9 Security Associate Jobs

Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Primary -> Technology | Cisco R and S Network Expert - Level 3 Support | 3 - Experienced Primary -> Technology | HPN R and S Expert - Level 3 Support | 3 - Experienced Secondary -> Technology | Nexus Switch Administrator - Level 2 Support | 2 - Knowledgeable Secondary -> Technology | Firepower Firewall Administrator - Level 2 Support | 2 - Knowledgeable Tertiary -> Technology | Palo Alto Firewall Administrator - Level 2 Support | 2 - Knowledgeable Tertiary -> Technology | Checkpoint Firewall Administrator - Level 2 Support | 2 - Knowledgeable Certification : Technology | Administrative Level Certification - F5 Certified Technical Specilist / CCNP Security / CCNP Wirless / RCPE Professional-Level Certification in WAN Optimization / ZIA Prof / ZPA Prof / ACCP / CCNP Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Primary Responsibilities Supervise, instruct and coordinate the activities of Security Associates. Monitor and arrange shift activities according to schedule requirements and team availability. Ensure all personnel are present & have assumed their duties. Continuously monitor & oversee the operations. To be thoroughly familiar with the entire property & cognizant of the areas and functions likely to require attention by the Security Associate. Serve as a principal source of information on rules and procedures governing security and parking operations. Ensure compliance with established rules and regulations. Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management. People Management Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure that the team is trained on all safety provisions. Motivate and develop the team to ensure smooth functioning of the department and promote teamwork. Operational Management Keep the Safety & Security Manager informed of any noteworthy incidents or conditions, disciplinary problems or any information deemed helpful to the performance of the Security Department. Oversee the work of all employees and ensure that areas are being properly patrolled. Frequently check fire and security systems for proper operation. Be able to troubleshoot security system and retrieve necessary information. Operate and monitor control panels, alarms and related security equipment. Identify and report operational problems and hence initiate corrective action and assist with diagnosis and correction of the problems. To inspect the various security posts To frisk any employee for security purpose. ( All male employee to be frisked by male guards and lady employees to be frisked by lady guards only) Patrol the assigned area & check for suspicious occurrences and also ensure that the parking rules and regulations are enforced. To provide work guidance, instruction, or orientation to the Security Associates. To handle guest complaints. Ensure to alert the police, ambulance and/or fire service when necessary. Ensure to abide by the mission statement of Novotel Hyderabad Airport. Handle additional responsibilities as and when delegated by the Management. Profile Knowledge and Experience Secondary / High school education / Graduation Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting will be advantageous Minimum 2 - 3 years of relevant experience in a similar capacity Good reading, writing and oral proficiency in English language No criminal record Competencies Good communication skills Must be able to maintain confidentiality at all times Honest with a high level of integrity Ability to remain calm and react fast to situations Ability to work effectively and contribute in a team Self-motivated and energetic Must be well-presented and professionally groomed at all times

Supervise, instruct and coordinate the activities of Security Associates. Monitor and arrange shift activities according to schedule requirements and team availability. Ensure all personnel are present & have assumed their duties. Continuously monitor & oversee the operations. To be thoroughly familiar with the entire property & cognizant of the areas and functions likely to require attention by the Security Associate. Serve as a principal source of information on rules and procedures governing security and parking operations. Ensure compliance with established rules and regulations. Any matter which may effect the interests of Novotel should be brought to the attention of the Management. Key Responsibilities: People Management Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure that the team is trained on all safety provisions. Motivate and develop the team to ensure smooth functioning of the department and promote teamwork. Financial Management Identify optimal, cost effective use of the resources and educate the team on the same. Operational Management Keep the Security Manager informed of any noteworthy incidents or conditions, disciplinary problems or any information deemed helpful to the performance of the Security Department. Oversee the work of all employees and ensure that areas are being properly patrolled. Frequently check fire and security systems for proper operation. Be able to troubleshoot security system and retrieve necessary information. Operate and monitor control panels, alarms and related security equipment. Identify and report operational problems and hence initiate corrective action and assist with diagnosis and correction of the problems. To inspect the various security posts To frisk any employee for security purpose. ( All male employee to be frisked by male guards and lady employees to be frisked by lady guards only) Patrol the assigned area & check for suspicious occurrences and also ensure that the parking rules and regulations are enforced. To provide work guidance, instruction, or orientation to the Security Associates. To handle guest complaints. Ensure to alert the police, ambulance and/or fire service when necessary. Ensure to abide by the mission statement of Novotel Kochi Infopark .

We are seeking a dedicated and professional Security Officer to join our team in Mumbai, India. As a Security Officer, you will play a crucial role in ensuring the safety and security of our premises, employees, and visitors. This position requires a detail-oriented individual with excellent observation skills and the ability to remain calm under pressure. Patrol and monitor assigned areas to prevent and detect signs of intrusion and ensure the security of doors, windows, and gates Respond promptly to alarms and emergency situations, coordinating with local law enforcement and emergency services when necessary Monitor and control access to the facility, including checking identification and issuing visitor badges Conduct security screenings of personnel, vehicles, and materials entering the premises Operate and monitor surveillance equipment, including CCTV systems Investigate and document security breaches, incidents, and suspicious activities Perform regular safety and security checks to identify potential hazards or vulnerabilities Assist in the development and implementation of security policies and procedures Provide excellent customer service while maintaining a professional and assertive demeanor Collaborate with other departments to ensure a safe and secure environment for all stakeholders Prepare and maintain accurate logs, reports, and records of security-related activities Participate in ongoing security training and stay updated on relevant security protocols and technologies Minimum 3-5 years of experience as Security Associate in Hotel Operations. Certification in CPR and First Aid Strong knowledge of security protocols, procedures, and best practices Excellent observation skills and attention to detail Proficiency in computer applications, including Microsoft Windows and security management systems Outstanding interpersonal and communication skills, with the ability to interact professionally with diverse groups of people Demonstrated ability to remain calm, make sound decisions, and take appropriate action in emergency situations Physical fitness and ability to stand for extended periods and perform security-related duties Strong problem-solving skills and the ability to think critically in high-pressure situations Excellent written communication skills for preparing clear and concise reports Flexibility to work various shifts, including nights, weekends, and holidays Ability to work independently and as part of a collaborative team High level of integrity, reliability, and discretion Proficiency in English; knowledge of local languages is a plus

Perform duties according to the Duty Roster prepared by the Director of Security. The Security Officer may be deployed to any of the following Duty Posts: Security Control Room Duty; Lobby Duty; Loading Bay; Patrolling or Observation Duty; Back of House; VIP Parking; Or at any position where operations in Security field will benefit Ensure that all security systems function smoothly. Initiate immediate corrective action when fault is detected Assist Management, employees and guests in every way that is consistent with the protection and prevention objectives Coordinate with various departments and government agencies on routine matters and during emergency Monitor back of house areas with particular attention to unauthorized entry and exit points Be fully conversant with hotel fire & life safety/emergency procedures Comply with hotel and department policies and procedures at all times Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Relevant Degree or Diploma

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. What will I be doing As the Security Associate, you will be responsible for performing the following tasks to the highest standards: Maintain the order and safety of the hotel. Offer necessary service to guests. Conduct regular safety patrol, acting and reporting appropriately upon discovering any potential hazards. Take good care of communication facilities and skillfully operate all fire control equipment. Report, examine and monitor with professionalism once suspicious personnel or articles are discovered, keeping a record of these incidents as well. Security Officer working at staff entrance should do as follows: Ensure that the external visitor registration form is filled correctly. Be hospitable to visitors and report any suspicions to the Management. Conduct random bag inspections of team members entering and leaving the building, ensuring that the Asset Removal Policy is adhered to. Prevent any flammable or explosive items, corrosives, drugs, hazardous tools, liquor or items labelled identically as the hotel s property from being brought into the hotel. Identically labelled items or items with the same brand as the hotel s property, to be detained and recorded with the name and employee number of the staff involved. Prevent hotel s property from being removed without an authorized and signed Gate-Pass permission form. Write-off the Gate-Pass permission form once lent-out articles are returned. Implement payment for damaged items and provide the invoice for the purchase or refund. Keep the deposited keys in good condition and fulfill the key-lent procedure. Maintain workplace cleanliness. Security Associate working at the hotel lobby should do as follows: Familiarize with all restaurants, locations and their operation times in order to direct guests to the most convenient route to their destinations. Take the initiative to usher guests into available elevators and assist with the selection of levels. (About 10 guests each time). Specially assist elderly, children and the disabled. Be alert of drunkards, the incapacitated and the people who accompany them. People who are excluded from pornography or other illegal activities should be monitored closely. When suspicious people enter the elevator, promptly inform CCTV and relevant departments to pay attention, preventing unauthorized visitors from entering the rooms. Discourage guests from bringing pets into the hotel area. Implement the relevant regulations of the local municipal Public Security Bureau and usher unauthorized visitors to the Front Desk to obtain the consent of the hotel s guest as well as to fill in the Visitor s Registration Form . Advice visitors to remain in guest rooms between 23:00 and 8:00. Make sure all commercial photography carried out in the hotel s premises have clearance from the hotel s Marketing & Communications department, otherwise, direct them to the relevant department. Inform the Duty Manager and Front Desk team members to register with the Housekeeping department if guests belongings are found. Dissuade guests from carrying hotel property to prevent the loss of goods in public areas. Pay special attention to those who come in with empty hands or bags and leave with bags. Pay attention to the corridor of the 2F Banquet ballrooms and remind guests not to leave their children to play along the banisters. Security Associate should do as follows in patrolling: Upon receiving the patrol route and schedule, patrol area, paying attention to personnel, hotel equipment, fire and safety facilities. Report all potential threats or discrepancies. Inspect the key parts of the machine room, distribution room, kitchen, windpipe / water pipe, storages, fire control corridor, escape indicator in the public area and firefighting equipment. Check and ensure that the backend office door is locked after team members have left. Office team members should check whether the door of the office is locked after work but if it is not locked, assist to lock it. If there is any abnormality in the office, the supervisor will report it. Inspect the locker room and team members restrooms, prohibiting noise, gambling, smoking, storage of inflammable, explosive goods and anything that releases strong odors. Effectively manage issues encountered during duty and report to the duty supervisor or Assistant Safety & Security Manager promptly when needed. Be responsible to check fire facilities, fire security and manage the fire alarm. Be familiar with first aid and fire emergency procedures. Carry out other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Required Skills Technology | Cisco R and S Network Expert - Level 3 Support Technology | Cisco ASA Expert - Level 3 Support Technology | Palo Alto Expert - Level 3 Support Technology | Firepower Administrator - Level 2 Support Technology | Pulse VPN Administrator - Level 2 Support Technology | Fortigate Administrator - Level 2 Support Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills: 1. Technology Management: - Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | HPN R and S Design SME - Level 4 Support Technology | Dell Switch Design SME - Level 4 Support Technology | Fortigate Firewall Design SME - Level 4 Support Technology | Cisco WLAN Design SME - Level 4 Support Technology | Aruba WLAN Design SME - Level 4 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Expert Level Certification - F5 Certified Solutions Expert / CCIE Security / CCIE Wireless / ZTCA / ACCX / CCIE Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts.

Required Skills Technology | Cisco R and S Network Expert - Level 3 Support Technology | Cisco ASA Expert - Level 3 Support Technology | Palo Alto Expert - Level 3 Support Technology | Firepower Administrator - Level 2 Support Technology | Pulse VPN Administrator - Level 2 Support Technology | Fortigate Administrator - Level 2 Support Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills: 1. Technology Management: - Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process