12 Sdi Distribution Jobs

As a Networking Service Delivery Field Support Engineer (L1) at NTT DATA, your main responsibility is to provide professional first-line onsite technical support and field engineering service to clients. This involves proactively identifying and resolving technical incidents and problems to ensure zero missed Service Level Agreement (SLA) conditions. Your day-to-day activities will include configuring, installing, testing, and ensuring operational readiness of the assigned infrastructure at the client site. You will also be responsible for installing and configuring software according to client requirements, identifying and logging incidents, and liaising with stakeholders to expedite issue ...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Remote Technical Support Engineer (L1) is an entry level engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving inc...

Role Overview: As a Networking Service Delivery Field Support Engineer (L1) at NTT DATA, you will be responsible for providing professional first-line onsite technical support and field engineering services to clients. Your role involves proactively identifying and resolving technical incidents and problems, ensuring all requests, process events, and resolution incidents meet Service Level Agreement (SLA) conditions. You will manage standard and low complexity incidents, conduct routine tasks, and follow standard practices and procedures to ensure efficient resolution of incidents and requests. Key Responsibilities: - Configure, install, test, and ensure operational readiness of the assigned...

As a Networking Remote Field Service Engineer (L1) at NTT DATA, you will play a crucial role in providing professional remote technical support to clients by identifying and resolving technical incidents and problems. Your responsibilities will include maintaining the support process, investigating and diagnosing problems, carrying out maintenance tasks, and ensuring efficient incident resolution to meet service level agreements (SLA). You will also be responsible for monitoring service delivery, documenting incidents, and maintaining accurate configuration records. Key Responsibilities: - Maintain the support process and handle support requests according to procedures. - Investigate and dia...

As a Networking Remote Technical Support Engineer (L1) at NTT DATA, you will be responsible for providing professional remote technical support services to clients by identifying and resolving technical incidents and problems. Your role will involve maintaining the support process, investigating and diagnosing problems, and ensuring requests for support are handled according to procedures. You will be utilizing service assurance software and tools to collect performance statistics, create reports, and work with users, staff, and suppliers as needed. Additionally, you will be identifying and resolving problems, carrying out maintenance tasks, and ensuring the usage of knowledge articles in in...

As a Senior Associate Networking Technical Services (TS) Systems Integration Specialist at NTT DATA, you will play a crucial role as a developing subject matter expert, ensuring that client solution requirements are met in accordance with Service Level Agreements (SLAs). Your responsibilities will include performing configurations, installations, and attending to break/fix events. You will own larger portions of installations and handle break/fix incidents at a low to medium level of complexity throughout the project lifecycle. Taking ownership of problem resolution and troubleshooting, you will escalate complex issues to relevant third parties. Additionally, you will assist in documenting s...

As a Networking Technical Services (TS) Systems Integration Specialist at NTT DATA, you will be a seasoned subject matter expert responsible for providing technical support to clients. Your role will involve compiling technical specifications in a clear, concise, and unambiguous manner to explain the advantages and disadvantages of options leading to the final solution. Additionally, you will create alternative solutions as backup planning and work towards professional to expert level certification while developing business knowledge. Key responsibilities in this role include interacting with clients on site and remotely to meet complex solution requirements, escalating unresolved problems a...

As a Networking Technical Services (TS) Systems Integration Specialist at NTT DATA, you will be a seasoned subject matter expert responsible for providing technical support to clients. Your role involves compiling technical specifications in a clear, concise, and unambiguous manner to explain the advantages and disadvantages of various options leading to the final solution. You will also be expected to create alternative solutions as backup planning. Moreover, you will work towards achieving professional to expert level certification while simultaneously developing business knowledge. Your key responsibilities will include interacting with clients both on site and remotely to meet complex so...

As a Networking Technical Services (TS) Systems Integration Specialist at NTT DATA, you will be a seasoned subject matter expert responsible for providing technical support to clients. Your role involves compiling technical specifications clearly and concisely, explaining the advantages and disadvantages of options leading to the final solution, and creating alternative solutions as backup planning. You will work towards professional to expert level certification while also developing business knowledge. Your key responsibilities will include interacting with clients on-site and remotely to meet complex solution requirements, escalating unresolved problems and issues to relevant third partie...

Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence and leading innovations, NTT DATA makes a difference to clients and society. The workplace embraces diversity and inclusion, providing an environment where you can grow, belong, and thrive. As a Networking Technical Services (TS) Systems Integration Specialist at NTT DATA, you will be a seasoned subject matter expert responsible for providing technical support to clients. Your role involves compiling technical specifications clearly and concisely, explaining the advantages and disadvantages of options to reach the final solution. You will also be expected to create alternative solutions as ba...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Remote Technical Support Engineer (L1) is an entry level engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving inc...

Your day at NTT DATA The Networking Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards professional to expert level certification, whilst at the same time developing business knowledge. What youll be doing Key Responsibilities: Interacts with clients on site and remote to meet complex requirements of a solution. Escalates unresolved ...