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7 - 10 years
7 - 13 Lacs
Manesar
Work from Office
Role & responsibilities B2B incident management. Customer escalation management. Prioritization of Problem Management to prevent service impact. Reduction in end Customer Complaints for B2B services. Automation for B2B service process and operation front. Restoration priority in B2B Incident management. B2B Service awareness and trainings. Act as single point for customer KPI management. Preferred candidate profile Must have expertise with SDWAN. In Depth knowledge of IP domain. In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains. Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP. Hands on with Huawei, CIENA, ALU, TEJAS, ECI, high end DXC, OTN and DWDM equipment. Incident management, people management, Problem management. ITIL and ITSM understanding . Excellent Problem Solving skill. Adaptation of new product and technologies. Excellent Customer focus. Good Collaboration with cross-functional domains. Inter-personal skills & Decision making.
Posted 2 months ago
3 - 5 years
3 - 6 Lacs
Bengaluru
Work from Office
About Lumen Technologies Lumen Technologies is a global technology company that delivers innovative communication and network solutions. Our mission is to empower businesses and individuals to connect, grow, and thrive in the digital age. With a focus on customer experience and operational excellence, we strive to provide cutting-edge solutions that meet the evolving needs of our customers. About the Role : Undertakes the planning, design and development of transport network across the NA region to support multiple projects. Assimilates various internal and external customer requirements, creates new network capacity solutions, assembles the required equipment augment costs and budgets and participates in the overall network augment approval and trigger process. Undertakes specific network simplification and network enablement projects. Ensures efficient and timely deployment or removal of equipment, meeting customer demand through analyzing current network designs, port/route consumption trends, new technologies and future opportunities for augmentation. Essential Responsibilities Applies detailed understanding of current network configuration and technology to ensure capacity and efficiency of the planned designs. Responsible for supporting our ILEC TDM Retraction Initiative. This involves developing a project plan and cost estimate to remove network equipment from the ILEC space. This could include SONET, DWDM, TDM and Metro Ethernet devices Documents detailed technical methodology for installation of network equipment of moderate complexity, including written directions, graphical equipment layouts, and equipment topology. Defines requirements, develops, implements and uses reporting procedures and methodologies to analyze network utilization and predict growth trends. Troubleshoots reporting errors and identifies data specific problems within large sets of data. Manually facilitates correction of reporting errors caused by data problems. Prepares status/progress reports and updates management on projects. Participates in development of reports. May present new reports and summaries of network data to Management, Product Teams, and Network Planning. Assists in requirements, development, implementation and use of reporting procedures and methodologies to analyze network utilization and predicts growth trends under periodic supervision. May participate in definition of new network configurations, technologies, and best planning practices. Demonstrated capacity to focus and deliver on multiple objectives in a dynamic, multi-faceted, fast-paced environment. An ability to reprioritize and embrace change is a significant requirement. Technical Competency: Experience of working in a telecommunications company responsible for Network Planning Ability to demonstrate experience of Planning across a number of TX Products and technologies Proven ability to accurately control & forecast budget spend Collaborating with Network Technology to optimize network utilization, minimizing capital investment Solid understanding of Planning principles for next generation Transport services. Excellent understanding of SDH and DWDM technologies. Excellent understanding of Ethernet. Technology requirements for this position include Huawei (6800, 3800 and/or 1800), Infinera, Nokia 1830, Ciena 6500 & 6110, Ciena 5400 series, ADVA R7 , Cisco 15454, Fuji FLM2400 & FW 4100 Experience in handling NMS/EMS systems like Ciena One Control, Infinera DNA, Fuji Netsmart, Strong data/economic analysis skills Excellent analytical and problem-solving skills Experience in an engineering role that included a substantial business/financial focus (preferred) US Shifts: 5-30 PM to 2-30AM We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately. #LI-MP1
Posted 2 months ago
3 - 6 years
5 - 9 Lacs
Bengaluru
Work from Office
About Lumen Technologies Lumen Technologies is a global technology company that delivers innovative communication and network solutions. Our mission is to empower businesses and individuals to connect, grow, and thrive in the digital age. With a focus on customer experience and operational excellence, we strive to provide cutting-edge solutions that meet the evolving needs of our customers. About the Role : Undertakes the planning, design and development of transport network across the NA region to support multiple projects. Assimilates various internal and external customer requirements, creates new network capacity solutions, assembles the required equipment augment costs and budgets and participates in the overall network augment approval and trigger process. Undertakes specific network simplification and network enablement projects. Ensures efficient and timely deployment or removal of equipment, meeting customer demand through analyzing current network designs, port/route consumption trends, new technologies and future opportunities for augmentation. Essential Responsibilities Applies detailed understanding of current network configuration and technology to ensure capacity and efficiency of the planned designs. Responsible for supporting our ILEC TDM Retraction Initiative. This involves developing a project plan and cost estimate to remove network equipment from the ILEC space. This could include SONET, DWDM, TDM and Metro Ethernet devices Documents detailed technical methodology for installation of network equipment of moderate complexity, including written directions, graphical equipment layouts, and equipment topology. Defines requirements, develops, implements and uses reporting procedures and methodologies to analyze network utilization and predict growth trends. Troubleshoots reporting errors and identifies data specific problems within large sets of data. Manually facilitates correction of reporting errors caused by data problems. Prepares status/progress reports and updates management on projects. Participates in development of reports. May present new reports and summaries of network data to Management, Product Teams, and Network Planning. Assists in requirements, development, implementation and use of reporting procedures and methodologies to analyze network utilization and predicts growth trends under periodic supervision. May participate in definition of new network configurations, technologies, and best planning practices. Demonstrated capacity to focus and deliver on multiple objectives in a dynamic, multi-faceted, fast-paced environment. An ability to reprioritize and embrace change is a significant requirement. Technical Competency: Experience of working in a telecommunications company responsible for Network Planning Ability to demonstrate experience of Planning across a number of TX Products and technologies Proven ability to accurately control & forecast budget spend Collaborating with Network Technology to optimize network utilization, minimizing capital investment Solid understanding of Planning principles for next generation Transport services. Excellent understanding of SDH and DWDM technologies. Excellent understanding of Ethernet. Technology requirements for this position include Huawei (6800, 3800 and/or 1800), Infinera, Nokia 1830, Ciena 6500 & 6110, Ciena 5400 series, ADVA R7 , Cisco 15454, Fuji FLM2400 & FW 4100 Experience in handling NMS/EMS systems like Ciena One Control, Infinera DNA, Fuji Netsmart, Strong data/economic analysis skills Excellent analytical and problem-solving skills Experience in an engineering role that included a substantial business/financial focus (preferred) US Shifts: 5-30 PM to 2-30AM We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately. #LI-MP1
Posted 2 months ago
1 - 5 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role : Job TitlePayroll Processor, AS LocationBangalore, India Role Description Performance & Reward is responsible for the design and implementation of performance, remuneration and incentive programmes. Work includes Researching and analysing key perspectives (current performance systems and compensation & benefits offerings, external labour market, cost and workforce requirements) Overseeing the global design and/or governance and/or performance of core performance, reward and/or benefits policies, products and processes Incorporating traditional performance frameworks, compensation and benefits elements and work/life benefits Exploring innovative opportunities (e.g. for segmentation) to enable certain performance driving areas of the business to offer fundamentally different packages and processes Ongoing management, communication, and monitoring of performance management and plan results Partnering with relevant stakeholders, for example suppliers, clients and regulators in global design/performance teams, and business stakeholders in regional delivery teams. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Validation and reconciliation of all Payroll General Ledgers monthly / quarterly / annually. Ensuring adherence to timely salary cost booking in SAP. Ensuring timely payment and cost booking of various Payroll related statutory dues (Provident Fund, Profession Tax, Income Tax, Employee State Insurance, National Pension Scheme, Share Purchase plans etc.) into various group entities. Reviewing and monitoring unreconciled items in various bank accounts (for salary rejections) on monthly basis and accordingly responding to auditors and other stakeholders. Completing all Bank account reconciliations within the defined deadlines Front-ending HR, Payroll and Benefits related areas of various audits (Statutory, Tax, Group and Transfer Pricing). Ensuring timely Payroll related Withholding Tax Return filings for all the group entities. Managing the accounting, invoicing, compliance and reporting aspects of Seconded and Transferred employees (including GST impacts). Front ending with external statutory bodies (Tax Assessment, Scrutiny, appeals etc.) related to HR matters as and when required. Managing various data, reconciliation and disclosures as mandated by, but not limited to RBI, Companys Act, SEBI, Income Tax, Transfer Pricing etc. for HR related matters. Ensuring timely actuarial valuation (Local and IFRS) for retirals across group entities and ensuring that the liabilities are suitably funded and accounted. Your skills and experience Suitable accounting degree required with 6-10 years of post-qualification experience in core Payroll accounting and related regulatory compliances. Hands-on experience in ERPs such as SAP, Workday etc. BFSI experience preferred. Good written and oral communication skills Key Relationships/ Interactions Global and India HR Teams Global and India Finance Teams Global and India Legal Teams Global and India Group Tax Teams Payroll Vendor Other HR Vendors Internal Auditors Group Auditors Statutory Auditors How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 2 months ago
6 - 11 years
9 - 13 Lacs
Chennai
Work from Office
Overview Infinera DNA handson experience ( CEINA / NOKIA / ALcatel ) can also work alongwith if platform is DWDM based NOC experience for Mapping / service provisioning / migration Key Responsibilities: Perform circuit trace, validation, and cease operations in Infinera DNA. Prepare and execute precheck, cease, and postcheck workflows independently. Provide input for change requests (RFCs) and maintain cease logs. Coordinate with NOC, field, and OSS teams for safe teardown of legacy circuits. Maintain high accuracy in documentation and circuit records.Required Skills: In-depth knowledge of SDH (VC-4/VC-12) and DWDM OCH/OTU layers. Strong hands-on experience with Infinera DNA. Circuit provisioning/ceasing expertise. Excellent problem-solving and documentation skills.ResponsibilitiesInfinera DNA handson experience( CEINA / NOKIA / ALcatel ) can also work alongwith if platform is DWDM basedNOC experience for Mapping / service provisioning / migrationKey Responsibilities: Perform circuit trace, validation, and cease operations in Infinera DNA. Prepare and execute precheck, cease, and postcheck workflows independently. Provide input for change requests (RFCs) and maintain cease logs. Coordinate with NOC, field, and OSS teams for safe teardown of legacy circuits. Maintain high accuracy in documentation and circuit records.Required Skills: In-depth knowledge of SDH (VC-4/VC-12) and DWDM OCH/OTU layers. Strong hands-on experience with Infinera DNA. Circuit provisioning/ceasing expertise. Excellent problem-solving and documentation skills.RequirementsInfinera DNA handson experience( CEINA / NOKIA / ALcatel ) can also work alongwith if platform is DWDM basedNOC experience for Mapping / service provisioning / migrationKey Responsibilities: Perform circuit trace, validation, and cease operations in Infinera DNA. Prepare and execute precheck, cease, and postcheck workflows independently. Provide input for change requests (RFCs) and maintain cease logs. Coordinate with NOC, field, and OSS teams for safe teardown of legacy circuits. Maintain high accuracy in documentation and circuit records.Required Skills: In-depth knowledge of SDH (VC-4/VC-12) and DWDM OCH/OTU layers. Strong hands-on experience with Infinera DNA. Circuit provisioning/ceasing expertise. Excellent problem-solving and documentation skills.
Posted 2 months ago
6 - 9 years
15 - 20 Lacs
Bengaluru
Work from Office
In an increasingly connected world, the pandemic has highlighted just how essential telecom networks are to keeping society running.The Network Infrastructuregroup is at the heart of a revolution to connectivity, pushing the boundaries to deliver more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise Join Optical Networks division, where innovation meets scale in the AI-driven data center era. With the recent acquisition of Infinera, weve united two industry leaders to create an optical networking powerhousecombining cutting-edge technology with proven leadership to redefine the future of connectivity. Infinera is now part of the Nokia Corporation and its subsidiaries. When you apply, the information you share will be handled with care and used only for recruitment purposes within the group. As an SwRRT Engineer you will be working closely with one of the major global ICPs gathering feature requirements, helping to on-board, involve in recovery efforts during a critical outage, analyzing logs to isolate faults, determining the root cause, and working towards defect resolution. You will be part of SW/product release cycle, providing software solutions through product enhancement, debuggability requirement during release planning/discussions. You will also work closely with SVT to optimize their test plans & RCCA discussions as per the ICP use-cases. Minimum 10+ years experience in SW development organization . Engineering degree or Master from CS, EC with excellent grades from reputed institutes. Familiar with high demands and fast paced response requirements of the global ICPs. In depth knowledge of software systems, development, and operationalization in the hyperscale Data Center environment. Including Agile development, SDN, DevOps, and CI/CD environments. Excellent design analysis skills, including experience with software modeling, understanding of platform boot-up and device drivers, hardware-software interactions (e.g. interrupt architectures etc) and dependencies, high-availability, software reuse, performance, testability, and extensibility. Experience in either QNX or Linux RTOS Operating systems is a must. Deep understanding of optical fiber networking including transponders, OLS, Sub-sea and Pluggable. In-depth knowledge of optical network systems including L1 layer protocols like OTN, Fiber Channel, Ethernet, SONET/SDH, L0 OADM/DWDM/CWDM/ROADM/FOADM, technologies and Management Interfaces like Netconf, Restconf, gRPC, etc. Self-Driven and willing to take own initiatives and decision making and ability to perform under pressure. Understanding of coherent communications systems , including experience with QPSK, 16QAM, and 64QAM, as well as coding and forward error correction algorithms. Good experience with ROADM, EDFA, Raman Amplifiers and Coherent Transponders. Experience with SDN technologies such as OpenFlow or OpenStack. Working experience in system control plane protocols like OSPF, RSTP, MPLS, LDP, and other L2/L3 protocols is a strong plus. Expertise in programming language C, C++ and Python programming for automation development . Proficiency MS tools (Excel, PowerPoint and Word). Highly detail-oriented, excellent analytical and troubleshooting skills, Strong problem-solving skills, applicable to large and complex network scenarios. Good troubleshooting and debugging skills to handle worldwide field escalations into Optical Systems Engineering. Investigate and troubleshoot customer issues in both Production and Lab environments to perform efficient and detailed RCA of field issues. Provide quick post FCS solutions to customer issues completing root cause analysis, temporary workaround for recovery and work with development team for corrective actions. Produce and deliver post-mortem actions to prevent the issues in the newer products by incorporating learning from the field. Active participation and contribution to System Development Lifecycle processes (Product/system requirement review discussions, Software Design implementation discussions, Peer code review, Work with the Product management team for Customer scenarios and use cases). Cross-functional coordination with multiple stakeholders within different Engineering and Services teams and with the customer to preserve customer confidence / experience. Discussion with Arch team to conclude on the necessary changes needed in Architecture if necessary. Providing on-demand suggestions to the Arch Team on the ICP usage of Products to plan for Feature considerations. Increase the ability of services teams to reduce escalations to Engineering by Building tools, knowledge bases, debug recipes. Implement process changes in Engineering org to prevent breakages, checklists, regression suites, drive custom solutions.
Posted 2 months ago
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