Job Title: Credit Analyst Location: Pune Employment Type: Full-Time Role Overview We are seeking a dynamic and analytical Credit Analyst to join our credit risk team. The ideal candidate will be responsible for preparing robust credit models, conducting credit scoring, and drafting detailed credit memos that support sound, rapid lending decisions. This role demands strong financial acumen, a deep understanding of SME and corporate credit risk, and the ability to operate in a fast-paced, high-impact environment. Key Responsibilities Credit Modeling: Develop and maintain quantitative credit risk models to assess borrower creditworthiness and design cash-flow projection models tailored to seasonal, sector-specific SME cycles. Credit Scoring: Apply proprietary and industry-standard credit scoring techniques to MSMEs and corporate clients. Credit Memos: Draft detailed and concise credit memos to support loan approval decisions, integrating financial analysis, industry outlook, and risk assessment. Financial Analysis: Analyze financial statements, cash flows, business plans, and operational metrics to assess credit risk. Experience evaluating thin-file borrowers using alternative/behavioral data. Due Diligence: Perform background checks and validation of submitted documents for credit assessment. Portfolio Monitoring: Continuously monitor existing clients’ financial health and flag early warning signs for deteriorating credit quality. Collaboration: Work closely with Business Development, Risk, and Legal teams to structure funding solutions aligned with risk appetite and customer needs. Automation & Tools: Contribute to the development and refinement of automated underwriting tools and credit scoring models, participate in training data pipelines and validating ML-based underwriting engines. Requirements CA/CFA level 3 cleared. Bachelor’s degree in Finance, Accounting, Economics, or a related field. 2–5 years of experience in credit analysis, preferably in NBFCs, fintechs, or banks. Strong understanding of SME and corporate credit dynamics, especially in emerging markets. Experience in cash-flow-based lending and forward-looking risk assessments is highly desirable. Proficiency in financial modeling and analysis tools (Excel, Python/R/PowerBi is a plus). Excellent written and verbal communication skills; ability to write concise, data-backed credit memos. Comfortable working in a dynamic, fast-paced lending environment with quick turnaround expectations. Strong attention to detail and risk-oriented mindset. Preferred Qualifications Experience with credit scoring frameworks. Exposure to lending to sectors like manufacturing, trading, or logistics. Familiarity with alternative data and digital underwriting methods. About us RCK Analytics Private Limited provides world-class custom equity research, investment research, PE/VE research support, Investment Banking support, analytics, and assurance services to global clients. We work with financial and investment companies, private equity, asset management and hedge funds, investment banks and broking houses, market research firms, consulting firms, and various sector corporates. The environment at RCK Analytics encourages not only best performance, hard work and commitment but also have fun and work life balance. We promote an open, transparent and performance-based culture in our organization. We provide regular training and feedback to people to ensure consistent performance, skill-set enhancement and systematic growth. Show more Show less

Company Description ONEDIGITAL is a full-service agency in India, specializing in services for architects, interior designers, and luxury brands. Our expertise includes social media marketing, digital marketing, PR, content curation, media coverage, speaker placement, award nominations, website development, branding, and packaging. We are a team of dedicated professionals including architects, designers, marketing managers, PR professionals, and graphic visualizers. Learn more at www.onedigital.co.in. Role Description We are seeking a Videographer & Editor for creating luxury cinematic reels. This is a full-time, on-site role based in DLF Towers, Moti Nagar, New Delhi. Other Locations Mumbai | Bangalore | Gurgaon The candidate will be responsible for video production, operating cameras, handling lighting, shooting video, and editing footage to produce high-quality cinematic reels. Collaboration with the creative team to develop visually stunning content for our clients will be a key part of this role. Qualifications Skills in Video Production and Shooting Video Proficiency in Camera Operation and use of Camera equipment Experience with Lighting techniques for high-quality video Strong editing skills for creating polished cinematic reels Excellent attention to detail and creative visualization Ability to work collaboratively in a team environment Relevant qualifications or experience in videography or filmmaking Familiarity with luxury brands and high-end design aesthetics is a plus Photography skills will be preferred, but not a deal breaker NOTE If you are someone who is governed by a clock, this might not the right profile for you! We are scoring for exceptionally talented videographers who understand minimalism and luxury. Show more Show less

Role Expectations: Work closely with business stakeholders to understand, document, and prioritize requirements. Conduct detailed analysis of current-state processes for client onboarding, credit scoring, lending workflows, and compliance. Define and document user stories, functional specifications, process flows, and data mappings. Support the product owner with backlog refinement, sprint planning, and prioritization. Facilitate workshops and walkthroughs with subject matter experts. Ensure alignment between business requirements and technical deliverables. Assist with UAT planning, test case development, and defect triaging. Maintain strong communication with project managers, developers, testers, and stakeholders throughout the SDLC. Must Have Skills: 5+ years of experience as a Functional Business Analyst in the banking or financial services domain. Proven domain expertise in the following: C&IB Client Onboarding Credit and Risk Scoring Lending Processes AML (Anti-Money Laundering) KYC Strong verbal and written communication skills in English. Ability to create structured and well-documented artefacts (resumes will be reviewed for documentation quality). Experience working in Agile delivery models (Scrum, SAFe). Familiarity with tools like JIRA, Confluence, and MS Office Suite. Good to Have Exposure to regulatory change or transformation programs. Knowledge of GRC platforms or tools (e.g., Archer, ServiceNow GRC). Prior experience in data analysis or data mapping activities. Familiarity with integration patterns between front-office and back-office systems. Awareness of global banking regulations and compliance frameworks. Show more Show less

Job ID R-219207 Date posted 06/05/2025 Job Title: Senior Consultant - Data Engineer Career Level: D1 Introduction to role Our R&D IT team is a driving force of technological advancement, backing a range of areas such as Drug Research, Development, and beyond. With our presence spanning across North America, the UK, Sweden, India, and Mexico, we’re a truly global powerhouse, united by our passion for innovation. Our Data & Analytics team is at the heart of this mission, specializing in cutting-edge fields like Data Engineering, Generative AI, and Data Science. Join us to not just keep up with the newest technological trends but to set them. Accountabilities At AstraZeneca, we believe in more than just making life-changing medicines; we believe in a future where discovery is defined by bold, dynamic, and visionary individuals. As a Data Engineer, you’ll be at the forefront of a revolution in drug discovery, harnessing the power of remarkable technology and advanced AI capabilities. Work collaboratively in our dynamic, globally distributed team to design and implement cutting-edge ETL/ELT solutions in the cloud, accelerating scientific breakthroughs like never before. Essential Skills/Experience A proactive mindset and enthusiasm for Agile environments. Strong hands-on experience with cloud providers and services. Experience in performance tuning SQL and ETL pipelines. Extensive experience in troubleshooting data issues, analyzing end-to-end data pipelines and in working with users in resolving issues. Masterful debugging and testing skills to ensure excellence in execution. Inspiring communication abilities that elevate team collaboration. Experience of structured, semi-structured (XML, JSON) and unstructured data handling including extraction and ingestion via web-scraping and FTP/SFTP. Production experience delivering CI/CD pipelines (Github, Jenkins, ArgoCD, TravisCI, DataOps.Live). Cloud DevOps Engineer who can develop, test and maintain CICD Pipeline using Terraform, cloud formation. Remain up to date with latest technologies, like GenAI / AI platforms and FAIR scoring to improve outcomes. Desirable Skills/Experience NA When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. AstraZeneca is a place where your work has a direct impact on patients' lives. We combine cutting-edge science with leading digital technology platforms and data to empower the business to perform at its peak. Our dynamic environment offers countless opportunities to learn and grow, whether that's exploring new technologies or transforming roles. Here you can innovate, take ownership, and make a meaningful impact every day. Ready to make a difference? Apply now and join us on this exciting journey! AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements. Senior Consultant - Data Engineer Posted date Jun. 05, 2025 Contract type Full time Job ID R-219207 APPLY NOW Why choose AstraZeneca India? Help push the boundaries of science to deliver life-changing medicines to patients. After 45 years in India, we’re continuing to secure a future where everyone can access affordable, sustainable, innovative healthcare. The part you play in our business will be challenging, yet rewarding, requiring you to use your resilient, collaborative and diplomatic skillsets to make connections. The majority of your work will be field based, and will require you to be highly-organised, planning your monthly schedule, attending meetings and calls, as well as writing up reports. Who do we look for? Calling all tech innovators, ownership takers, challenge seekers and proactive collaborators. At AstraZeneca, breakthroughs born in the lab become transformative medicine for the world's most complex diseases. We empower people like you to push the boundaries of science, challenge convention, and unleash your entrepreneurial spirit. You'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges. Here, diverse minds and bold disruptors can meaningfully impact the future of healthcare using cutting-edge technology. Whether you join us in Bengaluru or Chennai, you can make a tangible impact within a global biopharmaceutical company that invests in your future. Join a talented global team that's powering AstraZeneca to better serve patients every day. Success Profile Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for. 0% Tech innovators Make a greater impact through our digitally enabled enterprise. Use your skills in data and technology to transform and optimise our operations, helping us deliver meaningful work that changes lives. 0% Ownership takers If you're a self-aware self-starter who craves autonomy, AstraZeneca provides the perfect environment to take ownership and grow. Here, you'll feel empowered to lead and reach excellence at every level — with unrivalled support when you need it. 0% Challenge seekers Adapting and advancing our progress means constantly challenging the status quo. In this dynamic environment where everything we do has urgency and focus, you'll have the ability to show up, speak up and confidently take smart risks. 0% Proactive collaborators Your unique perspectives make our ambitions and capabilities possible. Our culture of sharing ideas, learning and improving together helps us consistently set the bar higher. As a proactive collaborator, you'll seek out ways to bring people together to achieve their best. Responsibilities Job ID R-219207 Date posted 06/05/2025 Job Title: Senior Consultant - Data Engineer Career Level: D1 Introduction to role Our R&D IT team is a driving force of technological advancement, backing a range of areas such as Drug Research, Development, and beyond. With our presence spanning across North America, the UK, Sweden, India, and Mexico, we’re a truly global powerhouse, united by our passion for innovation. Our Data & Analytics team is at the heart of this mission, specializing in cutting-edge fields like Data Engineering, Generative AI, and Data Science. Join us to not just keep up with the newest technological trends but to set them. Accountabilities At AstraZeneca, we believe in more than just making life-changing medicines; we believe in a future where discovery is defined by bold, dynamic, and visionary individuals. As a Data Engineer, you’ll be at the forefront of a revolution in drug discovery, harnessing the power of remarkable technology and advanced AI capabilities. Work collaboratively in our dynamic, globally distributed team to design and implement cutting-edge ETL/ELT solutions in the cloud, accelerating scientific breakthroughs like never before. Essential Skills/Experience A proactive mindset and enthusiasm for Agile environments. Strong hands-on experience with cloud providers and services. Experience in performance tuning SQL and ETL pipelines. Extensive experience in troubleshooting data issues, analyzing end-to-end data pipelines and in working with users in resolving issues. Masterful debugging and testing skills to ensure excellence in execution. Inspiring communication abilities that elevate team collaboration. Experience of structured, semi-structured (XML, JSON) and unstructured data handling including extraction and ingestion via web-scraping and FTP/SFTP. Production experience delivering CI/CD pipelines (Github, Jenkins, ArgoCD, TravisCI, DataOps.Live). Cloud DevOps Engineer who can develop, test and maintain CICD Pipeline using Terraform, cloud formation. Remain up to date with latest technologies, like GenAI / AI platforms and FAIR scoring to improve outcomes. Desirable Skills/Experience NA When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. AstraZeneca is a place where your work has a direct impact on patients' lives. We combine cutting-edge science with leading digital technology platforms and data to empower the business to perform at its peak. Our dynamic environment offers countless opportunities to learn and grow, whether that's exploring new technologies or transforming roles. Here you can innovate, take ownership, and make a meaningful impact every day. Ready to make a difference? Apply now and join us on this exciting journey! AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements. APPLY NOW Explore the local area Take a look at the map to see what’s nearby. Reasons to Join Thomas Mathisen Sales Representative Oslo, Norway Christine Recchio Sales Representative California, United States Stephanie Ling Sales Representative Petaling Jaya, Malaysia What we offer We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you. Lifelong learning Our development opportunities are second to none. You'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career. From leadership projects and constructive coaching to overseas talent exchanges and global collaboration programmes, you'll never stand still. Autonomy and reward Experience the power of shaping your career how you want to. We are a high-performing learning organisation with autonomy over how we learn. Make big decisions, learn from your mistakes and continue growing — with performance-based rewards as part of the package. Health and wellbeing An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. That's why we have a dedicated team to ensure your physical, financial and psychological wellbeing is a top priority. Inclusion and diversity Diversity and inclusion are embedded in everything we do. We're at our best and most creative when drawing on our different views, experiences and strengths. That's why we're committed to creating a workplace where everyone can thrive in a culture of respect, collaboration and innovation.

Position: Credit Manager - Working Capital NBFC ( Unsecured Credit ) Job Summary: The Credit Manager is responsible for assessing and managing credit risk associated with the NBFC's working capital lending activities. This includes evaluating the creditworthiness of potential borrowers, setting credit limits, monitoring existing loans, and implementing risk mitigation strategies. The Credit Manager will work closely with the sales and underwriting teams to ensure that lending decisions align with the company's risk appetite and regulatory compliance. Key Responsibilities: Credit Assessment: Evaluate the creditworthiness of potential borrowers by analyzing financial statements, credit reports, industry trends, and other relevant data. Utilize credit scoring models and risk assessment tools to make informed lending decisions. Underwriting: Determine appropriate loan structures, terms, and conditions based on the risk profile of the borrower. Collaborate with the underwriting team to ensure accurate and timely processing of loan applications. Credit Policy Development: Contribute to the development and refinement of the company's credit policies and guidelines. Ensure that lending practices adhere to regulatory requirements and industry best practices. Risk Mitigation: Implement risk mitigation strategies, including collateral requirements, guarantees, and covenants, to protect the NBFC's interests. Portfolio Management: Monitor the performance of existing loans and take necessary actions in case of any emerging risks or defaults. Conduct periodic reviews of client financials to assess ongoing creditworthiness. Relationship Management: Build and maintain strong relationships with borrowers, ensuring clear communication and understanding of lending terms. Compliance and Reporting: Ensure compliance with all relevant regulatory requirements, including reporting to regulatory bodies as necessary. Generate and analyse credit-related reports to support decision-making and risk assessment. Team Collaboration: Collaborate with the sales team to understand client needs and provide input on credit decisions. Provide guidance and mentorship to junior members of the credit team. Qualifications: 8-12 Years of Experience Bachelor's degree in Finance, Accounting, Economics, or related field. A Master's degree or relevant professional certifications may be advantageous. Proven experience in credit analysis and risk management within an NBFC or financial institution , with a focus on working capital lending(Business loan, OD, CC Limits etc) Strong understanding of financial statements, credit risk assessment techniques, and industry-specific risk factors. Knowledge of relevant regulatory frameworks and compliance requirements. Excellent communication and interpersonal skills. Analytical mindset and proficiency in using financial modelling and risk assessment tools. Location- Netaji Subhash Place, Delhi Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,300,000.00 per year Schedule: Day shift Application Question(s): What is your notice period? Have you worked with NBFC or financial organisation? Have you worked on Unsecured Credit? Work Location: In person

Marketing Operations Sr. Manager / Lead Job Summary: The Marketing Operations & Technology Manager is responsible for optimizing marketing processes, managing technology platforms, and ensuring data-driven decision-making to enhance campaign performance and marketing effectiveness. This role plays a critical part in improving efficiency, implementing automation, and ensuring seamless integration between our marketing technology and data ecosystem including HubSpot, Salesforce, BigQuery, Google Analytics, and other MarTech tools to drive marketing success. A key focus of this role is HubSpot administration and optimization, as well as leading the strategy and execution of Marketing reporting and data analysis with expertise in data visualization tools (PowerBI, Google Looker Studio, Tableau) to provide marketing insights. The ideal candidate has expertise in marketing automation, CRM systems, analytics, and project management, with a strong technical understanding of HubSpot operations and data-driven decision-making. Key Responsibilities: HubSpot Administration & Optimization Serve as the HubSpot owner and administrator, ensuring proper configuration, integration, and optimization for marketing campaigns. Manage HubSpot workflows, lead scoring models, and automation sequences to improve lead quality and campaign efficiency. Ensure seamless integration between HubSpot and CRM (Salesforce preferred), as well as other marketing technology tools. Develop and enforce best practices for lead management, segmentation, and reporting within HubSpot. Train and support marketing teams on HubSpot best practices, analytics, and automation capabilities. Data, Analytics & Reporting Utilize BigQuery to analyze large-scale marketing data sets and generate actionable insights. Build dashboards and reports in Google Looker Studio, Tableau, or Power BI to track marketing performance and ROI. Implement and refine marketing attribution models to measure the effectiveness of marketing efforts and optimize budget allocation. Track, analyze, and report on key marketing performance metrics, including lead generation, pipeline contribution, and campaign ROI. Work closely with stakeholders to identify data gaps, improve reporting accuracy, and drive data-driven marketing strategies. Marketing Technology & Process Optimization Own and optimize marketing automation processes, ensuring efficiency, scalability, and lead conversion. Maintain data hygiene, segmentation, and enrichment to improve targeting and personalization. Evaluate and implement new marketing technologies to improve campaign execution and measurement. Establish and document best practices for marketing operations, automation, and reporting. Cross-Functional Collaboration & Compliance Work closely with Sales Operations and RevOps to ensure smooth lead handoff, tracking, and closed-loop reporting. Collaborate with Demand Generation, Digital Marketing, and Content teams to align HubSpot, data, and analytics with marketing strategies. Manage relationships with vendors and external partners for marketing technology solutions and integrations. Ensure compliance with data privacy regulations (GDPR, CCPA) and industry best practices. Qualifications & Experience: 7+ years of experience in Marketing Operations, Marketing Technology, or related roles. Strong expertise in HubSpot (certifications preferred) and marketing automation best practices. Experience with BigQuery for querying and analyzing large marketing data sets. Proficiency in data visualization tools (Google Looker Studio, Tableau, Power BI) for marketing reporting and insights. Strong knowledge of CRM systems (Salesforce preferred) and marketing technology integrations. Experience with marketing performance metrics, attribution modeling, and lead lifecycle management. Strong problem-solving and project management skills to drive operational efficiency. Familiarity with data privacy laws (GDPR, CCPA) and compliance requirements in marketing operations. Preferred Skills: Experience with Customer Data Platforms (CDPs) or Data Management Platforms (DMPs). Familiarity with A/B testing, conversion rate optimization, and web analytics. SQL, Python, or other data analysis skills are a plus. HubSpot, Google BigQuery, or Salesforce certifications are a plus. Why Join Us? Opportunity to own and optimize HubSpot and drive marketing technology success. Work at the intersection of marketing, technology, and data analytics. Fast-paced, collaborative environment focused on innovation and efficiency. Hands-on access to cutting-edge MarTech tools and data analytics platforms. Career growth and leadership opportunities in Marketing Operations and Analytics. Show more Show less

Job Roles & Responsibilities : Conduct Training Sessions: Deliver comprehensive training sessions for employees involved in Revenue Cycle Management, ensuring a deep understanding of relevant processes and compliance standards. Training Material Development: Create and update training materials, manuals, and documentation specific to Revenue Cycle Management procedures and best practices. Needs Assessment: Collaborate with management to assess training needs within Revenue Cycle Management team, identifying areas for improvement and skill development. Adapt Training Methods: Tailor training methods to address different learning styles and ensure optimal comprehension and application of Revenue Cycle Management strategies. Feedback and Evaluation: Provide constructive feedback to trainees, offering guidance for improvement. Evaluate the effectiveness of training sessions and implement enhancements as needed. Call Calibration Sessions: Attend internal and external call calibration sessions to ensure consistency in evaluating and scoring calls within the RCM team. Provide insights and feedback to enhance call quality. Stay Updated: Stay abreast of all updates, changes, and advancements within the Revenue Cycle Mangement domain. Keep training materials current and incorporate the latest industry best practices into training sessions. Execution of Policies: Demonstrate the ability to execute policies, processes, and procedures of the organization effectively within the training context. Compliance Assurance: Ensure full compliance with all company, departmental, legal, and regulatory requirements in the delivery of Revenue Cycle Management training programs. Candidate Requirements : Experience: Proven experience of 2+ yrs. with a focus on Revenue Cycle Management, preferably working as a Trainer role. Familiarity with Revenue Cycle Management processes, compliance standards, and industry regulations. Preferred Qualification: Graduate from any stream Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information in a clear and understandable manner. Adaptability: Ability to adapt training approaches to accommodate various learning styles and levels of expertise within the Revenue Cycle Management team. Organizational Skills: Strong organizational skills to manage training schedules, materials, and documentation effectively. Team Collaboration: Collaborate with management to stay updated on industry changes and ensure training programs align with current best practices. Position Requirement: Working Days: Mon to Fri (Fixed Off on Sat and Sun) Working hours: 9 (1hr break included) Shift Timing: Day to US Shifts (Flexible with Shift) Trainer Certification: Required to go through certification process that includes calling Future Prospects. Opportunity to transition into Senior Executive role within Training Department. Show more Show less

Job Description: Machine Learning / Data Science Engineer/Data Scientists Location: Pune Experience Required: 3–6 years Type: Full-Time Education: BTech / MTech / MSc / PhD in Computer Science, Data Science, Applied Mathematics, Statistics, or a related field. About Anervea.ai Anervea.ai is building a next-generation intelligence stack for the pharmaceutical industry. Our products help commercial, clinical, and medical affairs teams make smarter decisions—faster. From predicting the success of clinical trials and decoding competitor movement, to surfacing real-time KOL signals and automating HCP engagement, our platform powers strategic decision-making at scale. We’re not a services firm—we’re a product-first, AI-native company solving real problems using applied machine learning, generative AI, and life sciences data. Our clients include major US and EU pharma companies, and our team is a mix of engineers, researchers, and life science domain experts. We’re looking for ML engineers and data scientists who are passionate about learning, driven to build usable solutions , and ready to push boundaries. Role Overview As an ML / Data Science Engineer at Anervea, you’ll work on designing, training, deploying, and maintaining machine learning models across multiple products. You’ll build models that predict clinical trial outcomes, extract insights from structured and unstructured healthcare data, and support real-time scoring for sales or market access use cases. You’ll collaborate closely with AI engineers, backend developers, and product owners to translate data into product features that are explainable, reliable, and impactful. Key Responsibilities Develop and optimize predictive models using algorithms such as XGBoost, Random Forest, Logistic Regression, and ensemble methods Engineer features from real-world healthcare data (clinical trials, treatment adoption, medical events, digital behavior) Analyze datasets from sources like ClinicalTrials.gov, PubMed, Komodo, Apollo.io, and internal survey pipelines Build end-to-end ML pipelines for inference and batch scoring Collaborate with AI engineers to integrate LLM-generated features with traditional models Ensure explainability and robustness of models using SHAP, LIME, or custom logic Validate models against real-world outcomes and client feedback Prepare clean, structured datasets using SQL and Pandas Communicate insights clearly to product, business, and domain teams Document all processes, assumptions, and model outputs thoroughly Technical Skills Required Strong programming skills in Python (NumPy, Pandas, scikit-learn, XGBoost, LightGBM) Experience with statistical modeling and classification algorithms Solid understanding of feature engineering , model evaluation, and validation techniques Exposure to real-world healthcare, trial, or patient data (strong bonus) Comfortable working with unstructured data and data cleaning techniques Knowledge of SQL and NoSQL databases Familiarity with ML lifecycle tools (MLflow, Airflow, or similar) Bonus: experience working alongside LLMs or incorporating generative features into ML Bonus: knowledge of NLP preprocessing, embeddings, or vector similarity methods Personal Attributes Strong analytical and problem-solving mindset Ability to convert abstract questions into measurable models Attention to detail and high standards for model quality Willingness to learn life sciences concepts relevant to each use case Clear communicator who can simplify complexity for product and business teams Independent learner who actively follows new trends in ML and data science Reliable, accountable, and driven by outcomes—not just code Bonus Qualities Experience building models for healthcare, pharma, or biotech Published work or open-source contributions in data science Strong business intuition on how to turn models into product decisions Show more Show less

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Manager, Marketing Automation Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview We are looking for a highly skilled Marketing Automation Expert to join our Global B2B Marketing Operations team. In this role, you will be responsible for strategizing, implementing, and optimizing our marketing automation platform and processes to drive lead generation, enhance customer engagement, and support overall marketing effectiveness. The ideal candidate will have a strong understanding of marketing automation tools (particularly Salesforce Marketing Cloud) and CRM integrations. Additionally, they should possess excellent data analytics skills and the ability to think strategically and work cross-functionally to achieve B2B marketing objectives. The Global B2B Marketing Operations team is responsible for defining a best-in-class Lead Generation discipline and scaling it across business units and regions, including to the people, processes, content, technologies, and data. Role In This Technical Marketing Role, You Will: Develop and execute a comprehensive marketing automation strategy aligned with overall business and marketing objectives. Lead and mentor a team of marketing automation specialists to drive innovation and excellence in marketing automation while fostering a results-driven culture. Develop, implement, and optimize marketing automation workflows, nurture journeys, and lead scoring models using Salesforce Marketing Cloud (SFMC) and Salesforce Sales Cloud. Improve lead qualification and optimize lead management to improve lead conversion, sales alignment, and marketing ROI. Oversee the management and maintenance of SFMC, ensuring optimal performance and integration with other systems. Collaborate with cross-functional teams, including marketing, sales, legal, and IT to integrate marketing automation tools with other systems, streamline workflows, ensure privacy compliance, and align strategies with overall business goals. Research and evaluate new marketing automation technologies and trends, making recommendations for platform enhancements and process improvements. Establish and maintain best practices for marketing automation processes, workflows, and data management. Develop and maintain documentation for marketing automation processes, workflows, and training materials. All About You The ideal candidate for this position should have: A master's degree in appropriate field (preferably) MBA in marketing, business, communication or a related field. 10+ years of experience in marketing technology and automation. Hands-on experience with Salesforce Marketing Cloud (SFMC), with a focus on Email Studio, Journey Builder, Automation Studio, Content Builder and Audience Builder and experience in Salesforce Sales Cloud. Certification in Marketing Cloud is preferred. Knowledge of SQL queries and AMPscript is preferred. Strong analytical and problem-solving abilities to interpret data and drive actionable insights. Excellent project management skills, with ability to manage multiple initiatives, prioritize tasks, and meet deadlines in a fast-paced environment. Excellent verbal and written communication skills, with ability to collaborate effectively across teams. Proven ability to lead, inspire, and mentor a team, driving high performance and continuous improvement. Willingness to work in the EMEA time shift (12:00pm to 9:00pm IST). Corporate Security Responsibility Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security. All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And Therefore, It Is Expected That The Successful Candidate For This Position Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-239601 Show more Show less

Job Description Wealth Management Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency, and simplicity. Responsibilities Be an expert on policies and procedures for all lines of business you support. Conduct internal quality and compliance audits on phone calls and case work completed by operations teams. Provide coaching and feedback in a professional and helpful manner to help improve performance of those you evaluate. Collect and analyze data from each audit/monitor activity and assist operations teams with development and implementation of appropriate corrective action plans, training tips, and team communication to improve overall quality results. Conduct/participate in calibration sessions to ensure consistent scoring across team members. Lead meetings with management and other stakeholders. Evaluate findings and make appropriate recommendations to the operations and training departments for training improvements. Basic Qualifications Internal Candidates: Tenure of at least 12 months in role Demonstrated history of consistently above average call metrics including ACW, AHT, adherence, calls per day and quality & compliance scores Ability to self-manage and motivate. Resiliency and adaptability to lead through various business changes. Ability to quickly build knowledge of policies and procedures. Ability to positively impact team culture and effectiveness. Ability to provide coaching and feedback in a clear and constructive manner. Ability to manage multiple projects at one time and meet stringent deadlines. Basic Microsoft Office skills External Candidates At least 3.5 years of experience in call and case monitoring Ability to manage multiple projects at one time and meet stringent deadlines. Knowledge in current banking regulations, policies and procedures Ability to self-manage and motivate. Resiliency and adaptability to lead through various business changes. Ability to quickly build knowledge of policies and procedures. Ability to positively impact team culture and effectiveness. Experience in providing coaching and feedback in a clear and constructive manner within a 1:1 setting Intermediate excel knowledge About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html © The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity Show more Show less

The Credit Portfolio Intermediate Analyst is an intermediate-level position responsible for conducting credit reviews, credit approval and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. The overall objective of this role is to manage Citi's portfolio exposure to clients and counterparties globally. Responsibilities: Resolve issues and recommend solutions to moderate problems Integrate specialty area knowledge with an understanding of industry standards and practices and how teams collaborate to accomplish goals of the sub-function/ job family Serve as an industry expert and advisor Analyze and approve counter-party credit limits for trading, transactional and financing businesses with funds Develop risk management framework and processes for funds Advise businesses and clients on transaction structures and negotiate credit terms Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 4+ years of relevant experience Experience in financial analysis, accounting and valuation Consistently demonstrate clear and concise written and verbal communication Education: Bachelor's degree/University degree or equivalent experience Role Summary: Enhance and improve the Risk policies using statistical techniques to optimize business growth and profits by minimizing the losses Support tactical and strategic Risk Analytics projects for Citi’s Retail Services Group in the US. Independently manage development and implementation of effective risk management strategies that balances the risk and reward of the portfolio Apply innovative analytical techniques to customer and transaction data to build risk mitigation strategies and processes Apply subject matter expertise to the prioritization and planning of projects in conjunction with risk management policies and strategies. Must be able to effectively provide updates and communicate key initiatives to senior risk management. Analyze tests and performance using SAS and decision tree (CHAID/ CART) Evaluate effectiveness of current policies and strategies Responsibilities: Must have capability to clearly develop and communicate analysis A good understanding of credit life cycle Must have hands on expertise in developing and managing segmentations Presentations to both technical and non-technical personnel are required to be made frequently as part of the job Ability to work efficiently in a matrix environment balancing between both business and functional interactions and priorities. Skills: Experienced in developing, implementing, and monitoring credit strategies or scoring models across authorizations, underwriting, existing customer management and collections Programming skills in advanced SAS, SQL, Knowledge Studio, SAS E-miner in mainframe, UNIX and PC environments. Highly proficient in Excel/pivot tables and PowerPoint. Exposure to project/process management Strong communication and presentation skills targeting a variety of audiences Flexibility in approach and thought process Strong influencing and facilitation skills. Qualifications: 4+ years of relevant experience Experience in financial analysis, accounting, and valuation Consistently demonstrate clear and concise written and verbal communication Education: Master’s degree/University preferred ------------------------------------------------------ Job Family Group: Risk Management ------------------------------------------------------ Job Family: Portfolio Credit Risk Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Reference 250009T1 Responsibilities Identify AML Category accurately basis documents/ information available Must have knowledge regarding documentation requirements based on the AML category and other specific local and global requirements Perform checks on the profile (like legal entity name, geographic location, nature of business/industry, etc..) Review existing documentation available in client files and evaluate it's applicability Perform public domain search for capturing client information from AML Compliance approved websites and others (i.e.. Lexis/Nexis, Bankers Almanac, company websites, government websites, etc..) Should upload relevant documents and information in Documentum as applicable Perform screening, which includes sanctions, Politically Exposed Person (PEP) and negative news screening using relevant tools to make sure the client has no potential restrictions or negative news activities Possess strong verbal and report writing skills as they are expected to communicate with the sanctions and compliance team in case they are not able to mitigate negative news/hits found They must know what is considered strong and weak criteria while mitigating hits Calculate the risk rating using internal tools available [Financial Crime Risk Calculating Model (FCCR) or KRSM (KYC Risk Scoring Model)] accurately Write memos representing accurate information and relevant documentation for all high risk cases Obtain necessary approvals from the Compliance Audit Committee (CAC) or Senior Management, as applicable Liaise with Business Lines (BL) and Relationship Managers (RM) for missing KYC requirements and collect other mandatory information as prescribed by AML/ OFAC/ Local regulations (eg., US CIP) and guidelines Review and ensure information collated from BLs and RMs is correct and updated Perform background verification on individuals and entities using appropriate tools (i.e., LexisNexis, World Check, Internet tools, etc.) Conduct client due diligence/ enhanced due diligence and enrich review requests for submission to the Quality Check team Maintain a working knowledge of AML/ OFAC/ Local regulations (eg., US CIP) and be able to relate them to SG policies and procedures Update Daily MIS Report and forwarding the same for Management Review Maintain sound working relationships with the BLs, RMs and other stakeholders Should be up to date with the latest policies, procedures and regulations, including global minimum standards and local requirements based on the location of the client Ability to compile email to compliance or sanctions team (if required) reflecting the potential hits found during screening Ability to prioritize work and individual target and route all additional ad-hoc requests from the onshore team to the Cell Manager before taking any action Meet Internal KPIs - NBO NBO US: Maintain a minimum of 95.5% of quality for all profiles as per global quality standard requirements (applicable to all functions). Complete review for an average of 2 profiles per day Required Profile required Should have completed graduation/post-graduation in Commerce/Science. Should have 3-7 years of relevant KYC experience In-depth knowledge in Know Your Customer (KYC) process Familiarity with the principles of risk based KYC, client risk assessment and the products used in a wholesale banking and institutional broker dealer business from all our business groups. (GLFI, CORI, MARK) Should have worked on tools like World check, Lexis Nexis, Microsoft Office, Word, Excel, PowerPoint Ability to work in a cross cultural team across geographical locations and time zones Strong communication skills (oral and written) Ability to demonstrate team spirit, client focus and ownership Investigative abilities and eye for detail Good analytical and problem solving skills Why join us “We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”. Business insight At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us! Still hesitating? You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved. We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection. Diversity and Inclusion We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents , regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination. Show more Show less

Title: Product Ops – LMS, Assistant Manager (AM) About Paytm Group: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma and is headquartered in Noida, Uttar Pradesh. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital. About the team: We are an end-to-end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real time offers and digital customer servicing. We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants. Personal loans : We offer 24x7x365 small ticket cash out loans, especially targeted towards ‘new to credit’ borrower, fulfilling their instant fund requirements and discretionary spends Merchant Loans: We offer ‘Merchant loans’ which are unsecured business loans that leverage the transaction history of the merchant and our unique credit scoring system. We distribute such loans through our ‘Paytm for Business’ app Paytm Postpaid is a unique ‘buy now pay later’ product that provides checkout financing to consumers. Our users can avail a transaction credit facility for a wide range of products and services at more than 1 cr shops and websites About the role :Are you someone who loves to scale products and also gets curious about the technology stack being used? We are looking for self-motivated individuals to be part of our Lending Product Operations team to enable the maintenance of high-quality financial/lending products in a fast-paced, challenging, and creative environment. Expectation: Working closely with Product managers/ Business stakeholders to analyze product flows, keep track and monitor disbursement funnels in customer journeys and build improvements in metrics. Monitoring all LMS servicing flows across various lenders through control and exception reports for possible failures and rectifying the same quickly. Develop and streamline business processes to effectively reduce failures due to process gaps. Cross-departmental collaboration: Foster collaboration between Business, Lender, Product and Technology teams to troubleshoot for issues in API integrations. Customer experience: Work with CST and MHD support teams to improve the customer experience to quickly resolve any issuesCollect, organize, and analyze data to help Business and product management make decisions Best practices: Establish internal best practices and promote them throughout the organization Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them Superpowers that will help you succeed in this role: Professional experience in a product Ops or analytical role with hands on experience in banking and financial processesHaving deep understanding of working on LMS (Loan Management System) Platform(s)Knowledge of Fintech/ BFSI/ Lending domainMinimum 4-5 years in product ops / Lending OpsSolutions orientated within a high-energy and fast-paced work environmentPossess excellent oral, written, verbal and interpersonal communication skills Why join us? · A collaborative output driven program that brings cohesiveness across businesses through technology· Improve the average revenue per use by increasing the cross-sell opportunities· A solid 360 feedback from your peer teams on your support of their goals· Respect, that is earned, not demanded from your peers and manager Compensation : If you are the right fit, we believe in creating wealth for youWith enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Show more Show less

Overview Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship --a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to act, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don’t have the luxury to wait for perfection. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds shared connections. About The Role As a key member of our Marketing Technology and Automation team, you will play a crucial role in leveraging technology to automate and elevate our global marketing programs. This position requires you to have experience with marketing technology as you will be an administrator of our marketing automation platform, Marketo. You will work closely with various teams to implement initiatives, support marketing system administration, ensure governance, and analyze performance. Your responsibilities will include developing and executing programs in Marketo to drive demand generation and enhance prospect and customer engagement. You will also support lead nurturing, scoring, dynamic segmentation, and database optimization efforts. Additionally, you will manage integrations with Marketo, Salesforce, and other marketing technologies, while proactively researching and implementing the latest best practices and strategies. Join us in this exciting opportunity to make a significant impact on our marketing automation efforts, drive demand generation, and contribute to the growth and success of Cvent. In This Role, You Will Develop and execute programs in Marketo to drive demand generation and increase prospect and customer engagement. Support essential initiatives like lead nurturing, scoring, dynamic segmentation, and database optimization. Maintain and support integrations to Marketo, Salesforce, and other marketing technologies. Manage marketing automation efforts and processes, proactively researching and implementing the latest best practices, strategies, and industry standards. Design and execute data management programs to bring better alignment between systems. Build and analyze reporting to show technical and automation effectiveness and trends. Here's What You Need 1-4 years of experience using a marketing automation tool (Marketo preferred; Hubspot, Salesforce Marketing Cloud, or Eloqua also welcomed). Understanding of Marketing Automation and demand generation concepts and ability to implement the same using a Marketing Automation platform. Attention to detail, deadlines, and the ability to prioritize and execute multiple tasks. Excellent communication, problem-solving, teamwork, and future-thinking skills. Ability to dig in to understand user requirements and expectations and deliver on them. Fair understanding of CRM (preferably Salesforce) system and setup. Experience with integrated marketing tools like Marketo, Salesforce, Cvent, 6sense, Reachdesk, Drift, Bizible, Vidyard, and more. Experience working in a fast-paced, collaborative environment. Demonstrated ability working with a globally dispersed team. Basic knowledge of HTML. Show more Show less

Location: Gurugram (On-site) Work Schedule: Monday to Friday, 10:30 AM – 8:00 PM (1st and 3rd Saturdays off) About Darwix AI Darwix AI is a GenAI-powered platform built for enterprise revenue teams across sales, support, credit, and retail. Our proprietary AI stack processes multimodal data—voice calls, chat logs, emails, and CCTV streams—and delivers real-time contextual nudges, conversation scoring, and performance analytics. Our suite of products includes: Transform+: Real-time conversational intelligence for contact centers and field sales Sherpa.ai: Multilingual GenAI assistant providing live coaching, summaries, and objection handling Store Intel: A computer vision solution converting CCTV streams into actionable retail insights We are trusted by leading organizations like IndiaMart, Wakefit, Emaar, GIVA, Bank Dofar, and Sobha Realty, and are backed by premier institutional investors. Key Responsibilities Assist in the development, documentation, and execution of test plans and test cases for web and mobile applications. Conduct manual testing to identify bugs, usability issues, and potential improvements in functionality. Collaborate with developers and product managers to understand features and resolve issues. Record and track software defects and inconsistencies using bug tracking tools such as JIRA, Bugzilla, etc. Participate in daily stand-ups, sprint planning, and retrospective meetings (if Agile methodology is followed). Prepare test data and environments as per testing requirements. Provide support in regression, smoke, and integration testing. Contribute to the maintenance of QA documentation, including test reports, user manuals, and guides. Required Qualification Currently pursuing a Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline. Basic understanding of QA methodologies, tools, and processes. Familiarity with programming/scripting languages (such as Python, Java, or SQL) is a plus. Strong analytical and problem-solving abilities. Excellent verbal and written communication skills. Ability to work independently and in a team environment. Eagerness to learn and adapt to a fast-paced development cycle. Show more Show less

XPO India Shared Services JOB DESCRIPTION - Senior Analyst, Sales Operations Key Responsibilities: Pardot Campaign Management: Build, test, and optimize automated marketing workflows and engagement programs. Manage and maintain segmented prospect lists and dynamic lists for targeted campaigns. Email Marketing: Design and develop responsive email templates using Pardot. Execute and analyze email campaigns to drive engagement and lead generation. Landing Pages & Forms: Create, test, and manage Pardot landing pages and forms with clear calls to action. Apply lead scoring and grading models to improve lead qualification. Analytics & Optimization: Use Google Analytics and Pardot reporting to track campaign performance and user behavior. Implement UTM tagging strategies to monitor campaign sources and optimize ROI. Make data-driven recommendations to improve engagement and conversions. CRM & Integration: Ensure accurate syncing between Pardot and Salesforce CRM. Maintain clean data and campaign tracking alignment across platforms. Digital Marketing & SEO: Collaborate on broader digital marketing initiatives including SEO strategies. Support content teams with insights into landing page and campaign performance. Ensure marketing efforts align with SEO best practices. Qualifications: 4+ years of hands-on experience with Salesforce Pardot (Marketing Cloud Account Engagement). Proficient in designing and building email templates , landing pages , and forms in Pardot. Strong knowledge of Google Analytics , UTM tagging , and marketing campaign tracking. Basic understanding of Salesforce CRM or similar systems. Familiarity with marketing automation concepts , segmentation, and lead nurturing workflows. Understanding of SEO fundamentals and how they relate to content and campaign strategy. Experience in digital marketing , including performance analysis and campaign planning. Working knowledge of HTML/CSS is a plus. Excellent attention to detail, project management, and communication skills. Preferred Qualifications: Pardot Specialist or Pardot Consultant Certification. Experience in B2B marketing environments. Familiarity with A/B testing and conversion optimization strategies. Be part of something big

India - Hyderabad JOB ID: R-217073 ADDITIONAL LOCATIONS: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Jun. 03, 2025 CATEGORY: Information Systems Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Junior Vulnerability Management Analyst What you will do Let’s do this. Let’s change the world. In this vital role supports the identification, assessment, and tracking of vulnerabilities across the organization’s IT landscape. The Junior Vulnerability Management Analyst assists senior team members in analyzing vulnerability data, correlating risk indicators (e.g., KEV, EPSS), and supporting remediation efforts. This position offers an opportunity to grow technical expertise while contributing to the organization’s security posture through structured vulnerability management processes. Roles & Responsibilities: Assist with analyzing vulnerability scan results from tools such as Tenable, Qualys, or Rapid7. Support prioritization efforts using CVSS scores, KEV (Known Exploited Vulnerabilities), EPSS (Exploit Prediction Scoring System), and asset criticality. Collaborate with IT and security teams to track remediation status and escalate high-risk findings. Monitor public threat intelligence sources to understand the context of vulnerabilities. Contribute to the development of dashboards and reports for tracking vulnerabilities and trends. Assist in documenting vulnerability management processes and remediation workflows. Support compliance and audit requests by providing vulnerability data as needed. Learn and follow policies related to patch management and secure configurations. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Bachelor’s degree and 0 to 3 years of experience in cybersecurity or IT operations with exposure to vulnerability or security tools OR Diploma and 4 to 7 years of experience in cybersecurity or IT operations with exposure to vulnerability or security tools Must-Have Skills: Basic familiarity with vulnerability management platforms (e.g., Tenable, Qualys, or Rapid7) Understanding of basic CVSS scoring and vulnerability classification Awareness of cybersecurity concepts such as threat intelligence, patching, and risk assessment Foundational knowledge of networking and common IT systems Willingness to learn and grow in the field of vulnerability management Preferred Qualifications: Good-to-Have Skills: Exposure to KEV, EPSS, or similar threat-based scoring frameworks Basic experience with scripting languages (e.g., Python, PowerShell) Awareness of cloud security tools (e.g., AWS Inspector, Azure Defender) Familiarity with compliance standards such as NIST, ISO, or PCI-DSS CompTIA Security+ (preferred) Tenable Certified Nessus Auditor (Preferred) Qualys Vulnerability Management Specialist (Preferred) Soft Skills: Analytical Thinking – Comfortable working with data and identifying patterns Attention to Detail – Careful review and tracking of vulnerabilities Communication Skills – Able to clearly document and explain findings Collaboration & Teamwork – Works well with cross-functional teams Curiosity & Continuous Learning – Strong interest in cybersecurity and professional growth Problem-Solving Mindset – Seeks practical solutions to real-world security issues What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Title :Jr. QA Engineer Location: Gurugram (On-site) Work Schedule: Monday to Friday, 10:30 AM – 8:00 PM (1st and 3rd Saturdays off) About Darwix AI Darwix AI is a GenAI-powered platform built for enterprise revenue teams across sales, support, credit, and retail. Our proprietary AI stack processes multimodal data—voice calls, chat logs, emails, and CCTV streams—and delivers real-time contextual nudges, conversation scoring, and performance analytics. Our suite of products includes: Transform+: Real-time conversational intelligence for contact centers and field sales Sherpa.ai: Multilingual GenAI assistant providing live coaching, summaries, and objection handling Store Intel: A computer vision solution converting CCTV streams into actionable retail insights We are trusted by leading organizations like IndiaMart, Wakefit, Emaar, GIVA, Bank Dofar, and Sobha Realty, and are backed by premier institutional investors. Key Responsibilities Assist in the development, documentation, and execution of test plans and test cases for web and mobile applications. Conduct manual testing to identify bugs, usability issues, and potential improvements in functionality. Collaborate with developers and product managers to understand features and resolve issues. Record and track software defects and inconsistencies using bug tracking tools such as JIRA, Bugzilla, etc. Participate in daily stand-ups, sprint planning, and retrospective meetings (if Agile methodology is followed). Prepare test data and environments as per testing requirements. Provide support in regression, smoke, and integration testing. Contribute to the maintenance of QA documentation, including test reports, user manuals, and guides. Required Qualification Currently pursuing a Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline. Basic understanding of QA methodologies, tools, and processes. Familiarity with programming/scripting languages (such as Python, Java, or SQL) is a plus. Strong analytical and problem-solving abilities. Excellent verbal and written communication skills. Ability to work independently and in a team environment. Eagerness to learn and adapt to a fast-paced development cycle. Show more Show less

Job Title: Sr Quality Evaluator Job Description The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements. Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Conduct compliance and Quality checks and ensure timely closure as per defined targets Drive continuous improvement - make recommendations and drive improvement Participate/ Conduct internal & external calibrations to ensure consistent scoring & feedback delivery approach Coach the gamechangers as per coaching models Analyze and report on any fluctuations / changes in how processes are followed or in Key or Critical Service Levels attainment Data analysis and creation of designated reports/presentations Provide key insights to stakeholders based on quality evaluations Skilled to create TNI and Share quality audit report with training department Take on additional responsibilities and projects for process improvement Perform Root Cause Analysis on identified defects Provide key insights from case scrubs/RCAs and Analysis Client Escalation Management Strengthen Quality management processes / framework to improve quality delivery Ensure data management for all deliverables and be accessible without any delay Key skills & knowledge: Good communication (verbal and written) and Analytical skills Good interpersonal skills Good Knowledge of computer basics/ troubleshooting Ability to demonstrate and improve customer service skills Knowledge about the 7 tools of quality will be an added advantage Strong documentation and email etiquette Working knowledge of MS office applications like Excel and Power point Understanding of the Audit/mining & skills of effective Feedback/ Coaching process Flexible to work in Shifts Ability to work under pressure and in strict timelines Educational Qualification: Graduation Disclaimer:- 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.' Location: IND Hyderabad - Unit No. 601, 6th Flr, Maximus Building 2A Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

We are seeking a CRM Executive – Sales to manage and optimize customer relationship management (CRM) strategies to enhance sales performance, customer engagement, and retention. The ideal candidate will be responsible for handling lead management, improving the sales pipeline, and leveraging CRM tools to drive revenue growth. This role requires strong analytical skills, expertise in CRM systems, and a sales-driven mind set. Key Responsibilities: CRM System Management & Optimization: Maintain and manage the CRM system, ensuring accurate data entry and customer segmentation. Optimize CRM workflows to streamline sales processes and improve team efficiency. Make outbound calls to potential customers to promote products/services. Sales & Lead Management: Track and manage sales leads, ensuring timely follow-ups and conversions. Develop and execute lead nurturing strategies to improve customer acquisition and retention. Work closely with the sales team to enhance the sales pipeline and improve customer interactions. Maintain a database of customer information and update records as needed. Customer Engagement & Retention: Implement personalized customer communication strategies to drive engagement and loyalty. Use data insights to tailor offers, promotions, and follow-up activities. Monitor customer feedback and take proactive steps to enhance satisfaction and retention. Data Analysis & Reporting: Analyse sales performance and CRM data to identify trends and opportunities. Generate reports on customer interactions, lead conversion rates, and overall CRM effectiveness. Provide data-driven recommendations to improve sales and customer relationship strategies. Collaboration & Cross-functional Coordination: Work with marketing teams to develop targeted sales campaigns and promotions. Coordinate with customer support teams to ensure seamless communication and issue resolution. Train sales teams on CRM best practices and effective customer engagement strategies. Qualifications & Skills: Bachelor’s degree 2+ years of experience in CRM management, sales, or business development. Proficiency in CRM platforms such as Salesforce, Hub Spot, Zoho, or Microsoft Dynamics. Strong analytical skills with experience in data-driven sales strategies. Excellent communication, negotiation, and problem-solving abilities. Ability to work in a fast-paced sales environment and meet targets. Preferred Skills: Experience in B2B or B2C sales, depending on the industry focus. Knowledge of sales automation tools and lead scoring techniques. Familiarity with email marketing, customer segmentation, and A/B testing. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person

JD - Revenue Ops Lead POSITION: Revenue Ops Lead Responsibilities We seek a talented Revenue Ops Lead with expertise in Salesforce & Hubspot to join our team and help optimize our marketing operations. You will play a crucial role in managing and enhancing our HubSpot platform, ensuring seamless integration with Salesforce, and optimizing marketing automation processes. Your expertise will help us improve lead management, data accuracy, and overall campaign effectiveness. Key Responsibilities: HubSpot Management: Administer and optimize HubSpot marketing automation processes. Create and manage workows, email campaigns, and lead nurturing programs. Develop and maintain dashboards and reports to track key metrics and performance. Salesforce Integration: Implement and manage API integrations between HubSpot and Salesforce to ensure smooth data ow. Troubleshoot and resolve integration issues, ensuring data consistency across platforms. Collaborate with development teams to customize and enhance integration functionalities. Marketing Automation and Campaign Management: Design and execute marketing automation strategies to improve lead generation and conversion. Analyze campaign performance and adjust strategies based on data insights. Implement and manage Pardot integration, if applicable, to enhance marketing efforts. Collaboration and Support: Work closely with sales, marketing, and IT teams to align strategies and achieve business goals. Provide training and support to team members on HubSpot and Salesforce best practices. Stay updated on industry trends and emerging technologies to recommend improvements. Other Related Duties As Needed. WHAT YOU WILL DO Develop, customize, and optimize workows, automation, and integrations in HubSpot and Salesforce. Manage integrations between HubSpot, Salesforce, and other marketing/sales tools. Ensure seamless data synchronization, integrity, and reporting across platforms. Collaborate with marketing and sales teams to implement automation strategies, lead scoring models, and campaign tracking. Create and maintain documentation for HubSpot and Salesforce congurations, workows, and best practices. Troubleshoot and resolve technical issues within the marketing automation ecosystem. Train internal teams on best practices and system functionalities. Assist in data migration, cleanup, and enrichment activities to maintain database health. Stay updated on industry trends, platform updates, and emerging technologies. Required Skills & Qualifications Bachelor’s degree in marketing, Business, Information Technology, or a related eld; or equivalent certications. 4+ years recent experience in managing HubSpot CRM and marketing automation platforms. Minimum 5 to 6 years experience in SalesForce Strong experience with Salesforce API integrations and data management. Excellent analytical skills with the ability to interpret data and provide actionable insights. Strong problem-solving skills and attention to detail. Preferred Skills: HubSpot certication(s), Salesforce certication(s), or experience with Salesforce development. Experience with additional marketing automation tools or platforms. 6+ years of experience with Salesforce.com APIs (REST and Bulk), Salesforce.com conguration including but not limited to workows, data validations, import tools, security & sharing, Visualforce pages, and Apex, salesforce.com, SOQL, and SOSL query language Excellent communication and collaboration skills. REPORTING: This position will report to VP of RevOps EMPLOYMENT TYPE: Full-Time LOCATION: Remote PAN India SHIFT TIMINGS: 05:00 pm to 02:00 am IST WHO WE ARE: SalesIntel is the top revenue intelligence platform on the market. Our combination of automation and researchers allows us to reach 95% data accuracy for all our published contact data, while continuing to scale up our number of contacts. We currently have more than 5 million human-veried contacts, another 70 million plus machine processed contacts, and the highest number of direct dial contacts in the industry. We guarantee our accuracy with our well-trained research team that re-veries every direct dial number, email, and contact every 90 days. With the most comprehensive contact and company data and our excellent customer service, SalesIntel has the best B2B data available. For more information, please visit - www.salesintel.io WHAT WE OFFER: SalesIntel’s workplace is all about diversity. Different countries and cultures are represented in our workforce. We are growing at a fast pace and our work environment is constantly evolving with changing times. We motivate our team to better themselves by offering all the good stuff you’d expect like Holidays, Paid Leaves, Bonuses, Incentives, Medical Policy and company paid Training Programs. SalesIntel is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Show more Show less

Business Analyst Description: This role is intended to be a bridge between the product and the engineering team and facilitate the successful build out of the product roadmap. Deliverables: The role will: 1. Work closely with the product team in the design and conceptualisation of new features, suggesting ideas based on their experience with the finance/financial services industry 2. Support the product team to steer the product strategy in a direction feasible for the engineering teams to deliver 3. Help the product teams to take an incremental and iterative approach to feature development having a roadmap to build a feature while getting feedback/inputs on the way 4. Assess new features, analyse the requirements and document them as part of the blueprint phase to facilitate the development tasks 5. Identify critical flows, edge cases, critical considerations and help the developers navigate through it 6. Ensure all key decision points and above scenarios are captured as documents and fed to the product team for consideration in future feature development 7. Provide analytical skills in proposing/assessing/evaluating financial models applicable to the product, including ledger, credit/badge scoring, balance forecast etc related logic and algorithms

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. At Skillsoft, we are all about making work matter. We believe every team member has the potential to be AMAZING. We are curious, agile and most of all, true. Join us in our quest to democratize learning and help individuals unleash their edge. Overview: Skillsoft is currently seeking a highly qualified Principal Product Manager (PM) to join the Platform and Content Organization. This role is responsible for evaluating and enhancing the effectiveness of our organization’s learning offerings, as well as developing and validating assessment tools. The ideal candidate will have a robust understanding of psychometrics, learning science, educational measurement and statistics. In this role, the PM is responsible for applying appropriate psychometric theories and models to support the valid interpretation of assessment and skill proficiency and skill gain measures. The role will create new product offerings based on the needs of customers and the business including but not limited to assessments, evaluations, and dashboards. The Product Manager is responsible for defining the scope of present and future products to ensure maximum validity and learning effectiveness and will work closely with Content Strategists, Engineering, Quality Assurance, User Experience Design, and Marketing Communications departments. Opportunity Highlights: Develop and validate assessment tools using psychometric methods to measure learning outcomes and learner skills and competencies Conduct quantitative and qualitative analysis of learning data and assessment results to generate insights and recommendations Design and implement new measures for learning as needed to capture the full impact of L&D programs Develop and track learning metrics and KPIs to measure the impact of learning initiatives on individual and organizational performance Collaborate with management and other product owners to build a comprehensive product strategy Contribute to the development of learning policies and practices within the organization. Research, document and drive changes to products including new features, minor enhancements, and defects Participate in an Agile process with Engineering and QA to manage and groom the backlog of work, refine requirements, estimate work effort and plan day-to-day product development activities and participate in acceptance testing Collaborate with User Experience Designers to help build a UX strategy, develop feature-level designs, and usability testing Assist in conducting market research and analysis of competitive landscape Work with cross-functional teams to help develop and implement a go-to-market plan Support product release activities including release planning, product training, demonstrations, and customer presentations Skills & Qualifications: Technical/Analytical Acumen: A strong grasp of psychometric structures for various exams; data collection design, item analysis, IRT calibration, equating, linking and scaling, scoring, standard setting, technical report design and delivery, and quality control. Above average proficiency in quantitative and qualitative data analysis, including statistical analysis software. Strategic Thinking: The ability to align product strategies with overall business goals while identifying opportunities for growth. Communication Skills: Effective communication with both technical and non-technical stakeholders is essential for successful collaboration; written, verbal, and organizational skills Agile Methodologies: Familiarity with agile practices helps manage iterative development and rapid prototyping. Demonstratable Competency in: Product execution – feature specification, quality assurance and acceptance, product delivery and go-to-market commercialization. Customer insight – fluency with data, UX design principles and best practices, voice of customer Product strategy – product vision and road mapping, strategic impact Influencing people – stakeholder management, team leadership, managing up A master's degree or Ph.D. in education, psychology, psychometrics, or a related field Minimum 8 years of experience as a SAAS Product Manager in a technology-driven field, preferably with direct exposure to learning measurement. Strong knowledge of learning theories and instructional design principles. Ability to work in fast-paced, entrepreneurial start-up environment Experience with JIRA, Confluence or other Agile software development tools is desired Experience working with virtual teams is desired Excellent written and verbal communication and organizational skills Success Qualities: Personally Accountable for Team Success. We unleash our edge together. Confident Achievers. We are bold. Intellectually Curious. We are sharp. Adaptable, Agile & Resilient. We are driven. Customer First. We are real. More About Skillsoft: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance. Skillsoft and SumTotal are partners to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, and the SumTotal suite for Talent Development, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com. Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft (US) Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law. More About Skillsoft: Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com. Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. Show more Show less

Description The WHS Manager will be responsible for partnering with a site operations team at AMZL Stations to execute company safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The Cluster AMZL WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The WHS Manager must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The WHS Manager will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The WHS Manager will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. The WHS Manager will be responsible to lead a WHS & Safety team members: Safety Specialist, Safety Coordinators, Onsite first aid Associates. This individual must create and execute leadership development plans for their Safety Associates on their team. They must communicate safety team expectations and give frequent and appropriate feedback to their safety teams and ensure they are executing to the core competencies of an Amazon safety professional Key job responsibilities The Site WHS Manager will be responsible for partnering with a site operations team in a Fulfillment / Return Center to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The Site WHS Manager must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The Site WHS Manger will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The Site WHS Manager will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. The Site WHS Manager will be responsible to lead a safety team members: Safety Specialist, Safety Coordinators, Onsite first aid Associates. This individual must create and execute leadership development plans for their Safety Associates on their team. They must communicate safety team expectations and give frequent and appropriate feedback to their safety teams and ensure they are executing to the core competencies of an Amazon safety professional. WHS Manager-I Responsibilities 4+ years previous experience in Environment, Health & Safety Possess a thorough understanding of local/regional regulations and company policy. Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies. Measure sites’ performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Deliver on-time and quality projects to Operations. Analyze safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest. Perform frequent site safety audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other FCs. Audit record keeping practices and Austin entries to ensure compliance to global safety standards and local regulations. Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent. Manage and mentor Safety Associates in your assigned FC/DRRC. Spend time at the sort centers and seek input from Safety teams, Associates and leaders on safety program improvement opportunities. Ensure open communication on status of progress and resolution against these suggestions. Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training. Overview Internal job description The Site WHS Manager will be responsible for partnering with a site operations team in a sort Center to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The Site WHS Manager must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The Site WHS Manger will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The Site WHS Manager will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. Basic Qualifications Science graduate / Diploma in Engineering / Engineering Degree + Safety Diploma from recognized institute / NEBOSH IGC or Diploma Preferred Qualifications 3+ years of increasing responsibilities in WHS or environmental programs in manufacturing, production, or service operations experience Knowledge of Microsoft Office products and applications and the use of pivot tables and the development of charts and graphics Experience in Distribution Center or Manufacturing EHS with mix of exempt and non-exempt employees at a site of at least 250 people Experience implementing lean principles and process improvement in an operational environment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Delhi Job ID: A2980730 Show more Show less

Job Title : Quality Team Leader – Chat/Voice Process Job Summary : We are looking for a dedicated and experienced Quality Team Leader for our Chat Process to lead and supervise a team of Quality Analysts. As a Team Leader, you will be responsible for managing the quality evaluation process, ensuring adherence to performance standards, and driving continuous improvement. Your primary focus will be to provide guidance, support, and coaching to the Quality Analysts, ensuring the delivery of high-quality chat interactions and achieving key performance indicators. Responsibilities: Lead and supervise a team of Quality Analysts, providing guidance, support, and coaching to ensure consistent and accurate evaluation of chat interactions. Establish and communicate performance expectations, quality standards, and evaluation guidelines to the team. Conduct regular team meetings to provide updates, share feedback, and address any challenges or concerns. Monitor the performance of individual Quality Analysts, ensuring adherence to quality metrics, evaluation targets, and productivity goals. Conduct regular performance evaluations and provide feedback to the Quality Analysts, highlighting areas of strength and areas needing improvement. Identify training and development needs of the team and collaborate with the training department to deliver targeted training programs. Collaborate with Operations Managers and other stakeholders to define and implement quality improvement initiatives. Ensure the team maintains accurate and up-to-date records of quality evaluations, performance metrics, and feedback provided to customer service representatives. Generate comprehensive reports on team performance, quality trends, and improvement opportunities for management review. Conduct regular calibration sessions with Quality Analysts to ensure consistent evaluation and scoring of chat interactions. Stay updated with industry best practices and trends in customer service and chat processes to enhance the quality evaluation process. Foster a positive and collaborative team environment, encouraging open communication and knowledge sharing among team members. Requirements: Bachelor's degree in any discipline or equivalent work experience in a customer service or BPO environment. Proven experience as a Quality Team Leader in a BPO setting, preferably with experience in chat process evaluation. Strong leadership and supervisory skills, with the ability to motivate and inspire a team. Excellent verbal and written communication skills with attention to detail. In-depth knowledge of quality monitoring tools, chat platforms, and quality evaluation methodologies. Strong analytical and problem-solving abilities to assess team performance and identify areas for improvement. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience generating reports. Knowledge of customer service principles and practices. Experience in conducting performance evaluations and providing constructive feedback. Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment. Flexibility to adapt to changing business needs and work in shifts, if required. As a Quality Team Leader, you will play a critical role in ensuring the delivery of high-quality chat interactions and driving continuous improvement in the chat process. If you have strong leadership skills, a passion for quality, and a desire to lead a team towards excellence, we encourage you to apply for this position. Show more Show less