The role of Manager Pre-Sales is an exciting opportunity for someone who is dynamic and driven to join our team and play a crucial role in client engagement. Your main responsibility will be to bridge the gap between business requirements and technical solutions, working closely with sales and delivery teams to design impactful ITSM, ITOM, and ITAM solutions that provide real value to clients, particularly in sectors like BFSI, Manufacturing, and IT/ITeS. You will need to have a strong consultative mindset, practical experience with platforms such as Freshworks or ManageEngine, and a genuine interest in crafting client-centric solutions. We are looking for someone who can partner effectively with sales and delivery teams to understand client needs, develop compelling solution strategies, and deliver engaging product demonstrations that highlight the business value of our offerings. You will also be responsible for mapping business pain points to scalable IT solutions, leading responses to RFPs/RFIs, and presenting proposed solutions to clients with clarity and confidence. In addition, you will be expected to build and maintain reusable assets like presentations, proposal templates, and demo environments, participate in client workshops and meetings, and stay informed about market trends and emerging technologies, including ESG frameworks and sustainability practices. The ideal candidate for this role should have at least 3-5 years of experience in pre-sales, solution consulting, or technical sales, with strong domain expertise in ITSM, ITOM, and ITAM processes and tools. Hands-on experience with Freshworks, ManageEngine, or similar platforms is required, along with a proven track record of success working with clients in various sectors. Excellent communication and storytelling skills are essential, as is the ability to connect business challenges with technical solutions effectively. Being highly self-motivated, organized, and customer-focused, as well as willingness to travel as needed, are also important qualities for this role. Preferred qualifications include a Bachelor's degree in Computer Science, Engineering, or a related field, ITIL v3/v4 Certification, experience in developing business cases and ROI-focused presentations, and exposure to workflow automation and systems integration projects. Joining our team means working with a collaborative and visionary group of individuals, solving real-world problems across different industries, and being part of a fast-growing company where your contributions are valued. This role also offers opportunities for growth into leadership and strategic positions.,
As a Manager Pre-Sales at our company, you will play a crucial role in client engagement by bridging business needs with technical solutions. You will collaborate closely with sales and delivery teams to design impactful ITSM, ITOM, and ITAM solutions for clients in sectors such as BFSI, Manufacturing, and IT/ITeS. If you possess a consultative mindset, experience with platforms like Freshworks or ManageEngine, and a passion for creating client-centric solutions, we are excited to have you on our team. **Responsibilities:** - Partner with sales and delivery teams to understand client requirements and develop compelling solution strategies. - Conduct engaging product demos, PoCs, and technical walkthroughs to showcase business value. - Identify business pain points and align them with scalable ITSM/ITOM/ITAM solutions. - Lead responses to RFPs/RFIs, including crafting solution blueprints and effort estimations. - Present proposed solutions to clients from various industries with clarity and confidence. - Create and maintain reusable assets like presentations, proposal templates, and demo environments. - Engage in client workshops, meetings, and site visits as necessary. - Stay updated on market trends, competitor products, and emerging technologies, including ESG frameworks and sustainability practices. **What We're Looking For:** - 3-5 years of experience in pre-sales, solution consulting, or technical sales. - Strong domain expertise in ITSM, ITOM, and ITAM processes and tools. - Hands-on experience with Freshworks, ManageEngine, or similar platforms. - Proven track record of working with clients in BFSI, Manufacturing, IT/ITeS, and other sectors. - Excellent communication and storytelling skills to simplify complex solutions. - Ability to connect business challenges with technical possibilities. - Self-motivated, well-organized, and customer-focused. - Willingness to travel as needed. - Interest or awareness in ESG and sustainability frameworks is a plus. **Preferred Qualifications:** - Bachelor's degree in Computer Science, Engineering, or a related field. - ITIL v3/v4 Certification. - Experience in developing business cases and ROI-focused solution presentations. - Exposure to workflow automation and systems integration projects. If you join our team, you will have the opportunity to work with a collaborative and visionary team, solve real-world problems across various industries, and be part of a fast-growing company where your input is valued. Additionally, you will have the chance to grow into leadership and strategic roles within the organization. As a Manager Pre-Sales at our company, you will play a crucial role in client engagement by bridging business needs with technical solutions. You will collaborate closely with sales and delivery teams to design impactful ITSM, ITOM, and ITAM solutions for clients in sectors such as BFSI, Manufacturing, and IT/ITeS. If you possess a consultative mindset, experience with platforms like Freshworks or ManageEngine, and a passion for creating client-centric solutions, we are excited to have you on our team. **Responsibilities:** - Partner with sales and delivery teams to understand client requirements and develop compelling solution strategies. - Conduct engaging product demos, PoCs, and technical walkthroughs to showcase business value. - Identify business pain points and align them with scalable ITSM/ITOM/ITAM solutions. - Lead responses to RFPs/RFIs, including crafting solution blueprints and effort estimations. - Present proposed solutions to clients from various industries with clarity and confidence. - Create and maintain reusable assets like presentations, proposal templates, and demo environments. - Engage in client workshops, meetings, and site visits as necessary. - Stay updated on market trends, competitor products, and emerging technologies, including ESG frameworks and sustainability practices. **What We're Looking For:** - 3-5 years of experience in pre-sales, solution consulting, or technical sales. - Strong domain expertise in ITSM, ITOM, and ITAM processes and tools. - Hands-on experience with Freshworks, ManageEngine, or similar platforms. - Proven track record of working with clients in BFSI, Manufacturing, IT/ITeS, and other sectors. - Excellent communication and storytelling skills to simplify complex solutions. - Ability to connect business challenges with technical possibilities. - Self-motivated, well-organized, and customer-focused. - Willingness to travel as needed. - Interest or awareness in ESG and sustainability frameworks is a plus. **Preferred Qualifications:** - Bachelor's degree in Computer Science, Engineering, or a related field. - ITIL v3/v4 Certification. - Experience in developing business cases and ROI-focused solution presentations. - Exposure to workflow automation and systems integration projects. If you join our team, you will have the opportunity to work with a collaborative and visionary team, solve real-worl