13 Security App Jobs

As a System Engineer - L1 at Wipro Limited, you will play a crucial role in providing excellent customer support by utilizing your technical knowledge and exceptional communication skills. Here is a breakdown of your responsibilities and qualifications required for this role: **Role Overview:** - You will be responsible for troubleshooting base operating system issues and staying updated with new technologies. - Handling customer inquiries, complaints, and providing timely solutions. - Routing calls and tickets to appropriate resources for effective support. - Creating Standard Operating Procedures (SOPs) for new issues and resolutions. **Key Responsibilities:** - Demonstrating excellent com...

Role Overview: As a System Engineer - L4 at Wipro Limited, you will play a crucial role in providing exceptional technical support to customers. Your primary responsibilities will include troubleshooting base operating system issues, handling customer inquiries via calls and emails, and identifying and resolving complaints promptly. Your communication skills will be vital in empathizing with customers and providing effective solutions. Additionally, you will have the opportunity to learn new technologies and create standard operating procedures for issue resolution. Key Responsibilities: - Excellent communication skills are essential for managing customer inquiries and complaints effectively...

Role Overview: You will be responsible for providing desktop support and troubleshooting base operating system issues while demonstrating excellent communication skills and the ability to empathize with customers. Additionally, you will handle irate customers with exceptional communication skills and be eager to learn new technologies. Your role will involve troubleshooting various systems such as Windows, Outlook, Teams, Citrix, VDI, VPN, and security applications over remote support. You will also be required to answer incoming calls, respond to customer emails promptly, manage and resolve customer complaints, and escalate issues to supervisors when necessary. Moreover, you will provide pr...

As a System Engineer - L2 at Wipro Limited, your role involves the following key responsibilities: - Excellent communication skills - Ability to empathize, pacify, and handle irate customers with exceptional communication skills - Technical knowledge in troubleshooting base operating system issues and eagerness to learn new technologies - Troubleshooting Windows, Outlook, Teams, Citrix, VDI, VPN, Security App, etc., over remote support - Answering incoming calls and responding to customers" emails in a timely manner - Managing and resolving customer complaints - Identifying and escalating issues to supervisors when needed - Providing product and service information to customers - Researching...

Role Overview: You will be responsible for providing excellent customer service through effective communication and troubleshooting skills. Your role will involve handling irate customers, troubleshooting base operating system issues, and learning new technologies. Additionally, you will be expected to troubleshoot various applications such as Windows, Outlook, Teams, Citrix, VDI, VPN, Security App, etc. remotely. Key Responsibilities: - Answer incoming calls and respond to customer emails promptly - Manage and resolve customer complaints efficiently - Identify and escalate issues to supervisors when necessary - Provide product and service information to customers - Research and offer soluti...

As a Customer Support Specialist at the company, your role involves utilizing your excellent communication skills to empathize, pacify, and handle irate customers effectively. You should possess technical knowledge in troubleshooting base operating system issues and be enthusiastic about learning new technologies. Your key responsibilities will include: - Troubleshooting various technologies such as Windows, Outlook, Teams, Citrix, VDI, VPN, Security App, etc. via remote support. - Answering incoming calls and responding promptly to customer emails. - Managing and resolving customer complaints, escalating issues to supervisors when necessary. - Providing product and service information, rese...

As a Customer Support Specialist in this role, you will be utilizing your excellent communication skills to empathize, pacify, and handle irate customers effectively. Your technical expertise in troubleshooting base operating system issues, such as Windows, Outlook, Teams, Citrix, VDI, VPN, and Security App, will be put to use in providing remote support to customers. Key Responsibilities: - Answer incoming calls and respond to customer emails promptly - Manage and resolve customer complaints, escalating issues to supervisors when necessary - Provide product and service information, research required information, and offer solutions to customers - Research, identify, and resolve customer com...

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

Wipro Limited is a leading technology services and consulting company that focuses on creating innovative solutions to meet clients" complex digital transformation needs. With a global presence of over 230,000 employees and business partners in 65 countries, Wipro is committed to helping customers, colleagues, and communities thrive in an ever-changing world. As a candidate for the position, you should possess excellent communication skills and the ability to empathize, pacify, and handle irate customers effectively. Technical knowledge in troubleshooting base operating system issues and a willingness to learn new technologies are essential for this role. Responsibilities include troubleshoo...

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

About The Role : Do - Excellent communication skills - Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. - Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. - Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support - Answer incoming calls and respond to customer--s emails in timely manner. - Manage and resolve customer complaints. - Identify and escalate issues to supervisors as and when needed. - Provide product and service information to customers. - Research required information using available resources and Offer Solution to customers. - Research, i...

Do - Excellent communication skills - Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. - Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. - Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support - Answer incoming calls and respond to customer--s emails in timely manner. - Manage and resolve customer complaints. - Identify and escalate issues to supervisors as and when needed. - Provide product and service information to customers. - Research required information using available resources and Offer Solution to customers. - Research, identify, and reso...

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...