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E-commerce Support Lead Experion Technologies

3.0 - 12.0 years

0 Lacs

kochi, kerala

On-site

As an experienced Ecommerce Support Manager with 3 years of experience, your role will involve managing Ecommerce Support Programs and overseeing an eCommerce solution used by multiple countries. Your responsibilities will include: - Strong skills with IFS Ticketing, Jira Service Management, Atlassian dashboards, and metrics - Experience working on the SAP Commerce platform and CMS such as Contentful and AEM - Managing and optimizing e-commerce platforms for high uptime, fast load times, and seamless user experience - Identifying trends to improve operational efficiencies - Managing a team of Offshore Ecommerce Support Analysts - Building in automations where possible - Working with peers an...

Posted 2 days ago

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