1975 Scoring Jobs - Page 9

Job description Location: Remote (Work from Home) Job Type: Internship Experience Level: Minimum 1 Year (Freelance/Startup/Agency experience accepted) Stipend: ₹5,000/month (Fixed) + Performance-Based Incentives (Bonus based on number of qualified leads) Start Date: Immediate Duration: 3 Months (Extension or PPO based on performance) About Flashfire Private Limited Flashfire is a career-tech startup helping students secure jobs faster by leveraging automation, AI-driven resume optimization, and bulk job application workflows. We blend technology with placement strategy to help candidates reach the right opportunities — at scale. Role Overview We are seeking a dedicated Lead Generation Specialist Intern with hands-on experience in generating high-quality leads through LinkedIn outreach and email marketing. The ideal candidate understands B2C funnels, has worked with outreach or lead generation tools, and thrives in fast-paced, target-driven environments. The candidate should also be willing to work overtime when required to meet deadlines and lead targets. Key Responsibilities Execute targeted lead generation campaigns via LinkedIn and email marketing Create and manage outreach sequences using automation tools Conduct personalized follow-ups to increase conversion rates Track and manage leads using spreadsheets and CRM platforms Collaborate with the growth team to refine messaging and targeting Share weekly performance reports on outreach metrics and lead quality Continuously optimize lead generation strategies for better efficiency and results Requirements Minimum 1 year of experience in lead generation or growth roles Proven track record of generating B2C leads via LinkedIn and email campaigns Strong written communication and attention to detail Experience with CRM tools, LinkedIn Sales Navigator, or email automation platforms Ability to work independently and meet lead targets Comfortable working overtime when necessary to meet performance goals Familiarity with reporting tools and Excel/Google Sheets Preferred Skills Experience with cold outreach tools (e.g., Instantly, Lemlist, Apollo, etc.) Understanding of lead scoring, segmentation, and targeting techniques Exposure to startup environments and early-stage growth campaigns Knowledge of A/B testing strategies for improving outreach performance Education Bachelor’s degree (pursuing or completed) in Business, Marketing, Communications, or a related field. Equivalent hands-on experience in lead generation roles is also accepted. For queries, contact: feedback.flashfire@gmail.com

At Nivi Capital, we are committed to being a one-stop financial solution for Indian students studying abroad, with an unwavering dedication to their future. We offer a comprehensive range of tailored financial solutions, including education loans, money transfers, and more. Whether it's securing an education loan with low interest rates and flexible terms, or managing seamless and affordable money transfers, we have every aspect of the academic year covered. Our platform is convenient, cost-effective, and centralized, ensuring that students can focus on their education without worrying about financial barriers. Visit us: www.nivicap.com We are looking for talented individuals to contribute to an exciting new business concept and growth by strengthening our team. Apart from a unique opportunity to deliver a world-class experience, we offer an attractive package that matches industry standards. In store for you are challenging opportunities, competitive pay, and most of all, a fun-filled work environment. KEY DELIVERABLES We are seeking an experienced Product Owner with 5 to 8 years of hands-on experience you will drive the vision, strategy, and execution of our education lending platform. The ideal candidate for this role requires a strong blend of technical understanding, user empathy, product thinking, and the ability to align cross-functional teams in a fast-paced, agile environment. Key Responsibilities will include: · Define and own the product roadmap for the education lending platform, aligned with strategic goals. · Incorporate business goals, user needs, and technical feasibility to prioritize features and enhancements. · Create and groom a clear, actionable product backlog using Agile principles; write epics, user stories, and define acceptance criteria. · Set sprint goals, manage sprint planning, and work closely with engineering teams to ensure timely delivery. · Leverage Behavior-Driven Development (BDD) for product story detailing and testing clarity. · Conduct competitive analysis, market research, and customer feedback reviews to identify opportunities. · Translate customer requirements into product features backed by data and business justification. · Ensure smooth execution of sprints, monitor progress, and resolve production issues. · Collaborate with UX/UI, engineering, QA, sales, and marketing teams to deliver a seamless customer experience. · Define product positioning, messaging, and participate in pricing strategy discussions to meet business goals. · Deliver compelling product demos and training to stakeholders, clients, and internal teams. · Maintain a deep understanding of education lending workflows, financial regulations, and user pain points. · Act as the voice of the customer internally and advocate for user-centric solutions. · Influence without authority across multiple teams to drive product outcomes. · Continuously gather, document, and present feedback and product performance metrics. QUALIFICATIONS & DESIRED SKILLS: · Bachelor's or master's degree in Computer Science, IT or related fields. · 5 to 8 years of experience as a Product Owner or Product Manager, preferably in the Fintech or Knowledge Services industry (software development, SaaS, or digital platforms). · Proven experience managing full product life cycle in Agile/Lean environments. · Strong understanding of web technologies, APIs, data security, and the SDLC. · Ability to translate complex technical processes into simple, actionable product requirements. · Demonstrated ability to lead cross-functional teams and manage stakeholders without formal authority. · Excellent organizational, analytical, and communication skills. · Familiarity with tools such as Jira, Confluence, Balsamiq, Figma, or similar. · Examples of at least one impactful product document or release you’ve owned or delivered. NICE-TO-HAVE SKILLS: · Experience with lending systems (LMS, LOS, credit scoring, etc.). · Exposure to Indian financial regulations related to education loans and NBFCs. · Understanding of behavioral analytics and product usage data. BENEFITS: · Competitive salary and benefits package. · Career growth opportunities and ongoing learning and development support. · Dynamic and collaborative work environment. SPAN OF INTERACTION / OPERATION · Department Heads · Technical & Non-Technical Teams Send your resume to work@nivicap.com with the subject line: "Application: (Job Title) ". Only shortlisted candidates will be contacted.

Contract Psychometrist (12–15 weeks) Location: Remote – India Company: Quirk Bank Media (QB Media) Contract Fee: ₹3,00,000 (fixed, all-inclusive) Start Date: Immediate Employment Type: Contract (12–15 weeks) About: QB Media is building a personality quiz platform designed to capture India-specific (and in some cases, region-specific) psychological traits. We’re looking for someone who can help us identify the right traits to measure, design a clear scoring logic, and work with our team to turn quiz responses into actionable insights. Key Responsibilities Review and streamline our draft list into a concise, non-clinical trait set Map quiz items to traits and build an easy-to-implement scoring grid Run internal consistency stats (Cronbach’s α / KR-20) on pilot data; refine if needed Define clear low / medium / high trait thresholds Collaborate with our Data Science and Behavioural teams to integrate logic into our inference engine Deliver a brief spec (CSV + 2-page summary) and participate in final handover What We’re Looking For 2+ years experience designing or validating assessments, surveys, or inventories Proficiency in basic psychometric stats using R, SPSS, or Python Ability to translate psych concepts into clear, actionable insights Strong communication skills; remote-friendly, NDA-compliant Compensation & Contract ₹3,00,000 fixed fee (paid monthly or by milestones) Duration: 12–15 weeks (confirmed during onboarding) Weekly check-ins; resources provided by QB Media NDA and contractor agreement required before kickoff How to Apply Send one PDF to contact@quirkbankmedia.com containing: A concise CV (max 2 pages) A ~300-word note on a quiz or assessment you’ve helped create or refine Your earliest start date

ABC Digital Ltd. Program Manager - HFL Location: Thane - GCorp, Maharashtra Lead generation . Develop and execute a comprehensive lead generation strategy focused on quality leads for Housing loan along with Marketing and internal teams. Identify and leverage appropriate channels such as social media, content marketing, paid advertising, and partnerships! Monitor industry trends in housing finance space and competitor activities to refine the lead generation approach. Lead segmentation and qualification Collaborate with marketing and sales teams to establish clear criteria specific to housing loan. Collaborate with Analytics team to get the lead scoring system to prioritize and segment leads based on their potential value and readiness to convert. Implement an effective lead nurturing process to engage and educate prospects over time. Analyze every stage of the housing loan Business/Channel level funnels—from lead capture to application, sanction, and disbursement—to identify conversion drop-offs.Sales Funnel optimization and Revenue enhancement analyse areas of improvement Optimize each stage of the funnel for higher conversion rates, addressing pain points and objections. Help to conduct A/B test landing pages, email campaigns, and other conversion points to enhance effectiveness. Track the conversions done through the lead and manage the Life cycle of these customers . Data Analysis and Optimization Track and analyze key metrics related to the lead funnel's performance, such as conversion rates, engagement rates, and ROI.Generate regular reports to provide insights into the effectiveness of different strategies and tactics. Use data-driven insights to make informed decisions and adjust strategies as needed. Technology and Automation &Communication Implement marketing automation tools to streamline lead nurturing and communication processes. Stay up-to-date with the latest marketing technologies and tools to enhance efficiency and effectiveness. Stay informed about industry best practices, emerging trends, and changes in customer behavior. Proactively suggest and experiment with innovative strategies to improve the lead funnel's performance. Ensure proper integration between different systems to maintain a seamless flow of data. Design and implement standardized sales processes across all channels. Identify Process gaps & Streamline across channels by means of SOPs .Ensuring policies are in place and being implemented according to the governance framework Collaboration with Internal and LOB stake holders ,External vendors ( CC) for issuance /Disbursement of cases at each stage of the Lead/Sales Funnel Minimum Experience Level 3 - 5 years Job Qualifications Post Graduate

Job Title: Lead Generation Specialist Employment Type: Full-Time Experience Required: 1+ Years in the IT sector Location: Bengaluru [On-site] Joining: Immediate joiners preferred Job Overview: We are looking for an ambitious and results-driven Lead Generation Specialist with a strong focus on lead generation to join our marketing team. You will own and execute growth initiatives that generate high-quality leads and fuel our sales pipeline. This role requires creativity, experimentation, and a keen understanding of digital channels, automation, and performance tracking. Key Responsibilities: Drive B2B lead generation campaigns primarily through LinkedIn , email marketing, and other digital channels. Develop, test, and optimize growth loops, referral programs, and viral campaigns to boost acquisition and retention. Build and manage automated marketing funnels for lead nurturing, conversion, and re-engagement. Craft compelling messaging and copy for outreach, landing pages, and email campaigns. Use platforms like Mailchimp, HubSpot , or similar tools to design and execute email marketing workflows. Track and analyze campaign performance, providing insights and recommendations for improvement. Collaborate with the sales team to align on lead quality, lead scoring, and handover processes. Stay updated with the latest growth marketing trends, tools, and best practices. Required Skills & Qualifications: Minimum 1 year of experience working in the IT sector in a growth/lead generation role. Proven hands-on experience with LinkedIn-based lead generation . Strong written and verbal communication skills. Demonstrated success with growth experiments, referral systems, or viral marketing tactics. Proficiency with email marketing platforms (e.g., Mailchimp, HubSpot, etc.). Ability to design and execute automated marketing funnels. Strong analytical skills and a data-driven mindset. Good to Have: Familiarity with CRM tools and lead scoring systems. Basic knowledge of SEO, paid ads, or content marketing. Prior experience working in a startup or fast-paced environment. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Monday to Friday Supplemental Pay: Performance bonus Application Question(s): Are you serving the Notice Period? What is your Last working Day? Education: Bachelor's (Required) Experience: Lead Generation in IT: 1 year (Required) Location: BTM Layout, Bengaluru, Karnataka (Required) Work Location: In person

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us Job Description Job Overview: We are seeking a data-focused and detail-oriented Lead - Marketing Analytics to support the marketing operations and revenue growth functions in a dynamic SaaS environment. Reporting to the Senior Manager - Marketing Operations & Revenue Growth, this role will be responsible for executing data analysis, maintaining marketing dashboards, and providing actionable insights to enhance campaign performance and drive revenue impact. Key Responsibilities: Data Analysis & Reporting: Execute data analysis to provide insights on funnel performance, campaign effectiveness, and key marketing metrics including MQLs, SQLs, CAC, and conversion rates. Develop and maintain marketing dashboards using tools like Tableau, Power BI, or similar platforms. Data Integrity & Compliance: Assist in the management and maintenance of the marketing database, ensuring data accuracy, segmentation, and compliance with data protection regulations. Lead Scoring & Routing: Support the implementation and maintenance of lead scoring and routing frameworks to optimize funnel performance and lead management. Campaign Performance Analysis: Analyze marketing campaign data to identify trends, patterns, and opportunities for optimization. Provide reports and data-driven recommendations to the Senior Manager to drive marketing investment impact. Collaboration & Reporting: Work closely with cross-functional teams including Sales, Product, and Marketing to align data insights with revenue objectives. Prepare periodic performance reports and presentations for the Senior Manager, highlighting key insights and recommendations. Process Improvement & Automation: Identify opportunities for process automation and data integration to streamline marketing analytics operations. Qualifications Bachelor’s degree in Marketing, Business, Data Analytics, or a related field. 5+ years of experience in marketing analytics, data analysis, or marketing operations in a SaaS or tech-driven environment. Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI, Excel). Experience with CRM systems (e.g., Salesforce) and marketing automation platforms (e.g., HubSpot, Marketo). Strong analytical and quantitative skills with attention to detail. Excellent communication and reporting skills. Ability to manage multiple data projects with a focus on accuracy and timely delivery Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Chief Marketing Officer (CMO) – Fintech Cloud Pvt. Ltd. Location: Mumbai | Full-time | On-site Company Overview Fintech Cloud Pvt. Ltd. is a new-age fintech venture redefining how NBFCs operate in India. We partner with Non-Banking Financial Companies to launch fully digital, automated lending verticals that require minimal operational effort and deliver superior returns on capital. Our plug-and-play platforms offer end-to-end infrastructure across technology, underwriting, analytics, operations, and RBI-compliant servicing. Whether it’s AI-driven credit scoring, seamless borrower journeys, or scalable product launches, Fintech Cloud acts as a long-term strategic ally to our NBFC partners. We’re on a mission to make digital lending faster, smarter, and leaner. ⸻ Role Summary We are looking for a visionary Chief Marketing Officer (CMO) to lead our marketing function and drive strategic growth. This leadership role will be based at our Mumbai office and will work closely with the CEO, product, growth, and sales teams to build Fintech Cloud into a nationally trusted fintech brand. You will be responsible for building a strong digital and offline marketing strategy, driving lead generation and product adoption, managing PR and media relations, and leading the brand and communications function across all stakeholders—investors, NBFCs, borrowers, and regulators. ⸻ Key Responsibilities • Develop and execute integrated B2B and B2C marketing strategies to build brand awareness and drive lead acquisition. • Lead digital performance marketing across platforms (Google, Meta, LinkedIn, etc.) and optimize CAC. • Own the brand voice, positioning, and narrative across all channels. • Manage and grow a high-performing in-house and agency marketing team. • Oversee PR, media relations, industry partnerships, and event marketing. • Conduct market research, competitive analysis, and borrower insight studies to refine positioning and offerings. • Collaborate with product and sales teams to align go-to-market and messaging plans. • Track and report on key marketing KPIs including ROI, funnel efficiency, retention metrics, and campaign performance. • Manage the overall marketing budget and ensure optimal resource allocation ⸻ Required Qualifications • 10+ years of progressive experience in marketing roles, including 5+ years in a senior leadership capacity. • Proven expertise in digital marketing, brand strategy, and PR/media engagement. • Strong grasp of data-driven marketing, funnel optimization, and growth metrics. • Prior experience in fintech, digital lending, NBFC, banking, or financial services is highly preferred. • Outstanding leadership, communication, and stakeholder management skills. • Bachelor’s degree in Marketing, Business Administration, or a related field; MBA or equivalent is a strong plus. ⸻ What We Offer • Leadership role in a fast-scaling fintech brand • Competitive CTC and equity options • High autonomy, agile teams, and rapid decision-making • Opportunity to work directly with NBFCs, investors, and ecosystem leaders ⸻ Ready to Lead the Next Fintech Brand Revolution? Apply now and be part of Fintech Cloud’s leadership team driving the future of digital finance in India.

Who You'll Work With You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have: Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. Exceptional benefits: In addition to a competitive salary (based on your location, experience, and skills), we offer a comprehensive benefits package, including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children. Your Impact You'll work with a team of expense auditors and investigators on finance-related issues and perform audits on Firm billed transactions of individuals whose name figures in the risk scoring model. In this role, you'll meticulously audit the flagged centrally billed taxi, meal, airline, and hotel transactions to identify potential discrepancies or misuse, analyze reports from expense reporting tools and vendors, and perform research on the internet to validate the business reason for certain expenses. You'll be responsible for assessing adherence to different office policies. You'll seek clarifications from colleagues about questionable transactions and request further information, if necessary. Based on the responses and additional information gathered, you'll determine if there is a valid business reason for incurring the charges. You'll compile all the findings into comprehensive reports and prepare final audit decks for leadership, and office Finance. You'll identify anomalies, trends, and patterns in user behavior that may indicate misuse of the centrally billed program, allowing you to contribute significantly to the integrity and efficiency of the auditing process. You will work in our Global Finance & Accounts Shared Services Center in Chennai and will be a part of the Post-Payment Audit team. This group performs investigations into expenses of Firm members. Your Qualifications and Skills Graduate in Accounting/Auditing/Finance, or related discipline Experience in a shared service environment or audit firm, knowledge on Fraud & Investigation will be an added advantage (CFE preferred) Excellent verbal and written communication skills Sound understanding of audit theories, principles, and practices Use logic to analyze new audit scenarios and deal with ambiguity comfortably Exceptional problem-solving and analytical skills Proficiency in advanced excel, word and in PowerPoint for audit reports Highly organized in performing daily audits and detail oriented Ability to work independently and collaboratively in a team environment Establish new controls in the process and streamline any manual efforts Contribute towards process improvement and automation Basic knowledge of data analytics will be an added advantage

Senior QA Executive – MARS Cosmetics Location: Delhi (Head Office; ~25% travel to 3P plants across India) Employment Type: Full-time Function: Quality Assurance / Regulatory Seniority Level: Mid-Senior (5–8 yrs) About MARS Cosmetics MARS is a fast-growing , design-led Indian color cosmetics & personal care brand scaling toward global markets. All products are manufactured through qualified third-party (3P) partners; world-class quality is mission-critical. Role Mission Own end-to-end product quality across our 3P manufacturing network. Build and enforce gold-standard QA systems so every MARS batch is safe, compliant, high-performing, and consumer-delighting. Key Outcomes (First 12 Months) • Implement standardized QA agreements & GMP audit scorecards across 100% of 3P sites. • Reduce batch release cycle time to <24 hrs from complete documentation receipt. • Close 90% CAPA actions within agreed timelines; trend & report monthly. • Achieve >95% on-spec batch acceptance rate (rolling 6 months). Core Responsibilities • 3P Quality Governance – Draft, negotiate, and enforce quality & technical agreements; maintain approved vendor list. • GMP Audits & Compliance – Plan and conduct risk-based onsite audits (≥2/site/year); issue NC reports; drive CAPA closure. • Batch Release Control – Review COAs, in-process data, micro results, stability & packaging compatibility; authorize release/hold. • Specifications & Change Control – Maintain master product & packaging specs; manage deviations, reworks, relabeling approvals. • Regulatory Readiness – Ensure BIS registration, CDSCO compliance, labeling/claims checks; align with ISO 22716 & relevant global cosmetic regs. • Complaint & Deviation Management – Lead root-cause analysis (5-Why, Fishbone); trend recurring issues; feed prevention actions to R&D & Procurement. • Supplier / Material Qualification – Support onboarding of new formulas, actives, pigments, and packaging; conduct first-article & incoming QA checks. • Stability & Shelf-Life – Coordinate accelerated/real-time studies; track results against claims and storage conditions. • Documentation & QMS – Own SOPs, forms, logs, electronic records (ERP/LIMS); ensure data integrity & audit trails. • Cross-Functional Support – Partner with R&D, Packaging Dev, Ops, and Logistics on scale-ups, artwork, line trials, and recall readiness. Must-Have Qualifications • B.Pharm / B.Tech (Cosmetic Tech, Chemical Engg, Pharmacy, or related). • 5–8 years QA/QC experience in cosmetics, personal care, or FMCG with multi-site 3P / contract manufacturing exposure. • Working knowledge of ISO 22716 (Cosmetic GMP), BIS standards, stability & microbiological testing. • Strong documentation discipline; proficient with MS Office / Google Sheets; exposure to ERP / LIMS / eQMS tools. • Hands-on auditor comfortable in plants, labs, and with suppliers; willing to travel ~25%. Soft Skills That Matter • High ownership & follow-through in a fast, entrepreneurial environment. • Clear written documentation; confident cross-functional communicator. • Ability to negotiate quality expectations with external partners without damaging relationships. • Analytical mindset; comfortable with numbers, risk scoring, and prioritization.

Job Summary: We’re seeking a detail-oriented and data-driven Marketing Data Operations Specialist to join our fast-paced Marketing team. This role is critical in ensuring our go-to-market (GTM) systems are powered by clean, structured, and actionable data. You’ll play a key role in supporting demand generation and SDR teams by building high-quality prospecting lists, managing campaign workflows, automating processes, and maintaining database integrity across platforms like Salesforce, HubSpot, 6sense, ZoomInfo, LinkedIn Sales Navigator, and more. You will help unify and streamline marketing operations—enriching and segmenting leads, identifying high-intent accounts, automating lead flows, and optimizing outreach through accurate segmentation and integration. Your ability to clean, structure, and operationalize marketing data will directly impact pipeline growth, campaign efficiency, and team productivity. Key Responsibilities: Enrich and validate contact data (email, phone, title, company) using ZoomInfo, 6sense, LinkedIn Sales Navigator, and other tools Segment leads into verticals and buyer personas based on ICP and firmographic criteria Maintain data quality in HubSpot through de-duplication, standardization, and removal of outdated or invalid leads Implement and enforce data hygiene best practices across platforms Marketing & Prospecting Data Operations Build targeted prospecting lists based on ABM intent signals from 6sense Identify high-intent accounts and research contacts using LinkedIn Sales Navigator, ZoomInfo, and 6sense Qualify and segment new leads/prospects based on ICP fit, engagement signals, and behavioral data Supply clean, segmented lead data to SDR and Demand Gen teams for outreach and campaign execution Campaign Workflow Execution & Automation Add new contacts into appropriate email tracks and SDR cadences Determine and assign leads to the correct outreach flows based on segmentation rules Support A/B testing of cadences and campaigns to optimize messaging and engagement Manage and troubleshoot lead scoring models, campaign logic, and CRM workflows Automate workflows between platforms (e.g., HubSpot ↔ Salesforce, 6sense ↔ Outreach) to streamline handoffs and reduce manual tasks Identify opportunities for automation across marketing operations and implement solutions to increase efficiency and scale Cross-Functional Collaboration Partner with SDRs, Demand Gen, Marketing Ops, and RevOps to ensure seamless data handoffs and integrated GTM execution Maintain reporting and dashboards on lead quality, campaign performance, and database health Collaborate on improving platform integrations and resolving system-level issues that hinder efficiency Requirements 4+ years of experience in Marketing Operations, RevOps, Data Operations, or Sales/Marketing Systems Hands-on experience with: o Salesforce, HubSpot o 6sense, ZoomInfo, LinkedIn Sales Navigator o List building, segmentation, lead scoring, data hygiene, and enrichment Strong understanding of workflow automation and system integrations Experience identifying and implementing process improvements using automation tools and best practices Demonstrated ability to manage cross-platform data processes and troubleshoot technical issues Bonus Skills Experience with Gong, Chili Piper, Outreach, or other GTM tech tools Familiarity with ABM orchestration and campaign lifecycle management Prior experience supporting both SDR and demand generation functions directly Working knowledge of marketing automation platforms and workflow logic builders Good to Have: Love organizing and enriching data to drive smarter, more targeted marketing Thrive on finding inefficiencies and automating repeatable workflows Enjoy solving operational challenges and building scalable processes Are curious, analytical, and passionate about go-to-market success through data and technology About Aumni Techworks Aumni Techworks, established in 2016, is a Software Services Company that partners with Product companies to build and manage their dedicated teams in India. So, while you are working for a services company, you are working within a product team and growing with them. We do not take projects and we have long term (open ended) contracts with our clients. When our clients sign up with us they are looking at a multi-year relationship. For e.g. Some of the clients we signed up 8 or 6 years, are still with us. We do not move people across client teams and there is no concept of bench. At Aumni, we believe in quality work, and we truly believe that Indian talent is at par with someone in NY, London or Germany. 300+ and growing. Benefits: Our award-winning culture reminds us of our engineering days. Medical insurance (including Parents), Life and disability insurance 24 leaves + 10 public holidays + leaves for Hospitalisation, maternity, paternity and bereavement. On site Gym, TT, Carrom, Foosball and Pool table Hybrid work culture Fitness group / rewards Friday Socials, Annual parties, treks.

Join Our Team at CricHeroes: Be the Business Development All-Rounder (Capture or The Dressing Room) Are you a cricket enthusiast with sharp business instincts and a hunger to drive growth? CricHeroes is looking for a Business Development All-Rounder to join our team—someone who can thrive in either of our dynamic verticals: CricHeroes Capture: Our tech-driven solution that empowers cricket grounds with automated video highlights and scorekeeping. The Dressing Room (TDR): Our sports merchandise & gear vertical that’s redefining how cricket lovers wear their passion. You may be placed in either of the two teams based on your strengths, preferences, and where you can create the most impact. About CricHeroes: CricHeroes is the world’s largest Cricket Network with 40+ million users. We’re transforming grassroots cricket through tech, data, and style—from scoring matches to streaming moments to selling the ultimate fan gear. This Role is Perfect for You If: You're the Dhoni of deal-making—strategic, composed, and always ready to close. You love both talking cricket and talking business. You bring hustle, heart, and a whole lot of team spirit. You’re open to owning an entire vertical—be it product sales or merchandise partnerships. What You'll Do: If you land in Capture: Take full ownership of the sales cycle for CricHeroes Capture. Pitch to turf/ground/net owners, conduct demos, and drive revenue. Provide after-sales support and ensure long-term customer satisfaction. Occasionally travel to meet clients, helping them with set up and understanding on-ground needs. Maintain pipelines and collaborate with product teams to improve the offering. If you join TDR: Build partnerships with teams, leagues, and cricket academies. Drive sales growth and strengthen brand presence by directly engaging with customers as the face of CricHeroes Store . Work closely with marketing on campaign launches whenever needed. Work cross-functionally to bring exciting product ideas to life. What We're Looking For: 1–2 years of experience in business development or a similar role (freshers with strong potential can also apply). Excellent communication, negotiation, and relationship-building skills. Ability to work independently and take full ownership. A natural love for cricket (bonus if you’ve ever argued about DLS at midnight). Willingness to relocate to Ahmedabad travel occasionally for meetings or ground visits. (If you are landing in CAPTURE) Ready to Be the Game-Changer? Send your resume to: people@cricheroes.in Apply here: Link Let us know whether you’d love to be part of Capture or The Dressing Room—or if you're open to both! Let’s take grassroots cricket global, together.

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* The Data Analytics Strategy platform and decision tool team is responsible for Data strategy for entire CSWT and development of platforms which supports the Data Strategy. Data Science platform, Graph Data Platform, Enterprise Events Hub are key platforms of Data Platform initiative. Job Description* We're seeking a highly skilled AI/ML Platform Engineer to architect and build a modern, scalable, and secure Data Science and Analytical Platform. This pivotal role will drive end-to-end (E2E) model lifecycle management, establish robust platform governance, and create the foundational infrastructure for developing, deploying, and managing Machine Learning models across both on-premise and hybrid cloud environments. Responsibilities* Lead the architecture and design for building scalable, resilient, and secure distributed applications ensuring compliance with organizational technology guidelines, security standards, and industry best practices like 12-factor principles and well-architected framework guidelines. Actively contribute to hands-on coding, building core components, APIs and microservices while ensuring high code quality, maintainability, and performance. Ensure adherence to engineering excellence standards and compliance with key organizational metrics such as code quality, test coverage and defect rates. Integrate secure development practices, including data encryption, secure authentication, and vulnerability management into the application lifecycle. Work on adopting and aligning development practices with CI/CD best practices to enable efficient build and deployment of the application on the target platforms like VMs and/or Container orchestration platforms like Kubernetes, OpenShift etc. Collaborate with stakeholders to align technical solutions business requirements, driving informed decision-making and effective communication across teams. Mentor team members, advocate best practices, and promote a culture if continuous improvement and innovation in engineering processes. Develop efficient utilities, automation frameworks, data science platforms that can be utilized across multiple Data Science teams. Propose/Build variety of efficient Data pipelines to support the ML Model building & deployment. Propose/Build automated deployment pipelines to enable self-help continuous deployment process for the Data Science teams. Analyze, understand, execute and resolve the issues in user scripts / model / code. Perform release and upgrade activities as required. Well versed in the open-source technology and aware of emerging 3rd party technology & tools in AI-ML space. Ability to fire fight, propose fix, guide the team towards day-to-day issues in production. Ability to train partner Data Science teams on frameworks and platform. Flexible with time and shift to support the project requirements. It doesn’t include any night shift. This position doesn’t include any L1 or L2 (first line of support) responsibility. Requirements* Education* Graduation / Post Graduation: BE/B.Tech/MCA/MTech Certifications If Any: FullStack Bigdata Experience Range* 11+ Years Foundational Skills* Microservices & API Development: Strong proficiency in Python, building performant microservices and REST APIs using frameworks like FastAPI and Flask . API Gateway & Security: Hands-on experience with API gateway technologies like Apache APISIX (or similar, e.g., Kong, Envoy) for managing and securing API traffic, including JWT/OAuth2 based authentication . Observability & Monitoring: Proven ability to monitor, log, and troubleshoot model APIs and platform services using tools such as Prometheus, Grafana , or the ELK/EFK stack . Policy & Governance: Proficiency with Open Policy Agent (OPA) or similar policy-as-code frameworks for implementing and enforcing governance policies. MLOps Expertise: Solid understanding of MLOps capabilities , including ML model versioning, registry, and lifecycle automation using tools like MLflow, Kubeflow , or custom metadata solutions. Multi-Tenancy: Experience designing and implementing multi-tenant architectures for shared model and data infrastructure. Containerization & Orchestration: Strong knowledge of Docker and Kubernetes for containerization and orchestration. CI/CD & GitOps: Familiarity with CI/CD tools and GitOps practices for automated deployments and infrastructure management. Hybrid Cloud Deployments: Understanding of hybrid deployment strategies across on-premise virtual machines and public cloud platforms ( AWS, Azure, GCP ). Data science workbench understanding: Basic understanding of the requirements for data science workloads (Distributed training frameworks like Apache Spark, Dash, and IDE’s like Jupyter notebooks abd VScode) Desired Skills* Security Architecture: Understanding of zero-trust security architecture and secure API design patterns. Model Serving Frameworks: Knowledge of specialized model serving frameworks like Triton Inference Server . Vector Databases: Familiarity with Vector databases (e.g., Redis, Qdrant) and embedding stores. Data Lineage & Metadata: Exposure to data lineage and metadata management using tools like DataHub or OpenMetadata Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements. Utilizes multiple architectural components (across data, application, business) in design and development of client requirements. Performs Continuous Integration and Continuous Development (CI-CD) activities. Contributes to story refinement and definition of requirements. Participates in estimating work necessary to realize a story/requirement through the delivery lifecycle. Extensive hands on supporting platforms to allow modelling and analysts go through the complete model lifecycle management (data munging, model develop/train, governance, deployment) Experience with model deployment, scoring and monitoring for batch and real-time on various different technologies and platforms. Experience in Hadoop cluster and integration includes ETL, streaming and API styles of integration. Experience in automation for deployment using Ansible Playbooks, scripting. Experience with developing and building RESTful API services in an efficient and scalable manner. Design and build and deploy streaming and batch data pipelines capable of processing and storing large datasets quickly and reliably using Kafka, Spark and YARN for large volumes of data (TBs) Experience designing and building full stack solutions utilizing distributed computing or multi-node architecture for large datasets (terabytes to petabyte scale) Experience with processing and deployment technologies such YARN, Kubernetes /Containers and Serverless Compute for model development and training Hands on experience working in a Cloud Platform (AWS/Azure/GCP) to support the Data Science Effective communication, Strong stakeholder engagement skills, Proven ability in leading and mentoring a team of software engineers in a dynamic environment. Work Timings* 11:30 AM to 8:30 PM IST Job Location* Hyderabad

About this role: Wells Fargo is seeking a Lead Business Execution Administrator In this role, you will: Provide support and scoring guidance to the quality assurance team by answering questions on regulations, compliance, procedures, and policies. Involve in executing procedural audit, identify defects, documenting results and assisting in continuous improvement of quality assurance process. Support performance and overall effectiveness of team, and asses' problems and issues to ensure activities follow the necessary internal and external regulatory and risk management practices. Provide feedback and present ideas for improving or implementing processes and tools. Prepare calibration score and facilitate calibrations across the team to ensure consistency of quality scores delivered. Independently prioritize work and provide day-to-day-work and mentorship to the team. Provide guidance and subject matter expertise to immediate team members and conduct training sessions for QA team members and stakeholder. Work closely with operations, business teams to improve quality. Lead or contribute to reviews including analysis and trending of findings, proposed recommendations for change to impact future quality and devise an action plan, test development and reporting on results. Manage stakeholders and ensure the required communications are drafted and shared on a timely manner. Required Qualifications: 6+ years of Administrative Support or Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience in Quality Assurance with at least 2 years as a Subject matter Expert Posting End Date: 24 Jul 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Job Title: IELTS/PTE Trainer Are you passionate about helping students achieve their goals and confident in your ability to guide them through high-stakes English language exams? We’re looking for a dedicated, dynamic IELTS/PTE Trainer to join our team and make a real impact on students’ futures! What You’ll Do Teach with Purpose Deliver engaging, high-impact lessons across all IELTS and PTE modules — Listening, Reading, Writing, and Speaking. Design tailored lesson plans and training materials to address diverse learning needs and goals. Stay current with exam updates and adjust teaching methods to match the latest test formats and expectations. Assess, Guide & Support Conduct diagnostic tests to evaluate student proficiency and pinpoint improvement areas. Track progress through regular practice tests and assignments, offering detailed, constructive feedback. Help students boost their performance in Speaking and Writing with individualized tips and strategies. Sharpen Test Strategies Teach smart exam techniques and time management skills for both IELTS and PTE. Explain how scoring works and what examiners are really looking for. Help students enhance grammar, vocabulary, pronunciation, coherence, and fluency. Practice Makes Perfect Organize and lead realistic mock exams to simulate actual test-day experiences. Provide thorough evaluations and feedback for each mock test, focusing on actionable insights. Address test anxiety and build student confidence through supportive coaching. Offer Personalized Mentoring Provide 1-on-1 sessions to tackle specific challenges and push students toward their target scores. Act as a mentor and motivator — someone who celebrates small wins and supports through setbacks. Recommend additional learning resources to reinforce skills outside the classroom. Keep Things Organized Maintain detailed records of student attendance, progress, and performance. Share regular progress updates with program coordinators, parents, or guardians as needed. Grow with Us Stay updated with the latest IELTS/PTE trends through ongoing professional development. Collaborate with fellow trainers to share ideas, materials, and best practices. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Day shift Application Question(s): Do you have all your experience letters and certificates with you? If yes, please attach the relevant documents along with your application. Are you comfortable with our office working hours from 10:00 AM to 6:00 PM? ( If no, please don't apply) Experience: IELTS / PTE Training: 1 year (Required) Work Location: In person

Urgent Requirement of IELTS & PTE Trainer !!! Deliver high-quality training sessions for IELTS and PTE aspirants (both online and offline). Create customized lesson plans based on student requirements and proficiency levels. Assess students’ performance through mock tests, quizzes, and assignments. Stay updated on test formats and scoring patterns. Maintain accurate records of students’ attendance and progress. Experience: Minimum 1 Year Contact: 6239751789 Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person

Job Title: HubSpot CRM Specialist – Development & Implementation Expert Company: Webguruz Technologies Pvt. Ltd. Location: Mohali, Punjab (Sector-74) Work Mode: Onsite Shift Timing: Mid & Night Shifts (As per project requirements) Job Type: Full-Time Experience Required: 2–5 Years Salary: Competitive (Based on experience) Job Summary: We are looking for a highly skilled and experienced HubSpot CRM Specialist with hands-on expertise in both CRM development and implementation . The ideal candidate should have strong technical capabilities, strategic thinking, and the ability to customize HubSpot to meet business goals. Key Responsibilities: Implement, customize, and manage HubSpot CRM solutions based on business requirements Integrate HubSpot with third-party platforms, APIs, and internal tools Develop and optimize workflows, sequences, automation, and lead scoring models Set up dashboards, custom reports, and tracking across the sales and marketing funnel Train and support internal teams on best practices for using HubSpot Collaborate with sales, marketing, and technical teams for smooth CRM execution Perform regular audits of the HubSpot system to ensure data integrity and optimization Assist in migration, onboarding, and scaling HubSpot across teams and departments Required Skills & Qualifications: 2–5 years of experience with HubSpot CRM (development and implementation) Strong understanding of HubSpot modules: Marketing Hub, Sales Hub, Service Hub Proficiency in custom module creation, API integrations, and CRM architecture Experience with workflows, lead management, deal pipelines, and reporting Knowledge of HTML, CSS, JavaScript, and HubL is a plus Excellent problem-solving, communication, and project management skills Preferred Qualifications: HubSpot Certifications (Marketing Software, CMS for Developers, etc.) Prior experience in agency or IT services environment Comfortable working in mid or night shifts Why Join Us: Opportunity to work on international-level CRM projects Growth-oriented work culture Onsite work setup in a tech-driven environment Additional perks for deserving candidates (food/house assistance) To Apply: Send your updated resume to muskan.garg@webguruz.in Job Type: Full-time Pay: ₹20,000.00 - ₹70,000.00 per month Work Location: In person

Location: Chennai Organization: Invicta Learning About Invicta Learning Invicta Learning is a leading education and training organization dedicated to empowering learners with essential skills for the modern workforce. Our programs combine communication excellence, technical capabilities, and behavioral training to create job-ready professionals. We are seeking a passionate and experienced Versant Communication Trainer in Chennai to help learners improve their spoken English proficiency and prepare for the Versant Spoken English Test . Job Summary We are looking for a dynamic and experienced Versant Communication Trainer to help learners enhance their English fluency and communication skills, specifically targeting success in the Versant Spoken English Test . The trainer will lead interactive sessions, provide personalized feedback, and use strategic methodologies to help participants build confidence and workplace-ready communication abilities. Key Responsibilities Conduct Versant-focused training sessions covering all sections: Reading Repeat Questions Sentence Builds Story Retelling Passage Reconstruction Identify individual communication gaps and provide targeted feedback on: Pronunciation Grammar Fluency Coherence Comprehension Design and administer mock tests and practice activities simulating the actual Versant test format. Coach learners on communication techniques including: Paraphrasing Summarizing Logical sequencing Tone modulation and clarity Conduct engaging sessions with role-plays, storytelling, and group discussions to improve articulation and spontaneity. Track learner performance, maintain detailed progress records, and create individual development plans (IDPs). Stay updated with changes in Versant test formats , scoring logic, and training best practices. Collaborate with fellow trainers or academic team members to align content delivery with learner goals. Use tools such as Google Docs, Excel, LMS platforms, and mobile apps to manage assignments and track progress. Key Skills and Qualifications Bachelor’s degree in English, Communication, Education , or related disciplines. (Certifications like CELTA, TEFL, TESOL are a plus.) Experience working with A2–B2 level English learners , especially in spoken English assessments. In-depth knowledge of the Versant test structure , sections, and scoring mechanism . Strong command over spoken English , grammar, and the ability to demonstrate ideal responses. Ability to deliver structured, engaging, and motivating lessons . Familiarity with technology-assisted training , virtual tools, and learning management systems. Sharp observation and analytical skills to provide constructive, personalized feedback. Preferred Experience Prior experience in corporate training , BPO , or ITES industry. Experience using AI-powered speech tools like Pearson , SpeechAce , or similar platforms. Ability to coach learners in interview skills , client communication , and professional English usage . Why Join Invicta Learning? Work with a team of industry experts and passionate trainers . Contribute to the career success of future professionals . Access to ready-to-use training materials, tech platforms, and support tools . Flexible work model (online/offline/hybrid based on batch and city requirements). Opportunities for career growth within a fast-evolving learning organization. Job Type: Contractual / Temporary Contract length: 2 months Pay: ₹700.00 - ₹800.00 per hour Schedule: Day shift Experience: Training & development: 2 years (Required) American Accent: 2 years (Required) Language: English (Required) Location: Chennai, Tamil Nadu (Required) Work Location: In person

Key Responsibilities: Evaluate inbound/outbound calls, chats, and emails for quality, compliance, empathy, and problem resolution. Provide detailed feedback to support agents to improve communication, product knowledge, and issue-handling skills. Collaborate with training and operations teams to develop targeted coaching and upskilling programs. Identify service gaps or process breakdowns and suggest actionable solutions. Maintain and update QA scorecards tailored to EdTech support needs. Conduct regular calibration sessions with stakeholders to ensure scoring consistency. Generate and analyze quality reports to share insights and track progress. Support the creation of scripts, FAQs, and agent resources to enhance consistency in communication. Requirements: Bachelor's degree or equivalent (Education, Communication, or related fields a plus). 1–2 years of QA or call monitoring experience in a customer support or EdTech environment. Excellent understanding of customer service standards and educational user personas. Strong analytical, listening, and coaching skills. Ability to handle confidential information and provide feedback professionally and constructively. Proficiency with MS Excel or Google Sheets for reporting and analysis. Job Types: Full-time, Permanent Pay: ₹18,000.37 - ₹23,000.39 per month Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Quarterly bonus Ability to commute/relocate: Noida Sector 16, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Call Quality Analyst: 1 year (Required) Location: Noida Sector 16, Noida, Uttar Pradesh (Required) Work Location: In person Speak with the employer +91 9319725321

Overview The role is designed to lead and scale enterprise-wide process transformation through demand-driven automation, agile delivery, and strategic stakeholder alignment. It acts as the critical interface between business priorities and technical solutions, enabling innovation, simplification, and measurable impact across digital initiatives. Main objectives: Own and streamline the demand management process, ensuring timely prioritization and delivery of automation and digital solutions aligned to business objectives. Lead the design of secure, sustainable, and scalable automation solutions, while continuously expanding the organization's digital toolkit. Build and manage a structured enablement framework that empowers business users to develop solutions responsibly, supported by best-in-class governance practices. Champion a culture of experimentation and continuous improvement by collaborating across platforms, functions, and geographies. Act as the key liaison for business stakeholders, ensuring transparency, alignment, and change management throughout the project lifecycle. Define success metrics, track progress, and report on value realization—including productivity gains, cost savings, and process improvements—to senior leadership. Responsibilities Demand Management & Delivery Execution Lead Demand Intake & Prioritization - Own the end-to-end intake process for automation and digital solution requests, ensuring alignment with strategic priorities and resource availability. Champion Agile Delivery Practices - Apply agile methodologies to drive iterative, fast-paced delivery of digital solutions while adapting to evolving business needs and feedback. Ensure Seamless Handoff to Sustain Teams - Collaborate with sustainment teams to ensure smooth transitions, including documentation, training, and support models for all deployed solutions. Solution Architecture & Toolkit Expansion Architect Scalable Solutions - Design and validate scalable, sustainable, and secure automation and low-code solutions that meet business needs and align with enterprise architecture standards. Expand and Evolve the Digital Toolkit - Continuously evaluate and integrate new tools, platforms, and technologies to enhance the automation and digitization capabilities available to the organization. Citizen Developer Enablement & Governance Drive the Citizen Developer Agenda - Develop and own the strategy, framework, and enablement model for citizen developers—empowering business users to build compliant, high-quality solutions. Establish Governance & Best Practices - Define and implement standards, guidelines, and guardrails to ensure consistency, reusability, and control across all solutions—especially those developed by non-technical teams Culture & Collaboration - Foster a Culture of Innovation & Collaboration - Act as a bridge between platform, business teams, and functional leaders to promote experimentation, collaboration, and continuous improvement across digital initiatives. Stakeholder Engagement & Value Reporting Own Stakeholder Engagement & Communication- Serve as the primary point of contact for business stakeholders—ensuring timely updates, clear expectations, and effective change management throughout the project lifecycle.Track and Report Value Realization - Define key success metrics and regularly report on value delivered, including productivity gains, cost savings, and process improvements, to senior leadership. Innovation Introduce Emerging Technologies & Trends - Continuously scan the digital landscape for emerging technologies and automation trends, assessing their applicability and piloting innovative solutions to solve business challenges in new ways. People Management & Team Leadership Lead and Develop a High-Performing Team - Provide direction, coaching, and performance management for a team of Product Owners, Value Realization Analysts, and Communication Specialists—ensuring alignment to strategic objectives and individual growth. Identify challenges for team members while setting them up for success Drive Cross-Functional Collaboration and Accountability - Empower team members to take ownership of their domains while fostering collaboration across functions, ensuring product delivery, value tracking, and stakeholder communications are tightly integrated and consistently executed. Qualifications 10+ years of experience in Intelligent automation space including leading a group of demand management and solution architect analyst Higher education degree; Computer Science, Computer Engineering, Mathematics. Management Information Systems, Finance, Accounting, Procurement, business or related field Must have a business process analysis and optimization mindset Well-versed with lean Six Sigma and other project methodologies Strong facilitation and presentation skills Willingness to travel 20% of the time RPA & Automation Technologies UiPath (preferred), Power Automate, Automation Anywhere - Experience designing, implementing, and scaling automations. Orchestrator & BOT Management - proficient with deployment, monitoring, and exception handling. Process Mining - Familiarity with tools like Celonis to identify automation opportunities and inefficiencies. Document Understanding / Intelligent Automation - Expert with OCR, ML/AI-based extraction, and cognitive services. Microsoft Power Platform Power Automate - Workflow automation, approval processes, system integrations. Power Apps - Custom app development (canvas and model-driven apps). Power BI - Interactive reporting and dashboards, DAX, data modeling. Dataverse / SharePoint / SQL - Data source integration and relational modeling. Business Analysis & Demand Management Requirement Gathering & Documentation - Ability to translate business needs into functional/technical specs. Process Mapping & Gap Analysis - Using tools like Visio or Miro. Agile / Scrum Frameworks - Backlog grooming, sprint planning, storyboarding. Prioritization Frameworks and scoring models for intake Governance & Risk Management Solution Review Frameworks - Ensuring consistency, scalability, and compliance of citizen- and IT-led builds. Security & Compliance Awareness - Understanding of data privacy, DLP policies, access control. Change Management - Governance over solution lifecycle (intake → build → deploy → sustain). Audit & Controls Enablement - Documentation and traceability for internal and external audits. Analytics & Reporting Power BI / Excel Advanced - KPI dashboards, performance tracking, value realization reports. SQL / DAX / Power Query - Data extraction, transformation, and performance optimization. People Management & Leadership Team Leadership - Leading cross-functional teams including Product Owners, Analysts, and Citizen Developers. Performance Management - Setting clear goals, providing feedback, and supporting career development. Coaching & Enablement - Mentoring team members to build technical and business acumen. Resource Planning - Aligning talent to demand and managing team bandwidth effectively. Collaboration & Conflict Resolution - Building a positive team culture and driving accountability. Executive Communication - Presenting updates, escalations, and outcomes to senior stakeholders.

Job Description: Key responsibilities : Engage with relevant stakeholders within the organization to review support. Design and document functional and technical requirements and help scope projects by understanding timelines and deliverables. Solve complex technical implementations both independently and in a team environment. Clearly communicate solutions back to business through multiple communication channels. Enable other team members on the Qualtrics Experience Management (XM) Platform and related solutions. Contribute to the team’s body of knowledge, including lessons learned, best practices, and guidance materials. Lead implementation projects to completion, including management of internal stakeholders, schedule, risks, issues, and resources. Continually adapt and develop product knowledge and learn new technologies. Coordinate and collaborate with the internal stakeholders and external partners (wherever applicable) to deliver BX program. Core Technical Skills ( must haves ) Qualtrics Advanced Programming Survey Flow, Embedded Data, Display/Skip Logic Loop & Merge, Piped Text, Custom Validation Quota setup and management Custom End-of-Survey elements JavaScript / jQuery Custom question behaviours Dynamic content rendering Real-time input validation and manipulation HTML/CSS Custom styling of questions and pages Responsive design for mobile optimization Qualtrics API Integration Advanced Survey Modules & Techniques ( good to have ) MaxDiff (Best-Worst Scaling) Conjoint Analysis (CBC, ACBC) Segmentation Logic Custom Scoring and Calculations Survey Logic & UX Expertise ( must haves ) Randomization Techniques Questions, blocks, answer choices Multi-language Survey Setup Accessibility & Mobile Optimization Custom Question Types Quality Assurance & Documentation ( must haves ) Self-QA Debugging and Troubleshooting Clear Documentation of Logic and Custom Code Basic Analytical & Domain Knowledge ( good to have ) Sampling Techniques Panel Integration Experience with Market Research Tools Location: DGS India - Mumbai - Thane Ashar IT Park Brand: Merkle Time Type: Full time Contract Type: Permanent

Key Responsibilities: Work across range of Analytical Solutions that includes Implementation, Testing, Validation, Documentation, Monitoring, and Reporting. Extracting large data from various data sources using multiple tools such as Python/ Pyspark /Hadoop/ SQL/ etc., to perform multiple analysis. Creating data pipelines, performing model scoring, and validating model results. Utilize custom built automated frameworks for all deliverables. Work on MLOps frameworks to deploy, monitor and validate ML models in real time. Work with multiple teams such as Data Supply, ML Engineers, Technology to implement analytical solutions and models. Key Skills: 2 to 4 years of relevant experience in Data Analytics / Data Science roles. Strong programming skill in tools such as Pyspark, Python, SQL to manipulate data and create deployable production code. Knowledge of Python packages and tools. Sound Knowledge and exposure to application of Statistical / Machine Learning Techniques. Experience in building and optimizing data pipelines, architectures and data sets. Ability to interpret and translate data into meaningful business insights. Excellent verbal, written communication and presentation skills.

Key Responsibilities: Evaluate inbound/outbound calls, chats, and emails for quality, compliance, empathy, and problem resolution. Provide detailed feedback to support agents to improve communication, product knowledge, and issue-handling skills. Collaborate with training and operations teams to develop targeted coaching and upskilling programs. Identify service gaps or process breakdowns and suggest actionable solutions. Maintain and update QA scorecards tailored to EdTech support needs. Conduct regular calibration sessions with stakeholders to ensure scoring consistency. Generate and analyze quality reports to share insights and track progress. Support the creation of scripts, FAQs, and agent resources to enhance consistency in communication. Requirements: Bachelor's degree or equivalent (Education, Communication, or related fields a plus). 1–2 years of QA or call monitoring experience in a customer support or EdTech environment. Excellent understanding of customer service standards and educational user personas. Strong analytical, listening, and coaching skills. Ability to handle confidential information and provide feedback professionally and constructively. Proficiency with MS Excel or Google Sheets for reporting and analysis. Job Types: Full-time, Permanent Pay: ₹18,000.37 - ₹23,000.39 per month Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Quarterly bonus Ability to commute/relocate: Noida Sector 16, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Call Quality Analyst: 1 year (Required) Location: Noida Sector 16, Noida, Uttar Pradesh (Required) Work Location: In person Speak with the employer +91 9319725321

About Firstsource: Firstsource is purpose-led and people-first. We create value for our global clients by elevating their customers experience at every interaction, be it a call, click, tap, message, or chat. Delivering a great experience to clients starts on the inside by connecting every Firstsourcer to the roles purpose. We upskill our people in new-age technologies and focus on supporting their physical, financial, and mental well-being. The result? Everyone aligned to our Digital First, Digital Now strategy, our north star, where we pair technology and human touch. Our work focuses on simplifying complex business processes to help our global clients be more efficient, save money and execute brilliantly. Job Description: Position Title: Assessment Specialist II Career Track: Senior Professional Division/Dept: Assessment Development Location: Hyderabad Shifts: 11Am to 8 Pm Work Mode: Hybrid(3 days onsite and 2 days WFH) PRIMARY RESPONSIBILITIES The Assessment Specialist II plans, develops, and evaluates tests and testing programs and related products that are closely aligned to the current subject-area standards and student-learning objectives and leads discussions with clients and stakeholders on the assessment of subject-related constructs. This role applies strong content knowledge to add significant value to item writing, item review, test assembly, and discussions at committee meetings, and is knowledgeable about current standards and trends. This Assessment Specialist II functions at a high level of knowledge and skill in all phases of test development, including item writing, review, and evaluation, test assembly, and scoring. The Assessment Specialist II works independently and as part of a team and may also work with outside experts in field of specialty. Additionally, the incumbent regularly provides guidance and training to less experienced assessment specialists. Write and review items, gather and resolve feedback from multiple sources on items and evaluate item acceptability after testing Participate in and manage constructed-response scoring activities, including work with faculty consultants or state department staff Approve items for use on tests, evaluating both content and psychometric properties Devise strategies for improving outside item writer results; develop item writer training materials; plan and lead item writer training meetings; monitor work with outside item writers Design and develop new assessments and innovative products and services; develop new blueprints and item types, working with project team and client Write rules for test creation system, assemble pretests, tests and/or Computer-Adaptive Respond to Supervisor Irregularity Reports (SIRs) and candidate inquiries, review responses to candidate inquiries to ensure accuracy and appropriate responses; investigate possible copyright violations ; review and make recommendations for security cases Work with client committees -- organizing meetings, recruiting and training committee members, recommending committee members, organizing review materials, developing training materials and agendas, explaining and summarizing analysis results and advising on measurement issues Respond to Supervisor Irregularity Reports (SIRs) and candidate inquiries, review responses to candidate inquiries to ensure accuracy and appropriate responses; investigate possible copyright violations; review and make recommendations for security cases Work with client committees -- organizing meetings, recruiting and training committee members, recommending committee members, organizing review materials, developing training materials and agendas, explaining and summarizing analysis results and advising on measurement issues Work directly with client content representatives to obtain signoff on items and tests; may attend client launch meetings, planning meetings and update meetings Plan and develop program publications and interpretive test preparation materials Participate in teacher training activities Plan and conduct reliability, validity or comparability studies Train others in application of item statistics and assembly of tests Work with Statistics staff during the test assembly process to obtain signoff on statistical parameters of forms Plan, manage and direct test development activities as a lead for one or more program teams, possibly as a member or leader of a test creation team Manage the item evaluation process for one or more programs, use feedback from committee meetings and department staff to improve item quality for a program Make recommendations on scoring problem items Coach staff as appropriate Serve on policy and planning committees with increasing responsibility Serve as an ETS spokesperson on matters of test development in field of specialty Direct projects, delegate work, and monitor progress Create, implement, and monitor item development plans Undertake and oversee small special development projects Monitor budget requirements for one or more projects Adhere to ethical standards and comply with the laws and regulations applicable to your job function Interested candidates can reach out to HR Geethika (9398210785). ⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Who We Are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024! Job Brief Mindtickle is looking for a passionate and forward-thinking Senior Manager/Head of Support to lead our next chapter of customer excellence. This role demands a leader who can balance vision and execution, empathy and scale, and who believes that support is not just a function or cost center but a strategic advantage, a differentiator. In this role, you will shape the strategy, structure, and culture of our Support function, anchored in customer trust, technical depth, and operational rigour. You will lead with a customer-obsessed mindset, inspire a team of support engineers and managers, and bring a strong enterprise lens to deliver exceptional service to some of the world’s most respected enterprises. As the voice of the customer and a strategic partner to Product, Engineering, and Success teams, you will ensure that every interaction reflects a sense of urgency, empathy, and excellence. You will be trusted to shape the experience of some of the most demanding and strategic global enterprise customers and play a critical role in defining how support is perceived across the company as a strategic enabler. If you are ready to lead with heart, act with urgency, and engineer with purpose, we want to hear from you. What’s in it for you? Lead a high-performing support team to delight global customers, providing superior customer experience with customer trust as the guiding principle. Champion a customer-first culture grounded in trust, empathy, and responsiveness to foster technical partnership and drive an enterprise mindset to customer success. Elevate the role of the engineer within customer support - ensuring deep product knowledge, solid troubleshooting skills, and proactive ownership. Demonstrate success in reimagining support operations using AI or AI-based quality scoring. Not just adopting tools, but redefining workflows with them. Continuously keep the support org future-ready by staying ahead of AI-driven support trends and tooling. Lead from the front during high-severity escalations and complex technical issues, ensuring clarity and customer confidence. Leverage automation and AI (Integrate AI copilots, chatbots) to improve resolution times, customer satisfaction, and team productivity. Data-driven decision making: Leverage data and customer insights to guide strategic decisions; establish robust dashboards and analytics workflows that surface patterns, trends, and signals to proactively improve customer experience, team performance, and operational efficiency. Build and maintain real-time dashboards for key metrics: CSAT, SLA adherence, resolution time, ticket deflection, etc. Partner cross-functionally with Product, Engineering, and Customer Success to influence roadmap and resolve root causes. Champion the voice of the customer internally and close the loop with actionable feedback. Promote knowledge sharing through documentation, postmortems, and internal forums to scale expertise and reduce time to resolution. Drive continuous upskilling through training and career development programs. Recruit, retain, and develop top-tier support talent with deep technical acumen and service excellence. Instill a culture of accountability, collaboration, and continuous improvement within the support org. Encourage a culture of innovation, experimentation, and adaptability to new workflows and systems. We’d love to hear from you, if you: 12-15 years of experience in technical support, customer success; 2+ years in senior leadership managing managers in a B2B SaaS setup or an Enterprise organization. Leadership DNA: Proven ability to lead at scale, navigate ambiguity, and drive clarity across cross-functional teams. Enterprise Customer Experience: Proven experience building and leading support functions for global enterprise customers, with a deep understanding of their security, compliance, and operational expectations. Past experience in successfully driving the support function into a strategic customer advocacy engine, influencing product roadmap and customer loyalty through structured feedback loops and measurable impact. Proven ability to lead through high-severity incidents, platform outages, or enterprise escalations, showing calm under pressure and excellence in stakeholder management. Customer-Centric: Deep empathy for customer pain points, with the ability to translate that into business value and technical solutions. Global and Cultural Fluency: Experience working across regions and time zones with a sensitivity to global customer expectations, language nuances, and cultural alignment. Strong technical Depth: Deep understanding of modern SaaS architecture, cloud-native infrastructure (AWS), APIs and webhook frameworks, SSO and authentication protocols (OAuth, SAML), 3rd Party Integrations, enterprise data platforms, and analytics ecosystems. Able to engage confidently with Engineering and Product teams in root cause investigations, and platform escalations. Brings the ability to translate complex technical concepts into clear business impact, and ensure support teams are equipped to handle increasingly technical customer environments. Strategic Thinker and Hands-on: Can operate at 10,000 ft and 10 ft, shifting between strategy, execution, and coaching effortlessly. Operational Excellence: Experience with tools like Salesforce, Freshworks, OData, and Reporting/BI Tools. Familiarity with ITIL, CS Ops frameworks, and AI-based support models is a plus; experience in scaling metrics, dashboards, and support processes. Structured problem solver who breaks down complex challenges into logical, actionable components. Our culture & accolades As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

About Us HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide. Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years. With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations and a recent addition in Poland, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future. Job Summary As an Employee Experience Partner, the primary role is to elevate the experience of the assigned talent pool to higher levels throughout the lifecycle of the employees. The incumbent should be a culture champion of the organization and drive the core values & leadership principles so that they are imbibed into the DNA of the employees. The role focuses on core areas of HR like Talent Management, talent engagement & retention, performance management, Employer Branding, talent onboarding & data analytics from a Human Resources standpoint. The role requires the ability to deliver quality output in steep timelines & ability to manage senior stakeholders. Key Responsibilities To engage turbo talent of the organization by conducting pulse connects, employee surveys, output driven employee connects, rewards & recognition Understand & manage the appraisal process & KPI/VGI of the department and ensure adherence to P&C guidelines around ratings, budget utilization, Promotions, etc. Ensure that the process is transparent and pay parity, performance based increments are followed Handhold people managers & leaders from HR standpoint & partner with them for providing career pathing, mentoring, & coaching to their teams, enabling them to engage with their teams Raise an early warning signal basis EEP connects & work proactively with leaders to curb attrition & ring-fence talent, manage employee grievances & concerns & resolve it within decided TAT Conduct exit connects for outgoing employees & ensure retention of turbo talent with business leadership Adhere to EEP playbooks & TAT; ensure high PES (Playbook execution scoring) for self & team Manage data analytics on various fronts (like attrition forecasting, KPI analysis,etc) & prepare dashboards for various report outs. Contribute in preparing operas & playbooks around P&C processes Have a Win-Win-Win mindset and suggest changes/policies that are aligned with this principle, where it is a win for the company, employees & yourself Build strong network within teams & in turn build credibility as a true P&C part Skill & Experience Needed Masters in HR preferred Minimum 2 years of experience as HRBP, in a rigorous & progressive organization Must have managed data analytics earlier Proficiency required in - Communication skill, Assertiveness, Speed to execution, proactiveness, end to end ownership Must be hands-on in Microsoft & Google suite What You’ll Get Competitive salary. Fun-filled work culture (https://www.highradius.com/culture/) Equal employment opportunities. Opportunity to build with a pre-IPO Global SaaS Centaur.