Designation: Account Manager Location: Perungudi, Chennai - Work from Office only Department: VOICE Shift : 8.30 PM to 5.30 AM Reports To: Manager - RCM Job Summary: We are seeking a detail-oriented and proactive Account Manager to oversee and manage client accounts within our Revenue Cycle Management (RCM) medical billing division. This role is pivotal in ensuring the success of our clients by optimizing billing processes, resolving issues, and improving collections performance. The ideal candidate has strong experience in medical billing, excellent communication skills, excellent client co ordination skills and a deep understanding of the end-to-end RCM process. Key Responsibilities: Serve as the main point of contact for assigned clients regarding all billing and revenue cycle matters. Monitor and manage the full revenue cycle process including charge entry, claims submission, payment posting, denial management, and AR follow-up. Regularly review client accounts to ensure optimal performance, accurate billing, and timely reimbursements. Analyze and interpret reports to identify trends, issues, or areas for improvement in collections and RCM performance. Participate in regular meetings with clients to review performance, address concerns, and align on strategic goals. Work cross-functionally with billing, coding, and AR teams to ensure service quality. Ensure compliance with HIPAA and all applicable healthcare billing regulations and payer requirements. Manage onboarding and training of new client accounts, ensuring a smooth transition and setup. Prepare and present client performance reports using KPIs such as AR days, denial rates, and collection ratios. Stay updated on industry trends, payer changes, and regulatory updates impacting medical billing and RCM. Qualifications: Bachelors degree mandatory 10+ years of experience in RCM, medical billing, US healthcare industry is mandatory with Account manager experience. Strong understanding of CPT, ICD-10, and HCPCS coding as well as insurance guidelines (Medicare, Medicaid, Commercial) with END TO END RCM knowledge and experience is needed. Familiarity with EHR/EMR and medical billing software Familiarity in ONCOLOGY specialty will be given preference Proficient in Excel and data analysis tools for reporting and trend analysis. Excellent communication, organizational, and problem-solving skills. Ability to manage multiple client accounts and meet deadlines in a fast-paced environment. Preferable male candidate Residing to office location (Perungudi) will be given preference with own mode of transportation Should be able to join immediately. Perks and Benefits : Salary : Best as per industry standards PF Dinner facility Medical Insurance coverage Interested candidates can send resume to ceciliea@scioms.com
Openings for International Voice Process- US healthcare (For Freshers) Freshers with other field experience with good communication skills can apply(from 2020 passed out onwards only) Designation : Trainee Client Service Executive (Night shift-Voice process). Job Location : Tidel Park in Taramani or Premises in Perungudi (Next to Perungudi EB office), Chennai(Location depends on project assigned) Job Roles : Work in teams that process medical billing transactions and strive to achieve team goal In some cases To make calls to insurance companies or to the client to follow up on unpaid claims. To make calls to patients on behalf of doctor's office Absorb all business rules provided by the customer and process transactions with a high standard of accuracy and within the stipulated turnaround time Desired Candidate profile : Should be Willing to work in Night shift (5.30 PM to 2.30 or 8.30 PM to 5.30 AM-depends on project assigned) Should be willing to join immediately for work from office mode Any degree or Diploma(12+Diploma only) is mandatory- Freshers from 2020 passed out onwards only Should have Good English communication skills (Written and oral) Should posses good typing skills and good knowledge in MS office(Excel Knowledge mandatory) Cab Drop facility(One way) will be provided only for female candidates residing in nearby areas Food facility available for all night shift employee. Medical insurance facility for all employees For queries pls WhatsApp to 9176282509 or email to ceciliea@scioms.com Salary : For Freshers -Rs. 17750/- as CTC per month For Experienced in AR calling/Patient calling process as per industry standards)
Job Location : S&D, SCYO Decision Services, No.5-69, bethel Nagar Street, Industrial Estate, Perungudi, Chennai-600096 Land Mark: Left before Perungudi Toll gate and building near Perungudi EB Office Perks and Benefits: ESI & PF benefits, One way cab Drop facility for female candidates, Food facility for all night shift employees, medical insurance coverage Job Roles : Maintain AR medical billing claims/accounts at an acceptable level. Should have experience in Calling in medical billing field for 1-3 yrs Work in teams that process medical billing transactions and strive to achieve team goal In some cases To make calls to insurance companies or to the client to follow up on unpaid claims. Absorb all business rules provided by the customer and process transactions with a high standard of accuracy and within the stipulated turnaround time Desired Candidate profile : Should have 6 months to 3 yrs experience working as AR caller in medical billing (US healthcare) field. Should be Willing to work in Night shift (5.30 PM to 2.30 or later) Should be willing to join immediately for work from office mode Any degree is mandatory Should have Excellent English communication skills(Written and oral) Should posses good typing skills and good knowledge in MS office(Excel Knowledge mandatory) Should be willing to work for Minimum 1 year. Cab Drop facility(One way) will be provided only for female candidates residing in nearby areas Freshers and other field experienced(2022 passed out onwards only) can apply for entry level openings only. For queries or clarifications pls email to ceciliea@scioms.com or hrintern@scioms.com Contact - Ceciliea - 9840662436 (Please WhatsApp/Text for interview schedule)
Walk in Drive for International Voice Process- US healthcare (For Freshers) Freshers with other field experience with good communication skills can apply(from 2022 passed out onwards only) Designation : Trainee Client Service Executive (Night shift-Voice process). Job Location : Tidel Park in Taramani or Premises in Perungudi (Next to Perungudi EB office), Chennai(Location depends on project assigned) Job Roles : Work in teams that process medical billing transactions and strive to achieve team goal In some cases To make calls to insurance companies or to the client to follow up on unpaid claims. To make calls to patients on behalf of doctor's office Absorb all business rules provided by the customer and process transactions with a high standard of accuracy and within the stipulated turnaround time Desired Candidate profile : Should be Willing to work in Night shift (5.30 PM to 2.30 or 8.30 PM to 5.30 AM-depends on project assigned) Should be willing to join immediately for work from office mode Any degree or Diploma(12+Diploma only) is mandatory- Freshers from 2022 passed out onwards only Should have Good English communication skills (Written and oral) Should posses good typing skills and good knowledge in MS office(Excel Knowledge mandatory) Cab Drop facility(One way) will be provided only for female candidates residing in nearby areas Food facility available for all night shift employee. Medical insurance facility for all employees For queries pls WhatsApp to 9176282509 or email to ceciliea@scioms.com Salary : For Freshers -Rs. 2,13,000/- as CTC per annum + Retention Bonus For Experienced in AR calling/Patient calling process as per industry standards)
Job Description: Monitor and manage incoming faxes related to medical records, patient referrals, claims, authorizations, and other healthcare documentation. Accurately sort, categorize, and file faxes electronically within the system. Ensure timely and proper routing of documents to appropriate teams or individuals. Maintain up-to-date and accurate records of processed faxes in compliance with HIPAA and other healthcare standards. Handle inbound calls from healthcare providers, patients, and insurance companies regarding fax-related queries. Provide information and resolve issues promptly and professionally. Make outbound calls to clarify information, request additional documentation, or provide updates as required. Adhere to healthcare regulations, including HIPAA, to maintain the confidentiality of patient information. Preferred Skills: Should be willing to work in night shift (5.30 PM to 2.30 AM) Should be willing to work from office mode. Any degree / diploma is considered as mandatory Good communication skills (Written and Oral) Should possess good typing skills and good knowledge in MS office (Excel Knowledge mandatory. Should be willing to work for Minimum 1 year. Freshers or experience in other fields with our expected skill set can also apply Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹13,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Work Location: In person
Job Description: Monitor and manage incoming faxes related to medical records, patient referrals, claims, authorizations, and other healthcare documentation. Accurately sort, categorize, and file faxes electronically within the system. Ensure timely and proper routing of documents to appropriate teams or individuals. Maintain up-to-date and accurate records of processed faxes in compliance with HIPAA and other healthcare standards. Handle inbound calls from healthcare providers, patients, and insurance companies regarding fax-related queries. Provide information and resolve issues promptly and professionally. Make outbound calls to clarify information, request additional documentation, or provide updates as required. Adhere to healthcare regulations, including HIPAA, to maintain the confidentiality of patient information. Preferred Skills: Should be willing to work in night shift (5.30 PM to 2.30 AM) Should be willing to work from office mode. Any degree / diploma is considered as mandatory Good communication skills (Written and Oral) Should possess good typing skills and good knowledge in MS office (Excel Knowledge mandatory. Should be willing to work for Minimum 1 year. Freshers or experience in other fields with our expected skill set can also apply Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹13,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Work Location: In person
The role involves monitoring and managing incoming faxes related to medical records, patient referrals, claims, authorizations, and other healthcare documentation. You will be responsible for accurately sorting, categorizing, and filing faxes electronically within the system while ensuring timely and proper routing of documents to the appropriate teams or individuals. It is crucial to maintain up-to-date and accurate records of processed faxes in compliance with HIPAA and other healthcare standards. Additionally, handling inbound calls from healthcare providers, patients, and insurance companies regarding fax-related queries is part of the job. You will be expected to provide information and resolve issues promptly and professionally, including making outbound calls to clarify information, request additional documentation, or provide updates as required. Adherence to healthcare regulations, particularly HIPAA, is essential to maintain the confidentiality of patient information. Preferred Skills: - Willingness to work in the night shift (5.30 PM to 2.30 AM) - Ability to work in an office setting - Any degree/diploma is mandatory - Strong communication skills (both written and oral) - Proficiency in typing and good knowledge of MS Office (Excel knowledge is mandatory) - Commitment to work for a minimum of 1 year - Freshers or individuals with experience in other fields but possessing the expected skill set are encouraged to apply This is a full-time, permanent position suitable for fresher candidates. Benefits include: - Health insurance - Leave encashment - Provident Fund Work Location: In person,
Job Location : S&D, SCYO Decision Services, No.5-69, bethel Nagar Street, Industrial Estate, Perungudi, Chennai-600096 Land Mark: Left before Perungudi Toll gate and building near Perungudi EB Office Perks and Benefits: ESI & PF benefits, One way cab Drop facility for female candidates, Food facility for all night shift employees, medical insurance coverage Job Roles : FOR EXPERIENCED : Should have experience in Calling in medical billing field for 1-2 yrs FOR EXPERIENCED AND FRESHERS Maintain AR medical billing claims/accounts at an acceptable level. Work in teams that process medical billing transactions and strive to achieve team goal In some cases To make calls to insurance companies or to the client to follow up on unpaid claims. Absorb all business rules provided by the customer and process transactions with a high standard of accuracy and within the stipulated turnaround time Desired Candidate profile : Should have 6 months to 3 yrs experience working as AR caller in medical billing (US healthcare) field. Should be Willing to work in Night shift (5.30 PM to 2.30 or later) Should be willing to join immediately for work from office mode Any degree is mandatory Should have Excellent English communication skills(Written and oral) Should posses good typing skills and good knowledge in MS office(Excel Knowledge mandatory) Should be willing to work for Minimum 1 year. Cab Drop facility(One way) will be provided only for female candidates residing in nearby areas Freshers and other field experienced(2022 passed out onwards only) can apply for entry level openings . Salary for Entry level for VOICE process in US healthcare - 2,13,000/- as CTC per annum + Retention bonus For queries or clarifications pls email to ceciliea@scioms.com Contact - Ceciliea - 9840662436 (Please WhatsApp/Text for interview schedule)
Job Location : S&D, SCYO Decision Services, No.5-69, bethel Nagar Street, Industrial Estate, Perungudi, Chennai-600096 Land Mark: Left before Perungudi Toll gate and building near Perungudi EB Office Perks and Benefits: One way cab Drop facility {for female candidates}, PF, ESI, Food facility, medical insurance coverage for all night shift employees Job Roles : Maintain AR medical billing claims/accounts at an acceptable level. Should have experience in AR Calling in medical billing field for 1-3 yrs Work in teams that process medical billing transactions and strive to achieve team goal In some cases To make calls to insurance companies or to the client to follow up on unpaid claims. Absorb all business rules provided by the customer and process transactions with a high standard of accuracy and within the stipulated turnaround time Desired Candidate profile : Should have 6 months to 2 yrs experience working as AR caller in medical billing (US healthcare) field. Should be Willing to work in Night shift (8.30 PM to 5.30 AM or 5.30 PM to 2.30) Should be willing to join immediately for work from office mode Any degree is mandatory Should have Excellent English communication skills(Written and oral) Should posses good typing skills and good knowledge in MS office(Excel Knowledge mandatory) Should be willing to work for Minimum 1 year. Cab Drop facility(One way) will be provided only for female candidates residing in nearby areas Freshers and other field experienced(2022 passed out onwards only) can apply for entry level openings only. For queries or clarifications pls email to ceciliea@scioms.com Contact - Ceciliea - 9840662436 (Please WhatsApp/Text for interview schedule)
Openings as AR/IV/Patient caller - International Voice Process- US healthcare (For Freshers) Freshers with other field experience with good communication skills can apply(from 2022 passed out onwards only) Designation : Trainee Client Service Executive (Night shift-Voice process). Job Location : Tidel Park in Taramani or Premises in Perungudi (Next to Perungudi EB office), Chennai(Location depends on project assigned) Job Roles : Work in teams that process medical billing transactions and strive to achieve team goal In some cases To make calls to insurance companies or to the client to follow up on unpaid claims. To make calls to patients on behalf of doctor's office Absorb all business rules provided by the customer and process transactions with a high standard of accuracy and within the stipulated turnaround time Desired Candidate profile : Should be Willing to work in Night shift (5.30 PM to 2.30 or 8.30 PM to 5.30 AM-depends on project assigned) Should be willing to join immediately for work from office mode Any degree or Diploma(12+Diploma only) is mandatory- Freshers from 2022 passed out onwards only Should have Good English communication skills (Written and oral) Should posses good typing skills and good knowledge in MS office(Excel Knowledge mandatory) Cab Drop facility(One way) will be provided for female candidates residing in nearby areas Food facility available for all night shift employee. Medical insurance facility for all employees If interested pls share updated resume to cecliea@scioms.com Salary : For Freshers -Rs. 2,13,000/- as CTC per annum + Retention Bonus
Job Location : S&D, SCYO Decision Services, No.5-69, bethel Nagar Street, Industrial Estate, Perungudi, Chennai-600096 Land Mark: Left before Perungudi Toll gate and building near Perungudi EB Office Perks and Benefits: ESI & PF benefits, One way cab Drop facility for female candidates, Food facility for all night shift employees, medical insurance coverage Job Roles : FOR EXPERIENCED : Should have experience in Calling in medical billing field for 6 months -2 yrs Excellent Salary hike as per industry standards Job Details : Maintain AR medical billing claims/accounts at an acceptable level. Work in teams that process medical billing transactions and strive to achieve team goal In some cases To make calls to insurance companies or to the client to follow up on unpaid claims. Absorb all business rules provided by the customer and process transactions with a high standard of accuracy and within the stipulated turnaround time Desired Candidate profile : Should have 6 months to 2 yrs experience working as AR caller in medical billing (US healthcare) field. Should be Willing to work in Night shift (5.30 PM to 2.30 or later) Should be willing to join immediately for work from office mode Any degree is mandatory Should have Excellent English communication skills(Written and oral) Should posses good typing skills and good knowledge in MS office(Excel Knowledge mandatory) Should be willing to work for Minimum 1 year. Cab Drop facility(One way) will be provided only for female candidates residing in nearby areas Freshers and other field experienced(2022 passed out onwards only) can apply for entry level openings . Salary for Entry level for VOICE process in US healthcare - 2,13,000/- as CTC per annum + Retention bonus For queries or clarifications pls email to ceciliea@scioms.com Contact number : 9176278179 (Please WhatsApp/Text for interview schedule)