80 Secops Jobs - Page 3

Department Overview The Unified Communications team has a mission to become the leader in creating a highly scalable software platform and communication applications for first responders and industrial workgroups. Our customers rely on these solutions to run their critical business operations in the public safety, manufacturing, and infrastructure sectors. The products include client apps on Android, iOS, and Windows. Our software can be deployed On-Prem, in private data centers, or in a public cloud infrastructure. You will be part of a team that is responsible for the security of these mission critical systems that are used every day by public safety and government agencies across multiple countries. In this role, you will also be working in a world-class team that uses state of the art technologies and techniques. Your efforts will help to shape engineering culture and standards across our software product organization. Job Description Unified Communications group is seeking a strong Sr Security Engineer to help us develop, deploy and manage cybersecurity components that protect our SaaS Infrastructure running in Datacenter,Azure and AWS. Posting is open to remote work but preference will be given to candidates close to Allen,Texas Responsibilities : Responsible for defining and implementing the deployment and monitoring standards for the Cloud and Data Center deployments; Member of the team responsible for identifying potential information and network or internet security vulnerabilities and deploying security components such as Web Application Firewall, Antivirus, Cloud Workload Protection and SOAR tools. Maintaining security components mentioned above across the number of datacenter and cloud environments. Maintenance and review of platform operational security configuration, including WAF rules, IDS/IPS settings, NSG settings, and security controls over the entirety of the infrastructure. Stay abreast of technology evolution and conducts analysis, investigates and recommends security technologies including managed security services, firewalls, encryption, intrusion detection, VPN and solutions for incorporation into product/services Develop tools for automated self verification of security functions. Implement automated tools to support automated Inventory, identification of configuration changes, security alerting, CVE Tracking, and associated dashboards. Support compliance assessments to various industry best practices and standards such as FedRAMP, CJIS, NIST, OWASP, GDPR, ISO, SOC 2, etc. Collaborate on SIEM Detection rules. Collaborate with the Threat Management team during critical incidents to aid in remediation. Oversee the companys security, backup, and redundancy strategies; Basic Requirements Bachelor's degree in computer science, engineering or similar is preferred. Citizen of the United States (US) and residing on US soil. 3+ years of experience in the following: software development & deployment in virtualized environments, security engineering, data engineering, SIEM platforms,SecOps, and Linux system administration experience. Good interpersonal skills and ability to collaborate with a variety of work partners. Experience building and deploying On premise and cloud applications and tools. Solid experience in installing, configuring and troubleshooting UNIX/Linux based environments; Strong familiarity with cloud technologies primarily Azure and AWS. Strong scripting experience with Shell Scripts, Powershell and Python. Strong familiarity with the functions of WAF and IDS/IPS components. Hands-on experience with using Splunk and Elasticsearch Familiarity with Red Hat Openshift is preferred Must be familiar with cloud security best practices. Experience with Azure and AWS Security controls. Must be familiar with tools used to secure docker/podman deployments such as Sentinalone Familiarity with CIS benchmarks including the Docker/podman, Linux benchmarks would be a plus. Excellent knowledge of networking technologies, particularly with OSI network layers and TCP/IP; CISM, CISSP or other Security Certifications preferred Skills required SIEM Tools, Linux, Cloud Platform, Script(Shell or Python), Splunk, Docker/podman Location - Bangalore(3 days working from office)

*Bachelors degree in computer science, Information Technology, Information Security, or related field (or equivalent experience) *Knowledge on Splunk, Firewall, and any Security tools along with CloudFlare WAF *Knowledge on Cloud Security * Experience working in a technical support or helpdesk role is preferred * Familiarity with enterprise security tools such as SIEM, IDS/IPS, EDR, web application firewall, identity and access management solutions, etc. * Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.) * Proficiency in at least one scripting language (e.g., Python, PowerShell) is a plus * Certifications such as CompTIA Security+, CISSP, CCSP or GIAC are advantageous but not required * Ability to prioritize and manage multiple tasks simultaneously * Strong problem-solving skills and a methodical approach to troubleshooting * Adaptability and willingness to learn new technologies and processes * Commitment to providing exceptional customer service and support

Bachelors degree in computer science, Information Technology, Information Security, or related field (or equivalent experience) Knowledge on Splunk, Firewall, and any Security tools along with CloudFlare WAF Knowledge on Cloud Security Experience working in a technical support or helpdesk role is preferred Familiarity with enterprise security tools such as SIEM, IDS/IPS, EDR, web application firewall, identity and access management solutions, etc. Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.) Proficiency in at least one scripting language (e.g., Python, PowerShell) is a plus Certifications such as CompTIA Security+, CISSP, CCSP or GIAC are advantageous but not required Ability to prioritize and manage multiple tasks simultaneously Strong problem-solving skills and a methodical approach to troubleshooting Adaptability and willingness to learn new technologies and processes Commitment to providing exceptional customer service and support.

Role & responsibilities 8yrs relevant experience on ServiceNow Core Development and Integrations. Worked on atleast 2 Products of ServiceNow (CSM HRSD ITSM ITBM ITOM ITAM SecOps Good hands-on with JavaScript, Angular JS, HTML/CSS Mandatory to have CSA (Certified ServiceNow Admin), Good to have CIS CAD Responsibilities for ServiceNow Developer ServiceNow Developer with experience on HRSD, CSM, ITSM, SPM, GRC SecOps, ITOM, ITAM. Configure Enhance the ServiceNow Platform to meet the Identified Business requirements and Functional needs. Utilize ServiceNow PluginsAutomation tools to build Innovative Solutions. Develop integrations leveraging point-to-point interfaces, Web Services file based transfers, etc. Support ServiceNow Platforms through Monitoring, Troubleshooting, Root-cause analysis and Implementing Bug-Fixes. Provide configuration options to meet specific Requirements, identifying respective Pros and Cons for each option. Participate in user story grooming session, elaboration and design sessions Preferred candidate profile Perks and benefits

*Bachelors degree in computer science, Information Technology, Information Security, or related field (or equivalent experience) *Knowledge on Splunk, Firewall, and any Security tools along with CloudFlare WAF *Knowledge on Cloud Security * Experience working in a technical support or helpdesk role is preferred * Familiarity with enterprise security tools such as SIEM, IDS/IPS, EDR, web application firewall, identity and access management solutions, etc. * Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.) * Proficiency in at least one scripting language (e.g., Python, PowerShell) is a plus * Certifications such as CompTIA Security+, CISSP, CCSP or GIAC are advantageous but not required * Ability to prioritize and manage multiple tasks simultaneously * Strong problem-solving skills and a methodical approach to troubleshooting * Adaptability and willingness to learn new technologies and processes * Commitment to providing exceptional customer service and support

Hi, Wishes from GSN!!! Pleasure connecting with you We been into Corporate Search Services for Identifying & Bringing in Stellar Talented Professionals for our reputed IT / Non-IT clients in India. We have been successfully providing results to various potential needs of our clients for the last 20 years. We have been mandated by one of our prestigious MNC client to identify SNOW professionals. Kindly find below the required details. ******** Looking for SHORT JOINERs ******** Position : Permanent Mandatory Skill : ServiceNow Exp Range : 4 to 10 years Job Role : Senior Developer / Tech Lead Location Bangalore/Hyderabad/ Mumbai Work Mode : WFO - All 5 Days Job Description: Formal training or certification on ServiceNow platform concepts and proficient applied experience Demonstrated expertise in at least two ServiceNow Modules Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular). Has experience working on system integrations between ServiceNow and other applications using REST API. Strong analysis, problem-solving, and decision-making skills Can debug issues and find new ways of proactive monitoring to ensure platform stability. Ability to mentor junior developers, fostering a collaborative and innovative team environment. Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team. ******** Looking for SHORT JOINERs ******** Kindly apply ONLINE for an IMMEDIATE response. Thanks & Regards Shobana GSN CONSULTING Mob : 8939 666 294 Email : Shobana@gsnhr.net Web : www.gsnhr.net Google review : https://g.co/kgs/UAsF9W

*Bachelors degree in computer science, Information Technology, Information Security, or related field (or equivalent experience) *Knowledge on Splunk, Firewall, and any Security tools along with CloudFlare WAF *Knowledge on Cloud Security * Experience working in a technical support or helpdesk role is preferred * Familiarity with enterprise security tools such as SIEM, IDS/IPS, EDR, web application firewall, identity and access management solutions, etc. * Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.) * Proficiency in at least one scripting language (e.g., Python, PowerShell) is a plus * Certifications such as CompTIA Security+, CISSP, CCSP or GIAC are advantageous but not required * Ability to prioritize and manage multiple tasks simultaneously * Strong problem-solving skills and a methodical approach to troubleshooting * Adaptability and willingness to learn new technologies and processes * Commitment to providing exceptional customer service and support

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : Servicenow CMDB Developer Qualification : BE / B.tech Relevant Experience : 15-20 Years Must Have Skills : ServiceNow Developer, ITSM, Integration, Scripting, Flow Designer, Service Catalog Good to Have Skills : ServiceNow CAD or CSA certified Roles and Responsibilities : Minimum 5 years in ServiceNow Development Must have hands-on experience on ServiceNow Integration Good experience on ServiceNow CMDB, SecOps, AIOPS, Change Management, Event Management, Now Assist, Catalog Management Should know ServiceNow Core concepts, client and server-side concepts ServiceNow CAD or CSA certified. Excellent communication Skills Must have Knowledge in ServiceNow ITIL module. Must know ServiceNow platform fundamentals like instance cloning, upgrade, transactions, plugins etc. Fine to work during US overlapping hours, (12PM IST to 10PM IST) Incident, Problem, Change, and Knowledge Management: Demonstrated expertise in handling incidents, problem, change, and knowledge management processes within the ServiceNow framework. Service Level Agreements (SLA): In-depth understanding of SLA concepts, types, and the ability to configure them effectively. Import Sets and Transform Map Scripts: Proficiency in utilizing import sets and transform map scripts for efficient data import and transformation. Client Scripts, UI Policy, UI Actions, and Data Policy: Well-versed in the implementation of client scripts, UI policies, UI actions, and data policies to enhance user interface functionality. Server-side Scripts: Experience with server-side scripts such as business rules and script include optimizing system performance and functionality. Service Catalogs, Workflows, and Flow Designer: Proven ability to design and implement service catalogs, workflows, and utilize the flow designer for process automation. Creation of reports and Dashboards. Rest and Soap Integration: Extensive knowledge of Rest and Soap integrations to connect ServiceNow with external systems seamlessly. Location : Hyderabad/Chennai/Pune CTC Range : As per market standards Notice period : Immediate - 90 days Shift Timing : General Shift Mode of Interview : Virtual Mode of Work : Work from office Bhuvaneshwari Senior Analyst Black and White outsourcing Pvt Ltd Bangalore, Karnataka,INDIA. bhuvaneshwari@blackwhite.in | www.blackwhite.in

*Responding to support cases from customers regarding security tool-related issues *Providing timely and effective troubleshooting assistance to resolve customer problems *Documenting support cases and solutions for future reference and knowledge sharing *Communicating with customers in a professional and courteous manner, keeping them updated on the status of their cases *Collaborating with cross-functional teams, including senior engineeers and product managers, to escalate and resolve complex issues *Contributing to the development of knowledge base articles and other support resources *Participating in training sessions and workshops to enhance technical skills and product knowledge *Someone with Flexible to work 24/7 Security Platform Operations and willing to work in shifts. *Knowledge on Splunk, Firewall, and any Security tools along with CloudFlare WAF *Knowledge on Cloud Security *Experience working in a technical support or helpdesk role is preferred *Familiarity with enterprise security tools such as SIEM, IDS/IPS, EDR, web application firewall, identity and access management solutions, etc. *Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.) *Proficiency in at least one scripting language (e.g., Python, PowerShell) is a plus

*Bachelors degree in computer science, Information Technology, Information Security, or related field (or equivalent experience) *Knowledge on Splunk, Firewall, and any Security tools along with CloudFlare WAF *Knowledge on Cloud Security * Experience working in a technical support or helpdesk role is preferred * Familiarity with enterprise security tools such as SIEM, IDS/IPS, EDR, web application firewall, identity and access management solutions, etc. * Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.) * Proficiency in at least one scripting language (e.g., Python, PowerShell) is a plus * Certifications such as CompTIA Security+, CISSP, CCSP or GIAC are advantageous but not required * Ability to prioritize and manage multiple tasks simultaneously * Strong problem-solving skills and a methodical approach to troubleshooting * Adaptability and willingness to learn new technologies and processes * Commitment to providing exceptional customer service and support

*Bachelors degree in computer science, Information Technology, Information Security, or related field (or equivalent experience) *Knowledge on Splunk, Firewall, and any Security tools along with CloudFlare WAF *Knowledge on Cloud Security * Experience working in a technical support or helpdesk role is preferred * Familiarity with enterprise security tools such as SIEM, IDS/IPS, EDR, web application firewall, identity and access management solutions, etc. * Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.) * Proficiency in at least one scripting language (e.g., Python, PowerShell) is a plus * Certifications such as CompTIA Security+, CISSP, CCSP or GIAC are advantageous but not required * Ability to prioritize and manage multiple tasks simultaneously * Strong problem-solving skills and a methodical approach to troubleshooting * Adaptability and willingness to learn new technologies and processes * Commitment to providing exceptional customer service and support

Role & responsibilities Solution Architect or Lead Developer level experience of having led multiple complex GRC technology implementations and having a commercial view of the use of technology solving clients business problems. Knowledge of ServiceNow platform Administration, Development and Customization is a must have Having managed multiple client deliveries, offering technical SME inputs on implementations including eGRC, Integrated Risk, Policy and Compliance, Internal Audit, Business Continuity Management and Third Party Risk Management Hands-on knowledge of additional ServiceNow platform components such as CMDB, ITAM, SecOps and APIs will be a preference. Proven experience in controls transformation programmes with GRC functional and technical knowledge, having experience of leading project deliveries and assurance services, including customisations through integrations with the use of APIs where possible Knowledge and understanding of the key risks and controls around the Business Processes and IT within the enterprise landscape including and not limited to SAP, Oracle, Workday or others Exhibits an understanding and the market view of multiple GRC use-cases such as Integrated Risk, ESG, SOX, SEC Reporting, ITSM, CMDB or similar. Demonstrates experience of leading the delivery teams and key client stakeholders while offering best solutions to clients complex business problems Building and maintaining trusted and commercially valued relationships both with clients and internally within the firm Preferred candidate profile Experience of working with Financial Services and non-Financial Services clients across multiple industry sectors e.g., Insurance, Retail, Oil & Gas, Pharmaceuticals, Banking, or others Proven knowledge of regulatory compliance standards across Indian Companies Act, IFRS, Internal Financial Controls and similar Proven abilities to deliver risk management and controls management activities including controls design effectiveness, operational effectiveness and self-assessment tests of controls and reporting using technology Basic understanding of financial accounting principles Perks and benefits

*Bachelors degree in computer science, Information Technology, Information Security, or related field (or equivalent experience) *Knowledge on Splunk, Firewall, and any Security tools along with CloudFlare WAF *Knowledge on Cloud Security * Experience working in a technical support or helpdesk role is preferred * Familiarity with enterprise security tools such as SIEM, IDS/IPS, EDR, web application firewall, identity and access management solutions, etc. * Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.) * Proficiency in at least one scripting language (e.g., Python, PowerShell) is a plus * Certifications such as CompTIA Security+, CISSP, CCSP or GIAC are advantageous but not required * Ability to prioritize and manage multiple tasks simultaneously * Strong problem-solving skills and a methodical approach to troubleshooting * Adaptability and willingness to learn new technologies and processes * Commitment to providing exceptional customer service and support

Job Description: Overall 6+ years of experience with at least 3+ years of experience in AWS. Dev SecOps - Implementing uniform processes across the organization, supporting the adoption of continuous integration & continuous delivery (CI/CD), security scanning and automating the building, packaging, testing, and deployment of applications. Understanding the current landscape, identifying gaps, and assisting in closing these gaps Infrastructure - AWS Solution design of requirements working with domain architects, infrastructure teams, and developers. Capacity and utilization management of current infrastructure; compliance management Releases - Ensuring all software development life cycle (SDLC) and Release processes are followed and take proactive actions as and when necessary Team working Working collaboratively, as part of the scrum development team(s) Contribute towards a culture of learning and continuous improvement within your team and beyond. Share skills and knowledge in a wide range of topics relating to DevOps and software delivery Design and implement automated security controls and testing tools to detect and prevent security vulnerabilities in our applications and infrastructure Collaborate with development and operations teams to integrate security into the software development lifecycle Requirements Desired Skills and Experience: Experience with Docker containerization and clustering (Kubernetes, Docker, Helm, AWS experience). Relevant experience in Microservices/API Development and deployment Deep technical skills in at least one core language environment (e.g., Java, Python, Go, etc) Experience in automation tools such as TeamCity/Jenkins, GitHub Actions, GitLab, Helm Experience with dev tooling & tools such as Artifactory, Confluence, Jira Experience with application development and multi-platform architectures Strong understanding of security principles and technologies, such as encryption, authentication, and network security

Job Description : As part of the ASC team, you will play an important role in transforming ideas into solutions. ASC Software Developers work in a team and perform various software lifecycle tasks, gathering requirements, developing, and delivering real world solutions desired by Clients. Join ASC highly respected team of IT consultants and jumpstart your career with ample opportunities for professional and personal growth. Responsibilities: 6+ years of ServiceNow developer/solution architect experience. ServiceNow implementation certifications: Sys Admin, ITSM. Intermediate or advanced knowledge of ITIL and Agile framework, JavaScript, HTML/HTML5 a plus. Understands and can apply object-oriented software principles. Ability to work efficiently and productively independently and as part of a team. Willing to travel 10% of the time. Assist with design, support, & implementation of ServiceNow ITSM Professional and future functionality of ServiceNow as needed. Work with Service Managers and/or project teams on planning and testing of new functionality or improvement of existing ITSM modules Assist ServiceNow Administrators with upgrade planning, testing, and implementation between development and production instances. Designs and develops solutions for Service Catalog Items, general features, and enhancements using 3rd party applications and APIs. Perform audits to ensure compliance requirements are met & remediation actions are taken as needed. Work with ServiceNow vendors on projects and ongoing support What you bring: Good experience of Service Portal and widget creation 7+ years of experience with ServiceNow required. 7+ years of experience in the IT Industry required. Experience of custom applications development Meticulous approach to work with excellent attention to detail. Excellent interpersonal and communication skills when working with Clients. Good problem-solving, analytical, and technical skills. Effective time management skills to meet deadlines. The ability to work under pressure and multi-tasking. A flexible attitude to working patterns is helpful to meet Client needs and deadlines. Knowledge of ITIL v3 methodologies, processes, and implementation for ServiceNow ITSM Professional Knowledge of Service-now custom Application Design & Development. Hands-on design, development, testing, and deployment experience Experience on additional modules GRC, SecOps, HRSD, CSM, ITBM, TSM Portal (at least 3-4 module experience). Additional Requirements Knowledge of Flow Designer, Integration Hub Worked on Discovery, Service Mapping, Event Management Worked on CSM, HRSD, GRC, ITBM Experience in working on Angular, React, CSS, Design and modification of ServiceNow Service Portal. ServiceNow certifications required. Role & responsibilities

*Bachelors degree in computer science, Information Technology, Information Security, or related field (or equivalent experience) *Knowledge on Splunk, Firewall, and any Security tools along with CloudFlare WAF *Knowledge on Cloud Security * Experience working in a technical support or helpdesk role is preferred * Familiarity with enterprise security tools such as SIEM, IDS/IPS, EDR, web application firewall, identity and access management solutions, etc. * Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.) * Proficiency in at least one scripting language (e.g., Python, PowerShell) is a plus * Certifications such as CompTIA Security+, CISSP, CCSP or GIAC are advantageous but not required * Ability to prioritize and manage multiple tasks simultaneously * Strong problem-solving skills and a methodical approach to troubleshooting * Adaptability and willingness to learn new technologies and processes * Commitment to providing exceptional customer service and support

Role & responsibilities Job Description: Client Engagement and Consultation: Lead client engagements to assess current security and compliance processes. Conduct workshops to gather business, functional, and technical requirements. Translate client needs effective ServiceNow solutions. Solution Design and Implementation: Design and implement ServiceNow SecOps and GRC solutions, ensuring alignment with best practices. Design custom integrations to meet specific client requirements. Design and implement modules such as Vulnerability Response, Security Incident Response, Risk Management, and Compliance Management Project Management and Delivery: Lead ServiceNow implementations, ensuring projects are delivered on time and within scope. Collaborate with cross-functional teams, including business analysts, developers, and project managers. Provide mentorship to junior consultants and oversee development activities. Testing and Quality Assurance: Develop and execute test plans to ensure solutions meet client expectations. Identify and resolve issues during the testing phase. Ensure solutions adhere to quality standards and best practices. Training and Support: Conduct training sessions for end-users and administrators. Provide ongoing support and maintenance post-implementation. Assist clients in adopting new features and functionalities. Preferred candidate profile ITIL/ITSM Functional Process Consulting or Process Management Lead ITIL Intermediate or Expert certified Proven experience in implementing ServiceNow SecOps and GRC modules. Strong understanding of security operations, risk management, and compliance frameworks. Proven experience gathering and analyzing business requirements Ability to create detailed process flows, functional specifications, and test cases. Strong skills in creating and presenting technical documentation. Comfortable with and effective using MS Office applications including Visio Close attention to detail and accuracy Deadline driven and results oriented Flexible attitude and ability to interact with a diverse business user community and changing environment; comfortable with and excited about being part of the driving force behind change management Essential Requirements: BE/B. Tech (minimum), MBA (IT/Operations) is preferred 5+years of experience in ServiceNow consulting with strong focus on SecOps & GRC modules ServiceNow certifications (e.g., Certified Implementation Specialist in SecOps & GRC) are highly desirable. Proven expertise in designing and implementing SecOps & GRC modules Experience in requirements gathering, workflow optimization and translating business needs into technical configurations Proven experience in Agile/Scrum methodologies and tools (e.g., Jira, Confluence). Strong oral and written communication skills with the ability to communicate technical information in non-technical language Excellent English communication skills, both written and verbal, including business writing skills Excellent problem-solving, communication, and interpersonal skills. Experience of performance data analysis of ITIL® processes Ability to work with all levels of client and internal resources Supervisory skills and the ability to leverage support from other parts of the organization

Role & responsibilities Job Description: Client Engagement and Consultation: Lead client engagements to assess current security and compliance processes. Conduct workshops to gather business, functional, and technical requirements. Translate client needs effective ServiceNow solutions. Solution Design and Implementation: Design and implement ServiceNow SecOps and GRC solutions, ensuring alignment with best practices. Design custom integrations to meet specific client requirements. Design and implement modules such as Vulnerability Response, Security Incident Response, Risk Management, and Compliance Management Project Management and Delivery: Lead ServiceNow implementations, ensuring projects are delivered on time and within scope. Collaborate with cross-functional teams, including business analysts, developers, and project managers. Provide mentorship to junior consultants and oversee development activities. Testing and Quality Assurance: Develop and execute test plans to ensure solutions meet client expectations. Identify and resolve issues during the testing phase. Ensure solutions adhere to quality standards and best practices. Training and Support: Conduct training sessions for end-users and administrators. Provide ongoing support and maintenance post-implementation. Assist clients in adopting new features and functionalities. Preferred candidate profile ITIL/ITSM Functional Process Consulting or Process Management Lead ITIL Intermediate or Expert certified Proven experience in implementing ServiceNow SecOps and GRC modules. Strong understanding of security operations, risk management, and compliance frameworks. Proven experience gathering and analyzing business requirements Ability to create detailed process flows, functional specifications, and test cases. Strong skills in creating and presenting technical documentation. Comfortable with and effective using MS Office applications including Visio Close attention to detail and accuracy Deadline driven and results oriented Flexible attitude and ability to interact with a diverse business user community and changing environment; comfortable with and excited about being part of the driving force behind change management Essential Requirements: BE/B. Tech (minimum), MBA (IT/Operations) is preferred 5+years of experience in ServiceNow consulting with strong focus on SecOps & GRC modules ServiceNow certifications (e.g., Certified Implementation Specialist in SecOps & GRC) are highly desirable. Proven expertise in designing and implementing SecOps & GRC modules Experience in requirements gathering, workflow optimization and translating business needs into technical configurations Proven experience in Agile/Scrum methodologies and tools (e.g., Jira, Confluence). Strong oral and written communication skills with the ability to communicate technical information in non-technical language Excellent English communication skills, both written and verbal, including business writing skills Excellent problem-solving, communication, and interpersonal skills. Experience of performance data analysis of ITIL® processes Ability to work with all levels of client and internal resources Supervisory skills and the ability to leverage support from other parts of the organization

Minimum of 4 years of experience as a ServiceNow Administrator, with at least 2 year in an L2 support role. ServiceNow Certified System Administrator (CSA) certification is required; ServiceNow Certified Implementation Specialist certification is preferred. Deep understanding of ServiceNow functionality, including ITSM, ITOM, ITBM, and other modules. Proficiency in ServiceNow scripting languages such as JavaScript, GlideScript, and Jelly. Experience with ServiceNow integrations, including REST APIs, MID Servers, and Web Services. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Manage and maintain the Configuration Management Database (CMDB), ensuring data accuracy and completeness. Configure and manage IT Operations Management (ITOM) processes, including MID Server configurations and Discovery. Implement and support Virtual Agent functionalities to enhance user interactions. Oversee configuration management activities to ensure system integrity and compliance. Administer and configure the ServiceNow platform in line with business requirements and best practices. Perform platform upgrades, patches, and enhancements in collaboration with IT teams. Create and manage user accounts, roles, and groups to ensure proper access controls and permissions. Configure and maintain ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Catalog. Develop and maintain ServiceNow workflows, business rules, UI policies, and other customizations as needed. Monitor system performance, troubleshoot issues, and optimize platform performance. Collaborate with stakeholders to gather requirements and implement new features and functionality. Provide technical support and assistance to end-users, including troubleshooting and issue resolution. Create and maintain documentation, including system architecture diagrams, configuration guides, and knowledge base articles. Stay current with ServiceNow releases, updates, and best practices, and recommend improvements to existing processes and procedures. Experience working in an Agile development environment, Value Stream Management (VSM) and Security Operations (SecOps) is a plus

About the Role: As a ServiceNow Platform Architect, you will be at the forefront of designing, developing, and maintaining the system architecture within BTs ServiceNow environment. This includes seamless integrations with other systems. You will provide visionary technical leadership, ensuring the platform aligns with the business strategy. You will lead the development of architectural and technical standards and best practices. Key Responsibilities: Design and architect ServiceNow solutions that align with business requirements and industry best practices. Lead the development and implementation of ServiceNow modules, including ITSM, CSM, ITOM, HRSD, and other applications. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Provide technical direction and mentoring for design and implementation leads, and document best practices and procedures. Create and maintain detailed views of the existing architecture. Ensure platform alignment with the business strategy and provide consultative technical leadership to the platform team. Develop architectural controls and impact analysis for new requirements. Identify reuse opportunities and develop the integration strategy between the Now Platform and other enterprise systems. Contribute to and oversee the governance processes. Qualifications: Significant experience working in Service Management and Service Assurance, ideally in a multi-business unit ServiceNow implementation. Advanced technical knowledge of the ServiceNow Platform and a solid understanding of business strategy and governance practices. Experience with enterprise architecture, security, database design schemas, and data modelling. Strong collaboration skills and the ability to establish deep and productive relationships with stakeholders and squad members. Preferred Skills: Experience with agile engineering, DevOps, and cloud-native principles. Proven expertise in designing and implementing software solutions that are simple, intuitive, and easy to use. Ability to lead a team and provide authoritative technical recommendations to commercial decisions on new and emerging areas. ServiceNow Implementation certifications, CTA/CMA are preferred. Keywords: ServiceNow Platform, ITSM, CSM, ITOM, HRSD, SecOps, GRC, Architectural Standards, Enterprise Architecture, Security, Data Modelling, Agile Engineering, DevOps

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Minimum 15 years of full time education Demand Management(DM) application in ServiceNow is used to centralize requests across the enterprise and streamline the investment process for new products, services, repairs, and enhancements. It helps capture , assess, and manage demands from the business. Roles & Responsibilities: Working with the project to deliver a supportable initial implementation. Represent the voice of IT Operations during the initial implementation of ServiceNow SecOps & Risk InsighT Module, which is delivered by a project team, utilizing an external implementation partner. Working with and in this project team early on to understand and influence the configuration of the solution and challenging the project to ensure that non-functional requirements relating to supportability are considered. Driving a clear support model, in which the role of IT Operations, Project Delivery and the IT as a customer are clearly understood. Contributing to the sprints to help the project deliver successfully. Transitioning into a knowledgeable E2E support engineer in the Operations team, once the project completes, the external implementation partner leaves, and the internal Operations team (you) takes over to run and further enhance the product-Post initial implementation:E2E Support Engineer as the solution is run and enhanced in Operations mode.Role expectedServiceNow ITBM Demand Management(DM) Application Lead will be the single point of contact for any issues in DM and the only SOM role in DM Natural space. Lead is responsible to ensure the availability, fix issues, process automation, stories, enhancement and respond to queries on the application. And leads the technical team (developers, testers) and assists them with technical solutions and process guidance.E2E Operations: Own and coordinate support tickets, incident, and problem resolutions as a second/third line support engineer. Restoration of service may be internal and may involve reaching out to other support teams in Shell IT and SaaS vendors. Ensure the end-to-end SaaS landscape (i.e., SaaS, Interfaces, Reporting, authentication, etc.) remains available, reliable, secure, and compliant. Collaborate with other IT support teams and SaaS/Cloud suppliers, and understand their OLAs, SLAs and ways of working, and how this impacts the successful delivery of our product to the IT Service Management function. Ensure availability, reliability, consistency of data throughout all integrated applications in the SaaS landscape (input-output) Ensure regulatory and compliance controls are executed in landscape operations and collect evidence centrally and pro-actively plan execution of controls on yearly basis. Manage relationships with third party teams and vendors. Continuously increasing the effectiveness and efficiency of Support Services. Changes / Configuration Request Management; Execute standard Requests.-Change Management; Assess/Implement configurations and enhancements. Business processes:Configure application for IT processes. Work as one team with IT process support teams and other Tier2 technical teams to ensure seamless delivery and solutions according to specifications. Release Management:Ensure impact analysis is done on the integrating applications and technologies for periodic technical and/or content releases of the SaaS solution. Ensure proper communications are sent and trainings delivered through the business support teams.-Supportability:ensure changes, configurations and project deliverables/solutions are successfully delivered into the SaaS landscape.Mandatory & Technical Skills: Minimum of 24 months' experience with configuring and/or administering/supporting ServiceNow. Understand fundamentals of iterative development and continuous delivery. Understand fundamentals of software development processes and procedures. Understand incremental delivery and use metrics to track progress against the intended timeline.-Prior experience working in agile/scrum delivery teams.-Demonstrated strong understanding of data architecture, data modelling and data reporting. Experience in working with and managing third party vendors, including SaaS vendors.- Self-starter and able to handle concurrent tasks with appropriate priority. Very good knowledge of ITIL all process management aspects Strong stakeholder, interpersonal relationship, and negotiation skills to work with multiple stakeholders across organizational and business boundaries at all levels. Ability to challenge and debate issues of importance to the organization. 4-7 years software engineering and/or systems support Solid ServiceNow SecOps (all modules) Risk InsighT (all modules) GRC knowledge will be added advantage for Risk InsighT. Cyber Defence knowledge will be added advantage for SecOps. Qualification Minimum 15 years of full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow ITSM Software Asset Management (SAM) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 yrs of Mandatory eduaction Summary :As a ServiceNow ITSM Software Asset Management (SAM) Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ServiceNow ITSM Software Asset Management (SAM) and collaborating with cross-functional teams to deliver impactful data-driven solutions. Roles & Responsibilities: Design, build, and configure applications to meet business process and application requirements using ServiceNow ITSM Software Asset Management (SAM). At least 2 to 6 years of experience in software development, with a focus on ServiceNow SecOps Module Responsible for creating and maintaining integrations between the ServiceNow platform and third-party applications such as SailPoint, CyberArk, Vulnerability Response (VR) scanner, and Security Incident related external application Exposure to Vulnerability Response and Security Incident Response modules Specializes in designing and implementing solutions within the ServiceNow platform, particularly for SecOps (Security Operations) and CMDB. Robust hands-on experience in implementing-integration and leveraging is key 2+ years in implementing SecOps module is must Knowledge of web user interface unit testing, profiling, and code tuning Exposure to ITSM and ITOM modules is must Experience in JavaScript, Angular and workspace Professional & Technical Skills: Must To Have Skills:Experience in ServiceNow ITSM Software Asset Management (SAM). Must To Have Skills:Strong understanding of application development using ServiceNow ITSM Software Asset Management (SAM). Good To Have Skills:Experience in other ServiceNow modules. Good To Have Skills:Experience in ITIL processes. Good To Have Skills:Experience in JavaScript, HTML, and CSS. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow ITSM Software Asset Management (SAM). The ideal candidate will possess a strong educational background in computer science or a related field. This position is based at our Mumbai office. Qualification 15 yrs of Mandatory eduaction

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : Security Operation Automation Minimum 2 year(s) of experience is required Educational Qualification : 15 yrs of mandatory education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using ServiceNow IT Operations Management. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities: At least 2 years of experience in software development, with a focus on ServiceNow SecOps Module Responsible for creating and maintaining integrations between the ServiceNow platform and third-party applications such as SailPoint, CyberArk, Vulnerability Response (VR) scanner, and Security Incident related external application Exposure to Vulnerability Response and Security Incident Response modules Specializes in designing and implementing solutions within the ServiceNow platform, particularly for SecOps (Security Operations) and CMDB. Robust hands-on experience in implementing-integration and leveraging is key 1+ years in implementing SecOps module is must Knowledge of web user interface unit testing, profiling, and code tuning Exposure to ITSM and ITOM modules is must Professional & Technical Skills: Must To Have Skills:Experience in ServiceNow IT Operations Management. Good To Have Skills:Experience in Security Operation Automation. Strong understanding of application development processes and methodologies. Experience in developing and maintaining technical documentation. Experience in providing technical support and troubleshooting for applications developed. Additional Information: The candidate should have a minimum of 2 years of experience in ServiceNow IT Operations Management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Mumbai office. Qualification 15 yrs of mandatory education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow ITSM Software Asset Management (SAM) Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 yrs of education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using ServiceNow ITSM Software Asset Management (SAM). Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities: Design, build, and configure applications to meet business process and application requirements using ServiceNow ITSM Software Asset Management (SAM). At least 2 to 3 years of experience in software development, with a focus on ServiceNow SecOps Module Responsible for creating and maintaining integrations between the ServiceNow platform and third-party applications such as SailPoint, CyberArk, Vulnerability Response (VR) scanner, and Security Incident related external application Exposure to Vulnerability Response and Security Incident Response modules Specializes in designing and implementing solutions within the ServiceNow platform, particularly for SecOps (Security Operations) and CMDB. Robust hands-on experience in implementing-integration and leveraging is key 1+ years in implementing SecOps module is must Knowledge of web user interface unit testing, profiling, and code tuning Exposure to ITSM and ITOM modules is must Experience in JavaScript, Angular and workspace Professional & Technical Skills: Must To Have Skills:Experience in designing, developing, and configuring ServiceNow ITSM Software Asset Management (SAM) applications. Must To Have Skills:Strong understanding of ITIL processes and ServiceNow ITSM modules. Good To Have Skills:Experience in ServiceNow ITOM modules. Good To Have Skills:Experience in ServiceNow scripting (Client, Server, UI Actions, Business Rules, etc.). Good To Have Skills:Experience in ServiceNow integrations with third-party tools. Solid understanding of web technologies (HTML, CSS, JavaScript, etc.). Additional Information: The candidate should have a minimum of 2 years of experience in ServiceNow ITSM Software Asset Management (SAM). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Mumbai office. Qualification 15 yrs of education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : Security Operation Automation Minimum 3 year(s) of experience is required Educational Qualification : 15 yrs of mandatory education Summary :As a ServiceNow IT Operations Management Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with ServiceNow IT Operations Management, and collaborating with cross-functional teams to deliver impactful solutions. Roles & Responsibilities: At least 2 to 6 years of experience in software development, with a focus on ServiceNow SecOps Module Responsible for creating and maintaining integrations between the ServiceNow platform and third-party applications such as SailPoint, CyberArk, Vulnerability Response (VR) scanner, and Security Incident related external application Exposure to Vulnerability Response and Security Incident Response modules Specializes in designing and implementing solutions within the ServiceNow platform, particularly for SecOps (Security Operations) and CMDB. Robust hands-on experience in implementing-integration and leveraging is key 2+ years in implementing SecOps module is must Knowledge of web user interface unit testing, profiling, and code tuning Exposure to ITSM and ITOM modules is must Professional & Technical Skills: Must To Have Skills:Strong experience in ServiceNow IT Operations Management. Good To Have Skills:Experience in Security Operation Automation. Experience in designing, building, and configuring applications to meet business process and application requirements. Experience in collaborating with cross-functional teams to deliver impactful solutions. Experience in developing and maintaining technical documentation related to ServiceNow IT Operations Management applications. Experience in providing technical support and troubleshooting for ServiceNow IT Operations Management applications. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Mumbai office. Qualification 15 yrs of mandatory education