9 Security App Jobs

Role Overview: You will be responsible for providing excellent customer service through effective communication and troubleshooting skills. Your role will involve handling irate customers, troubleshooting base operating system issues, and learning new technologies. Additionally, you will be expected to troubleshoot various applications such as Windows, Outlook, Teams, Citrix, VDI, VPN, Security App, etc. remotely. Key Responsibilities: - Answer incoming calls and respond to customer emails promptly - Manage and resolve customer complaints efficiently - Identify and escalate issues to supervisors when necessary - Provide product and service information to customers - Research and offer soluti...

As a Customer Support Specialist at the company, your role involves utilizing your excellent communication skills to empathize, pacify, and handle irate customers effectively. You should possess technical knowledge in troubleshooting base operating system issues and be enthusiastic about learning new technologies. Your key responsibilities will include: - Troubleshooting various technologies such as Windows, Outlook, Teams, Citrix, VDI, VPN, Security App, etc. via remote support. - Answering incoming calls and responding promptly to customer emails. - Managing and resolving customer complaints, escalating issues to supervisors when necessary. - Providing product and service information, rese...

As a Customer Support Specialist in this role, you will be utilizing your excellent communication skills to empathize, pacify, and handle irate customers effectively. Your technical expertise in troubleshooting base operating system issues, such as Windows, Outlook, Teams, Citrix, VDI, VPN, and Security App, will be put to use in providing remote support to customers. Key Responsibilities: - Answer incoming calls and respond to customer emails promptly - Manage and resolve customer complaints, escalating issues to supervisors when necessary - Provide product and service information, research required information, and offer solutions to customers - Research, identify, and resolve customer com...

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

Wipro Limited is a leading technology services and consulting company that focuses on creating innovative solutions to meet clients" complex digital transformation needs. With a global presence of over 230,000 employees and business partners in 65 countries, Wipro is committed to helping customers, colleagues, and communities thrive in an ever-changing world. As a candidate for the position, you should possess excellent communication skills and the ability to empathize, pacify, and handle irate customers effectively. Technical knowledge in troubleshooting base operating system issues and a willingness to learn new technologies are essential for this role. Responsibilities include troubleshoo...

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

About The Role : Do - Excellent communication skills - Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. - Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. - Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support - Answer incoming calls and respond to customer--s emails in timely manner. - Manage and resolve customer complaints. - Identify and escalate issues to supervisors as and when needed. - Provide product and service information to customers. - Research required information using available resources and Offer Solution to customers. - Research, i...

Do - Excellent communication skills - Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. - Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. - Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support - Answer incoming calls and respond to customer--s emails in timely manner. - Manage and resolve customer complaints. - Identify and escalate issues to supervisors as and when needed. - Provide product and service information to customers. - Research required information using available resources and Offer Solution to customers. - Research, identify, and reso...

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...