6588 Score Jobs - Page 49

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Ipython . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About TheSqua.re : Our mission at TheSqua.re is to be the world’s best-loved digital corporate housing and luxury alternate accommodation company. We do this by providing the largest choice of alternate accommodations - beautifully furnished boutique style apartments in every major city on the planet, using our award winning proprietary suite of technology and our best-in-class customer service/account management levels. It's no wonder we have achieved the highest NPS (Net Promoter Score) levels in leading global corporate travel programs, powering our firm’s 50% annual growth for several years in a row. We have also recently launched TheSquare.AI, our new customizable booking platform designed to allow corporate clients to set up their global travel programmed their own way. From offices in New York, London and New Delhi, we look after and house assignees from more than 500 corporate clients worldwide; these corporations range from a mix of S&P 500 to soon to go public tech companies. 1. Serviced Apartments : We offer a wide range of serviced apartments in major cities across the globe. Our apartments are typically fully furnished and equipped with amenities to make them a comfortable and convenient choice for both short-term and long-term stays. 2. Corporate Housing : We specialize in providing corporate housing solutions, making us an attractive option for professionals and corporate travelers who require extended stays. Our corporate housing often includes additional services and features tailored to business travelers’ needs. 3. Global Presence : We have a global presence and offer accommodations in various international cities. This makes us suitable for travellers who require consistent and reliable housing options across different locations. 4. Flexibility : Many of our apartments come with flexible lease terms, which can be advantageous for travellers with changing schedules or uncertain durations of stay. 5. Amenities and Services : We typically offer amenities such as fully equipped kitchens, in-unit laundry facilities, high-speed internet, and housekeeping services. Our aim is to provide a "home away from home" experience for our guests. 6. Booking and Reservation: Customers can typically book accommodations through our website or by contacting our customer support. We may offer various payment options and assistance with booking. The specific tech stack requirements for our ideal Software Team Lead: You should have strong proficiency in our core tech stack, which includes: · Python · Django · HTML · Google Cloud platform The ideal candidate should not only possess expertise in these technologies but also feel entirely comfortable working with them. Your in-depth knowledge of Python and Django will be instrumental in building robust backend systems, while your mastery of ReactJS and NextJS will drive the development of responsive and dynamic frontend interfaces. Moreover, your familiarity with the Google Cloud platform will enable us to leverage cutting-edge search capabilities. The candidate's ability to seamlessly navigate and optimize these technologies is crucial in our quest for a dynamic and innovative e-commerce platform. We are looking for a fullstack developer with minimum 3 years of specific expertise in e-commerce or SAAS, extensive experience with payment gateways and a background in managing or worked with software teams in high-transaction volume environments will be an added advantage. You will play a pivotal role in strategic planning, designing scalable systems, assessing emerging technologies, future-proofing our architecture, ensuring security and compliance, and providing technical leadership to the development team. Your ability to align technical decisions with long-term business goals and anticipate industry trends will be invaluable in preparing our company for the evolving landscape of e-commerce . Team Tech : We have an expert team comprised of IITians, DTU Grads. Biz Dev : GM of sales with experience leading sales teams of 50m USD. Other : In addition, we have 140 highly motivated staff spread across several offices in few countries and metros of India. Advisors/Board - Leading UK VC Fund manager - Google MD and head of International competition law - Ex CEO of USD billion dollar plus bank - Former CMO, India’s leading e Com business Job Types: Full-time, Permanent Pay: ₹430,164.33 - ₹800,000.24 per year Benefits: Health insurance Paid time off Provident Fund Work from home Location Type: In-person Schedule: Day shift Monday to Friday Morning shift Application Question(s): What's your current CTC? What's your expected CTC? Have you worked on any hospitality SaaS product? Experience: Python: 4 years (Required) Django: 4 years (Required) HTML: 3 years (Required) React: 2 years (Required) GCP: 2 years (Required) Location: New Delhi, Delhi (Preferred) Work Location: In person Application Deadline: 10/08/2025

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Billing, Metering etc . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Record to Report - DOP . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: DataBricks - Data Engineering . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Lauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry. This position will be based at Raipur for Lauritz Knudsen Electrical & Automation (A unit of Schneider Electric India Pvt. Ltd.) Designation: Deputy Manager - Services - Field Service (Raipur) Experience: 4 years to 6 years Qualification: B.E/ B.Tech (Electrical) Job Description: 1. Attending Customer Complaints of LV, Agri, IA & DSP 2. Resolving CP claims 3. Training to ASC engineers 4. Attending chronic complaints and meeting important customers 5. To continually monitor the infrastructure and plan for its augmentation, upkeep annual Targets on each of the above deliverables 6. Call closure time with in 24 hours 7. CNPS score 92 % Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Lauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry. This position will be based at Guwahati for Lauritz Knudsen Electrical & Automation (A unit of Schneider Electric India Pvt. Ltd.) Designation: Deputy Manager - Services - Field Service (Guwahati) Experience: 4 years to 6 years Qualification: B.E/ B.Tech (Electrical) Job Description: 1. Attending Customer Complaints of LV, Agri, IA & DSP 2. Resolving CP claims 3. Training to ASC engineers 4. Attending chronic complaints and meeting important customers 5. To continually monitor the infrastructure and plan for its augmentation, upkeep annual Targets on each of the above deliverables 6. Call closure time with in 24 hours 7. CNPS score 92 % Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Job Description · Develop and execute SEO strategies to improve website rankings and organic traffic. · Conduct keyword research, competitor analysis, and content optimization for higher search visibility. · Implement on-page SEO (meta tags, URL structure, schema markup, internal linking) and off-page SEO (backlink building, guest posting, PR submissions). · Optimize website speed, mobile-friendliness, and user experience to enhance search rankings. · Plan, create, and manage Google Ads campaigns (Search, Display, YouTube, Shopping, and Performance Max). · Perform A/B testing on ad copies, landing pages, and bidding strategies to improve ROI. · Optimize Quality Score, Ad Rank, CPC, and CTR for cost-effective campaign performance. · Monitor and analyze Google Ads performance metrics and provide data-driven recommendations. · Work with content creators and web developers to optimize website content for SEO best practices . · Ensure blog posts, landing pages, and marketing materials align with SEO and Google Ads objectives. · Implement local SEO strategies for better visibility in Google My Business and Google Maps . · Use Google Analytics, Google Search Console, SEMrush, and other SEO tools to track website performance. · Generate weekly/monthly reports on SEO rankings, traffic trends, ad performance, and ROI. · Identify growth opportunities and recommend strategies to enhance search visibility and paid campaigns. Skills Required: · Strong expertise in SEO, Google Ads, Google Analytics, and Search Console . · Proficiency in keyword research, competitor analysis, and content optimization . · Hands-on experience with Google Tag Manager, GA4, and conversion tracking . · Knowledge of HTML, CSS, and WordPress for website optimization (preferred). · Ability to manage multiple campaigns and analyze performance metrics effectively . Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Fixed shift Monday to Friday Weekend availability Work Location: In person

The Study Abroad Counsellor is responsible for assisting students in selecting appropriate courses, universities, and countries based on their academic background, career goals, and financial capacity. Regular interaction with students and parents is essential to address queries and ensure end-to-end support throughout the study abroad process. Strong communication and interpersonal skills, empathy, and organizational skills are required for effective performance. Ø Answering Enquiry Calls. Ø Handling Walk ins (including handling other counsellors' walk-ins in their absence). Ø Detailed assessment of Student Profile. Ø Career Counselling – directing students to appropriate programmes and to apt countries as per their interest and requirement. Ø Maintain confidentiality and privacy in handling student information. Ø Providing guidance and advice to students regarding suitable study options based on their academic background, interests, and career goals. Ø Provide accurate and reliable information to the students. Ø Timely sharing of course options after the counselling. Ø CRM Updation without making pending. Ø On time follow up on students, maintain communication with the students throughout the application process, follow up on their process, Offer Assistance etc. Ø If the students requested programmes that weren't on the list that was provided, do a programming search. Ø Sending of Application Requests to Processing Department. Ø Collection of pending documents from students as per the requirement from Processing Department. Ø Copying the mail communications that students received from universities to processing department. Ø Conducting Offer follow ups in collaboration with Processing Department. Ø Payment Conversion. Ø Interview coordination both mock and university interview with interview team and send them feedback from students. Ø Sending students to IELTS department in the scenario of IELTS score is mandatory. Ø Supporting with Visa Processing Department. Ø Sending required documents of students to Documentation department, timely after fee payment. Ø Pre and Post Departure Assistance. Ø Act as a primary contact person for the student on behalf of Edroots. Ø Coordinating with other departments such as processing, Documentation, IELTS in regards to student’s update. Ø Keeping the company mobile and WhatsApp always on mode, to ensure timely and efficient communication. Ø Checking of official mail to ensure timely and accurate response, including the spam folder. Ø Participate in the company events and travelling to the event locations to represent the company if required. Events like Expo, Marketing – Promotional activities, Annual meet etc. Ø Follow company policies. Job Type: Full-time Pay: ₹20,000.00 - ₹32,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Required) Experience: Study Abroad field: 2 years (Required) Work Location: In person Application Deadline: 30/07/2025

Role: : Senior Analyst, Competitive Intelligence Synopsis: The Assessment Specialist II plans, develops, and evaluates tests and testing programs and related products that are closely aligned to the current subject-area standards and student-learning objectives and leads discussions with clients and stakeholders on the assessment of subject-related constructs. This role applies strong content knowledge to add significant value to item writing, item review, test assembly, and discussions at committee meetings, and is knowledgeable about current standards and trends. This Assessment Specialist II functions at a high level of knowledge and skill in all phases of test development, including item writing, review, and evaluation, test assembly, and scoring. The Assessment Specialist II works independently and as part of a team and may also work with outside experts in the field of specialty. Additionally, the incumbent regularly provides guidance and training to less experienced assessment specialists.. Day in Your Life: ● Write and review items, gather and resolve feedback from multiple sources on items and evaluate item acceptability after testing. ● Participate in and manage constructed-response scoring activities, including work with faculty consultants or state department staff. ● Approve items for use on tests, evaluating both content and psychometric properties. ● Devise strategies for improving outside item writer results; develop item writer training materials; plan and lead item writer training meetings; monitor work with outside item writers. ● Design and develop new assessments and innovative products and services; develop new blueprints and item types, working with project team and client. ● Write rules for test creation system, assemble pretests, tests and/or Computer-Adaptive Testing (CAT) pools; review tests and participate in CAT simulation activities; assist in preparation of Special Test Additions. ● Respond to Supervisor Irregularity Reports (SIRs) and candidate inquiries, review responses to candidate inquiries to ensure accuracy and appropriate responses; investigate possible copyright violations; review and make recommendations for security cases. ● Work with client committees - organizing meetings, recruiting and training committee members, recommending committee members, organizing review materials, developing training materials and agendas, explaining and summarizing analysis results and advising on measurement issues. ● Work directly with client content representatives to obtain signoff on items and tests; may attend client launch meetings, planning meetings and update meetings. ● Plan and develop program publications and interpretive test preparation materials. ● Participate in teacher training activities • Plan and conduct reliability, validity or comparability studies Train others in application of item statistics and assembly of tests. ● Work with Statistics staff during the test assembly process to obtain signoff on statistical parameters of forms. ● Plan, manage and direct test development activities as a lead for one or more program teams, possibly as a member or leader of a test creation team. ● Manage the item evaluation process for one or more programs, use feedback from committee meetings and department staff to improve item quality for a program. ● Make recommendations on scoring problem items. ● Coach staff as appropriate. ● Serve on policy and planning committees with increasing responsibility. ● Serve as an organisation’s spokesperson on matters of test development in field of specialty. ● Direct projects, delegate work, and monitor progress. ● Create, implement, and monitor item development plans. ● Undertake and oversee small special development projects. ● Monitor budget requirements for one or more projects. ● Adhere to ethical standards and comply with the laws and regulations applicable to your job function. Process Outputs and Deliverables: ● Test items, forms and plans that are aligned to standards and client expectations. ● Fair, reliable and valid assessments ● Secure test materials • Process improvements ● Customer Satisfaction ● Knowledge transfer/learning Required Qualifications: ● A Master’s degree in the field of specialty or the equivalent combination of education and experience from which comparable knowledge and experience can be acquired is required. ● A minimum of 5 to 6 years of increasingly responsible professional experience (including educational measurement, applied statistics or teaching), 2 of which must be in test development and educational measurement or applied statistics, are required. ● Strong writing skills, well-developed organizational skills, and a willingness/adeptness with regards to learning new technology are required. ● Comprehensive knowledge of the field of specialty in order to develop tests in subject areas and to serve as a resource person for peers, committees, and clients is also required. Ability to work effectively and collaboratively with clients and external committees is required. Skills in Spotlight: ● Test Development- Has command of the assessment development process from item acquisition to hand-offs for administration and scoring. Understands the principles, conventions, terminology, and tools for stages within the test development process relevant to assigned work. Proposes efficiencies and innovations to improve departmental operations. Can learn and use new technologies easily to develop test items and forms and to score student responses. ● Content Knowledge: Has strong content knowledge that can be applied to add significant value to item writing, item review, test assembly, and discussions at committee meetings, and is knowledgeable about current standards and trends. ● Oral and Written Communications: Has strong verbal and written communication skills, and can apply rules of grammar, etc., to the development of items in the content area. ● Project Management Demonstrates a high level of productivity, with attention to quality. Exhibits accountability for assigned work. Possesses the skills to plan, organize, and manage tasks and resources to accomplish a well defined objective, within constraints of time, resources, and cost. ● Problem Solving Has the ability to problem-solve and possess flexibility to adjust project plans and schedules and adapt existing processes and procedures to meet deliverables on time and with the expected quality without negatively impacting colleagues, processes, or other deliverables. ● Collaboration Has a track record of adding value to official or unofficial teams by actively participating in them and seeking to understand the various interests of team members. Fosters respectful relationships with internal and external colleagues. Demonstrates professionalism. Is customer-focused and sensitive to differing values, abilities and needs of staff. ● Learning Orientation Has the ability to succeed at working on new assessments, on developing innovative task types, on doing the work in new ways, on dealing successfully with ambiguity. Demonstrates the ability to quickly adapt previous work experiences and gain knowledge from others and successfully provide recommendations or a course of action in new and ambiguous situations. Can adapt to changes to policies and processes and is quick to apply new learnings in an expected or reasonable time frame. Other Requirements: ● Comprehensive knowledge of English as a Second Language, Linguistics, Applied Linguistics, or English in order to develop items for English Language Learner assessments and related products that are closely aligned to the current subject-area standards, such as Next Generation California English Language Development Standards and/or the Common European Framework of Reference for Languages. ● Ability to develop items for English Language Learners that are appropriate for young and adult learners that incorporate - productive language skills - integrated language skills - scenario-based tasks. ● Ability to develop test items aligned with appropriate standards for a variety of purposes, including tests used for K-12 accountability, college admission/placement, and job-related recruitment/placement. Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,200,000.00 per year Application Question(s): What is your current CTC , expected CTC and notice period? Experience: Content development: 3 years (Preferred) Lesson planning: 3 years (Preferred) Curriculum Designing: 3 years (Preferred) Work Location: In person

Location: Hyderabad Location About the Role This role will be part of a central team that supports the consultation, implementation and sustainment of Customer Experience / Net Promoter Score (NPS) surveys for Wells Fargo customers & employees. The role will specifically be responsible for collaborating with Customer Experience team and business partners to ensure survey needs have been appropriately translated to meaningful requirements. Duties will include supporting consultation, implementation activities for survey design, access requests and creation of requirements for surveys, reporting, dashboards and testing. This role will also support/contribute to creating continuous improvements in the process. A combination of technical and business knowledge is beneficial. Previous CX survey creation experience, JIRA and agile experience will be helpful. This role will report to the Customer Experience leader. Responsibilities Support Platform, Operations and Configuration Leads for onboarding surveys Configuring surveys, building the dashboards and launching the surveys Supports CX Strategy & Operational Leads and Configuration Leads to ensure successful survey implementations Supporting the day-to-day activities of Survey Operations to close the tickets, incidents and control governance Works with Communication lead to ensure all process documentation is current and provide archiving support to Product Owner Accountable for driving as much standardization as possible across all implementations through continuous improvement activities Provide partner support for User Access and QA Testing, if needed Work closely and independently with partners (internal clients) and senior management stakeholders Lead, organize and participate in PAM/department-wide initiatives Engage with cross culture team members and stakeholders Ready to work across geographies (India and USA) and be available during evening/early night hours for overlap with our US partners Required Qualifications : 6+ months of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Skills : Over 6+ months of experience in Project Management, Requirements Gathering and QA Testing Good working knowledge on MS Office Suite, especially Excel including basic functions (Filters, vlookup, Pivots etc.) Working independently and critical thinking skills Ensuring work conforms to standards and best practices Delivering work on time and within agreed upon scope, risk and quality parameters Agile Experience JIRA experience Medallia, Qualtrics or any other CX platform experience Knowledge of any data visualization tools such as Power BI / Tableau Experience designing customer/employee satisfaction surveys SharePoint Site Administration /Owner Experience Net Promoter Score experience Posting End Date: 30 Jul 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Shift Timings & Weekoffs (Shifts & Weekoffs are rotational) 6 AM - 3 PM 3 PM - 10 PM 6 Days working About The Company Orange Health is India’s leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startup of the Year 2025. Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000 reviews and the highest rating on Google for all its facilities across the country, and an NPS close to 90! Orange Health Labs is among the best places to work, with a team of 1,000+ people across the company. We believe in treating colleagues with respect and investing in their growth for the long term. You can learn more about our work culture on our careers page and LinkedIn page Our vision is supported by some of the worlds leading investors like Accel, General Catalyst, Y combinator, Bertelsmann India , Amazon and other marquee names. We have been recognized as a Future Unicorn for two consicutive years by Hurun India. About The Role We are looking for a Chat Support Executive to join our team and provide exceptional customer service to our clients through chat. As a Chat Support Executive, you will be responsible for responding to customer inquiries, resolving issues, and maintaining customer satisfaction through chat support. The ideal candidate should have excellent communication skills and be able to multitask efficiently. What will you get to do? Respond to customer inquiries through chat support in a timely and professional manner. Provide customers with accurate information and solutions to their queries. Escalate complex issues to the appropriate team members. Maintain customer satisfaction by providing exceptional customer service. Collaborate with team members to improve customer support procedures and practices. Monitor and track customer feedback and suggest improvements to the team. Meet and exceed performance metrics such as response time, resolution time, customer satisfaction score, and productivity. Skills We Are Looking For Communication skills: You should be effectively able to interact with customers in order to provide comprehensive and straight-to-the-point resolutions. Multitasking and problem solving: Have the ability to switch attention from one task to another and be able to get to the bottom of every issue with as little inquest as possible. Fast response and resolution time: Because users expect answers that can help them resolve their problem quickly. Active listening: In order to understand the message of our user, comprehend the information and respond thoughtfully. Attention to detail: In order to increase your productivity and reduce the likelihood of error. Why join us? Market competitive salary with bi-annual increments. Great stock option policy with rights to exercise 10 years post exit Well known for a collaborative culture with a top 10% rating on Glass door. Fastest-growing health tech company in India with marquee investors. Opportunity to build a product that will have a significant impact on people's health and well-being. Skills: chat support,fast response and resolution time,webchat,attention to detail,online chat,multitasking,chatting process,active listening,chat process,multitasking and problem solving,communication skills,problem solving

Team Leader Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. Collaborating with fulfilment teams to ensure best in class conversion ratios. Ensure availability of trained manpower to maintain production at 100% capacity. Meet cost to income ratios as determined by Score card. Adherence to Standards of Performance. Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. People management skill essential. Experience in working in a tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA. Good listening skills and strong communication abilities. Team Player.

Key Responsibilities: Plan, create, and manage Google Ads campaigns (Performance Max, Search, Display, Video, Shopping, App). Perform keyword research, ad copy creation, A/B testing, and audience segmentation. Set up conversion tracking (Google Tag Manager, GA4, etc.) to measure campaign performance. Optimize campaigns to improve quality score, CTR, CPC, and ROAS. Generate detailed reports and performance dashboards to communicate insights and recommendations. Stay updated with the latest Google Ads trends, policies, and features. Complete working experience of Google merchant centre, Google ads account, GA4 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person

Inbound Voice Support – American Process (Gurgaon) Location: Sector 18, Gurgaon, Haryana Salary: up to ₹34,000 in-hand per month Job Type: Full-time Work Mode: Work from Office Working Days: 5 Days/Week Weekly Offs: 2 Rotational Cabs: Both sides of the cab provided Eligibility Criteria: Undergraduates Freshers eligible Communication: Excellent English communication skills are mandatory Availability: Immediate joiners only Job Responsibilities: Handle inbound customer queries for a leading American service provider Provide accurate product and service information Ensure high levels of customer satisfaction Maintain professional tone and quality in all interactions Interview Process: HR Round AMCAT Test (Minimum Score: 65 / Level B2) Operations Round How to Apply: Send your resume HR Anjali at +91 8279384921 (Mention: Voice_Gurgaon ) . Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹34,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person Speak with the employer +91 8279384921

Inbound Voice Support – American Process (Gurgaon) Location: Sector 18, Gurgaon, Haryana Salary: up to ₹34,000 in-hand per month Job Type: Full-time Work Mode: Work from Office Working Days: 5 Days/Week Weekly Offs: 2 Rotational Cabs: Both sides of the cab provided Eligibility Criteria: Undergraduates Freshers eligible Communication: Excellent English communication skills are mandatory Availability: Immediate joiners only Job Responsibilities: Handle inbound customer queries for a leading American service provider Provide accurate product and service information Ensure high levels of customer satisfaction Maintain professional tone and quality in all interactions Interview Process: HR Round AMCAT Test (Minimum Score: 65 / Level B2) Operations Round How to Apply: Send your resume HR Shafaque at +91 93680 89713 (Mention: Voice_Gurgaon ) . Job Types: Full-time, Permanent, Fresher Pay: ₹24,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Commission pay Joining bonus Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Work Location: In person Speak with the employer +91 9368089713

Job Title : Service Head – Home Appliances. Location: New Raipur Department: After-Sales Service / Customer Support Industry: Consumer Electronics / Home Appliances Experience Required: 10–15 years in Service Operations (at least 3–5 years in a leadership role) Job Summary: We are seeking an experienced and strategic Service Head to lead our after-sales service and customer support operations for our home appliance product lines including Televisions, Fans, and Air Coolers ,etc. The ideal candidate will be responsible for ensuring high levels of customer satisfaction, driving service revenue, and building a responsive and efficient service network across regions. Key Responsibilities: Service Strategy & Operations  Develop and implement the overall service strategy, KPIs, and operational plans in alignment with business objectives.  Establish and monitor SLA compliance, TAT, first-time resolution rates, and customer satisfaction metrics.  Oversee the setup and optimization of service centers, authorized service partners, and field service networks. Customer Experience & Quality  Lead the customer support function including inbound queries, complaint resolution, installations, repairs, and AMC management.  Ensure a delightful post-sale experience through prompt, professional, and technically sound service.  Work closely with the QA and product teams to address recurring issues and drive product improvement. Team & Partner Management  Lead, train, and motivate the national service team including regional managers, service engineers, and call centre staff.  Manage relationships with authorized service partners, ensuring capability, coverage, and compliance with service standards. Spare Parts & Logistics  Oversee the spare parts supply chain, inventory control, and availability across regions.  Coordinate with the supply chain team for fast-moving parts forecasting and reverse logistics. Technology & Process Optimization  Implement CRM, ticketing systems, and mobile field service tools to digitize service operations.  Identify and deploy automation or AI-based tools to improve efficiency and reduce operational costs. Regulatory & Warranty Management  Ensure compliance with local warranty regulations, maintain documentation, and handle escalated legal or consumer forum cases if required.  Design and manage warranty and extended warranty programs. Qualifications & Skills:  Bachelor’s degree in Engineering (Electronics/Electrical/preferred); MBA is a plus.  Minimum 10 years of relevant experience in after-sales service.  Strong leadership and team-building capabilities.  Experience in managing multi-channel service operations (in-house, outsourced, franchise).  Sound knowledge of CRM systems, service automation, and customer satisfaction metrics.  Excellent problem-solving, communication, and negotiation skills.  Willingness to travel across regions to monitor service centers and partners. KPIs / Success Metrics:  Customer Satisfaction Score (CSAT/NPS)  Service TAT (Turnaround Time)  First-Time Fix Rate  Cost per Service Call  Spare Parts Availability Interested candidate can share there CVs on - 9752410256 Mail ID - hr@arhamtechnologies.co.in Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Ability to commute/relocate: Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 3 years (Preferred)

We are seeking a driven Part-time Digital Marketing Analyst with a minimum of 2 years of experience. This role requires a blend of strategic thinking and creativity that align with our business goals. You'll be instrumental in enhancing our SEO and digital marketing efforts. Digital marketing professionals are responsible for developing, implementing, and managing marketing strategies to promote a brand, product, or service through online channels. Requirements: A minimum of 2 years of experience in digital marketing, preferably within an IT consulting company, Salesforce consulting company or similar technology-focused environment. Strong understanding of digital marketing channels and strategies, with proven success in driving brand awareness Experience with SEO/SEM, and analytics tools. Knowledge of Salesforce and its ecosystem, demonstrating the ability to effectively communicate its value proposition. Creative thinker with strong analytical skills, capable of developing innovative marketing solutions to meet business challenges. Exceptional communication and collaboration skills, with the ability to work effectively in a team-oriented environment. Bachelor's degree in marketing, Business, Communications, or a related field. Key Responsibilities: Support in executing comprehensive digital marketing campaigns across various channels (SEO, SEM, social media, display advertising). Identify target audiences and create buyer personas. Perform regular site audits using tools like SEMrush, Screaming Frog, or Google Search Console to identify technical issues. Address issues like broken links, duplicate content, missing meta tags, and crawl errors. Optimize website structure, metadata, and content for search engines. Must have experience with SEO. Track and analyze website traffic using tools like Google Analytics. Implement strategies to boost organic traffic through SEO best practices. Optimize site content, navigation, and speed to improve user experience and search engine rankings. Monitor traffic trends and refine strategies based on performance data. Use Google Analytics, SEMrush, or other analytics tools to monitor traffic sources, user behavior, and engagement. Track KPIs such as traffic, engagement, conversion rates, and revenue. Conduct keyword research to improve organic search rankings. Align keywords with content strategies, ensuring proper usage in blogs, web pages, and meta tags. Use tools like SEMrush, Google Keyword Planner, or Ahrefs to find keywords with high search volume, low competition and monitor competitors' keywords and traffic. Optimize titles, headings, meta descriptions, and alt texts for target keywords. Ensure proper internal linking to boost on-page SEO and user experience. Update and refresh older content to maintain relevance and rankings. Analyze backlinks for quality, relevance, and domain authority using tools like SEMrush or Moz. Track and improve the domain authority score using tools like Moz or Ahrefs. Build high-quality backlinks, create authoritative content, and maintain a consistent brand presence online. Analyze competitors' SEO strategies, content performance, and backlink profiles. Manage social media platforms to build brand presence and engagement. Track metrics like likes, shares, comments, and conversions. Help creating engaging content that highlights our Salesforce consulting services and solutions, demonstrating thought leadership and industry expertise. Analyze market trends and competitor activities to identify opportunities for growth and improvement. Assist in Managing and optimizing website and social media profiles for maximum visibility and engagement. Must have previous experience working with IT consulting company or Salesforce consulting companies. Identify gaps in your strategies compared to competitors. Plus, to have at least 2+ years’ experience in specific to Salesforce consulting. Plus be aware Salesforce IT consultancy marketing process. Must have experience in how to generate Salesforce lead from marketing campaign. Must have experience researching, planning and prospecting the Salesforce. Must be able to generate new Salesforce business pipeline primarily through prospecting with help of Salesforce marketing. Must be able to understand Salesforce leads process that are driven by inbound/outbound effort. Manage company WordPress website to generate leads. Work with online collaboration activities and campaigns to generate leads and new business opportunities. Must be able to work with YouTube, and social media like LinkedIn to generate leads and opportunities that helps you to win new business opportunities. Track, analyze and report the success of those campaigns and events. Proven track record of achieving Salesforce marketing metrics and consistent achievement of year-over-year quota attainment. Must have experience in Salesforce including Information Technologies (IT), cloud/SaaS products and consultancy Lead and Prospect Business Processes. Must be able to partner with core seller to identify and source net new Salesforce pipeline and assist by researching lines of business and personas. Empower the sales team with marketing content and campaigns that help drive sales. Stay abreast of the latest digital marketing tools and Salesforce updates to continuously enhance our marketing efforts. Plus to have experience in branding and copywriting Plus to have brand management experience. Other Responsibilities: You will have very well communication skills and outstanding listening skills. Proactively identify new Salesforce marketing opportunities. Develop market strategies by researching lists of high-potential Salesforce prospects. You are responsible for working with the customer base through a strategic and consultative approach to win new Salesforce business prospects. Managing strategically full lead process from lead through to closing the new business opportunities. You will collaborate with the team to use the company website and Salesforce ecosystem to generate new lead for business opportunities. Attention to detail A can-do attitude - everything else can be taught! About us Application House is a Salesforce consulting agency that operates three different business models – on one hand, we place expert Salesforce staff into existing businesses to help them with their Salesforce needs, on the other, we take on Salesforce projects and deliver solutions for our clients. Third, truly reflecting the name House of the Application. We are developing a very advanced Application/Product that includes an Artificial Intelligence App including LLM hosted services, products like Uber, Zomato, Swiggy, Phonepe, Paytm, SMS/WhatsApp Messaging App, Fundraising & Payment App, etc. Are you excited to join a brilliant, intelligent team? Then why wait? Go ahead and apply the role.

ROLE: Fitness Consultant Company Description VMax Wellness is a fitness and wellness company with a mission to help people adopt a healthy lifestyle. Our team of knowledgeable and enthusiastic professionals provides tailored fitness and nutrition plans tailored to individual requirements. We strive to transform the lives of at least 1 million people (about the population of Delaware) for the better and to eradicate lifestyle diseases caused by obesity. Visit our website, vmax.fit, to learn more about us. Job Description This is a full-time remote role for a Fitness Consultant . The Fitness Consultant will be responsible for assisting clients in developing and implementing personalized fitness plans, providing guidance and motivation, and offering excellent customer service. The role will involve remote communication with clients, designing and conducting fitness training sessions, and ensuring clients' needs are met. Key Responsibilities Conduct one-on-one tele coaching sessions with clients to assess their fitness goals, preferences, and limitations. Develop customized workout plans tailored to each client's needs, incorporating their fitness level, preferences, and any medical considerations. Provide ongoing support and guidance to clients, demonstrating empathy, motivation, and accountability throughout their fitness journey. Monitor client progress and make necessary adjustments to their workout plans to ensure continued success. Maintain a high level of client satisfaction and engagement, as measured by the Net Promoter Score (NPS) and client feedback. Proactively engage with clients to encourage renewals and referrals, driving revenue growth for the company. Organize and conduct webinars and seminars on fitness-related topics to educate and engage clients and prospects. Multitask effectively to manage client sessions, administrative tasks, and webinar/seminar preparation simultaneously. Qualifications A bachelor's degree in exercise science, kinesiology, or physical therapy (BPT or MPT) is preferred. A certified personal trainer or fitness coach accreditation is required. Proven experience in one-on-one client handling and coaching, preferably in an online fitness setting. Excellent communication and interpersonal skills, with the ability to build rapport and motivate clients effectively. Strong organizational skills and attention to detail are needed to track client progress and manage workload efficiently. Passion for health and fitness, with a genuine desire to help others achieve their wellness goals. Ability to work independently and adapt to changing priorities in a fast-paced environment. Proficiency in virtual communication tools and platforms for remote coaching sessions. Access to a very good high-speed Internet Wi-Fi connection to ensure smooth virtual interactions. Skills: client assessment,fitness,communication,workout,personal training,communication skills,organizational skills,fitness planning,tele consultation,virtual coaching,customer service

Title : Growth Management - Manager – Offline Merchant Growth About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Offline Payment vertical caters to our merchant partners by offering them products like QR code, Soundbox, EDC, Loan. Paytm has been a pioneer in merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners via our 'Paytm for Business' App. About the Role: We’re looking for a high-agency, analytically strong Growth Manager to drive scalable and sustainable growth for Paytm’s Merchant Lending business. This is a strategic role focused on uncovering and executing growth opportunities across the funnel, from increasing awareness and reach, to improving conversion, retention, and monetization. You will go beyond operational execution and own key business questions:  Where is the funnel leaking?  Which cohorts are behaving differently?  What are the biggest levers to grow loan disbursals?  Which user journeys or product flows are broken or inefficient? If you enjoy working at the intersection of data, product, marketing and user behavior, and care about solving real-world problems for India’s small businesses, we’d love to hear from you. Key Responsibilities:  Own growth diagnostics across the funnel, from impressions to disbursals, and identify high-impact interventions  Discover and define user cohorts that behave differently (e.g., by credit score availability, session intensity, geography, product interaction)  Identify opportunities to increase visibility (impressions), CTR, conversion, and engagement using experiments, segmentation, and campaign innovation  Design and evaluate growth experiments using control groups and attribution models to find what works and scale it  Partner with Product and Business teams to improve in-app journeys, address drop- offs, and reduce friction in loan application flow  Collaborate with CLM / CRM campaign managers to deploy retargeting, education, and engagement campaigns, but always with a lens of outcome-based impact  Use tools like SQL and Looker to build dashboards and perform deep-dive analyses  Continuously track funnel health, campaign effectiveness, and market trends to propose new strategic bets  Use AI to FastTrack ops, improve efficiency and unlock growth Requirements:  4 to 6 years of experience in a growth, marketing analytics, or product marketing role, preferably in fintech, e-commerce, or consumer tech  Strong understanding of user funnels, segmentation, attribution models, and LTV vs CAC principles  Hands-on experience with analytics tools like SQL, Looker, or Amplitude; and engagement tools like CleverTap or MoEngage  Ability to generate and test hypotheses using data, and translate insights into product or marketing actions  Comfortable working cross-functionally with design, content, product, analytics, and business teams  Excellent problem-solving skills, structured thinking, and a bias toward experimentation and measurement  Self-starter with the ability to thrive in a fast-paced, ambiguous environment Bonus Skills:  Working knowledge of Figma or other design tools to create quick mocks and iterate fast with content/design teams  Experience in lending, banking, or regulated products  Strong storytelling skills, ability to synthesize data and findings into clear growth narratives Why join us? A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager

Role Definition: The Laboratory Director, heading the Center of Excellence (COE) in Laboratory Medicine, is responsible for the strategic and operational leadership of all laboratory medicine services, including Clinical Pathology, Hematology, and Biochemistry. The role ensures business enablement, diagnostic accuracy, quality assurance, operational efficiency, clinician engagement, and technical team development. It involves high-level expert consultation, end-to-end laboratory operations management, adherence to regulatory and NABL/ISO standards, and strategic collaboration with clinicians and healthcare providers to strengthen market leadership. Role Deliverables: Business Enablement – Drive scientific and commercial growth of laboratory medicine services. Diagnostic Accuracy & TAT Adherence – Ensure 100% accurate and clinically correlated reporting within committed turnaround times. Laboratory Operations Management – Oversee Central and Regional Labs for optimal efficiency, cost control, and resource management. Helpdesk Management – Ensure seamless resolution of clinician and branch queries with technical authority. Clinician Engagement & Scientific Consultation – Build scientific credibility and strengthen clinician partnerships. Quality Management & Compliance – Achieve and maintain NABL/ISO compliance with robust internal and external quality programs. People Leadership – Build, mentor, and lead high-performing technical teams with a strong performance and learning culture. Task and Activities: Business Enablement: Drive revenue growth through strategic business development initiatives. Collaborate with business teams to enhance partnerships with hospitals, clinics, and healthcare providers. Act as a medical advisor to key clinicians and healthcare institutions. Engage in scientific marketing, RTMs, CMEs, industry events, and expert consultation to expand diagnostic services. Provide high-level consultation to referring physicians and healthcare professionals to enhance patient management. Respond to technical queries, critical value discussions, and interpretation requests from doctors. Collaborate with business development to address technical queries from partner hospitals and doctors. Collaborate with Marketing for CME content, diagnostic bulletins, and clinician awareness programs. Assess the relevance and volume of current test panels; recommend test menu enhancements based on market and medical needs. Diagnostic Accuracy & TAT Adherence Monitor end-to-end sample workflows for Biochemistry, Hematology, Immunology, and Clinical Pathology. Personally validate critical reports and ensure proper clinical correlation before release. Conduct daily delta checks, histogram reviews, and trend analysis for critical parameters. Identify bottlenecks and ensure 99%+ TAT adherence, coordinating with logistics and operations teams Laboratory Operations Management: Implement the laboratory policies, procedures, and quality control protocols as aligned with the Medical Directorate. Oversee daily operations of Central and Regional Laboratories, ensuring efficiency, cost-effectiveness, and compliance. Ensure the accuracy of diagnostic tests and reports. Manage the laboratory resources, including equipment, reagents and other supplies. Manage the laboratory’s financials, including budgeting and cost control. Monitor financial performance indicators and implement corrective actions as needed Quality Management and Compliance: Conduct daily quality management practices across Central and Regional Laboratories to meet regulatory requirements. Ensure daily internal QC, EQAS, and LIMS-based control validations are completed and signed off. Manage the Internal audits and participate in external quality assurance programs to ensure compliance. Monitor delta checks, critical value communication, and compliance with QC protocols Implement corrective and preventive actions (CAPA) based on audit findings and quality assessments. Ensure SOPs, checklists, and dashboards are updated on real time basis. Coordinate with the QC Team to monitor and enhance quality control measures. Report quality indicators trends in monthly meetings and track improvements Helpdesk Management: Lead the Laboratory Helpdesk team and serve as the primary point of contact for resolving technical queries from branches and clinicians. Ensure seamless communication and issue resolution within defined SLAs. Manage escalations related to test results, patient concerns, and clinician inquiries. Develop and implement protocols to handle service-related complaints effectively. People Leadership: Recruit, train, and supervise technical teams. Set an individual role clarity, roster with each team member aligned with the laboratory objectives. Conduct daily huddles with the team to discuss ongoing activities and address any issues. Hold weekly meetings with the team to discuss operational performance indicators and lead measures. Conduct monthly 1:1 meetings with direct repartees to review progress on KPIs and plan the way ahead. Document and share feedback with each team member. Assess individual ASK (Attitude, Skills, Knowledge) on a quarterly basis and manage the learning of the team in collaboration with the HR team to enhance skills and drive career paths. Monthly recognize and reward high performance and initiate improvement plans where necessary. Achieve the People Score of 90. Success Metrics: 100% achievement of strategic goals (Revenue & Profitability) 100% accuracy rate in diagnostic tests and reports. 100% timely delivery of diagnostic results within established turnaround times 90% achievement of Quality indicators Adhere to a budget with no more than 2% variance. Customer feedback score of 4.8 or higher. Monthly RTM/ CME/ Clinician engagement activity as per calendar 100% compliance in NABL audits, IQC, EQAS Requirements :: D/DNB in Pathology, with additional training/fellowship in Hematopathology or Laboratory Medicine preferred. 12–15 years of post-MD experience, including 5+ years in leadership of multi-specialty diagnostic labs with NABL/ISO audit exposure. Proficiency in Clinical Pathology, Hematology, Biochemistry, LIMS, quality protocols (IQC/EQAS), and advanced diagnostic technologies. Strong clinician engagement, team mentoring, strategic decision-making, and business-aligned diagnostic leadership.

Job Description (JD) for Tender Executive Position: Tender Executive Location: Patliputra,Patna Role Overview The Tender Executive is responsible for coordinating and managing the tendering process for the organization. This includes preparing bid proposals, ensuring compliance with tender requirements, analyzing project feasibility, and liaising with internal and external stakeholders to secure successful tenders. Key Responsibilities Tender Preparation: Review and analyze tender documents and identify key requirements. Prepare and submit accurate and complete bid proposals within deadlines. Ensure compliance with tender terms and conditions. Documentation Management: Maintain and organize all tender-related documents, such as financial records, technical submissions, and legal compliance documents. Ensure proper documentation for audits and internal records. Coordination and Communication: Collaborate with internal departments (e.g., finance, legal, operations) to gather required inputs for tender submissions. Act as the point of contact for tender-related queries from clients and stakeholders. Market Analysis: Research and analyze market trends to identify upcoming tender opportunities. Evaluate competitors and industry benchmarks to enhance tender strategies. Post-Tender Follow-Up: Track the progress of submitted tenders and follow up with clients as necessary. Assist in contract finalization and handover of projects to relevant teams. Compliance and Risk Assessment: Ensure all tenders meet legal and regulatory requirements. Identify potential risks associated with tender submissions and propose mitigation strategies. Key Performance Indicators (KPIs) for Tender Executive Tender Success Rate: Percentage of tenders won out of total tenders submitted. Accuracy of Tender Submissions: Number of tender submissions without errors or omissions. Timeliness: Percentage of tenders submitted on or before deadlines. Documentation Quality: Compliance level of tender documentation with client and regulatory standards. Stakeholder Coordination: Feedback score from internal teams and external stakeholders on communication and support. Market Intelligence: Number of new tender opportunities identified and pursued. Cost Efficiency: Percentage of tenders submitted within the budgeted cost. Client Feedback: Satisfaction rating from clients on tender-related interactions. Candidate must have knowledge of accountant Contact 7857813595 hr@dgdigital.in Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Oracle Apps Finance Functional . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We’re seeking a future team member for the role of Vice President, Fund Administration Manager I to join our ALTS TA North America, Client Processing team. This role is located in Pune, MH HYBRID. In this role, you’ll make an impact in the following ways: Processing monthly and quarterly Funds (Trades/Recon/Payments/Sorting/Investor queries/Reporting) Provides complex analytics and reporting services, working to improve and automate Client Processing systems Deals with complex external client issues (on-going client servicing for programs, resolving operational issues, and product implementations). Represents the assigned business area on client due diligence and new business calls/meetings May allocate/coordinate work within a team/project (new projects etc.) Assists in communicating needs and issues with internal and external clients Participates in innovative product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions. Solves complex problems based on an understanding and knowledge of the intricacies of the system. Uses in-depth area knowledge to apply ingenuity and creativity to common repeat problems and determines more permanent resolutions. Supervises a small Client Processing team in all management aspects, Provides technical assistance and support to lower-level client processing roles. Contributes to the achievement of team objectives. To be successful in this role, we’re seeking the following: Bachelor’s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred. min.5-7 years of total work experience, experience in banking operations (Private Equity/Hedge Funds) will be an asset. People management experience would be a strong asset. Excellent oral and written communication skills. Good analytical, organizational and time management skills Must be detail oriented, organized, self-motivated and able to manage multiple priorities to meet deadlines. Quick to develop new skills and a pro-active approach to learning and training. Fluent English is essential for this role. At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

E-Commerce Associate (Amazon Seller Central) Location: from office - Ahmedabad, Gujarat Type: Full-Time Experience: 1-3 years Key Responsibilities: • Amazon Seller Central Management: Maintain and optimize the company’s Amazon storefront, including product uploads, listing optimization (titles, descriptions, keywords, and images), and pricing updates. • Inventory & Order Management: Monitor and manage inventory levels, coordinate with the warehouse or fulfillment center, and ensure timely order processing and shipping. • Advertising & Promotions: Set up and manage Amazon PPC (sponsored products, brands, and display) campaigns. Analyze performance and adjust bids/targeting to maximize ROI. • Content Optimization & SEO: Conduct keyword research and apply SEO best practices to improve organic visibility and conversion rates on Amazon listings. • Performance Monitoring: Track key metrics such as Buy Box percentage, Account Health, IPI score, product reviews/ratings, and ensure compliance with Amazon policies. • Customer Service Support: Respond to customer inquiries, resolve complaints, and manage returns/refunds through Amazon’s communication tools. • Reporting & Analysis: Generate weekly/monthly reports on sales performance, ad spend, and inventory status. Use insights to suggest and implement improvements. Qualification: • Bachelor's degree in computer science, Information Technology, Business Administration, Marketing, or a related field • 1–3 years of hands-on experience with Amazon Seller Central • Solid understanding of e-commerce operations, Amazon policies, and fulfillment processes (FBA/FBM) • Strong Excel and data analysis skills • Detail-oriented with excellent organizational and time management abilities • Effective written and verbal communication skills About Alpine Techlabs Alpine Tech Labs delivers custom NetSuite solutions and modern web applications to help businesses optimize operations and scale efficiently. We specialize in SuiteScript, integrations, and full-stack development with a focus on performance, reliability, and innovation. About the Role We are seeking a detail-oriented and results-driven E-Commerce Associate to manage and optimize our Amazon Seller Central account. The ideal candidate will be responsible for day-to-day operations, including product listings, inventory management, order processing, performance monitoring, and driving sales growth through data-driven strategies.