55 Sdp Jobs - Page 3

Role & responsibilities Junior System Administrator (VoIP/Telephony) / Telephony Engineer (Telecommunications) No. of Positions - 1 Night Shift) We are looking for a Junior System Administrator (VoIP) / Telephony Engineer (Telecommunications) to join our Telebu's Communications engineering Team. The Telebuin will develop, implement and support IP Telephony related technologies including and not limited to IP Telephony, IVR platforms, Conferencing solutions, Voice engineering integration, Voice over IP (VoIP), Session Border Controllers (SBC), Session Initiation Protocol (SIP), WebRTC, and Public Switched Telephone Network (PSTN) gateways. Responsibilities: Install & maintain Freeswtich and other SIP servers. Administration of SIP and Media Servers, Network/Protocol level debugging and testing, Contact center solutions, Troubleshoots and resolves complex problems. Provide IP Telephony and VoIP Subject Matter Expertise for Company and Company's managed service providers, manages 3rd party telecom carriers and providers. Requirements: 3 years of hands-on industry experience in telecommunications Strong conceptualize knowledge and experience with telephony protocols like SIP, SDP, RTP, SRTP and audio/video codecs. In-depth working experience with Kamailio, Freeswitch, Any of the SIP stack (Sofia, reSIProcate, PJSIP, etc.), and Linux Experience in using the VoIP testing tools like Wireshark, VoIPMonitor, SIPp, SIPCapture, Homer etc. Strong understanding of implementing various network setups (Private VPNs, multi-zone secure connectivity etc) Nice to have: Experience with virtualization/container related technologies (Xen, VMware vSphere / ESXi, Docker, Kubernetes) Hands on writing production quality code using any of the scripting languages like Python, Go, Erlang etc. Working knowledge in any NoSQL databases like MongoDB, Redis, Cassandra etc. Passionate about knowing everything about VoIP Protocol standards & related RFCs

Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performance and user satisfaction. Act as the primary point of contact for stakeholders regarding Genesys PureCloud projects. Skills and Experience: Hands on experience on troubleshooting Genesys PureCloud solutions Good knowledge of APIs and integrating with 3rd party applications. Experience in migration and implementation of Genesys PureCloud Strong understanding of business requirements and ability to convert to solutions. Knowledge of Call flows, Inbound, Outbound Campaigns, Call Recordings and Call Monitoring Good knowledge of Gateway configuration and Genesys SIP Trucking and Dial Plans. Able to troubleshoot and identify the root causes via reading logs and other Genesys tools for troubleshooting. Can explain the issue clearly to the Vendor and provide necessary information correctly if the Vendors need it Knowledge of network routing, VOIP Protocols, SIP Responses, Handshake communication etc.

- Grade Specific Skills (competencies) Accountability Active Listening Adaptability Analytical Thinking Business Acumen Business Partnering Business Transformation Change Management Coaching Confidentiality Collaboration Commercial Management Complex Engagement Management Contract Management Crisis Management Critical Thinking Cultural Awareness Customer Centricity Data-Driven Decision-Making e-Great e-KPI e-MMX e-Monitoring Emotional Intelligence e-skills Estimating Executive Presence Financial Analysis Financial Control Financial Reporting Influencing Lean Portfolio Management Managing Difficult Conversations Microsoft Project Negotiation Problem Solving Project Financial Planning Project Governance Project Management Project Planning Qwiz Relationship-Building Risk Assessment Risk Management Scope Management Scrum Stakeholder Management STAR Storytelling Strategic Thinking Teamwork Time Management Unified Project Management (UPM) Unified Service Management (USM) Verbal Communication Written Communication Agile (Software Development Framework) Delegation UPM (Methodology) USM (Methodology)

- Grade Specific Skills (competencies) Accountability Active Listening Adaptability Analytical Thinking Business Acumen Business Partnering Business Transformation Change Management Coaching Confidentiality Collaboration Commercial Management Complex Engagement Management Contract Management Crisis Management Critical Thinking Cultural Awareness Customer Centricity Data-Driven Decision-Making e-Great e-KPI e-MMX e-Monitoring Emotional Intelligence e-skills Estimating Executive Presence Financial Analysis Financial Control Financial Reporting Influencing Lean Portfolio Management Managing Difficult Conversations Microsoft Project Negotiation Problem Solving Project Financial Planning Project Governance Project Management Project Planning Qwiz Relationship-Building Risk Assessment Risk Management Scope Management Scrum Stakeholder Management STAR Storytelling Strategic Thinking Teamwork Time Management Unified Project Management (UPM) Unified Service Management (USM) Verbal Communication Written Communication Agile (Software Development Framework) Delegation UPM (Methodology) USM (Methodology)

Driving Growth & Strategic opportunities Institutionalize strong Ideation MOS in partnership with CE&S Offering Management team and key global stakeholders. Build a strong pipeline of BTI and NPI ideas through periodic innovation hackathons and/or ideation sessions by working closely with Engineering and other cross-functional teams. Apply Offering Management tools to quickly identify customer needs, assess market size and competitive positioning during the ideation stage. Develop compelling value propositions and user experience roadmaps to shape the differentiated offerings. Build open innovation culture through broader engagement with external startup ecosystem, as well as key academic institutions. Partner with CE&S Offering management team in operationalizing the startup cohort program and integrate the engineering teams with selected startups to derive the business outcomes. Pro-actively work with cross functional stakeholders including VP GMs of GBEs, Offering Management Leaders, CE&S Offering Management function to run Growth MOS . Prioritize the growth investments based on short term and long-term GBE priorities. Drive the community of practice initiative leading into tangible business outcomes while building the future ready capabilities across AERO engineering teams. Ensure relevance of these practices to Aero environment by aligning them to business and technology STRAP priorities. Build strong customer centric culture through external ecosystem play. Define both short term and long-term regional strategy that includes customer connect in the region, accelerating product portfolio improvements, and investment allocation decisions to drive organic growth. Desired Skills: Bachelor s degree in Engineering or equivalent. Minimum of 15+ years of product development experience, at least 4-5 years in leadership positions with commercial background, preferably exposure to P&L Experience of introducing new products into the market, right from the concept of the Idea to commercial success. Experience with design thinking, market research, and go-to-market strategies is a must. An entrepreneurial, creative problem solver who is persuasive and tenacious to bring cross-functional teams together to explore new ideas. Has an ability to look beyond the silos of the businesses to find the common threads that can drive innovation. Strong tactical and strategic skills required - Ability to consistently make timely decisions even in the face of complexity, balancing systematic analysis with decisiveness. Excellent communications skills - Conveying complex concepts clearly and persuasively to a variety of audiences, both verbally and in writing including executives (ALT, VPGM s). Operational Rigor Own and drive Growth MOS , leverage the OML, HUE and Engineering functions across India, India, CZ, China sites to drive Growth in an integrated way. Influence Teardown and Competitor Benchmarking MOS with GBEs, and other key stake holders to achieve tangible outcomes. Partner with engineering teams to prioritize ideas and analyze technical feasibility for early-stage product concepts. Enable engineering participation in CE&S led Z21 discovery workshops and accelerate the Z21 process to make quick product Go/No Go decisions. Operationalize Growth SDP, oversee GBE SPOC MOS for effective execution, maintain scorecards, reporting RAIL, schedule and status for leadership and stakeholders.