Key ResponsibilitiesMaintain and update records, databases, and filing systems (physical and digital). Coordinate with vendors, service providers, and internal departments. Handle employee attendance, leave records, and basic HR documentation. Ensure smooth daily office operations and assist in scheduling meetings or travel arrangements. Compile data for management reports (sales, inventory, operations, etc.). Maintain confidentiality and security of all company and client information. Support the management team in administrative tasks and special projects.
Key Responsibilities Make outbound calls to potential leads, customers, or partners. Explain company products/services in a clear and professional manner. Generate leads and schedule meetings/appointments for the sales team. Maintain accurate records of calls, leads, and follow-ups in CRM/Excel. Develop and maintain strong customer relationships. Coordinate with the sales and operations team for order processing and follow-ups. Handle incoming queries (calls / WhatsApp / email) and provide timely responses. Prepare basic quotations, proposals, and share them with the customer. Achieve weekly and monthly call/lead targets. Follow up on pending quotations, payments, and documentation.