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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Job Description Job Summary: We are seeking a dynamic and experienced professional to manage end-to-end learning and development projects. The ideal candidate will combine strong project management skills with instructional design expertise, creative media production abilities, and a deep understanding of adult learning principles. This role involves hands-on work with eLearning tools and requires collaborating across cross-functional teams to deliver impactful instructor-led and self-paced learning solutions in a fast-paced environment. Roles & Responsibilities Manage end-to-end learning and development projects from initiation through delivery, including defining project scope, timelines, deliverables, and resource requirements. Establish project governance frameworks to ensure quality, compliance, and risk mitigation. Engage and collaborate with stakeholders to align learning solutions with business objectives. Design and develop engaging learning experiences using methodologies such as ADDIE, SAM, or Agile, applying adult learning principles and instructional best practices to all deliverables. Conduct needs analysis and learner profiling to inform the content strategy for instructor-led and self-paced training programs. Create storyboards, scripts, design documents, Facilitator Guides, Participant Guides, Workbooks, Job Aids, Quick Reference Guides (QRGs), and assessments. Develop interactive and responsive eLearning modules and self-directed learning using tools like Articulate Storyline, Rise, and Adobe Captivate. Integrate multimedia elements—including audio, video, animations, simulations, and assessments—into learning solutions, ensuring SCORM/xAPI compliance and LMS compatibility. Perform quality assurance and usability testing to maintain high standards in learning products. Design visually compelling graphics, infographics, and animations to enhance learner engagement. Produce and edit instructional videos, voiceovers, and motion graphics in collaboration with creative teams and subject matter experts. Mentor and guide junior instructional designers and developers, and facilitate workshops and training sessions for internal teams and clients. Foster a culture of innovation, continuous improvement, and learner-centric design within the team. Skills & Attributes Bachelor’s or Master’s degree in Instructional Design, Educational Technology, Multimedia Design, or a related field. Proficiency in Articulate Storyline, Rise, Adobe Captivate, Adobe Creative Suite, Camtasia, and Vyond. Strong understanding of SCORM, xAPI, and LMS platforms. Solid communication, stakeholder management, and problem-solving skills. Familiarity with the healthcare industry—its systems, processes, and technologies (preferred). Skills Required RoleManager/Sr. Manager -Instructional Designers Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Graduation Employment TypeFull Time, Permanent Key Skills ARTICULATE STORYLINE LMS MULTIMEDIA PROJECT MANAGEMENT SCROM Other Information Job CodeGO/JC/516/2025 Recruiter NamePriya Srinivasan

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2.0 years

0 Lacs

Bengaluru

On-site

Job Title: Audio-Visual (AV) Developer Location: Bangalore Job Type: Full-time Experience: Minimum 2 Years Department: Content Job Summary: We are seeking a skilled and creative AV Developer with a minimum of 2 years of experience in audio-visual content creation. The ideal candidate will have hands-on expertise in developing engaging multimedia assets, including videos, animations, voiceovers, and interactive learning components, using industry-standard tools. You will collaborate with instructional designers, subject matter experts, and marketing/product teams to deliver high-quality content. Key Responsibilities: Design, develop, and edit high-quality audio-visual content including explainer videos, tutorials, promotional videos, and motion graphics. Collaborate with instructional designers and SMEs to convert scripts/storyboards into engaging multimedia assets. Record, edit, and sync voiceovers with visual content. Optimize AV content for different platforms (LMS, web, mobile, social media). Manage end-to-end post-production tasks including sound design, editing, color correction, and rendering. Ensure consistency in branding, visual storytelling, and overall aesthetics. Maintain version control and proper documentation for all media assets. Stay updated on the latest AV technologies and creative trends. Required Skills & Qualifications: Minimum 2 years of experience in AV development or multimedia production. Proficiency in any AV creation tools such as: Adobe Premiere Pro, After Effects, Audition Final Cut Pro, Camtasia, Vyond, Animaker, Filmora Blender, Adobe Animate, Davinci Resolve, etc. Strong understanding of video editing, sound mixing, and animation principles. Experience with voiceover editing, background music, and sound effects integration. Ability to follow scripts and storyboards while bringing creative enhancements. Familiarity with SCORM/xAPI and LMS platforms is a plus (for EdTech roles). Excellent time management skills and attention to detail. Strong portfolio demonstrating AV development experience. Preferred Qualifications: Bachelor’s degree in Multimedia, Animation, Communication, or related field. Experience working in EdTech, eLearning, or digital marketing industries. Knowledge of accessibility standards in AV content. Familiarity with AI tools for AV What We Offer: Competitive salary and benefits Opportunity to work on impactful content Dynamic and creative work environment Skill development in the latest AV technologies Job Types: Full-time, Permanent Pay: ₹10,003.68 - ₹51,564.14 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Morning shift Work Location: In person Expected Start Date: 16/07/2025

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8.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Job Designation: Senior Manager Location: Mumbai / Kolkata / Chennai We are looking for immediate to 30 days joiner. Job Overview: We are seeking a dynamic and experienced Senior Manager, Content Technologies to lead our eLearning technology initiatives. The role requires a strong understanding of Learning Management Systems (LMS), rapid authoring tools, and eLearning standards. The ideal candidate will be responsible for upskilling the team on the latest technologies, ensuring a balanced workload among team members and project managers, and actively contributing to presales opportunities. Actively involved in the quality of delivery and ensuring that standard operating procedures and quality criteria are adhered to on all projects. Responsible for managing project quality related issues regarding the team and providing effective solutions. Oversees project quality and delivers effective solutions for issues relating to the team. Ability to engage senior stakeholders and communicate mitigation strategies effectively. Maintain reports and other documentation relevant to the team. Key Responsibilities: ● Technology Leadership & Upskilling: Keep the team updated on the latest advancements in eLearning technologies, authoring tools, and industry standards. Conduct training sessions and workshops to enhance their technical competencies. ● Performance Monitoring & Team Management: Oversee the performance of the Content Technologies team, ensuring alignment with business objectives. Provide mentorship and guidance to optimize efficiency and effectiveness. ● Workload Management: Maintain a balance between team members and project managers to ensure optimal resource allocation and project delivery. ● Presales & Business Growth: Collaborate with sales and business development teams to contribute to presales efforts, including creating technical proposals, demonstrating eLearning solutions, and consulting with clients on content technology needs. ● LMS & eLearning Standards Expertise: Provide in-depth knowledge of various LMS platforms, ensuring seamless integration and compliance with SCORM, xAPI, and other industry standards. ● Rapid Authoring Tools Proficiency: Leverage expertise in tools such as Articulate Storyline, Adobe Captivate, Lectora, and others to support content development and delivery. ● Cross-Functional Collaboration: Work closely with instructional designers, developers, and project managers to ensure content technologies align with instructional goals and client requirements. ● Quality Assurance & Compliance: Ensure all eLearning content adheres to industry best practices, accessibility guidelines, and organizational quality standards. ● Automation & AI: Advancing team knowledge and skills and executing tasks using automation and AI where appropriate to remain future fit. Required Qualifications & Experience: ● Bachelor's or Master’s degree in any field. ● 8-15+ years of experience in eLearning content technologies, including at least 5 years in a leadership role. ● Strong expertise of course authoring in multiple LMS platforms (e.g., Moodle, Blackboard, Canvas). ● Hands-on experience with rapid authoring tools such as Articulate Storyline, Adobe Captivate, Lectora, and similar platforms. ● In-depth knowledge of SCORM, xAPI, AICC, and other eLearning compliance standards. ● Proven track record of mentoring and upskilling teams in eLearning technologies. ● Experience in presales support, including estimations, proposal development and client consultation. ● Strong analytical and problem-solving skills with a keen eye for detail. ● Excellent communication, leadership, and stakeholder management abilities.

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2.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About Us: Learnyst is a comprehensive online platform empowering creators and educators to develop, market, and sell their online courses securely. Our advanced DRM technology rivals some of the best OTT platforms, ensuring the highest level of content protection for our users. We are now scaling our LMS platform for corporate and enterprise training — and we’re looking for a passionate L&D professional to help us build the future of learning at work. Role Overview: We are looking for a Learning & Development Manager with 2+ years of experience in managing employee training or customer education programs. You’ll work closely with our product, marketing, and customer success teams to shape how Learnyst is used for onboarding, upskilling, and large-scale learning rollouts in the corporate space. This is a full-time role focused on applying your L&D expertise to enhance our LMS offering, consult with enterprise clients, and ensure Learnyst solves real-world training challenges for fast-growing teams and organizations. Selected Candidate's Day-to-Day Responsibilities: Training Strategy & Use Case Design: Collaborate with our product team to define and refine LMS use-cases for employee and customer training. Share L&D insights that influence product features and customer workflows. Create best-practice training templates for onboarding, skill assessments, compliance, and customer onboarding. Enterprise Collaboration & Implementation: Act as a learning consultant during client onboarding to help companies get started with Learnyst LMS. Assist in building internal demo courses and proof-of-concept flows for enterprise clients. Provide L&D advisory to corporate teams exploring LMS adoption. Thought Leadership & Enablement: Contribute to Learnyst's thought leadership on corporate learning trends, frameworks, and best practices. Create internal documentation or guides to support customer success teams on training workflows. Requirements: 2–5 years of experience in Learning & Development, HR, or Customer Education. Experience designing or managing digital training programs (for employees or customers). Understanding of LMS platforms and training workflows (onboarding, compliance, skill development). Excellent communication and stakeholder management skills. Comfortable working cross-functionally in a product-driven environment. Bonus: Experience with instructional design, SCORM, or corporate LXP tools. Employment Details: Role Type: Full-time CTC: ₹8 LPA and above (based on experience & interview performance) Work Setup: In Office / Hybrid Perks: Breakfast, Lunch & Snacks at our Bangalore office Game zone with TT, FIFA, and Foosball Flexible, no-micromanagement culture Learning & upskilling opportunities Why Join Us? Work at the intersection of L&D and SaaS – help shape how India’s top companies train their workforce. Be a key voice in how a leading LMS evolves for enterprise use-cases. Join a collaborative team where your ideas translate directly into product and customer impact. Be part of a fast-growing edtech brand backed by thousands of educators. How to Apply: Send your CV to jay@learnyst.com with the subject line “L&D Manager – Corporate LMS” Optionally, include a short note about your training experience or links to projects you’re proud of. Learnyst is an equal opportunity employer. We value diversity and strive to create an inclusive workplace for all team members.

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5.0 years

0 Lacs

India

Remote

We're Hiring: Moodle developer 📍 Location: Remote / Mumbai (Flexible working options available) 📄 Contractual Role (3 to 9 months; extendable based on performance and project requirements) ⏱️Timings: 9:00AM - 6:00PM Key Responsibilities • Develop and maintain custom Moodle plugins and module • Customize Moodle themes as per UI/UX • Integrate third-party tools and plugins with Moodle • Manage Moodle upgrades and ensure compatibility • Troubleshoot and resolve technical issue • Collaborate with instructional designers to meet learning need • Optimize performance and user experience of the Moodle LMS Requirements • 3–5 years of hands-on experience in Moodle development • Strong in PHP, MySQL, JavaScript, and Moodle APIs • Skilled in plugin and block customization • Experience with theme customization • Familiar with Git or other version control systems Good to Have • Knowledge of HTML5, CSS3, Bootstrap • Experience with React or Angular • Familiarity with REST/GraphQL APIs • Understanding of SCORM or API integrations

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4.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Location: Mumbai, India About LRN Do you want to use your Senior Instructional Designer expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world's most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. As our Learning Manager, you will be designing training solutions for our clients, who are represented by some of the largest brands in the world. You will meet with the client, either virtually or in person, visiting them at their offices to find out their business needs. You will attend a Design Workshop where you will deliver exciting ideas that will have the greatest impact on the learners; a 20-minute e-learning course, an interactive workbook, a game, an animated sequence, an acted drama - or a combination of ALL these things. Then you will guide a team of Graphic Designers, Programmers, and Instructional Designers through the project to ensure that training solution is creative, captivating, modern and will create a measurable change in the organization. Role and Responsibilities: Leads Instructional Designers and subject matter experts across the content team to develop e-learning course content. Responsible for analyzing, designing, developing, implementing and evaluating online learning and support solutions based on the client requirements using different digital media appropriate to their needs; and working with Instructional Designers on instructional, graphic and assessment design across multiple learning project workflows simultaneously, within stipulated standards, resources, and deadlines. Responsible for coming with innovative creative ideas which will help in design and implementation. Leads the team of Instructional Designers to ensure greater team coordination. Responsible for a strong versatile creative writing skills and guides the team to write for e-learning, animations, drama, printed materials etc. Develop templates, organize, manage, and repurpose course content files (audio, video, SCORM), schedule periodic course reviews, and track documentation and version control in order to manage content creation and the effective organization of digital and digitized information. Responsible to run a creative meeting and keep it on-track. Responsible for multiple delivery methods (HTML5, Storyline, Articulate Rise, PDF, Word, PPT.) Requirements A minimum of 4 years' experience in Instructional Design BA or equivalent experience Experience of Creative Writing Has strong views about how best to communicate information to a diverse audience. Has an eye for good visual design Primary fluency/bilingual proficiency or full professional proficiency with English (per the Interagency Roundtable scale) Benefits Competitive hourly rates

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2.0 - 3.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Company Description: Maple Edge Learning Systems Pvt Ltd., is a digital learning company that has been in the e-learning industry since 2015. Based in Hyderabad, we identify training gaps in organizations and implement the Learning Experience Design methodology using Artificial Intelligence. Our goal is to support your learning and development team in driving organizational performance by providing effective e-learning solutions. LXD Guild is a platform for instructional designers, learning experience designers, e-learning developers, and learning professionals from multiple domains of learning and development. LXD Guild is a subsidiary of Maple Edge Learning Systems Pvt Ltd. Role Description: We are looking for a skilled E-Learning Developer to join our team. The primary focus of this role is the development and creation of engaging e-learning content. Key Responsibilities E-Learning Development Expertise: Proficiency in developing interactive and impactful e-learning modules, focusing on creating engaging content that aligns with learning objectives. Utilization of Authoring Tools: Experience and proficiency in using authoring tools such as Articulate Storyline to create interactive and visually appealing e-learning materials. Multimedia Content Creation: Ability to create multimedia assets like videos, animations, and graphics to enhance the learning experience. Company Description Maple Edge Learning Systems Pvt Ltd., is a digital learning company that has been in the e-learning industry since 2015. Based in Hyderabad, we identify training gaps in organizations and implement the Learning Experience Design methodology using Artificial Intelligence. Our goal is to support your learning and development team in driving organizational performance by providing effective e-learning solutions. LXD Guild is a platform for instructional designers, learning experience designers, e-learning developers, and learning professionals from multiple domains of learning and development. LXD Guild is a subsidiary of Maple Edge Learning Systems Pvt Ltd. Role Description We are looking for a skilled E-Learning Developer to join our team. The primary focus of this role is the development and creation of engaging e-learning content. Key Responsibilities E-Learning Development Expertise: Proficiency in developing interactive and impactful e-learning modules, focusing on creating engaging content that aligns with learning objectives. Utilization of Authoring Tools: Experience and proficiency in using authoring tools such as Articulate Storyline to create interactive and visually appealing e-learning materials. Multimedia Content Creation: Ability to create multimedia assets like videos, animations, and graphics to enhance the learning experience. Preferred Skills: Understanding of Instructional Design: While not mandatory, familiarity with instructional design principles is beneficial and can contribute to the overall quality of e-learning content. Qualifications: 2-3 Years of E-Learning Development Experience: Demonstrated experience in developing e-learning materials with a focus on usability, functionality, and engagement. Knowledge of SCORM Standards: Familiarity with SCORM standards for seamless integration of e-learning content across various platforms would be advantageous. Bachelor's or Master's Degree in a Relevant Field: A degree in Instructional Design, Education, or related fields is beneficial but not mandatory. Understanding of Instructional Design: While not mandatory, familiarity with instructional design principles is beneficial and can contribute to the overall quality of e-learning content. Qualifications: 2-3 Years of E-Learning Development Experience: Demonstrated experience in developing e-learning materials with a focus on usability, functionality, and engagement. Knowledge of SCORM Standards: Familiarity with SCORM standards for seamless integration of e-learning content across various platforms would be advantageous. Bachelor's or Master's Degree in a Relevant Field: A degree in Instructional Design, Education, or related fields is beneficial but not mandatory.

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5.0 - 8.0 years

8 - 12 Lacs

Pune

Work from Office

"5+ years of experience in Test Strategy, Test planning, Test designing, Test Execution, Test monitoring and reporting Translate Japanese test artifacts to English and vice versa Excellent Communication Skills and problem solving skills Able to execute tests in Japanese, converse with Customers, Demo as required etc in Japanese Experience testing SAP based applications Prepare and execute test cases Execute functionality tests in various phases (ST, SIT, Regression) Report defects and assist in their understanding

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12.0 - 17.0 years

30 - 35 Lacs

Kolkata, Pune, Mumbai (All Areas)

Work from Office

8-15+ years of exp in eLearning content technologies, including at least 5 years in a leadership role. Strong expertise of course authoring in multiple LMS platforms (e.g., Moodle, Blackboard, Canvas). Required Candidate profile Hands-on exp with rapid authoring tools such as Articulate Storyline, Adobe Captivate, Lectora & similar platforms. In-depth knowledge of SCORM, xAPI, AICC & other eLearning compliance standards.

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12.0 - 17.0 years

30 - 35 Lacs

Kolkata, Pune, Mumbai (All Areas)

Work from Office

8-15+ years of exp in eLearning content technologies, including at least 5 years in a leadership role. Strong expertise of course authoring in multiple LMS platforms (e.g., Moodle, Blackboard, Canvas). Required Candidate profile Hands-on exp with rapid authoring tools such as Articulate Storyline, Adobe Captivate, Lectora & similar platforms. In-depth knowledge of SCORM, xAPI, AICC & other eLearning compliance standards.

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8.0 - 10.0 years

10 - 20 Lacs

Pune

Work from Office

The candidate should be willing to work with SMEs and various other stakeholders to understand the business needs and requirements, product use cases and translate them to meaningful and relatable training materials. Candidate will also require close interaction on a day-to-day basis with a software development team comprising Business Analysts, Developers, QA Analysts, and other actors to understand the requirements for content creation What You Will Do: Create engaging learning activities and compelling course content using DAP tool Work with the product owners, subject matter experts, learning team to identify target audiences training needs Partner with ABS Learning Organization to utilize iAchieve to provide support to all training and to evaluate progress of learners Take ownership of and responsibility for the following deliverables: Training plan; Training materials; Training logistics; Training facilitation; Project status reporting Provide exercises and activities that enhance the learning process Build and test training collateral identify bottlenecks or skill gaps and implement effective solutions What You Will Need: Education & Experience Graduate with Min of 7-10 years of experience in Content Design and communication skills Experience in Marine Industry will be an added advantage but not Mandatory Knowledge, Skills & Abilities Excellent English communication skills (written & verbal) Experience using content authoring tools (WhatFix, intercom) Experience with SCROM and testing on LMS (cornerstone) Experience using content authoring tools (Whatfix, PPT, word, video etc.) Minimum of 7-10 years’ experience in enterprise learning, development and communication Develop and manage the Train-the-Trainer Program Collaborate with SMEs to identify training needs for upcoming releases for the impacted roles Develop training project timelines and manage the deliverables Responsible for training materials creation and reviews and improve existing materials Partner with ABS Learning Organization to utilize iAchieve to provide support to all training and to evaluate progress of learners Provide regular updates to Freedom leaders and POs on upcoming and ongoing training Schedule trainers SMEs to support end user training schedule Collaborate with communications to develop and deploy training communications and invites Track and report on attendance, training completion, proficiency measures Drive resolution of all issues and questions related to training Serves as the primary training point of contact for stakeholders Take ownership of and responsibility for the following deliverables: Training plan; Training materials; Training logistics; Training facilitation; Project status reporting Liaise between SMEs, Leaders, LO and WhatFix Support Team Ability to identify bottlenecks or skill gaps and implement effective solutions Proficiency in managing multiple projects, timelines, and deliverables efficiently. Expertise in developing engaging and effective training materials and programs. Familiarity with various enablement tools and platforms used for training, content creation, and performance tracking.

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0.0 - 3.0 years

4 - 6 Lacs

Pune, Maharashtra

On-site

Job Overview: We are seeking a skilled Articulate Storyline Developer with 3+ years of experience to design, develop, and implement engaging eLearning content and interactive training modules. The ideal candidate has a strong background in using Articulate Storyline 360 to create high-quality digital learning experiences. Key Responsibilities: Design and develop interactive eLearning modules using Articulate Storyline 360 and other eLearning tools. Collaborate with subject matter experts (SMEs), instructional designers, and stakeholders to understand learning objectives and requirements. Transform storyboards and written content into engaging and visually appealing eLearning experiences. Integrate multimedia elements such as graphics, audio, video, and animations. Conduct quality assurance testing to ensure functionality, accessibility, and SCORM/xAPI compatibility. Troubleshoot technical issues related to course functionality and LMS integration. Maintain and update existing eLearning content based on feedback and evolving training needs. Ensure content aligns with instructional design best practices, and branding guidelines. Key Requirements: Proven experience developing eLearning content with Articulate Storyline 360. Familiarity with Learning Management Systems (LMS) and SCORM/xAPI standards. Ability to create visually appealing and interactive content with a focus on learner engagement. Experience working with multimedia tools (e.g. Camtasia, Audacity). Strong communication and collaboration abilities. Preferred Qualifications: Experience with other eLearning tools such as Rise 360 or Captivate. Why Join Us: Opportunity to work with a dynamic, collaborative, and innovative team. Competitive salary and benefits package. Growth opportunities within the company Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Experience: Storyline Development: 3 years (Preferred) Location: Pune, Maharashtra (Preferred) Work Location: In person

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10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

We're Hiring || Technical Writer Location: Pune ( Hybrid ) Experience: 7–10 Years Notice Period : Immediate Joiner Preferred We're looking for a dynamic Technical Writer . You'll work closely with SMEs, Product Owners, and the software team to create engaging and effective training materials using tools like WhatFix, SCORM, and LMS platforms (e.g., Cornerstone). 🔹 Key Responsibilities: Develop training content using DAP tools Collaborate with SMEs & Learning Teams Own training plans, materials, facilitation & reporting Track learner progress via iAchieve Manage Train-the-Trainer programs Drive communication strategies for training rollout If interested, send your CV to: vishal.khatri@jsmoconsultant.com #TechnicalWriter #TrainingLead #LMS #WhatFix #SCORM #ContentDesign #LearningAndDevelopment #Hiring #TrainingJobs #InstructionalDesign

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4.0 - 8.0 years

5 - 12 Lacs

Bengaluru

Work from Office

Job Title: Technical Support Specialist (LMS - T2/T3 Support) Location: [Bangalore Job Type: Full-Time Shift: Rotational (24/5 support coverage) Job Overview: We are seeking a dedicated and customer-focused Technical Support Specialist to provide Tier 2 and Tier 3 support for Adobe Learning Manager (LMS). This role involves handling complex technical and non-technical issues, delivering first-call resolutions, and ensuring customer satisfaction through effective communication and troubleshooting. The ideal candidate will have strong technical skills in LMS platforms, as well as experience working with multi-platform systems and excellent problem-solving abilities. Key Responsibilities: Provide first-call resolution for Adobe Learning Manager LMS-related issues by effectively handling both technical and non-technical customer inquiries during initial contact. Articulate the business impact of technical issues and manage their resolution in a timely and professional manner. Provide high-quality phone, email, and chat support for Microsoft customers using Adobe LMS, ensuring professionalism and clarity in all communications. Accurately document all customer interactions in a case-tracking database, ensuring that all notes are clear, complete, and in written English. Follow up with customers within the agreed-upon timeframe, ensuring their issues are resolved and satisfaction is maintained. Identify and report top call generators, emerging issues , and common customer queries to improve the support process. Escalate unresolved or complex issues to higher levels of support (T3) and ensure timely resolutions. Troubleshoot and resolve issues using available resources such as knowledge bases , product guides, and reference materials. Maintain a high level of professionalism, ensuring customer communication is always conducted with appropriate etiquette, timeliness, and care. Required Skills and Experience: Proven technical troubleshooting skills , particularly with LMS-related issues. Strong working knowledge of Windows and Mac OS platforms. Intermediate understanding of AICC and SCORM standards (desirable). Demonstrated ability to provide excellent customer support in a customer-facing environment. Strong problem-solving abilities with experience researching and resolving complex technical issues. Experience in a technical support or customer service role , with a focus on resolving software integration issues in multi-platform systems. Ability to work flexible hours and participate in a rotational shift schedule for 24/5 coverage . Excellent written and verbal communication skills, with the ability to explain technical issues in clear, concise terms. Experience working in a team-oriented environment , managing diverse tasks and priorities. Education and Experience: Technical degree in Computer Science, Information Technology, or a related field. 4-8 years of experience in a technical support or customer service role, preferably in the LMS space or similar capacity. Additional Qualities: Ability to remain calm under pressure, demonstrate flexibility, and work with minimal supervision. A strong customer-first attitude with a willingness to take ownership of issues and ensure timely resolutions. Ability to work in a fast-paced environment while maintaining professionalism and efficiency.

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6.0 - 11.0 years

8 - 14 Lacs

Bengaluru

Remote

* 6+ year of experience as LMS Administrator with skills in SAP SuccessFactors LMS system maintenance, administration, configuration, Integration with other platforms * Good in Report & Analytics, SCORM, AICC. * SAP Success certification preffered

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7.0 - 10.0 years

20 - 30 Lacs

Pune

Hybrid

Hi We are looking for Senior candidates with 7yrs - 10yrs of experience with below skills. Pls share your profile at meenal@jsmconsultant or reach out at 8123096972 Job Location - Pune Hybrid - 3 days from Office Notice period - Candidates who can join 2- 3 weeks time. Mandatory Skills Experience using content authoring tools (WhatFix, intercom) Experience with SCROM and testing on LMS (cornerstone) Education & Experience Graduate with Min of 7-10 years of experience in Content Design and communication skills Experience in Marine Industry will be an added advantage Knowledge, Skills & Abilities Excellent English communication skills (written & verbal) Experience using content authoring tools (WhatFix, intercom) Experience with SCROM and testing on LMS (cornerstone) Experience using content authoring tools (Whatfix, PPT, word, video etc.) Minimum of 7-10 years experience in enterprise learning, development and communication Develop and manage the Train-the-Trainer Program Collaborate with SMEs to identify training needs for upcoming releases for the impacted roles Develop training project timelines and manage the deliverables Responsible for training materials creation and reviews and improve existing materials Partner with Learning Organization to utilize iAchieve to provide support to all training and to evaluate progress of learners Provide regular updates to Freedom leaders and POs on upcoming and ongoing training Schedule trainers SMEs to support end user training schedule Collaborate with communications to develop and deploy training communications and invites Track and report on attendance, training completion, proficiency measures Drive resolution of all issues and questions related to training Serves as the primary training point of contact for stakeholders Take ownership of and responsibility for the following deliverables: Training plan; Training materials; Training logistics; Training facilitation; Project status reporting Liaise between SMEs, Leaders, LO and WhatFix Support Team Ability to identify bottlenecks or skill gaps and implement effective solutions Proficiency in managing multiple projects, timelines, and deliverables efficiently. Expertise in developing engaging and effective training materials and programs. Familiarity with various enablement tools and platforms used for training, content creation, and performance tracking

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0.0 - 2.0 years

0 - 0 Lacs

Mohamadwadi, Pune, Maharashtra

On-site

Job Summary: We are looking for a motivated Articulate 360 Developer with 1-2 years of experience to support the design and development of digital learning content. The role involves working with tools in the Articulate 360 suite—especially Storyline and Rise 360—to create engaging, interactive, and responsive eLearning modules that meet learning objectives and branding guidelines. Key Responsibilities: Develop high-quality eLearning modules using Articulate Storyline and Rise 360. Translate scripts or storyboards into interactive learning experiences. Integrate multimedia elements like voiceovers, images, videos, and animations. Perform quality assurance (QA) and testing to ensure SCORM/xAPI compliance and compatibility with various LMS platforms. Troubleshoot functionality and user experience issues in published content. Collaborate with instructional designers, graphic designers, and subject matter experts. Support version control, revisions, and updates of learning assets. Required Skills and Qualifications: 1 year of hands-on experience with Articulate 360 tools, especially Storyline and Rise 360. Understanding of SCORM, xAPI, and LMS publishing requirements. Ability to interpret learning objectives and create appropriate interactivity. Familiarity with graphic design and multimedia editing tools (e.g., Canva, Audacity, Adobe Creative Suite). Strong attention to detail and problem-solving skills. Effective verbal and written communication skills. Preferred (Nice-to-Have): Exposure to instructional design models such as ADDIE or SAM. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹44,994.23 per month Benefits: Paid time off Schedule: Day shift Ability to commute/relocate: Mohamadwadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: articulate: 2 years (Required) Work Location: In person

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0 years

0 Lacs

India

On-site

Role Description This is a full-time on-site role for an E-learning Developer at Maple Learning Solutions. As an E-learning Developer, you will be responsible for designing and developing elearning content, implementing instructional design principles, managing learning management systems, and creating SCORM-compliant courses. You will also be involved in training and development initiatives within the company. Qualifications E-Learning Development and Instructional Design skills Experience in Learning Management Systems Training and Development experience Knowledge of SCORM standards Strong communication and collaboration skills Attention to detail and problem-solving abilities Experience with graphic design, video editing, or multimedia production is a plus Bachelor's degree in a relevant field Job Type: Full-time Schedule: Day shift Work Location: In person

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0.0 - 2.0 years

1 - 2 Lacs

Thane, Navi Mumbai

Work from Office

Job Title: Entry-Level E-Learning Developer (Articulate) Job Type: Full Time Experience Level: Entry-Level Industry: E-Learning / Training & Development Key Responsibilities: Convert PowerPoint or presentation-based content into interactive e-learning modules using E Learning software like Articulate Apply basic instructional design principles to enhance learner engagement and knowledge retention. Incorporate multimedia elements such as images, audio, and simple animations as needed. Conduct basic testing and quality assurance to ensure functionality and user experience. Collaborate with instructional designers and subject matter experts to ensure content accuracy and alignment with learning objectives. Maintain version control and documentation of course development progress. Requirements: Bachelors degree in Instructional Design, Educational Technology, Multimedia, or a related field (or currently pursuing). Familiarity with Articulate Storyline and/or Rise (academic or self-taught experience acceptable). Basic understanding of e-learning principles and adult learning theory like ADDIE Model. Proficiency in Microsoft PowerPoint and basic graphic editing tools (e.g., Canva, Photoshop). Strong attention to detail and ability to follow structured guidelines. Good communication and time management skills. Preferred Qualifications: Portfolio or samples of e-learning work (academic or personal projects welcome). Experience with Learning Management Systems (LMS) is a plus. Knowledge of SCORM or API standards is a bonus.

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3.0 - 7.0 years

0 Lacs

Pune, Maharashtra, India

On-site

About the Role: We seek a highly skilled and creative Instructional Designer to develop engaging, interactive, and high-quality online learning experiences for graduate and postgraduate programs. The ideal candidate will work closely with faculty, subject matter experts (SMEs), and multimedia teams to design and structure learner-centric courses that align with academic and industry standards. This role requires curriculum design, pedagogy, e-learning technologies, and digital content development expertise to create compelling learning journeys for students. Key Responsibilities ✅ Course Design & Development ● Design, develop, and implement instructional sound online courses for graduate and postgraduate programs. ● Apply learning theories, instructional design models (ADDIE, Bloom’s Taxonomy, Gagne’s Principles, etc.), and best practices to create engaging curricula. ● Develop structured learning objectives, lesson plans, assessments, and interactive learning activities. ● Ensure alignment with academic standards, accreditation requirements, and industry best practices. ✅ Content Creation & Digital Learning Strategies ● Work with faculty and subject matter experts (SMEs) to transform complex academic content into interactive and engaging e-learning modules. ● Develop storyboards, video scripts, quizzes, simulations, and case studies for online learning. ● Utilize authoring tools like Articulate Storyline, Adobe Captivate, Camtasia, and H5P to create multimedia-rich content. ● Integrate gamification, AI-based learning, and adaptive learning techniques to enhance student engagement. ● Structure courses for mobile-friendly and self-paced learning. ● Develop instructional materials for recorded videos. ✅ Quality Assurance & Performance Evaluation ● Conduct pilot testing, learner feedback analysis, and usability testing to improve course effectiveness. ● Implement learning analytics and data-driven insights to optimize course engagement and student success. ● Continuously enhance course structure, instructional strategies, and multimedia elements based on feedback. ✅ Collaboration & Training ● Train faculty, educators, and mentors on best practices in online teaching, instructional design, and technology-enhanced learning. ● Work closely with multimedia designers, videographers, and content teams to develop engaging digital learning assets. Required Skills & Qualifications 📍 Educational Background: ● Bachelor’s or Master’s degree in Instructional Design, Educational Technology, Learning Sciences, Curriculum Development, or a related field. 📍 Work Experience: ● 3-7 years of experience in instructional design, e-learning development, or digital education. ● Experience in designing courses for higher education (graduate/postgraduate levels). ● Proven expertise in developing courses across both management and technical disciplines. 📍 Technical Skills & Expertise: ● Proficiency in LMS platforms. ● Experience with authoring tools (Articulate Storyline, Adobe Captivate, H5P, Lectora). ● Knowledge of multimedia development (Camtasia, Adobe Premiere Pro, Audacity). ● Familiarity with SCORM, xAPI, HTML5, and adaptive learning technologies. 📍 Soft Skills: ● Strong instructional and pedagogical knowledge. ● Excellent content structuring, writing, and communication skills. ● Ability to work collaboratively with faculty, content creators, and multimedia teams. ● Analytical mindset with data-driven decision-making skills.

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3.0 - 5.0 years

14 - 18 Lacs

Hyderabad

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Job Area: Engineering Group, Engineering Group > Software Test Engineering General Summary: Description Snapdragon Studios is seeking a PC Game Tester to execute test plans and ensure the best gaming experience on Windows on Arm Snapdragon platforms.The ideal candidate is comfortable with testing PC games, familiarity with the various game storefronts and can dig deeper on performance and/or report clear and concisely issues encountered on the games tested. This is a unique opportunity to triage and investigate Windows application failures in a new environment on Snapdragon Windows devices. At the heart of Snapdragon Studios, we are passionate about next generation gaming technologies and delivering exceptional gaming experiences. Our highly creative teams are full of veteran game developers, artists, game engine experts and graphics enthusiasts who work on our latest GPU and gaming hardware innovations around mobile, PC, and XR. Minimum Qualifications Experience testing video games (3-5 Years) Technical understanding of game technologies, quality setting permutations, performance, etc. Ability to find, reproduce, and clearly report issues Excellent ability to infer and recognize patterns Excellent written and verbal communication skills Self-motivated Preferred Qualifications Experience using Windows debugging software stack (WinDBG, EventViewer, etc.) Experience with test automation and reporting tools/scripts Performance reporting via tools such as FRAPS, WPR, PresentMon, etc. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Test Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Test Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 1+ year of work or academic experience with Software Test or System Test, developing and automating test plans and/or tools (e.g., Source Code Control Systems, Continuous Integration Tools, and Bug Tracking Tools).

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7.0 - 11.0 years

5 - 9 Lacs

Bengaluru

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Skill required: Talent Development- Architect - Learning Content Development Designation: Learning Exp Design & Dev Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development- ArchitectThe Learning Content Development team focuses on developing learning activities and supporting materials (for instructor-led training, web-based training, application simulations and performance simulation) according to the content design plan. The team is responsible for creating content for e-learning modules, developing training solutions using prescribed tools, quality, budget and milestone standards. The team is also responsible for participating in course test activities such as cycle testing, UAT, editorial and instructional design checks to properly document problems for issue resolution. What are we looking for Learning Content AnalysisLearning StrategiesAbility to manage multiple stakeholdersAbility to meet deadlinesAbility to perform under pressureAbility to work well in a teamAgility for quick learningTraining Needs Analysis (TNA)Training Visual DesignInstructor-Led Training (ILT) Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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4.0 years

0 Lacs

Delhi, India

On-site

🔍 We’re Hiring | L&D Coordinator – Leading Global Food Manufacturing JV (Bijnor, UP) 🚀 Build Capability. Drive Safety. Empower Performance. A leading global player in the frozen food manufacturing industry is seeking a passionate and hands-on Learning & Development Coordinator to join their growing India operations in Bijnor, Uttar Pradesh. This role offers the rare opportunity to build a Technical Learning Academy from the ground up, directly impacting safety, productivity, and career development on the shopfloor. You’ll work across teams to design digital training content, manage LMS systems, and bring learning to life in a world-class food production facility. 🛠 What You’ll Do • Create engaging SCORM-based and video modules based on SOPs and technical processes • Work with internal experts and training partners to roll out customized content • Manage LMS platform (Learn Upon) including uploads, analytics, and user support • Plan and track shopfloor, functional, and compliance trainings • Maintain training logs, audit data, and dashboards for continuous improvement 🎓 What You Bring • Bachelor’s in Food Technology, Dairy, Biotech, or similar technical field • 2–4 years in L&D, training coordination, or instructional design • Familiarity with LMS tools, content authoring platforms (Articulate 360, etc.), and Excel • Strong communication skills, planning orientation, and an eagerness to learn operations 📍 Location: Bijnor, Uttar Pradesh (Mandatory) 💡 Culture: Forward-looking, high-performance, learner-centric 🌟 Why Join? This role is part of a joint venture between a European food giant and a renowned Indian group, bringing cutting-edge technology and processes to the Indian food manufacturing space. You’ll gain international exposure, drive impactful change, and help shape a culture of continuous capability. 📩 Apply Now Send your resume to sadhana@prosapiens.in

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1.0 - 2.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Department: Learning & Development Location: NIBM Road, Pune We are looking for a motivated Articulate 360 Developer with 1-2 years of experience to support the design and development of digital learning content. The role involves working with tools in the Articulate 360 suite —especially Storyline and Rise 360 —to create engaging, interactive, and responsive eLearning modules that meet learning objectives and branding guidelines. Key Responsibilities: Develop high-quality eLearning modules using Articulate Storyline and Rise 360 . Translate scripts or storyboards into interactive learning experiences. Integrate multimedia elements like voiceovers, images, videos, and animations. Perform quality assurance (QA) and testing to ensure SCORM/xAPI compliance and compatibility with various LMS platforms. Troubleshoot functionality and user experience issues in published content. Collaborate with instructional designers, graphic designers, and subject matter experts. Support version control, revisions, and updates of learning assets. Required Skills and Qualifications: 1 year of hands-on experience with Articulate 360 tools , especially Storyline and Rise 360 . Understanding of SCORM, xAPI, and LMS publishing requirements. Ability to interpret learning objectives and create appropriate interactivity. Familiarity with graphic design and multimedia editing tools (e.g., Canva, Audacity, Adobe Creative Suite). Strong attention to detail and problem-solving skills. Effective verbal and written communication skills. Preferred (Nice-to-Have): Exposure to instructional design models such as ADDIE or SAM. Experience working with project management or collaboration tools (e.g., Trello, Jira, Microsoft Teams). Basic HTML5/CSS knowledge for customisations.

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0 years

0 Lacs

Bhubaneswar, Odisha, India

On-site

Company Description ZHYPILITY INFOSOLUTIONS is a dynamic E-Learning company specializing in IT and E-Learning services. Our offerings include custom and off-the-shelf e-learning modules, learning management systems (LMS), gamified learning apps, and digital transformation services. We are committed to delivering innovative solutions to enhance learning experiences and business operations. Role Description This is a full-time on-site role for an E-learning Developer located in Bhubaneswar. The E-learning Developer will be responsible for developing e-learning modules, designing instructional materials, managing learning content, and facilitating training and development sessions. The role involves working closely with subject matter experts to create SCORM-compliant materials and ensuring seamless integration with LMS platforms. Qualifications Proficiency in E-Learning Development and Instructional Design Experience with Learning Management Systems (LMS) and Learning Management Skills in Training & Development Knowledge of SCORM standards and compliance Strong analytical and problem-solving skills Excellent communication and collaboration abilities Ability to work independently and as part of a team Experience in the education or corporate training sector is a plus Bachelor's degree in Education, Instructional Design, Information Technology, or a related field *NOTE: Freshers with Computer Science Background can also apply. Interested candidates can send their CV on 9861413690 (Whatsapp/Call)

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