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6.0 - 11.0 years
10 - 14 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Project Manager1 Functional Understanding of ITSM, CSM, ITOM, SecOps, GRC, Integrations for ServiceNow Exceptional Ability to Create Roadmaps for Customer Journey In Depth Understanding of Scrum Ceremonies and Software Development Methodology Exceptional Customer Handling and Coordination Capabilities Exceptional Ability to Coordinate Requirement Gathering , Development, Testing, UAT and Go Live Prepare Decks for Estimates. SOWs and Proposal Decks Exceptional Client Coordination and Project Management Skills
Posted 1 month ago
2.0 - 5.0 years
12 - 16 Lacs
Bengaluru
Remote
Key Responsibilities: - Design, develop, and implement solutions on the ServiceNow platform. - Customize ServiceNow applications and facilitate the rollout of new applications and modules. - Work on workflows, business rules, UI policies, client scripts, and automated tasks. - Maintain and support existing ServiceNow applications and integrations. - Develop custom applications/modules using JavaScript, Glide, HTML/CSS. - Collaborate with stakeholders and cross-functional teams to gather requirements and provide technical solutions. - Ensure best practices are followed for ServiceNow coding and implementation. Must-Have Skills : - Strong knowledge of ServiceNow platform and development tools. - Experience with core modules: Incident, Problem, Change, Request, CMDB. - Hands-on experience with scripting (JavaScript, Glide API). - Experience with ServiceNow Studio, Flow Designer, and IntegrationHub. - Familiarity with REST/SOAP API integrations. - Understanding of ITIL processes. Preferred Qualifications : - ServiceNow Certified System Administrator (CSA). - ITIL v3/v4 Foundation Certification. - Experience with ITSM, ITOM, SeCOps and other modules. - Experience with Agile/Scrum methodologies. Soft Skills : - Excellent communication and collaboration skills. - Ability to work independently and in a team. - Strong problem-solving and analytical skills.
Posted 1 month ago
4.0 - 9.0 years
12 - 14 Lacs
Gurugram
Work from Office
SecOps architecture As a SecOps engineer, you will solve problems in a fast-paced, collaborative, and iterative delivery environment. You should be an engineer with software delivery experience, and a collaborative style who is able to work with developers and others to understand requirements and implement software delivery solutions that meet architectural guidelines.
Posted 1 month ago
7.0 - 12.0 years
25 - 35 Lacs
Bengaluru
Work from Office
7+ years of experience in the ServiceNow Application Development Configure and customize ServiceNow applications and modules using scripting (JavaScript), workflow, and other development techniques. Proven experience in configuring and customizing the ServiceNow platform and Expertise on 4-5 applications ranging from FSM & CSM, ITAM, Now App Engine, Secops etc. Ability to provide technical leadership and support to Process Consultants. Responsible for leading technical implementations, providing technical design lead and mentoring junior members of the team. Hands on Skills and/or experience in Web Technologies (e.g., Javascript, SOAP/REST web services, XML & JSON, Angular.js, Seismic) Product line (CIS) accreditation preferred Certified or pursuing. Understanding of Software Development Lifecycle experience in Agile projects Open and friendly personality, with ability to be customer facing. Be self-managing and capable of working alone or as part of a team. BE / BTech in Computer Science or related disciple Strong knowledge of JavaScript, scripting, and web development. Familiarity with ITSM processes and ITIL framework. ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist - CSM, SPM, ITAM, ITBM and others
Posted 1 month ago
5.0 - 10.0 years
10 - 20 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Job Title: ServiceNow Developers and Architects (Multiple Modules | 100+ Positions) Company: APN Consulting with 15+ clients including Wipro, Infosys, TCS, Tech M, etc. Location: PAN India (Remote / Hybrid / Onsite options available) Experience: 5 to 18 Years Employment Type: Full Time/Contract Job Description We are hiring 100+ experienced ServiceNow Developers and Architects to join our rapidly growing ServiceNow practice. If you have hands-on expertise in any of the ServiceNow modules listed below and are passionate about innovation and enterprise service management we want to hear from you! Key Modules & Skills Were Hiring For: ITSM with Integration Development Experience (REST/SOAP APIs, IntegrationHub, MID Servers) CSM (Customer Service Management) ITOM (Event Management, Discovery, Service Mapping) CMDB (Configuration Management Database) HRSD (HR Service Delivery) ITAM HAM/SAM (Hardware & Software Asset Management) SecOps (Security Operations) GRC (Governance, Risk, and Compliance) Key Responsibilities (varies per module): Develop and configure ServiceNow applications/modules based on client needs Design and implement integrations between ServiceNow and external systems Customize ServiceNow forms, workflows, and client/server scripts Perform regular platform upgrades, patches, and performance optimization Support UAT and go-live processes Preferred Qualifications: 5-18 years of relevant experience in ServiceNow development ServiceNow Certified System Administrator (mandatory for most roles) Module-specific certifications are highly preferred (e.g., ITSM, CSM, HRSD, etc.) Strong problem-solving and communication skills Experience working in Agile environments is a plus What We Offer: Opportunities to work with global clients on large-scale ServiceNow projects Flexible work locations (Remote/Hybrid/Onsite) Rapid career growth and certification support Dynamic and inclusive team environment Kindly share your updated resume on- kshitij@apnconsultinginc.com or WhatsApp on +91 9218082981 (Not for calling)
Posted 1 month ago
7.0 - 12.0 years
12 - 22 Lacs
Bengaluru
Hybrid
Qualifications: Work Location:- Bangalore Experience:- 7 to 10 years Role Responsibilities: • The ServiceNow Assistant Manager is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond • Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements • Development of ITSM &; other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. • Always follow best development practices during implementation. • Support other developers in their work to integrate existing systems with Service Now • Support business process owners in configuring the platform • Strong expertise in Design, Development and Integration of ServiceNow in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM, Reporting/Analytics, Custom application. • Should be proficient to provide functional and Technical insight • Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be an added advantage • Exposure to ITIL Framework, IT Management Tools • Strong verbal communication skills and ability to Establish a rapport with clients and colleagues • Strong organizational and analytical skills • Exceptional Interpersonal Skills & Ability to work Independently and with a team Ability to flexible to stretch and learn new Technologies/process whenever necessary Requirement: • Candidate should have the ability to perform in a dynamically changing environment • Should have prior working experience in ServiceNow tool • Very strong and established track record of managing complex ITSM tool deployment involving multiple stakeholders and team members • Ability to work under pressure and handle crunched timelines • Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work • Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high performance teams and interface with all levels of the organization. Must-Have Certifications • Certified System Administrator (Desired) • ITIL Certifications (desired) • Other Service-Now Certifications (Preferred) • Scrum master (Preferred)
Posted 1 month ago
5.0 - 10.0 years
5 - 10 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job Summary 5 plus years of ServiceNow platform development experience 2 plus years of Experience in the SecOps, Knowledge on other module is plus (ITSM, CSM, ITBM, Custom Applications, Employee Service Center Portal and UI Builder) 2 plus years of experience with at least 1 scripting language such as JavaScript or AngularJS 1 plus years of experience working within an Agile development framework. Hands-on experience developing applications in ServiceNow Service portal framework. Hands-on experience with AngularJS, Service Portal widgets and pages Advanced level experience with ServiceNow primary toolset: Service portal Business rules Client scripts Script includes Script actions/events Import sets Export sets Asynchronous transformation
Posted 1 month ago
5.0 - 10.0 years
10 - 20 Lacs
Bengaluru
Work from Office
5 plus years of ServiceNow platform development experience 2 plus years of Experience in the SecOps, Knowledge on other module is plus (ITSM, CSM, ITBM, Custom Applications, Employee Service Center Portal and UI Builder) 2 plus years of experience with at least 1 scripting language such as JavaScript or AngularJS 1 plus years of experience working within an Agile development framework. Hands-on experience developing applications in ServiceNow Service portal framework. Hands-on experience with AngularJS, Service Portal widgets and pages Advanced level experience with ServiceNow primary toolset: Service portal Business rules Client scripts Script includes Script actions/events Import sets Export sets Asynchronous transformation Scripted REST Role & responsibilities If any candidate interested, share the CV ( madhumithak@sightspectrum.in) Preferred candidate profile
Posted 1 month ago
3.0 - 8.0 years
1 - 5 Lacs
Pune
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : ServiceNow Good to have skills : ServiceNow IT Service ManagementMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time educationJob Summary :The Senior Manager - ServiceNow Developer will be responsible for leading the development, implementation, and management of ServiceNow solutions. This position involves overseeing complex projects, driving strategic initiatives, and managing a team of developers to ensure high-quality solutions that align with business goals. Roles & Responsibilities:Leadership and Strategy:oLead the development and implementation of ServiceNow solutions aligned with organizational objectives.oCollaborate with stakeholders to gather and prioritize business requirements, converting them into actionable ServiceNow solutions.oCreate and drive the roadmap for ServiceNow capabilities, focusing on continuous improvement and innovation.Development and Customization:oDesign, develop, and implement ServiceNow applications, modules, and workflows.oCustomize ServiceNow to meet business requirements using scripting, configuration, and integrations.oEnsure scalability, reliability, and security of the ServiceNow solutions.Team Management:oLead and mentor a team of ServiceNow developers, promoting a collaborative and innovative work environment.oOversee project timelines, resource allocation, and deliverables for successful project execution.oProvide technical guidance and best practices to the team.Process Optimization:oIdentify and implement process improvements and automation using ServiceNow features.oIntegrate ServiceNow with other enterprise systems to streamline workflows.oMaintain thorough documentation of configurations, customizations, and workflows.Governance and Compliance:oEnsure compliance with organizational policies and industry standards.oImplement governance practices for ServiceNow development and use. Professional & Technical Skills: Bachelors degree in computer science, IT, or related field; advanced degree preferred.9+ years of experience in ServiceNow development and administration, including at least 3+ years in a leadership role.Expertise in ServiceNow modules like ITSM, ITOM, HRSD, or SecOps.Proficiency in JavaScript, Glide API, AngularJS, and other scripting languages used in ServiceNow.Experience with ServiceNow integrations using REST/SOAP APIs, MID servers, and third-party tools.ServiceNow certifications (Certified System Administrator, Certified Application Developer) are highly desirable.Strong knowledge of ITIL/ITSM frameworks and Agile methodologies. Additional Information:15 years of full-time education required.Strong leadership, problem-solving, and communication skills.Ability to manage multiple projects and priorities in a fast-paced environment. Qualification 15 years full time education
Posted 1 month ago
7.0 - 12.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Information and Event Management (SIEM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will lead the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Work with asset owners to ensure the timely and efficient collection of computer security events and logs for the purpose of detecting and responding to information security incidents. Roles & Responsibilities:- Lead the implementation and delivery of Security Services projects- Leverage global delivery capability for successful project execution- Ensure adherence to project timelines and quality standards Professional & Technical Skills- Proficiency in any Security Information and Event Management (SIEM)- Experience with Security Risk Assessment, Google SecOps- Strong understanding of security principles and practices- Experience in implementing security solutions- Knowledge of threat detection and incident response- Ability to analyze and interpret security data- Engage with multiple teams and contribute on key decisions- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Provide solutions to problems for their immediate team and across multiple teams- Verify custom reports, manage log source groups, and validate log sources with client- Maintain a close partnership with SIEM on feature requests, upgrade planning, and product roadmap alignment- Focus on content creation regarding advanced threat analysis (rules, variables, trending, watch lists, etc.) of incoming data and for self-monitoring of the solution itself.- Perform supporting tasks such as system hardening, high availability configurations, and developing backup strategies.- Identify and implement Automation opportunities in project- Troubleshoot issues with log sources or systems with vendor, and report system defects as needed- Coordinate & lead the technical discussions with Client/vendors.- Identify root cause of security incidents.- Implement SOC best practices to deliver business outcomes Professional & Technical Skills: -Experience in Information Security, Risk Management, Infrastructure Security and Compliance- Experience on SOC Operation-Experience in working UBA and Advanced Threat Detection- Any Security device Installations, Configuration, and troubleshooting (e.g., firewall, IDS, etc.)- Hands on experience in any SIEM tool- Mid-level expertise in UNIX, Linux, and Windows- Experience working in a diversified, virtual environment.-Scripting experience in any language- Experience in data manipulation and regular expressions- Experience with Database installation & configuration- Certifications such as CISSP, ITIL, CISA, CISM, GIAC-GCIA, AWS/Azure/Cloud based Certifications- Advanced Certification from any SIEM vendor on products such as ArcSight, QRadar, McAfee Nitro, RSA SA, SPLUNK, Google SecOps etc. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Security Information and Event Management (SIEM)- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education
Posted 1 month ago
5.0 - 10.0 years
15 - 30 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Design, develop, and implement solutions within specific ServiceNow modules (ITSM, ITOM, HRSD, CSM, GRC, SecOps, SPM). Configure workflows, develop integrations, create custom apps. Collaborate with stakeholders to optimize module performance. Required Candidate profile Experienced ServiceNow Developer/Consultant with deep functional and technical expertise in specific ServiceNow modules. Proven track record in module implementation, configuration, scripting etc
Posted 1 month ago
5.0 - 8.0 years
25 - 30 Lacs
Noida, Gurugram, Mumbai (All Areas)
Work from Office
We are looking for Devops Engineer position for Noida/Gurgaon/Mumbai location (Hybrid). Responsibilities: - Automation of deployment pipelines. - Support for Engineering and QA environments. - Setup of monitoring and observability. Requirements: - Tools: Jenkins, GitLab, Docker, Terraform, Ansible. - Linux scripting and system management. - Experience in DevOps/SRE roles. - Experience in large-scale migrations preferred.
Posted 1 month ago
5.0 - 8.0 years
25 - 30 Lacs
Noida, Gurugram, Mumbai (All Areas)
Work from Office
Role & responsibilities We are looking for Devops Engineer position with MNC company for Noida/Gurgaon/Mumbai location (Hybrid). Preferred candidate profile Focus: Tooling and infrastructure support. Responsibilities: - Automation of deployment pipelines. - Support for Engineering and QA environments. - Setup of monitoring and observability. Requirements: - Tools: Jenkins, GitLab, Docker, Terraform, Ansible. - Linux scripting and system management. - Experience in DevOps/SRE roles. - Experience in large-scale migrations preferred.
Posted 1 month ago
8.0 - 9.0 years
9 - 10 Lacs
Hyderabad, Pune, Chennai
Work from Office
Role: ServiceNow Senior Developer Shift Timing: 3 PM IST to 12 AM IST, Monday to Friday Overview Hexaware is seeking a highly skilled ServiceNow Developer to assist in the implementation of Vulnerability Response,
Posted 1 month ago
9.0 - 12.0 years
1 - 3 Lacs
Hyderabad, Pune, Chennai
Hybrid
Looking for candidates who are having 6 + experience n equal relevant experience and candidates who are immediate joiners and serving their notice.
Posted 1 month ago
3.0 - 8.0 years
14 - 24 Lacs
Pune, Bengaluru
Hybrid
The ServiceNow GDN Associate Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements Development of ITSM & other modules GRC, SECOPS, HRSD, CSM, ITBM in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now Support business process owners in configuring the platform Administer the system Creating technical design document and writing Unit test cases Role & responsibilities Experience & Background B-Tech/BCA/MCA 2-4 years of IT industry experience. Minimum 1 year of implementation/customization experience on ServiceNow ITIL/ServiceNow certifications will be an added advantage. Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Experience on Service portal shall be an advantage. Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL Good Communication Skills NOTE : ONLY IMMEDIATE TO 25DAYS ARE ELIGIBLE If you are interested, share your below details & updated resume to akshay.jk@twsol.com Total Experience: Relevant Experience: CTC: ECTC: Notice Period: Current Location: Preferred Location: Thanks & Regard AKSHAY KUMAR JAKKULA Executive-Talent Acquisition akshay.jk@twsol.com Teamware Solutions
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
ServiceNow Developer – Asset Management What you will do As a ServiceNow Administrator - Asset Management, you will be responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on IT Operations Management (ITOM) and IT Asset Management (ITAM) modules, including Cloud Discovery, Optimization, and Governance. Your primary responsibilities will include request fulfillment, incident response, platform maintenance, and general system administration. Additionally, you will assist with junior developer tasks such as creating workflows, troubleshooting technical issues, and performing application configurations. You will work closely with internal stakeholders to ensure the platform operates smoothly and that IT asset data is properly managed, governed, and optimized. Roles & Responsibilities: Provide daily administrative support for ServiceNow ITOM and ITAM modules, focusing on Cloud Discovery, Optimization, and Governance Fulfill service requests related to IT asset management, platform configuration, and user access, ensuring timely and accurate delivery Respond to incidents and resolve platform issues related to ITOM and ITAM, minimizing downtime and service disruption Perform regular platform maintenance tasks, including patching, upgrades, and health checks to ensure optimal performance Assist with the configuration and management of workflows, asset tracking, and governance processes within the ITAM and ITOM modules Conduct customizations such as form creation, field configuration, and notification setup to meet evolving business needs Support the discovery and optimization of cloud resources, ensuring that IT assets are efficiently tracked and managed Collaborate with senior developers or platform owners to troubleshoot and resolve more complex technical issues Manage role-based access control (RBAC) for ITOM and ITAM modules, ensuring that security and compliance standards are maintained Assist in monitoring IT asset lifecycle management, ensuring assets are properly recorded, utilized, and decommissioned Provide end-user support for IT asset-related inquiries and troubleshooting, guiding users in asset management processes Participate in platform-related projects, assisting with testing and implementation of new features or upgrades for IT asset management Create and maintain detailed documentation for system changes, updates, administrative processes, and asset management procedures for future reference and knowledge sharing Stay informed about new ServiceNow features and best practices related to ITOM and ITAM, applying updates to improve platform performance, asset governance, and user satisfaction Basic Qualifications: Master’s degree and 1 to 3 years of Computer Science, IT or related field experience OR Bachelor’s degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Must-Have Skills: ServiceNow ITOM & ITAM Module Configuration: Experience configuring and supporting ITOM and ITAM modules, including CMDB (Configuration Management Database), Discovery, and Asset Management to track assets and configuration items (CIs). Basic CMDB Management: Knowledge of configuring and maintaining the CMDB, ensuring accurate data collection, relationships between CIs, and supporting the configuration management process. Automation & Workflow Configuration: Proficiency in using Flow Designer or Workflow Editor to automate processes such as asset lifecycle management and discovery scheduling, streamlining IT operations. User Experience & Interface Enhancements: Ability to improve user interfaces for ITOM/ITAM modules, focusing on simplifying asset management and configuration management tasks for end users. Preferred Qualifications: Scripting Fundamentals: Knowledge of JavaScript and Glide API to support minor customizations, client scripts, and business rules within ITOM and ITAM modules. Report & Dashboard Creation: Ability to create custom reports and dashboards that track key ITAM and ITOM metrics such as asset lifecycle status, CI health, and service availability. Configuration Management Process Knowledge: Understanding of best practices for configuration management and asset tracking to support and improve the accuracy and efficiency of IT operations. Cross-Module Support: Willingness to support and integrate other ServiceNow capabilities (e.g., ITSM, SecOps) with ITOM and ITAM for enhanced IT service and operations efficiency. Professional Certifications: ServiceNow Certified System Administrator (Preferred) ServiceNow Certified Application Developer (Preferred) ServiceNow Certified Implementation Specialist (CIS) micro-certifications in ITOM or ITAM (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Work Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required. Potential Shifts (subject to change based on business requirements):Second Shift:2:00pm – 10:00pm IST; Third Shift:10:00 pm – 7:00 am IST. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Equal opportunity statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com
Posted 2 months ago
3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Lets do this. Lets change the world. In this vital role you will be responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on IT Operations Management (ITOM) and IT Asset Management (ITAM) modules, including Cloud Discovery, Optimization, and Governance. Your primary responsibilities will include request fulfillment, incident response, platform maintenance, and general system administration. Additionally, you will assist with junior developer tasks such as creating workflows, troubleshooting technical issues, and performing application configurations. You will work closely with internal stakeholders to ensure the platform operates smoothly and that IT asset data is properly managed, governed, and optimized. Roles & Responsibilities: Provide daily administrative support for ServiceNow ITOM and ITAM modules, focusing on Cloud Discovery, Optimization, and Governance Fulfill service requests related to IT asset management, platform configuration, and user access, ensuring timely and accurate delivery Respond to incidents and resolve platform issues related to ITOM and ITAM, minimizing downtime and service disruption Perform regular platform maintenance tasks, including patching, upgrades, and health checks to ensure optimal performance Assist with the configuration and management of workflows, asset tracking, and governance processes within the ITAM and ITOM modules Conduct customizations such as form creation, field configuration, and notification setup to meet evolving business needs Support the discovery and optimization of cloud resources, ensuring that IT assets are efficiently supervised and managed Collaborate with senior developers or platform owners to troubleshoot and resolve more sophisticated technical issues Manage role-based access control (RBAC) for ITOM and ITAM modules, ensuring that security and compliance standards are maintained Assist in supervising IT asset lifecycle management, ensuring assets are properly recorded, applied, and decommissioned Provide end-user support for IT asset-related inquiries and troubleshooting, guiding users in asset management processes Participate in platform-related projects, assisting with testing and implementation of new features or upgrades for IT asset management Create and maintain detailed documentation for system changes, updates, administrative processes, and asset management procedures for future reference and knowledge sharing Stay informed about new ServiceNow features and best practices related to ITOM and ITAM, applying updates to improve platform performance, asset governance, and user satisfaction Basic Qualifications: Masters degree and 1 to 3 years of Computer Science, IT or related field experience OR Bachelors degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Must-Have Skills: ServiceNow ITOM & ITAM Module Configuration: Experience configuring and supporting ITOM and ITAM modules, including CMDB (Configuration Management Database), Discovery, and Asset Management to track assets and configuration items (CIs). Basic CMDB Management: Knowledge of configuring and maintaining the CMDB, ensuring accurate data collection, relationships between CIs, and supporting the configuration management process. Automation & Workflow Configuration: Proficiency in using Flow Designer or Workflow Editor to automate processes such as asset lifecycle management and discovery scheduling, streamlining IT operations. User Experience & Interface Enhancements: Ability to improve user interfaces for ITOM/ITAM modules, focusing on simplifying asset management and configuration management tasks for end users. Professional Certifications: ServiceNow Certified System Administrator (Preferred) ServiceNow Certified Application Developer (Preferred) ServiceNow Certified Implementation Specialist (CIS) micro-certifications in ITOM or ITAM (preferred) Preferred Qualifications: Good-to-Have Skills: Scripting Fundamentals: Knowledge of JavaScript and Glide API to support minor customizations, client scripts, and business rules within ITOM and ITAM modules. Report & Dashboard Creation: Ability to create custom reports and dashboards that supervise key ITAM and ITOM metrics such as asset lifecycle status, CI health, and service availability. Configuration Management Process Knowledge: Understanding of best practices for configuration management and asset tracking to support and improve the accuracy and efficiency of IT operations. Cross-Module Support: Willingness to support and integrate other ServiceNow capabilities (e.g., ITSM, SecOps) with ITOM and ITAM for enhanced IT service and operations efficiency. Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills
Posted 2 months ago
4.0 - 7.0 years
11 - 16 Lacs
Hyderabad
Work from Office
Overview An Agile Scrum Master is responsible for helping to remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. The role works in an Agile delivery team with other members to develop and enable technical solutions that satisfy the needs of a variety of PepsiCos business processes. The role must be able to deliver work product required by Agile development methodologies for software development delivery as defined by the Delivery Lead which includes helping the assigned agile delivery team meet its goals and coordinate activities with other teams. The ESM team follows an Agile project methodology and requires an individual who has good multi-tasking and organizational skills. The successful candidate must also Lead, coach, and manage more junior solution testers. Review, evaluate and provide test input during business requirements and design specifications gathering sessions. Responsibilities Guides the team in the use of SAFe Agile/Scrum practices to ensure value and customer satisfaction - Leads the team on self-organizing to fulfill the Agile/Scrum framework Ensures Agile/Scrum concepts and principles are adhered to, must be able to be a voice of reason and authority, make the tough calls Assesses the Scrum Maturity of the team/organization and coaches the team to higher levels of maturity at a pace that is sustainable and comfortable for the team/organization Responsible for removing impediments to team progress Facilitates discussion to identify alternatives or different approaches, enable decision-making, and / or resolve conflict. Embraces new tools and techniques to manage oneself and a team. Enables an environment of trust where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem-solving. Facilitates delivery without coercion, assigning, or dictating the work. Assists with internal and external communication. Enables disclosure and transparency to the business about development and grows business trust Supports and educates the Agile teams Product Owner, especially with respect to grooming and maintaining the product backlog Provides support to the team using a servant leadership style whenever possible and leading by example Working on concurrent projects Working with a large number of stakeholders Qualifications Minimum 10 years of total work experience Excellent facilitation, situational awareness, and conflict-resolution skills Knowledge of burndown techniques, retrospective formats, bug bashing, Kanban, etc Experience working with Agile-oriented User Stories, ATDD, TDD, continuous integration, and continuous and automated testing. Previous experience as a team lead Excellent communication and mentoring skills Knowledge of ServiceNow a plusDeep knowledge of ITSM, ITOM, DevOps, and SecOps. Good understanding of ITIL processes. Good understanding of agile and hybrid Project Management methodologies. Knowledge of ServiceNow instance design and administration
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
Project Role : Quality Engineering Architect (Test Arch Project Role Description : Design and develop complex quality engineering strategies. Architect quality approaches and improvements across multiple groups/teams. Define testing scope for complex projects. Participate in product design reviews to ensure system testability and overall quality. Experience in one or more testing tools/frameworks and expertise with developing effective automation solutions. Must have skills : ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a ServiceNow Developer, you will design and develop integration connectors on Servicenow Secops module . Your role will involve designing , developing and testing API based integrations with 3rd party security tools. You should have experience in one or more development frameworks. Roles & Responsibilities:Hands on development experience with ServiceNowServiceNow web services and REST APIsExpert in JavaScriptWork on OOTB plugin as well as built custom integrationsHands on Flow designer/Orchestration Good to have ServiceNow SecOps, DLP knowledgeGood to have MID server application knowledge (python)Should provide consultation to team/stockholder what can be done or what cannot be done on ServiceNow best practicesMinimum 3 to 5 years of ServiceNow experienceCertified System Administrator – desirableCertified Application Developer – desirable Provide technical guidance and mentorship to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Governance, Risk, and Compliance (GRC), API based integration development. Knowledge of software development methodologies and processes. Familiarity with regulatory requirements and industry standards. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow development domain. This position is based at our Pune/Bangalore/Chennai office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 2 months ago
2.0 - 5.0 years
4 - 7 Lacs
Hyderabad
Work from Office
The ServiceNow SecOps role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow SecOps domain.
Posted 2 months ago
7.0 - 12.0 years
19 - 34 Lacs
Bengaluru
Work from Office
Role & responsibilities Delivering high quality ServiceNow implementations based on business process requirements. Effective delivery of quality solutions using Computacenter's methodologies and ensuring adherence to coding and design standards, and generating technical documentation Increasing application operating efficiency and adapting to new requirements, as necessary Keep up to date with current and future market developments, technologies, product, and strategies. Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer. Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements and standards. Successful handover of technology to internal or customer support function well support you to Attain and retain ServiceNow Certifications and partner accreditations. Preferred candidate profile 4-7 years of experience in the ServiceNow Application Development Configure and customize ServiceNow applications and modules using scripting (JavaScript), workflow, and other development techniques. Proven experience in configuring and customizing the ServiceNow platform and Expertise on 4-5 applications ranging from FSM & CSM, ITAM, Now App Engine, Secops etc. Ability to provide technical leadership and support to Process Consultants. Responsible for leading technical implementations, providing technical design lead and mentoring junior members of the team. Hands on Skills and/or experience in Web Technologies (e.g., Javascript, SOAP/REST web services, XML & JSON, Angular.js, Seismic) Product line (CIS) accreditation preferred Certified or pursuing. Understanding of Software Development Lifecycle experience in Agile projects Open and friendly personality, with ability to be customer facing. Be self-managing and capable of working alone or as part of a team. BE / BTech in Computer Science or related disciple Strong knowledge of JavaScript, scripting, and web development. Familiarity with ITSM processes and ITIL framework. ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist - CSM, SPM, ITAM, ITBM and others
Posted 2 months ago
5.0 - 7.0 years
10 - 15 Lacs
Pune, Bengaluru, Greater Noida
Hybrid
Role & responsibilities 1. Hands-on experience working in AWS Cloud environments. 2. Experience in implementing best practices for AWS workload security and operational efficiency. 3. Proven experience in deploying greenfield AWS Cloud environments, including AWS account management, configuring transit gateways, and setting up user access policies/rules. Experience in on-prem to AWS Cloud migrations. 4. Experience working in AWS SecOps, DevOps, and FinOps domains. Ability to self-learn and independently execute tasks once requirements are clear. Preferably AWS Certified. 5. CI/CD Integration: Ability to integrate cloud infrastructure and automation processes with CI/CD pipelines to streamline deployment and configuration management. 6. Security & Compliance: Skilled in implementing cloud security best practices, including IAM policies, key management, and ensuring compliance with industry standards like HIPAA, GDPR, or SOC 2. 7. Strong experience in writing, managing, and deploying Infrastructure as Code using Terraform. 8. Strong skills in Kubernetes administration, including managing clusters, deploying containerized applications, monitoring, scaling, and securing workloads in a production environment. Candidate who are interested request to apply on the below link. https://www.jobs.global.fujitsu.com/job/AWS-DevOps-Engineer-Technical-Services-Engineer-1749/1749-en_US/
Posted 2 months ago
5.0 - 10.0 years
0 - 3 Lacs
Noida, Pune, Bengaluru
Hybrid
Please upload your resume to process your profile. --> https://www.jobs.global.fujitsu.com/job/ServiceNow-ITSM-Technical-Consultant-1550/1550-en_US/ Job Role: Technical Consultant Shift: 2pm to 11pm Work Mode: Hybrid Relevant Exp: 5 to 15 yrs Job Description: This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization. Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: •Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives. •Work closely with a team of architects, SMEs, process consultants in end to end implementations •Configure and build integrations with SAP, Workday, etc. •Configure and develop enhancements on the ServiceNow platform to meet business needs for modules - ITSM •Define business problems/opportunities with constraints, goals, budgets and timelines. •Communicate technical problems and solutions to both technical and non-technical audiences. •Ability to convey complex technical concepts in understandable business terms. Consults with business analyst/project manager to develop appropriate technical solutions. •Document and gain acceptance / approvals of selected final solutions. •Execute technical solutions in capacity as a Sr. consultant. •Contribute to the development of Fujitsu IP solutions in ServiceNow. •Coach and advise other Developers. Skill Requirements: •Bachelor's degree with at least 5 years of ServiceNow design and development experience Development experience on the ServiceNow platform including customization of applications such as ITSM and custom apps. •Experience developing ServiceNow solutions and technical design documents from business requirements. •Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)•Experience developing, implementing, and maintaining large-scale applications and systems. •At least two full lifecycle ServiceNow implementations in the role of a lead consultant. •Must have strong requirements gathering experience. •Programming expertise in Java, JavaScript or other functional programming languages •Demonstrated understanding of ITIL practices •Excellent written and oral communication skills. Skills and Certifications •ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM •ITIL v3 certification •Excellent analytical and problem-solving skills •Excellent verbal and written communication skills •Strong presentation development and Customer Presentation skills •Successful teamwork experience & demonstrated leadership abilities
Posted 2 months ago
5.0 - 7.0 years
0 - 3 Lacs
Noida, Pune, Bengaluru
Hybrid
Role & responsibilities Job Role: Technical Consultant. Shift: US Shift Work Mode: Hybrid Relevant Experience: 5+ Job Description : This opportunity will suit a motivated ServiceNow Developer with a demonstrated record of offering ServiceNow related design and development support, successfully delivering on a wide range of ServiceNow related technical engagements. The successful candidate(s) will be responsible for, but not limited to, the following duties: Develop, design, and optimize security operation solutions within ServiceNow, including but not limited to, Security Incident Response and Vulnerability Response. Assist in the configuration and development of ServiceNow SecOps applications and modules. Provide technical expertise in identifying, evaluating, and implementing effective solutions, procedures, and systems that meet business requirements. Coordinate with internal stakeholders to understand their security operations needs and translate them into functional and technical requirements. Create and maintain system design documentation, process, and procedure documentation, and training materials. Perform system and integration testing with sample live data. Facilitate user acceptance testing to ensure the solutions meet requirements and operate correctly. Provide ongoing support and maintenance of the SecOps solutions VRM Solutions. Collaborate with other IT, Security, and business units to ensure comprehensive, high-quality, and timely delivery of projects. Continuously stay updated with the latest industry best practices and apply this knowledge to improve our SecOps environment. Skills Requirements: Bachelors degree in computer science, Information Systems, or related field. 5 years of experience working with ServiceNow platform with a focus on SecOps module. Experience in the development and implementation of security incident response and vulnerability response within ServiceNow. Proficiency with JavaScript, HTML, CSS, and one or more scripting languages. Knowledge of REST and SOAP web services. Strong understanding of security and privacy concepts. Proven problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions. Excellent communication skills, both verbal and written. Preferred: ServiceNow Certified Implementation Specialist Security Operations Certified Information Systems Security Professional (CISSP)Certified Information Security Manager (CISM)ITIL Certification Any other relevant industry certifications related to security or ServiceNow development. Link to Apply https://www.jobs.global.fujitsu.com/job/ServiceNow-SecOps-Technical-Consultant-1024/1024-en_US/
Posted 2 months ago
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