19 Oncall Support Jobs

Role Overview: As a Snowflake Admin, your main responsibility will be to provide operational support to Snowflake environments. You will need to demonstrate in-depth technical knowledge of snowflake architecture and operation, utilize strong relational database and SQL skills, and manage various tasks related to snowflake features. Additionally, you will provide operations support for snowflake, offer expert support to optimize workloads, identify anomalies, complete user requests, and participate in on-call rotation. Key Responsibilities: - Demonstrating in-depth technical knowledge of snowflake architecture and operation - Utilizing strong relational database and SQL skills with a solid un...

As an MS-SQL Database Administrator, your role will involve the installation, configuration, and upgrading of MS-SQL server, SSRS, and IIS, as well as web services and related products. You will be responsible for troubleshooting and problem-solving of MS-SQL server and databases, while also periodically monitoring databases for performance improvements. Your tasks will include maintaining and enhancing databases through rollout and updates, coding, monitoring, and tuning database objects for optimal performance. Additionally, you will control user privileges and resources, maintain overall security of databases, and assist in database and resource capacity planning. Your responsibilities wi...

As a Network Security Specialist, you will be responsible for working on Requests, Changes, Incidents, and Problem records to support our customers" network security environment. Your role will involve implementing Network Security solutions and providing operational support in a customer environment. You will configure FW rules in Palo Alto and append the security profiles, leveraging your hands-on experience with security profiles. Additionally, you will be updating signatures on Palo Alto, FTD, and other FW operations tasks. Your key responsibilities will include: - Providing technical escalation to L1 support engineers - Offering Oncall support for high severity incidents in a 24x7 envir...

Role Overview: As a dedicated and skilled SAP Basis Analyst at our global SAP support team in Chennai, you will be responsible for providing comprehensive support for SAP systems, managing system performance, and ensuring availability for global users. You will work in a 24x5 support environment with a rotating shift schedule and be required to be on-call for weekends at least once a month. Key Responsibilities: - Administer and manage the full SAP landscape including ECC, HANA, PI/PO, SolMan, MDG, etc. - Install, configure, and maintain SAP systems and related components such as SAP NetWeaver, SAP Hana, DB2, Oracle, etc. - Monitor system health, perform troubleshooting, and resolve system i...

As a Sr. IT Manager at our company in Agra, your role will involve providing Level 2+ support for network infrastructure, which includes switches, routers, firewalls, and other networking equipment. You will be responsible for diagnosing and resolving complex network issues, ensuring minimal disruption to services. Collaborating with cross-functional teams to design and implement network solutions that meet business requirements will be a key part of your responsibilities. Monitoring network performance and capacity, while making recommendations for upgrades and improvements, will also be essential. Key Responsibilities: - Develop and maintain documentation related to network configurations,...

Role Overview: You will be responsible for executing operational processes and supporting Run delivery across the Procurement and Property Support functions. Your role will involve engaging with key business stakeholders to understand priorities and ensure delivery aligns with business objectives. Additionally, you will continuously review and adopt tools and frameworks to enhance operational processes and change delivery. Developing methods, standards, checklists, procedures, and templates to support operations and change delivery will be crucial. Your responsibilities will also include incorporating industry-standard approaches to assist in change delivery and executing changes across Proc...

As an SAP Basis Consultant at our company, your primary role will be to ensure excellent system reliability, performance, and integrity while maximizing uptime. You will be a part of the global technical team, adapting to dynamic environments and driving daily operations and improvement initiatives. Your responsibilities will include: - Providing SAP Basis L2/L3 level support for multiple SAP systems such as ECC, BW, XI/PI, SCM, SOLMAN, BOBJ, EP, GRC, HCM, and non-SAP components like SEAL, TREX, IXOS, IDOS. - Hands-on experience in migrating SAP workloads to Azure cloud and performing S4 Hana upgrades. - Identifying problem trends, evaluating performance statistics, and daily monitoring to o...

You will be joining Aarti Global Services as a Customer Support Executive, playing a crucial role in providing on-call support to applicants and guiding them through the onboarding process. Your responsibilities will include ensuring a seamless experience for customers and assisting them with any queries or issues they may encounter. - Hold a 12th or Diploma qualification, with a preference for Graduates - Fluency in both Hindi and Marathi is essential for effective communication with the applicants - Being based in Kolhapur will be advantageous for this position Join AGS in Kolhapur and be a part of a team that is dedicated to delivering accurate, efficient, and secure document verification...

As a Senior Software Engineer specializing in SAP Basis at Marlabs Innovations Pvt Ltd in Bangalore, India, you will be an integral part of our Global Technical Team managing multiple SAP systems. With 5-8 years of experience and a degree in Computer Science, Information Systems, or a related field, you will bring your expertise to oversee all aspects of Application Life Cycle Management for systems like ECC, BW, XI/PI, and more. Your responsibilities will include providing L2/L3 level support, performing system upgrades and patches, optimizing system performance through monitoring and analysis, managing database administration for various platforms, maintaining system integrity, providing t...

The ideal candidate should have a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience in lieu of a degree. Additionally, a minimum of 5+ years of experience as a Database Administrator is required. Proficiency in SQL Server Reporting Services (SSRS) report development is essential. Strong analytical skills and attention to detail are necessary for this role. The candidate should possess excellent problem-solving and troubleshooting abilities and be able to work independently with minimal supervision. Strong organizational skills and the ability to multitask are important in this position. Excellent communication skills in English, both ...

The position is suitable for individuals who excel in high-performance settings, possess robust problem-solving skills, and are prepared to take charge of backend operations. You will be responsible for various key tasks to ensure the optimal functioning of the gaming platform and to enhance its performance. This includes optimizing Node.js applications for speed, efficiency, and low memory usage, identifying and addressing bottlenecks and database query optimizations, and making algorithmic enhancements. Additionally, you will be tasked with restructuring and refactoring existing code for improved maintainability and scalability, implementing microservices architecture as required, and deve...

A career in the Advisory Acceleration Centre is the natural extension of PwC's leading class global delivery capabilities. The team provides premium, cost-effective, high-quality services that support process quality and delivery capability for client engagements. To stand out in a constantly changing world, each individual at PwC needs to be a purpose-led and values-driven leader. The PwC Professional, our global leadership development framework, sets expectations across lines, geographies, and career paths, defining the skills required for success and career progression. As a Senior Associate, you'll work as part of a team of problem solvers, helping to address complex business issues from...

At Moody's, we bring together the brightest minds to transform today's risks into tomorrow's opportunities. We strive to cultivate an inclusive environment where everyone is encouraged to be themselves, fostering a culture of open exchange of ideas, innovative thinking, and meaningful communication with both colleagues and clients. If you are enthusiastic about this opportunity and even if you don't meet every single requirement, we encourage you to apply. You might still be a great fit for this role or other positions we have available. We are looking for candidates who embody our values: investing in every relationship, leading with curiosity, embracing diverse perspectives, translating in...

You are a skilled 24*7 Operations Support Engineer who will be working in Data Movement & Data Reliability Platform Components including Self-Serve, Database Adaptor, Transactional Adaptor, Batch Materializers, Streaming Materializer, HiveSerDe, Stream2Hive, Thrive, S3Writer, Replay Capability, Data Quality Management (DQM), Data Reliability, etc. As a Lead Support Engineer, your role will be based in all PSL Locations. You should have 7 to 10 years of experience and will be employed full-time. Your responsibilities will include handling Level 1 escalation of all PD alerts, Customer Slack requests, Security Defects, and owning Infrastructure Maintenance activities of all Data Movement and Da...

As a Senior IT Manager at our organization, you will be responsible for providing Level 2+ support for network infrastructure, which includes switches, routers, firewalls, and other networking equipment. Your main duties will involve diagnosing and resolving complex network issues while ensuring minimal disruption to services. Collaborating with cross-functional teams to design and implement network solutions that meet business requirements will also be a key aspect of your role. Monitoring network performance and capacity, and making recommendations for upgrades and improvements will be essential tasks. You will be expected to develop and maintain documentation related to network configurat...

You are an experienced professional with 5+ years of experience in software development, holding a Bachelor's or Master's degree in Computer Science, IT, or Computer Applications. In this role based in Pune, you will be responsible for analyzing and understanding client/project requirements, developing efficient and secure code, and ensuring timely completion of developmental activities while meeting all security standards. Your responsibilities will include testing, debugging, and reviewing code written by peers and other team members. You will collaborate closely with QA teams and project teams to achieve project goals effectively. It is essential to stay updated with the latest technology...

You will work as a Network Support Level 3 Engineer in the Network Operations team at Rockwell Automation. Reporting to the Lead Network Engineer, you will operate from the Noida, India office. Your responsibilities will include troubleshooting and resolving complex network issues, monitoring network performance, optimizing network performance, assisting with configuration and installation of networking hardware and software, maintaining detailed documentation, participating in on-call support, collaborating with internal teams and vendors, managing escalations, and planning for capacity upgrades. To be successful in this role, you should have a Bachelor's degree in computer science, Informa...

Marlabs Innovations Pvt Ltd is seeking a Senior Software Engineer - SAP Basis with 5-8 years of experience. The ideal candidate should have a Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience. You should be able to work in a virtual environment, effectively prioritize tasks in a high-pressure setting, and demonstrate autonomy and self-motivation in a fast-paced and complex work environment. It is essential to have the ability to meet SLA timelines, stay updated with relevant SOPs, and possess an analytical mind with problem-solving skills. As a Senior Software Engineer - SAP Basis, you will be responsible for providing L2/L3 level suppor...

A career in our Advisory Acceleration Centre is the natural extension of PwC's leading-class global delivery capabilities. We provide premium, cost-effective, high-quality services that support process,