3 Scrum Activities Jobs

The role of an OTC production support resource involves providing timely and effective support to clients facing issues, errors, or queries related to the OTC flow impacting Aligns users. This includes troubleshooting, debugging, testing, configuring, updating, or documenting processes, services, or solutions. Support consultants may also deliver training, guidance, or best practices to clients on optimal product usage, depending on the nature and complexity of the production issue. Main responsibilities include monitoring, maintaining, and resolving OTC processing issues in the SAP production environment. The candidate should possess a Scrum Master Certificate and have experience in Agile processes, handling scrum teams, and be familiar with Scrum activities. Additionally, they are required to respond to incidents and requests, analyze root causes of problems, and collaborate with other teams. Routine checks and audits on systems to ensure quality and performance standards are met are also part of the role. The ideal candidate should be able to work independently and as part of a team, managing multiple tasks and priorities in a fast-paced environment. Strong communication, problem-solving, analytical, and customer service skills are essential. Collaboration with business stakeholders to resolve technical issues in the SAP system is a key aspect of the position. Prioritizing and managing numerous issues within accepted service levels, participating in Incident Management and Problem Management processes, and performing root cause analysis are also crucial responsibilities. Collaboration with the SAP functional team and other business units to resolve user issues while contributing to a growing knowledge network is required. Supporting the release management process to ensure all production changes align with Change Management policies is essential. Education qualifications include a technical degree in Engineering or equivalent experience, with a Master's degree being a plus. A minimum of 7+ years of SAP experience in SD and substantial knowledge of OTC system configuration are necessary. Exposure to CRM SFDC and S4/HANA is advantageous. Experience in full-scale, global SAP implementation and effective communication with Business SMEs, IT team members, and end-users worldwide are important. Strong analytical, problem-solving, presentation, collaboration, and interpersonal skills are required for this role.,

The OTC production support resource is responsible for providing timely and effective support to clients who encounter issues, errors, or questions related to the OTC flow that impact Aligns users. This may involve troubleshooting, debugging, testing, configuring, updating, or documenting the process, service, or solution. A support consultant may also deliver training, guidance, or best practices to clients on optimally using the product, service, or solution. A support consultant may work with different types of clients, such as end-users and business owners, depending on the nature and complexity of the production issue. Responsible for monitoring, maintaining, and resolving issues related to the OTC processing the SAP production environment. Should have Scrum Master Certificate and familiarity with Agile processes and experience in handling scrum teams. This role involves responding to incidents and requests from users or customers, analyzing and diagnosing root causes of problems, as well as communicating and collaborating with other teams. Performing routine checks and audits on the systems to ensure they meet quality and performance standards is also a key responsibility. The candidate needs to be able to work independently and as part of a team while managing multiple tasks and priorities in a fast-paced environment. Communication, problem-solving, analytical, and customer service skills are also necessary. Involves working closely with business stakeholders to resolve and provide any technical support required in the SAP system. Prioritizing numerous issues of varying severity and effectively managing the resolution of all issues within accepted service levels is crucial. Participating in the Incident Management and Problem Management processes, performing root cause analysis, resolution, and reporting are integral to the role. Collaborating extensively with the SAP functional team and other business units to resolve users" issues while actively contributing to a growing knowledge network that improves the effectiveness of the support team. Supporting the release management process, ensuring that all production changes are processed according to Change Management policies and procedures is an essential aspect of the position. Education Qualification & Skills Required: Technical degree in Engineering or equivalent experience required; Master's is a plus. Minimum 7 plus years of SAP experience in the area of SD, exposure to CRM SFDC, and S4/HANA is a plus. Substantial knowledge of OTC system configuration, prior experience in full-scale, global SAP implementation, effective communication with Business SMEs, Technical IT team members, and end-users across the globe, excellent analytical and problem-solving skills, strong ability to explain technical issues to business users, and excellent communication, collaboration, and interpersonal skills are necessary for this role.,

The OTC production support resource is responsible for providing timely and effective support to clients who encounter issues, errors, or questions related to the OTC flow that impact Aligns users. This may involve troubleshooting, debugging, testing, configuring, updating, or documenting the process, service, or solution. A support consultant may also deliver training, guidance, or best practices to clients on optimally using the product, service, or solution. A support consultant may work with different types of clients, such as end-users and business owners, depending on the nature and complexity of the production issue. Responsible for monitoring, maintaining, and resolving issues related to the OTC processing the SAP production environment. The role requires the individual to have a Scrum Master Certificate and experience in handling scrum teams, as well as familiarity with Agile processes and activities. The responsibilities also include responding to incidents and requests from users or customers, analyzing and diagnosing root causes of problems, as well as communicating and collaborating with other teams. Routine checks and audits on the systems are performed to ensure they meet quality and performance standards. The candidate should be able to work independently and as part of a team, managing multiple tasks and priorities in a fast-paced environment. Communication, problem-solving, analytical, and customer service skills are essential. Working closely with business stakeholders to resolve issues and provide technical support in the SAP system is a key aspect of the role. Prioritizing numerous issues of varying severity and effectively managing their resolution within accepted service levels is crucial. Participation in the Incident Management and Problem Management processes, including root cause analysis, resolution, and reporting, is required. Collaboration with the SAP functional team and other business units to resolve users" issues while contributing to a growing knowledge network is emphasized. Supporting the release management process to ensure that all production changes are processed according to Change Management policies and procedures is also part of the role. Education Qualification & Skills Required: - Technical degree in Engineering or equivalent experience required; Master's is a plus - Minimum 7 plus years of SAP experience in the area of SD - Exposure to CRM SFDC and S4/HANA is a plus - Substantial knowledge of OTC system configuration - Prior experience in full-scale, global SAP implementation - Effective communication with Business SMEs, Technical IT team members, and End users - Excellent analytical, problem-solving, presentation, and oral communication skills - Team player with the ability to explain technical issues to business users - Strong communication, collaboration, and interpersonal skills.,