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5.0 years
4 - 8 Lacs
Karol Bāgh
On-site
Job Title: Workforce Management (WFM) Manager Department: Operations / Call Center Location: Karol Bagh, Delhi Reports To: Director of Operations / Head of WFM Job Summary: The Workforce Management (WFM) Manager is responsible for developing and executing workforce strategies that ensure optimal staffing levels, efficient scheduling, and accurate forecasting to meet service level goals. The role includes overseeing real-time management, capacity planning, and performance reporting for customer-facing and operational teams. This position plays a critical role in balancing employee satisfaction with operational efficiency. Key Responsibilities: 1. Forecasting & Capacity Planning: Develop short-term and long-term forecasts for call volume, workload, and staffing requirements using historical data and predictive models. Collaborate with business leaders to align staffing plans with budget and business goals. 2. Scheduling: Create, review, and adjust staff schedules to ensure proper coverage and adherence to service level agreements (SLAs). Manage shift patterns, and adherence to labor laws and company policies. 3. Real-Time Management: Oversee the real-time monitoring of queues and agent performance. Make on-the-fly decisions to address staffing gaps, call spikes, and unexpected absenteeism. 4. Reporting & Analysis: Generate and analyze WFM reports on forecast accuracy, schedule adherence, occupancy, and other KPIs. Provide insights and recommendations to operations leadership for continuous improvement. 5. Dialer & Data Strategy (Specific to BPO & Aimyo Dialer): Own the end-to-end dialer strategy using Aimyo , including campaign setup, lead management, pacing controls, and agent utilization. Collaborate with operations and data analytics teams to optimize dialing strategies across inbound, outbound, and blended campaigns. Monitor and analyze dialer performance metrics (connect rate, drop rate, call attempts per lead, etc.) to enhance productivity and compliance. Implement segmentation and data scoring to prioritize high-potential leads and reduce customer acquisition cost (CAC). Design and execute A/B tests for dialer logic, call windows, retry logic, and campaign performance to drive continuous improvement. Maintain compliance with regulatory standards (e.g., DND, TCPA equivalents) and internal quality benchmarks. Ensure optimal data utilization by integrating dialer insights with workforce planning—aligning staffing with campaign goals and peak hours. Support real-time decision-making through performance dashboards, agent availability tracking, and live floor coordination. Collaborate with IT and vendors for upgrades, maintenance, and issue resolution. 6. Leadership & Team Management: Lead, coach, and develop a team of WFM analysts and real-time analysts. Promote a culture of accountability, performance, and continuous learning. 7. Stakeholder Engagement: Act as a strategic partner to Operations, HR, Finance, and other departments. Present findings and recommendations to senior leadership to influence decision-making. Qualifications: Education: Bachelor’s degree in Business, Operations Management, Statistics, or a related field (Master’s preferred). Experience: 5+ years of experience in Workforce Management, preferably in a contact center or service-based environment. 2+ years in a leadership or managerial role. Skills: Strong analytical and forecasting skills. Proficient in WFM tools (e.g., NICE, Verint, Genesys, or similar). Advanced Excel skills; familiarity with SQL, Power BI, or Tableau is a plus. Excellent communication and stakeholder management skills. Ability to thrive in a fast-paced, dynamic environment. Key Competencies: Strategic Thinking Data-Driven Decision Making Leadership & Team Development Problem Solving Communication & Influence Time Management Interested Candidates can call or WhatsApp on 9289809622 HR Prachi Job Type: Full-time Pay: ₹35,000.00 - ₹70,000.00 per month Benefits: Provident Fund Work Location: In person Speak with the employer +91 9289809622
Posted 2 weeks ago
0 years
1 - 2 Lacs
Bengaluru
On-site
Position Summary: We’re seeking a Data Scientist to support the development and deployment of machine learning models and analytics solutions that improve decision-making across the mortgage lifecycle—from acquisition to servicing. In this hands-on role, you’ll contribute to building predictive models, customer segmentation tools, and automation workflows that enhance operational efficiency and customer outcomes. You’ll work closely with senior data scientists and cross-functional teams to translate business needs into well-scoped modeling tasks, with opportunities to apply natural language processing (NLP), statistical modeling, and experimentation frameworks in a regulated financial environment. This role reports to a senior leader in Data Science. Job Functions and Responsibilities: Develop and maintain machine learning models and statistical tools for use cases such as risk scoring, churn prediction, segmentation, and document classification. Collaborate with Product, Engineering, and Analytics teams to identify data-driven opportunities and support automation initiatives. Translate business questions into modeling tasks and contribute to the design of experiments and success metrics. Assist in building and maintaining data pipelines and model deployment workflows in partnership with data engineering. Apply techniques such as supervised learning, clustering, and basic NLP to structured and semi-structured mortgage data. Support model monitoring, performance tracking, and documentation to ensure compliance and audit readiness. Contribute to internal best practices and participate in peer reviews and knowledge-sharing sessions. Stay current with developments in machine learning and analytics relevant to mortgage and financial services. Qualifications: Minimum education required: Masters or PhD in engineering/math/statistics/economics, or a related field Minimum years of experience required: 2 (or 1, post-PhD), ideally in mortgage, fintech, or financial services Required certifications: None Specific skill or ability needed Minimum software or applications experience required/preferred Minimum experience required using mobile technology: None Any other requirements an ideal applicant needs to have that is not covered by above: None Experience working with structured and semi-structured data; exposure to NLP or document classification is a plus. Understanding of model development lifecycle, including training, validation, and deployment. Familiarity with data privacy and compliance considerations (e.g., ECOA, CCPA, GDPR) is preferred. Strong communication skills and ability to present findings to technical and non-technical audiences. Proficiency in Python (e.g., scikit-learn, pandas), SQL, and familiarity with ML frameworks like TensorFlow or PyTorch.
Posted 2 weeks ago
170.0 years
3 - 5 Lacs
Bengaluru
On-site
Job ID: 32699 Location: Bangalore, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 15 Jul 2025 Job Summary Vulnerability Remediation Engineer will be part of the Cyber Risk Remediation team under the CIO function and lead the vulnerability management activities for retail bank division. The engineer will play a vital role in triaging, analysis and remediation of vulnerability findings to achieve security goals and risk reduction target for the department. The role requires optimal engagement with various stakeholders including technology delivery leads, information security officers and Collaborate with IT teams to develop and track effective remediation plans for identified vulnerabilities. Triaging - Assessment / analysis of vulnerability scan results to prioritize vulnerabilities based on severity, potential impact, and exploitability while aligning with the remediation priorities with the organization’s security standards. Remediation Planning - Develop strategies to identify, manage, and mitigate identified threats and vulnerabilities to attain desired risk profile and communicate strategies to key stakeholders. Collaborate with IT teams to develop and implement effective remediation plans for identified vulnerabilities. Advisory / Solution Consulting - Provide technical guidance on patching, configuration changes, and security best practices. Demonstrate in-depth knowledge and understanding of the global threat landscape, cybersecurity trends, emerging technologies, and provide expertise / consultation to application teams for vulnerability remediation. Risk Assessment - Evaluate the potential impact of vulnerabilities on the organization's systems and data. Collaborate with risk management teams to assess the overall risk posture and prioritize mitigation efforts. Assist with the selection of cost-effective security controls to mitigate risk (e.g., protection of information, systems, and processes) Key Responsibilities Strategy Remediation Advisory & Planning - Develop strategies to identify, manage, and mitigate identified threats and vulnerabilities to attain desired risk profile and communicate strategies to key stakeholders. Collaborate with IT teams to develop and implement effective remediation plans for identified vulnerabilities. Shift Left - Drive DevSecOps practices by integrating and managing automated secure coding tools within CI/CD pipelines, interpreting results, and collaborating with Development and Operations teams to embed security throughout the development lifecycle. Processes Prioritization - Assessment / analysis of vulnerability scan results to prioritize vulnerabilities based on severity, potential impact, and exploitability while aligning with the remediation priorities with the organization’s security standards. Possess a deep and broad understanding of core cybersecurity principles, common attack vectors (e.g., OWASP Top 10), mitigation techniques, cryptography, standard frameworks, and security across network, protocol, system, and application layers. People & Talent Advisory / Solution Consulting - Provide technical guidance on patching, configuration changes, and security best practices. Demonstrate in-depth knowledge and understanding of the global threat landscape, cybersecurity trends, emerging technologies, and provide expertise / consultation to application teams for vulnerability remediation. Risk Management Risk Assessment - Evaluate the potential impact of vulnerabilities on the organization's systems and data. Collaborate with risk management teams to assess the overall risk posture and prioritize mitigation efforts. Assist with the selection of cost-effective security controls to mitigate risk (e.g., protection of information, systems, and processes) Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders CIO, CISO, CISRO, ICS, WRB Technology – Domain Technology Leads, Chapter Leads – Production Engineering, Development Skills and Experience Cyber Security - Vulnerability Analysis Exploitability Analysis / Threat modelling Secure Coding / OWASP / CWE Scripting / Infrastructure as a Code Programming Languages (Java preferred) Security Shift Left / DevSecOps Vulnerability Scoring Systems (CVSS, EPSS etc) Solid understanding of information security policies, standards, and industry best practices Qualifications Education Bachelor’s degree in computer science, information security, or a related field Membership Preferred Security Research Organization memberships / awareness Certifications Professional certification such as CEH, CVA, CISSP, CISA, or CISM Languages English Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers www.sc.com/careers
Posted 2 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
Noida
On-site
Job Title Business Development Executive – AI-Powered Sales & Outreach Location : Noida Sector 7 Job Type : Full-time Department : Sales & Market Expansion About GBA: Gaurav Bhagat Academy is India’s leading sales training and business coaching organization. Founded by Grant Cardone-certified trainer Gaurav Bhagat, GBA empowers corporates, entrepreneurs, and professionals to scale with 10X thinking through bootcamps, corporate trainings, consulting, and online programs. Learn more at www.gauravbhagatacademy.com. Role Summary: We are looking for an energetic, tech-savvy Business Development Executive who thrives on using AI-powered tools for market outreach, CRM upkeep , and client acquisition. You will support the sales team in identifying opportunities, managing leads, and executing smart outreach strategies with measurable results. Key Responsibilities: Business Development & Market Outreach: Identify, target, and qualify prospects through AI-supported platforms (e.g., LinkedIn Sales Navigator, Apollo). Develop and execute outreach campaigns via email, LinkedIn, and calls. Represent GBA’s bootcamps and training offerings to corporate clients, startups, and educational institutions. Maintain and grow a strong sales pipeline with real-time performance tracking. CRM Management: Keep CRM (e.g., Zoho, Salesforce) updated with lead status, follow-ups, and client interactions. Automate lead flows, reminders, and follow-up communications using AI-based systems. Extract and report key CRM metrics for internal sales reviews. AI-Enhanced Execution: Use tools like ChatGPT, Jasper, or Notion AI to generate sales content, presentations, and email sequences. Automate lead scoring, meeting reminders, and data entry tasks. Stay updated with the latest AI trends for sales enablement and client engagement. Skills & Qualifications: Bachelor’s in Business, Marketing, or related field. 1–3 years of experience in B2B sales or business development (experience in training/consulting/edtech is a plus). Proficient with CRM systems and sales outreach tools. Familiarity with AI tools (ChatGPT, Jasper, Notion AI, etc.) for business use. Excellent verbal and written communication skills. Strong organizational and time-management abilities. Bonus if you have: Certification in AI, digital sales, or marketing automation tools. Experience in the learning & development, consulting, or coaching sector. Understanding of Grant Cardone methodologies or GBA frameworks (C.R.I.S.P., 6P Model, etc.) What We Offer: Work in a fast-growing sales coaching academy alongside top brands like Microsoft, TATA AIA, HDFC, and more. Gain exposure to cutting-edge AI applications in sales and training. Dynamic team culture driven by 10X goals and high performance. Performance-based incentives and career advancement opportunities. To Apply : Send your resume and a short note on how you've used AI in sales or outreach to hr@consortiumgifts.com with the subject line: “BD Executive – AI Outreach @ GBA” Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Language: English (Required) Work Location: In person
Posted 2 weeks ago
8.0 years
0 Lacs
Delhi, India
Remote
About Us: HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. About the Role: As a Senior Data Scientist, you will design and deploy AI-driven systems that support key business functions like Sales, Customer Success, and Product. You’ll own the end-to-end lifecycle from experimentation to production, applying techniques like predictive modeling, real-time scoring, and AI agent orchestration. Working cross-functionally, you’ll translate data into automation and decision-making tools that drive measurable business outcomes. Requirements: 8+ years in data science, ML, or applied AI roles, ideally within SaaS (B2B or PLG preferred) Expert in SQL, Python, and modeling frameworks (e.g. scikit-learn, XGBoost, LightGBM) Proven experience building and deploying predictive models in production (churn, conversion, LTV, usage drop-off) Experience in fine-tuning models either with FFT or LORA (Or variants of) Strong hands-on experience with OpenAI models, LangChain, and agent orchestration tools Demonstrated prompt engineering capability: designing and refining system and task-specific prompts Experience implementing retrieval-augmented generation (RAG) using embeddings and vector DBs (Pinecone, FAISS, etc.) Experience testing, training, and deploying models/agents via Cloudflare Workers or equivalent serverless environments Familiarity with streaming usage data pipelines and real-time behavioral scoring Strong storytelling skills: you can articulate technical work to non-technical stakeholders clearly and persuasively Responsibilities: Develop and fine-tune machine learning models using advanced algorithms like gradient boosting (XGBoost, LightGBM) and lightweight neural networks to better grade customer churn, account health decline, upsell opportunities, and trial conversion rates Pull data from feature sets across CRM, product usage, support, and NPS. Cleanse and transform data to form a holistic view of account health. Build production-grade models to predict churn, account health decline, usage slowness, upsell opportunity, and trial conversion Create real-time scoring mechanisms to alert GTM teams about at-risk customers and under-engaged segments Use OpenAI models, LangChain (or equivalent) or open source models to build intelligent assistants, auto-analysis agents, and retrieval-based matchers Design prompts and agent flows to answer RevOps questions, generate insight summaries, and automate interventions Implement retrieval-augmented generation (RAG) architectures using vector databases (e.g., Pinecone, FAISS) EEO Statement: At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Posted 2 weeks ago
2.0 - 3.0 years
1 - 5 Lacs
Indore
On-site
Academic Coordinator will be responsible for developing, implementing, and overseeing educational programs within an institution. They ensure curriculum alignment with educational standards, create engaging learning materials, and assess program effectiveness. They also facilitate professional development for educators and manage curriculum review processes. · Working with HODs to create and update undergraduate curricula. · Reviewing all curricula to confirm that all departments are following the right curriculum at throughout the academic session. · Managing the implementation of new curriculum delivery models and learning resources · Conducting regular assessments and evaluations of curriculum effectiveness. · Faculty allocation, Faculty orientation and liasoning between all faculty, HoDs, and coordinators. · Creating templates for marking criteria, lesson and session plans, grading criteria, assignments, question paper formats etc to maintain uniformity. · Ensuring deadline clashes for assignments do not happen. · Working with HoDs to select appropriate end term paper templates, and reviewing final papers. · Curriculum design and update: overviews, unit and session plans, handouts, assessment documents including blueprints, question papers and scoring guides · Conducting & organising Faculty development programs. · Curriculum review committees: formation, selection, spearheading committee meetings etc · Staying informed on emerging trends in education and curriculum development. · Developing ways to evaluate student learning and provide feedback. · Adapting Curriculum: Modifying the curriculum to meet the needs of diverse learners, including students with individualized education plans (IEPs). · Providing training and support to teachers on curriculum implementation and instructional best practices. Skill Sets Required: · Academic Background & Experience in Design · Minimum Experience 2-3 years · Strong understanding of curriculum development principles and best practices. · Excellent communication, collaboration, and interpersonal skills. · Strong organizational and project management skills. · Proficiency in relevant educational technologies and software. · Ability to work independently and as part of a team. · Knowledge of relevant legislation, health and safety, safeguarding, and equality and diversity policies. · Strong understanding of educational theory and pedagogy. · Excellent communication and interpersonal skills. · Ability to analyze data and evaluate the effectiveness of curriculum and instruction. Problem-solving and critical thinking skills. · Creativity and innovation in designing learning experiences. · Adaptability and flexibility to meet the changing needs of learners and educational settings. Job Type: Full-time Pay: ₹12,076.32 - ₹49,224.07 per month Schedule: Day shift Ability to commute/relocate: Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Education: Master's (Required) Experience: Education administration: 5 years (Preferred) Work Location: In person
Posted 2 weeks ago
0.0 - 2.0 years
0 Lacs
Pune, Maharashtra, India
Remote
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Offensive Security Analyst We are looking for a professional to join us as an Offensive Security Analyst in our Pune, India office. This professional will be responsible for conducting penetration tests and security assessments across cloud and on-premises environments. This role requires good technical expertise, out-of-box thinking, and effective communication skills to proactively identify, communicate and address security risks. What you’ll do: Typical daily work will consist of planning and performing penetration tests on cloud-based and on-premises infra & applications to identify security weaknesses and loopholes Support the penetration testing lifecycle—from information gathering and vulnerability scanning to manual exploitation and documentation Collaborate closely with the vulnerability management team to validate exploitable vulnerabilities and help prioritize remediation Collaborate with infra owners, developers, business teams to understand applications and infrastructure and provide practical, remediation-focused security advice Help create clear, actionable penetration testing reports including proof-of-concept, risk ratings, and remediation guidance Developing and testing custom exploits to demonstrate vulnerabilities and assess the potential impact on systems Conduct comprehensive cloud penetration tests targeting AWS, Azure, GCP to identify and exploit misconfigurations, insecure interfaces, and vulnerabilities in cloud services and applications Regularly review and enhance penetration testing methodologies and practices to adapt to evolving threats and technologies Participate in internal security knowledge-sharing sessions and team meetings to learn from senior testers and share discoveries What you’ll bring: Strong foundational understanding of information security principles Familiarity with tools such as: Nmap, Burp Suite, OWASP ZAP, Nikto (Web/App Testing) Nessus, OpenVAS, Kali Linux (Infrastructure Scanning), and Metasploit (for controlled exploit validation) Basic Knowledge of: OWASP Top 10 web application vulnerabilities Common infrastructure weaknesses (e.g., SMB, RDP, DNS, FTP, SMTP issues) Authentication and access control issues A deep interest in Cyber Security and a drive to learn about penetration testing skills through hands-on practice, research, and community engagement Comfort working in command-line environments (Linux shells, Windows CMD/PowerShell) for reconnaissance and exploitation. Strong analytical and problem-solving mindset, with the ability to break down complex problems and think creatively Eagerness to learn from real-world engagements and senior team members, with a growth mindset and a proactive approach to developing technical depth and practical experience Familiarity with secure communication protocols (e.g., HTTPS, SSH, VPNs) and how insecure configurations can be exploited Good verbal and written communication skills to clearly explain technical concepts and document findings Passion for cybersecurity, demonstrated through CTF participation, cybersecurity clubs, academic projects, personal labs, or platforms like Hack the Box, TryHackMe, or OverTheWire Good to have skills and abilities: Completion of relevant cybersecurity coursework or certifications Basic scripting in Python, Bash, or PowerShell for automating tasks or building internal tools Understanding of web application architecture (client-server model, HTTP protocol, APIs) Awareness of vulnerability disclosure platforms (e.g., CVE database) and responsible reporting practices Basic Knowledge of vulnerability management and scanning best practices such as CVE database and the CVS System used for scoring vulnerabilities Academic Qualifications: Bachelor’s degree in computer science/management of computer information/Cybersecurity 0-2 years of Penetration Testing / Red-Teaming / Offensive Security Must have Security Certifications: OSCP / CREST / GPEN / HTB-CPTS Security Certifications: CRTP/CARTP, CRTE, CRTO (I & II), OSEP, OSED, GRTP Cloud Certifications: AWS CLP, AWS Security Specialty Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying? At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At: www.zs.com
Posted 2 weeks ago
0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Position/Title: Resource Person (Part-Time/ Hourly basis) Area: Strategy/ HR/ Finance/ Economics/ Marketing Job duties: Helping the faculty to prepare an AOL compliant course outline. To help the faculty with designing appropriate assignments based on attending the faculty’s session. Attending classroom sessions and resolving /clearing student’s queries related to the topic Assisting faculty to manage individual/ group evaluations during in-class evaluations along with scoring if need be. Uploading the assignments in a timely manner. Evaluating & assessing off-campus assignments, group work, quizzes and exam papers. Preparing AOL reports for the evaluations. Providing detailed feedback to the students. Sharing the feedback with the faculty. Collating all the comments from the faculty & releasing the marks to the FMB academic team. Available on campus for attending the classroom sessions (4-5 days in a month) Education: Full time Master's Degree in related areas is mandatory Experience: Any experience in Academics for Graduate/ Post graduate courses is desirable Capability/skills required: Good knowledge of subjects specified Good knowledge of MS Office (Word, Excel, Power point) Good communication & interpersonal skills (oral & written) Maturity to deal with Students/ Participants Keep abreast with the latest knowledge in the subject.
Posted 2 weeks ago
3.0 - 5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 1000 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview We're looking for a dynamic Specialist - Training & Quality who will be responsible for designing & implementing training programs to enhance the skill and performance of the team. Key Responsibilities Quality Assurance & Performance Management Ensure consistent and accurate quality assessments across the team. Review quality evaluations conducted by Quality Analysts to ensure accuracy and constructive feedback. Provide coaching, mentoring, and continuous feedback to Quality Analysts to enhance performance and skill development. Conduct regular calibration sessions with Quality Analysts to maintain alignment and consistency in evaluation and scoring standards. Analyze quality data and report on key performance indicators (KPIs), trends, and actionable insights. Share quality trends and findings with management to support data-driven decision-making and process enhancements. Lead root cause analysis for quality issues and collaborate with cross-functional teams to implement corrective actions. Training & Development Identify training needs and coordinate relevant sessions to upskill the quality team. Collaborate with departments and stakeholders to assess skill gaps and training needs for team leaders. Design and deliver engaging training programs focused on leadership and supervisory skill development. Use a variety of instructional techniques such as role-playing, case studies, and interactive exercises to drive impactful learning experiences. Provide training on key leadership competencies including effective communication, decision-making, conflict resolution, and team building. Leadership & Collaboration Support the development of team leaders by fostering skills to build and lead high-performing teams. Promote a culture of collaboration, continuous improvement, and positive team dynamics. Establish a feedback loop with Contact Center Supervisors and Managers to address concerns and provide quality-focused guidance. Gather feedback from team leaders to refine training content and delivery methods continuously. Share recommendations with leadership on training effectiveness and its impact on team leader performance. Qualifications & Skills Required Bachelor's degree 3-5 years of relevant experience in training Excellent communication skills, both verbal and written Strong organizational skills to plan and execute training programs effectively Strong interpersonal skills to build rapport with team leaders and stakeholders at all levels Proficiency in Microsoft Office Suite and any relevant training software/tools Be a part of Junglee Games to: Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us Explore the world of Junglee Games through our website, www.jungleegames.com. Get a glimpse of what Life at Junglee Games looks like on LinkedIn. Here is a quick snippet of the Junglee Games Offsite’24 Liked what you saw so far? Be A Junglee
Posted 2 weeks ago
15.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Director of Digital Demand, India Location: Remote (Mumbai) EGNYTE YOUR CAREER. SPARK YOUR PASSION. Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career — you’re becoming part of a team of doers, thinkers, and collaborators who live by our core values: • Invested Relationships • Fiscal Prudence • Candid Conversations ABOUT EGNYTE Egnyte is a secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations. We help customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost productivity — on any app, any cloud, anywhere. Visit www.egnyte.com for more. About the Role We are seeking a future-focused, hands-on Director of Digital Demand based in India to lead a high-performing team of digital specialists across SEM, SEO, Paid Social, Website Acquisition, and Trial Engagement Marketing. This leader will drive full-funnel digital performance while evaluating and integrating AI-powered tools and emerging technologies to scale growth, improve personalization, and drive measurable impact. You’ll collaborate cross-functionally across Web, Product Marketing, Marketing Ops, and Analytics teams to ensure Egnyte’s digital journey is optimized for conversion, relevance, and innovation. WHAT YOU’LL DO: 📈 Digital Performance Strategy & Innovation • Build and execute a scalable global digital acquisition strategy to exceed MQL, trial, and pipeline targets. • Champion AI and automation to improve content creation, media targeting, personalization, and campaign optimization. • Continuously assess and adopt emerging technologies (e.g., AI-powered SEO tools, predictive analytics, generative content) to drive competitive advantage. • Lead experimentation frameworks across the full funnel — from visit to conversion to pipeline. 🚀 Channel Leadership & Optimization • Manage and mentor channel experts across Paid Search, SEO, Paid Social, and Web Engagement. • Oversee multi-platform execution (Google Ads, Performance Max, LinkedIn, Meta, Programmatic, etc.) to drive trial and conversion outcomes. • Partner with creative and content teams to leverage AI for scalable, brand-aligned assets and messaging. • Lead ethical first-party data strategy to enable privacy-first personalization across channels. 📅 Planning & Budget Ownership • Lead quarterly and semi-annual planning for all digital demand channels. • Deliver performance-driven plans to leadership, secure budgets, track utilization, and optimize investments to maximize pipeline impact. • Use predictive analytics and real-time insights to dynamically reallocate spend for maximum ROI. 📊 Analytics & Performance Insight • Define KPIs and success metrics for digital programs; work with Marketing Ops and Analytics to deliver insightful dashboards and reporting. • Drive cohort, funnel, and attribution analysis to optimize performance and trial-to-paid conversion. • Translate data into actionable insights to improve spend efficiency and pipeline contribution. 🤝 Cross-Functional Leadership • Collaborate closely with Product Marketing, Web, Creative, and BDR teams to ensure full-funnel alignment. • Act as the senior-most digital marketing leader in India and key contributor to global demand strategy. • Partner with RevOps, Martech, and Data teams to shape a forward-looking marketing tech stack. YOUR QUALIFICATIONS: ✅ Must-Have Experience • 15+ years in B2B SaaS digital marketing, including 3+ years in a Director or senior leadership role. • Proven success driving pipeline through SEM, SEO, Paid Social, and digital conversion programs. • Deep understanding of full-funnel KPIs, trial-based acquisition models, and conversion rate optimization. • Expertise in GA4, Performance Max, attribution models, lead scoring, and ROI tracking. • Experience building and scaling AI-enhanced campaigns or tools into workflows. 💡 Preferred Qualifications • Prior leadership experience with globally distributed or hybrid marketing teams. • Familiarity with modern Martech (Marketo, Salesforce, HubSpot, Dynamic Yield, etc.) • Demonstrated ability to translate AI and data innovations into real business outcomes. • Strong grasp of ethical data practices and compliance (GDPR, CCPA, etc.). • Strategic thinker with the agility to experiment, learn fast, and scale what works. Why Join Us? • Join a $250M+ high-growth SaaS company solving real-world data security and collaboration challenges. • Lead and innovate within a global digital demand engine at scale. • Work alongside a results-driven, collaborative team that embraces innovation, experimentation, and customer impact.
Posted 2 weeks ago
5.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Join Our Award-Winning Team at Dr. B. Lal Clinical Laboratory Pvt. Ltd ! We are delighted to share that Dr. B. Lal Clinical Laboratory Pvt. Ltd. has been recognized among India’s Top 100 Great Mid-Size Workplaces 2025 — a proud moment in our journey of excellence. Watch the proud moment here: Award Ceremony As we continue to scale new heights in diagnostic healthcare, we invite passionate professionals to join our team. Role: Consultant Pathologist Role Definition: The Consultant is responsible for ensuring high-quality diagnostic reporting, end-to-end technical supervision, adherence to NABL/ISO standards, and timely clinical correlation with Clinicians. The role involves oversight of pre-analytical to post-analytical processes, technical staff training, equipment calibration validation, and ensuring excellence in turnaround time (TAT), report accuracy, and patient & clinician satisfaction. Deliverables: Diagnostic Excellence Regulatory & Quality Compliance Clinician & Corporate Parties Satisfaction Team Enablement Stakeholder Engagement Responsibilities: Diagnostic Oversight & Reporting Personally validate and sign out pathological results within defined TAT, ensuring clinical correlation wherever applicable. Release critical, high-value, high-risk reports with history-backed interpretation. Ensure reporting of critical values within 30 minutes through Helpdesk coordination and documentation of escalation. Review repeat testing, delta checks, or Clinician queries before finalizing reports. Resolve escalated clinician or B2B partner queries related to report delay, interpretation, or values. Laboratory Operations Management Monitor daily workflow (sample registration to reporting) to ensure seamless processing without bottlenecks. Conduct morning huddles with technical team for daily work allocation, sample volume trends, pending TAT cases. Define shift plans, ensure break management, and redistribute manpower to high-load areas. Track hourly dashboards to monitor sample inflow, pending batches, machine utilization. Conduct daily walk-throughs of sample reception, processing, storage, and disposal areas. Maintain cold chain and monitor temperature logs of refrigerators, centrifuges, and transport boxes. Coordinate with logistics on delayed samples and prioritize urgent cases for immediate processing. Optimize TAT and batch processing to reduce costs. Monitor sample rejection or re-run trends and reduce wastage-related expenses. Keep manpower costs within budgeted limits through efficient shift rotation and overtime control. Prepare and present weekly Laboratory Operations Performance dashboards on CSAT, sample volume, rejection, TAT, QC, to HO Team. Quality Management & Compliance Daily IQC review with Laboratory/ Quality Manager— document, sign, and flag any trend shift. Review EQAS data, scoring, and discussion of non-conformities with root cause analysis. Approve monthly QC summary, LJs charts, and logbook updates. Review and sign off on calibration/maintenance logs for all analyzers. Ensure reagent logs, expiry management, and kit validation documentation are updated. Conduct monthly internal audits; verify SOP compliance, sample logs, and result traceability. Ensure CAPA closure within 7 working days of any non-compliances or deviation. Ensure SOP version control and display; conduct annual policy review with Central QA team. Pre-Analytical & Sample Management Supervise specimen collection quality, labeling accuracy, transport condition, and rejection criteria compliance. Conduct random audits of sample adequacy and SOP adherence by phlebotomy and accessioning teams. Ensure timely centrifugation of time-sensitive parameters Coordinate with logistics and floor teams for timely sample receipt and prioritization of samples. Conduct monthly training for high-error (Pre Analytical Non Compliances) phlebotomy/branch teams. Technical Team Training & Development Conduct structured induction and monthly training programs on SOPs, test parameters, compliances, and QMS updates. Review competency assessments, technical error trends, and initiate re-training wherever needed. Lead scientific case discussions and knowledge sessions to upskill team members. Consumables, Reagents, Instrumentation & Infrastructure Oversight Review monthly consumption patterns of reagents, kits, and consumables against test volume. Validate monthly indents before purchase approval; avoid overstocking/stockout. Monitor machine downtime, AMC status, and repair costs; escalate cost overages to Central Team. Review daily maintenance, calibration logs, and error flags on automated machines Approve validation protocols for new test methods or equipment introduced in the laboratories. Ensure zero downtime and contingency planning for analyzers through AMC adherence and backup systems. Clinical Interface & Doctor Engagement Address Corporate Parties and clinician queries, including result clarification, discrepancy resolution, and diagnostic suggestions. Maintain communication with top KOLs & A category customers: key discussions, complaints, follow-ups. Participate in regional CMEs, RTMs, and case-based learning sessions with the medical community. Build credibility for DBCL services through scientific communication and evidence-based advice. Success Metrics: 100% accuracy rate in diagnostic tests and reports. 100% timely delivery of diagnostic results within established turnaround times 90% achievement of Quality indicators/ Laboratory Performance Score Adhere to a budget with no more than 2% variance. Customer feedback score of 4.8 or higher. Monthly CME/RTM participation Requirements: MD/DNB in Pathology with 3–5 years of experience in diagnostic labs (NABL preferred). Strong skills in Clinical Pathology, Biochemistry, Hematology, and QC processes. Proficient in LIMS, analyzers, audit readiness, and NABL documentation. Excellent diagnostic accuracy, team supervision, and clinician communication. Detail-oriented, accountable, and able to thrive in high-volume lab environments. Job Location: Jaipur Pay Scale: We offer a competitive salary package commensurate with experience, along with comprehensive benefits and opportunities for professional growth and development. Join our team and experience a workplace where you'll be supported, encouraged, and empowered to be your best self, both professionally and personally, as part of our ONE CARE culture. Organization Profile: Dr. B. Lal Clinical Laboratory, established in 1991, has been at the forefront of providing exemplary Pathological and Diagnostic solutions . With a commitment to incorporating the finest infrastructural and technological advancements in the global health sector, we have become a distinguished preference over the past 34+ years . Our relentless passion for delivering top-quality services, coupled with the unwavering trust of doctors and patients, has positioned us as a leader in reputed pathology lab networks. We take immense pride in being recognized as one of the "20 Best Workplaces in Pharmaceuticals, Healthcare, and Biotech India 2024" and achieving Great Place to Work certification for three consecutive years. This recognition reflects our commitment to fostering a positive work culture, employee well-being, and organizational excellence. Dr. B Lal Clinical Laboratory Pvt. Ltd. stands out as the only Pathology Lab Network with a remarkable presence of 160+ collection centers across Rajasthan. Our highly sophisticated Central Processing Laboratory, equipped with state-of-the-art technology, is complemented by 13+ regional laboratories strategically located in Kotputli, Bhilwara, Ajmer, Alwar, Sriganganagar, Jodhpur, Ahmedabad, Kota, Bharatpur, and Sikar. This expansive network enables us to provide prompt and efficient diagnostic services to our valued customers. Currently, we offer an extensive range of over 1500+ tests across various disciplines, including: ✔ Clinical Pathology & Biochemistry ✔ Haematology ✔ Microbiology & Serology ✔ Histopathology ✔ Radiology ✔ Molecular Biology With a strong emphasis on professionalism and accuracy, our tests are conducted in a professional environment by a team of highly skilled experts, ensuring precise and reliable results. At Dr. B. Lal Clinical Laboratory Pvt. Ltd., we have consistently led the way in adopting and implementing advanced technologies in the field of pathology. Our unwavering commitment to our motto, "Serves Best, Serves All," drives us to deliver excellence in all aspects of our services. We are proud to cultivate a workplace that encourages continuous learning, collaboration, and growth. Our core values form the foundation of our work culture: ✔ Customer First – Prioritizing patient well-being ✔ Accountability – Taking ownership of our actions ✔ Respect & Trust – Fostering strong relationships ✔ Excellence – Striving for the highest standards For over 34+ years, these values have guided us to always put our patients first, earning us immense trust and satisfaction from our customers. As we move forward, Dr. B. Lal Clinical Laboratory remains committed to pushing the boundaries of innovation, enhancing our services, and setting new benchmarks in pathology and healthcare. With advanced technology, a dedicated team, and a patient-centric approach, we continue to build a healthier and better future for all.
Posted 2 weeks ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Role - Assessment Developer Experience - 3+ years Work Location - Hyderabad Notice Period - Immediate Joiners Mandatory Skills 3+ years of overall experience Assessment Development / Content Development Should be from an English language background ( English teacher or faculty ) English language trainer Responsibilities Write and review items, gather and resolve feedback from multiple sources on items and evaluate item acceptability after testing Participate in and manage constructed-response scoring activities, including work with faculty consultants or state department staff Approve items for use on tests, evaluating both content and psychometric properties Devise strategies for improving outside item writer results; develop item writer training materials; plan and lead item writer training meetings; monitor work with outside item writers Design and develop new assessments and innovative products and services; develop new blueprints and item types, working with the project team and client Write rules for test creation system, assemble pretests, tests, and/or Computer-Adaptive Testing (CAT) pools; review tests and participate in CAT simulation activities; assist in preparation of Special Test Additions Respond to Supervisor Irregularity Reports (SIRs) and candidate inquiries, review responses to candidate inquiries to ensure accuracy and appropriate responses; investigate possible copyright violations; review and make recommendations for security cases Work with client committees -- organizing meetings, recruiting and training committee members, recommending committee members, organizing review materials, developing training materials and agendas, explaining and summarizing analysis results and advising on measurement issues Work directly with client content representatives to obtain signoff on items and tests; may attend client launch meetings, planning meetings and update meetings • Plan and develop program publications and interpretive test preparation materials Participate in teacher training activities • Plan and conduct reliability, validity or comparability studies • Train others in the application of item statistics and assembly of tests Work with Statistics staff during the test assembly process to obtain sign-off on statistical parameters of forms • Plan, manage, and direct test development activities as a lead for one or more program teams, possibly as a member or leader of a test creation team • Manage the item evaluation process for one or more programs, use feedback from committee meetings and department staff to improve item quality for a program Make recommendations on scoring problem items Coach staff as appropriate Serve on policy and planning committees with increasing responsibility Serve as an organisation’s spokesperson on matters of test development in the field of specialty • Direct projects, delegate work, and monitor progress Create, implement, and monitor item development plans Undertake and oversee small special development projects Monitor budget requirements for one or more projects Adhere to ethical standards and comply with the laws and regulations applicable to your job function Applicants can connect with Abhishek for more details Email - abhishek.m@livecjobs.com WhatsApp - 9154908075
Posted 2 weeks ago
5.0 years
0 - 0 Lacs
Karol Bagh, Delhi, Delhi
On-site
Job Title: Workforce Management (WFM) Manager Department: Operations / Call Center Location: Karol Bagh, Delhi Reports To: Director of Operations / Head of WFM Job Summary: The Workforce Management (WFM) Manager is responsible for developing and executing workforce strategies that ensure optimal staffing levels, efficient scheduling, and accurate forecasting to meet service level goals. The role includes overseeing real-time management, capacity planning, and performance reporting for customer-facing and operational teams. This position plays a critical role in balancing employee satisfaction with operational efficiency. Key Responsibilities: 1. Forecasting & Capacity Planning: Develop short-term and long-term forecasts for call volume, workload, and staffing requirements using historical data and predictive models. Collaborate with business leaders to align staffing plans with budget and business goals. 2. Scheduling: Create, review, and adjust staff schedules to ensure proper coverage and adherence to service level agreements (SLAs). Manage shift patterns, and adherence to labor laws and company policies. 3. Real-Time Management: Oversee the real-time monitoring of queues and agent performance. Make on-the-fly decisions to address staffing gaps, call spikes, and unexpected absenteeism. 4. Reporting & Analysis: Generate and analyze WFM reports on forecast accuracy, schedule adherence, occupancy, and other KPIs. Provide insights and recommendations to operations leadership for continuous improvement. 5. Dialer & Data Strategy (Specific to BPO & Aimyo Dialer): Own the end-to-end dialer strategy using Aimyo , including campaign setup, lead management, pacing controls, and agent utilization. Collaborate with operations and data analytics teams to optimize dialing strategies across inbound, outbound, and blended campaigns. Monitor and analyze dialer performance metrics (connect rate, drop rate, call attempts per lead, etc.) to enhance productivity and compliance. Implement segmentation and data scoring to prioritize high-potential leads and reduce customer acquisition cost (CAC). Design and execute A/B tests for dialer logic, call windows, retry logic, and campaign performance to drive continuous improvement. Maintain compliance with regulatory standards (e.g., DND, TCPA equivalents) and internal quality benchmarks. Ensure optimal data utilization by integrating dialer insights with workforce planning—aligning staffing with campaign goals and peak hours. Support real-time decision-making through performance dashboards, agent availability tracking, and live floor coordination. Collaborate with IT and vendors for upgrades, maintenance, and issue resolution. 6. Leadership & Team Management: Lead, coach, and develop a team of WFM analysts and real-time analysts. Promote a culture of accountability, performance, and continuous learning. 7. Stakeholder Engagement: Act as a strategic partner to Operations, HR, Finance, and other departments. Present findings and recommendations to senior leadership to influence decision-making. Qualifications: Education: Bachelor’s degree in Business, Operations Management, Statistics, or a related field (Master’s preferred). Experience: 5+ years of experience in Workforce Management, preferably in a contact center or service-based environment. 2+ years in a leadership or managerial role. Skills: Strong analytical and forecasting skills. Proficient in WFM tools (e.g., NICE, Verint, Genesys, or similar). Advanced Excel skills; familiarity with SQL, Power BI, or Tableau is a plus. Excellent communication and stakeholder management skills. Ability to thrive in a fast-paced, dynamic environment. Key Competencies: Strategic Thinking Data-Driven Decision Making Leadership & Team Development Problem Solving Communication & Influence Time Management Interested Candidates can call or WhatsApp on 9289809622 HR Prachi Job Type: Full-time Pay: ₹35,000.00 - ₹70,000.00 per month Benefits: Provident Fund Work Location: In person Speak with the employer +91 9289809622
Posted 2 weeks ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Title: Data Analyst Location: Bengaluru, Karnataka, India About the Role We're looking for an experienced Data Analyst to join our team, focusing on building and enhancing underwriting products specifically for the Indian market. In this role, you'll be instrumental in developing sophisticated credit assessment frameworks and scoring models by leveraging diverse data sources. If you're passionate about data, have a deep understanding of the Indian financial services landscape, and thrive in a dynamic environment, we encourage you to apply. What You'll Do Be the powerhouse behind scalable and efficient solutions that span across a broad spectrum of fintech sectors—be it lending, insurance, investments. Our work isn't confined to a single domain. We tackle a diverse set of problem statements, from computer vision and tabular data to natural language processing, speech recognition, and even Generative AI. Each day brings a new challenge and a new opportunity for breakthroughs. What You'll Bring Bachelor's or Master's in Engineering or equivalent. 2+ years of Data Science/Machine Learning experience. Strong knowledge in statistics, tree-based techniques (e.g., Random Forests, XGBoost), machine learning (e.g., MLP, SVM), inference, hypothesis testing, simulations, and optimizations. Bonus: Experience with deep learning techniques; experience in working Ad domain/reinforcement learning. Strong Python programming skills and experience in building Data Pipelines in PySpark, along with feature engineering. Proficiency in pandas, scikit-learn, Scala, SQL, and familiarity with TensorFlow/PyTorch. Understanding of DevOps/MLOps, including creating Docker containers and deploying to production (using platforms like Databricks or Kubernetes).
Posted 2 weeks ago
5.0 years
0 Lacs
Panchkula, Haryana
On-site
Description Job Description We are looking for a highly experienced Senior/Lead Marketing Automation Specialist (SFMC) to lead Salesforce Marketing Cloud (SFMC) implementations, develop multi-channel campaigns, and deliver advanced automation strategies for clients across industries. In this role, you’ll work closely with internal teams and global stakeholders to define marketing goals, architect solutions, and execute high-performing customer journeys. If you have a passion for automation, strong technical skills, and proven experience driving marketing success using SFMC, we’d love to connect. Skills Key Skills 5+ years of hands-on experience in Salesforce Marketing Cloud (SFMC). Strong expertise in Email Studio, Journey Builder, Automation Studio, Mobile Studio, Content Builder, and Cloud Pages. Proven experience in implementing or migrating SFMC instances. Solid understanding of lead lifecycle, customer journey mapping, and multi-channel campaign execution. Proficient in AMPscript, SQL, SSJS, HTML, CSS, JavaScript, jQuery, and JSON. Experience with Salesforce CRM Admin functionalities. Deep knowledge of email deliverability, performance analytics, and personalization strategies. Familiar with Data Views, Discover Reports, and Einstein Engagement. Ability to design scalable data models and work with APIs or third-party integrations. Clear, concise communicator—able to explain technical concepts to non-technical stakeholders. Certification preferred: SFMC Email Specialist, SFMC Consultant, Developer. Responsibilities Roles and Responsibilities Lead SFMC implementation, instance setup, or migration projects end-to-end. Gather requirements, lead solution design, and draft Statements of Work. Build and optimize email/mobile campaigns and customer journeys using Email Studio, Mobile Studio, Journey Builder, and Automation Studio. Define and implement lead scoring, nurturing, and routing strategies. Design and build reusable templates, scalable assets, and global campaign frameworks. Ensure quality delivery using testing tools and QA best practices. Improve campaign performance through A/B testing, segmentation, and analytics. Monitor instance health, ensuring clean folder structures, asset hygiene, and field-level governance. Maintain data hygiene, compliance, and deliverability best practices. Conduct client discovery sessions, platform audits, and develop automation roadmaps. Provide user training, documentation, and platform enablement support. Actively explore and guide AI adoption and innovation in SFMC workflows. Stay current with SFMC product updates and MarTech trends. Contacts Email: careers@grazitti.com Job Location HSIIDC Technology Park, Plot No – 19, Sector 22, 134104, Panchkula, Haryana, India
Posted 2 weeks ago
0.0 - 8.0 years
0 Lacs
Panchkula, Haryana
On-site
Description Job Description We’re looking for an experienced Senior/Lead Marketing Automation Specialist with deep expertise in Marketo to lead strategic automation initiatives, set up or migrate instances, and drive campaign performance at scale. The ideal candidate should be well-versed in lead lifecycle strategy, campaign optimization, and marketing data governance. If you’re someone who succeeds in a fast-paced environment and can advise both clients and internal stakeholders on best practices, we’d love to hear from you. Skills Key Skills 5–8 years of hands-on experience with Marketo. Strong experience in Marketo instance setup or migration. Proven ability to define and execute lead lifecycle strategies: scoring, routing, nurturing. Proficient in creating scalable campaign frameworks and reusable global templates. In-depth knowledge of segmentation, personalization, and engagement optimization. Experience in managing email deliverability, A/B testing, and performance analytics. Familiarity with data governance, privacy compliance, and deliverability standards. Strong documentation and process implementation skills. Ability to lead client calls, discovery sessions, and training workshops. Insight into AI trends and integration opportunities within marketing automation. Responsibilities Roles and Responsibilities Lead the setup or migration of Marketo instances from other platforms. Design and implement scalable lead lifecycle frameworks (scoring, routing, nurturing). Build reusable campaign templates and structures for enterprise-wide use. Manage end-to-end strategy and execution of global Marketo campaigns. Monitor and improve campaign performance using A/B testing and analytics. Enhance audience segmentation, personalization, and engagement strategies. Maintain optimal Marketo instance health: folder structure, asset hygiene, field management. Ensure data compliance, deliverability best practices, and privacy standards. Create and maintain SOPs, documentation, and naming conventions for internal teams. Conduct platform audits, develop automation roadmaps, and suggest enhancements. Guide AI feature adoption within Marketo and integrated tools. Act as a trusted consultant for internal and client stakeholders. Drive enablement sessions, training, and ongoing support to ensure platform success. Contacts Email: careers@grazitti.com Address: HSIIDC Technology Park, Plot No – 19, Sector 22, 134104, Panchkula, Haryana, India
Posted 2 weeks ago
0.0 - 5.0 years
0 Lacs
Panchkula, Haryana
On-site
Description Job Description We are looking for a skilled Marketing Automation Specialist with hands-on experience in Marketo to support our marketing operations. This role involves executing high-performing email campaigns, managing Marketo assets, and maintaining data integrity. The ideal candidate should have a strong understanding of marketing automation workflows and lead management practices. If you are passionate about campaign optimization and marketing operations, we’d love to connect. Skills Key Skills 3–5 years of experience working with Marketo. Proficient in building and deploying email campaigns, nurture flows, and lead scoring models. Strong skills in managing assets such as landing pages, emails, forms, and workflows within Marketo. Knowledge of CRM integration and sync-related troubleshooting. Understanding of marketing data hygiene, list management, segmentation, and campaign reporting. Ability to define and support lead lifecycle processes, including MQLs and lead routing rules. Familiarity with A/B testing methodologies and campaign performance optimization. Good communication and stakeholder management skills. Attention to detail with the ability to maintain a clean and scalable Marketo instance. Responsibilities Roles and Responsibilities Build, test, and deploy targeted email campaigns, nurture programs, and scoring models in Marketo. Create and manage Marketo assets, including landing pages, forms, and workflows. Optimize campaign performance through A/B testing, data analysis, and reporting. Maintain accurate data through segmentation, list hygiene, and CRM sync checks. Implement and document scalable campaign processes and consistent naming conventions. Support lead lifecycle strategy and define MQL criteria, routing logic, and scoring models. Monitor and improve email deliverability, bounce rates, and overall campaign health. Troubleshoot issues with campaign execution, integrations, or sync errors. Ensure ongoing Marketo instance hygiene and governance. Act as the primary point of contact for client stakeholders regarding campaign execution. Contacts Email: careers@grazitti.com Address: HSIIDC Technology Park, Plot No – 19, Sector 22, 134104, Panchkula, Haryana, India
Posted 2 weeks ago
12.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Company Description At 1GEN, we create transformative tech solutions that elevate stories of hope, connecting and inspiring people worldwide. Our team consists of system thinkers, code developers, technology architects, designers, strategy consultants, digital marketing specialists, and data scientists. Our current focus is on developing an AI powered Micro-financing platform. seeking a dynamic and analytical Head of Finance and Risk Modeling to lead our financial strategy, credit risk framework, and advanced risk analytics as we scale our inclusive lending operations across India and beyond. This is a mission-critical role that sits at the intersection of finance, credit innovation, and data science. Role Description 1. Strategic Finance Leadership Lead development of financial models, projections, and scenario planning aligned with business goals Manage capital allocation, fundraising support, and investor reporting Oversee budgeting, cash flow planning, and unit economics across loan products 2. Risk Modeling & Analytics Design and own risk scoring models using traditional and alternate data Partner with data science to develop ML/AI-based underwriting frameworks Continuously improve risk-adjusted return on capital (RAROC) metrics 3. Credit Policy & Portfolio Risk Set credit risk limits, loss forecasting, provisioning policies, and early warning systems Analyze cohort-level performance, repayment behaviors, and segment risks Build dashboards for NPA trends, delinquency buckets, and fraud detection 4. Compliance & Governance Ensure compliance with RBI guidelines, NBFC norms, and credit bureau reporting Establish strong internal controls and audit-ready documentation for financial and risk processes 5. Team & Cross-Functional Collaboration Lead a team of finance analysts, credit risk specialists, and data modellers Work closely with product, technology, and operations to optimize financial and risk levers Qualifications CA/MBA (Finance) or Master’s in Quantitative Finance / Economics / Statistics 8–12 years of experience in NBFCs, digital lending, banks , or fintechs Proven expertise in credit risk modeling, loan book management, and financial planning Hands-on experience with Python/R, Excel, SQL, Power BI/Tableau preferred Knowledge of RBI/NBFC compliance, IND-AS accounting and capital adequacy frameworks Key Attributes Strategic thinker with a bias for data-backed decisions Strong grasp of micro lending models and financial inclusion Comfort working in a fast-paced, ambiguous, and impact-focused startup environment Ability to influence senior stakeholders and investors We invite you to be part of India's next Micro-Financing Revolution!
Posted 2 weeks ago
2.0 years
2 - 3 Lacs
Kizhake Chālakudi
On-site
Operate and maintain digital printing machines such as: Flex & Vinyl Printers Cloth and Clear Sticker Printers Laser Printers for Sticker Printing, Scoring, and related tasks Prepare printing materials and ensure job accuracy, size, and quality. Load designs, adjust settings, and ensure optimal print output. Perform cutting and trimming operations as per final print specifications. Conduct routine machine maintenance and report any technical issues. Perform quality checks on prints to ensure alignment, color, and finish. Manage print files, layouts, and output using Adobe Illustrator and Photoshop . Coordinate with the design and production team to ensure timely delivery of jobs. Maintain clean and organized workstations and production area. Required Skills & Qualifications: Proven experience in operating digital printing equipment (Flex, Vinyl, Cloth, Laser). Good understanding of print material types and print handling techniques. Knowledge of cutting, lamination, and finishing processes. Proficiency in Adobe Illustrator and Photoshop for design file handling and minor edits. Ability to troubleshoot printing errors and resolve common machine issues. Detail-oriented with good color sense and layout understanding. Strong time management and ability to work under deadlines. Preferred Qualifications: Diploma/Certification in Printing Technology, Graphic Design, or a related field. Experience with large-format printing. Basic understanding of print file formats, DPI, CMYK/RGB color modes. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Internet reimbursement Experience: Digital Printing: 2 years (Required) Work Location: In person
Posted 2 weeks ago
0 years
1 Lacs
Pune
Remote
Location : Pune, Maharashtra Key Responsibilities Guest Engagement & Game Demonstration Greet and welcome mall visitors in a friendly, energetic manner. Explain how to play remote-control games—show customers how to operate and guide them through gameplay. Resolve questions or confusion about controls, scoring, safety, or usage. Operational Support & Game Maintenance Continuously monitor game stations to ensure they are running smoothly. Perform light maintenance and basic troubleshooting: reset games, clear jams, replace batteries or controllers, clean surfaces. Report or log any technical issues beyond minor fixes to the maintenance team or supervisor. Conduct regular inspection routines (“game tap”) to check functionality and readiness. Customer Service & Communication Answer customer questions clearly and courteously; assist with gameplay experience. Provide outstanding customer service—enabling a fun, safe, and inclusive environment. Process game credits or tokens help with card or point system queries. Safety & Cleanliness Ensure the gaming zone stays neat, clean, and hazard-free. Encourage safe gameplay behavior and respond appropriately to customer conduct issues. Requirements Qualifications & Skills Diploma,ITI, Any graduation Strong verbal communication ability, enthusiastic and customer-focused. Comfortable explaining game mechanics and instructing various age groups. Basic technical aptitude—confident in resetting or troubleshooting controllers and simple hardware issues. Reliable, responsive, and able to stand or walk for extended periods. Prior experience in retail, customer service, or an arcade/gaming environment is a plus. Flexibility to work evenings, weekends, and peak holiday shifts. Ideal Traits Friendly, approachable, and patient—capable of engaging customers in an inviting manner. Energetic, quick learner with hands-on aptitude for equipment operation. Organized and safety-conscious—attentive to both customer flow and machine upkeep. Team player—able to collaborate smoothly with co‑workers across customer service or maintenance teams. Qualifications & Skills : Diploma, ITI , Or Any Graduation
Posted 2 weeks ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity “Come join our product development team in a hands-on technical role where you’ll be involved in the end-to-end lifecycle of software development and methodologies. This role provides the opportunity to develop a deep understanding of our business and work closely with professional services and product management to develop a highly feature rich product.” – VP, Software Engineering. What You’ll Contribute Build, deploy, and support modules of large, world-class enterprise-level solutions. Use diagrams and tools to write programs, investigate and fix bugs, and install solutions. Continually learn new technologies in related areas. What We’re Seeking Bachelor’s/Master’s in Computer Science or related disciplines, or relevant software development experience. Knowledge of development and deployment of software solutions within Software Development Lifecycle (SDLC) process. Strong knowledge of database concepts and programming. Ability to work well as part of geographically diverse teams. Ability to multitask, prioritize, show initiative, and respond quickly in a fast-paced collaborative environment. Our Offer to You A culture and work environment strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make a difference by leveraging your unique strengths. Highly competitive compensation and rewards. Flexible work options, opportunities to give back to your community, social events with colleagues and a comprehensive benefits program inclusive of progressive parental leave. Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy
Posted 2 weeks ago
0 years
8 Lacs
Bengaluru
On-site
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity “Come join our product development team in a hands-on technical role where you’ll be involved in the end-to-end lifecycle of software development and methodologies. This role provides the opportunity to develop a deep understanding of our business and work closely with professional services and product management to develop a highly feature rich product.” – VP, Software Engineering. What You’ll Contribute Build, deploy, and support modules of large, world-class enterprise-level solutions. Use diagrams and tools to write programs, investigate and fix bugs, and install solutions. Continually learn new technologies in related areas. What We’re Seeking Bachelor’s/Master’s in Computer Science or related disciplines, or relevant software development experience. Knowledge of development and deployment of software solutions within Software Development Lifecycle (SDLC) process. Strong knowledge of database concepts and programming. Ability to work well as part of geographically diverse teams. Ability to multitask, prioritize, show initiative, and respond quickly in a fast-paced collaborative environment. Our Offer to You A culture and work environment strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make a difference by leveraging your unique strengths. Highly competitive compensation and rewards. Flexible work options, opportunities to give back to your community, social events with colleagues and a comprehensive benefits program inclusive of progressive parental leave. Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy
Posted 2 weeks ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity " The Security Engineer is a highly visible and critical role, collaborating on complex cloud and corporate service edge protection technologies and oversight. With your proven history of technical knowledge of identity and access management systems and services you will be working on a variety of different challenges facing the organization. You will provide both guidance and direct input to help ensure a secure, well-protected environment that complies with all applicable security standards ". - Director, Cyber Security. What You’ll Contribute Assist with implementation of security tools and services to enhance the oversight and governance of all company identities. Assist with implementation of identity governance and administration (IGA) solutions for the company. Implement identity security detections using next-gen Identity Threat Detection and Response (ITDR) and Non-Human Identity (NHI) platforms and tools. Create automated tooling to test identity systems to ensure detections work as designed. Create automation to produce automated policy and posture collection and reporting, to allow for identity-specific proofs managed within Infrastructure as Code. Create pipelines to deploy and manage IAM solutions and tooling. Provide engineering and technical guidance for supporting the automation of interacting with security tools and services that support the IAM program within the company. Keep current on emerging security technologies and tools and provide recommendations. Support our compliance and certification initiatives and design with those in mind. Collaborate with other engineers on design, analysis, architecture, implementation, pen-testing, security reviews and process enhancements. What We’re Seeking 2-4 years in a security role, preferably in financial services or technology. Experience in securing hybrid network infrastructure services. Expertise in security, identity, architecture, and design. Hands-on experience with AWS, Azure, or other cloud platforms and IAM best practices. 2-4 years of experience with privileged access management tools (CyberArk, SailPoint, Delinea). Experience with Okta preferred. Proficiency in identity-related technologies and protocols (LDAP, SAML, OAuth, OIDC). Experience with identity provider services (Active Directory, AWS IAM, Okta). Familiarity with Zero Trust security models (Zscaler, AWS networking). Knowledge of Identity Governance Administration services. Experience with automation scripting and API integrations. Familiarity with DevOps concepts, IaC tools, and CI/CD pipelines. Proficiency in at least one high-level language (e.g., Python). Understanding of compliance frameworks (PCI-DSS, ISO 27001, NIST). Certifications like CISSP, AWS Security Specialty, or Azure SC-300 preferred. Our Offer to You An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy
Posted 2 weeks ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity “As a part of FICO’s highly modern and innovative analytics and decision platform, the Cyber-Security Engineer will help shape the next generation security for FICO’s Platform. You will address cutting edge security challenges in a highly automated, complex, cloud & microservices driven environments inclusive of design challenges and continuous delivery of security functionality and features to the FICO platform as well as the AI/ML capabilities used on top of the FICO platform." – VP of Engineering. What You’ll Contribute Secure the design of next next-generation FICO Platform, its capabilities, and services. Support full-stack security architecture design from cloud infrastructure to application features for FICO customers. Work closely with product managers, architects, and developers on implementing the security controls within products. Develop and maintain Kyverno policies for enforcing security controls in Kubernetes environments. Collaborate with platform, DevOps, and application teams to define and implement policy-as-code best practices. Contribute to automation efforts for policy deployment, validation, and reporting. Stay current with emerging threats, Kubernetes security features, and cloud-native security tools. Implement required controls and capabilities for the protection of FICO products and environments. Build & validate declarative threat models in a continuous and automated manner. Prepare the product for compliance attestations and ensure adherence to best security practices. Provide expertise as a subject matter expert regarding edge services for public/private cloud information system controls related infrastructure, policy, and decision-making processes. Provide timely resolutions for security configuration or solutions in support of service availability. Work on problems of diverse scope where analysis of situation requires evaluation and troubleshooting including network packet analysis, Linux or Windows DNS, certificates lifecycle, logfile analysis, and related. What We’re Seeking Strong knowledge and hands-on experience with Kyverno and OPA/Gatekeeper (optional but a plus). Experience in threat modeling, code reviews, security testing, vulnerability detection, attacker exploit techniques, and methods for their remediation. Hands-on experience with programming languages, such as: Java, Python, etc. Experience of deploying services and securing cloud environments, preferably AWS Experience of deploying and securing containers, container orchestration and mesh technologies (such as EKS, K8S, ISTIO). Experience with Crossplane to manage cloud infrastructure declaratively via Kubernetes. Certifications in Kubernetes or cloud security (e.g., CKA, CKAD, CISSP) are desirable Ability to articulate complex architectural challenges with the business leadership and product management teams. Independently drive transformational security projects across teams and organizations. Experience with securing event streaming platforms like Kafka or Pulsar. Experience with ML/AI model security and adversarial techniques within the analytics domains. Hands-on experience with IaC (Such as Terraform, Cloudformation, Helm) and with CI/CD pipelines (such as Github, Jenkins, JFrog). Resourceful problem-solver skilled at navigating ambiguity and change. Customer-focused individual with strong analytical problem-solving skills and solid communication abilities. Our Offer to You An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy
Posted 2 weeks ago
4.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Title: Salesforce Developer – LOS Domain Experience: 4+ Years (Minimum 2 Years in Loan Origination System domain) Location: Noida (On-Site) Job Type: Full-Time Job Summary: We are seeking a highly skilled Salesforce Developer with proven experience in developing and customizing solutions within Salesforce and at least 2 years of domain expertise in Loan Origination Systems (LOS) . The ideal candidate will have deep knowledge of workflow automation, compliance-driven document management, and integration with third-party systems relevant to the lending lifecycle. Key Responsibilities: Design, develop, and maintain customized Salesforce solutions for Loan Origination workflows. Implement and enhance LOS features such as: Application intake automation Credit scoring and underwriting logic Approval workflows and funding triggers Document and compliance management Integrate Salesforce with external systems (e.g., credit bureaus, KYC providers, identity verification, and payment gateways). Ensure end-to-end regulatory compliance , audit tracking, and secure audit trails. Collaborate with business stakeholders, analysts, and QA teams to gather requirements and translate them into technical specifications. Optimize performance and improve the user experience for borrowers and internal teams . Participate in code reviews, testing, and deployment activities following Agile methodologies. Required Skills: 4+ years of hands-on experience in Salesforce development Strong command of Apex, Visualforce, Lightning Web Components (LWC) , and Salesforce configuration (flows, process builders, validation rules) At least 2 years of experience working on Loan Origination Systems Experience with Salesforce integrations using REST/SOAP APIs Good understanding of financial services workflows , regulatory requirements, and compliance in lending systems Proficient in workflow automation , role-based access, and secure document handling Familiarity with credit scoring models, underwriting logic , and KYC/AML processes Experience working with version control , CI/CD , and Agile/Scrum methodologies Preferred Qualifications: Salesforce Platform Developer I/II certification Experience with Salesforce Financial Services Cloud (FSC) Prior experience integrating with third-party financial APIs Knowledge of data modeling, security architecture , and Salesforce Shield for audit/compliance Soft Skills: Strong analytical and problem-solving abilities Effective communication and stakeholder management Proactive and self-driven with a focus on delivering quality solutions Ability to work in a fast-paced, regulated financial environment
Posted 2 weeks ago
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