Manage daily Salon Operations, work in close collaboration with the management and achieve store targets. Responsibilities : Someone who resides near Chembur - Mumbai. Client Relationship Management - Client Acquisition, Conversion & Management Train and Supervise salon teams to follow the SOPs laid out for them for Quality Service and Salon Discipline. Focus on achieving salon monthly targets. Motivate the salon staff daily through team meetings and maintain positive working environment. Drive Sales by allocating the individual/team targets and support the team to achieve them. Maintaining Records in Salon Software - Appointment Booking, Bill Generation, Client Data Entry, Inventory Management, Monthly MIS & Staff Performance Reports. Checking and securing cash receipts. Ensuring all Vendor payments and maintaining invoice records, Collections from clients are deposited to banks and maintain regular accounting records. Daily Sales & Inventory Reporting. Maintain weekly roster and teams attendance. Monitor and maintain high standards of service, cleanliness and hygiene. Ensure client satisfaction & Google Reviews. Create Social Media Content like Video Snippets & Photos of ongoing services. Handle customer grievance and escalate the same whenever needed. Keep a close watch on competition & discuss their strategy with the Higher Management. Maintain the salon in the best condition and take necessary approvals in time from the management in case of any maintenance repair is needed. Promote monthly offers, packages and membership card sales. Requirements & Skills : Well-groomed, strong interpersonal skills, and confident Must be a Graduate, proficiency in English & Hindi Communication Skills Management and Administration Skills Conflict Management & Decision Making ability Strong Team Management skills Standard Operating Procedure (SOP) Management Experience of Ms Office (Word, Excel & Powerpoint) Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Ability to commute/relocate: Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: Salon Managing: 3 years (Required) Language: English (Required)
Responsibilities Client Relationship Development. Give Skin Therapy Advance Facials, Hydro Facials, Clean-up. Hair Removal services Waxing Honey Wax, Liposoluble Wax, Peel Wax & Threading. Give Manicures and Pedicures following clients’ preferences. Should be able to analyze Skin Type & Recommend Products Accordingly. Provide guidelines to clients on how to take care of their skin. Maintain updated client records (e.g. treatments given) Cross-sell therapies and beauty products, when relevant. Requirements and skills Proven work experience as a Beautician, Cosmetologistor similar position. Hands-on experience with skin therapy and hair removal techniques. Familiarity with skin care therapies, like moisturizing, exfoliation and peeling. Knowledge of beauty products and trends. Ability to provide personalized services based on each client’s requirements. High school diploma. Degree in Beauty therapy, Cosmetology or relevant field is a plus. Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Ability to commute/relocate: Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: Beauty Therapist: 5 years (Required)