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8 - 13 years

0 - 1 Lacs

Noida

Hybrid

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Roles and Responsibilities Troubleshoot issues related to ITSM processes, data management, and system performance. Provide training and support to end-users on ServiceNow platform features and best practices. Collaborate with stakeholders to gather requirements and develop technical documentation for new projects. Develop and customize workflows, business rules, and integrations using scripting languages like JavaScript. Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

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5 - 8 years

15 - 30 Lacs

Bengaluru

Remote

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Share your resume ASAP nithya@agminfra.com Experience: Minimum of 5 years of experience as a ServiceNow Developer. Extensive experience in core ServiceNow development areas such as Record Producers, Service Portal, Notifications, Groups, Business Rules, Script Includes, Client Scripts, and UI Policies. Proven experience with Service Catalog, ITSM module, scoped and legacy HRSD, and Finance module.

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8 - 13 years

0 - 1 Lacs

Pune

Hybrid

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Roles and Responsibilities Troubleshoot issues related to ITSM processes, data management, and system performance. Provide training and support to end-users on ServiceNow platform features and best practices. Collaborate with stakeholders to gather requirements and develop technical documentation for new projects. Develop and customize workflows, business rules, and integrations using scripting languages like JavaScript. Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

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8 - 13 years

0 - 1 Lacs

Kolkata

Hybrid

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Roles and Responsibilities Troubleshoot issues related to ITSM processes, data management, and system performance. Provide training and support to end-users on ServiceNow platform features and best practices. Collaborate with stakeholders to gather requirements and develop technical documentation for new projects. Develop and customize workflows, business rules, and integrations using scripting languages like JavaScript. Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

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8 - 13 years

0 - 1 Lacs

Chennai

Hybrid

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Roles and Responsibilities Troubleshoot issues related to ITSM processes, data management, and system performance. Provide training and support to end-users on ServiceNow platform features and best practices. Collaborate with stakeholders to gather requirements and develop technical documentation for new projects. Develop and customize workflows, business rules, and integrations using scripting languages like JavaScript. Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

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8 - 13 years

0 - 1 Lacs

Bengaluru

Hybrid

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Roles and Responsibilities Troubleshoot issues related to ITSM processes, data management, and system performance. Provide training and support to end-users on ServiceNow platform features and best practices. Collaborate with stakeholders to gather requirements and develop technical documentation for new projects. Develop and customize workflows, business rules, and integrations using scripting languages like JavaScript. Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

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7 - 12 years

25 - 35 Lacs

Noida, Chennai, Bengaluru

Hybrid

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GRC (ServiceNow IRM and SecOps Solution) POSITION Functional Consultant ServiceNow IRM and SecOps Solution EXPERIENCE 8+ Years KEY RESPONSIBILITIES & JOB DESCRIPTION Responsible for requirement gathering, process design and configuration/ customization of ServiceNow IRM Platform Work in capacity of ServiceNow IRM Business Analyst in client engagements Create High-level & low-level technical design documents and participate in architecture design for deployment Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform Assess as-is IRM GRC processes for maturity and automation on ServiceNow platform Create & execute test plans and participate in client UAT & production migration Manage GRC User-stories in agile team and lead the iterations from delivery perspective Understand Observables, Indicators of Compromise (IOC) and IoC Look Ups Required experience with configuring and implementing ServiceNow GRC IRM Applications/Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies Experience with Design Thinking, Agile methodology, user-centered design & user analysis Strong analytical, management and organizational skills Strong verbal and written communication abilities: must effectively communicate with technical and non-technical people SKILLS Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory) Experience in JavaScript, API, Web Services Practical experience in information security in a corporate or government setting is valuable, along with familiarity with information security standards and frameworks such as ISO/IEC 27001 and NIST Certifications such as Certified in Risk and Information Systems Control (CRISC) are desirable PLATFORM /TOOL EXPERTISE ServiceNow IRM & SecOps QUALIFICATIONS B.E/B.Tech , BCA/MCA ServiceNow Certified Consultant

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3 - 8 years

14 - 24 Lacs

Bengaluru

Hybrid

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The ServiceNow GDN Associate Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements Development of ITSM & other modules GRC, SECOPS, HRSD, CSM, ITBM in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now Support business process owners in configuring the platform Administer the system Creating technical design document and writing Unit test cases Role & responsibilities Experience & Background B-Tech/BCA/MCA 2-4 years of IT industry experience. Minimum 1 year of implementation/customization experience on ServiceNow ITIL/ServiceNow certifications will be an added advantage. Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Experience on Service portal shall be an advantage. Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL Good Communication Skills NOTE : ONLY IMMEDIATE TO 25DAYS ARE ELIGIBLE If you are interested, share your below details & updated resume to akshay.jk@twsol.com Total Experience: Relevant Experience: CTC: ECTC: Notice Period: Current Location: Preferred Location: Thanks & Regard AKSHAY KUMAR JAKKULA Executive-Talent Acquisition akshay.jk@twsol.com Teamware Solutions

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10 - 14 years

25 - 40 Lacs

Hyderabad

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Job Title: ServiceNow Practice Lead / Delivery Lead Location: Hyderabad, India (5 days WFO) Experience: 10+ years Employment Type: Full-time Industry: IT Services / Digital Transformation Role Overview: The ServiceNow Practice Lead / Delivery Lead is responsible for leading the strategic direction, implementation, and delivery of ServiceNow solutions. This role demands a blend of technical expertise, leadership acumen, and business development skills to drive digital transformation initiatives and ensure client satisfaction Key Responsibilities: Strategic Leadership: Define and execute the ServiceNow practice strategy, aligning with organizational goals and market trends. Project Oversight: Lead end-to-end ServiceNow implementations, ensuring projects are delivered on time, within scope, and budget. Team Management: Build, mentor, and manage a high-performing team of ServiceNow professionals, fostering a culture of excellence and continuous learning. Client Engagement: Act as the primary point of contact for clients, understanding their needs, and providing tailored ServiceNow solutions. Solution Architecture: Design scalable and sustainable ServiceNow architectures, ensuring integration with existing systems and alignment with best practices. Pre-Sales Support: Collaborate with sales teams to develop proposals, conduct product demonstrations, and contribute to business development activities. Quality Assurance: Establish and enforce governance frameworks, ensuring the quality and consistency of ServiceNow deliverables. Continuous Improvement: Stay abreast of the latest ServiceNow features and industry trends, integrating innovative solutions to enhance service offerings. Required Qualifications: Experience: Minimum of 10 years in IT consulting with at least 5 years specializing in ServiceNow solutions. Technical Proficiency: Deep expertise in ServiceNow modules such as ITSM, ITOM, SecOps, HRSD, and GRC. Leadership Skills: Proven experience in leading cross-functional teams and managing large-scale ServiceNow projects. Certifications: ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in relevant modules. Communication: Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels. Project Management: Strong understanding of project management methodologies, with certifications like PMP or ITIL being advantageous. Business Acumen: Ability to identify business opportunities, develop client relationships, and contribute to practice growth. Preferred Qualifications: Advanced Certifications: ServiceNow Certified Application Developer (CAD) or other advanced certifications. Industry Experience: Experience working in sectors like federal services, healthcare, or finance. Global Exposure: Experience in managing global teams and delivering projects across different geographies. Key Competencies: Strategic Thinking: Ability to envision long-term market trends and align the ServiceNow practice accordingly. Problem-Solving: Strong analytical skills to address complex business challenges with innovative solutions. Collaboration: Foster a collaborative environment, working seamlessly with internal teams and external partners. Adaptability: Stay flexible and adapt to changing client needs and technological advancements. Application Process: Interested candidates are encouraged to submit their resume, highlighting relevant experience and certifications. Shortlisted candidates will be contacted for further discussions. This role offers an exciting opportunity to lead and shape the ServiceNow practice within a dynamic organization, driving innovation and delivering impactful solutions to clients. Share your updated resume to smokkapati@vsoftconsulting.com

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10 - 13 years

35 - 40 Lacs

Bengaluru

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Full time with top German MNC for location Bangalore Job Description About the role If you have prior experience of leading teams and organizations that are on a DevOps journey sponsor development of generative culture, support their teams and inspire actions to continuously transform their teams to higher levels of organization performance then you should go through the below mentioned details. We are building our Mobility Solution Team from Scratch in India and hence looking for DevSecOps expert to enable Digitalization of the current systems in India. Role and Responsibilities Lead DevSecOps teams to achieve more frequent (release on demand), secure, quality code deployments, faster lead time from commit to deploy, faster MTTR, lower change failure rates, and team satisfaction. • Lead migration of current tool chains to Central Portfolio DevSecOps Architectural Tool Chain • Revenue generation from internal/external customer by offering DevSecOps as Service • Achieving a DORA metrics of High and beyond (Elite) at the portfolio level • Implementation of best in industry practices in DevSecOps • Employ value-stream mapping to visualize flow, determine metrics and current state of value-added tasks and waste to guide improvements • Use metrics and future state value stream mapping to identify improvement opportunities in People, Process and Tools. • Design the organization aligned with the vision and improve communication between cross-functional teams using concepts from Target Operating Models, Conways Law, SAFe. • Passionately champion a vision with support from top management. Relentlessly promote changes across the organization incrementally to effect changes. • Evangelize measurable business outcomes gained with the improved value stream while honestly contrasting prior performance. • Project a vision, provide intellectual stimulation, inspire collaborative communication, support specific behaviors and pro-actively recognize personal behaviors. Qualifications An Ideal candidate should have A minimum of 12+ years of Experience in DevOps area including 2+ years in SecOps. Management Experience is a bonus. • Should have hands-on experience on Building or Leveraging a Continuous Delivery Pipeline (CDP) a high-performance innovation engine capable of delivering market-leading solutions at the speed of business. • Managerial experience of leading a 10+ Member Engineering team. • Strong in Program Management of large technology Projects (Ex. Led teams to achieve Architectural migration) • Architectural Mindset to advise on portfolio level. • Strong interpersonal skills to facilitate collaboration between development and operations teams and ability to communicate technical concepts to non-technical stakeholders. • Technology Skills Required: Open-Source Technologies, Strong Understanding of DevOps, Cloud security, container-based development, Microservice Architecture, MySql, NOSql DB • B. Tech or equivalent degree will is preferred. Additional Information Capabilities Should have strong understanding of software development and IT operations, familiarity with programming languages (e.g., Python, Java, Go), knowledge of CI/CD tools (e.g., Jenkins, GitLab CI), experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and proficiency in containerization and orchestration tools (e.g., Docker, Kubernetes). • Should have ability to automate processes and workflows to improve efficiency and experience with Infrastructure as Code (IaaC) tools (e.g., Terraform, Ansible). • Should have strong analytical skills to troubleshoot and resolve issues quickly and ability to think critically and make decisions under pressure. • Should be able to define Tactics, techniques and procedures (TTPs) describe how threat agents orchestrate and manage attacks. Continuous Delivery practices to realize continuous governance, risk management and compliance. • Should be able to ensure Security is made continuously adaptive and auditable by breaking security silos. Security specific practices and integrated toolsets as code (such as security scans) enable automated security KPIs and observable security practices into the DevOps value stream. • Ensure Security is built into the value stream efficiently with empowered development teams implementing features securely, shift-left security testing, tools for automated feedback. • Ensure Security is integrated into people, process, technology and governance practices. • Ensure Value Stream Mapping establishes where security activities and bottlenecks currently happen.

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10 - 15 years

25 - 40 Lacs

Chennai, Coimbatore, Bengaluru

Hybrid

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Job Overview: We are seeking a ServiceNow Technical Architect who can play a dual role driving presales activities and providing technical leadership for solution architecture. The ideal candidate is customer-facing, confident in presenting solutions, and capable of designing scalable, end-to-end ServiceNow implementations aligned with client needs. Key Responsibilities: Presales Responsibilities: Engage with customers during early conversations to understand business requirements and pain points Own and deliver technical presentations, demos, and solution walk-throughs to customers Collaborate with the sales team to craft winning proposals, solution documents, and effort estimations Respond to RFPs/RFIs with high-quality, scalable solution designs Influence stakeholders with strong storytelling and articulation of ServiceNow capabilities Technical Architect Responsibilities: Design ServiceNow solutions across modules like ITSM, ITOM, CSM, HRSD, etc. Define and drive architecture blueprints, ensuring alignment with best practices and platform capabilities Guide technical teams during the implementation phase with clear direction and oversight Lead discussions on integrations, data flow, performance optimization, and scalability Ensure technical quality, governance, and consistency across all project phases Act as a trusted advisor to clients throughout their ServiceNow journey Required Skills & Experience: 10+ years of total IT experience with 5+ years in ServiceNow architecture and implementation Deep knowledge of multiple ServiceNow modules and capabilities Hands-on technical skills: scripting, integrations, performance tuning, platform architecture Strong presales and customer engagement experience Excellent verbal and written communication skills Ability to simplify complex ideas and present them confidently to executive stakeholders ServiceNow certifications (CIS, CTA, or equivalent) highly preferred

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8 - 13 years

0 - 1 Lacs

Bangalore Rural

Hybrid

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Roles and Responsibilities Troubleshoot issues related to ITSM processes, data management, and system performance. Provide training and support to end-users on ServiceNow platform features and best practices. Collaborate with stakeholders to gather requirements and develop technical documentation for new projects. Develop and customize workflows, business rules, and integrations using scripting languages like JavaScript. Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

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3 - 8 years

8 - 14 Lacs

Pune, Bengaluru, Hyderabad

Hybrid

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We are inviting applications for multiple opportunities in our ServiceNow Practice. Candidates will be required to attend an In-person/Face-to-Face round of interview at our Bangalore, Pune, Hyderabad and Chennai campuses on 19th April 2025. Please Note : This is not a Walk-In recruitment event. Only scheduled candidates with valid invite letter will be allowed to participate in the event. ServiceNow Developer/Consultant We are seeking skilled and experienced ServiceNow ITOM, HRSD and GRC professionals to join our team. The ideal candidate will have a strong background in ServiceNow platform development and configuration, with a specific focus on IT Operations Management (ITOM), Discovery, Configuration Management Database (CMDB) and Human Resource Service Delivery (HRSD) solutions. As a ServiceNow Consultant, you will collaborate with internal and customer stakeholders to design, develop, and implement ServiceNow applications to support ITOM, HRSD and GRC processes within our organization Location of posting: PAN India Experience: 3 to 6 years ServiceNow ITOM Collaborate with stakeholders to gather requirements and translate them into technical specifications for ServiceNow ITOM - Discovery solutions. Design, develop, and configure ServiceNow ITOM and CMDB modules, including Discovery, Service Mapping, and Configuration Management. Design and Develop Discovery Patterns and Schedules to Ensure successful Discovery of CIs through MID Server, Horizontal Discovery, Top Down Discovery, Patterns and probes for Discover Data Center, Network , SAP and Cloud CIS. Customize ServiceNow workflows, business rules, UI policies, and notifications to support ITOM and CMDB processes and automation. Configure and maintain the CMDB data model as per CSDM framework, ensuring accurate and up-to-date configuration item (CI) information. Integrate ServiceNow with other internal and external data sources. Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing necessary fixes or enhancements. ServiceNow HRSD Implement the Human Resources application in order to set up HR data Configure applications to work with the organisation's HR processes Strong experience with HR Service Management, Knowledge Management, Service Portal, Chat, Reporting, Integrations and HR Hub Demonstrated competence in the various HR functional areas, especially employee relations and change management Experience on Human Resources dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfaction Design and develop new ServiceNow applications and services for HR Modules; including Case Management, HR Administration, Knowledge Base and Employee Service Centre Preferred Certifications: ServiceNow certifications such as Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in ITOM or CMDB are highly desirable Certified ServiceNow Administrator(CSA) and Certified Implementation Specialist(CIS) with ITSM/HRSD or ServiceNow Certified Application Developer (CAD) certification Experience with Agile development methodologies is a plus

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1 - 3 years

3 - 5 Lacs

Hyderabad

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What you will do Lets do this. Lets change the world. In this vital role you will be responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on IT Service Management (ITSM) and Integrated Risk Management (GRC/IRM) modules. Your main focus will be on fulfilling service requests, responding to incidents, and performing routine platform maintenance. Additionally, you will assist with junior developer responsibilities such as creating workflows, troubleshooting issues, and performing application configurations. You will collaborate closely with internal collaborators to ensure that the platform operates smoothly and supports business needs effectively. Roles & Responsibilities: Provide daily administrative support for ServiceNow ITSM and GRC/IRM modules, ensuring platform functionality and stability Fulfill service requests related to platform configuration, user management, and system access, ensuring timely and accurate delivery Respond to incidents and resolve platform issues to minimize downtime and service disruption Perform regular platform maintenance tasks, including patching, upgrades, and health checks, ensuring optimal performance Assist with the configuration and management of workflows, approvals, and service catalog items within the ITSM and GRC/IRM modules Conduct customizations such as form creation, field configuration, and notification setup to meet evolving business needs Monitor system performance and usage, identifying areas for improvement and assisting in optimizing the platforms efficiency Collaborate with senior developers or platform owners to troubleshoot and resolve more sophisticated technical issues Manage role-based access control (RBAC) for ITSM and GRC/IRM modules, ensuring that security and compliance standards are maintained Support end-users by addressing inquiries and providing training or guidance on using the ITSM and GRC/IRM modules Participate in platform-related projects, assisting with testing and implementation of new features or upgrades Create and maintain detailed documentation for platform changes, updates, and administrative processes for future reference and knowledge sharing Stay informed about new ServiceNow features and best practices, applying updates to improve platform performance and user satisfaction What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree and 1 to 3 years of Computer Science, IT or related field experience OR Bachelors degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Must-Have Skills: ServiceNow ITSM Module Configuration: Experience configuring and supporting ITSM modules such as Incident, Problem, Change, and Request Management, including setting up workflows, SLAs, and service catalogs. Basic GRC/IRM Configuration: Familiarity with the setup and administration of Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC) modules, including risk, compliance, and policy management workflows. Automation & Process Improvement: Proficiency in using Flow Designer and Workflow Editor to automate routine ITSM and GRC/IRM tasks, improving process efficiency and minimizing manual intervention. User Experience & Interface Customization: Ability to configure and improve user interfaces for ITSM and GRC modules, focusing on enhancing end-user experiences through intuitive service portals and knowledge bases. Professional Certifications: ServiceNow Certified System Administrator (Preferred) ServiceNow Certified Application Developer (Preferred) ServiceNow Certified Implementation Specialist (CIS) micro-certifications in ITSM or IRM (preferred) Preferred Qualifications: Good-to-Have Skills: Scripting Fundamentals: Knowledge of JavaScript and Glide API to handle minor customizations, business rules, and client scripts for ITSM and GRC modules. Report & Dashboard Creation: Ability to create reports and dashboards to supervise key metrics for ITSM processes (e.g., incident resolution times) and GRC/IRM activities (e.g., risk compliance). IT Process Improvement Knowledge: Familiarity with ITIL or other IT service management frameworks and best practices to contribute to the continuous improvement of IT processes and workflows. Cross-Module Support: Willingness to support and optimize other ServiceNow capabilities (e.g., HRSD, ITOM, SecOps) and integrate them with ITSM and GRC/IRM modules for broader process improvements. Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work optimally with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities optimally Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills

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1 - 6 years

4 - 9 Lacs

Hyderabad

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What you will do Lets do this. Lets change the world. In this vital role you will be responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on IT Service Management (ITSM) and Integrated Risk Management (GRC/IRM) modules. Your main focus will be on fulfilling service requests, responding to incidents, and performing routine platform maintenance. Additionally, you will assist with junior developer responsibilities such as creating workflows, solving issues, and performing application configurations. You will collaborate closely with internal collaborators to ensure that the platform operates smoothly and supports business needs optimally. Roles & Responsibilities: Provide daily administrative support for ServiceNow ITSM and GRC/IRM modules, ensuring platform functionality and stability Fulfill service requests related to platform configuration, user management, and system access, ensuring timely and accurate delivery Respond to incidents and resolve platform issues to minimize downtime and service disruption Perform regular platform maintenance tasks, including patching, upgrades, and health checks, ensuring optimal performance Assist with the configuration and management of workflows, approvals, and service catalog items within the ITSM and GRC/IRM modules Conduct customizations such as form creation, field configuration, and notification setup to meet evolving business needs Monitor system performance and usage, identifying areas for improvement and assisting in optimizing the platforms efficiency Collaborate with senior developers or platform owners to fix and resolve more sophisticated technical issues Manage role-based access control (RBAC) for ITSM and GRC/IRM modules, ensuring that security and compliance standards are maintained Support end-users by addressing inquiries and providing training or guidance on using the ITSM and GRC/IRM modules Participate in platform-related projects, assisting with testing and implementation of new features or upgrades Create and maintain detailed documentation for platform changes, updates, and administrative processes for future reference and knowledge sharing Stay informed about new ServiceNow features and standard processes, applying updates to improve platform performance and user satisfaction What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree with a 1 - 3 years of experience in Computer Science, IT or related field OR Bachelors degree with 3 - 5 years of experience in Computer Science, IT or related field OR Diploma with 7-9 years of experience in Computer Science, IT or related field Must-Have Skills: ServiceNow ITSM Module Configuration: Experience configuring and supporting ITSM modules such as Incident, Problem, Change, and Request Management, including setting up workflows, SLAs, and service catalogs. Basic GRC/IRM Configuration: Familiarity with the setup and administration of Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC) modules, including risk, compliance, and policy management workflows. Automation & Process Improvement: Proficiency in using Flow Designer and Workflow Editor to automate routine ITSM and GRC/IRM tasks, improving process efficiency and minimizing manual intervention. User Experience & Interface Customization: Ability to configure and improve user interfaces for ITSM and GRC modules, focusing on enhancing end-user experiences through intuitive service portals and knowledge bases. Good-to-Have Skills: Scripting Fundamentals: Knowledge of JavaScript and Glide API to handle minor customizations, business rules, and client scripts for ITSM and GRC modules. Report & Dashboard Creation: Ability to create reports and dashboards to supervise key metrics for ITSM processes (e.g., incident resolution times) and GRC/IRM activities (e.g., risk compliance). IT Process Improvement Knowledge: Familiarity with ITIL or other IT service management frameworks and standard processes to contribute to the continuous improvement of IT processes and workflows. Cross-Module Support: Willingness to support and optimize other ServiceNow capabilities (e.g., HRSD, ITOM, SecOps) and integrate them with ITSM and GRC/IRM modules for broader process improvements. Professional Certifications : ServiceNow Certified System Administrator (Preferred) ServiceNow Certified Application Developer (Preferred) ServiceNow Certified Implementation Specialist (CIS) micro-certifications in ITSM or IRM (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to handle multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Work Hours: This position operates on the third shift, from 10:00 PM to 7:00 AM IST. Candidates must be willing and able to work during these hours, including weekends and holidays as required.

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4 - 8 years

0 - 1 Lacs

Bengaluru

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Responsibilities Monitor, detect, and respond to security incidents across on-premise and cloud environments. Analyze security alerts from security tools to identify potential threats. Conduct forensic investigations and deep-dive analysis of security events to identify trends, attack techniques, and areas for improvement. Conduct proactive threat hunting across endpoint, network, and cloud environments to identify sophisticated cyber threats. Analyze security logs, behavioral patterns, and anomalies to detect indicators of compromise (IOCs) and tactics, techniques, and procedures (TTPs). Investigate security incidents, perform forensic analysis, and provide actionable recommendations for mitigation and remediation. Develop and refine threat hunting methodologies, leveraging frameworks like MITRE ATT&CK and the Cyber Kill Chain. Automate threat detection and analysis using scripting languages such as Python, PowerShell, or Bash. Continuously monitor emerging threats, vulnerabilities, and attack trends to improve detection and response strategies. Qualifications Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field (or equivalent experience). 3+ years of experience in security operations, threat hunting, or a similar cybersecurity role. Experience working with log data for detection and response (Cloud, EDR, Network, and more) Experience developing and deploying effective detection rules (Yara,Sigma, SQL based rules,Network ,etc.) Strong understanding of network security monitoring, packet analysis, and log correlation. Deep understanding of advanced threat detection methodologies and threat intelligence. Proficiency in analyzing attacker tactics, techniques, and procedures (TTPs) based on frameworks like MITRE ATT&CK. Proficiency in scripting and automation for security operations (Python, PowerShell, or Bash). Understanding of endpoint security, identity management, cloud security, detection engineering, vulnerability management, incident response, and threat intelligence. Excellent communication skills and ability to work collaboratively in a fast-paced environment.

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4 - 8 years

16 - 25 Lacs

Pune, Hyderabad

Hybrid

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Hi All, Greetings !!! Urgent hiring for Servicenow Developer Exp- 4yrs to 8yrs Loc- Hyderabad/Pune 3+yrs exp in Servicenow, Secops and Vulnerability Exp in ITIC Framework, Knowledge management Servicenow Certification is required Hybrid Excellent communication Immediate joiners only If interested share your resume to hrd9@ontimesolutions.in or call 7204275811

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8 - 13 years

20 - 35 Lacs

Bengaluru

Hybrid

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Serve as a ServiceNow authorized product trainer, providing high-quality training sessions to users. Must have experience in conducting ServiceNow fundamentals training Must have experience in conducting Advanced ServiceNow training (Deep level Service Now Platform concepts , Basic to Advanced Service Now scripting) Must have hands on experience working on at least 2 to 3 modules out of the following: IT Service Management, IT Operations Management (CMDB Discovery), IT Asset Management, HR Service Delivery, Service Portfolio Management, SecOps (Threat, Vulnerability response, SIR), Customer Service Management. Design, create, edit, and publish engaging learning content in various formats to facilitate the adoption of new and enhanced ServiceNow capabilities. Develop and maintain knowledge content within the ServiceNow knowledge base for easy consumption by end users. Serve as a ServiceNow authorized product trainer, providing high-quality training sessions to users. Must have experience in conducting ServiceNow fundamentals training Must have experience in conducting Advanced ServiceNow training (Deep level Service Now Platform concepts , Basic to Advanced Service Now scripting) Must have hands on experience working on at least 2 to 3 modules out of the following: IT Service Management, IT Operations Management (CMDB Discovery), IT Asset Management, HR Service Delivery, Service Portfolio Management, SecOps (Threat, Vulnerability response, SIR), Customer Service Management. Design, create, edit, and publish engaging learning content in various formats to facilitate the adoption of new and enhanced ServiceNow capabilities. Develop and maintain knowledge content within the ServiceNow knowledge base for easy consumption by end users. Support operations and maintenance (O&M), development, modernization, and enhancements (DME) of ServiceNow modules, including SecOps, IRM, and CAM. Collaborate with cross-functional teams to integrate enterprise tools and cloud services (e.g., AWS, Azure, Salesforce) into the ServiceNow environment. Ensure training aligns with Agile methodologies and best practices in ServiceNow configuration and usage. Contribute to maintaining the platform's Authority to Operate (ATO) by ensuring compliance and effective knowledge sharing. Deliver performance-based outcomes focused on ServiceNow best practices, resiliency, and user adoption. Familiarity with Agile practices and methodologies. Knowledge of integrating enterprise tools and cloud services with the ServiceNow platform. Strong communication and collaboration skills to engage with technical and non-technical stakeholders. ServiceNow Expertise: Current experience and deep understanding of the ServiceNow platform, including associated modules and capabilities. Training Experience: Proven ability to create and deliver effective training content tailored to diverse audiences. Content Development: Demonstrated experience in developing learning materials and publishing knowledge content to enhance user engagement and platform adoption. Certifications: ServiceNow authorized product trainer (required) Knowledge Management: Proficiency in building and maintaining knowledge bases within the ServiceNow platform.

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5 - 8 years

15 - 25 Lacs

Chennai

Remote

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Location: Chennai Experience: 5+ years Job Type: Full-time/Contract The candidate will be responsible for configuring, developing, and optimizing modules including IT Service Management (ITSM), HR Service Delivery (HRSD), IT Asset Management (ITAM), and IT Operations Management (ITOM). Key Responsibilities: Design, develop, configure, and implement ServiceNow solutions tailored to business needs. Develop and customize ServiceNow applications, workflows, UI policies, business rules, and client scripts. Integrate ServiceNow with third-party applications using REST, SOAP APIs, and MID servers. Configure and maintain CMDB, Discovery, Service Catalog, Orchestration, and Automation workflows. Develop custom applications and modules within ServiceNow using JavaScript, Glide API, and ServiceNow best practices. Optimize performance, security, and scalability of ServiceNow applications. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Implement Incident, Problem, Change, Request, Asset, and Configuration Management workflows. Configure HRSD workflows to automate and improve employee experiences. Develop ITOM capabilities including Event Management, Discovery, Service Mapping, and AI Ops. Troubleshoot and resolve technical issues related to ServiceNow modules. Stay up-to-date with ServiceNow releases, features, and best practices. Required Skills & Qualifications: 5+ years of hands-on experience in ServiceNow development and implementation. Expertise in ServiceNow ITSM, HRSD, ITAM, and ITOM modules. Strong experience in JavaScript, Glide API, ServiceNow UI Policies, Business Rules, Client Scripts, and Workflows. Experience with ServiceNow integrations using REST/SOAP APIs and third-party tools. Knowledge of ServiceNow CMDB, Discovery, and Service Catalog customization. Familiarity with Flow Designer, Integration Hub, and Service Portal customization. Experience with Performance Analytics and Reporting in ServiceNow. ITIL v3/v4 certification is a plus. ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) certification preferred. Strong problem-solving, analytical, and communication skills. Preferred Skills: Experience in ServiceNow Governance, Risk, and Compliance (GRC) or Sec Ops. Knowledge of AI/ML-based automation in ServiceNow. Hands-on experience in Automated Test Framework (ATF). Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

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5 - 10 years

10 - 20 Lacs

Hyderabad

Remote

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Experience: 5+ years (5-7 years) with experience in SNOW Vulnerability Module. Location: India ( Work From Home) Key Responsibilities: Strong background in ServiceNow Security Operations, a deep understanding of Vulnerability Management (VM), Good experience in ServiceNow development on ITSM module Excellent experience in Integrating third party tools with ServiceNow using web services and connectors Implement and manage the Vulnerability Management module in ServiceNow. Integrate vulnerability scanners with ServiceNow. Develop and automate workflows using ServiceNow Flow Designer and Orchestration to manage vulnerabilities.. Perform regular testing and validation of vulnerability data and its accuracy in the system. Create reports and dashboards in ServiceNow Performance Analytics to track vulnerabilities, remediation progress, and key metrics. Ensure compliance with regulatory standards and internal security policies through effective vulnerability tracking. Automate vulnerability response actions and integrate them with existing security incident management processes. Maintain proper documentation and provide training to teams on the ServiceNow Vulnerability Management process. Required Skills & Qualifications: Strong knowledge of ServiceNow platform, including its Security Incident Management (SIM) and Vulnerability Management (VM) modules. Familiarity with ServiceNow CMDB and how vulnerabilities relate to Configuration Items (CIs). Experience in integrating vulnerability scanning tools (e.g., Qualys, Tenable, Nessus) with ServiceNow. Experience with risk prioritization and the Common Vulnerability Scoring System (CVSS). Knowledge of Security Incident Management, Problem Management, and Change Management best practices in ServiceNow. Experience in creating reports and dashboards using ServiceNow Performance Analytics.

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4 - 9 years

2 - 7 Lacs

Maharashtra

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Description About The Role Primary Responsibilities Developing, configuring, and customizing the ServiceNow platform to fit business requirements. Design and engineer ServiceNow DLP security solutions that align with corporate level strategies. Create, review and maintain relevant documentation including documenting publishing fixes in central knowledge base. Work with global teams to provide consistent processes and solutions. Competency to lead technical and strategic conversations with respect to ServiceNow SecOps and can advise partners on complex technical deployments and guidance navigating ServiceNow features. Technical Skills Competencies 4+ years of experience in ServiceNow development using Rest APIs , Webservices and JavaScript. Hands-on experience in integrations, Flow designer and Orchestration. Knowledge of MID server and MID server application. Knowledge on Plugin installation and configuration. Excellent communication and collaboration skills. Bachelor's degree in Information Technology, Computer Science or a related discipline. Desirable Experience in ServiceNow SecOps or DLP IR is desirable. Experience with software development methodologies such as Agile or Waterfall. ServiceNow certifications - Certified System Administrator/Certified Application Developer. Working knowledge of ServiceNow team dashboard. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills ServiceNow DLP;ServiceNow MID Server;ServiceNow Flow Designer Languages RequiredENGLISH Role Rarity To Be Defined

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2 - 6 years

3 - 7 Lacs

Karnataka

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Description ServiceNow Business Analyst Capgemini is seeking an experienced Business Analyst with a proven track-record of designing and deploying best practice process solutions as part of a ServiceNow deployment. The ideal candidate will work alongside the Platform Architect and Developer to understand the critical business and operational objectives of our customers, and lead workshops to discover, engineer, and deploy ITIL and Service Management based best practices that ultimately lead to a seamless implementation of the ServiceNow platform. Key QualificationsPrepare and lead process and platform requirement workshops with customer sponsors and key stakeholders to provide guidance on best practices, and document platform requirements Extensive consultative experience with at least 2 primary ServiceNow applications, includingIT Service Management Human Resources Service Delivery Customer Service Management Governance, Risk, and Compliance Service Asset and Configuration Management, including a thorough understanding of the Common Services Data Model IT Operations Management Strategic Portfolio Management Document, communicate and validate business, functional design, and process requirements throughout the customer engagement Garner a thorough understanding of our customers as-is environment and identify areas of process/platform improvement in order to recommend solutions that gain process efficiencies, improve long-term platform sustainability, and increase adoption rates. Ensure all process related deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes Design and document user acceptance test scripts to validate that the solution provided meets the operational requirements of our customer Collaborate and contribute to the organization to support continuous improvement of our teams abilities to deliver meaningful and timely engagements for our customers Maintain a high level of knowledge in ServiceNow products, processes, best practice, capabilities, and features. Additional QualificationsMinimum 5 years of consultative experience in process definition, improvement, and re-engineering for customers who are adopting the ServiceNow platform Advanced presentation skills, including the creation and delivery of professional PowerPoint presentations Documenting client requirements as stories in the ServiceNow Agile module ITIL V4 Foundations Certification ServiceNow Certified Systems Administrator Certification Experience being a Business Analyst of Business process Consultant for 6 ServiceNow projects- or less of large projects Conducted minimum of 4 sets of ServiceNow Best Practice workshops for the client for 1 of the ServiceNow modules (ITSM,HRSD, ITOM, ITAM, CSM, or others) includingCreating the workshop decks Updating ServiceNow available workbooks for requirements capture or creating your own if ServiceNow does not have them Analyzed client providing information for their current process related to the information covered in the workshops ahead of time and incorporated that information and discussion in the workshop Conducted demos of the modules as part of their workshops in client instance or your PDI if clients is not available Led AS IS to TO BE process discussions with the client to help map their current process to ServiceNow modules and educated them on best practices based on ITIL for ITSM and other processes to align with ServiceNow OOB system Captured client requirements as stories in ServiceNow Agile module or another agile system If used ServiceNow Agile for capturing stories, mapped stories to Epics Worked with ServiceNow architect to map put Sprint Plan and sequence of the stories that need to be developed based on dependencies and functionality Acted as a Lead Business Process Consultant for the BPC team and provided guidance for all ServiceNow modules being implemented Best practice recommendations, workbook creation, client questions Validated captured requirements with the client, answered their questions, conducted walk through of stories and updated Acceptance Criteria based on clients feedback Attended scrums and worked with developers to make sure they understand the stories Facilitated additional discussions with the clients if developers had questions on the stories or requirements was a customization Updated stories based on continuous client or developer input Tested developed stories Understanding and good knowledge of ServiceNow functionality of at least 2 of the modules (ITSM or HRSD ITOM or ITAM, Sec Ops etc) and the difference between configuration and customization Developed test scripts as part of UAT for 2 of the ServiceNow modules Developed training materials for at least 2 ServiceNow modules and conducted client training. Materials included PPT slides and labs Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility Yes Global Role Family To be defined Local Role Name To be defined Local Skills ServiceNow;ServiceNow DevOps Languages RequiredENGLISH Role Rarity To Be Defined

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10 - 15 years

12 - 17 Lacs

Bengaluru

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As a Lead System Architect - ServiceNow at Novo Nordisk, your responsibilities will include: Defining development standards and guidelines and ensuring that development is aligned with ServiceNow standards and design scalable solutions for both current and future with bridging line of business requirements to technical solutions in ServiceNow. Ensuring coherence of solutions across the IT modules in ServiceNow with assisting Product Owners in refining stories and providing clear guidance to developers on how to configure solutions with advising internal and external developers on technical solutions. Keep Product Owners updated on new ServiceNow capabilities beneficial to stakeholders while contributing to the Novo Nordisk ServiceNow community. Actively participate in architecture boards in ServiceNow, driving improvements to enhance scalability and reduce errors. Participate in agile events for ServiceNow, providing guidance and support to developers and supporters in ServiceNow and contribute inputs to O&M, IT Risk Assessment, and ServiceNow Standard Operating Procedure. Collaborate with architects, product owners, project managers, quality teams, and the process office across the Novo Nordisk landscape to refine requirements, minimize platform customization, and propose improvements and automation opportunities. Ensure the health and reliability of the ServiceNow platform and supporting automation ideas from various areas within Novo Nordisk involving ServiceNow. Qualifications Over 10 years of experience in the IT industry, with 3+ years as a ServiceNow Architect or lead developer. 5+ years of hands-on development experience in ServiceNow and ServiceNow Discovery with deep understanding of integration frameworks. Proficient in JavaScript, writing, review, and optimize code effectively. Experience in leading and delegating task to developers and team members, while maintaining a strong relationship with key stakeholders, ensuring delivery of the right solutions. Technical curiosity, staying updated with the latest advancements in ServiceNow and other relevant systems and tools. Knowledge of SAFe (Scaled Agile Framework) and ITIL, understanding their principles and practices, and how they can be applied in DevOps. Good understanding of the CSDM framework. Experience in working with internal and external developers with exceptional written and verbal communication skills in English. High cultural sensitivity and ability to work effectively with diverse countries and cultures across multiple time zones, with the capability to lead the team when required and innovate within the framework to support both the team and the system. Experience with GRC and SecOps(preferred). ITIL certification (preferred).

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6 - 11 years

15 - 22 Lacs

Pune, Bengaluru

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Role & responsibilities Lead the design, development, and implementation of ServiceNow solutions, ensuring seamless integration with third-party plugins. Analyze business requirements and translate them into scalable and efficient ServiceNow solutions. Develop, configure, and customize ServiceNow applications, including workflows, business rules, UI policies, and client scripts. Perform integration of ServiceNow with external applications and third-party tools using APIs, MID servers, and web services. Evaluate, install, and configure ServiceNow plugins to enhance system capabilities. Troubleshoot and resolve complex technical issues related to ServiceNow platform and integrations. Provide technical leadership and mentorship to junior developers and team members. Ensure compliance with ServiceNow best practices, security standards, and governance policies. - Conduct performance tuning and optimization of ServiceNow applications. Stay updated with the latest ServiceNow releases and recommend upgrades or enhancements. Key Skills: Strong knowledge of ServiceNow modules ITSM is must and any two modules our of ITOM, HRSD, SecOps, and CSM. Hands-on experience with ServiceNow scripting (JavaScript, Glide APIs, Business Rules, Script Includes, etc.). Expertise in integrating ServiceNow with third-party systems using REST/SOAP APIs, MID Servers, and web services. Experience with ServiceNow Flow Designer, Integration Hub, and Orchestration. - Strong understanding of ServiceNow architecture, data model, and performance optimization techniques. Familiarity with ServiceNow UI/UX customization, including Portal development. - ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) preferred. Preferred candidate profile Strong experience in managing and implementing CMDB, ServiceNow integrations, and ITSM modules.

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8 - 12 years

25 - 30 Lacs

Hyderabad

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Certified ServiceNow,ServiceNow Scripting and HRSD/GRC/SecOps/ITAM tools. Experience in creating Record Producer, Client Scripts UI and Data Policies, Business Rules, UI Actions, Service Catalog Experience in JavaScript, CSS, HTML, and a good understanding of Object Oriented JavaScript.Responsibilities Design, develop, and implement ServiceNow customizations, including workflows, business rules, client scripts, UI actions, and record producers. Develop integrations between ServiceNow and other systems using APIs and web services. Create and maintain Service Catalog items, including catalog forms, variables, and workflow actions. Configure and administer ServiceNow modules such as HRSD, GRC, SecOps, and ITAM. Troubleshoot and resolve ServiceNow issues and incidents. Provide technical guidance and support to end-users. Stay up-to-date with ServiceNow platform updates and best practices.

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