Security Firewall - Network Security Specialist - Palo Alto

As a Network Security Specialist, you will be responsible for working on Requests, Changes, Incidents, and Problem records to support our customers" network security environment. Your role will involve implementing Network Security solutions and providing operational support in a customer environment. You will configure FW rules in Palo Alto and append the security profiles, leveraging your hands-on experience with security profiles. Additionally, you will be updating signatures on Palo Alto, FTD, and other FW operations tasks. Your key responsibilities will include: - Providing technical escalation to L1 support engineers - Offering Oncall support for high severity incidents in a 24x7 environment - Detecting security issues, creating customer tickets, and managing problems until closure - Ensuring that Service Level Agreements and operational standards are met - Performing system maintenance, checkups, and maintaining current documentation - Providing resolution plans for device issues - Proposing service, process, and technical improvements to management No specific qualifications are mentioned in the job description. If there are any additional details about the company in the job description, please provide that information for a more comprehensive job description.,