2 Scum Jobs

ead SDET (Software Development Engineer in Test) Location: Hyderabad / Bengaluru Experience Level: 9-12 years We are seeking a Lead SDET to drive the quality engineering strategy, lead a team of SDETs, and contribute to building robust and scalable automation frameworks for our enterprise applications. As the Lead SDET, you will work closely with development, product, and DevOps teams to ensure a high-quality user experience through automated and manual testing efforts. Key Responsibilities: Strategy & Leadership Define and lead the end-to-end automation and quality strategy across multiple projects or products. Mentor and lead a team of SDETs and QA engineers, fostering a culture of quality and ownership. Collaborate with engineering and product leadership to integrate quality gates into CI/CD workflows. Evangelise shift-left testing, test-driven development (TDD), and behaviour-driven development (BDD) practices. Test Automation & Framework Development Design, build, and maintain robust, reusable, and scalable automation frameworks for UI, API, performance, and integration testing. Own automation architecture decisions and implement best practices around code quality, modularity, and execution performance. Integrate automated test suites into CI/CD pipelines and ensure rapid feedback for every code change. Collaboration & SDLC Involvement Participate in backlog refinement, sprint planning, and release readiness discussions to influence testability and quality. Partner with developers and DevOps to enable continuous testing and high test coverage in pre-production environments. Collaborate with Product and UX teams to define acceptance criteria and ensure customer-centric testing. Quality Metrics & Reporting Define, collect, and report on quality metrics (e.g., defect leakage, test coverage, escape rate, automation ROI). Drive continuous improvement initiatives based on data and retrospectives. Required Qualifications 7+ years of experience in Quality Engineering or SDET roles, with 2+ years in a leadership capacity. Strong coding skills in one or more of the following: Java, C#, Python, or JavaScript/TypeScript . Hands-on experience with test frameworks like Selenium, Cypress, Playwright, TestNG, JUnit, REST Assured , etc. Deep understanding of testing concepts, including unit, integration, functional, regression, performance, and security testing . Experience with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI/CD ) and version control (e.g., Git ). Familiarity with cloud-based test environments and containerized test execution using Docker and Kubernetes . Strong experience with test management and reporting tools (e.g., Allure, TestRail, Xray, Zephyr ). Solid understanding of Agile/Scrum methodologies and how quality fits into iterative delivery. Preferred Qualifications Experience in performance/load testing tools like JMeter, Gatling, or k6 . Prior exposure to contract testing and service virtualization (e.g., Pact, WireMock ). Knowledge of cloud platforms (AWS, Azure, or GCP) and testing in distributed systems. Familiarity with accessibility and security testing is a plus. Experience working in regulated domains (e.g., finance, healthcare) is desirable. Soft Skills: Excellent verbal and written communication skills. Strong analytical and debugging skills with attention to detail. Ability to lead through influence and build consensus in cross-functional teams. Passion for mentoring, coaching, and developing high-performing test engineers.

Position : ServiceNow CSM Architect Shift Timing: AEST (Australian Eastern Standard Time, AEST Time Zone) Experience: Minimum 10 Years Notice Period: Immediate to 15 Days Only Mandatory E xperience ServiceNow CSM expertise with architecture and implementation of Case Management, Playbooks, Virtual Agent, AWA, Communities, FSM, Flow Designer, IntegrationHub, Performance Analytics, REST/SOAP APIs, Agile/Scrum delivery, and strong stakeholder management. Job Description Key Responsibilities The ServiceNow CSM Architect will be responsible for the design, architecture, and implementation of scalable and efficient Customer Service Management (CSM) solutions within the ServiceNow platform. The ideal candidate will have deep CSM expertise and the ability to align platform capabilities with business goals. Core Responsibilities: Lead architecture and end-to-end design of CSM solutions: Case Management, Playbooks, Virtual Agent, AWA, Communities, Knowledge Management, and FSM. Collaborate with stakeholders to gather requirements and translate them into scalable technical solutions. Define and maintain CSM roadmap and architecture aligned with platform capabilities. Provide architectural leadership across the project lifecyclefrom discovery to deployment. Create and review architecture documents, high-level designs, and integration specs. Ensure compliance with ServiceNow best practices in performance, security, and scalability. Support integrations with external platforms (CRM, contact centre tools, customer portals). Enforce platform governance, standards, and development best practices. Mentor development teams and assist with complex configurations/customizations Qualifications and Skills Bachelor's degree in Computer Science, IT, or a related field. 8+ years of ServiceNow experience with 3+ years in an architect role. Strong hands-on experience with ServiceNow CSM implementations. Proficiency in Flow Designer, Integration Hub, Virtual Agent, Predictive Intelligence, and Performance Analytics. Experience in REST/SOAP API integrations. Excellent stakeholder interaction, presentation, and documentation skills. Certifications Required: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist CSM Preferred experience with: Experience Designer, Employee Centre Industry-specific CSM configurations (e.g., telecom, public sector) Agile/Scrum project delivery Soft Skills Strong problem-solving and analytical thinking. Excellent communication both written and verbal. Leadership ability with strong stakeholder influence. Email: Sam@hiresquad.in