Job Title: Lead Generation Executive Location: New Delhi Employment Type: Full-Time Experience: 0–3 years Department: Sales / Business Development Job Summary: We are seeking a proactive and persuasive Lead Generation Executive with a strong focus on cold calling to generate high-quality leads. The ideal candidate will be responsible for initiating contact with potential clients, identifying their needs, and passing qualified leads to the sales team. Key Responsibilities: Research and identify potential leads through online directories, company databases, and market research. Make outbound cold calls to prospects across target industries to pitch our offerings. Qualify leads based on interest, budget, and decision-making authority. Maintain call logs, lead status, and follow-ups through CRM tools. Work closely with the business development team to hand over warm leads for conversion. Achieve and exceed daily/weekly cold calling targets and lead conversion KPIs. Craft and deliver persuasive phone pitches to capture attention in the first few seconds. Handle initial objections and route more complex queries to the sales manager. Track market trends, competitor activities, and gather prospect feedback. Requirements: Bachelor’s degree in any discipline. 0–3 years of experience in cold calling, telecalling, or inside sales. Excellent spoken communication in English and Hindi (regional languages a plus). High confidence and strong persuasion skills over the phone. Ability to handle rejections professionally and stay motivated. Basic computer proficiency (Excel, email writing, internet research). Preferred Skills: Prior experience in B2B or B2C cold calling. Exposure to EdTech / SaaS / Training sectors is a plus. Ability to handle large volume of calls daily with consistency. Knowledge of lead scoring and sales funnel processes. What We Offer: Fixed salary with attractive incentives based on performance. A dynamic and supportive work environment. Opportunity for career progression into sales, business development, or marketing. Training and mentorship for career growth. Job Type: Full-time Pay: ₹8,532.83 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Scala and Spark hands-on. Quantexa certification and experience of Quantexa project delivery. Quantexa ETL Quantexa Scoring Strong Design and Development exposure Strong communication skills, both written and verbal. Highly motivated self-driven with a positive attitude. Basic understanding of MS Azure. CI/CD pipelines using Jenkins. Kubernetes. Show more Show less

This role is for one of our clients Industry: Administrative and Support Services Seniority level: Associate level Min Experience: 1 years Location: Gurgaon JobType: full-time As a Quality Assurance Specialist within the Student Admissions team, you will play a mission-critical role in safeguarding the integrity of our student experience. Your core responsibility will be to monitor, evaluate, and enhance the performance of Admissions Mentors through structured audits and actionable insights. By driving operational excellence and continuous improvement, you will ensure that our communication, documentation, and service standards consistently exceed expectations. What You’ll Do Interaction Quality Audits Evaluate mentor-student conversations across channels (WhatsApp, email, CRM, and call recordings) for clarity, empathy, accuracy, and alignment with brand voice. Use a structured scoring rubric to assess interaction quality and flag deviations from communication guidelines. Provide mentors and their managers with constructive, data-driven feedback for improvement. ️ Documentation & CRM Review Audit CRM entries and student records to ensure completeness, accuracy, and consistency with key milestones (e.g. application, visa, fee payments). Identify missing data, improper tagging, or outdated notes that could impact student outcomes. Drive adherence to real-time data capture policies and SOPs. Process Adherence Monitoring Cross-check mentor workflows against standardized operating procedures to ensure protocol compliance. Highlight process breakdowns, missed timelines, or critical errors requiring intervention. Collaborate with Team Leads and Trainers to reinforce best practices. Reporting & Insight Generation Develop and maintain quality dashboards, audit reports, and performance summaries. Identify recurring issues, trending behaviors, and team-level gaps in service delivery. Share audit insights with Training and Leadership teams to guide improvements. Feedback & Skill Development Support mentors with performance coaching by pinpointing strengths and areas for growth. Recommend targeted learning interventions to enhance communication, compliance, or documentation skills. Assist Training teams in updating playbooks, SOPs, and communication templates based on quality findings. Risk & Issue Escalation Act as a frontline defense against high-risk or subpar student experiences. Proactively flag critical issues such as misinformation, documentation delays, or potential escalation risks. Work with leadership to ensure timely resolution and safeguard student trust. Standardization & Calibration Participate in regular calibration sessions to align QA evaluations across the team. Help refine audit scorecards and quality benchmarks to match evolving expectations and business goals. Continuous Improvement Identify systemic issues and recommend enhancements to tools, processes, or training methodologies. Stay informed about trends in student communication and digital onboarding to ensure audits remain relevant and effective. Who You Are Detail-oriented with a structured approach to reviewing large volumes of communication and documentation. Strong communicator with the ability to deliver honest, constructive feedback in a supportive manner. Analytical thinker who can spot trends, identify root causes, and suggest practical solutions. Comfortable working independently with cross-functional stakeholders including Training, Operations, and Leadership. Required Skills Quality Auditing (voice/chat/email) CRM & Documentation Analysis Compliance Monitoring Process Evaluation & SOP Enforcement Communication Coaching Reporting & Data Interpretation Preferred Qualifications Bachelor’s degree in Business, Education, Communications, or related field. Experience in a quality assurance, auditing, or compliance role—preferably in education, edtech, BPO, or student services. Familiarity with CRM systems (e.g., Salesforce, HubSpot), LMS platforms, or quality scorecard frameworks.

Key Responsibilities: Deliver IELTS training for all modules: Listening, Reading, Writing, and Speaking Support students with personalized feedback and strategies Prepare lesson plans and mock tests Track progress and maintain reports Stay updated with current IELTS exam formats and scoring patterns Requirements: Prior IELTS training experience Excellent command of English language Strong communication and teaching skills IELTS/British Council/IDP certification (an advantage) Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Leave encashment Provident Fund Schedule: Day shift Work Location: In person

Job requisition ID :: 84124 Date: Jun 9, 2025 Location: Chennai Designation: Senior Executive Entity: Overview of role and associated job description Economic Sanctions and Screening team responsible for developing, enhancing, and validating sanctions screening frameworks and models. This role plays a pivotal part in fortifying the firm's financial crime risk posture by ensuring our screening capabilities align with global regulatory expectations and industry best practices. Responsibilities Design and Development: Develop, test, and optimize sanctions screening frameworks including name and payment screening methodologies. Model Enhancement: Evaluate existing sanctions models (fuzzy matching algorithms, rules logic, thresholds) and propose enhancements based on regulatory guidance and operational feedback. Framework Review: Conduct periodic and event-driven reviews of sanctions screening models to ensure continued relevance and compliance with OFAC, EU, UN, and other regulatory standards. Scenario Calibration and Tuning: Support tuning and threshold analysis for match scoring, leveraging historical alert data and false positive metrics. Data Analytics and Insights: Analyze screening outcomes to identify gaps, trends, and patterns that inform risk mitigation strategies and enhance effectiveness. Documentation and Governance: Prepare and maintain comprehensive model documentation, validation reports, and technical specifications in line with model risk governance frameworks. Stakeholder Engagement: Collaborate with compliance officers, technology teams, and business stakeholders to gather requirements, explain model logic, and support audits and regulatory reviews. Required Experience and Skills: Domain Expertise: 1-3 years of hands-on experience in sanctions screening framework development, tuning, and validation. Familiarity with leading screening platforms (e.g., FircoSoft, Bridger, Actimize, Oracle Watchlist Screening, etc.) and list management practices. In-depth understanding of global sanctions regimes (OFAC, EU, UN, HMT) and related regulatory expectations. Experience in integrating sanctions screening models with broader AML/CFT frameworks. Exposure to AI/ML techniques for entity resolution or fuzzy matching optimization. Prior involvement in regulatory examinations or independent validations of screening tools. Technical Proficiency: Strong programming and scripting skills (Python, R, SQL, SAS). Experience in data modeling, scoring logic calibration, and large-scale dataset analysis. Analytical Thinking: Ability to conduct root cause analysis on alert quality issues. Strong quantitative and qualitative problem-solving capabilities. Communication: Strong written and verbal communication skills, including the ability to explain technical models to non-technical stakeholders. Ability to craft data-backed narratives and present recommendations with clarity. Education Bachelor's Degree / Master's Degree Location Chennai /Bengaluru / Mumbai

Job Description: Full-Stack Developer – Mobile & Web (Firebase + AWS + AI + Real-Time UI) Position Details Job Title: Full-Stack Developer – Mobile & Web (Firebase + AWS + AI + Real-Time UI) Department: Product & Engineering Employment Type: Full-Time (Independent Contractor every 3 month will review ) Work Setup: Fully Remote - Work Form Home Preferred Start Date: ASAP Contract Duration: Ongoing (Reviewed Quarterly) Salary: Negotiable Based on Experience Bonuses: Performance-Based (Assessed Quarterly) Equipment: Developer to use their own development-capable machine Working Hours: Full-time with preferred core hours 9:00 AM – 5:00 PM AEST (negotiable) Interview Process Rounds of Interview: 2 Duties & Responsibilities Collaborate closely with founders on multiple startup products from MVP to scale Design and develop mobile and web applications with integrated e-commerce features Build real-time, high-performance UIs with minimal latency Integrate AI/ML tools, music APIs, and real-time chat/matching systems Implement and manage backend cloud infrastructure using Firebase and AWS Ensure all projects and updates are reviewed and approved by Rhys Magno before execution Must-Have Technical Skills Cloud Services: Firebase (Firestore, Auth, Functions, FCM) AWS (Lambda, API Gateway, EC2, S3, Cognito) Mobile Development: Flutter or React Native Web Development: React.js / Next.js AI/ML Integration: MediaPipe, TensorFlow Lite, OpenAI APIs Other Skills: Real-time interactivity and responsive design OAuth, social SDKs, media sharing Strong problem-solving mindset with a can-do, solution-oriented approach UI/UX experience with apps similar to Tinder, TikTok, and Figma Current Projects Raver – The Social App for Ravers & Festival-Goers Tinder + Clubhouse + TikTok hybrid Real-time chat, group events, swipe UI, and notifications Figma Design AI Dance Scoring System Real-time movement scoring via MediaPipe/TensorFlow Leaderboards, TikTok sharing, and music-beat sync Kandy Store – Custom Rave Wristband Builder Virtual bead/bracelet builder with drag-and-drop UI E-commerce integration with Shopify or custom checkout Social & Music Integration Login via Google, Facebook, Apple Spotify/Apple Music playback TikTok/Instagram sharing for media and designs Employment Type : Full-time Reason for Hiring: Build and scale multiple startup products with a dedicated long-term developer Employment Status: Independent contractor (reviewed every 3 months, hours flexible upon mutual agreement) Interested applicants can send their CVs to People@techosoft.com.au Job Type: Full-time Benefits: Cell phone reimbursement Flexible schedule Leave encashment Paid sick time Paid time off Work from home Schedule: Day shift Monday to Friday Morning shift Supplemental Pay: Quarterly bonus

Position: Technical SEO / AI Digital Marketing / Lead Generation Executive Location: [Noida] Salary: [ Rs. 6000 -10000 Per Month] Job Type : Full Time About Us Join our dynamic team at Webespire Consulting , where we specialize in delivering innovative digital marketing solutions. We’re seeking a motivated T echnical SEO / AI Digital Marketing / Lead Generation Executive who’s eager to learn OnPage SEO/Technical SEO, Lead Generation and grow in the fast-paced world of search engine optimization. This is a fantastic opportunity for freshers to gain hands-on experience and kickstart their careers. Technical SEO Responsibilities: ( Before Apply Read Job Description carefully ) Conduct in-depth SEO audits to identify technical, on-page, and off-page issues and uncover growth opportunities. Optimize meta tags (title, description), header tags (H1-H6), image alt attributes, and content structure for improved search visibility. Implement and maintain technical assets such as robots.txt, XML sitemaps, canonical URLs, and structured data. Ensure full mobile responsiveness, page accessibility, and cross-browser compatibility. Fix broken internal/external links, implement proper redirections (301/302), and eliminate 404/soft 404 errors. Improve site speed and performance using tools like Google PageSpeed Insights , GTmetrix , and Lighthouse . Set up and validate schema markup (FAQ, Article, Product, etc.) to enhance SERP appearance with rich snippets. Conduct server log analysis to understand crawler behavior and optimize crawl efficiency. Manage and improve crawl budget by pruning low-value pages and enhancing crawl paths. Set up and maintain tools such as Google Search Console , Bing Webmaster Tools , and GA4 for insights and reporting. Implement international SEO best practices using hreflang, multilingual URLs, and regional content targeting. Monitor and address Core Web Vitals (LCP, CLS, FID) for improved UX and SEO. Collaborate with development teams to fix JavaScript rendering, lazy-loading issues, and technical SEO blockers. Monitor algorithm updates and make proactive adjustments to the SEO strategy. Conduct competitor technical audits to benchmark and stay ahead in search performance. AI Digital Marketing Responsibilities Utilize AI-based content tools (e.g., ChatGPT, Jasper, Copy.ai) to create high-conversion content and ad creatives. Leverage AI-generated campaign insights to enhance CTR , CPC , and ROAS for ad campaigns. Conduct behavioral and demographic analysis through AI-powered customer insight platforms. Use predictive analytics to forecast marketing outcomes and user behavior trends. Integrate AI tools into personalized email marketing, intelligent chatbots, and automated segmentation workflows. Apply machine learning for dynamic content personalization, user intent prediction, and journey mapping. Utilize AI SEO tools (e.g., SurferSEO, MarketMuse, Clearscope) to optimize content relevance and keyword targeting. Automate campaign bidding and optimization strategies via Google Ads Smart Bidding and Meta Ads AI . Implement AI-based lead scoring , sales funnel progression tracking, and automated nurturing. Fine-tune LLMs or create custom GPT models for unique brand voice and marketing automation. Optimize for voice search and natural language queries using semantic analysis tools. Perform AI-driven multivariate A/B testing for continuous UI/UX and message improvement. Use generative AI (e.g., Midjourney, Sora) for dynamic creative design—video ads, banners, reels, etc. Design and manage AI-powered full-funnel marketing systems that integrate CRM, automation, and predictive analytics. Lead Generation Executive Responsibilities Execute outbound lead generation campaigns via cold emailing , LinkedIn outreach , and form-based conversions . Collect verified email addresses using tools like Hunter.io , validate them, and manage bulk email campaigns . Continuously research and experiment with new lead generation channels and tactics. Utilize advanced prospecting platforms like Apollo.io , ZoomInfo , and LinkedIn Sales Navigator . Manage and enrich CRM systems (HubSpot, Zoho CRM, Pipedrive) with detailed lead profiles and pipeline data. Qualify leads into MQLs (Marketing Qualified Leads) and pass to the sales team for further nurturing. Run targeted paid ads on Google, Facebook, Instagram, and LinkedIn for B2B/B2C lead generation. Analyze source-wise lead conversion, pipeline velocity, and campaign ROI to optimize strategies. Develop lead magnets such as whitepapers, webinars, case studies, and free tools to attract leads. Launch and manage retargeting campaigns to nurture abandoned visitors and cold leads. Build lead scoring models based on engagement, behavior, and demographics. Automate email follow-ups and lead nurturing using tools like ActiveCampaign , Mailchimp , or Marketo . Sync lead data with CRM + analytics tools to track performance and sales funnel activity in real time. Deploy account-based marketing (ABM) strategies to target high-value prospects with personalized content. Utilize intent-based data platforms (e.g., Bombora, 6sense) to find and target buyers showing purchase intent. Qualifications A Graduate fresher with a degree in IT, Computer Science, Digital Marketing Course, or a SEO related field. Basic understanding of SEO concepts and HTML/CSS, Canva Plateform, Lead Generation. Familiarity with tools like Google Analytics, Search Console, and SEO software (e.g., SEMrush, Ahrefs, Moz). Strong analytical skills and attention to detail. Ability to learn quickly and adapt to new tools and techniques. What We Offer Real-world experience in technical SEO and digital marketing/Lead Generation. Mentorship from industry experts. Opportunity to work on live projects and make an impact. Require High Configuration Working Laptop High Speed WIFI Internet Connection Full Backup System Technical SEO, OnPage SEO, Digital Marketing, Lead Generation learning Interest Start your SEO journey with us and grow into a Technical SEO / AI Digital Marketing / Lead Generation Executive expert! Job Types: Full-time, Permanent, Fresher, Internship Contract length: 36 months Pay: ₹6,000.00 - ₹10,000.00 per month Benefits: Flexible schedule Health insurance Life insurance Provident Fund Work from home Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person

About Company, Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction. Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters Job Posting Title: AI Solution Engineer What does a AI Solution Engineer do? As an AI Solution Engineer at, you will be responsible for developing, deploying, and implementing advanced AI-enabled applications for our highly sophisticated systems, ensuring compliance with security standards and delivering innovative and efficient solutions within a secure environment. Self-discipline and a strong desire to build applications with high integrity are essential for success in this role. What will you do: Research and Innovation : Stay updated with the latest AI technologies, tools, and trends to continuously improve and innovate //'s data conversion processes. Documentation : Maintain comprehensive documentation of AI solutions, methodologies, and deployment processes. Design and Develop AI Models : Implement AI solutions focused on automating and enhancing the core data conversion processes. Data Handling : Work with large datasets, ensuring the integrity and security of sensitivity information during the conversion process. Secure Environment Compliance : Develop and deploy AI solutions in accordance with security protocols, ensuring all processes meet compliance standards. Collaboration : Work closely with cross-functional teams including data scientists, software engineers, and business analysts to create integrated AI solutions. Testing and Validation : Conduct rigorous testing and validation of AI models to ensure accuracy and reliability. Performance Optimization : Continuously monitor and optimize AI models for efficiency and performance improvements. Perform application scoring and data aggregation What you will need to have: Programming Skills : Proficiency in programming languages such as Python, JS/NodeJS, and .NET Framework/Core C#. Machine Learning Frameworks : Familiarity with ML frameworks and libraries such as TensorFlow, PyTorch, Keras, or Scikit-Learn. Experience in selecting and implementing appropriate algorithms for specific tasks is highly valuable. Data Handling and Processing : Experience with data manipulation and analysis using tools like Pandas or NumPy. Understanding how to preprocess data, handle unstructured data, and create datasets for training models is crucial. Deep Learning : Knowledge of deep learning concepts and architectures, including convolutional neural networks (CNNs), recurrent neural networks (RNNs), and transformers, especially for tasks related to image recognition, natural language processing, and more. Software Development Practices : Familiarity with software development methodologies, version control systems (like Git), and DevOps principles to ensure smooth integration and deployment of AI models. Cloud Computing : Experience with cloud-based services and platforms (e.g., AWS, Google Cloud, Azure) that provide tools for machine learning and AI deployment. System Design : Ability to design scalable AI systems, including understanding architecture patterns, APIs, and microservices for integrating AI models into broader applications. Problem-Solving : Strong analytical and problem-solving skills to identify the best AI solutions for various challenges and to troubleshoot issues that arise during implementation. Collaboration and Communication : Experience in working collaboratively with cross-functional teams, including data scientists, software engineers, and business stakeholders, to align AI solutions with business objectives. Hands-on Experience : 5-7+ years of technical implementation experience What would be great to have: Experience in the Financial Services Industry and an understanding of relevant compliance standards and regulations. Certification in AI/ML or relevant technologies. Experience with reporting tools like Splunk, SSRS, Cognos, and Power BI Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.

Job Requirements Role/ Job Title: Senior Strategy Manager – Debt Management Function/ Department: Debt Management Job Purpose The Debt Management (DM) function has evolved to be highly analytics and data-driven, with a growing focus on enhancing customer contact strategies, agent productivity, and resolution rates through automation and N=1 strategies The increased emphasis on digitization and automation has positioned the Call Centre Strategy function as a critical driver of debt management efficiency, where continuous improvements in contact strategies, agent management, and customer segmentation are required The Call Centre Strategy Manager supports decision-making for front-line collections operations by providing actionable insights across customer segmentation, dialler strategy, agent productivity models, and contact efficiency metrics. Macro and micro trends in customer behaviour, channel effectiveness, and operational performance are analysed to proactively drive better outcomes and timely interventions Roles & Responsibilities Structuring data-driven insights and reporting for agent effectiveness, customer Contactability, and call centre efficiency. Building and driving Call Centre Strategies (dialler strategies, right party contact strategies, agent outreach models) informed by performance metrics and KPIs. Monitoring and enhancing the Call Centre Debt Management Ecosystem [Customer connect rates, Agent performance, Dialler optimization]. Driving initiatives to improve the right party contact rates, first call resolution rates, and agent productivity. Tracking dialler campaigns, customer segmentation performance, contact yield, and agent capacity/resource planning. Ensuring continuous feedback loops to refine dialling strategies and optimize resource allocation. Develop and manage dialler strategies to improve customer contact rates and call centre productivity. Design propensity-to-pay models for better prioritization of call outreach. Create differentiated treatment models — differentiated intensity of dialling, timing of calls, agent assignment models. Identify and adopt predictive models for call timing, agent skill matching, and next best action for resolution. Implement agent scoring models to optimize field escalation strategies from call centre. Lead and manage specific call centre strategic projects to drive improvements in resolution, Contactability, and operational efficiency. Ensure adherence to regulatory guidelines for customer contact, data privacy, and call handling standards. Work closely with Product/Portfolio Risk Teams, BIU, and Vendor Managers to implement and fine-tune call centre operations aligned to business goals. Support key Call Centre initiatives including automation, capacity planning, and performance reporting. Hands on experience with data analytics tools like SAS or Python Education Qualification Graduation: BCA (Bachelor of Computer Applications) / BBA (Bachelor of Business Administration) / B.Com (Bachelor in Commerce) / B.Tech (Bachelor in Technology) / B.A. (Bachelor of Arts) / B.E. (Bachelor in Engineering) / B.Sc (Bachelor of Science). Post-graduation: MBA (Master of Business Administration) / PGDM (Post Graduate Diploma in Management) / MCA (Master of Computer Application) / M.E. (Master in Engineering) / M.Sc (Master of Science) / M.Tech (Master in Technology). Experience: Minimum 6+ years of relevant experience in Debt Management call centre strategy or Credit Risk Management. Show more Show less

JOB TITLE Specialist-Phone Banking Vendor Management GRADE SM DEPARTMENT Phone Banking LOCATION HO ROLE PURPOSE & OBJECTIVE Responsible for overseeing the end-to-end management of third-party vendors executing outbound calling functions such as welcome calling and banking product cross-sell. Responsible for performance management, dialer strategy, data optimization, compliance, hiring alignment, invoice validation, and contract governance. Provide expertise in contact center operations, dialer, campaign analytics, and commercial/vendor lifecycle management. KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/Financials Act as the central liaison for all outsourced contact center vendors supporting outbound campaigns. Define SLAs, KPIs, and contractual deliverables; ensure vendor performance meets business targets. Conduct regular vendor reviews and governance meetings to monitor progress, resolve issues, and track continuous improvement. Collaborate with Procurement, Legal, and Compliance teams on onboarding new vendors, due diligence, and vendor lifecycle management Customer: Manage and optimize day-to-day operations across welcome calling and multiple banking product cross-sell programs. Ensure achievement of key performance indicators such as contact %, sales conversion, AHT, and occupancy. Drive calling strategy across different campaigns, based on product priority, lead scoring, and customer segmentation. Align vendor capacities to business volumes, ensuring SLAs are consistently met. Dialer & Calling Strategy Management Own dialer logic and configuration (predictive, progressive, preview) to ensure high efficiency and minimal drop rate. Work with dialer teams to manage retry logic, lead recycling, list loading, and time-band strategy. Analyze dialer metrics to continuously improve campaign performance – connect %, RPC (Right Party Connect), and penetration rate Data Management & Campaign Analytics Oversee lead allocation strategy and campaign data flow between internal systems and vendors. Analyze daily, weekly, and monthly campaign performance to identify improvement areas in contact rate, conversion %, and sales funnel movement. Recommend actionable strategies to improve penetration – such as better call timing, prioritization models, or targeting rules. Track lead aging, disposition quality, and list utilization metrics to minimize waste and maximize ROI Internal Process: Align vendor hiring plans with projected campaign requirements and ensure timely resource onboarding. Review hiring profiles, support in joint interviews (where required), and validate skill readiness of vendor staff. Ensure optimal headcount planning and bench readiness at vendor end to avoid performance gaps Invoice Validation & Commercial Management Verify monthly vendor invoices against agreed output KPIs, calling volume, and performance benchmarks. Coordinate with Finance and Vendor SPOCs for timely invoice processing, deductions, and escalations. Maintain accurate documentation of commercials, volume commitments, and rate card terms Learning & Compliance Oversee complete vendor contract lifecycle including renewals, amendments, penalty clauses, and exit terms. Ensure 100% adherence to regulatory guidelines (TRAI, RBI, internal audits) and contractual obligations. Maintain documentation of call scripts, campaign approvals, and vendor communication trails for audit readiness. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Any Graduate/ Post Graduate (Any Stream) Experience (Years and Core Experience Type) 5-8 years of experience in call center operations with at least 5–7 years managing outsourced vendors (preferred) Experience with outbound campaigns in BFSI or telecom is preferred Show more Show less

Job Description Experience in data engineering or data platform development Expert-level proficiency in SQL, including complex joins, window functions, CTEs, and performance optimization Solid working knowledge of Python, particularly for data automation, transformation, and orchestration Exposure to lead scoring, campaign performance analytics, or CRM data models is a strong advantage Show more Show less

Job Description Experience in data engineering or data platform development Expert-level proficiency in SQL, including complex joins, window functions, CTEs, and performance optimization Solid working knowledge of Python, particularly for data automation, transformation, and orchestration Exposure to lead scoring, campaign performance analytics, or CRM data models is a strong advantage Show more Show less

Job Title: IELTS Faculty / IELTS Trainer Location: Ahmedabad, India Job Type: Full-Time Experience: Minimum 1 year (Freshers with strong English skills may also apply) Salary: As per industry standards Job Overview: We are hiring a motivated and skilled IELTS Faculty to train students for the IELTS examination (Academic & General). The ideal candidate should have a strong grasp of English, effective teaching techniques, and a passion for helping students achieve their desired band scores. Key Responsibilities: Teach IELTS modules: Listening, Reading, Writing, and Speaking. Conduct regular classes both offline (classroom) and online (if needed). Plan and prepare lesson materials, mock tests, and performance assessments. Deliver engaging lectures, manage class interactions, and resolve student queries. Monitor student progress and provide detailed feedback for improvement. Maintain class records including attendance, test results, and student performance. Stay updated with IELTS test patterns, changes, and scoring trends. Assist in academic counseling and course-related guidance. Required Qualifications & Skills: Bachelor's degree in English / Arts / Education or relevant field. Minimum IELTS Band Score of 7.5 or above (preferred). Previous experience in IELTS/PTE/TOEFL coaching is desirable. Strong command of English grammar and vocabulary. Good communication and interpersonal skills. Proficiency in Zoom, Google Meet, or other teaching platforms. Preferred Traits: Positive attitude and student-friendly approach. Ability to motivate students and track their learning progress. Comfortable working in a flexible schedule, including weekends (if required). Passionate about teaching and continuous learning. Location Preference: Candidates from Ahmedabad will be preferred. Application Process: Send your updated CV and IELTS scorecard (if available) to kandarp@akvisaconsultants.in or WhatsApp at +91 9313212648. Show more Show less

Welcome to the AP Moller Maersk! AP Moller Maersk is a $81.5 billion global shipping & logistics leader. Maersk is a Danish business conglomerate founded in 1904, with activities in the transport and logistics and energy sectors. Maersk has been the largest container ship and supply vessel operator in the world since 1996. The company is based in Copenhagen, Denmark with subsidiaries and offices across 130 countries and around 110,000 employees. Maersk's Vision: Improving lives for all, by integrating the world. To know more about everything that Maersk does, visit us at www.maersk.com. Focus: Pipeline Performance & Marketing Effectiveness We are seeking a Marketing Revenue Analyst with deep expertise in Salesforce Sales Cloud and Marketing Cloud , specializing in pipeline analysis, data extraction, and marketing performance optimization . This role will be responsible for tracking the impact of marketing efforts on pipeline growth, ensuring data accuracy, and driving strategic insights through advanced analytics and automation. Key Responsibilities: Monitor and analyze the marketing pipeline within Salesforce Sales Cloud and Marketing Cloud, tracking lead movement across all funnel stages. Develop and optimize dashboards in Salesforce and BI tools to provide real-time visibility into pipeline performance, conversion rates, and revenue impact. Extract, transform, and analyze data from Salesforce Sales Cloud and Marketing Cloud using APIs, data exports, and automation tools. Assess marketing effectiveness by analyzing campaign performance, attribution models, and lead conversion metrics within Salesforce. Monitoring data integrityacross CRM, analytics, and marketing platforms, identifying data inconsistencies. Collaborate cross-functionally with marketing and sales teams to provide data-driven recommendations for improving pipeline efficiency. Support forecasting and goal setting, leveraging historical data and predictive analytics to establish benchmarks for lead generation and pipeline performance. Qualifications: Experience working with Salesforce Sales Cloud and Marketing Cloud, including data extraction, API usage, and automation. Strong analytical skills with expertise in CRM reporting, data visualization tools Power BI, or similar, Ability to play with raw/big data data using excellent skills in at least one of SQL/Python/Pyspark. Understanding of marketing attribution, lead scoring, and campaign tracking. Familiarity with pipeline forecasting models and revenue impact analysis. Ability to translate complex data into actionable insights for marketing and sales teams. Key Competencies >3 years of experience in BtoB marketing performance measurement Financial acumen Strong analytical mindset Knowledge of BtoB marketing. Experienced in analytical & performance reporting tools (PowerBI, Google Analytics) Collaborator and team player. Fluent in English Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com. Show more Show less

Job Description Job Description The Manager Data Analytics position is responsible you’ll be a lead in developing and driving our team and our business to get the most out of data. You’ll push thinking and delivery across multiple accounts leveraging your deep experience in data solutions to ensure success. You’ll coach and develop colleagues to achieve continually high performance and outputs. This position will be working with multiple teams and will need to communicate effectively with people of all job levels and personalities. The ideal applicants will be eager to help on a variety of projects and be continuously looking to grow their skills Your Impact Delivering analytics and optimization solutions Strong analytical skills and data driven approach to problem solving Deep understanding of online marketing disciplines and how they contribute to customer acquisition, conversion and retention Demonstrated experience working across multi-disciplinary teams using analytics to drive connected solutions which impact customer outcomes Representing Sapient as an expert in the Digital Analytics industry with deep technical expertise. Ability to drive and manage analytics and business teams through requirements gathering, solution design, planning and implementation, and reporting. Qualifications Your Skills & Experience: Experience in various marketing analytics models such as Market Mix Modeling, Attribution Modelling, visitor behavior analysis, and customer sentiment analysis. Experienced in Marketing Performance analysis i.e. data aggregation (leveraging marketing & click-stream APIs, data cleaning & transformation), analysis & segmentation, targeting & integration, and advanced analytics (lead scoring, churn analysis, lifetime value analysis, clustering, regression, forecasting, etc.). Experience working on R/Python to run statistical analysis. Experience working on cloud data platforms Exposure to CDP and/or DMP platforms and hands-on experience in integrating digital data with these platforms is a must Proven experience in testing, both A/B and MVT using tools such as Maxymiser, Adobe Target, Google Web Optimizer, Qubit Deliver Bachelor’s degree and year of work experience of 9-12 years of working experience in data analytics, with a marketing team on campaign planning, campaign analytics, or business analytics Set Yourself Apart With Hands-on experience in multiple Industries Strong Articulation skills Self-starter who requires minimal oversight Ability to prioritize and manage multiple tasks Process orientation and the ability to define and set up processes Ability to manage, lead and grow teams Ability to work with distributed teams and stakeholders Additional Information A Tip From The Hiring Manager Join the team to sharpen your skills and expand your collaborative methods. Make an impact on our clients and their businesses directly through your work. Additional Information Gender-Neutral Policy 18 paid holidays throughout the year Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers.We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity.United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across truly value. Show more Show less

Job Title: Lead Generation Executive Location: New Delhi Employment Type: Full-Time Experience: 0–3 years Department: Sales / Business Development Job Summary: We are seeking a proactive and persuasive Lead Generation Executive with a strong focus on cold calling to generate high-quality leads. The ideal candidate will be responsible for initiating contact with potential clients, identifying their needs, and passing qualified leads to the sales team. Key Responsibilities: Research and identify potential leads through online directories, company databases, and market research. Make outbound cold calls to prospects across target industries to pitch our offerings. Qualify leads based on interest, budget, and decision-making authority. Maintain call logs, lead status, and follow-ups through CRM tools. Work closely with the business development team to hand over warm leads for conversion. Achieve and exceed daily/weekly cold calling targets and lead conversion KPIs. Craft and deliver persuasive phone pitches to capture attention in the first few seconds. Handle initial objections and route more complex queries to the sales manager. Track market trends, competitor activities, and gather prospect feedback. Requirements: Bachelor’s degree in any discipline. 0–3 years of experience in cold calling, telecalling, or inside sales. Excellent spoken communication in English and Hindi (regional languages a plus). High confidence and strong persuasion skills over the phone. Ability to handle rejections professionally and stay motivated. Basic computer proficiency (Excel, email writing, internet research). Preferred Skills: Prior experience in B2B or B2C cold calling. Exposure to EdTech / SaaS / Training sectors is a plus. Ability to handle large volume of calls daily with consistency. Knowledge of lead scoring and sales funnel processes. What We Offer: Fixed salary with attractive incentives based on performance. A dynamic and supportive work environment. Opportunity for career progression into sales, business development, or marketing. Training and mentorship for career growth. Job Type: Full-time Pay: ₹8,532.83 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

About the Role We are looking for a performance-driven Email Marketing & HubSpot Automation Specialist to join our growing marketing team. You will be responsible for planning, executing, and optimizing email marketing campaigns, and building sophisticated automation workflows using HubSpot Marketing Hub. As one of our early marketing hires, you will play a critical role in shaping our lead nurturing, customer engagement, and retention strategies. Key Responsibilities Email Campaign Management Own the creation, execution, and optimization of email marketing campaigns (newsletters, product updates, nurture flows). Build and manage campaign calendars, ensuring alignment with product and sales initiatives. Drive engagement and conversion with compelling copies and subject lines. Marketing Automation Design and implement automated workflows in HubSpot (e.g., welcome series, re-engagement campaigns, drip nurture tracks). Set up lead scoring, lifecycle stages, and contact segmentation based on engagement and behavior. Maintain and optimize workflow performance using A/B testing and analytics. CRM & Reporting Ensure data integrity and segmentation in the HubSpot CRM. Monitor email KPIs: open rates, CTR, bounce rates, unsubscribe, MQL/SQL progression. Build dashboards and provide monthly campaign performance reports to stakeholders. Cross-Functional Collaboration Work closely with marketing, product, and sales teams to align email messaging and timing. Support sales enablement through email templates, lifecycle triggers, and lead handoff processes. Partner with design for visually optimized email templates. Requirements 2–4 years of hands-on experience in email marketing and HubSpot Marketing Hub (certification is a plus). Strong understanding of email marketing best practices, GDPR/consent laws, and deliverability. Experience in lead nurturing, segmentation, and marketing funnels. Data-driven mindset with ability to interpret and act on analytics. Strong communication and writing skills. Familiarity with HTML/CSS for email formatting is a plus. Nice to Have Experience in a SaaS or B2B tech environment. Knowledge of Google Analytics, landing page CRO, or sales automation tools. Ability to work in fast-paced startup environments. What You’ll Get Opportunity to own the email function end-to-end in a growing marketing team. Access to marketing tools (HubSpot Pro, GA4, etc.). Growth inducive hierarchy and fast decision-making cycles. Flexible work environment and inclusive work environment Show more Show less

We are seeking a detail-oriented and experienced Quality Analyst to join our team supporting US-based clients. The ideal candidate will be responsible for monitoring, evaluating, and improving the quality of customer interactions to ensure excellence in service delivery. This role involves providing actionable feedback to the operations team, identifying process gaps, and ensuring compliance with company and client standards. Key Responsibilities: Monitor and evaluate inbound/outbound calls, emails, and chats for quality assurance. Conduct audits on customer interactions and process workflows. Provide constructive feedback and coaching to agents to improve performance. Analyze trends in errors, prepare reports, and suggest corrective actions. Collaborate with operations, training, and management teams to implement quality improvement plans. Maintain and update quality assurance documentation, checklists, and scoring guidelines. Ensure compliance with client-specific policies, procedures, and SLAs. Conduct calibration sessions with internal and external stakeholders. Participate in root cause analysis (RCA) for recurring quality issues. Prepare weekly/monthly quality reports and present findings to leadership. Required Skills & Qualifications: Bachelor’s degree or equivalent experience. 2-4 years of experience as a Quality Analyst in a US process (preferred industries: BPO, Healthcare, IT support, or similar). Excellent verbal and written communication skills (US English). Strong analytical, problem-solving, and reporting skills. Proficiency in MS Office tools (Excel, Word, PowerPoint); familiarity with QA tools like NICE, Verint, or Calabrio is a plus. Good understanding of call center KPIs, quality metrics, and performance improvement strategies. Ability to work independently and in a team environment. Job Types: Full-time, Permanent Pay: ₹15,301.66 - ₹41,336.03 per month Schedule: Night shift Experience: US QUALITY ANALYST: 3 years (Required) Location: Thane, Maharashtra (Required) Work Location: In person Speak with the employer +91 7893677269

About the Company - Vedantu is hiring a data-driven Customer Lifecycle Management Leader to own and optimize the end-to-end user journey—from first interaction to brand loyalty. This strategic role sits within the Growth team, focusing on user retention, engagement, and conversion through deep insights, lead qualification, and smart lifecycle orchestration. About the Role - Design and personalize customer journeys across channels and lifecycle stages. Lead quality assessment (LQA) and predictive lead scoring. Optimize conversion funnels and reduce drop-offs. Drive CRM strategy through campaigns across email, SMS, WhatsApp, and more. Collaborate with cross-functional teams (Product, Sales, Marketing, BI). Leverage analytics to drive insight-led decisions and journey improvements. Manage lifecycle tools and automation (WebEngage, MoEngage, etc.). Responsibilities Design and personalize customer journeys across channels and lifecycle stages Lead quality assessment (LQA) and predictive lead scoring Optimize conversion funnels and reduce drop-offs Drive CRM strategy through campaigns across email, SMS, WhatsApp, and more Collaborate with cross-functional teams (Product, Sales, Marketing, BI) Leverage analytics to drive insight-led decisions and journey improvements Manage lifecycle tools and automation (WebEngage, MoEngage, etc.) Qualifications - 6+ years in Lifecycle Marketing, CRM, or Customer Experience roles. Hands-on experience with lead scoring, funnel analytics, and campaign execution. Strong analytical mindset and deep customer understanding. Proficiency in marketing automation tools and stakeholder collaboration. Show more Show less

Do you want to work hands-on with LangChain, CrewAI, and real-world AI agents solving complex problems at scale? If you're ready to level up your career in the world of autonomous AI , If you are passionate about building the future of AI? W e want to hear from you. Title: AI Agent Developer - Python (LangChain + CrewAI) Location: Noida, Sec-62 (On-site) Initial Work Location: Patel Nagar, New Delhi (2–3 months) Experience Required: 3+ years Employment Type: Full-time 🚀 About the Role We’re looking for an experienced AI Agent Developer who thrives at the intersection of LLMs, agentic workflows, and autonomous systems . If you're excited by building intelligent, tool-using AI agents that interact, reason, and solve real-world problems — this is your place . You’ll work on cutting-edge GenAI products , leveraging CrewAI, LangChain , and vector databases to build high-performance agent frameworks and end-to-end RAG pipelines. 🧠 What You'll Do Architect and build modular, asynchronous Python applications following clean code principles. Define and orchestrate agents using CrewAI – set up tasks, memory, roles, and coordination logic. Develop custom chains and tools using LangChain (AgentExecutor, LLMChain, Memory, Structured Tools). Design advanced prompts using Few-Shot, ReAct, Chain-of-Thought techniques. Integrate with LLM APIs like OpenAI, Anthropic, Mistral, HuggingFace . Build scalable RAG pipelines using vector stores (FAISS, Chroma, Pinecone, etc.). Add tool-use capabilities: web scraping, API integration, PDF parsing , file management. Design memory systems for persistent, context-aware agent behavior. Optimize reasoning logic using DSA and algorithmic problem solving . Package and deploy your work using Docker, Git, Pipenv/Poetry . 🛠️ Required Skills Strong in Python 3.x – async, modular structure, type hinting. LangChain (LLMChain, AgentExecutor, Tools, Memory) – must-have. CrewAI / LangGraph / AutoGen – hands-on experience required. Prompt Engineering – ReAct, Few-Shot, Chain-of-Thought strategies. Integration with LLM APIs – OpenAI, HuggingFace, Anthropic, Mistral. Vector DBs – FAISS, Chroma, Pinecone, Weaviate. Building end-to-end RAG pipelines using LangChain + VectorDB. Agent Memory: BufferMemory, ConversationBufferMemory, VectorStoreMemory. Async programming with asyncio and LangChain hooks. Strong grasp of DSA/Algorithms to optimize agent behavior. 🌟 Bonus Skills Exposure to ML libraries : Scikit-learn, XGBoost, basic TensorFlow. Understanding of NLP foundations : embeddings, tokenization, similarity scoring. Familiarity with DevOps : Docker, GitHub Actions, Pipenv/Poetry. 🎯 Why Join Us? Work on real AI agents that execute autonomous reasoning. Collaborate with a fast-paced, highly motivated AI team building from scratch. Directly influence architecture, UX, and product impact. Stay ahead by building on top of CrewAI, LangChain, LLM APIs , and the latest vector DB tools. Opportunity to lead initiatives and ship innovative GenAI solutions. Show more Show less

Company Description CapMinds LLC. is a Health-IT Digital Transformation partner specializing in Health IT Applications, Health Information Exchange & Interoperability, Robotic Process Automation, Revenue Cycle Management, Advanced Data Analytics, AI, ML, NLP, Cloud, and Cybersecurity. With expertise in End end-user research, Human-Centered Design, Product Design, Product Engineering & Analytics, CapMinds uses cutting-edge methodologies to transform businesses globally. Years of Experience: 1-2 years Responsibilities: Proven Expertise in ABM: Demonstrated success in executing Account-Based Marketing (ABM) strategies, specifically targeting SMB and Enterprise healthcare clients across multiple verticals. Sales Channel Expansion & Lead Generation: Innovative thinker with a track record of identifying and launching new sales channels, enhancing multi-touch lead generation across outbound, inbound, and partnership ecosystems. Campaign & Outreach Execution: Deep hands-on experience in running full-funnel campaigns across email, social, paid, and event-based outreach. Strong command over cold outreach strategies, messaging personalization, and campaign sequencing. Data-Driven Decision Making: Expert in analyzing campaign and funnel metrics (CTR, CPL, CAC, LTV, pipeline velocity, conversion rates) to optimize performance. Ability to align KPIs to business goals and report impact in real-time. Lead Funnel Management: Proficient in lead scoring models, nurturing MQLs to SQLs, and collaborating closely with SDRs and AEs to ensure pipeline health and revenue conversion. Knowledge of CRM tools and marketing automation platforms Customer Expansion & Upsell Strategy: Skilled in identifying growth opportunities within existing client accounts, driving cross-sell and upsell motions in SaaS healthcare environments. Market & Competitive Research: Ability to conduct in-depth market research, segmentation analysis, and competitor benchmarking to inform positioning and GTM strategy. P&L Ownership and Business Acumen: Comfortable owning P&L responsibility for a specific product, vertical, or region, with an understanding of how marketing and sales contribute to EBITDA and growth. Industry Experience: Prior experience in healthcare IT and SaaS business models is essential, with working knowledge of regulatory, clinical, and payer-provider dynamics. Cross-Functional Leadership: Ability to work cross-functionally with product, sales, CS, and executive teams. Skilled in translating marketing strategy into operational execution and revenue impact. Show more Show less

About Frost & Sullivan Frost & Sullivan, the Growth Pipeline Company, has spent more than 60 years partnering with clients to develop transformational growth strategies by focusing on innovation and growth opportunities driven by disruptive technologies, mega trends, emerging markets and new business models. Today, more than ever before, companies must innovate, not only to survive, but thrive in the future. Our Growth Pipeline Management (GPM) system supports clients by identifying and evaluating new growth opportunities and serves as the foundation for continuous growth. This is your opportunity to be part of a revolutionary global team that truly inspires positive global changes by innovating to zero. Learn more about Frost & Sullivan at www.frost.com About the team/Practice Area The Frost & Sullivan Customer Experience Team is an integral part of the customers' journey, driving growth, and unleashing unprecedented opportunities at every step. We leverage new-age ideas to promote deliverables like growth opportunity analytics, events, and much more in a manner that is both compelling and effective. We bridge the gap between our clients, and the customer engagement team, processing all types of clients with seamless precision, and the utmost professionalism. We ensure our clients can explore various deliverables and services, custom-tailored to their specific interests in various sectors. We go the extra mile to fulfil internal requests for design creatives, content, campaigns, and more, delivering excellence in everything we do. In a nutshell, the global customer experience team plays a crucial role in acquiring clients, and driving them to harness the full potential of our wide range of deliverables, while positioning Frost & Sullivan as a Growth Pipeline Company. About the Role The Program Analyst – Demand Generation plays a vital role in supporting and executing multi-channel campaigns, audience segmentation, and lead lifecycle programs using marketing automation and CRM tools. This role is key in driving qualified lead generation, webinar execution, contact enrichment, and campaign performance reporting. The candidate must be comfortable working with tools like HubSpot, Microsoft Dynamics 365, Instantly.ai, ZoomInfo, and Zoom Webinars , and collaborating across global marketing and sales teams. Responsibilities Email Marketing & Automation Build and launch emails, nurture sequences, and 1:1 outreach campaigns in HubSpot and Instantly.ai . Create and manage segmented smart lists, filters, and suppression rules based on job title, industry, persona, and engagement history. Optimize subject lines, CTAs, and delivery times through A/B testing and performance analytics. Monitor campaign metrics and troubleshoot deliverability issues (bounces, spam, blocks). Webinar Execution & Lead Capture Set up and manage Zoom Webinars including registration forms, reminder emails, and post-event follow-ups. Coordinate campaign assets (landing pages, emails, thank-you pages) for live and on-demand webinar promotions. Track registrants, attendees, and engagement data, and sync with HubSpot and Dynamics 365 for scoring and nurturing. CRM & Data Management Maintain accurate lead and contact data in Microsoft Dynamics 365 and HubSpot . Map and sync leads, activities, and campaign interactions across platforms. Clean and validate databases regularly, identifying invalids, outdated titles, and unengaged contacts. Lead Sourcing & Enrichment Use ZoomInfo for lead sourcing, enrichment, and persona-based targeting. Identify and pull relevant contacts based on ideal customer profiles (ICPs), region, company size, and job function. Monitor and update enrichment logic to ensure high-quality inputs for campaigns. Campaign Reporting & Optimization Track campaign performance (opens, clicks, registrations, MQLs, SQLs) and build regular dashboards. Analyze data to provide actionable insights and improve future campaign performance. Contribute to quarterly business reviews with performance trends and improvement areas. Team Collaboration & Process Support Train new hires on HubSpot workflows, Instantly outreach, and webinar execution processes. Support demand generation managers and senior analysts with data pulls, QA, and testing. Maintain campaign checklists, process documentation, and naming conventions across tools. Proficiency / Requirement HubSpot Advanced – Campaigns, Sequences, Lists, Reporting Instantly.ai Intermediate – 1:1 cold outreach & warm inbox strategy Microsoft Dynamics 365 Intermediate – Contact management, campaign tracking ZoomInfo Intermediate – Contact sourcing, enrichment, export rules Zoom Webinar Intermediate – Setup, registration flows, integrations HTML/CSS Intermediate – Build and edit email templates SQL/MS Access Intermediate – For segmentation and reporting Excel Advanced – Pivot tables, data cleaning, analysis Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field. Experience in marketing operations, campaign execution, or CRM/automation. HubSpot certifications or proven hands-on HubSpot campaign management. Familiarity with ABM or persona-based marketing is a plus. What will make you succeed at Frost & Sullivan?.. You need to be- Wildly curious and entrepreneurial Committed to customer success A self-starter invested in your future A persuasive communicator Deeply Analytical Excited about Disruptive Trends A friendly open environment with a diverse and international operational focus. A definite career path with numerous growth opportunities. You will be part of a winning, global team that fosters teamwork and an Olympic spirit while enhancing your communication and people skills. Encouragement to develop your intellectual curiosity and will be provided the ability to collaborate across all levels of the company across the globe. Global awards & recognition opportunities & awards - President Club & Chairman Club Awards “Best in class" global team that strives for excellence. Frost & Sullivan is committed to a work environment free of all forms of discrimination. Frost & Sullivan recruits and hires without regard to race, color, religion, gender, marital status, age, disability, national origin, veteran status, or sexual orientation Show more Show less

About Us: As India's fastest-growing D2C brand, we are at the forefront of innovation and transformation in the market. We’re a well-funded, rapidly growing (we have recently launched our 100th store), omnichannel D2C brand with a passionate and innovative team. Job Summary: We are seeking a Senior Data Analyst to join our team to drive data-driven decision-making across the org. You will work closely across functions including growth, product, and ops to analyze data, generate reports and insights, and provide actionable recommendations Key Responsibilities: Data Analysis: Perform in-depth analysis using statistical techniques like impact, pre-post, funnel analysis to identify insights and optimize to drive growth Evaluate product and feature performance, providing insights to inform product development and enhancements Analyze and understand customer behavior and segment customers to tailor marketing and product strategies based on their needs and preferences Reporting: Develop and maintain comprehensive dashboards and reports that provide visibility into key metrics and self-serve reports to various teams Insights Generation: Translate complex data into clear and actionable insights that drive business decisions and strategic initiatives Collaboration: Work closely with cross-functional teams, including growth, sales, and product, to understand their data needs and provide analytical support Own and build the analytics roadmap from vendor and tool selection to dashboards and long-term projects Data Quality: Ensure data accuracy and integrity by performing regular data validation and cleansing activities Identify opportunities to streamline data processes and improve efficiency through the implementation of automation tools and techniques Core Analytics: Work end-to-end on projects like buyer attribution, campaign scoring model, optimal pricing strategy, lead funnel optimization, etc., using a data-driven approach Collaborate with the growth team to optimize ROAS by designing incrementality tests and campaign optimization and perform RCA Skills Required: Minimum 2-3 years of experience in the analytics domain. Proficiency in data analysis tools and languages, such as SQL and Excel. Strong business acumen with the ability to connect data insights to business goals. Strong understanding and experience of statistical methods and advanced analytical techniques. Sound understanding of data architecture and its implementation. Experience with data visualization tools, such as Tableau, Power BI, or Looker. Self-motivated, proactive, and highly accountable. Strong communication skills, with the ability to present complex data insights to non-technical stakeholders Show more Show less

Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fueling ours. Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing. As a trusted partner for purpose-built AI and intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Over 10,000 customers trust ABBYY, including many Fortune 500 ones. You will work on further developing a portfolio already containing client names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK. The Head of APAC Support is a senior leadership role focused on delivering exceptional customer support for our growing user base, focused on APAC customers. This role combines strategic oversight with a hands-on approach to leading our support team, driving customer satisfaction, and improving support operations. The Head of Support will work cross-functionally with Product, Engineering, Revenue, and Customer Excellence to ensure the support function is optimized for responsiveness, quality, and scalability. This role requires a deep understanding of the customer’s technical needs and business objectives, the ability to manage and resolve complex issues, ability to influence and coordinate on behalf of the customer, and a commitment to fostering strong relationships through proactive customer care and support. Key Responsibilities: Operational Strategy & Execution: Design and execute the support strategy, establishing processes and best practices that enhance team productivity, quality, and efficiency. Utilize data and analytics to identify trends, anticipate customer needs, and optimize the support workflow. Implement self-service resources and automation to streamline common inquiries and improve the user experience. Leadership & Team Development: Lead, inspire, and develop a high-performing support team, including recruiting, training, and coaching to foster a customer-first culture. Build career development and performance management plans for team members at all levels. Customer Experience & Satisfaction: Champion the customer experience, ensuring that customer interactions are consistently high quality and tailored to each customer segment. Monitor and manage customer satisfaction metrics, implementing improvements to achieve top-tier NPS, CSAT, and response time targets. Determine and rollout Geo-specific Support offerings and measure ROI across the region. Collaboration & Cross-functional Leadership: Work closely with Product, Engineering, and Customer Success to relay customer feedback, troubleshoot escalated issues, and contribute to product improvements. Develop a feedback loop that uses support insights to guide product development and help prioritize feature enhancements. Technology & Tools Management: Oversee the selection, implementation, and maintenance of support tools and technologies, ensuring they align with company goals and scale with growth. Identify and oversee implementation of automation, AI, and self-service solutions to streamline support operations. Required Skills and Experience: Customer Success and Support: Proven experience in customer success, account management, or technical support roles, preferably in an enterprise or B2B environment. Enterprise Contract Management: Experience managing and fulfilling enterprise-level support contracts, including meeting service level agreements (SLAs) and ensuring contractual obligations are met. Technical Aptitude: Strong understanding of the company’s products and technical offerings, with the ability to communicate technical concepts to both technical and non-technical stakeholders. Customer-Centric Mindset: Exceptional customer service skills, with a focus on proactively solving customer issues, improving customer health, and maintaining long-term satisfaction. Problem-Solving: Ability to manage complex customer issues, work cross-functionally with internal teams, and identify creative solutions to meet customer needs. Communication and Relationship-Building: Strong interpersonal and communication skills, with the ability to build trust and long-term relationships with enterprise customers. Data-Driven: Experience with Support delivery metrics and KPIs, support tracking tools, and reporting platforms to monitor customer satisfaction and service delivery. Leadership & People Management: Strong leadership and people management skills, with experience in coaching & mentoring and developing individuals and teams. Preferred Qualifications: 8+ Years in Customer Support Role: Must have previous experience managing enterprise support contracts and technical support teams. Leadership role in technology or software-as-a-service (SaaS) environments, is a plus. ITIL Certification: ITIL (Information Technology Infrastructure Library) certification or equivalent experience in service management best practices is highly desirable. Bachelor’s Degree in Business, Communications, Information Technology, or a related field; advanced degree preferred. Join ABBYY, and you will: Love How You Work We provide remote and hybrid working options to fit all lifestyles. We use flexible hours across most of our teams to allow you to find your own definition of balance. Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about. To ensure your family is cared for, we offer paid parental leave in all our locations. Love Whom You Work With We are a global team of 600+ colleagues, spread across 15 countries on four continents. With colleagues representing 30+ nationalities, our workforce reflects the world. Innovation and excellence run through our veins. Our teams gather the expertise which has garnered ABBYY more than 140 technology patents. We are guided by the values of respect, transparency, and simplicity. "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments. Love What You Work On We are a company with more than 35 years of experience in the technology market; Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK; We have modernized the capture market by creating the first low-code/no-code IDP platform. Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a marketplace built with AI, can transform any document in any process; Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix ® Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others. ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website. Show more Show less

Redefining Ads, E-Commerce and Creator Economy with AI, join the founding team of Renokon to make a positive impact on billions of lives. Role: Senior AI/ML Engineer Location: Kolkata (Onsite) CTC: ₹12 LPA - ₹22 LPA (Team Leader in 5 Years with ₹50 LPA+ CTC) CTC = 60% Cash + 40% Equity—structured for exponential upside as Renokon redefines AI-driven commerce. Equity vested over 4 years. It's a once in a lifetime opportunity to join Renokon's founding team. We are assembling a team of 7 world-class engineers to scale Renokon at lightning speed. Rupayan Das - Founder and CEO. Renokon is rewriting the rules of e-commerce and creator economy with AI. We're fixing the broken link between attention and action—seamlessly integrating AI-powered personalized voice-first sales agent, immersive shopping, and native monetization for creators. We’re looking for world-class Full Stack AI Engineer to join our team and help scale Renokon’s vision. If you're someone who thrives on building at scale, solving tough engineering challenges, and pushing the limits of AI-powered commerce, this is the place for you. Renokon's vision: To empower 200,000 Indian content creators to earn ₹10L/year by 2035. To generate $20B in annual products sale for our brand partners by 2035. Who are we looking for? 8+ years of hands-on experience. Comfortable working in Kolkata (onsite). Strong understanding of AI-driven recommendations, search intelligence, and real-time infrastructure. Passion for creator monetization, commerce, and revolutionizing digital ads. What You’ll Work On – Build the world's first voice-native sales agent for voice-based shopping. Optimize AI-powered search & recommendations with ElasticSearch + NLP models (BERT-based semantic search). Develop high-throughput ad bidding engines using XGBoost, DeepFM & RL-based bidding agents to maximize ad conversions. Build trust-driven commerce scoring models with Graph ML, Trust Rank & Behavioral Scoring (XGBoost) to ensure high-quality transactions. Develop creator scoring models using multi-factor ML models (virality, engagement, sales) to drive optimal brand-creator matching. Train NLP-powered content discovery systems leveraging GPT-4 Turbo & custom LLMs via Hugging Face for AI-driven recommendations. Ensure content moderation with CV + NLP models (HuggingFace + Perspective API) to maintain platform integrity. Develop LLM Co-Pilot fine-tuned on top creators, ad campaigns, and real-world commerce insights to assist brands in optimizing ads. Implement advanced A/B testing & experimentation using LaunchDarkly / Unleash to refine AI models based on user behavior. Optimize e-commerce personalization through Neural Collaborative Filtering (NCF) & DeepFM-based recommendation engines. Preferred Educational Qualification: Master’s degree or PhD in Computer Science, AI, Machine Learning, Data Science, or a related field (preferred but not mandatory) . Candidates with strong applied ML experience and contributions to open-source AI projects can be considered without a PhD. Why join us? Be part of building the trillion-dollar AI-driven commerce platform from scratch. Solve real-world challenges at scale—from creator monetization to ad conversion. Work alongside the founder, Rupayan Das and a highly skilled team, the backbone of Renokon. Shape the digital future in India. If you are a world-class engineer, you are extremely good at what you do and you’re ready to build something that will impact millions of people lives — join our founding team. Let’s build the future together. Show more Show less