3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

We are looking for 2 Technical Support team members (1 x Technical Support L0 and 1 x Technical Support L1) at Coherent. As a Technical Support at Coherent, you will play a crucial role in transforming and optimizing Excel models for integration into our advanced platform. This position requires a strong proficiency in Excel, VBA, and SQL. Your responsibilities will include solving problems within various models or on platform issues, managing tickets through ticket-tracking software, analyzing existing Excel models for optimization opportunities, collaborating with technical and project management teams to enhance the Coherent Spark platform, conducting in-depth analyses of complex Excel models, and effectively communicating technical information to non-technical stakeholders. To excel in this role, you should possess strong organizational skills, meet deadlines effectively, have a customer-service focus, a collaborative mindset, excellent problem-solving skills, and a process improvement mindset. Additionally, you should have software maintenance and testing capability, basic knowledge of networking principles and operating systems, the ability to prioritize and execute tasks in high-pressure environments, knowledge of script languages, advanced proficiency in Excel and VBA, solid understanding of SQL, experience with database management, excellent collaboration and communication skills, and preferably experience in financial analysis or risk management within the financial/insurance sector. Coherent is a dynamic software company with a global presence and a passion for simplifying and optimizing processes. We believe in empowering our team members to think creatively, solve problems decisively, and grow their skills and abilities. At Coherent, you will have the opportunity to take the lead on projects, build your career, and thrive in a fun and collaborative work environment. Working at Coherent comes with perks such as competitive salary packages, health insurance, flexible working arrangements, special events like hackathons, a non-hierarchical organizational structure, generous leave benefits, and global mobility opportunities. Join us at Coherent and seize the opportunity to make a difference in the world of technology and innovation.,

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