Role Outline : Enhance and improve the Risk policies using statistical techniques to optimize business growth and profits by minimizing the losses Support tactical and strategic Risk Analytics projects for Citi’s Branded Cards Proprietary Cards Risk Management group in the US. Develop and manage implementation of effective risk management strategies that help mitigate credit losses, including designing, executing, interpreting credit tests on statistically sampled customer populations. Apply innovative analytical techniques to customer and transaction data to build risk mitigation strategies and processes Must be able to effectively provide updates and communicate key initiatives to senior risk management. Analyzing tests and performance using SAS and decision tree software (CHAID/ CART) Evaluating effectiveness of current policies and strategies Responsibilities: Must have capability to clearly develop and communicate analysis A good understanding of Credit life cycle, from Acquisitions through early Collections Must have hands on expertise in developing and managing segmentation strategies Presentations to both technical and non-technical personnel are required to be made frequently as part of the job. Understanding and communicating examples of credit strategy customer impact through example review of Credit Bureau data. Ability to work efficiently in a matrixed environment balancing between both business and functional interactions and priorities, maximizing efficiencies of time-zones to create a continuously operating Credit Policy team. Qualifications: Undergraduate degree with a specialization in Statistics, Mathematics, or other quantitative discipline 5+ years’ work experience required Skills: Experienced in developing, implementing and monitoring credit strategies or scoring models across underwriting, existing customer management (examples: Balance Transfer, Credit Line Increase/Decrease, Re-Issue, Transactions Authorization) Good programming skills in advanced SAS, SQL, Knowledge Studio, SAS E-miner in PC, UNIX environments. Highly proficient in Excel/pivot tables and PowerPoint. VBA a plus. Exposure to project/process management Strong communication and presentation skills targeting a variety of audiences A qualified candidate needs to be able to work with cross functional teams Flexibility in approach and thought process Ability to work effectively across portfolio risk policy teams and functional areas teams Strong influencing and facilitation skills. ------------------------------------------------------ Job Family Group: Risk Management ------------------------------------------------------ Job Family: Portfolio Credit Risk Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Overview We are seeking a skilled Maths Content Developer to create engaging and comprehensive lesson plans and content specifically tailored for Grade 9 & 10 students. The ideal candidate will have a strong understanding of the Math curriculum for this grade level and the ability to develop creative and effective teaching materials. This role requires creativity, attention to detail, and a passion for education. Responsibilities Curriculum Research and Development: Conduct thorough research on the Math curriculum standards and requirements for Grade 9 & 10. Develop a comprehensive understanding of the topics, skills, and learning objectives covered in the curriculum. Lesson Plan Creation Design detailed and well-structured lesson plans for Grade 9 & 10 Math classes, covering various aspects. Incorporate diverse teaching strategies, activities, and resources to engage students and promote active learning. Ensure alignment of lesson plans with curriculum standards and educational best practices. Content Development Create high-quality teaching materials, including worksheets, handouts, presentations, and multimedia resources, to support the lesson plans. Develop original content and adapt existing materials to suit the specific needs and interests of Grade 9 & 10 students. Integrate technology tools and digital resources to enhance the learning experience and cater to different learning styles. Assessment And Evaluation Develop rubrics and scoring guides to provide clear criteria for evaluating student work. Professional Development Stay informed about current trends, research, and best practices in Math teaching and learning. Participate in professional development opportunities to enhance knowledge and skills related to curriculum development and instructional design. Qualifications Bachelor's degree in Education, Math or a related field (Master's degree preferred). Previous experience in curriculum development, lesson planning, or teaching Math grade 9 & 10 level. Strong knowledge of English language curriculum standards and educational frameworks. Excellent written and verbal communication skills. Proficiency in instructional design principles and pedagogical approaches. Creativity and innovation in developing engaging and effective teaching materials. Attention to detail and ability to maintain high standards of quality. Skills: attention to detail,curriculum development,time management,creative writing,subject matter experts,critical thinking,lesson planning,adaptability,assessment and evaluation,freelancer,content creation,educational best practices,materials,communication,teaching,research skills,sst,creativity,english,technology integration,learning,instructional design,curriculum design,communication skills,research,educational standards Show more Show less

Role: Lead – Marketing Operations, Mar-Tech and Marketing Analytics Location: Gurugram (In-office, 5 days a week) Working Hours: 12:00 PM – 12:00 AM IST (aligned with EST overlap) Overview Leena AI is redefining how enterprises automate and resolve HR and IT queries through Agentic AI. We're seeking a data-driven, systems-savvy leader to run our Marketing Operations, Mar-Tech Stack and Marketing Analytics functions. This role is instrumental in enabling predictable pipeline generation and optimizing every lever of our GTM engine – from lead generation through lead capture, lead scoring, and lead routing, to lead conversion and insights. Our marketing and sales both run on Hubspot. The ideal candidate is a self starter who brings a rare blend of analytical rigor, systems thinking, and process excellence , and will serve as the operational backbone of a fast-scaling marketing organization. Marketing Operations (MOps) Mission: Build a high-precision GTM engine that scales with speed and accuracy. Responsibilities: Own end-to-end campaign operations: Campaign set up, A/B testing, lead capture (digital), lead upload (events), lead scoring, deduplication, routing, UTM governance, and detailed campaign performance tracking and ongoing optimization Partner with SDR, Sales Ops and RevOps to ensure accurate attribution, pipeline tracking, two-way feedback flows, and lifecycle stage transitions. Build and enforce SLAs across inbound workflows – MQL > SQL > Opportunity > Pipeline. Define and optimize lead scoring and grading models Develop standardized playbooks and QA processes for product launches, product rollouts, and global field initiatives. Set up and maintain campaign taxonomy and hierarchy, lead source taxonomy, program naming conventions and campaign hygiene in HubSpot. Mar-Tech Stack & Automation Mission: Deploy the most efficient, interoperable marketing technology stack in B2B SaaS. Responsibilities: Follow B2B SaaS best practices and layout a Mar-Tech architecture for the company for the coming couple of years. Update the architecture as Mar-Tech technologies and tools keep evolving Build and manage a Mar-Tech roadmap in alignment with growth and sales priorities. Lead rapid, cross-functional efforts to define business needs. Then own selection criteria and scoring, fast selection processes,, integration, and optimization of core platforms: HubSpot, Clearbit, ZoomInfo, Drift, 6sense, Segment, etc. Design and manage scalable workflows for campaign automation, nurture, retargeting, and enrichment. Serve as the technical lead for data syncs, API workflows, and tool interoperability across GTM systems. Conduct regular stack audits for performance, redundancy, and compliance. Lead the process to sunset/downscale technologies that are no longer needed/viable Drive experimentation through A/B tools, landing page builders, and personalization platforms. Marketing Analytics & Insights Mission: Be the single source of truth for go-to-market (GTM)performance and funnel diagnostics. Responsibilities: Connect with the day-to-day realities of our rapidly growing business to define analytics that would inform better business decisions, and get buy-in and ongoing use Define and track KPIs across acquisition, engagement, conversion, and velocity by segment and geo. Build dashboards and reports for channel performance, CAC, MQL-to-Close, funnel conversion, and ROI. Partner with Finance and RevOps for budget pacing, forecast accuracy, and marketing spend efficiency. Provide analytics support to product marketing, growth, events, and partnerships to enable insight-led decisions. Run lead scoring and attribution modeling and scenario analysis to guide investment across campaigns and markets. Lead monthly and quarterly business reviews, surfacing insights and recommending pivots. Qualifications 6–10 years of experience in marketing operations and analytics roles in a B2B SaaS company. Proven track record of supporting $10M–$100M ARR growth through operational excellence. Deep hands-on experience with HubSpot across marketing automation, workflows, segmentation, and reporting. Strong understanding of GTM funnels, pipeline metrics, attribution models, and lifecycle marketing. Excellent cross-functional collaborator with Sales, SDR, Product Marketing, and Growth teams. An initiative taker, “thinker and doer”, who’s highly structured, detail-oriented, and hands-on problem solver and executor. Bonus: You’re a certified HubSpot whiz or power user with automation and CRM workflows mastery. 🎯 Success = GTM Growth Enablement This role is central to Leena AI’s next stage of growth. Your success will be measured by: Operational efficiency, stability, and reliability Acceleration in MQL > Opportunity conversion rates Improvements in pipeline velocity Optimized CAC and campaign ROI Scalable systems and data-driven decision making across the GTM engine Show more Show less

Job Description Job Title : Quality Analyst Job Summary : We are seeking a skilled and detail-oriented BPO Quality Analyst for our Voice Process to ensure the highest standards of customer service and operational excellence. As a Quality Analyst, you will be responsible for monitoring and assessing the quality of voice interactions between our customer service representatives and customers. Your primary focus will be to analyze voice transcripts, provide feedback, and identify areas for improvement to enhance customer satisfaction and achieve key performance indicators. Responsibilities Monitor and evaluate voice interactions between customer service representatives and customers to ensure adherence to quality standards and company guidelines. Analyze voice transcripts for accuracy, completeness, and compliance with established protocols and procedures. Identify and assess customer service representatives' performance gaps and areas for improvement based on quality metrics and performance standards. Provide constructive and timely feedback to customer service representatives on their voice interactions, highlighting areas of strength and areas needing improvement. Collaborate with the training team to develop and deliver training programs to address knowledge and skill gaps identified during quality evaluations. Maintain accurate records of quality evaluations, performance metrics, and feedback provided to customer service representatives. Generate comprehensive reports on quality performance, trends, and improvement opportunities for management review. Participate in calibration sessions with other quality analysts to ensure consistent evaluation and scoring of voice interactions. Stay updated with industry best practices and trends in customer service and voice processes to continuously improve the quality evaluation process. Collaborate with team leads and operations managers to implement quality improvement initiatives and achieve performance targets. Requirements Bachelor's degree in any discipline or equivalent work experience in a customer service or BPO environment. Proven experience as a Quality Analyst in a BPO setting, preferably with experience in voice process evaluation. Excellent verbal and written communication skills with a keen eye for detail. Strong analytical and problem-solving abilities to assess voice interactions and identify areas for improvement. Familiarity with quality monitoring tools and voice platforms. Ability to work independently and as part of a team, managing multiple priorities and deadlines effectively. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience generating reports. Knowledge of customer service principles and practices. Strong coaching and mentoring skills to provide feedback and guidance to customer service representatives. Flexibility to adapt to changing business needs and work in shifts, if required. The Quality Analyst plays a crucial role in maintaining the highest standards of customer service and ensuring operational excellence in the voice process. If you have a passion for quality, excellent analytical skills, and a desire to drive continuous improvement, we encourage you to apply for this position. About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

About Us: Oren is a sustainability-tech company with a vision to make sustainability simple and accessible to all businesses. We enable businesses to have a 360-degree view of their sustainability metrics and meet their Net Zero goals. Our technology automates measuring and monitoring progress towards sustainability targets and being compliant with domestic/ international regulatory and investor requirements. Role Overview: We are seeking a highly motivated and experienced Senior ESG Consultant to join us. You will play a pivotal role in guiding our clients through the complexities of the evolving ESG landscape. This role involves leading projects, managing client relationships, and providing expert advice on a wide range of sustainability challenges - from GHG accounting and decarbonisation strategies to climate risk assessment and ESG reporting. You will be instrumental in helping organisations integrate sustainable practices into their core business operations and meet their climate and sustainability objectives. Key Responsibilities: GHG Accounting & Decarbonization: Conduct comprehensive GHG inventories for corporate clients and various sectors, adhering to the GHG Protocol. Maintain and update GHG Emission Factor (EF) databases to ensure accuracy in emissions calculations. Design and spearhead the execution of ambitious decarbonization roadmaps, complete with clear, measurable targets and realistic timelines, aligned with the Science Based Targets initiative (SBTi) criteria and national/international climate goals. Apply Partnership for Carbon Accounting Financials (PCAF) guidelines for assessing financed, facilitated, or insurance-associated emissions (desirable). ESG Data, Reporting & Strategy: Lead the collection, rigorous analysis, and interpretation of environmental, social, and governance (ESG) data for clients. Collaborate with internal teams and client stakeholders to identify and capitalize on opportunities for enhancing clients' sustainability performance. Oversee and contribute to the preparation of high-impact reports, compelling presentations, and successful proposals related to sustainability initiatives. Engage proactively with clients to deeply understand their sustainability goals, challenges, and aspirations, providing tailored support and strategic advice. Stay at the forefront of emerging sustainability standards, ESG-sustainability certifications, frameworks (e.g., GRI, DJSI, CDP, TCFD, SASB, SDGs), and industry best practices. Client & Project Leadership: Lead and manage cross-functional project teams, ensuring effective collaboration and high-quality deliverables. Oversee project timelines, manage budgets, and ensure all project milestones are met or exceeded. Mentor and develop junior team members, fostering a supportive and high-performing team environment. Contribute significantly to project planning, cultivate and maintain strong client relationships, and manage engagement budgets and invoicing processes. Climate Risk Modelling & Assessment: Lead Climate Risk Modelling and Scenario Analysis, including the evaluation of Representative Concentration Pathways (RCP)/Shared Socioeconomic Pathways (SSP) scenarios, stress testing, and the application of projection models to assess future climate-related risks. Evaluate Physical Risks (e.g., extreme weather events, sea-level rise) and Transition Risks (e.g., carbon pricing mechanisms, regulatory shifts, technological changes) impacting clients. Conduct Financial and Economic Risk Analysis, demonstrating an understanding of the financial implications of climate risks, including impacts on insurance, asset valuation, and supply chain disruptions (desirable). Ensure risk assessments and client advisory align with global and national regulatory frameworks, including BRSR, GRI, TCFD, ISSB, IFRS, CSRD, and other ESG disclosure requirements. Ecovadis/CDP/Supplychain Sustainability Advisory (Preferred): Assist clients in understanding and navigating the EcoVadis questionnaire and rating model, including conducting gap analyses for current practices and policies. Support clients in understanding the CDP questionnaire and rating model, including conducting gap analyses. Advise on supply chain sustainability requirements, assisting clients in planning, developing, and conducting comprehensive supply chain sustainability programs. Develop new ESG-related policies for clients and create robust EcoVadis score improvement plans. Deliver ESG training sessions and workshops for client teams. Assist clients with internal carbon pricing calculations and ESG project management. Qualifications, Skills, and Experience: Mandatory: 4+ years of experience in sustainability, ESG consulting, or directly related corporate sustainability roles. Strong analytical and problem-solving skills, with a proven ability to collect, interpret, and present complex data in a clear and actionable manner. Excellent communication (written and verbal) and interpersonal skills, with the ability to engage effectively with a diverse range of stakeholders, including senior leadership. Demonstrated ability to work effectively both independently and as part of a collaborative, fast-paced team environment. Proficiency in Google Workspace Suite (Docs, Sheets, Slides). Proficiency in Canva for creating visually engaging presentations. In-depth familiarity with sustainability reporting frameworks such as GRI, BRSR, DJSI, CDP, Ecovadis, TCFD, SASB, IFRS, CSRD and the UN SDGs. A genuine and demonstrated commitment to sustainability, environmental stewardship, and social responsibility. Exceptional organisational skills with the ability to manage multiple complex tasks and prioritise effectively to meet deadlines. Willingness and ability to travel occasionally for client meetings or project-related activities. Preferred: Demonstrated ability to use feedback and reflection to develop self-awareness, enhance personal strengths, and proactively address areas for development. Strong critical thinking skills and the ability to bring structure and clarity to unstructured problems. Experience using a broad range of AI tools and techniques to extract insights from current industry or sector trends relevant to ESG. Deep understanding of the EcoVadis questionnaire, rating methodology, and strategies for score improvement. Thorough knowledge of the CDP questionnaire, scoring, and disclosure process. Experience in supply chain sustainability, including program development and implementation. Experience in developing and delivering ESG-related training. Experience with internal carbon pricing mechanisms. What We Offer: A pivotal role in a leading ESG consulting firm with opportunities to work on impactful projects for diverse global clients. A collaborative and supportive work environment that fosters growth and innovation. How to Apply: To fast-track your application, please send us a resume and a quick intro to anshul@orennow.com. Please include "Senior ESG Consultant Application" in the subject line. Show more Show less

Marketing Communications & Lead‑Generation Manager Location: Hybrid‑Remote (US timezone preferred, UK / EU acceptable) Are you a data‑driven B2B marketer with a passion for cutting‑edge technology? Join Aion Silicon , where you’ll play a pivotal role in building the marketing engine for one of the most exciting players in custom silicon for AI and other emerging applications. We're looking for a Marketing Communications & Lead‑Generation Manager to own the full top‑of‑funnel process—from content creation and campaign execution to CRM and social media management—ultimately driving a consistent flow of high‑quality leads for Aion’s custom silicon business. Your Mission Lead and deliver high impact customer outreach campaigns and communication programs that directly feed into the sales pipeline. You'll manage everything from promotional content and email cadences to LinkedIn posts and CRM flows, all aimed at decision-makers in the ASIC and System-on-Chip sectors. What You’ll Be Doing Content & Campaigns Craft compelling newsletters, blog posts, direct emails, and landing pages targeting technical and executive audiences. Collaborate with our PR agency to produce and distribute high-value content. Build campaign assets (landing pages, CTAs) that convert leads. Social & Media Channels Develop and maintain a global editorial calendar. Post 3–5 engaging LinkedIn updates per week and manage paid promotions. Monitor social engagement and adjust strategies based on performance. CRM & Automation Own the end‑to‑end marketing automation and CRM stack (HubSpot, Salesforce, NetSuite). Maintain CRM data hygiene, implement lead scoring, and automate nurture workflows. Ensure accurate reporting and feedback loops for all outreach activities. Analytics & Optimisation Measure and improve campaign performance—subject lines, click-throughs, and conversion rates. Track and analyse the lead funnel weekly, identifying, and unblocking bottlenecks. Sales Alignment Monitor incoming enquiries, route leads to Sales and ensure timely follow‑ups. Support trade show lead capture, webinar follow-ups, and event coordination. KPIs You’ll Help Deliver +40% growth in web traffic and time‑on‑site 30+ net‑new qualified leads per quarter Growth to 30k+ LinkedIn followers with 5%+ engagement 80+ LinkedIn‑sourced leads per quarter within 12 months About You Must-Have Experience 2–4 years in B2B marketing, communications, or demand gen, ideally in the tech sector. Strong hands-on experience with CRM and marketing automation platforms. Excellent technical writing skills—able to speak to both engineering and executive audiences. Proven success with social media growth, especially LinkedIn. Highly analytical; comfortable with HubSpot/Salesforce reporting and data-led decision-making. Nice-to-Have Familiarity with semiconductors, AI accelerators, or ASICs. Experience with WIX or WordPress for landing page edits. Background in running webinars or trade show events. Why Join Aion Silicon? Tangible impact : Help shape the pipeline for next‑gen AI silicon. Clean slate tech stack : No legacy systems—build it your way. Expert team : Collaborate with experienced engineers and commercial leaders who prioritise outcomes and continuous improvement. Ready to build something that matters? Apply now and help us drive the future of AI through world-class marketing. Applicants are kindly requested to submit their CV in English Show more Show less

Job Title: Assistant Manager - Events & Marketing Operations Location: Gurugram, India (In-Office) Department: Marketing Reports to: CMO Experience Required: 5+ years in event planning and execution, preferably in IT/Tech sector Employment Type: Full-time (Individual Contributor) Role Overview You will be responsible for planning, executing, and overseeing all corporate, internal, and external events — including conferences, webinars, client meets, trade shows, and employee engagement activities. You will work closely with cross-functional teams, vendors, and leadership to ensure high-quality delivery aligned with our brand and business goals. You will play a dual role: managing and executing high-impact events (online and offline) and acting as the initial point of contact for incoming customer/prospect calls and website inquiries. This role is ideal for someone who is organized, customer-centric, and thrives in a fast-paced environment. You’ll collaborate with cross-functional teams and ensure all interactions — both at events and via digital touchpoints — leave a lasting, positive impression. Key Responsibilities Event Management (60%) Lead end-to-end planning and execution of events (physical, virtual, and hybrid). Develop and manage event budgets, timelines, and logistics. Collaborate with internal stakeholders (sales, HR, leadership) to define event objectives and success metrics. Identify and coordinate with vendors, venues, agencies, and technology partners. Supervise event branding, collateral, giveaways, booth designs, and experience zones. Drive registration, participation, and post-event engagement using CRM and marketing automation tools. Ensure timely reporting, post-event analysis, social media promotions, and ROI measurement. Stay updated on event trends and technologies to drive innovation in event delivery. Marketing Operations & Digital Marketing (25%) Develop and implement scalable marketing operations processes to enhance campaign efficiency and reporting. Manage marketing automation workflows, CRM integrations, and lead scoring mechanisms. Oversee digital marketing initiatives related to event promotions, including email campaigns, PPC ads, and social media outreach. Optimize website landing pages, content, and event registration flows for improved user experience and conversion rates. Collaborate with SEO and content teams to enhance event visibility and organic reach. Track and report digital marketing performance metrics for continuous improvement. Customer Interaction & Reporting (15%) Attend all incoming prospect and customer calls/inquiries originating from the website. Qualify leads, provide basic information, and forward relevant details to sales or support teams. Maintain a structured log of all incoming interactions and prepare weekly reports for senior management. Coordinate closely with the sales and CRM teams to ensure smooth handover and follow-up. Requirements Bachelor's degree in marketing, Communications, Event Management, or related field 5+ years of hands-on experience in B2B event management, preferably in IT/Tech/Software domain Experience in customer service or lead handling is a plus Strong project management and multitasking skills Excellent communication, negotiation, and interpersonal skills Familiarity with tools such as Salesforce, Eventbrite, MS Office, and virtual event platforms Ability to travel domestically and occasionally internationally for event execution High attention to detail and problem-solving ability under pressure Preferred Qualities A proactive communicator with a customer-first attitude Experience in handling both digital events and in-person activations Ability to work independently and report clearly to management Tech-savvy, with a keen interest in marketing automation and digital engagement Creative thinker with a passion for crafting unique event experiences Demonstrated ability to manage large-scale events independently Prior experience working with CXOs and senior stakeholders Location: Gurgaon, Gurgaon, Haryana, India (IN001 - EMBI Show more Show less

Position: Credit Manager - Working Capital NBFC ( Unsecured Credit ) Job Summary: The Credit Manager is responsible for assessing and managing credit risk associated with the NBFC's working capital lending activities. This includes evaluating the creditworthiness of potential borrowers, setting credit limits, monitoring existing loans, and implementing risk mitigation strategies. The Credit Manager will work closely with the sales and underwriting teams to ensure that lending decisions align with the company's risk appetite and regulatory compliance. Key Responsibilities: Credit Assessment: Evaluate the creditworthiness of potential borrowers by analyzing financial statements, credit reports, industry trends, and other relevant data. Utilize credit scoring models and risk assessment tools to make informed lending decisions. Underwriting: Determine appropriate loan structures, terms, and conditions based on the risk profile of the borrower. Collaborate with the underwriting team to ensure accurate and timely processing of loan applications. Credit Policy Development: Contribute to the development and refinement of the company's credit policies and guidelines. Ensure that lending practices adhere to regulatory requirements and industry best practices. Risk Mitigation: Implement risk mitigation strategies, including collateral requirements, guarantees, and covenants, to protect the NBFC's interests. Portfolio Management: Monitor the performance of existing loans and take necessary actions in case of any emerging risks or defaults. Conduct periodic reviews of client financials to assess ongoing creditworthiness. Relationship Management: Build and maintain strong relationships with borrowers, ensuring clear communication and understanding of lending terms. Compliance and Reporting: Ensure compliance with all relevant regulatory requirements, including reporting to regulatory bodies as necessary. Generate and analyse credit-related reports to support decision-making and risk assessment. Team Collaboration: Collaborate with the sales team to understand client needs and provide input on credit decisions. Provide guidance and mentorship to junior members of the credit team. Qualifications: 8-12 Years of Experience Bachelor's degree in Finance, Accounting, Economics, or related field. A Master's degree or relevant professional certifications may be advantageous. Proven experience in credit analysis and risk management within an NBFC or financial institution , with a focus on working capital lending(Business loan, OD, CC Limits etc) Strong understanding of financial statements, credit risk assessment techniques, and industry-specific risk factors. Knowledge of relevant regulatory frameworks and compliance requirements. Excellent communication and interpersonal skills. Analytical mindset and proficiency in using financial modelling and risk assessment tools. Location- Netaji Subhash Place, Delhi Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,300,000.00 per year Schedule: Day shift Application Question(s): What is your notice period? Have you worked with NBFC or financial organisation? Have you worked on Unsecured Credit? Work Location: In person

Department Strategy/Planning Job posted on Jun 05, 2025 Employment type Full-Time Job Title: Assistant Manager - Events & Marketing Operations Location: Gurugram, India (In-Office) Department: Marketing Reports to: CMO Experience Required: 5+ years in event planning and execution, preferably in IT/Tech sector Employment Type: Full-time (Individual Contributor) Role Overview: You will be responsible for planning, executing, and overseeing all corporate, internal, and external events — including conferences, webinars, client meets, trade shows, and employee engagement activities. You will work closely with cross-functional teams, vendors, and leadership to ensure high-quality delivery aligned with our brand and business goals. You will play a dual role: managing and executing high-impact events (online and offline) and acting as the initial point of contact for incoming customer/prospect calls and website inquiries. This role is ideal for someone who is organized, customer-centric, and thrives in a fast-paced environment. You’ll collaborate with cross-functional teams and ensure all interactions — both at events and via digital touchpoints — leave a lasting, positive impression. Key Responsibilities: 1. Event Management (60%) Lead end-to-end planning and execution of events (physical, virtual, and hybrid). Develop and manage event budgets, timelines, and logistics. Collaborate with internal stakeholders (sales, HR, leadership) to define event objectives and success metrics. Identify and coordinate with vendors, venues, agencies, and technology partners. Supervise event branding, collateral, giveaways, booth designs, and experience zones. Drive registration, participation, and post-event engagement using CRM and marketing automation tools. Ensure timely reporting, post-event analysis, social media promotions, and ROI measurement. Stay updated on event trends and technologies to drive innovation in event delivery. 2. Marketing Operations & Digital Marketing (25%) Develop and implement scalable marketing operations processes to enhance campaign efficiency and reporting. Manage marketing automation workflows, CRM integrations, and lead scoring mechanisms. Oversee digital marketing initiatives related to event promotions, including email campaigns, PPC ads, and social media outreach. Optimize website landing pages, content, and event registration flows for improved user experience and conversion rates. Collaborate with SEO and content teams to enhance event visibility and organic reach. Track and report digital marketing performance metrics for continuous improvement. 3. Customer Interaction & Reporting (15%) Attend all incoming prospect and customer calls/inquiries originating from the website. Qualify leads, provide basic information, and forward relevant details to sales or support teams. Maintain a structured log of all incoming interactions and prepare weekly reports for senior management. Coordinate closely with the sales and CRM teams to ensure smooth handover and follow-up. Requirements: Bachelor's degree in marketing, Communications, Event Management, or related field 5+ years of hands-on experience in B2B event management, preferably in IT/Tech/Software domain Experience in customer service or lead handling is a plus Strong project management and multitasking skills Excellent communication, negotiation, and interpersonal skills Familiarity with tools such as Salesforce, Eventbrite, MS Office, and virtual event platforms Ability to travel domestically and occasionally internationally for event execution High attention to detail and problem-solving ability under pressure Preferred Qualities: A proactive communicator with a customer-first attitude Experience in handling both digital events and in-person activations Ability to work independently and report clearly to management Tech-savvy, with a keen interest in marketing automation and digital engagement Creative thinker with a passion for crafting unique event experiences Demonstrated ability to manage large-scale events independently Prior experience working with CXOs and senior stakeholders

ITDR Consultant will be responsible to reduce business risk by planning, executing and continuously improving realistic Disaster Recovery (DR) tests for IT Services, including the applications, infrastructure, documentation, tools, utilities, and skill sets that business processes depend upon. This role will also help the DR team, and the wider IT organization maintain constant preparedness to ensure the successful restoration of IT Services within defined criteria in the event an actual disaster is declared; coordinates Disaster Recovery activities according to established plans and processes in the event an actual disaster is declared Responsibilities : Assist and/or Lead IT Disaster recovery exercises. Participates in DR Exercise, execution, and post-test activities. Collaborate with key business stakeholders to develop the DR Exercise reports and gaps remediations resulted from DR exercises. Being available (On-Call and/or stand by) during shift and after hours to coordinate recovery activities during a major outage or actual IT disaster. Work a non-standard shift to support IT-DR Tests. Friday thru Monday 4 x 10 shift. Track & Document Issues & Vulnerabilities experienced during IT-DR Tests. Submit Issue tickets in the IRM system. Develop business cases for the use of automation to improve DRP/BCP efficiency, reduce risk, increase resiliency, and reduce costs. Monitor and report on Business Technology Resilience Team’s service Key Performance Indicators (KPI) and Service Level Objectives (SLO) Perform post Lessons Learned for DRP/BCP improvements. Manage the Business Technology Resilience Team’s data, metadata, and documentation. Lead /collaborate IT Disaster recovery initiatives to enhance internal services consumed by stakeholders. Participates in internal forums for the adoption of new technologies, best practices and methodologies for improving the services offered by IT Disaster Recovery team Active participation in Scrum ceremonies and stories definition and development. Qualifications: Bachelor's Degree Relevant work Experience: 3 - 7 years Minimum three years of recent experience and supporting highly available resilient / active-active failover ready applications in an IT-DR environment. Bachelor's degree from an accredited college/university; or equivalent work experience Experience Leading or Supporting IT-DR Test, Scoring and Auditing of IT-DR Tests. Experience with Azure Cloud; familiarity with SaaS Competent in site recovery engineering concepts pertaining to networking, storage, compute, database, middleware, cloud, and resilient application (local and geographic redundancy) Strong verbal/written communication, effectively interact with individuals at all levels of responsibility and authority; must be able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork. Ability to prioritize and to work on multiple projects simultaneously. Experience with Service Now’s BCM module is a plus. Experience with Site Recovery Engineering (SRE) a plus. Ability with problem-solving and finding solutions. Experience with Scrum /Kanban Agile methodologies. Scrum Master fundamentals certification (desirable). Adaptable and open to change based on business needs. Ability to understand business needs and translate them into initiatives for service improvements. Show more Show less

About G2 - Our People G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through our company and team events, our G2 Gives charitable initiatives, and our Employee Resource Groups (ERGs). Our employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic global team and help every person reach their personal peak. We support our employees' well-being by providing extensive benefits, including flexible work, aligned time off, and various leave options such as maternity, paternity, and sabbatical leaves. Click here to learn more about our benefits. About G2 - The Company When you join G2, you join the global team behind the largest and most trusted software marketplace. Every month, 5.5 million people come to G2 to inform smarter software decisions based on honest peer reviews. Authenticity is our focus, and every day we help thousands of companies, and hundreds of employees, propel their potential. Ready for meaningful work that starts and ends with compassion and heart? You’ve come to the right place. G2 is going through exciting growth! We’ve recently secured our Series D funding of $157 million, which will further allow us to grow and develop our product and people. Read about it here! About The Role G2 is looking for a Data Scientist - I, You'll be responsible for contributing to the development and maintenance of machine learning models and collaborating on data-driven projects. This role involves leveraging machine learning techniques to derive insights and solve business problems. You will work on Improving G2’s intent scoring, content moderation, and other AI-driven features through the use of machine learning. This is a hybrid position, with the team meeting in person two days a week at our Bengaluru office. In This Role, You Will Modeling and Statistical Analysis: Develop machine learning models, contribute to feature engineering, and model validation processes. Collaborate with senior team members in selecting and optimizing models for various data-driven projects. Apply machine learning algorithms to achieve objectives and communicate findings and risks. Experiment with different algorithms and techniques to enhance model performance. Contribute to the development of machine learning pipelines and participate in the implementation and validation of models. Demonstrate excellent coding and debugging skills. Business, Data Understanding, And Impact Collaborate with the cross-functional teams on data-centric projects, assisting in data analysis and model implementation. Execute project tasks aligned with project timelines and objectives under the guidance of senior team members. Actively take part in data collection and preparation for various machine learning projects and tasks. Document the methodologies, findings, and outcomes of model experiments and present the results and findings to the team. Communicate technical findings effectively to team members and assist in presenting insights to stakeholders. Learn and adopt best practices in data analysis, model development, and validation to contribute to robust solutions. Mentorship And Collaboration Engage in continuous learning, staying updated on emerging trends and techniques in data science. Collaborate with peers, actively participating in knowledge sharing sessions and contributing to a collaborative team environment. Seek guidance and mentorship from senior team members to enhance technical and analytical skills. Qualifications 2+ years of experience as a data scientist involved in data extraction, analysis, and modeling. 2+ years of experience in Python and SQL or related tools for machine learning. Understanding of statistics and linear algebra. Through knowledge of machine learning algorithms and all stages of machine learning. Familiarity with neural networks and deep learning. Basic knowledge about AWS services and cloud databases. Proficiency in handling structured and unstructured data. Our Commitment to Inclusivity and Diversity At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here Commitments Show more Show less

Assistant Manager - Quality Date: 4 Jun 2025 Location: Jagraon, Jagraon, IN Company: Mahindra HZPC Pvt. Ltd. Internal Job Description Press Tab to edit article.Enhance Job Description Join Mahindra HZPC Pvt. Ltd. as an Assistant Manager - Quality We are looking for a dynamic and detail-oriented Assistant Manager - Quality to join our thriving team in the Quality department within the Mahindra Agri Solutions business unit. You will play a vital role in ensuring that our quality standards are upheld throughout our operations, contributing to our commitment to delivering excellence. Position Overview As the Assistant Manager - Quality, you will report directly to the Manager - Quality and will be instrumental in overseeing quality assurance processes and implementing best practices across various locations. This role calls for a proactive individual who is not only capable of monitoring quality standards but also keen on driving continuous improvement projects. Key Responsibilities Conduct audits as planned and ensure that actionable items are effectively carried out by the team across different locations. Perform quality checks during the intake and dispatch of materials to ensure compliance with standards. Develop and implement quality Standard Operating Procedures (SOPs) alongside department heads. Conduct monthly quality scoring and analyse year-on-year trends to identify areas for improvement. Conduct root cause analysis for any quality issues that arise and implement corrective actions. Manage customer complaints in a timely and effective manner, ensuring satisfaction and resolution. Keep abreast of national and international standards and update quality criteria accordingly. Oversee and lead the enforcement of the quality control mechanisms within the facility. Carry out regular inspections to identify any diseases, pests, and viruses that could affect product quality. Develop and refine seed testing protocols to enhance quality assurance processes. Experience Requirements This position requires a minimum of 3-5 years of experience in quality management, preferably within the seed, potato, or tissue culture industries. A strong background in quality assessment and familiarity with quality standards and regulations will be essential. Qualifications A Ph.D. or M.Sc. in Pathology or a related field is required for this role. Skills and Competencies The ideal candidate will bring the following competencies: Excellent communication skills, able to articulate quality standards effectively. Demonstrated courage to implement change and drive results within a team. A results-oriented mindset with the ability to identify and execute on key quality improvement initiatives. Adaptability to changes and openness to learning and collaboration. Strong analytical skills to analyse quality metrics and suggest improvements. Software Proficiency Proficient in Microsoft Excel and capable of working cross-functionally within the organisation. Work Environment and Travel This position is based in Jagaron/Hapur, with no travel required. You will be part of a supportive and progressive work environment where your contributions can make a significant impact on our overall quality goals. Why Join Us? Mahindra HZPC Pvt. Ltd. is renowned for its commitment to quality and innovation in the agricultural sector. As a member of our team, you will have the opportunity to develop your skills, work on challenging projects, and make a meaningful impact. We value diversity and offer a supportive culture that allows everyone to thrive. If you are passionate about quality management and meet the above criteria, we invite you to apply and be part of our journey in achieving excellenc

Title: Product Ops – LMS, Assistant Manager (AM) About Paytm Group: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma and is headquartered in Noida, Uttar Pradesh. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital. About the team: We are an end-to-end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real time offers and digital customer servicing. We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants. Personal loans : We offer 24x7x365 small ticket cash out loans, especially targeted towards ‘new to credit’ borrower, fulfilling their instant fund requirements and discretionary spends Merchant Loans: We offer ‘Merchant loans’ which are unsecured business loans that leverage the transaction history of the merchant and our unique credit scoring system. We distribute such loans through our ‘Paytm for Business’ app Paytm Postpaid is a unique ‘buy now pay later’ product that provides checkout financing to consumers. Our users can avail a transaction credit facility for a wide range of products and services at more than 1 cr shops and websites About the role :Are you someone who loves to scale products and also gets curious about the technology stack being used? We are looking for self-motivated individuals to be part of our Lending Product Operations team to enable the maintenance of high-quality financial/lending products in a fast-paced, challenging, and creative environment. Expectation: Working closely with Product managers/ Business stakeholders to analyze product flows, keep track and monitor disbursement funnels in customer journeys and build improvements in metrics. Monitoring all LMS servicing flows across various lenders through control and exception reports for possible failures and rectifying the same quickly. Develop and streamline business processes to effectively reduce failures due to process gaps. Cross-departmental collaboration: Foster collaboration between Business, Lender, Product and Technology teams to troubleshoot for issues in API integrations. Customer experience: Work with CST and MHD support teams to improve the customer experience to quickly resolve any issuesCollect, organize, and analyze data to help Business and product management make decisions Best practices: Establish internal best practices and promote them throughout the organization Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them Superpowers that will help you succeed in this role: Professional experience in a product Ops or analytical role with hands on experience in banking and financial processesHaving deep understanding of working on LMS (Loan Management System) Platform(s)Knowledge of Fintech/ BFSI/ Lending domainMinimum 4-5 years in product ops / Lending OpsSolutions orientated within a high-energy and fast-paced work environmentPossess excellent oral, written, verbal and interpersonal communication skills Why join us? · A collaborative output driven program that brings cohesiveness across businesses through technology· Improve the average revenue per use by increasing the cross-sell opportunities· A solid 360 feedback from your peer teams on your support of their goals· Respect, that is earned, not demanded from your peers and manager Compensation : If you are the right fit, we believe in creating wealth for youWith enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Job Title: IELTS Trainer (Academic & General) Location: Mb business center 2nd floor Near ats complex Sahastradhara road Dehradun, Dehradun Position Type: Morning shift/ Part-Time Start Date: Immediate Joining Preferred Salary: 10k About Us: Overseas Admit is a leading study abroad education consultancy dedicated to empowering students to pursue higher education overseas. We are launching structured IELTS coaching programs to help students improve their English proficiency and secure high IELTS band scores for successful international admissions. Job Summary: We are looking for a qualified and enthusiastic IELTS Trainer to deliver high-quality training to students appearing for the IELTS exam. The ideal candidate will be experienced in teaching all four modules—Listening, Reading, Writing, and Speaking—and passionate about student success. Key Responsibilities: 🔹 Deliver engaging and structured IELTS classes for both Academic and General Training modules. 🔹 Plan and implement lesson plans, practice sessions, and mock tests as per the latest IELTS exam pattern. 🔹 Conduct individual speaking sessions and provide personalized feedback. 🔹 Guide students on tips, strategies, and techniques to achieve their target bands. 🔹 Maintain progress records of students and share timely feedback. 🔹 Stay updated with the latest exam trends and scoring systems. 🔹 Support the counselling team in evaluating student proficiency during initial assessments. 🔹 Organize doubt sessions, workshops, and final test preparations. Qualifications & Skills: ✅ Bachelor's Degree (any stream) ✅ Minimum 1–3 years of experience in IELTS coaching ✅ Strong command over English language and IELTS exam format ✅ Certified IELTS Trainer (British Council / IDP / Cambridge preferred) ✅ Ability to teach online and offline with use of digital tools ✅ Good interpersonal, communication, and motivational skills ✅ Empathetic and goal-oriented teaching approach What We Offer: Competitive salary with performance-based incentives Growth opportunity in a rapidly expanding consultancy Student-focused, collaborative work environment 📩 How to Apply: Send your CV and a short demo video (optional) to Hr.overseasadmit.com 7451015787 Subject: IELTS Trainer Application – Overseas Admit Show more Show less

Gohil Infotech Private Limited is an India-based technology company operating at the intersection of semiconductor design and intelligent software solutions. We specialize in custom ASIC/SoC development, embedded software, ERP/CRM systems, and digital transformation tools for clients in AI, IoT, EV, medtech, and defense sectors. Our comprehensive services span from silicon to software, enabling the creation of scalable and secure technology solutions. Role Overview: We are seeking a highly motivated Lead Generation & CRM Specialist to drive outbound lead generation efforts in the US and UK markets. The ideal candidate will be experienced with Salesforce CRM for data and lead management and adept at using LinkedIn Sales Navigator to identify and nurture high-quality leads. Key Responsibilities: Manage lead data and engagement workflows using Salesforce CRM. Use LinkedIn Sales Navigator for lead research, prospecting, and targeted outreach. Generate a consistent pipeline of qualified leads for the sales team. Evaluate lead quality and optimize outreach strategies for higher conversion. Collaborate with internal stakeholders to align messaging and campaign efforts. Maintain detailed reports and dashboards on lead status, engagement, and performance. Focus on high-quality B2B leads primarily in the US and UK regions. Qualifications & Skills: 1–3 years of experience in B2B lead generation, preferably for international markets. Freshers can apply too. Proficiency with Salesforce CRM and LinkedIn Sales Navigator is mandatory. Strong research, communication, and analytical skills. Knowledge of industry-standard lead scoring, segmentation, and data hygiene practices. Comfortable working in a fast-paced, result-oriented environment. Compensation & Benefits: Salary Package: based on experience Additional incentives for lead-to-conversion ratios exceeding KPIs. Performance Bonuses: Quarterly bonuses tied to qualified lead generation and team targets. Work Model: on Site at New Chandkheda, Ahmedabad Professional Development: Access to tools, certifications, and learning resources. Growth Path: Clear career progression toward senior roles in Business Development, CRM Strategy, or International Sales. Why Join Us? Be part of a pioneering company bridging semiconductor and IT/ITES solutions. Work with cutting-edge technologies across diverse sectors. Enjoy a culture of innovation, transparency, and continuous learning. Apply Now: Send your CV and a short cover letter to hr@gohilinfotech.com Show more Show less

Role Description This is a full-time on-site role for a skilled Viennoiserie CDP in Assagao,Goa at Unseen , specializes in croissants, sourdough bread, and baked cheesecake to lead our morning and pastry baking operations.The Viennoiserie CDP will be responsible for the day-to-day preparation of viennoiseries, pastries, and baked goods. Key Responsibilities: Produce high-quality viennoiserie: croissants, brioches, danishes, etc. Handle all aspects of sourdough bread production: feeding starters, fermentation, shaping, scoring, and baking Bake classic and modern cheesecakes with consistency Maintain high standards of hygiene, consistency, and presentation Oversee mise en place, baking schedules, and recipe adherence Assist in R&D for new seasonal items Guide and train junior staff or assistants ✅ Requirements: Minimum 3 years of experience in artisan bakeries or hotel pastry kitchens Expertise in laminated dough, natural fermentation, and baked cheesecakes Attention to detail and a passion for precision in baking Ability to work independently and manage a small pastry team Familiarity with quality control, inventory, and kitchen discipline Based in Goa or open to relocation Pay Scale : 45,000 - 55,000 For More Details Contact on 997463330 (HR HENNY) Show more Show less

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity “The Solution Support Group is a global team responsible for providing 24x7 upgrade support of the company's Cloud, SaaS, ASP, and hosted solutions. Those who excel in this role have the willingness and ability to jump in and learn new technologies as well as move between them quickly. We attract engineers with tenacity, exceptional diagnostic, and problem-solving skills, and those looking to contribute to a corporate critical initiative. You’ll have an opportunity to work with a diverse set of enabling platform technologies, supporting FICO’s most critical clients. This role provides the opportunity to develop a deep understanding of our business and work closely with product development, product management, and sales/pre-sales team(s) to deliver significant value to our clients .”– VP, Global Customer Support What You’ll Contribute As a generalist, support the full stack of Public Cloud, Private Cloud, and hosted web-based applications. Manage the operations and stability of the environments in accordance with established procedures and best practices, while contributing to continuous improvement within those processes and procedures. Drive incidents to resolution during scheduled upgrade activities and tasks. Implement, monitor, refresh, and perform tasks on select/key Platform solutions. Solution Deployment and Promotion. Solution Technical Regression Testing (post upgrade). Solution Technical Performance Validation/Testing/Sizing (post-upgrade). Solution Change Management (deployments, patches, upgrades). Solution Monitoring (setup and alerting from solution, bureaus). Adjust Logging (e.g., Kafka/Gridgain). Solution Incident Investigation and Resolution. Support of Solution Customizations (e.g., groovy scripts, models) for break/fix. Solution related OEM Support L2 & L3 of the Solution. What We’re Seeking Intermediate to advanced RedHat Enterprise Linux (RHEL) experience. Knowledge of web technologies (JBoss, Tomcat, Apache HTTP Server, OpenAM). OutSystems a plus. Knowledge/Experience with cloud computing platforms (AWS) and automation/container management (Kubernetes, etc.). Working knowledge of relational database systems – MySQL, SQL Server 2005/2008/2012, Oracle 11 and Oracle RAC. Working knowledge of LDAP design, implementation, and networking. Knowledge and experience administering multi-platform operating system environments (Windows and LINUX). Working knowledge of Storage Management Solutions (SAN, NAS, etc). Working knowledge of networking systems and protocols, firewalls and TCP/IP networks, standards, and architectures. Firsthand knowledge of load balancers and firewalls desired. Familiarity with ITIL standards and technologies (ServiceNow). Scripting/programming experience in Puppet, Powershell, PERL, .NET, Python or UNIX Shell a plus. Ambitious and self-driven. Our Offer to You An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy Show more Show less

Key Responsibilities Partner with financial clients to understand business problems and identify analytical opportunities. Design and develop robust SQL queries for data extraction, transformation, and aggregation from large-scale relational databases. Build and deploy end-to-end machine learning models for use cases such as credit scoring, fraud detection, customer segmentation, or risk assessment. Write clean, modular Python code to perform data manipulation, feature engineering, and modeling workflows. Collaborate with cross-functional teams including domain experts, data engineers, and BI developers to deliver comprehensive solutions. Present analytical insights to both technical and non-technical stakeholders through dashboards, reports, and presentations. Stay up-to-date with industry trends, tools, and best practices in data science and financial analytics. Show more Show less

The Local Marketing Support Team is responsible for overseeing Brandmuscle’s support efforts for clients looking for assistance while using our software. The support team offers phone, email, and chat channels for our clients to contact us. The support team is responsible to achieve and exceed acceptable service levels for all channels. A Sr Manager, Local Marketing Support is responsible for the overall success of a company's customer service department. They will be comfortable working directly with corporate stakeholders and individual franchisees and dealers, and will have a passion for effective, results-oriented support. This position will also provide on-site coaching and training to team members and work collaboratively with other departments within the company to effectively communicate and train program/product/policy updates to the support team members. Responsibilities Providing day-to-day leadership to Brandmuscle’s local marketing support team, helping to ensure that all support service level metrics are being achieved Identifying opportunities to improve the support process and ensure that all team members have the tools and training necessary to meet the needs of Brandmuscle clients Working directly with Brandmuscle corporate clients to manage the introduction and implementation of Brandmuscle’s local marketing services Working with cross-functional team members to drive business targets and deliver on shared team goals Tracking performance metrics and analyzing individual activity, productivity and pacing (call reviews, scoring, coaching, development, performance improvement) Presenting a training program and defined career path Respond to customer inquiries, resolve problems, and provide a positive customer experience Providing feedback to client and taking part in strategic leadership, idea sharing and proactive initiatives Team management: Hire, train, and supervise customer service representatives Performance measurement: Compile and analyze data to measure performance, monitor progress, and report to upper management Quality assurance: Develop quality control processes, monitor interactions, and provide feedback to improve service delivery Training: Provide training and upskilling opportunities for team members Requirements Bachelor’s degree required Familiarity with a variety of approaches to provided customer service through email, chat, and inbound/outbound calls Superior communication skills, both verbal and written Detail- and client service-oriented Well-versed in use of Microsoft Office products (Excel, PowerPoint, Outlook) Excellent organizational skills Ability to manage escalation path Experience Minimum of (5) years of management experience in a customer service environment Experience with Zendesk, Salesforce, Workforce Management recommended Show more Show less

Title: Customer Success Operations Manager Location: In Office, Bangalore Type: Full-Time About Unifize: At Unifize, we are revolutionizing the way life science and manufacturing companies manage processes and communication to innovate. Our eQMS SaaS platform accelerates product development and process innovation. In a world where changing regulatory environments, market competition, customer demands, and technological advancements are constants, Unifize provides the solution to overcome both internal and external constraints that hinder progress. Please review our extensive case studies and testimonials from customers, who talk about how Unifize is differentiated in the following four key areas: No code process builder Intuitive, chat-based collaboration Low-code automation Artificial Intelligence You should also check out our medical device landing page as well, including the overview video, to get a sense of what we do. Role Overview We are seeking a Founders' Office - Customer Success Operations to establish and lead the foundation of our Customer Success (CS) operations. This role will be critical in designing scalable processes, ensuring clean and reliable data, generating meaningful insights through metrics, and executing structured business reviews like QBRs (Quarterly Business Reviews) and MBRs (Monthly Business Reviews). If you're someone who thrives on operational excellence, enjoys solving problems through structured thinking, and wants to enable CS teams to be more impactful, we'd love to hear from you. Key Responsibilities Develop and Optimize Customer Success Processes: Establish core CS workflows such as onboarding, renewals, and business review cadences. Collaborate closely with cross-functional teams—including GTM, Product, and Implementation—to document and align the customer lifecycle Ensure Data Accuracy and Integrity: Create, maintain, and enforce clean, reliable data across CRMs, CS tools, and internal dashboards. Enable accurate tracking of customer accounts, engagement levels, and product usage metrics Define and Report on Key Metrics: Identify, track, and report critical performance indicators, including churn rates, CSAT scores, onboarding metrics, upsell opportunities, and product adoption. Build insightful dashboards for the CS, Product, and Leadership teams and provide data-driven recommendations Manage Business Reviews (QBRs/MBRs): Own the roadmap and execution of customer business reviews. Analyze account data, prepare presentation material, and coordinate across stakeholders to ensure impactful engagements Monitor and Improve Customer Health: Develop and refine customer health scoring models. Proactively identify at-risk accounts, surface trends, and collaborate with Customer Success Managers to plan and execute intervention strategies Lead Projects Across the Customer Lifecycle: Act as the operational anchor for strategic projects that enhance customer experience across all lifecycle stages—from onboarding to renewal and expansion Who You Are You bring 2+ years of experience in Customer Success Operations, Revenue Operations, or a similar analytical, cross-functional role You are proficient with Salesforce or equivalent CRMs and are comfortable navigating CS platforms and reporting tools You have a background in B2B roles, ideally with exposure to both Account Management and Customer Success You demonstrate exceptional attention to detail, with strong analytical thinking and a clear, concise communication style You thrive in a fast-paced, startup environment and are effective working across diverse functions Bonus: Prior experience in SaaS, compliance, life sciences, or manufacturing domains Why Join Unifize? Take ownership of building a critical operations function from the ground up Work with a high-growth, mission-driven team tackling the broken state of operational communication in regulated industries Operate at the intersection of AI, quality, compliance, and innovation, where your work directly impacts real-world outcomes Collaborate with driven, kind, and talented individuals who value speed, clarity, accountability, and continuous improvement Show more Show less

About The Role We're looking for a detail-oriented and analytical Marketing Operations Specialist to join our growing marketing team. You’ll play a critical role in optimizing and scaling our marketing systems, automations, and processes to drive leads, improve conversion, and support cross-functional collaboration. Key Responsibilities Manage and optimize marketing automation platforms (e.g., HubSpot, MoEngage, etc.) Set up, test, and monitor campaigns across email, SMS, push notifications, and other channels Collaborate with content, performance, and admissions teams to streamline lead handovers and nurturing journeys Maintain marketing data hygiene across CRM and campaign tools Track, report, and analyze campaign performance, suggesting process and tooling improvements Ensure smooth execution of webinars, events, and digital campaigns from a back-end ops standpoint Help create dashboards, campaign trackers, and process documentation Requirements 1–2 years of experience in a marketing operations, campaign management, or CRM-focused role Hands-on experience with marketing automation tools (like HubSpot, Salesforce, MoEngage, WebEngage, or similar) Strong understanding of email/SMS marketing, lead scoring, and campaign workflows Proficient in Excel/Google Sheets and basic analytics Detail-oriented with strong organizational and communication skills Ability to thrive in a fast-paced, collaborative startup environment Good To Have Experience in an edtech or consumer tech environment Familiarity with Zapier, Google Tag Manager, or similar integration tools Basic knowledge of HTML/CSS for email templates Understanding of funnel metrics and performance marketing Why Join Masai? Work at the forefront of India’s education and skilling revolution Be part of a mission-driven, impact-first team Fast-paced growth, steep learning curve, and real ownership A culture that values transparency, innovation, and resilience Skills: email,email marketing,campaign management,excel,basic,google sheets,campaigns,sms marketing,campaign workflows,analytics,hubspot,operations,marketing operations,crm,marketing automation,automation,google,lead scoring Show more Show less

Job Description : Position: IT Project Manager Location : Visakhapatnam,Andhra Pradesh Job Type: Fulltime Project Planning & Governance Deliverables Project Charter – PM is responsible) •Defines project objectives, scope, success criteria, and key banking regulations (e.g., KYC, AML, Data Privacy). •Identifies stakeholders, governance structure, and escalation process. Detailed Project Management Plan (PMP) - PM is responsible) •Scope Management Plan – Defines features, exclusions, and scope control. •Schedule Management Plan – Includes key milestones for compliance checks, integrations, testing, and go-live. •Budget & Cost Management Plan – Tracks capital and operational expenditure, ensuring adherence to bank’s financial controls. Supported AVP PMO. •Risk & Compliance Management Plan (PM Accountable) – Identifies risks related to fraud, cybersecurity (executed by a third party vendor ), KYC/AML compliance, and operational disruptions. •Stakeholder Engagement Plan – Defines internal teams (Risk, Compliance, IT, Operations) and external vendors' engagement strategy. •Change Management Plan – Formalizes the process for regulatory or operational changes. Regulatory & Compliance Framework Documentation – PM Accountable • Ensures adherence to local banking regulations, AML/KYC guidelines, and data privacy laws. • Defines escalation and remediation procedures for regulatory breaches. Execution & Monitoring Deliverables Weekly & Monthly Status Reports - PM Responsible • Covers progress, key risks, dependencies, and vendor performance. • Highlights delays and their impact on regulatory approval and go-live. Functional & Technical Requirements Documentation - PM Accountable • Captures detailed requirements for loan application processing, credit scoring, e-KYC integration, biometric authentication, and customer onboarding workflows. • Specifies integrations with Core Banking System (CBS), credit bureaus, fraud detection systems, and regulatory reporting platforms. Integration & API Management Plan - PM Accountable • Defines API specifications for data exchange with CBS, payment gateways, and credit bureaus. • Outlines security protocols, encryption standards, and authentication mechanisms (e.g., OAuth, SAML). Vendor & Third-Party Management Reports - PM Accountable • Tracks vendor SLAs, issue resolution timelines, and compliance with data security mandates. Data Migration Strategy & Execution Plan - PM Accountable •Includes mapping of existing customer/loan data to the new system. •Ensures data accuracy, completeness, and integrity through audit logs. Testing & Quality Assurance Deliverables - PM Accountable Test Strategy & Execution Plan •Covers functional, integration, performance, security, and compliance testing. •Defines test data requirements and pass/fail criteria. Defect & Issue Resolution Reports •Tracks bugs, severity levels, and resolution timelines. •Ensures resolution before User Acceptance Testing (UAT) sign-off. User Acceptance Testing (UAT) Plan & Sign-off Reports • Formalizes test cases for bank’s business users (Loan Officers, Branch Staff, Risk & Compliance Teams). •Ensures approval before deployment to production. Implementation & Go-Live Deliverables Deployment/Implementation Plan - PM Accountable •Details go-live procedures, including rollback strategy in case of failure. •Includes contingency plans for system downtime and business continuity. Training & Knowledge Transfer Documents - PM Accountable •User manuals and process flows for branch staff, customer service teams, and credit risk teams. •Conducts training sessions with hands-on simulations. Post-Go-Live Hypercare Support Plan - PM Accountable •Defines immediate post-implementation monitoring, issue resolution, and vendor escalation. •Define Strategy to handle customer queries during the pilot of the solution •Includes system performance metrics and transaction monitoring criteria. Closure & Handover Deliverables - PM Responsible Final Project Report & Lessons Learned •Summarizes project performance, key achievements, and challenges. •Documents insights for future digital banking transformations. Regulatory Compliance Audit Report - PM Accountable •Confirms platform adherence to banking laws, AML/KYC regulations, and data protection mandates. Formal Business & IT Sign-Off - PM Responsible •Ensures full acceptance of the platform by Operations, Risk, Compliance, and IT teams before official closure. Show more Show less

About Snapmint: Founded by serial Entrepreneurs from IIT Bombay, Snapmint is challenging the way banking is done by building the banking experience ground up. Our first product provides purchase financing at 0% interest rates to 300 Million banked consumers in India who do not have credit cards using instant credit scoring and advanced underwriting systems. We look at hundreds of variables, much beyond traditional credit models. With real time credit approval, seamless digital loan servicing and repayments technology we are revolutionizing the way banking is done for today’s smartphone-wielding Indian. https://snapmint.com/ Job Overview: As an SDE- III / Team Lead – Backend, you will lead a team of backend engineers, driving the development of scalable, reliable, and performant systems. You will work closely with product management, front-end engineers, and other cross-functional teams to deliver high-quality solutions while ensuring alignment with the company’s technical and business goals. You will play a key role in coaching and mentoring engineers, promoting best practices, and helping to grow the backend engineering capabilities. Key Responsibilities: Lead, mentor, and manage a team of backend engineers, ensuring high-quality delivery and fostering a collaborative work environment. Collaborate with product managers, engineers, and other stakeholders to define technical solutions and design scalable backend architectures. Own the development and maintenance of backend systems, APIs, and services. Drive technical initiatives, including infrastructure improvements, performance optimizations, and platform scalability. Promote agile methodologies and ensure the team adheres to sprint timelines and goals. Develop and track key performance indicators (KPIs) to measure team productivity and system reliability. Foster a culture of continuous learning, experimentation, and improvement within the backend engineering team. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience). 5+ years of experience in backend development with a proven track record of leading engineering teams. Strong experience with backend language ie. Node.js Experience working with databases (SQL, NoSQL), caching systems, and RESTful APIs. Familiarity with cloud platforms like AWS, GCP, or Azure and containerization technologies (e.g., Docker, Kubernetes). Solid understanding of software development principles, version control, and CI/CD practices. Excellent problem-solving skills and the ability to architect complex systems. Strong leadership, communication, and interpersonal skills. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Location : Gurgaon (Unitech Cyber Park, Sector 39) Work days: Monday - Friday Show more Show less

About Propelius Technologies Propelius Technologies is a premium software development agency helping startups and enterprises build web and mobile applications through our 90-Day MVP Offer , Dedicated Developer Model , and full-cycle custom product development . With over 100 successful projects under our belt, we are known for working on high-stakes builds with fast turnarounds, and helping companies scale through digital transformation. Role Overview We are looking for a results-driven BDR who specializes in scoring high-ticket IT projects —someone who understands the software services buying cycle and knows how to initiate conversations that convert into 5- and 6-figure deals. Your job is to open doors with startup founders, CTOs, product heads , and CXOs —and drive qualified leads into the sales pipeline for our MVP and staff augmentation services. Key Responsibilities Prospecting & Outreach: Identify, research, and reach out to high-intent prospects via LinkedIn, cold email, and events. Discovery Calls: Conduct initial qualification calls to understand business challenges and align them with Propelius’ offerings. Pipeline Building: Generate opportunities with startups and tech-led businesses looking to outsource custom software development or build MVPs. Opportunity Scoring: Use strategic frameworks to qualify prospects based on budget, timeline, decision readiness, and technical fit. Account Handoff: Work closely with Growth and Technical Pre-Sales teams to smoothly transition deals for proposal creation. Client Persona Mapping: Refine and evolve buyer personas (e.g., startup founders post-seed, Series A CTOs, mid-size firms needing AI automation). CRM Mastery: Maintain accurate records of interactions, stages, and follow-ups in HubSpot (or equivalent). Required Experience 2–4 years in business development or pre-sales roles at a software development company or agency. Proven ability to close or qualify deals valued above $25,000+ . Strong understanding of MVP development, custom product builds, and technical staff augmentation . Experience selling to early-stage startups and mid-sized businesses in international markets (US, UK, Australia preferred). Familiarity with platforms like Clutch, Upwork, LinkedIn Sales Navigator, and Apollo is a strong plus. Skills & Competencies Consultative Selling: Able to lead conversations that focus on client value, not just features. Project Scoping Understanding: Can hold intelligent conversations about app functionality, timelines, and tech stacks (e.g., React, Node, Supabase). Sharp Communication: Written and verbal fluency in English; clear and compelling pitch style. Growth Mindset: Able to self-learn and adapt pitch as our offers evolve (e.g., Propelius’ 90-Day MVP Offer). Trust Builder: You understand the long sales cycle of high-ticket projects and focus on educating and advising , not just selling. Why Join Propelius? Work directly with the CEO and a team that has built 100+ apps across industries. Sell differentiated services powered by elite developers , Bay Area product DNA , and risk-sharing pricing models . Be a key driver in scaling a lean and high-performing agency with big ambitions. Show more Show less

We are looking for a highly skilled and experienced Senior VAPT Engineer to lead and conduct comprehensive vulnerability assessments and penetration tests across applications, networks, and systems. The ideal candidate will be responsible for identifying security risks, reporting vulnerabilities, and providing mitigation strategies to ensure enterprise-wide cybersecurity. 🛠️ Key Responsibilities: Conduct vulnerability assessments and penetration testing for networks, web/mobile applications, APIs, and cloud infrastructure Perform manual and automated testing using industry-standard tools (e.g., Burp Suite, Nmap, Nessus, Metasploit, Kali Linux, etc.) Identify, exploit, and document security flaws, misconfigurations, and weaknesses Prepare detailed assessment reports with technical findings, risk ratings, and remediation recommendations Collaborate with development, network, and infrastructure teams to guide and verify remediation efforts Stay updated on the latest security threats, attack vectors, and tools Contribute to the development and improvement of internal VAPT methodologies and checklists Ensure compliance with industry standards and frameworks (OWASP, ISO 27001, NIST, etc.) ✅ Requirements: Bachelor’s degree in Computer Science, IT, Cybersecurity, or related field 4–7 years of experience in VAPT or ethical hacking Strong knowledge of OWASP Top 10, CVSS scoring, MITRE ATT&CK framework Experience with tools like Burp Suite Pro, Nessus, Acunetix, Wireshark, and scripting (Python, Bash, etc.) Familiarity with cloud environments (AWS, Azure, GCP) and container security (Docker/Kubernetes) is a plus CEH, OSCP, or other cybersecurity certifications preferred Excellent analytical and report writing skills Show more Show less