Job Summary We are looking for a dedicated and knowledgeable IT Support Administrator to manage and support our internal technology infrastructure, ensuring seamless operations across networks, devices, applications, and user environments. The ideal candidate will serve as the first point of contact for technical support, manage IT systems, and contribute to the maintenance, monitoring, and improvement of IT operations. Key Responsibilities End-User Support: Provide Tier 1 & Tier 2 technical support to users for hardware, software, networking, and systems issues. Respond to service requests and incidents through a ticketing system (e.g., JIRA, ServiceNow, Zendesk). Troubleshoot issues related to Windows/Mac OS, printers, mobile devices, and office equipment. Set up and configure laptops, desktops, VoIP phones, and other peripherals. Assist in onboarding/offboarding users including account setup, hardware provisioning, and access permissions. System & Network Administration Monitor and maintain local area networks (LAN), wide area networks (WAN), Wi-Fi, and VPN connectivity. Administer Active Directory, Group Policies, DNS, DHCP, and other Windows Server services. Manage Office 365 / Microsoft 365, Google Workspace, or other productivity platforms. Perform regular patch management, software updates, and antivirus deployments. Asset And Inventory Management Maintain and update IT asset inventory for hardware and software licenses. Coordinate with vendors for equipment procurement, warranty claims, and service requests. Security & Compliance Ensure data security best practices, including user permission audits, endpoint protection, and secure backups. Enforce IT policies for passwords, access control, device usage, and acceptable use. Participate in audits and compliance checks (ISO, SOC, HIPAA, etc., if applicable). Documentation & Process Improvement Create and maintain user guides, knowledge base articles, and standard operating procedures (SOPs). Identify and propose improvements to support processes and IT infrastructure. Required Qualifications Bachelors degree in Information Technology, Computer Science, or related field (or equivalent work experience). 5+ years of experience in IT support or system administration. Proficiency with Windows and Mac operating systems, Microsoft 365, and standard desktop applications. Experience with Active Directory, DNS, DHCP, Group Policies, and remote support tools. Knowledge of networking fundamentals (TCP/IP, DHCP, VPN, firewalls). Strong troubleshooting skills and ability to diagnose both hardware and software issues. Preferred Qualifications Certifications such as CompTIA A+, Network+, Microsoft Certified (MCP, MCSA), ITIL, or Cisco CCNA. Experience with ticketing systems (JIRA, ServiceNow) and remote management tools (TeamViewer, AnyDesk). Exposure to cloud-based environments (Azure AD, AWS, Google Workspace). Familiarity with mobile device management (MDM) tools such as Intune or JAMF. Understanding of cybersecurity principles and endpoint protection solutions. Soft Skills Strong communication and interpersonal skills. Excellent time management and ability to handle multiple priorities. Customer-focused attitude with a sense of urgency. Team player with a proactive and analytical mindset. (ref:hirist.tech) Show more Show less
Company Description Scrrum Labs provides software solutions, IT services, digital marketing, and recruitment services for businesses of all sizes. Located in Gurugram, the company offers quick and transparent project delivery processes that exceed client expectations. The organization has the tools, expertise, and IT support necessary for building or growing successful businesses. Role Description This is a full-time hybrid role for a Magento/Adobe Developer with 4-5 years of experience. The Developer will be responsible for day-to-day tasks such as developing and maintaining Magento Community Website and collaborating with cross-functional teams, and ensuring the performance, quality, and responsiveness of applications. The position is based in Gurugram with the flexibility for some work from home. Qualifications Magento and Adobe Development skills. Migration of Adobe Commerce to Magento Community. Magento Community Extensions for B2B. Integration with Celigo & Netsuite. Deployment of Magento to GCP or AWS. Setting up Deployment Pipeline for smoother future deployments. Experience with web development and e-commerce platforms. Knowledge of PHP and MySQL. Problem-solving and analytical skills. Strong communication and collaboration abilities. Ability to work independently and in a team. Bachelor's degree in Computer Science, IT, or related field. (ref:hirist.tech) Show more Show less
Company Description Scrrum Labs is a provider of software solutions, IT services, digital marketing, and recruitment services for businesses of all sizes. With a focus on quick and transparent project delivery, we pride ourselves on exceeding client expectations with our expertise and support in building successful businesses. Role Description This is a full-time hybrid role for a Business Development Specialist at Scrrum Labs. The role is located in Gurugram but allows for some work from home. The Business Development Specialist will be responsible for lead generation, market research, customer service, and utilizing analytical skills to drive business growth. Qualifications Analytical Skills and Market Research abilities Strong Communication and Customer Service skills Experience in Lead Generation Ability to work independently and as part of a team Knowledge of IT services and software solutions is a plus Bachelor's degree in Business, Marketing, or related field
📍 Location: Gurugram (Near Huda City Center Metro) – Hybrid (2 days/week in office) 💼 Employment Type: Full-time We are looking for a detail-oriented QA Engineer with strong expertise in manual and automation testing . The role involves testing web and mobile applications, validating APIs, ensuring great user experiences, and working on performance testing. Responsibilities: Perform Manual Testing of web and mobile applications. Conduct API Testing using Postman/JMeter. Validate UI/UX flows for usability and consistency. Execute cross-browser and cross-device testing with BrowserStack. Work with Appium on BrowserStack for mobile automation testing. Develop and execute JMeter scripts for performance testing. Collaborate with developers and product teams to identify, reproduce, and track bugs. Document test cases, test results, and prepare reports. Maintain Kanban board for bugs/improvements/feature tracking. Required Skills & Tools: Manual Testing expertise. API Testing (Postman). UI/UX Testing. Hands-on experience with BrowserStack (Web & Appium). Performance testing with JMeter scripts. Strong analytical and problem-solving skills. Good To Have: Experience with CI/CD pipeline integration. Familiarity with Agile/Scrum methodologies. Knowledge of automation frameworks. Strong communication and teamwork skills. Why Join Us? Hybrid work setup (flexibility with 2 days/week in office at Gurugram). Work with modern tools and challenging projects. A collaborative and growth-driven culture.
Selected Intern's Day-to-day Responsibilites Include Owning and improving the quality of our products. Working with product, design, and engineering teams to raise the bar for user experience. Testing across multiple platforms and ensuring bug-free, smooth performance. About Company: We offer services for entire software and web development, content management solutions, and creative designs from the very beginning to the end. Our overall process includes concept, analysis, design, development, testing, and maintenance. We follow a complete SDLC (Software Development Life Cycle), which ensures a systematic and risk-free flow of the entire process.
Selected Intern's Day-to-day Responsibilites Include Owning and improving the quality of our products. Working with product, design, and engineering teams to raise the bar for user experience. Testing across multiple platforms and ensuring bug-free, smooth performance. About Company: We offer services for entire software and web development, content management solutions, and creative designs from the very beginning to the end. Our overall process includes concept, analysis, design, development, testing, and maintenance. We follow a complete SDLC (Software Development Life Cycle), which ensures a systematic and risk-free flow of the entire process.
Selected Intern's Day-to-day Responsibilites Include Owning and improving the quality of our products. Working with product, design, and engineering teams to raise the bar for user experience. Testing across multiple platforms and ensuring bug-free, smooth performance. About Company: We offer services for entire software and web development, content management solutions, and creative designs from the very beginning to the end. Our overall process includes concept, analysis, design, development, testing, and maintenance. We follow a complete SDLC (Software Development Life Cycle), which ensures a systematic and risk-free flow of the entire process.
As an intern at the company, your day-to-day responsibilities will include: - Owning and improving the quality of the products. - Collaborating with product, design, and engineering teams to enhance the user experience. - Conducting testing across multiple platforms to ensure bug-free and smooth performance. The company offers services for entire software and web development, content management solutions, and creative designs. The overall process at the company includes concept, analysis, design, development, testing, and maintenance. They follow a complete SDLC (Software Development Life Cycle) to ensure a systematic and risk-free flow of the entire process.,
Company Description Scrrum Labs has the tools, expertise, and IT support essential for building or growing a successful business. We offer a range of services including software solutions, IT services, digital marketing, and recruitment services, from small projects to large government-level projects. We take pride in our quick and transparent project delivery processes that consistently exceed our clients' expectations. Role Description This is a full-time hybrid role for a Senior Software Engineer located in Gurugram, with some work-from-home flexibility. The Senior Software Engineer will be responsible for designing, developing, and maintaining software applications. Day-to-day tasks include back-end web development, programming, and implementing object-oriented programming (OOP) principles. The role requires collaboration with cross-functional teams to deliver high-quality software solutions. Qualifications Strong background in javascript, nodejs, mongoDB, python, google cloud, microsoft azure, redis. Experience with integrating Gen AI into backend to generate insights. Experience with modern AI tools like Lovable, Bolt.new, Cursor to generate frontend code in react / angular. Advanced skills in Programming, particularly in Object-Oriented Programming (OOP) Excellent problem-solving and analytical skills Ability to work both independently and collaboratively in a small team environment Bachelor's or Master's degree in Computer Science or related field Strong communication skills is a must
Company Description Scrrum Labs has the tools, expertise, and IT support essential for building or growing a successful business. We offer a range of services including software solutions, IT services, digital marketing, and recruitment services, from small projects to large government-level projects. We take pride in our quick and transparent project delivery processes that consistently exceed our clients expectations. Role Description This is a full-time hybrid role for a Senior Software Engineer located in Gurugram, with some work-from-home flexibility. The Senior Software Engineer will be responsible for designing, developing, and maintaining software applications. Day-to-day tasks include back-end web development, programming, and implementing object-oriented programming (OOP) principles. The role requires collaboration with cross-functional teams to deliver high-quality software solutions. Qualifications Strong background in javascript, nodejs, mongoDB, python, google cloud, microsoft azure, redis. Experience with integrating Gen AI into backend to generate insights. Experience with modern AI tools like Lovable, Bolt.new, Cursor to generate frontend code in react / angular. Advanced skills in Programming, particularly in Object-Oriented Programming (OOP) Excellent problem-solving and analytical skills Ability to work both independently and collaboratively in a small team environment Bachelor's or Master's degree in Computer Science or related field Strong communication skills is a must
Description Experienced Programmer and/or Automation Tester, with good technical skills. C#, .NET, Selenium and Python skills. Experience of using Selenium or other functional test automation tools. Self-starter does what it takes to get the job done. Comfortable operating in a dynamic environment. Experienced, able and keen to work using Agile development methodologies. Excellent communication skills, verbal and written. Experience of test tracking tools. Proficient using source code management tools such as Git or SVN. Familiarity with and/or accreditation in AWS or similar Cloud technology Preferred Skills & Experience Strong CI/CD build and automation pipeline knowledge. Experience with containerization and related technologies. SEB Foundation Certificate in Software Testing/ISTQB Certified Tester Foundation, Advanced or Practitioner Level is desirable. Understanding of the SDLC and agile delivery methodology. Ability to work independently and in a team environment. Ability to communicate effectively in English with all levels of staff, both orally and written. Ability to handle own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision. Highly motivated, self-directed individual with a positive & pro-active demeanor to work. Be driven and committed to the goals and objectives of the team and organization. Experience with JIRA and Confluence Education & Professional Skills BE/MS degree in Computer Science, Software Engineering or STEM degree (Desirable). Solid English reading/writing capability required. Good communication & articulation skills. Curious about new technologies and tools, creative thinking and initiative taking (ref:hirist.tech)
As an experienced Programmer and/or Automation Tester, you will be required to have good technical skills in C#, .NET, Selenium, and Python. Your experience in using Selenium or other functional test automation tools will be crucial in this role. You should be a self-starter who is willing to do what it takes to get the job done and be comfortable operating in a dynamic environment. Additionally, you should be experienced, able, and keen to work using Agile development methodologies. Your excellent communication skills, both verbal and written, will be essential, along with experience in test tracking tools and proficiency in source code management tools such as Git or SVN. Familiarity with and/or accreditation in AWS or similar Cloud technology will be a plus. Preferred Skills & Experience: - Strong CI/CD build and automation pipeline knowledge - Experience with containerization and related technologies - SEB Foundation Certificate in Software Testing/ISTQB Certified Tester Foundation, Advanced, or Practitioner Level is desirable - Understanding of the SDLC and agile delivery methodology - Ability to work independently and in a team environment - Ability to communicate effectively in English with all levels of staff, both orally and written - Ability to handle your work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision - Highly motivated, self-directed individual with a positive & pro-active demeanor to work - Driven and committed to the goals and objectives of the team and organization - Experience with JIRA and Confluence Education & Professional Skills: - BE/MS degree in Computer Science, Software Engineering, or STEM degree (Desirable) - Solid English reading/writing capability required - Good communication & articulation skills - Curious about new technologies and tools, creative thinking, and initiative-taking Please note that this job requires a blend of technical expertise, communication skills, and the ability to work both independently and in a team environment to deliver quality results in a dynamic setting.,