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6.0 years
0 Lacs
Pune, Maharashtra, India
On-site
AI/ML Engineer/Manager: Location – Pune Experience: 6+ years Notice period – Immediate to 30 days. Key Responsibilities: Lead the development of machine learning PoCs and demos using structured/tabular data for use cases such as forecasting, risk scoring, churn prediction, and optimization. Collaborate with sales engineering teams to understand client needs and present ML solutions during pre-sales calls and technical workshops. Build ML workflows using tools such as SageMaker, Azure ML, or Databricks ML and manage training, tuning, evaluation, and model packaging. Apply supervised, unsupervised, and semi-supervised techniques such as XGBoost, CatBoost, k-Means, PCA, time-series models, and more. Work with data engineering teams to define data ingestion, preprocessing, and feature engineering pipelines using Python, Spark, and cloud-native tools. Package and document ML assets so they can be scaled or transitioned into delivery teams post-demo. Stay current with best practices in ML explainability , model performance monitoring , and MLOps practices. Participate in internal knowledge sharing, tooling evaluation, and continuous improvement of lab processes. Qualifications: 8+ years of experience developing and deploying classical machine learning models in production or PoC environments. Strong hands-on experience with Python , pandas , scikit-learn , and ML libraries such as XGBoost, CatBoost , LightGBM, etc. Familiarity with cloud-based ML environments such as AWS SageMaker , Azure ML , or Databricks . Solid understanding of feature engineering, model tuning, cross-validation, and error analysis . Experience with unsupervised learning , clustering, anomaly detection, and dimensionality reduction techniques. Comfortable presenting models and insights to technical and non-technical stakeholders during pre-sales engagements. Working knowledge of MLOps concepts , including model versioning, deployment automation, and drift detection. Interested candidates shall apply or share resumes at kanika.garg@austere.co.in.
Posted 1 month ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Manager - Customer Success & Support Graphy | Bangalore, India About the Role We are seeking an experienced Customer Success Manager to lead our customer support and success initiatives for long tail creators on the Graphy platform. This is a strategic leadership position based in our Bangalore office, where you'll build and scale our customer success operations across India and eventually expand to the US market. You'll be responsible for driving customer satisfaction, retention, and growth while leading a high-performing team dedicated to creator success. Key Responsibilities Team Leadership & Development Build, manage, and scale the customer support and success team across India Develop comprehensive training programs and operational frameworks for team members Create career development paths and performance management systems Plan and execute expansion of operations to the US market Foster a customer-centric culture focused on creator success and satisfaction Customer Success Strategy Develop and implement customer success strategies specifically tailored for long tail creators Design and optimize customer journey mapping, onboarding processes, and retention programs Establish and monitor key performance indicators (KPIs) including: First Response Time (FRT) - target under 2 hours during business hours Service Level Agreement (SLA) compliance - 95%+ adherence to response commitments Average Resolution Time (ART) - optimizing for quick issue closure Customer Satisfaction Score (CSAT) - maintaining 4.5+ star ratings Net Promoter Score (NPS) - targeting 50+ for creator advocacy Ticket Volume and Escalation Rates - managing support load efficiently Customer Health Score - proactive identification of at-risk creators Churn Rate and Retention Metrics - reducing creator attrition First Contact Resolution (FCR) - resolving issues without escalation Agent Productivity Metrics - tickets resolved per agent per day Create scalable processes for handling high-volume support requests while maintaining quality Drive customer health scoring and proactive intervention strategies Operational Excellence Oversee day-to-day customer support operations ensuring timely and effective resolution of issues Implement and optimize support tools, systems, and workflows for maximum efficiency Develop comprehensive knowledge bases, FAQs, and self-service resources for creators Establish escalation procedures and quality assurance processes Collaborate with product, engineering, and marketing teams to address systemic issues and improve user experience Growth & Expansion Analyze customer data and feedback to identify opportunities for platform improvements Drive initiatives to increase customer lifetime value, reduce churn, and improve Net Promoter Score (NPS) Develop market-specific strategies for different creator segments and geographies Lead the strategic planning and execution for US market expansion Required Qualifications Experience & Background 4-5 years of experience in customer success, support, or account management roles At least 2 years of team management experience Previous experience working with creator economy, SaaS platforms, or marketplace businesses preferred Proven track record of scaling customer operations and building teams from the ground up Technical Skills Proficiency with customer success platforms (Zendesk, Freshworks, Intercom, or similar) Experience with CRM systems and customer analytics tools Strong analytical skills with ability to interpret data and drive actionable insights from support metrics Demonstrated experience tracking and optimizing support KPIs including FRT, SLA compliance, resolution times, CSAT, and NPS Familiarity with support ticketing systems, live chat platforms, and knowledge management tools Experience with reporting dashboards and data visualization tools for performance monitoring Leadership & Communication Excellent verbal and written communication skills in English and Hindi Strong leadership abilities with experience managing cross-functional teams Proven ability to work in fast-paced startup environments Experience working with remote and distributed teams Preferred Qualifications MBA or relevant advanced degree Experience in the creator economy, online education, or digital content platforms Previous experience expanding operations internationally Background in product management or user experience Certification in customer success management or related fields What We Offer Professional Growth Opportunity to build and lead a customer success function from the ground up Direct impact on creator success and platform growth Exposure to international markets and expansion opportunities Leadership role with significant autonomy and strategic influence Work Environment Collaborative startup culture with experienced team members Modern office space in Bangalore with flexible working arrangements Opportunity to work with diverse creator community across multiple markets Access to professional development and training opportunities Compensation & Benefits Competitive salary commensurate with experience Equity participation in company growth Comprehensive health insurance and wellness benefits Annual performance bonuses and recognition programs About Graphy Graphy is a leading platform empowering creators to build, market, and monetize their knowledge through online courses and digital products. We serve thousands of long tail creators across various niches, helping them transform their expertise into sustainable businesses. Our mission is to democratize online education and enable creators worldwide to achieve financial independence through their knowledge and skills.
Posted 1 month ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
About the Company When Tony Alvarez and Bryan Marsal joined forces in 1983, it was with the intent of seamlessly linking operations, performance improvement and value creation to best help companies turn areas of stagnation into growth to achieve sustainable results. This ethos remains at the core of our firm. We are the consulting firm known for asking tough questions, listening well, digging in and rolling up our sleeves. A global top ranked consulting firm by Vault recognized for challenging work, we are fact-driven and action-oriented. We move our clients forward, to where they need to be. We are A&M. For details, please visit the company website: http://www.alvarezandmarsal.com About the Role Marketing Cloud Account Engagement (Pardot) Administrator Marketing Cloud Account Engagement Administrators play a crucial role in managing and optimizing Salesforce’s B2B marketing automation platform. Sitting at the intersection of marketing and technology, they ensure the system is configured to effectively generate, nurture, and convert leads. Their responsibilities span system administration, marketing operations, data integrity, and performance analytics. Key Responsibilities 1. User and Access Management Configure and manage user accounts, roles, and permission sets. Train marketing and sales teams to use the platform efficiently and in alignment with business processes. 2. Marketing Automation Development Design and maintain automation rules, dynamic lists, segmentation, and engagement studio programs. Implement and manage lead nurturing strategies and lead scoring models. 3. CRM Integration Maintain a seamless integration between Pardot and Salesforce CRM. Monitor and resolve sync errors, ensuring data integrity and system reliability. 4. Campaign Execution and Management Build and launch marketing assets including landing pages, forms, emails, and automation flows. Track and optimize campaign performance and prospect engagement. 5. Data Management and Governance Oversee list segmentation, tagging, and data import/export processes. Ensure data is handled securely and in compliance with organizational and regulatory standards. 6. Reporting and Analytics Analyze campaign metrics and marketing ROI. Create and distribute performance reports to stakeholders for continuous improvement. 7. Compliance and Privacy Ensure compliance with data protection laws such as GDPR, CAN-SPAM, and CCPA. Implement consent management, opt-in workflows, and data retention policies. Key Skills and Tools Proficiency with Salesforce CRM and its data architecture Expertise in Marketing Cloud Account Engagement (Pardot) functionality HTML/CSS knowledge for customizing email and landing page templates Strong grasp of marketing automation best practices Understanding of B2B marketing funnels and strategies Analytical mindset with the ability to translate data into insights Recommended Certifications Salesforce Certified Pardot Specialist Salesforce Certified Pardot Consultant Interested candidates can share CV at hbhatia@alvarezandmarsal.com.
Posted 1 month ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Meet Our Team The Accounts Receivables team holds a pivotal position within the company, overseeing collections from the Company’s customers. A team of 11 seasoned collectors yielding consistent results in meeting cash goals while driving efficiencies and effectiveness. Picture Yourself At Pega Pega is changing the way the world builds software. Our goal is to be the world's number-one CRM SaaS company. In this Manager role, you will help us be part of a winning team in Cash Collections, handle escalations and query resolution, drive efficiencies and effectiveness, share best practices, and drive lean projects. You will also drive cash flow and standardize processes and initiatives for efficiency. What You'll Do At Pega We are a part of finance operations – Accounts receivables, maintaining customer receivables and cash flow. The team takes ownership of contacting customers about their open balances and ensuring any issues are addressed on a timely basis to enable payment of invoices to Pega. Liaise with various internal stakeholders, such as billing, training, account management teams, and business officers, to ensure proper contracts, renewals, and invoices are provided. Ensure cash flow is met, escalate high-risk and long-pending issues with higher management, and involve legal teams as applicable Who You Are Seasoned and talented professionals with good communication, analytical, and problem-solving skills enable us to reach out to our clients to ensure payments are made on a timely basis, which would directly impact the cash flow for the organization. What You've Accomplished Bachelor's degree in finance, accounting, or a related field. Minimum of 10 years of experience in collections. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Proven track record of reducing delinquency rates and improving cash flow. Ability to lead and motivate a team. Deep understanding of credit risk management. Experience with credit scoring models and financial analysis. Knowledge of relevant laws and regulations. Proficiency in Microsoft Office and credit management software Attention to detail and accuracy. Strong organizational and time management skills. Ability to develop and implement effective credit and collections strategies. Experience with ERP systems. Ability to analyze and interpret financial data. Ability to work independently and as part of a team. Continuous improvement mindset. Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products. Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company Job ID: 22254
Posted 1 month ago
2.0 years
0 Lacs
India
On-site
Our Company We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data. What You Bring To The Team Role: Data Analyst and Visualization Specialist Work Location: Hyderabad Job Description Gather analytical and reporting requirements from senior and mid-level executives for business management reports. Collaborate with teams across geographies and time zones, including stakeholders from Services, Finance, Product, Sales, Sales Ops, HR, Operations, Pricing, and Marketing. Design user-friendly reports and dashboards that provide actionable insights. Develop and deliver reports and dashboards in PowerBI for management reporting. Conduct ongoing analytics and support special analytical projects to address key executive inquiries. Manage, enhance, and maintain reports and visualizations to generate relevant and strategic business insights. Serve as a data steward to manage and govern data definitions, data flows across systems, and resolve data-related issues. What You Bring To The Team Bachelor's degree in Engineering, Statistics, Quantitative Economics, or equivalent professional experience in a quantitative discipline performing statistical analysis and analytics delivery. Minimum of 2 years of proven analytical abilities, with experience in on-time rate analysis, data quality scoring, creating data-driven actions, and strong visualization tool skills. Hands-on experience with Power BI, Excel, SQL, and Python (preferred but not mandatory). Excellent problem-solving skills, strong interpersonal skills, and the ability to collaborate with individuals from diverse backgrounds and skill sets. High energy, creativity, and self-starting attitude; comfortable with ambiguity and capable of completing multiple projects on time. Expert knowledge of data modeling, data visualization tools, and Excel. Experience with management reporting and executive communication. Working knowledge of ERP, CRM (Salesforce), CPQ systems, PowerBI, SQL, data warehouses, and data extraction. About Us We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into datadriven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
Posted 1 month ago
10.0 years
0 Lacs
India
Remote
Role - Senior Manager – Data & Business Intelligence Location - Kolkata / remote We are looking for a Senior Manager - Data & BI to lead data architecture, predictive analytics, and business intelligence to empower data-driven decisions and automate customer operations. Key Responsibilities: Build and maintain clean, scalable data pipelines and manage data archival processes. Oversee development of Customer 360 data platforms, enriching internal insights across teams. Drive predictive modeling (Churn, LTV, activity scoring), recommendation engines , and product experimentation (A/B testing, pricing strategies). Map and streamline customer journeys using data insights and automation. Lead data democratization , building dashboards and self-serve tools for business units. Collaborate with Customer Support to implement AI-based automation , sentiment analysis, and knowledge base enhancement . Integrate voice/video interfaces and localised tools to scale support experiences. Ideal Background: 6–10 years in data science or data engineering with leadership experience. Strong understanding of ML for business applications and modern data stack (e.g., dbt, Snowflake, Airflow, Looker, etc.).
Posted 1 month ago
2.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
On-site
📌 Position: Lead Generation Specialist Location: Coimbatore, Tamil Nadu (On‑site only) Experience: 0–2 years Language: Excellent spoken and written English required ✅ Role Summary As a Lead Generation Specialist, you’ll research prospects, conduct outreach, and manage CRM entries to build a steady stream of qualified leads. You'll play a key role in supporting our Sales and Marketing teams in driving company growth. 📈 What Success Looks Like Generate 30–50 qualified leads per month through email, LinkedIn, and phone outreach Maintain 100% CRM accuracy for contacts and activity logs Achieve a lead-to-opportunity conversion rate of 10–20% Deliver weekly performance reports on open rates, responses, conversions, and recommended improvements 🧩 How You Fit In You’ll report to the Lead Generation Manager and work closely with Sales, Marketing, and Product teams. Based on-site in Coimbatore, your efforts will directly influence pipeline development and support our regional growth strategy. 🛠️ Key Responsibilities Prospect Research: Identify target companies and decision-makers in Coimbatore and wider markets Multichannel Outreach: Execute personalized email, LinkedIn, and phone campaigns Lead Qualification: Apply scoring criteria to prioritize and segment leads for Sales CRM Maintenance: Log all interactions promptly and update contact information Performance Reporting: Track key metrics and share actionable insights weekly Continuous Improvement: Recommend A/B tests and outreach refinements for better results 🎓 Essential Qualifications Experience: 0–2 years in lead generation, SDR, telesales, or related role Skills: Excellent verbal and written English Strong organizational skills and attention to detail Comfortable using email tools and CRMs like HubSpot or Salesforce Analytical mindset with ability to measure and optimize campaign results Education (preferred): Bachelor’s degree in Business, Marketing, Communications, or related field 💰 Compensation & Benefits Salary Range: ₹2.0–₹4.0 LPA (aligned with local standards) Growth opportunities, health benefits, and supportive on-site environment Mentorship-driven culture within a fast-growing IT firm 🎯 How to Apply Send your résumé and a sample English outreach email to tasmiyanoorain@phylcosinfotech.com or hr@phylcosinfotech.com with the subject line: “ Lead Generation Specialist – Coimbatore ”
Posted 1 month ago
3.0 - 6.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Title: Engineer - Data Engineer Grade - C2 Introduction to role Join AstraZeneca, where groundbreaking science meets innovative technology! As a global leader in biopharmaceutical innovation, we are dedicated to transforming the treatment landscape of some of the most severe diseases worldwide. But at AstraZeneca, it's not just about the medicines; it's about creating a supportive, empowering, and diverse workplace culture where your unique perspectives are celebrated. Feel empowered, valued, and rewarded as you unleash your creativity in a collaborative environment designed to inspire. Our R&D IT team is a driving force of technological advancement, backing a range of areas such as Drug Research, Development, and beyond. With our presence spanning across North America, the UK, Sweden, India, and Mexico, we’re a truly global powerhouse, united by our passion for innovation. Our Data & Analytics team is at the heart of this mission, specializing in cutting-edge fields like Data Engineering, Generative AI, and Data Science. Join us to not just keep up with the newest technological trends but to set them. Accountabilities Architect of Solutions: Lead the design, development, and enhancement of scalable ETL pipelines and Data Products, as part of a Data Mesh inspired strategy. Technical Expertise: Demonstrate your expertise in ELT solutions (DBT, Snowflake), Python and AWS ecosystems to deliver exceptional solutions. Collaborative Spirit: Work hand-in-hand with global and diverse Agile teams, from data to design, to overcome technical data challenges. Innovate & Inspire: Stay ahead of the curve by integrating the latest industry trends and innovations into your work such as GenAI. Tools ETL Tools: Master tools like Python and explore preferred technologies such as DBT and Snowflake. Databases: Utilize your SQL prowess across platforms like Snowflake, Postgres. AWS Cloud Expertise: Bring your AWS knowledge to life with services like Lambda, S3, Athena, Step Functions and more. Essential Skills/Experience 3 to 6 years’ experience A proactive mindset and enthusiasm for Agile environments. Strong hands-on experience with cloud providers and services. Experience in performance tuning SQL and ETL pipelines. Extensive experience in troubleshooting data issues, analyzing end-to-end data pipelines and in working with users in resolving issues. Masterful debugging and testing skills to ensure excellence in execution. Inspiring communication abilities that elevate team collaboration. Experience of structured, semi-structured (XML, JSON) and unstructured data handling including extraction and ingestion via web-scraping and FTP/SFTP. Production experience delivering CI/CD pipelines (Github, Jenkins, DataOps.Live). Excellent Cloud Devops Engineer who can develop, test and maintain CICD Pipeline using Terraform, cloud formation. Remain up to date with latest technologies, like GenAI / AI platforms and FAIR scoring to improve outcomes Desirable Skills/Experience At AstraZeneca, our work has a direct impact on patients by transforming our ability to develop life-changing medicines. We empower the business to perform at its peak by combining cutting-edge science with leading digital technology platforms and data. Join us at a crucial stage of our journey in becoming a digital and data-led enterprise. Make the impossible possible by building partnerships and ecosystems, creating new ways of working, and driving scale and speed to deliver exponential growth. Here you can innovate, take ownership, and explore new solutions in a dynamic environment that values lifelong learning. Ready to make a meaningful impact? Apply now! Date Posted 30-Jun-2025 Closing Date 08-Jul-2025 AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
Posted 1 month ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Bureau is an all-in-one platform for identity decisioning, fraud prevention and compliance requirements. Trusted for enhancing security and compliance, Bureau simplifies identity management for businesses. This is a place where we celebrate homegrown leaders, and have an open-door policy where your voice matters, your ideas flourish, and your potential knows no bounds. We are driven to put our best foot forward everyday with confidence, growth, customer obsession and speed as our core values here at Bureau. Think of us as a launching pad for your growth. Come join us and help restore trust in online interactions! Bureau.id’s Alternate Data Pod is where raw signal meets real intelligence. From mule fraud detection and risk scoring models to synthetic ID prevention, this pod is pioneering India-first and global-ready APIs. We’re looking for a PM who thinks monetisation, breathes data, and can ruthlessly prioritize what ships next. This isn’t a vanilla PM role — it’s part-data detective, part-solution engineer, and part-market translator. Location: Bangalore, India How will your day look like at Bureau? Product Operations & Enablement (40%) Own API product health & dashboards (Uptime, Errors, Feedback Loops, Logging) Track & resolve API or model drift issues with DS/infra teams Manage and support PoCs, client onboarding, and internal stakeholders (Customer Success, Sales Engineering) Document playbooks, FAQs, and API changelogs for partners and customers Use Case Discovery & Model Expansion (40%) Hunt for new product use cases (e.g. UPI fraud, Insurance synthetic IDs, Affluence signals, Data Diversity and Enrichment) Collaborate with Data Scientists to translate client questions into product specs Run data evaluations, model comparisons, or internal benchmarks Build scalable labeling or taxonomy systems (SA/CA/UPI types, fraud tags, etc.) Identify & onboard new alt-data sources (e.g. collections, telco, app behavior, etc.) GTM & Strategic Delivery (20%) Support go-to-market plans with content, positioning, and demos Collaborate with GTM on partner pitches (Banks, NBFCs, marketplaces, insurers, wallets) Track pricing, usage metrics, customer feedback to evolve product roadmap What does it take to be in this role? 3–6 years of Product Management or Solutioning experience in: SaaS API products, preferably in fintech, credit, or fraud Data products / analytics platforms Comfort with data: can query, visualize, and interpret results Experience working with Data Scientists, backend engineers, and GTM teams A bias to execute, test hypotheses, and unblock decisions fast Excellent documentation & articulation (you explain complex models simply) Why should you choose us? Your growth is our responsibility. We emphasise on learning and development over material perks and are happier to nourish your mind. If there's a book, course, or program that enhances your work at Bureau, feel free to pursue it—we'll take care of the financial aspect. We believe in flat structures While we do have designations and reporting managers, our structure fosters a lot more freedom. You can collaborate with anyone, explore job rotations, transition between different projects, and express your opinions openly to whomever you choose. Homegrown Leaders Our nurturing environment and specialized programs, like ElevateEngg, have led to success stories where even interns grow into impactful leadership roles over time. FAQs: What is our hiring process like? We start with a friendly chat to get to know each other and align goals. Then, we’ll have 2-3 discussions where we’ll dive into real-world examples to explore your skills. Finally, we’ll make sure you’re a great fit with our culture and values. How can I improve my chances of getting hired? Get to know Bureau’s mission and what we’re all about. Understand the role, and think about how your past work connects with it. Keep your resume simple, clear, and to the point (2 pages or less) to highlight your skills and experience. What is Bureau’s approach to diversity and inclusion? We believe in a diverse and inclusive culture where everyone’s voice matters. We focus on diverse referrals, inclusive hiring, and offer special leaves to support our team. Our goal is for everyone to feel valued and empowered to grow with us. What learning and growth opportunities can I expect at Bureau? At Bureau, we’re all about growth. You’ll have access to learning resources, mentorship, and exciting projects that help you level up in your career. We’re committed to helping you grow and encourage continuous learning along the way.
Posted 1 month ago
0.0 - 31.0 years
1 - 2 Lacs
Vadapalani, Chennai
On-site
Dear Female Candidates, Quality Checking Process 1. Process Monitoring Quality Analysts monitor calls (inbound/outbound), claim files, and service requests. They check for completeness, accuracy, compliance, and customer handling protocols. 2. Checklist Review Each process has a defined checklist (e.g., was customer ID verified, was policy explained correctly, was claim processed as per protocol). 3. Scoring & Feedback Interactions are scored based on parameters (communication, compliance, empathy, resolution). Feedback sessions are conducted with agents/team members regularly. 4. Reporting Error trends, process gaps, and improvement areas are documented and shared with process managers weekly/monthly. 5. Compliance Checks Ensure adherence to company policy, data privacy laws, and IRDAI guidelines. 6. Corrective Actions Based on QA findings, coaching, retraining, or process changes are implemented. No target Female candidates Fixed salary Fixed Sunday off Salary range: ₹15,000 to ₹18,000 Immediate joiners preferred. Kindly visit us: venue: No. 13/17, Senthil Andavar Street, Dhanalakshmi Colony, vadapalani, Chennai, Tamil Nadu 600026.
Posted 1 month ago
0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Join a Team That’s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer What You'll Do Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions Regularly participate in client / internal calibration calls to ensure consistency of scoring & knowledge Meet and exceed daily volume and productivity targets Successfully clear the client specific training and ensure all subsequent updates are well understood & implemented Participate in various internal/external training programs to continuously hone required skills and knowledge base. Abide by all HR policies and processes including but not limited to code of conduct, attendance, and floor discipline. What We're Looking For All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) – French. Please note that Information security responsibilities are based on role Why Join Us? Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success. Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people’s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website – https://www.billgosling.com/careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know. Bill Gosling Outsourcing – Where your career thrives!
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
REQUISITION ID: 9825 LOCATION: Chennai DEPARTRMENT: Digital & Remote Operations Your Tasks Tracking of incidents to support the regions in predictive maintenance and to follow up with regions to close feedback loop Evaluation of predictive monitors using scoring methodologies Implementation and regular interpretation of operational KPIs to measure alert handling in regions Operate predictive monitors by reviewing alerts and conducting quality checks. Support on data topics like master data and reporting of data gaps Ticket handling focusing on data gathering, analysis and interpreting key business data set YOUR PROFILE Minimum 6-10 Years Data Analysis Wind industry or Renewable is added advantage Strong organizational and time management skills with the ability to prioritize tasks effectively Strong multitasking skills Good stakeholder management, excellent communication and interpersonal skills to collaborate with internal and external stakeholders Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.
Posted 1 month ago
1.0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Company Overview Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across twelve offices. Job Description The Private Markets team at Third Bridge supports European and North American Private Equity funds with their primary research needs by leveraging a portfolio of services & content available. You will join our content team based in Mumbai, whose aim is to build the world's most extensive content library for PE/VC-backed companies across the US and Europe. Our content will allow investors in private markets to identify, track and research investment opportunities. Reporting to the Private Markets Quality Excellence Manager, you will be responsible for ensuring we deliver our commitment to producing high-quality content to institutional investment clients globally. This is an amazing opportunity to develop editorial and quality control skills, honing your business acumen and financial markets knowledge and understanding, and being part of a global, dynamic and entrepreneurial team. The successful candidate will show an ability to understand and assess content accuracy, while being informative and grammatically astute. Responsibilities: Review Primer interviews and Tearsheets covering a variety of sectors, ensuring they consistently adhere to Third Bridge’s Style Guide. This will include minor editing and suggesting relevant changes, balancing tone, concision, and ensuring an appropriate level of context/detail has been provided. Grade Primers and Tearsheets by following a consistent, thorough and fair scoring system that aligns with client quality standards Use external research platforms and news sources to verify content accuracy or identify discrepancies and coordinate with the content production team if further specialist clarification is needed. Collaborate with the compliance team to escalate content for compliance review and act as a first line of defence in identifying potential compliance issues and/or breaches. Provide continual feedback to the Content Creation Team to ensure we continue to high-quality content Ensure accuracy of tags to ensure content can be easily searched and consumed by our clients Be reactive to content and turn around coverage to strict daily deadlines Collaborate with internal stakeholders globally, including the Interviewer, Compliance, and Operations teams, to ensure all content is of the highest standard A successful candidate will: Be passionate about building a new product Have the ability to think and review Third Bridge content from the point for view of an investor Have prior experience in researching and summarising content Have experience in dealing with written reports dedicated to the investment space Have a strong entrepreneurial drive and desire to develop the Third Bridge’s products Be a results-driven team player who is able to effectively manage their time while maintaining a positive and “can-do” attitude Flexible to work different time zones as per business requirements Be able to thrive in a hybrid (remote and in-office) environments Qualifications Bachelor’s or Master's degree 1-4 years of experience in the financial services industry Prior experience using external databases such as PitchBook is preferred Outstanding grasp of editorial and grammatical principles Highly developed attention to detail and researching skills Proficient in English Demonstrable interest in content that covers various sectors and financial markets Eligible to work in Mumbai without requiring sponsorship now or in the future Additional information Additional Information Why work for us? What can you expect : Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning & Development : Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Hybrid work options, Work from Anywhere program and flex days, offered at the company’s discretion and subject to annual review. Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually – take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying. We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application
Posted 1 month ago
3.0 - 6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About the job Firstsource is hiring an Assessment Developer for the Hyderabad location Relevant Years of Experience Required: A minimum of 3 to 6 years of increasingly responsible professional experience (including educational measurement, applied statistics or teaching), 2 of which must be in test development and educational measurement or applied statistics, are required. Strong writing skills, well-developed organizational skills, and a willingness/adeptness with regards to learning new technology are required. Comprehensive knowledge of field of specialty in order to develop tests in subject area and to serve as resource person for peers, committees, and clients is also required. Ability to work effectively and collaboratively with clients and external committees is required Responsibilities Design and develop new assessments and innovative products and services; develop new blueprints and item types, working with project team and client Plan and conduct reliability, validity or comparability studies Write and review items, gather and resolve feedback from multiple sources on items and evaluate item acceptability after testing Participate in and manage constructed-response scoring activities, including work with faculty consultants or state department staff Approve items for use on tests, evaluating both content and psychometric properties Devise strategies for improving outside item writer results; develop item writer training materials; plan and lead item writer training meetings; monitor work with outside item writers Education, Certifications, or Special Licenses: A Master’s degree in field of specialty or the equivalent combination of education and experience from which comparable knowledge and experience can be acquired is required.
Posted 1 month ago
4.0 - 6.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Summary: The Senior Analyst is a position within Bain's Cyber Security Department, whose mission is to safeguard the digital assets and integrity of the organization. In this role, the Analyst understands how security measures align with the overall organizational strategy and will begin to organize and lead in the development and implementation of security controls that adhere to regulatory requirements and best practices. The Sr. Analyst will monitor, analyze and respond to potential security incidents and threats, analyze their urgency and impact to Bain, implement necessary responsive measures to protect the organization's digital assets, data, and infrastructure. These measures may require taking a leadership position in coordinating activities across the team working with technical teams and Security leadership. The Senior Analyst Security Operations role has multiple disciplines these include Threat Intelligence, Vulnerability Management and Pro-Active Security Testing and Enhanced Security Operations. Team members may spend some a percentage or all of their time in these specific disciplines. Principal Accountabilities and % of time: Vulnerability Management (80%) • Collaborate with cross-functional teams and provide leadership and guidance. Serve as a subject matter expert in vulnerability management security discussions and decision-making. • Conduct regular vulnerability scans on the organization's network, applications, and systems using industry-standard tools. • Experience implementing and operationalizing vulnerability management tools, processes, and best practices. • Oversee the classification and prioritization of vulnerabilities based on risk and potential impact. • Lead meetings to collaborate with IT and development teams to remediate identified vulnerabilities. • Track progress and present reports on a regular interval to leadership. • Stay informed about emerging trends and technologies in cybersecurity. • Work collaboratively with other security team members, IT departments, and relevant business units to address security concerns and enhance overall security posture. Enhanced Security Operations (10%) • Expertise and experience in Forensic Investigations and Tooling • Red Team, Blue Team, Purple team exercise leadership experience. Professional Development and Innovation (10%) • Stay informed about emerging trends and technologies in cybersecurity. • Work collaboratively with other security team members, IT departments, and relevant business units to address security concerns and enhance overall security posture. • Explore Professional Certifications and work with leadership to plan trainings. Knowledge, Skills, and Abilities : Security Monitoring & Incident Detection and Response • Strong knowledge of Splunk (or other SIEM tools),CrowdStrike, Windows Defender, Other AV/EDR tool configuration, Cyberhaven (or other DLP tools) • Knowledge of Vulnerability & Attack Surface Management toolsets, Threat Intelligence and Analysis tools, Vendor technical Risk Scoring tools, Deception technologies • Knowledge of ticketing, triage and forensics capabilities and toolsets General Skills • Good communication skills, with the ability to document and explain technical information clearly. • Analytical mindset, with a focus on learning and problem-solving. • Ability to work independently and well in a team, showing strong interpersonal skills. • Eagerness to learn and adapt to new challenges in cybersecurity. • Entrepreneurial spirit, open to trying new approaches and learning from them. Experience: Bachelor's degree in a related field (e.g., Computer Science, Cybersecurity, Information Technology) or an equivalent combination of education, training, and experience. 4-6 Years of experience is same domain Experience deploying systems or applications Ability to work independently and with teams on complex problems Complex problem solving Ability to work in a fast paced, dynamic environment. Attention to detail and priority/time management. Strong customer service, analytic, communication (oral and written) and troubleshooting/problem solving skills. Experience with endpoint security control design having implemented controls such as EDR or AV Experience with automation of Information Security controls Experience with automating tasks via scripting, Experience with common cloud security control frameworks, for example NIST CSF or CSA
Posted 1 month ago
10.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Team Summary Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients. The India & South Asia (InSA) Consulting Market team within Visa Consulting & Analytics provides consulting and solution services for Visa’s largest issuers in India, Sri Lanka, Bangladesh, Nepal, Bhutan & Maldives. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and running risk. You will join our consulting team and play a role in delivering and implementing high impact projects and solutions with client across the Payments Ecosystem which includes Issuers, Acquirers, Merchants, Fintechs etc. This person will develop initiatives to promote balanced and profitable growth, thereby ensuring that Visa is both, the preferred brand and outstanding business partner. This role is based in our Mumbai office and reporting into the Head of Risk Consulting Practice, India & South Asia. What the Senior Manager Fraud Risk Consulting, Visa Consulting & Analytics does at Visa: The Senior Manager Fraud Risk Consulting is responsible for delivering Risk advisory services to Visa’s clients (Issuers, Acquirers and Merchants) in the Fraud Risk space. The Senior Manager will report into the Head of Risk Consulting Practice, VCA - India and South Asia (INSA) will contribute to the delivery of Risk advisory engagements. This individual will bring expertise in Fraud Risk functional domain gained as within a bank and/or a specialized consulting firm. We are looking for a motivated, analytically minded individual with a track record of using Risk expertise to unlock business value. Key responsibilities for the Senior Manager Risk Consulting: Lead the delivery of Fraud Risk advisory engagements across INSA Supporting the development of Risk advisory related knowledge and capabilities, creating next-generation risk engagement with Visa clients. Helping in pre-sales/business development content creation and client pitches. Partner with in-market VCA consultants and data scientists to deliver risk-related advisory engagements Establish Intellectual Property (IP) risk repository for VCA by capitalizing on learnings from consulting engagements (e.g., build standard methods, create library of case studies, templatize modeling codes) Reengineer and/or package risk consulting methodologies and data driven solutions as appropriate, ensuring world-class best practices and efficiency through economies of scale Partner with other Visa functions (e.g., Risk, Products) to capitalize on existing risk products/solutions and co-design new ones leveraging Visa’s assets (expertise, data, capabilities) Share methodologies and best practices with other VCA regional teams Provide deep subject matter expertise and thought leadership by publishing articles and white papers Why this is important to Visa With a rapid change in the payment landscape, new regulations around Open banking and Open data and the emergence of new Fintech players – the payment ecosystem is rapidly evolving, and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and rich transaction data set is ideally positioned to assist issuer and acquirer solve their strategic business problems and drive growth. We are looking for an individual to join us as a Senior Manager Risk Consulting. This individual will support in expanding VCA consulting engagements with our Issuers and Acquirer to drive risk related advisory engagement. Projects you will be a part of: The nature of projects this role will play a key role in vary; this would include helping issuers and acquirers solve their most strategic business problems on Risk: Risk diagnostic - Identify opportunities to optimize risk management Authorization Optimization - Define optimal authorization strategy with balanced risk control measures STIP Optimization - Define optimal STIP strategy with balanced risk control measures Fraud Strategy & Process Optimization - Enhance fraud risk management strategy with optimal detection performance Fraud Risk Prediction/Scoring - Development of statistical models based on client data to predict the likelihood of fraud occurrence Fraud Rule Optimization - On-behalf execution of fraud risk management for clients to optimize performance & enhance detections Innovation - Industry Insights, Thought Leadership, Strategic Risk Advisory, Solutions and Playbooks Enterprise Fraud Framework & Strategy - Develop future state Fraud Strategy & Framework leveraging global best practices Acquiring Risk - Merchant on-Boarding & Activation, Application Fraud Management Qualifications Specific skill set and experience required: 10+ years of relevant experience in Fraud Risk Management/Analytics either with issuing banks or a risk practitioner in a consulting Firm Master's degree, ideally in a quantitative field (e.g., engineering, mathematics, science) Outstanding problem-solving skills, with demonstrated ability to think creatively and strategically Impeccable team player, able to gracefully work with and influence people at all levels Strong financial acumen and understanding of profitability drivers of financial institutions Excellent communication, storytelling and presentation skills Self-motivated, results oriented individual with the ability to handle numerous projects concurrently Technology-driven mindset, digitally curious, up to date with digital and technology literature, trends Relevant experience shall include: Curious, up to date with Indian payment landscape with a point of view on what & how of client priorities & problems Experience in fraud risk analytics or hands on experience with one or more data analytics/programming tools preferred Deep understanding of the consumer fraud risk landscape in India and good understanding of Credit risk Understanding of risk regulation, compliance, and organizational implications Expertise in Fraud Management (prevention, detection, response) Understanding of the implications of digital transformation on risk management What will also help: Direct relevant experience in consulting roles and or payment / technology firms Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Posted 1 month ago
7.0 - 12.0 years
0 Lacs
Faridabad, Haryana, India
On-site
Location : Mohan Estate, Faridabad. Department : Sales & Marketing Reports To : Head of Sales / Director – Business Development Employment Type : Full-time About Us: We are a fast-growing SaaS company offering cutting-edge HRMS and CRM solutions tailored to streamline operations and drive productivity for businesses of all sizes. Our goal is to empower organizations with smart tools that simplify people and customer management. We are looking for a dynamic and results-driven Lead Generation Manager to accelerate our growth engine. Job Overview: As the Lead Generation Manager, you will be responsible for developing and executing strategies to generate high-quality leads for our HRMS and CRM products. You will work closely with the sales, marketing, and product teams to fuel the sales pipeline, identify potential customers, and support our revenue targets. Key Responsibilities: Design and implement multi-channel lead generation strategies (email, LinkedIn, cold calls, webinars, etc.) Create targeted campaigns to drive awareness and generate qualified leads for HRMS and CRM products. Manage and optimize lead funnels to improve conversion rates. Conduct thorough research on prospective clients, industry trends, and competitors. Collaborate with the marketing team to create relevant content and messaging aligned with buyer personas. Track and report KPIs like lead volume, quality, conversion rates, and ROI. Work with sales to ensure a smooth handover and follow-up on Marketing Qualified Leads (MQLs). Utilize CRM tools and lead databases to manage campaigns and workflows effectively. Continuously experiment and A/B test channels, messaging, and formats to improve results. Requirements: Bachelor's degree in Business, Marketing, or a related field. 7 - 12 years of proven experience in B2B SaaS lead generation, preferably in HRMS or CRM products. Strong understanding of digital marketing, lead scoring, and nurturing techniques. Experience with lead generation tools like Apollo, ZoomInfo, HubSpot, LinkedIn Sales Navigator, etc. Excellent written and verbal communication skills. Analytical mindset with data-driven decision-making ability. Experience working with marketing automation and CRM platforms. Preferred Qualifications: Experience generating leads in international & National markets. Familiarity with tools like Google Analytics, SEMrush, and email marketing platforms. Ability to work independently and drive initiatives with minimal supervision.
Posted 1 month ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make an outstanding addition to our vibrant team. Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. In Mobility, we help our customers meet the need for hard-working mobility solutions. We’re making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions! We are looking for Functional Excellence / Procurement Analyst You’ll make a difference by Design and implement (sub)concepts to support relevant Business Units, Workstreams, or Functions. Drive process harmonization and innovation across the Procurement organization. Translate strategic objectives into executable frameworks and toolkits. Develop and deploy standardized methods, tools, and processes globally. Prepare and conduct data analyses to support procurement decisions. Use advanced techniques in data mining, modeling, machine learning, and visualization. Monitor key metrics and generate insights to improve SCM KPIs like PTE and Cost Savings. Design, develop, and deliver dashboards and reports that support data-driven decision-making. Work with Power BI, Tableau, Alteryx, Python, or SAP Analytics Cloud for visual analytics. Coordinate closely with IT, Digitalization, and Analytics teams. Identify future trends in procurement and SCM; evaluate and pilot emerging tools and concepts. Benchmark Siemens practices against industry leaders and recommend improvements. Introduce automation and digital enablers for greater operational efficiency. Drive procurement-related sustainability projects (e.g., supplier ESG scoring, carbon tracking). Collaborate with suppliers and sustainability teams to build greener supply chains. Align with global Siemens sustainability goals and regulatory requirements. Share internal and external knowledge and market intelligence with stakeholders. Develop and disseminate toolkits, guides, and learning materials for easy adoption. Support leadership in presenting insights and strategies to global teams. Conduct training sessions and knowledge-sharing workshops for SCM teams. Desired Skills: Bachelor’s degree in supply chain management / Logistics required; Master’s degree preferred Minimum 8 years of relevant experience in Supply Chain and Logistics Deep understanding of domestic and international transportation modes & regulations, including complex rail and heavy haul transportation Deep expertise in local warehouse and export packaging regulations & processes Should have a minimum of 6-12 years of relevant experience in handling Project Procurement. Bachelor’s or master’s degree in supply chain, Business, Engineering, Data Science, or related fields. 3+ years of experience in Procurement, SCM, Process Management, or Analytics roles. Familiarity with procurement lifecycles (S2C, P2P, R2R), ERP (SAP), and digital tools. Demonstrated experience in data-driven transformation and digital solution deployment. Exposure to sustainability topics (e.g., ESG, circular economy, Scope 3 emissions). Strong communication and stakeholder management. Join us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Make your mark in our exciting world at Siemens. This role is based in Bangalore. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow. Find out more about mobility at: https://new.siemens.com/global/en/products/mobility.html and about Siemens careers at: www.siemens.com/careers
Posted 1 month ago
5.0 years
0 Lacs
India
Remote
🏢 About EXL EXL (NASDAQ: EXLS), founded in 1999 and headquartered in New York, is a global leader in data analytics, AI-driven digital operations, and risk & compliance solutions . With over 54,000 employees across six continents, EXL partners with top firms in insurance, banking, healthcare, retail, and beyond. They boast a 90% success rate in enterprise AI initiatives—helping clients integrate machine learning, cloud platforms, and deep domain expertise into mission-critical workflows. 📋 Job Title Risk Analytics Lead (Python & SQL) 🌍 Location Pan‑India (Hybrid—flexible mix of office and remote work) 🎯 Experience Minimum 5 years in analytics, data science, or risk management, with hands-on exposure to credit, collections, fraud, market, or operational risk domains. 🛠 Key Responsibilities Analyze and quantify risk across domains—credit, fraud, collections, market, operational—and translate findings into actionable insights Build predictive and scoring models (e.g. PD, LGD, anomaly detection) using Python (pandas, scikit-learn, etc.) and SQL Develop robust ETL/data pipelines to source, cleanse, transform, and integrate risk-related data Create and maintain dashboards using BI tools (e.g. Tableau, Power BI, Looker) to inform risk strategy and decision-making Monitor risk indicators, back-test models, and conduct model validation to ensure regulatory compliance and accuracy Collaborate with cross-functional teams (Finance, Legal, Compliance, IT, Operations) and engage with external auditors and regulators Document methodologies, model assumptions, data definitions, and workflows for governance and auditability Mentor junior analysts in best practices—coding, modeling, data stewardship, and domain knowledge ✅ Required Skills Python: Proficient in scripting, data manipulation, model development (pandas, NumPy, scikit-learn) SQL: Advanced query capabilities (complex joins, window functions, performance optimization) Risk Modeling & Statistics: Strong foundation in regression, classification, clustering, time series, survival analysis; experience with credit/fraud risk metrics Data Engineering: Experience building or supporting ETL pipelines; comfort coordinating with data engineering teams Visualization & Reporting: Expertise in dashboard tools and presenting insights to stakeholders Domain Knowledge & Regulatory Awareness: Familiarity with frameworks like Basel, IFRS 9 plus RBI/SEBI/IRDAI guidelines Soft Skills: Excellent communication, analytical thinking, project management, and stakeholder engagement abilities Collaborative Mindset: Experience working in cross-functional teams and mentoring junior resources
Posted 1 month ago
6.0 years
0 Lacs
Pune, Maharashtra, India
On-site
SAP ARIBA Supplier Risk Consultant1 Key Responsibilities Conduct Design workshops for Ariba Supplier Risk processes. Configure and test solution User training Support deployment to Production. Scope includes all the key modules of Ariba Supplier Risk. Integration with Rapid Ratings. System integration with backend S/4 HANA. Master Data Setup: Supplier Data Commodity, Region, and Department Data: Defining risk categories and applying risk assessments based on the nature of goods/services, geographical locations, and internal organizational structures. Risk Assessment and Scoring: Risk Exposure Configuration Workbook Category Weights and Thresholds: Different risk categories (e.g., financial, operational, geopolitical, ESG) and set thresholds to trigger alerts or further actions based on risk scores. Scoring Models Questionnaires and Templates Approval Workflows Integration with External Data Providers: Third-Party Data Feeds: Integrate with external data providers -Rapid Ratings- to enrich supplier profiles with external risk intelligence like financial health, ESG ratings, compliance data, and adverse media. Monitoring and Reporting: Automated Enrichment Process: Configure automated processes for enriching supplier data with external information. Periodic Reviews Alerts and Notifications Reporting and Analytics Integration with Other SAP Ariba Modules and ERP: Supplier Lifecycle and Performance (SLP) ERP System Integration: Data synchronization between Ariba and your ERP system (e.g., SAP S/4HANA). Required Skills; Qualifications: Bachelor’s degree in Information Technology, Business, or related field. 4–6 Years Of Hands-on Experience With Ariba. SAP Ariba Expertise: Deep understanding of the SAP Ariba platform, including the Supplier Risk module. Integration experience with Rapid Ratings will be a plus. Supplier Risk Management: Knowledge of supplier risk management principles and best practices. Data Analysis: Ability to analyze data, identify trends, and draw conclusions. Communication: Strong verbal and written communication skills. Ability to conduct workshops and explain the solution to senior users and management. Problem-Solving: Ability to identify and resolve issues related to supplier risk. Integration Experience: Experience integrating SAP Ariba with other systems.
Posted 1 month ago
0 years
1 - 3 Lacs
Goa
On-site
Marketing Automation Trainee/Executive Are you passionate about technology and marketing? Do you love working with data, tools, and automation to drive business results? We’re on the lookout for Goa-based candidates who are either experienced in Marketing Automation or freshers with the right aptitude and eagerness to learn! Location: Porvorim, Goa (Work from Office) Work Hours : Monday to Friday | 9 AM to 6 PM Role : Marketing Automation Executive / Trainee What We’re Looking For: Someone who understands digital marketing or is keen to build a career in it. Familiarity with tools like HubSpot, Mailchimp, ActiveCampaign, or similar tools is a bonus! Freshers from Commerce, Business Admin, or Mass Comm backgrounds are welcome to apply. Strong logical thinking and data-driven mindset. Willingness to learn fast, experiment, and grow with a digital-first company. Excellent communication and collaboration skills. What You’ll Learn or Work On: Setting up and managing email campaigns, workflows, and CRM automations. Lead scoring, segmentation, and nurturing via marketing tools. Tracking and reporting campaign performance. Collaborating with design, content, and tech teams to implement campaigns. Hands-on training with tools like HubSpot, Zoho CRM, Mailchimp, etc. Why Join Us? Work with a creative and globally driven team at Kilowott. Access to top-tier tools, training, and mentorship. Be part of a growing team working on international projects. Chill but fast-paced work culture, surrounded by sun, surf, and software. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹27,000.00 per month Schedule: Day shift Fixed shift Monday to Friday Morning shift Work Location: In person
Posted 1 month ago
2.0 - 6.0 years
1 - 3 Lacs
Hyderābād
On-site
About the Role: Grade Level (for internal use): 09 The Team : As a member of the EDO, Collection Platforms & AI – Cognitive Engineering team you will build and maintain enterprise‐scale data extraction, automation, and ML model deployment pipelines that power data sourcing and information retrieval solutions for S&P Global. You will learn to design resilient, production-ready systems in an AWS-based ecosystem while leading by example in a highly engaging, global environment that encourages thoughtful risk-taking and self-initiative. What’s in it for you: Be part of a global company and deliver solutions at enterprise scale Collaborate with a hands-on, technically strong team (including leadership) Solve high-complexity, high-impact problems end-to-end Build, test, deploy, and maintain production-ready pipelines from ideation through deployment Responsibilities: Develop, deploy, and operate data extraction and automation pipelines in production Integrate and deploy machine learning models into those pipelines (e.g., inference services, batch scoring) Lead critical stages of the data engineering lifecycle, including: End-to-end delivery of complex extraction, transformation, and ML deployment projects Scaling and replicating pipelines on AWS (EKS, ECS, Lambda, S3, RDS) Designing and managing DataOps processes, including Celery/Redis task queues and Airflow orchestration Implementing robust CI/CD pipelines on Azure DevOps (build, test, deployment, rollback) Writing and maintaining comprehensive unit, integration, and end-to-end tests (pytest, coverage) Strengthen data quality, reliability, and observability through logging, metrics, and automated alerts Define and evolve platform standards and best practices for code, testing, and deployment Document architecture, processes, and runbooks to ensure reproducibility and smooth hand-offs Partner closely with data scientists, ML engineers, and product teams to align on requirements, SLAs, and delivery timelines Technical Requirements: Expert proficiency in Python, including building extraction libraries and RESTful APIs Hands-on experience with task queues and orchestration: Celery, Redis, Airflow Strong AWS expertise: EKS/ECS, Lambda, S3, RDS/DynamoDB, IAM, CloudWatch Containerization and orchestration: Docker (mandatory), basic Kubernetes (preferred) Proven experience deploying ML models to production (e.g., SageMaker, ECS, Lambda endpoints) Proficient in writing tests (unit, integration, load) and enforcing high coverage Solid understanding of CI/CD practices and hands-on experience with Azure DevOps pipelines Familiarity with SQL and NoSQL stores for extracted data (e.g., PostgreSQL, MongoDB) Strong debugging, performance tuning, and automation skills Openness to evaluate and adopt emerging tools and languages as needed Good to have: Master's or Bachelor's degree in Computer Science, Engineering, or related field 2-6 years of relevant experience in data engineering, automation, or ML deployment Prior contributions on GitHub, technical blogs, or open-source projects Basic familiarity with GenAI model integration (calling LLM or embedding APIs) What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 317425 Posted On: 2025-07-01 Location: Gurgaon, Haryana, India
Posted 1 month ago
4.0 - 8.0 years
1 - 3 Lacs
Hyderābād
On-site
About the Role: Grade Level (for internal use): 10 The Team : As a member of the EDO, Collection Platforms & AI – Cognitive Engineering team, you will design, build, and optimize enterprise‐scale data extraction, automation, and ML model deployment pipelines that power data sourcing and information retrieval solutions for S&P Global. You will help define architecture standards, mentor junior engineers, and champion best practices in an AWS-based ecosystem. You’ll lead by example in a highly engaging, global environment that values thoughtful risk-taking and self-initiative. What’s in it for you: Drive solutions at enterprise scale within a global organization Collaborate with and coach a hands-on, technically strong team (including junior and mid-level engineers) Solve high-complexity, high-impact problems from end to end Shape the future of our data platform-build, test, deploy, and maintain production-ready pipelines Responsibilities: Architect, develop, and operate robust data extraction and automation pipelines in production Integrate, deploy, and scale ML models within those pipelines (real-time inference and batch scoring) Lead full lifecycle delivery of complex data projects, including: Designing cloud-native ETL/ELT and ML deployment architectures on AWS (EKS/ECS, Lambda, S3, RDS/DynamoDB) Implementing and maintaining DataOps processes with Celery/Redis task queues, Airflow orchestration, and Terraform IaC Establishing and enforcing CI/CD pipelines on Azure DevOps (build, test, deploy, rollback) with automated quality gates Writing and maintaining comprehensive test suites (unit, integration, load) using pytest and coverage tools Optimize data quality, reliability, and performance through monitoring, alerting (CloudWatch, Prometheus/Grafana), and automated remediation Define-and continuously improve-platform standards, coding guidelines, and operational runbooks Conduct code reviews, pair programming sessions, and provide technical mentorship Partner with data scientists, ML engineers, and product teams to translate requirements into scalable solutions, meet SLAs, and ensure smooth hand-offs Technical Requirements: 4-8 years' hands-on experience in data engineering, with proven track record on critical projects Expert in Python for building extraction libraries, RESTful APIs, and automation scripts Deep AWS expertise: EKS/ECS, Lambda, S3, RDS/DynamoDB, IAM, CloudWatch, and Terraform Containerization and orchestration: Docker (mandatory) and Kubernetes (advanced) Proficient with task queues and orchestration frameworks: Celery, Redis, Airflow Demonstrable experience deploying ML models at scale (SageMaker, ECS/Lambda endpoints) Strong CI/CD background on Azure DevOps; skilled in pipeline authoring, testing, and rollback strategies Advanced testing practices: unit, integration, and load testing; high coverage enforcement Solid SQL and NoSQL database skills (PostgreSQL, MongoDB) and data modeling expertise Familiarity with monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack) Excellent debugging, performance-tuning, and automation capabilities Openness to evaluate and adopt emerging tools, languages, and frameworks Good to have: Master's or Bachelor's degree in Computer Science, Engineering, or a related field Prior contributions to open-source projects, GitHub repos, or technical publications Experience with infrastructure as code beyond Terraform (e.g., CloudFormation, Pulumi) Familiarity with GenAI model integration (calling LLM or embedding APIs) What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 317427 Posted On: 2025-07-01 Location: Gurgaon, Haryana, India
Posted 1 month ago
3.0 years
1 - 5 Lacs
Hyderābād
On-site
Who We Are: PureSpectrum is a rapidly growing market research and insights platform. We simplify technology for researchers so they can gather and use consumer data the way they want – without disruption. PureSpectrum currently facilitates more than 65 million online interviews annually through our Marketplace. PureSpectrum also developed the industry’s first and only respondent-level scoring system, PureScore. Most recently, PureSpectrum was recognized across the industry: Certified Great Place to Work (2022-2024), Built In's Best Places to Work (2023-2024), Inc Best Workplaces (2023), Newsweek's Global Most Loved Workplaces (2023-2024), Deloitte's Fast 500 (2020- 2023). PS is rapidly becoming the leading solution for quality multi-sourcing, as well as end to end automated research solutions. The Opportunity: PureSpectrum is seeking a Data Analyst who will be responsible for product related analyses, reporting and insights. The Data Analyst will be working in a fast-paced environment within the Analytics and Data Science organization and will report directly to the VP – Analytics and Data Science. The ideal candidate is highly analytical, intellectually curious, detail oriented and should be comfortable working closely with individuals across the global enterprise, as well as with technology partners and vendors. Location: Hyderabad, India - 3 days in office requirement Your Responsibilities: Understand business issues, formulate and test hypotheses using appropriate statistical methods, and create Proof-of-Concept (POC) models Develop, implement, and refine predictive models to build training datasets Execute end-to-end projects, ranging from mining, cleaning, inputting and transforming data from multiple databases/collections Partner with the engineering team and create pipelines to collect, store and retrieve training datasets Coordinate with functional teams to prioritize workflow, triage and resolve data consistency and quality issues Communicate ideas, analyses and results effectively, both verbally and in writing, to technical as well as non-technical audiences. Proactively identify any potential issues/questions regarding the integrity of data and suggest resolutions to Data Management teams Qualifications: Bachelor’s degree required with 3 years or more of hands-on experience in Data Analysis or Master’s Degree in Quantitative Economics, with one year or more of hands-on experience. Experience in big data environments such as AWS Experience with internal and external relationship management, partner presentations, and quantitative data analysis. Experience with analytical tools and programming languages such as Python, R, SAS Prior experience with report and dashboard design High proficiency in Excel with strong analytical and mathematical capabilities. Exposure to API integrations and customized applications. Familiarity with databases and BI tools (e.g. SQL, mongoDB, QuickSight, Tableau, Microsoft Power BI) PureSpectrum Benefits: We offer a competitive compensation and benefits package including well-covered health insurance, PF, etc. Leave policy provides for casual, sick, and vacation leaves, which adhere to statutory compliance needs. Team events and celebrations. Employees enjoy casual dress and fun within a professional team environment. PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited under the law.
Posted 1 month ago
1.0 years
3 - 4 Lacs
Calicut
On-site
We are hiring full time faculty for NEBOSH IGC , IOSH MS and other Health and Safety training. those who are Smart, energetic, passion for Teaching with hands-on can apply this profile. Descriptions Train as per proforma, Class schedule, Lesson planning , Motivation training, Induction training, Fire and rescue practical training, Project assessment, project management, Risk profiling, and auditing with record maintaining. Desired Those who have solid experience in abroad as Safety officer with NEBOSH IGC, IOSH MS ,Nebosh IDip with gradIOSH(certIOSH) membership are mandatory . The training profile for full time scoring at Ernakualam office Near CUSAT signal, south kalamassery 682033 Criteria Time schedule from morning 9:00 Am to 5:00 PM, Monday to Saturday. Public holidays are according to Al Salama calendar. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Monday to Friday Weekend availability Education: Bachelor's (Preferred) Experience: Making lesson Plans: 1 year (Preferred) Teaching: 1 year (Required) Abroad: 2 years (Required) License/Certification: IOSH membership (Preferred) GradIOSH Membership (Preferred) Nebosh IGC Certificate (Preferred) Work Location: In person
Posted 1 month ago
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