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8.0 - 10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Demand Planning & Forecasting_C . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Halol, Gujarat, India
On-site
Search by Keyword Search by Location Show More Options Loading... Location All Select How Often (in Days) To Receive An Alert: Create Alert Select How Often (in Days) To Receive An Alert: Apply Now » Apply Now Start applying with LinkedIn Please wait... Title: Deputy General Manager Date: Jun 4, 2025 Location: Halol 1 - Plant Company: Sun Pharmaceutical Industries Ltd Sterile Operations Trainer Designation: Senior Manager / DGM Location: Halol Job Description: Education: B. Pharm / M. Pharm Overall responsibility of Aseptic Training Academy (ATA), Baska To plan, develop, and execute training at Aseptic Training Academy (ATA) - Sterile Operations for Sun Global Operations (SGO) Training. Creation of simplified training modules for technicians, scheduling and execution of training Creation of training evaluation and/or feedback systems Course creation according to levels (Level 1 - Technicians, Level 2 - Supervisors and above, Level 3 - Managers and above) pertaining to sterile operations Planning, scheduling & execution of technical training program relevant to sterile operations for new recruits/for existing employee by self/internal or external facility Identification of Certified trainer at various locations (sterile operations) based on additional training need of respective location Coordination with location head and Subject Matter Expert (SME) for conducting the additional training program according to training calendar on monthly basis pertaining to sterile operations To prepare and submit SGO training score card for sterile operations on monthly basis after plant review to Corporate Quality Policy and Training department (CQPT) To maintain the training records of training Periodical review of technical courses along with business units for site specific course and the head of course for suitable course content / design and pedagogy up gradation To coordinate in technical course scheduling and publishing of calendars and facilitate visiting faculty/guest faculty in course delivery Any other work assigned by superiors from time to time Apply Now » Apply Now Start applying with LinkedIn Please wait... Show more Show less
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 week ago
12.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Role Brief: We are seeking a dynamic and strategic Head of Customer Success to lead and scale our customer success function. In this role, you will be responsible for driving customer satisfaction, retention, and advocacy by ensuring exceptional customer experiences throughout the customer life cycle. You will manage a growing team, collaborate cross-functionally, and develop strategies that drive measurable impact on business outcomes and customer well-being. Key Responsibilities: Customer Experience Leadership: Design and implement customer success strategies that align with FREED’s mission of empowering customers to become debt-free. Team Management: Lead, mentor, and grow a high-performing Customer Success team, including on-boarding, support, and account management functions. Customer Journey Ownership: Optimise the end-to-end customer life cycle—from on-boarding and engagement to resolution and retention. Retention & Loyalty: Develop programs to improve Net Promoter Score (NPS), reduce churn, and enhance customer loyalty and lifetime value. Data-Driven Strategy: Leverage data and analytics to identify pain points, measure performance, and improve customer experience outcomes. Cross-functional Collaboration: Work closely with Product, Technology, Marketing, Operations, and Sales to champion the voice of the customer and enhance FREED’s offerings. Escalation Management: Own resolution strategies for customer escalations and critical issues, ensuring timely and empathetic communication. Process Improvement: Continuously refine internal processes, knowledge bases, and support tools to improve service quality and team efficiency. Customer Advocacy: Foster customer relationships that lead to testimonials, referrals, and advocacy for the FREED brand. Skills & Qualifications: 12+ years of experience in Customer Success, Client Services, or Customer Experience roles, with at least 5 years in a leadership capacity. Experience in fintech, consumer finance, or digital platforms preferred. Strong strategic thinking with hands-on execution capabilities. Excellent people management skills; proven ability to inspire and lead teams. High emotional intelligence and customer empathy. Strong analytical and decision-making skills; experience with CRM and CS platforms (e.g., Zendesk, Freshdesk, Salesforce). Exceptional communication and stakeholder management abilities. Show more Show less
Posted 1 week ago
12.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Overview: We are seeking a skilled and experienced SAP Consultant to join our dynamic team. The ideal candidate should have hands-on expertise in one or more of the following SAP modules: FICO, MM, SCM, or SD . This role demands close collaboration with stakeholders, thorough understanding of business processes, and a commitment to delivering high-quality SAP solutions that enhance operational efficiency. Key Responsibilities Lead and deliver quality outcomes for SAP S/4HANA implementation, upgrades, or conversion projects . Design and implement comprehensive test strategies for SAP programs (Implementation, Upgrade, S/4 Transformation). Serve as the quality SPOC for the project team, ensuring coordination between onsite and offshore teams. Conduct analysis for automation, performance, and integration testing in large-scale SAP environments. Perform end-to-end testing to validate module integration and system functionality. Build or enhance automation frameworks for UI and API testing, particularly using Tricentis Tosca . Monitor, review, and report on testing progress and quality metrics. Identify and mitigate risks proactively, keeping stakeholders informed. Drive efficiency, consistency, and excellence in testing and solution delivery. Participate in daily scrums and Agile ceremonies. Mandatory Skills 6–12 years of SAP functional experience in one or more of the following modules: FICO : GL, AP, AR, Asset Accounting, Cost/Profit Center Accounting MM : Purchasing, Inventory Management, Vendor/Material Master SCM : Demand Planning, Supply Planning, Logistics Execution SD : Order-to-Cash, Pricing, Billing, Shipping, Customer Master Proven track record in end-to-end SAP implementation and support . Strong grasp of core business processes and inter-module integration. Skilled in requirement gathering , functional documentation, and collaborating with technical teams. Solid understanding of testing methodologies and test case design . Good-to-Have Skills Experience with SAP S/4HANA implementations or conversions . Exposure to Agile methodologies and Agile project environments. Familiarity with SAP Fiori/UI5 . Understanding of IDOCs, EDI , and third-party integration. Proficiency with tools like ServiceNow, JIRA , or SAP Solution Manager . Why QualiZeal? Award-Winning Workplace : Certified as a Great Place to Work® and recognized by ET NOW as the Best Organization for Women in 2025. Proven Engagement: Industry-recognized client and employee Net Promoter Scores (NPS). Growth-Focused Culture : Equal-opportunity employer with a strong emphasis on leadership development, training, and continuous learning. Flexible & Supportive Environment : We value empathy, recognize contributions, and support work-life balance. Transparent Leadership : Open-book management with a collaborative, inclusive approach. Rapid Growth : 850+ professionals strong and on track to reach 3000+ employees — an exciting time to join. About QualiZeal: QualiZeal is North America's fastest-growing independent digital quality engineering services company. With a diverse portfolio of digital transformation services encompassing Quality Engineering, Digital Engineering, Advisory and Transformation, and Emerging Technology Testing, QualiZeal empowers organizations of all sizes globally to achieve quality excellence and sustainable market leadership. Trusted by 70+ global enterprises and with a headcount of 850+ elite software quality engineers, QualiZeal is pioneering AI-enabled Quality Engineering innovation. QualiZeal has consistently maintained an outstanding client Net Promoter Score (NPS) of over 75, reflecting its unwavering commitment to client satisfaction and service excellence. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
ABOUT ROLE The Fit & Quality Partner are to ensure fits and quality standards are maintained and are aligned to the BIG W fit standards. This role requires collaboration with Design, Category, Quality and Compliance teams to deliver product safety , quality and compliance on the technical design elements to deliver great fit and quality garments through the supply chain. KEY ACCOUNTABILITIES This role will partner with our Fit & Quality Partner Aus, Designers, Sourcing Team and suppliers/factories to ensure our own brand products are safe , compliant and great quality for our customers. Garment construction experience including pattern making and understanding of grading to drive product fit simplification, Fit and evaluate all samples against tech pack with Stakeholders. Provide suggestions of the best way to construct or adjust garment and resolve any potential style and fit issues. Review Bronze, Silver and Gold Seal samples along with required QA documentation To apply critical thinking and informed decision making to develop risk-based and customer centric product requirements in briefs, desktop review forms and test metrics Engage with both internal and external stakeholders to support their understanding of product safety , quality and compliance requirements, and how they help us to launch safe and value products for our business units. Ensure size standards, construction and fit of samples/production are consistent with BIGW requirements Exercising discipline and governance to ensure that the products launched in our stores meet our requirements by consistently applying the NPD process for Own Brand products . Ensure each product is entered fully into the product database PLMS and is updated with all new information as it comes to hand. Driving continuous improvement by reviewing customer complaints to identify emerging safety and quality trends and proactively advising on the necessary changes to prevent or reduce them. Specialise in a department, but be flexible to work across the BIG W business. To ensure all factories which produce our own brand products meet the compliance requirements for Woolworths Supplier Excellence and Responsible Sourcing Policy. Investigate product incidents (returns, complaints or feedback) using risk based thinking to determine whether withdrawals or recalls are necessary to ensure the safety of our customers and team. WHO YOU ARE Sound knowledge of garment construction, pattern making, garment grading and a full understanding of the fit process. Good understanding of relevant safety and compliance standards for clothing product range. Strong communication and problem solving skills Putting Customers 1st mindset. Open to always Improving. Work E2E as one team "better together" mindset. Execute Freedom within a framework. Can keeping things simple Able to show Product Love KPI Continuous improvement in the VOC Quality score for clothing Zero avoidable OB withdrawals / recalls due to product safety or quality faults. Stakeholder feedback on partnering relationships Show more Show less
Posted 1 week ago
3.0 - 4.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Purpose Responsible for efficiently handling and resolving customer grievances and complaints related to our products and services. Working under the guidance of the Specialist-Grievance Resolution- Non-Voice, you will address customer concerns with empathy and professionalism, aiming to achieve prompt and satisfactory resolutions. Key Accountabilities Functional Activities Receive and manage customer grievances and complaints through various channels, including phone, email, and social media. Investigate the issues thoroughly and provide appropriate solutions or escalate to higher authorities as required. Engage in empathetic and courteous communication with customers, demonstrating active listening skills, and showing genuine concern for their concerns and issues. Document all customer interactions, grievances, and resolutions accurately in the company's grievance management system. Respond to customer grievances and complaints promptly and within defined timelines, adhering to the company's service level agreements (SLAs) Collaborate with various internal departments, including Customer Experience, Operations, and Quality Assurance, to investigate and resolve complex customer grievances effectively. Ensure adherence to regulatory guidelines and company policies while handling customer grievances and complaints. Strive to achieve high levels of customer satisfaction by providing timely and satisfactory resolutions to grievances. Conduct root cause analysis of recurring grievances to identify underlying issues and propose process improvements to prevent similar grievances in the future. Escalate unresolved grievances to the Team Lead - Grievance Management or other appropriate stakeholders for further investigation and resolution. Prepare and submit regular reports on grievance trends, resolution status, and customer feedback to the Team Lead - Grievance Management and relevant teams. Continuously identify opportunities to enhance the efficiency and effectiveness of the grievance management process and contribute to its improvement. Provide relevant information and educate customers on company policies, procedures, and available resources to prevent future grievances. Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. Skills Required for the role. Strong Interpersonal skills Communication Skills Attention to Detail Organization Skills Stakeholder Management Key Performance Indicators Customer Satisfaction and Resolution Quality Metrics Customer Satisfaction (CSAT) Score Resolution Time First-Contact Resolution (FCR) Rate Grievance Closure Rate Quality of Resolution Average Handling Time Grievance Management and Compliance Metrics Escalation Rate Repeat Grievances Compliance Key Interfaces Internal Interfaces Specialist-Grievance Resolution- Non-Voice Collaborate to seek guidance, share updates on grievance handling, and receive feedback on performance Across Functions Collaborate with other departments and teams, such as Legal, Compliance, and Customer Relations, to ensure the appropriate handling of sensitive or escalated grievances Contact Centre Teams Collaborate with Contact Center Representatives who may escalate customer grievances to the Grievance Resolution team. The Associate may seek additional information from them to investigate and resolve the grievances effectively Legal Collaborate with the compliance and legal teams to ensure that grievance resolution processes comply with regulatory guidelines and company policies External Interfaces Vendor or Service Partners Collaborate to enhance employee capabilities. Effective communication with these partners is essential for seamless collaboration and achieving shared objectives Educational and Experience Requirements Minimum Education Requirement Bachelor’s degree Minimum Requirement Desired Experience 3-4 years of experience in customer service, grievance handling, or complaint management is preferred. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook Familiarity with grievance management software and customer relationship management (CRM) systems is a plus Show more Show less
Posted 1 week ago
8.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About 1702 Digital 1702 Digital is one of the fastest-growing full service Digital Marketing Companies in India. It was founded by a team of investment bankers and capital markets lawyers. 1702 hand-picked the best marketing brains in the industry, got them under one roof, and built a team that passionately innovates and punches above its weight every day. Why are we one of the fastest-growing companies? Within 8 years of our existence, companies like Adani Wilmar Limited, Dalmia, IDFC First, Narsee Monjee, Jubilant Foods, Smaaash Entertainment, Harper Collins, Adlabs Imagicaa, MasterCard, Edelweiss Tokio Life insurance, Pavers England, Marico, Bajaj Finserv, Cipla, Welingkar Institute of Management, Tata Chemicals, The Learning Curve, Odisha Government, Beyond Dreams, Mahindra Sanyo, Aon Hewitt, ACC , Camlin to name a few, work with us us for their digital first marketing strategies and execution. We have exclusive verticals for branding, strategy, art direction, SEO, technology development, media planning, performance marketing and analytics. Who are we looking for? Designation: Group Account Manager Key Mandatory Skills: Disciplined planning and organizational skills Conflict management and strategic foresight Excellent research, SWOT and solutions understanding for clients Immaculate grammar and spoken English Good track record of upselling various creative formats Additional Skills: Great pitch and presentation skills Great Excel and Gantt chart making skills Team coordination and structured L&D for reportees What will your Key Results Areas (KRAs) be? Overall understanding of Agency operations and project delivery: Client Servicing and Team Nurturing - Hygiene Bread and Butter everyday work Resource Planning: Plan the quarter, month, week and day across all team members for every retainer client,project or pitches Step in to execute if any of the team members (AEs/AMs) from the planning team are unavailable Onboardings: Onboard new clients and settle them streamlining their expectations for the coming days and weeks Work on developing multiple offerings that can be sold to clients in the future Keeping up the team morale, motivation and cohesion within the team Lead client calls and manage expectations. Dig detailed briefs from the clients Ensure an NPS score on 8+ quarterly from existing clients Implement consistently the processes for daily/weekly/monthly reporting for all types of clients under your AMs/AEs Lead the strategy for the quarterly and annual presentations to clients Solutions Coordination with Media Team a. Understanding nuances of various ad inventories methods that increase CTRs b. Working with the client and the media teams on solutions to bring in results Solutions Coordination with Creative Brand Strategy Team Coordinate with the brand and content strategy team to define campaign objectives and accordingly approach social copies Understand SWOT, custom solutions, and competitor works Solutions Coordination with the SEO & Tech Team Coordinate with the SEO, UI and Tech teams for timely and quality project delivery Understand SWOT, custom solutions, and competitor works Research, brainstorm and implement solutions as and when the SEO, Tech and UI/UX teams get stuck Solutions Coordination with the Sales Team for Pitches & New Business Assemble strategic insights into presentation materials for client Ability to craft brand architectures by identifying key pillars, tonality, personality, brand promise, mission and manifesto via primary and/or existing research Brainstorm with the marketing team for amplifications of campaigns done for clients Show more Show less
Posted 1 week ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Flexiple Flexiple is the only hiring solution companies need to discover, evaluate, and hire dream developers and designers. Our invite-only talent network, handcrafted assessments, and 30-plus-parameter search engine have turned a traditionally draining task into a simple, smart, and efficient experience for 240+ clients worldwide. Role Overview As a Customer Success Associate , you will be the primary partner for our global clients—ensuring their experience with Flexiple is smooth, delightful, and results in high-quality talent engagement. Reporting directly to the COO, you'll be an individual contributor who collaborates with Sales, Talent Success, and Product teams to drive client satisfaction, retention, and growth. What will you do Client onboarding → ongoing success : Onboard new clients, set expectations, guide them through the hiring process, and ensure smooth handovers to the talent team. Drive outcomes : Track and improve client engagement metrics like Time to First Hire, Satisfaction Score (CSAT), and Repeat Engagement Rate. Be the voice of the client : Conduct regular check-ins with clients to gather feedback, resolve pain points, and offer proactive guidance. Partner across functions : Work closely with Sales, Talent, and Ops to ensure seamless delivery and troubleshoot cross-functional issues. Track data, spot trends : Maintain accurate client data in CRM, surface insights around churn risk, and recommend fixes. Improve how we work : Identify bottlenecks in client experience, suggest process updates, and help pilot new CX initiatives. Expectations Week 1 : Understand Flexiple’s product, client journey, and internal tools. Shadow 2–3 client calls to get familiar with how we interact and support clients. Month 1 : Independently manage onboarding for at least 5 clients. Identify and suggest quick-win ideas to improve the client experience. Month 3 : Take ownership of 80% of active client accounts, managing them end-to-end. Maintain a client satisfaction score (CSAT) of 90% or higher. Launch an internal dashboard to track feedback and engagement insights. Month 6 : Sustain CSAT at or above 95% and ensure at least 80% repeat business rate. Publish an updated client onboarding playbook. Begin mentoring new Customer Success team members You should be / have 3–6 years in Customer Success, Account Management, or Client Services roles—preferably in tech startups or marketplaces. Experience managing enterprise or global clients, with a track record of growing key accounts. Strong written and verbal communication; comfortable with a partial overlap with US/UK time zones. A structured, data-driven approach to client retention and satisfaction. Ability to work independently, juggle priorities, and thrive in a fast-paced environment. Location Bengaluru (in-office) with flexibility to overlap 2–3 hours with UK/US mornings. Perks & Benefits Performance rewards – Quarterly bonus tied to client satisfaction & retention KPIs Health & well-being – Comprehensive family medical insurance + annual preventive health check Team culture – Annual global off-site & quarterly Bengaluru socials Commute support – Monthly metro/bus pass or parking reimbursement Pet-friendly office – Say hi to Rocket, our Chief Happiness Officer 🐾 Show more Show less
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: Resilience Testing & Engineering . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Company: Vaidam Health Pvt. Ltd. Website: www.vaidam.com Work location: Gurgaon Profile: Google Search Ads Executive Experience: 2 years of relevant experience (Pref. Healthcare sector) Education background: Any graduate (Google Ads certified will be preferred) Job description: Vaidam Health is looking for a paid media specialist in the digital marketing team to increase its brand awareness. Role & responsibilities: • To generate leads using Google AdWords. • To plan, create, manage and optimize existing PPC campaign components, including, but not limited to ad-copy, bid prices, cost per conversion, cost per click, keyword research, etc. • To create & implement PPC strategies, including keyword research and analysis. • Be involved in keyword selection and audience targeting. • To manage the strategy and setup of all paid campaigns. • Must know how to optimize campaigns based on bids and quality score. • Must know tools to analyze campaigns of competitors and benchmark performance accordingly. • Must be Proficient in marketing research and statistical analysis • Be actively involved in SEO efforts (keyword, image optimization, etc) • Must be able to measure the performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, Web Trends, etc.) • Acquire insight into online marketing trends and keep strategies up-to-date. Skills we are looking for: • Must be self-motivated & driven • Must be a team player • Positive and enthusiastic attitude • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate Show more Show less
Posted 1 week ago
0 years
0 Lacs
Surat, Gujarat, India
On-site
Tender Executive - Solar Power Plant Company Name: Greenbeam Earth Pvt. Ltd. Job Title: Tender Executive Industry: Solar Hours: Full-Time Location: Surat, Gujarat Job Purpose: Job Duties: Tender Management: The Tender Executive will assist in preparing, submitting, and managing tender documents. This role is ideal for freshers with strong analytical skills and good academic performance in accounts to ensure they can quickly understand and handle tendering processes. The role requires attention to detail, documentation accuracy, and working under deadlines. Assist in preparing and submitting tenders on time. Review tender documents and ensure compliance with requirements. Data & Documentation: Maintain accurate records of tenders, contracts, and submission timelines. Organise and store tender-related documents for future reference. Market Research & Analysis: Research upcoming tenders and procurement opportunities. Analyse competitor bids to understand pricing and positioning strategies. Financial Understanding: Apply basic accounts and financial analysis knowledge to tender pricing. Assisted in evaluating financial aspects of tenders and prepared cost breakdowns. Coordination & Communication: Work closely with internal departments to gather necessary documents and approvals. Communicate with vendors, suppliers, and government bodies when required. Required Qualifications: Knowledge: Basic understanding of accounts and financial analysis (preferred). Familiarity with tendering processes is an added advantage. Good command over English Language. Skills: Good Communication skills Strong analytical and problem-solving skills. Excellent academic performance in accounts or finance. Good documentation and organisational skills. Proficiency in MS Office (Excel, Word, PowerPoint). Attributes: Quick learner with a strong grasping ability. Detail-oriented and highly organised. Ability to work under pressure and meet strict deadlines. Education: Graduate in Commerce, Finance, or any related field Minimum 75% plus score in accounts and English. Experience: Fresher or experienced candidates can also apply. Additional Information: Vacancies: 2 Show more Show less
Posted 1 week ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Title : Microbiologist Entity : Bureau Veritas India Pvt Ltd, INDIA (BVIL) Location : Chennai Reports to (job) : Manager/ Assistant Manager – Microbiology Ø Purpose of Position Responsible for carrying out media preparation for Mmicrobiological analysis and responsible for disposal of used media and contaminated samples The position performs in line with the Bureau Veritas Lab testing activities including the BV Code of Ethics and the BV Group policy. Ø Major Responsibilities Report to the Manager – section In-Charge Responsible for performing analysis of Food & Agricultural products, Sea foods, Environment, textile samples as per IS/ISO/BAM/APHA methods. Responsible for handling of equipment related to Microbiological lab.. Responsible to carryout Standard culture activation, verification, maintenance and disposal Responsible for sample storage and waste disposal. Responsible for carrying out analysis of Pharmaceutical samples as per API & USP. Responsible for daily verification and intermediate check of Equipment’s.. Responsible for writing raw data and maintenance of documents and records pertaining to the activities as per ISO 17025-2017 Other tasks as required. Ø Roles & Responsibilities for HSE Must comply the BV Cardinal Safety Rules in all situations. To comply company HSE requirements e.g. policies, Procedures, guidelines etc. and local legal requirements on HSE as applicable To take care of own health and safety as well as colleagues and others. Immediate reporting of any shortcomings on HSE i.e. any incident, unsafe work practices / conditions to his/her immediate Line Managers. Ø Criteria for Performance Evaluation (KPIs) Reporting results as per TAT Technical competency and performance in the Audit. Achievement of Z score in PT ILC. Addition of new techniques and updating latest skills Show more Show less
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Company Description Wishfin is India's premier fin-tech company and a pioneer in financial marketplaces. We operate customer-friendly, neutral financial marketplaces that leverage proprietary technology to help customers find the right banking solutions. Our offerings include Personal Loans, Home Loans, Credit Cards, and CIBIL Score services. We work with India's top 40 banks and NBFCs and serve over 40 million customers. Wishfin is also the first official fintech partner of TransUnion CIBIL. Role Description This is a full-time, on-site role located in Noida for a Sales Executive Intern. The Sales Executive Intern will be responsible for generating leads, conducting market research, building client relationships, and understanding customer requirements. Additionally, the role involves coordinating with internal teams, presenting solutions to potential clients, and achieving sales targets. Qualifications Strong communication and interpersonal skills. Ability to conduct market research and generate leads. Sales and negotiation skills. Customer relationship management skills. Ability to work independently and in a team. Bachelor's degree in Business, Marketing, Sales, or a related field. Prior experience in sales or internships in relevant fields is a plus. Internship Highlights Duration: 3 months Location: Noida Stipend: 6k Perks: Certificate, Mentorship, PPO opportunities for top performers. Why join us? Fast-paced career growth. Great incentive structure. Work with a supportive, energetic team. Ready to take your sales career to the next level? Apply now or tag someone who fits the bill! Share your CV on srishti.suman@wishfin.com or 9773686525. Show more Show less
Posted 1 week ago
0.0 - 2.0 years
0 Lacs
Bharatpur, Rajasthan
On-site
Job Title: Team Leader – Outbound NPS Feedback Process Location: Bharatpur, Rajasthan Industry: Automobile – After Sales Service Department: Call Center / Customer Experience Process Type: Outbound – NPS (Net Promoter Score) Feedback Calls Job Summary: We are looking for a proactive and experienced Team Leader to manage our outbound call center team responsible for conducting NPS feedback calls to customers post vehicle servicing. The candidate will ensure high team productivity, adherence to quality standards, and timely reporting to improve customer satisfaction insights for the automobile sector. Key Responsibilities: Lead, motivate, and manage a team of outbound callers (NPS agents). Ensure daily calling targets and NPS data collection goals are met. Monitor live calls, provide feedback, and coach team members for performance improvement. Handle escalations and ensure timely resolution. Maintain accurate records of calls, feedback, and team performance reports. Ensure adherence to calling scripts, data privacy, and quality guidelines. Coordinate with internal stakeholders (Service Teams, Client Reps) for updates and escalations. Prepare and share MIS/reports on daily/weekly/monthly basis. Required Skills & Qualifications: Minimum 1-2 years of experience as a Team Leader in a call center (preferably outbound process). Prior experience in customer feedback or NPS calling processes is a plus. Strong communication and team management skills. Good analytical and problem-solving abilities. Familiarity with CRM tools, Excel, and basic reporting. Ability to handle pressure and meet deadlines. Language proficiency: Hindi (mandatory), English (basic). Educational Qualification: Graduate in any discipline (Preferred: BBA, B.Com, or any related field) Working Days & Timings: 6 Days Working (Monday to Saturday) Timings: 9:30 AM – 6:30 PM Salary: As per industry standards (based on experience and performance) Job Types: Full-time, Permanent, Fresher Pay: ₹12,413.95 - ₹15,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Leave encashment Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Location: Bharatpur, Rajasthan (Required) Work Location: In person Speak with the employer +91 8094740888
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: Product Testing . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 week ago
0.0 years
0 Lacs
Calangute, Goa
On-site
About us: The iconic Grandeur De Sanchi beach resort and Spa brand created by thoughtful architecture and a contemporary interior design. This is the city’s true beachfront leisure located just 5 minutes from Calangute beach and 10 minutes from shops and restaurants. We are proud 4 star hotel. About job requirements: Remove all dirty terry and replace with the clean par to the designated layout. Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor. Replace facial, toilet tissue and bathroom amenities in correct amount and location. Inspect condition of bathrobes and replace soiled/damaged ones. Remove dirty bed linen and make up bed with clean linen. Replace laundry bags and slips. Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack. Dust and polish all furniture. Realign furniture to the floor plan. Responsible for replenishment of guest complimentary water. Responsible for the cleanliness and maintenance of his work area. Responsible for the Hotel property in the work area. Attends to guest calls, guest requests /guest complaints in the area assigned to him. Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement. Responsible for following the standard operating procedures. Responsible for achieving and exceeding the guest satisfaction score. Update status of rooms cleaned on assignment sheet. Return and restock cart at end of shift. * Job Types: Full-time, Permanent Pay: From ₹11,000.00 per month Benefits: Food provided Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Gauravaddo, Calangute - 403516, Goa: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Posted 1 week ago
3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Summary: We are looking for a Technocrat with enriched inexperience in networks & Security configuration along with proven customer management skills. The incumbent will provide technical support to Algosec's customers by resolving their issues and ensuring products efficiency at all times. S/he will interact with Algosec's global teams on regular basis to resolve customers' issues/concerns related to offered products. Roles & Responsibilities: • Supporting our global customers via email, phone, and webcasts, guiding AlgoSec customers, partners, and Sales Engineers in product installation, operations, and troubleshooting. • Maintaining and updating the AlgoSec knowledge base, participating in the buildup of the support organization. • Introducing support methodologies, tools, and more. • Working in tight integration with the global support teams as well as with AlgoSec R&D, Delivery, and Product management. Qualifications: • At least 3 years of previous experience in a similar position in a software company • Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc.) • Experience in Linux/UNIX environments. • Experience in support of network security software products. • Experience in SRE/DevOps – Major advantage. • Excellent written and verbal communication skills in English. • Willingness to work at irregular hours, to support our customers worldwide; we are a 24/7 Support operation. • Independent, resourceful, problem-solver, result-oriented. • Team player, pleasant, and with a high level of integrity. • Operating well under pressure, multi-tasking. • Excellent interpersonal and representational skills. Competencies & Behavior: Good analytical and problem-solving skills Very independent, team player, pleasant to work with Ability to pay attention to detail and accurately follow procedures Company Overview: Algosec is a global product-based company that secures application Connectivity, ANYWHERE. Our platform enables the world’s most complex organizations to gain visibility, reduce risk, and process changes at zero-touch across the hybrid network. We have over 1,800 happy customers – some of the world’s largest and most complex organizations, including 20 Fortune 50 companies, who love and use our current products. Our team is highly engaged with a strong sense of belonging, reflected in our score of 4.7 on Glassdoor. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation, and performance. Furthermore, a diverse workforce and the maintenance of the atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision. Show more Show less
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAP FSCM Senior Consultant Resource must be a qualified CA / ICWA / MBA Finance / Mcom Should have minimum 3-7 years of experience on SAP S4 Hana Credit / Collection / Dispute Management Must have at least 2 end-to-end implementation experience in SAP FSCM Credit Management, Collection Management and Dispute Management, cash application-High Rad Integration. Must have knowledge on 3rd party interface integration for credit management Should have knowledge on credit score calculation Should be aware S4HANA credit management functionalities Should have hands on experience to prepare functional specifications Should have knowledge in SAP FI Account Receivables Should be able to independently handle complex technical PO requirements. Should be good in Communication both written and verba EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAP FSCM Senior Consultant Resource must be a qualified CA / ICWA / MBA Finance / Mcom Should have minimum 3-7 years of experience on SAP S4 Hana Credit / Collection / Dispute Management Must have at least 2 end-to-end implementation experience in SAP FSCM Credit Management, Collection Management and Dispute Management, cash application-High Rad Integration. Must have knowledge on 3rd party interface integration for credit management Should have knowledge on credit score calculation Should be aware S4HANA credit management functionalities Should have hands on experience to prepare functional specifications Should have knowledge in SAP FI Account Receivables Should be able to independently handle complex technical PO requirements. Should be good in Communication both written and verba EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
Kanayannur, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAP FSCM Senior Consultant Resource must be a qualified CA / ICWA / MBA Finance / Mcom Should have minimum 3-7 years of experience on SAP S4 Hana Credit / Collection / Dispute Management Must have at least 2 end-to-end implementation experience in SAP FSCM Credit Management, Collection Management and Dispute Management, cash application-High Rad Integration. Must have knowledge on 3rd party interface integration for credit management Should have knowledge on credit score calculation Should be aware S4HANA credit management functionalities Should have hands on experience to prepare functional specifications Should have knowledge in SAP FI Account Receivables Should be able to independently handle complex technical PO requirements. Should be good in Communication both written and verba EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 1 week ago
2.0 - 1.0 years
0 Lacs
Goa, Goa
On-site
Job Description Interested Candidates Please do whatsaap Message to - 7550319663 Position AADM Reporting To Sr. Associate Partner Mgt / Partner Department Agency Function Agency Sales Location Band 5A About Max Life Insurance: ''Max Life Insurance, one of the leading non-bank promoted private life insurers, is a joint venture between Max Financial Services Ltd. and Mitsui Sumitomo Insurance Co. Ltd. Max Financial Services Ltd. is part of the Max Group, which is a leading Indian multi-business corporation, while Mitsui Sumitomo Insurance is a member of the MS&AD Insurance Group, which is amongst the leading insurers in the world. Max Life Insurance offers comprehensive long term savings, protection and retirement solutions through its high quality agency distribution and multi-channel distribution partners. A financially stable company with a strong track record over the last 15 years, Max Life Insurance offers superior investment expertise. Max Life Insurance has the vision 'To be the most admired life insurance company by securing the financial future of our customers'. The company has a strong customer-centric approach focused on advice-based sales and quality service delivered through its superior human capital. Max Life sum assured of Rs. 7,03,972 crore and Asset Under Management of Rs. 62,798 crore for FY18-19. " Caring An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them. Collaboration A value which is all about being boundary-less in approach by going beyond one’s direct responsibilities to achieve functional and organizational goals. It is about believing & creating opportunities for self and others to improve working relationships. Customer Obession It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight. Growth Mindset A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts & demonstrate courage to achieve exceptional results. It is about seeking & creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture. Job Summary: Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities/ Key Deliverables: Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MNYL GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MNYL ways of training Field demonstration (FOD’s) Development of agent prospecting habits, calling habits and Measures of Success: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Number of EC/MDRT agent work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc… Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan Customer Centricity Be MNYL brand ambassador & a customer champion Follow MNYL sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MNYL standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & ExecutionMOS: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MNYL grid Achieve GOLD Score as per MNYL standard Number of EC/MDRT agent Hiring Specifications : CLEAN Filter C – City (have had spent minimum 4 years in the city) L – Loyalty (1.5 yrs of average tenure) E – Experience (Minimum 2 years for AADM) A – Age (24 to 38 yrs for AADM) N – Non negotiable on CLEAN Job Type: Full-time Pay: ₹100,000.00 - ₹200,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Application Question(s): What is your current ctc and expected Education: Bachelor's (Preferred) Experience: Agency management: 1 year (Preferred) Location: Goa, Goa (Preferred) Work Location: In person
Posted 1 week ago
2.0 - 1.0 years
0 Lacs
Ahmedabad, Gujarat
On-site
Job Description Interested Candidates Please do whatsaap Message to - 7550319663 Position AADM Reporting To Sr. Associate Partner Mgt / Partner Department Agency Function Agency Sales Location Band 5A About Max Life Insurance: ''Max Life Insurance, one of the leading non-bank promoted private life insurers, is a joint venture between Max Financial Services Ltd. and Mitsui Sumitomo Insurance Co. Ltd. Max Financial Services Ltd. is part of the Max Group, which is a leading Indian multi-business corporation, while Mitsui Sumitomo Insurance is a member of the MS&AD Insurance Group, which is amongst the leading insurers in the world. Max Life Insurance offers comprehensive long term savings, protection and retirement solutions through its high quality agency distribution and multi-channel distribution partners. A financially stable company with a strong track record over the last 15 years, Max Life Insurance offers superior investment expertise. Max Life Insurance has the vision 'To be the most admired life insurance company by securing the financial future of our customers'. The company has a strong customer-centric approach focused on advice-based sales and quality service delivered through its superior human capital. Max Life sum assured of Rs. 7,03,972 crore and Asset Under Management of Rs. 62,798 crore for FY18-19. " Caring An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them. Collaboration A value which is all about being boundary-less in approach by going beyond one’s direct responsibilities to achieve functional and organizational goals. It is about believing & creating opportunities for self and others to improve working relationships. Customer Obession It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight. Growth Mindset A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts & demonstrate courage to achieve exceptional results. It is about seeking & creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture. Job Summary: Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities/ Key Deliverables: Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MNYL GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MNYL ways of training Field demonstration (FOD’s) Development of agent prospecting habits, calling habits and Measures of Success: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Number of EC/MDRT agent work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc… Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan Customer Centricity Be MNYL brand ambassador & a customer champion Follow MNYL sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MNYL standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & ExecutionMOS: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MNYL grid Achieve GOLD Score as per MNYL standard Number of EC/MDRT agent Hiring Specifications : CLEAN Filter C – City (have had spent minimum 4 years in the city) L – Loyalty (1.5 yrs of average tenure) E – Experience (Minimum 2 years for AADM) A – Age (24 to 38 yrs for AADM) N – Non negotiable on CLEAN Job Type: Full-time Pay: ₹100,000.00 - ₹200,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Application Question(s): What is your current ctc and expected Education: Bachelor's (Preferred) Experience: Agency management: 1 year (Preferred) Location: Ahmedabad, Gujarat (Preferred) Work Location: In person
Posted 1 week ago
2.0 - 1.0 years
0 Lacs
Hyderabad, Telangana
On-site
Job Description Interested Candidates Please do whatsaap Message to - 7550319663 Position AADM Reporting To Sr. Associate Partner Mgt / Partner Department Agency Function Agency Sales Location Band 5A About Max Life Insurance: ''Max Life Insurance, one of the leading non-bank promoted private life insurers, is a joint venture between Max Financial Services Ltd. and Mitsui Sumitomo Insurance Co. Ltd. Max Financial Services Ltd. is part of the Max Group, which is a leading Indian multi-business corporation, while Mitsui Sumitomo Insurance is a member of the MS&AD Insurance Group, which is amongst the leading insurers in the world. Max Life Insurance offers comprehensive long term savings, protection and retirement solutions through its high quality agency distribution and multi-channel distribution partners. A financially stable company with a strong track record over the last 15 years, Max Life Insurance offers superior investment expertise. Max Life Insurance has the vision 'To be the most admired life insurance company by securing the financial future of our customers'. The company has a strong customer-centric approach focused on advice-based sales and quality service delivered through its superior human capital. Max Life sum assured of Rs. 7,03,972 crore and Asset Under Management of Rs. 62,798 crore for FY18-19. " Caring An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them. Collaboration A value which is all about being boundary-less in approach by going beyond one’s direct responsibilities to achieve functional and organizational goals. It is about believing & creating opportunities for self and others to improve working relationships. Customer Obession It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight. Growth Mindset A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts & demonstrate courage to achieve exceptional results. It is about seeking & creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture. Job Summary: Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities/ Key Deliverables: Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MNYL GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MNYL ways of training Field demonstration (FOD’s) Development of agent prospecting habits, calling habits and Measures of Success: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Number of EC/MDRT agent work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc… Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan Customer Centricity Be MNYL brand ambassador & a customer champion Follow MNYL sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MNYL standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & ExecutionMOS: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MNYL grid Achieve GOLD Score as per MNYL standard Number of EC/MDRT agent Hiring Specifications : CLEAN Filter C – City (have had spent minimum 4 years in the city) L – Loyalty (1.5 yrs of average tenure) E – Experience (Minimum 2 years for AADM) A – Age (24 to 38 yrs for AADM) N – Non negotiable on CLEAN Job Types: Full-time, Fresher Pay: ₹100,000.00 - ₹200,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Application Question(s): What is your current ctc and expected Education: Bachelor's (Preferred) Experience: Agency management: 1 year (Preferred) Location: Hyderabad, Telangana (Preferred) Work Location: In person
Posted 1 week ago
2.0 - 1.0 years
0 Lacs
Pune, Maharashtra
On-site
Job Description Interested Candidates Please do whatsaap Message to - 7550319663 Position AADM Reporting To Sr. Associate Partner Mgt / Partner Department Agency Function Agency Sales Location Band 5A About Max Life Insurance: ''Max Life Insurance, one of the leading non-bank promoted private life insurers, is a joint venture between Max Financial Services Ltd. and Mitsui Sumitomo Insurance Co. Ltd. Max Financial Services Ltd. is part of the Max Group, which is a leading Indian multi-business corporation, while Mitsui Sumitomo Insurance is a member of the MS&AD Insurance Group, which is amongst the leading insurers in the world. Max Life Insurance offers comprehensive long term savings, protection and retirement solutions through its high quality agency distribution and multi-channel distribution partners. A financially stable company with a strong track record over the last 15 years, Max Life Insurance offers superior investment expertise. Max Life Insurance has the vision 'To be the most admired life insurance company by securing the financial future of our customers'. The company has a strong customer-centric approach focused on advice-based sales and quality service delivered through its superior human capital. Max Life sum assured of Rs. 7,03,972 crore and Asset Under Management of Rs. 62,798 crore for FY18-19. " Caring An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them. Collaboration A value which is all about being boundary-less in approach by going beyond one’s direct responsibilities to achieve functional and organizational goals. It is about believing & creating opportunities for self and others to improve working relationships. Customer Obession It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight. Growth Mindset A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts & demonstrate courage to achieve exceptional results. It is about seeking & creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture. Job Summary: Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities/ Key Deliverables: Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MNYL GOLD process and adhere to the business norms Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MNYL ways of training Field demonstration (FOD’s) Development of agent prospecting habits, calling habits and Measures of Success: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Number of EC/MDRT agent work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc… Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan Customer Centricity Be MNYL brand ambassador & a customer champion Follow MNYL sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MNYL standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & ExecutionMOS: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MNYL grid Achieve GOLD Score as per MNYL standard Number of EC/MDRT agent Hiring Specifications : CLEAN Filter C – City (have had spent minimum 4 years in the city) L – Loyalty (1.5 yrs of average tenure) E – Experience (Minimum 2 years for AADM) A – Age (24 to 38 yrs for AADM) N – Non negotiable on CLEAN Job Type: Full-time Pay: ₹100,000.00 - ₹200,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Application Question(s): What is your current ctc and expected Education: Bachelor's (Preferred) Experience: Agency management: 1 year (Preferred) Location: Pune, Maharashtra (Preferred) Work Location: In person
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