.0 - 6.0 years

4 - 8 Lacs

Chennai

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Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidates qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties.

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4.0 - 7.0 years

6 - 9 Lacs

Noida

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Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidates qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties.

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4.0 - 7.0 years

5 - 8 Lacs

Noida

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To thrive in this role, you need to have: Experience with managed services handling security infrastructure and working knowledge of ticketing tools, preferably ServiceNow. Proficiency in active listening, with techniques like paraphrasing and probing for further information. Excellent planning skills, able to anticipate and adjust to changing circumstances. Strong ability to communicate and engage across different cultures and social groups. Adaptability to changing conditions and flexibility in approach. Client-focused mindset, always putting their needs and positive experience first. A positive outlook and the ability to work well under pressure. Willingness to put in longer hours when necessary. Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience.

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

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Your future role Take on a new challenge and apply your cybersecurity and project management expertise in a new cutting-edge field. You'll work alongside innovative, dedicated teammates. You'll ensure the robust integration of security within our IS&T projects, safeguarding our digital initiatives. Day-to-day, you'll work closely with teams across the business (Security Architecture, GRC and ISMS team, Architects, Project Managers and PMO, Business teams), review and approve security deliverables and much more. You'll specifically take care of validating Security Inquiry for Partners (SIP) and ensuring secure configurations are applied, but also make informed decisions about security acceptance based on residual risk and asset value. We'll look to you for: Reviewing and approving security deliverables Ensuring the application of the "Security into Project" policy Validating and signing off on Security Inquiry for Partners Applying secure configurations for projects or business initiatives Making decisions on security acceptance Implementing design patterns and standards All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Degree in Engineering/Technology 5+years Experience or understanding of cybersecurity, architecture and design Knowledge of security architecture and infrastructure Familiarity with cloud solutions (Microsoft Azure/O365) A CISSP or CISM certification Ability to analyze technical risks and vulnerabilities Fluency in English

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4.0 - 8.0 years

4 - 9 Lacs

Hyderabad

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Responsibility Designing, implementing, and managing security infrastructure, including hardware and software components. Configuring and maintaining security devices such as firewalls, intrusion detection/prevention systems, and security information and event management (SIEM) systems. Participating in incident response activities and investigations. Developing and maintaining incident response playbooks and procedures. Developing and implementing automation scripts and tools to streamline security operations processes. Integrating security solutions and technologies to enhance efficiency. Evaluating, deploying, and managing security tools and technologies. Ensuring the effectiveness and optimization of security solutions. Collaborating with security architects to design and implement secure network and system architectures. Providing input into the development of security policies and standards. Demonstrate the ability to independently deliver without significant senior support/escalation. Build rapport with senior stakeholders to continually broaden and strengthen relationships. Present with presence and confidence to leadership and senior stakeholders. Drive and contribute to a positive and constructive culture. Share knowledge and implement opportunities for improvement from lessons learned activities. Continuously monitor network traffic for potential threats. Respond promptly to security incidents and conduct investigations. Identify and remediate system vulnerabilities. Implement and manage security measures for computers and servers. Design and maintain network security controls. Manage user access and implement multi-factor authentication. Develop and deliver cybersecurity training programs. Enforce security policies and ensure regulatory compliance. Stay informed about cybersecurity threats and trends. Assess and enhance the organization's cybersecurity posture. Work with IT teams and stakeholders for a holistic approach to security. Qualifications Required: BE/B. Tech/MCA 4+ years with a cyber SIEM engineering role (Ideally Splunk) Expertise in use case/content and dashboard development Experience in custom data source onboarding and understanding of end-2-end SIEM integration/architecture. Be part of on call roster Splunk CISSP, CISM, SANS certification (good to have) Effective technical stakeholder's management Experience in mentoring and training junior analyst Presentation and Process development (must have) Excellent written and verbal communication skills (must have) Report creation and project skills Work Location : Hyderabad Shift Timings: 06.30 AM to 03.30 PM

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15.0 - 19.0 years

15 - 20 Lacs

Mumbai, Maharashtra, India

On-site

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As DevOps Manager responsible for overseeing the entire DevOps lifecycle, which includes planning, development, testing, deployment, and operations. This involves managing DevOps teams, implementing automation tools, maintaining infrastructure, and fostering a culture of continuous improvement. You have: B.E/B.Tech/M.E/M.Tech with 15+ years of experience in Managing, deployment, Support, Upgrade and maintenance of Infrastructure on Telecom organizations or similar and at least 6-8 years as Devops Manager Experienced in Security infrastructure management, HW, policy MAC, SW updates. Experience in OpenStack, OpenShift, Ericsson CEE, Advanced Shell Scripting, Python, Ansible, Telecom NFVi experience, Experience in Java Full Stack, MongoDB, MS SQL Server, Kafka, Camunda or Similar BPMN, CI/CD, C#.NET. Flexible to work as per Oceania Time Zone (Australia, New Zealand and Japan) It would be nice if you also had: Curious to explore challenges to develop and deploy business-based technology requirements Exposure in global work environments and manage complex situations Willing to work on multiple time zones as per business need. Exposure with Nokia CBIS and CBAM and Open Network Automation Platform (ONAP). You will participate in deployment, Support, Upgrade and maintenance of Infrastructure on Telecom organizations or similar and manage on large scale Software upgrades. Participate in 24x7 on-call rotation for level 3 technical support. Participate in level 3 support for OCP across core network and IT app clusters. Must have work experience in Environment Life-cycling, including platform minor and major release upgrades. Collaborate with diverse teams globally to deliver security offers, managing projects across different time zones. Engage in ongoing research of emerging technologies to inform solution development and implementation strategies. Continuously evaluate and improve DevOps processes to increase efficiency and effectiveness. Promote a culture of continuous learning and improvement: Encourage team members to learn new skills and share knowledge.

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15.0 - 19.0 years

15 - 20 Lacs

Delhi, India

On-site

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As DevOps Manager responsible for overseeing the entire DevOps lifecycle, which includes planning, development, testing, deployment, and operations. This involves managing DevOps teams, implementing automation tools, maintaining infrastructure, and fostering a culture of continuous improvement. You have: B.E/B.Tech/M.E/M.Tech with 15+ years of experience in Managing, deployment, Support, Upgrade and maintenance of Infrastructure on Telecom organizations or similar and at least 6-8 years as Devops Manager Experienced in Security infrastructure management, HW, policy MAC, SW updates. Experience in OpenStack, OpenShift, Ericsson CEE, Advanced Shell Scripting, Python, Ansible, Telecom NFVi experience, Experience in Java Full Stack, MongoDB, MS SQL Server, Kafka, Camunda or Similar BPMN, CI/CD, C#.NET. Flexible to work as per Oceania Time Zone (Australia, New Zealand and Japan) It would be nice if you also had: Curious to explore challenges to develop and deploy business-based technology requirements Exposure in global work environments and manage complex situations Willing to work on multiple time zones as per business need. Exposure with Nokia CBIS and CBAM and Open Network Automation Platform (ONAP). You will participate in deployment, Support, Upgrade and maintenance of Infrastructure on Telecom organizations or similar and manage on large scale Software upgrades. Participate in 24x7 on-call rotation for level 3 technical support. Participate in level 3 support for OCP across core network and IT app clusters. Must have work experience in Environment Life-cycling, including platform minor and major release upgrades. Collaborate with diverse teams globally to deliver security offers, managing projects across different time zones. Engage in ongoing research of emerging technologies to inform solution development and implementation strategies. Continuously evaluate and improve DevOps processes to increase efficiency and effectiveness. Promote a culture of continuous learning and improvement: Encourage team members to learn new skills and share knowledge.

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15.0 - 19.0 years

15 - 20 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

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As DevOps Manager responsible for overseeing the entire DevOps lifecycle, which includes planning, development, testing, deployment, and operations. This involves managing DevOps teams, implementing automation tools, maintaining infrastructure, and fostering a culture of continuous improvement. You have: B.E/B.Tech/M.E/M.Tech with 15+ years of experience in Managing, deployment, Support, Upgrade and maintenance of Infrastructure on Telecom organizations or similar and at least 6-8 years as Devops Manager Experienced in Security infrastructure management, HW, policy MAC, SW updates. Experience in OpenStack, OpenShift, Ericsson CEE, Advanced Shell Scripting, Python, Ansible, Telecom NFVi experience, Experience in Java Full Stack, MongoDB, MS SQL Server, Kafka, Camunda or Similar BPMN, CI/CD, C#.NET. Flexible to work as per Oceania Time Zone (Australia, New Zealand and Japan) It would be nice if you also had: Curious to explore challenges to develop and deploy business-based technology requirements Exposure in global work environments and manage complex situations Willing to work on multiple time zones as per business need. Exposure with Nokia CBIS and CBAM and Open Network Automation Platform (ONAP). You will participate in deployment, Support, Upgrade and maintenance of Infrastructure on Telecom organizations or similar and manage on large scale Software upgrades. Participate in 24x7 on-call rotation for level 3 technical support. Participate in level 3 support for OCP across core network and IT app clusters. Must have work experience in Environment Life-cycling, including platform minor and major release upgrades. Collaborate with diverse teams globally to deliver security offers, managing projects across different time zones. Engage in ongoing research of emerging technologies to inform solution development and implementation strategies. Continuously evaluate and improve DevOps processes to increase efficiency and effectiveness. Promote a culture of continuous learning and improvement: Encourage team members to learn new skills and share knowledge.

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5.0 - 7.0 years

4 - 7 Lacs

Mumbai, Maharashtra, India

On-site

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As a Deployment and Environment Support Engineer at Nokia, your core mission is to manage on large scale Software upgrades. working with Firewalls, Switches, virtualized servers. You have: B.E/B.Tec/M.E/M.Tech with 5+ years of proven experience in deployment. Experience in support, upgrade and maintenance of infrastructure on Telecom organizations or similar. Expertise in Virtualization, Firewall, Switches, Servers, Nagios, Cacti, Fault diagnosis and resolution Proficiency in Security Infrastructure Management, HW, policy MAC, SW updates. Flexible to work as per Oceania Time Zone (Australia, New Zealand and Japan) It would be nice if you also had: Accept challenges to develop and deploy business-based technology requirements. Fluent communication skills and ability to manage complex relationships. Install, configure, and maintain software and hardware components in various environments, including physical, virtual, and cloud-based platforms. Monitor and maintain the health and performance of the IT infrastructure. Collaborate with other teams to ensure seamless integration and operation. Develop and implement automation scripts to streamline deployment and support processes. Utilize scripting languages like Python, PowerShell, or Bash to automate repetitive tasks. Maintain accurate and up-to-date documentation of deployment procedures, configuration settings, and troubleshooting steps. Identify opportunities for process improvement and implement best practices. Participate in 24x7 on-call rotation for level 2 technical support.

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5.0 - 7.0 years

4 - 7 Lacs

Kolkata, West Bengal, India

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As a Deployment and Environment Support Engineer at Nokia, your core mission is to manage on large scale Software upgrades. working with Firewalls, Switches, virtualized servers. You have: B.E/B.Tec/M.E/M.Tech with 5+ years of proven experience in deployment. Experience in support, upgrade and maintenance of infrastructure on Telecom organizations or similar. Expertise in Virtualization, Firewall, Switches, Servers, Nagios, Cacti, Fault diagnosis and resolution Proficiency in Security Infrastructure Management, HW, policy MAC, SW updates. Flexible to work as per Oceania Time Zone (Australia, New Zealand and Japan) It would be nice if you also had: Accept challenges to develop and deploy business-based technology requirements. Fluent communication skills and ability to manage complex relationships. Install, configure, and maintain software and hardware components in various environments, including physical, virtual, and cloud-based platforms. Monitor and maintain the health and performance of the IT infrastructure. Collaborate with other teams to ensure seamless integration and operation. Develop and implement automation scripts to streamline deployment and support processes. Utilize scripting languages like Python, PowerShell, or Bash to automate repetitive tasks. Maintain accurate and up-to-date documentation of deployment procedures, configuration settings, and troubleshooting steps. Identify opportunities for process improvement and implement best practices. Participate in 24x7 on-call rotation for level 2 technical support.

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5.0 - 7.0 years

4 - 7 Lacs

Delhi, India

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As a Deployment and Environment Support Engineer at Nokia, your core mission is to manage on large scale Software upgrades. working with Firewalls, Switches, virtualized servers. You have: B.E/B.Tec/M.E/M.Tech with 5+ years of proven experience in deployment. Experience in support, upgrade and maintenance of infrastructure on Telecom organizations or similar. Expertise in Virtualization, Firewall, Switches, Servers, Nagios, Cacti, Fault diagnosis and resolution Proficiency in Security Infrastructure Management, HW, policy MAC, SW updates. Flexible to work as per Oceania Time Zone (Australia, New Zealand and Japan) It would be nice if you also had: Accept challenges to develop and deploy business-based technology requirements. Fluent communication skills and ability to manage complex relationships. Install, configure, and maintain software and hardware components in various environments, including physical, virtual, and cloud-based platforms. Monitor and maintain the health and performance of the IT infrastructure. Collaborate with other teams to ensure seamless integration and operation. Develop and implement automation scripts to streamline deployment and support processes. Utilize scripting languages like Python, PowerShell, or Bash to automate repetitive tasks. Maintain accurate and up-to-date documentation of deployment procedures, configuration settings, and troubleshooting steps. Identify opportunities for process improvement and implement best practices. Participate in 24x7 on-call rotation for level 2 technical support.

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5.0 - 7.0 years

4 - 7 Lacs

Chennai, Tamil Nadu, India

On-site

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As a Deployment and Environment Support Engineer at Nokia, your core mission is to manage on large scale Software upgrades. working with Firewalls, Switches, virtualized servers. You have: B.E/B.Tec/M.E/M.Tech with 5+ years of proven experience in deployment. Experience in support, upgrade and maintenance of infrastructure on Telecom organizations or similar. Expertise in Virtualization, Firewall, Switches, Servers, Nagios, Cacti, Fault diagnosis and resolution Proficiency in Security Infrastructure Management, HW, policy MAC, SW updates. Flexible to work as per Oceania Time Zone (Australia, New Zealand and Japan) It would be nice if you also had: Accept challenges to develop and deploy business-based technology requirements. Fluent communication skills and ability to manage complex relationships. Install, configure, and maintain software and hardware components in various environments, including physical, virtual, and cloud-based platforms. Monitor and maintain the health and performance of the IT infrastructure. Collaborate with other teams to ensure seamless integration and operation. Develop and implement automation scripts to streamline deployment and support processes. Utilize scripting languages like Python, PowerShell, or Bash to automate repetitive tasks. Maintain accurate and up-to-date documentation of deployment procedures, configuration settings, and troubleshooting steps. Identify opportunities for process improvement and implement best practices. Participate in 24x7 on-call rotation for level 2 technical support.

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7.0 - 12.0 years

7 - 12 Lacs

Noida, Uttar Pradesh, India

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The Sr. Cyber Security Engineer is responsible for designing and securing security infrastructure, ensuring a robust and resilient security posture. This role implements security controls, deploys new security technologies, and works closely with various stakeholders to minimize business disruption. This role is primarily responsible for the administration of security tools, implementation of security controls in various areas (cloud services, infrastructure, networks, user endpoints, etc.), and the providing of subject-matter expertise where needed. Education and Experience 5+ years of security industry experience or equivalent skill level. Bachelor's degree in a relevant field is a plus but not required. Advanced understanding of policy and compliance . Familiar with scripting languages such as bash, PowerShell, python, KQL . Experience securing an environment . Experience with DNS and Active Directory . Basic programming skills are a plus. Experience with systems administration and network infrastructure is required. Previously assessed, developed, implemented, operationalized, and documented comprehensive security technologies and processes. Responsibilities Design and secure security infrastructure to ensure a robust and resilient security posture . Perform complex deployments of security technologies . Execute information security activities such as vulnerability management, application development security, business continuity, networking, risk management , etc. Deploy and manage Security Information and Event Management (SIEM) , enabling effective log analysis, threat detection, and incident response capabilities. Collaborate with cross-functional teams to integrate security controls and protocols into the client's infrastructure and applications. Develop and maintain security documentation, including architecture diagrams, standard operating procedures, and incident response playbooks . Understand NIST standards, ISO compliance standards, government standards , how those standards impact business operations, and what organizations must do to meet those requirements. Stay up-to-date with emerging security threats, vulnerabilities, and industry trends, and proactively recommend and implement countermeasures to enhance the organization's security posture. Provide technical expertise and guidance to clients and internal teams on security best practices, technologies, and regulatory compliance requirements . Actively research, evaluate, and drive next-generation security technologies and solutions to solve the organization's needs. Strong networking and security knowledge . Ability to apply secure system design tools, methods, and techniques . Strong interpersonal skills and team-oriented attitude. Coachable and able to turn feedback into results moving forward. Ability to apply network security architecture concepts including topology, protocols, components, and principles (e.g., application of defense-in-depth). Superior analytical and critical thinking skills . Understanding of how information travels. Knowledge of the dark web . Familiar with incident response language . Well-rounded technical knowledge in Windows, Mac, Linux OS . Superior organization, facilitation, and leadership skills. Solid understanding of a range of compliance, regulatory, and legal requirements and relevant principles, best practices, and standards across multiple industries (e.g., PCI, SOX, GLBA, CSA, PCI, NIST, ISO, IEEE, FedRAMP, HIPAA, and TCG). Knowledge of the MITRE ATT&CK framework and cyber kill chains .

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6 - 8 years

8 - 12 Lacs

Chennai

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The Security Managed Services Engineer (L2) is responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). This role focuses on second-line support for incidents and requests with a medium level of complexity. This role may also contribute to support on project work as and when required. What you'll be doing Key Roles and Responsibilities: Proactively monitors the work queues Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA Updates tickets with resolution tasks performed Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner Captures all required and relevant information for immediate resolution Provides second level support to all incidents, requests and identifies the root cause of incidents and problems Communicates with other teams and clients for extending support Executes changes with clear identification of risks and mitigation plans to be captured into the change record Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management Works with automation teams for effort optimization and automating routine tasks Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc Identifies problems and errors before they impact a clients service Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting Leads and manages all initial client escalation for operational issues Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items Ensures all changes are carried out with proper change approvals Plans and executes approved maintenance activities Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort May also contribute to support on project work as and when required May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to services supported. Certifications carry additional weightage on the candidates qualification for the role CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level years of relevant managed services experience handling Security Infrastructure Moderate level knowledge in ticketing tools preferably Service Now Moderate level working knowledge of ITIL processes Moderate level experience working with vendors and/or 3rd parties

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5 - 8 years

7 - 10 Lacs

Bengaluru

Work from Office

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Your future role Take on a new challenge and apply your cybersecurity and project management expertise in a new cutting-edge field. You'll work alongside innovative, dedicated teammates. You'll ensure the robust integration of security within our IS&T projects, safeguarding our digital initiatives. Day-to-day, you'll work closely with teams across the business (Security Architecture, GRC and ISMS team, Architects, Project Managers and PMO, Business teams), review and approve security deliverables and much more. You'll specifically take care of validating Security Inquiry for Partners (SIP) and ensuring secure configurations are applied, but also make informed decisions about security acceptance based on residual risk and asset value. We'll look to you for: Reviewing and approving security deliverables Ensuring the application of the "Security into Project" policy Validating and signing off on Security Inquiry for Partners Applying secure configurations for projects or business initiatives Making decisions on security acceptance Implementing design patterns and standards All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Degree in Engineering/Technology 5+years Experience or understanding of cybersecurity, architecture and design Knowledge of security architecture and infrastructure Familiarity with cloud solutions (Microsoft Azure/O365) A CISSP or CISM certification Ability to analyze technical risks and vulnerabilities Fluency in English

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