Location : Punjab ( Mohali ) Role: Sales Manager Agency Role Definition Sales manager is one who is responsible for Identifying and Recruiting Quality Associate Partner And Generate Sales from the Associate Partner to get the business for SasteGhar.com. Responsibility Deliverable Recruiting Quality Associate Partners. Achieve sales and Revenue Targets. Facilitating sales for the Associate Partners. Develop the Sales Skills And knowledge of the associate partners Tasks & Activities Recruiting Quality Associate Partner. Prospecting on Regular basis to find quality Associate Partner on regular Basis. Call Min 2 Hours/day to fix meetings with prospecting Associate Partners. Do Minimum 10 Screenings In Office Invite 16 prospects to Career Seminar per Month. Achieve sales And Revenue Target Creating Sales funnel and tracking C.M.S.C Score of the Team and ensuring enough inputs to over Achieve Goal Set Monthly/Quarterly/ Half yearly/ Yearly Goals of Associate Partners. Facilitating sales for the Associate Partners Demonstrate 10 sales calls in field. Track C.M.S.C Score Observe 5 sales Calls in field Help Associate Partner to close the sale Develop the Sales Skills And knowledge of the associate partners Do GID every Month Do role Plays of Sales Call with each AP Plan Training of Associates As per need Skills: performance tracking,sales management,recruitment,sales strategy,team handling,sales manager,recruiting,sales,sales training Show more Show less

At Universal SkillTech University, we believe in the transformative power of education. As a beacon of knowledge & innovation, we are proud to present a dynamic array of programs that cater to diverse aspirations and career paths. Embark on a journey of intellectual growth, skill development and personal enrichment with us. power of education. As a beacon of knowledge and innovation, we are proud to present a dynamic array of programs that cater to diverse aspirations and career paths. Embark on a journey of intellectual growth, skill development, and personal enrichment with us. Check us out at www.ustu.edu.in We are seeking a highly motivated Assistant Professor with expertise in Computer Science/Mathematics/Mechanical/Psychology/business Communication to join our faculty team. The ideal candidate should have a strong academic background, industry experience (if applicable), and a passion for teaching, research, and mentoring students in a technology-driven environment. The role requires a commitment to continuous learning, industry engagement, and fostering a positive academic culture. Key ResponsibilitiesTeaching & Curriculum Development: Deliver high-quality lectures, laboratory sessions, and workshops in Computer Science/Mathematics/Mechanical/Psychology /business Communication. Develop and update course materials, syllabi, and learning modules in alignment with industry trends. Implement innovative teaching methodologies, including project-based and experiential learning. Use technology-driven teaching techniques, including Learning Management Systems (LMS) and online learning tools. Mentor students on academic projects, skill development, and career pathways. Research & Innovation: Conduct independent and collaborative research in Computer Science/Mathematics/Mechanical/Psychology /business Communication Publish research findings in peer-reviewed journals and present at academic conferences. Seek research funding through grants and industry collaborations. Encourage student research and innovation, guiding them in academic publications and patents. Industry & Community Engagement: Establish partnerships with industries to integrate practical knowledge into the curriculum. Organize workshops, guest lectures, and skill-based training programs. Guide students in internships, capstone projects, and real-world problem-solving. Actively participate in university outreach programs and community development initiatives. Key Metrics & Performance Indicators (KPIs) 1. Teaching Effectiveness: Student Feedback Score: Minimum 4.0/5.0 in student evaluations. Course Completion Rate: At least 90% of students completing courses successfully. Innovative Teaching Methods: At least 3 new teaching strategies implemented per academic year. 2. Research & Publications: Publications: Minimum 2 peer-reviewed research papers per year. Conference Presentations: At least 1 national/international conference presentation per year. 3. Student Mentorship & Engagement: Capstone/Project Guidance: Supervise at least 3-5 student projects annually. Internship Placement Rate: At least 80% of guided students securing internships. 4. Administrative & Institutional Contribution: Committee Participation: Active membership in at least 2 academic/administrative committees . Policy Development Contributions: Participation in curriculum development or university policy discussions. Faculty Development Sessions Attended: At least 2 professional development programs annually. Qualifications & RequirementsEducational Qualifications: Ph.D. or Master’s degree (with significant industry experience) in Computer Science/Mathematics/Mechanical/Psychology /business Communication from a recognized institution. A strong academic record with specialisation in relevant discipline Experience: For Ph.D. holders: Minimum 5 years of teaching/research/industry experience. For Master’s holders: Minimum 7 years of teaching and relevant industry experience. Experience with online learning platforms, LMS, blended learning, or hands-on training is preferred. Technical & Soft Skills: Proficiency in Computer Science/Mathematics/Mechanical/Psychology /business Communication Strong communication, presentation, and interpersonal skills. Ability to mentor students, guide research, and collaborate with industry partners. Commitment to diversity, inclusion, and student-centered learning. Preferred Qualifications: Industry certifications in Computer Science/Mathematics/Mechanical/Psychology /business Communication Experience in grant writing and securing research funding. Participation in professional organizations and academic networks. Benefits & Perks: Market Competitive Salary Funding for applied research. Collaborate with leading tech firms on real-world projects Opportunity to collaborate with leading tech firms. Guide students through consulting projects, live case studies, Capstone projects, OJT and startup incubation Assistance in launching startups and patenting research innovations Conference sponsorships, faculty development programs, and networking with global experts P protection and commercialisation assistance. Balanced between teaching and industry engagement. Funding for national/international conferences. Show more Show less

Google Ads: End-to-end campaign setup across Search, Display, and YouTube Keyword research, audience segmentation, and competitor analysis Conversion tracking setup via GTM/GA4 Managing budgets, bidding strategies, and A/B testing Creating ad copies and ad extensions Optimizing campaigns for CTR, Quality Score, and ROI Meta Ads (Facebook/Instagram): Campaign setup for awareness, traffic, lead generation, and conversions Custom and Lookalike Audience setup Pixel & event tracking configuration Daily monitoring and performance optimization Ad creative briefing and collaboration with the design team Retargeting strategies and funnel optimization Analytics & Reporting: Weekly/monthly reporting on key KPIs Use of tools like Google Analytics, Meta Business Suite, and third-party dashboards ROI and performance forecasting Required Skills & Experience: 2–3 years of experience in Google & Meta Ads Strong understanding of conversion tracking, GTM, GA4, and remarketing funnels Proven success with lead generation & eCommerce campaigns Excellent analytical and communication skills Ability to work independently and meet deadlines What We Offer: A collaborative work culture Flexible environment to test ideas & experiment Opportunities for skill development and certifications Exposure to multi-industry clients How to Apply: Send your updated CV and portfolio of past campaigns (performance snapshots or case studies, if any) to sushant.webies@gmail.com Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Application Question(s): last ctc Experience: Google Ads: 2 years (Required) Location: Chandigarh, Chandigarh (Preferred) Work Location: In person

Description UWorld is a worldwide leader in online test prep for college entrance, undergraduate, graduate, and professional licensing exams throughout the United States. Since 2003, over 2 million students have trusted us to help them prepare for high-stakes examinations. We are seeking a Search Engine Marketing (SEM) Specialist who will manage all paid search campaigns on Google, Yahoo, and Bing, as well as other search and display marketing engines. The SEM Specialist will effectively manage the paid search budget and work with the SEO and Marketing team in order to maximize ROI, drive traffic, and enhance the customer base. Your Role Plan, create and manage PPC campaigns for several product lines and managed daily bids for all campaigns on Google, Bing, and Facebook. Keyword research and management to optimize bids. Optimize bidding at the keyword, placement, device, geographic, demographic, and other levels. Perform daily account management of PPC campaigns, review underperforming keywords, and ensure PPC campaigns stay within budget while maintaining Quality Score, impression share, click-through rate, and other important metrics. Monitor, evaluate, and present the performance of campaigns by generating weekly and monthly performance reports and analyzing trends, goals, opportunities, and other KPIs. Align specific search queries to appropriate landing pages to increase conversion rates. Test keyword phrases, split Ad groups, and A/B test ad copy to maximize campaign performance. Write engaging and concise copy to modify CTAs on ads to boost click-through rates and landing pages to boost conversion rates. Perform ongoing paid keyword discovery, expansion, and optimization. Your Experience Bachelor's/Master's degree in marketing or a quantitative, test-driven field. 4-6 years of proven SEM experience and success managing PPC campaigns across Google, Bing, and Facebook Business. Current with the latest trends and best practices in search engine marketing. In-depth experience with bid management tools (eg, Click Equations, Marin, Kenshoo, Search Ignite). Strong analytical skills and experience generating SEM reports. Familiarity with A/B and multivariate experiments. AdWords, Bing, and Facebook Business certification is required. Google Analytics certification is required. Soft Skills Excellent attention to detail, organization skills, and ability to articulate ideas clearly and concisely. Exceptional follow-through, personal drive, and the desire to make a difference. Positive attitude with a willingness to put aside ego for the sake of what is best for the team. Ability to adapt, switch gears, and thrive in a fast-paced environment. Show more Show less

Omega Healthcare Management Services Private Limited TAMIL NADU Posted On 09 Jun 2025 End Date 23 Jun 2025 Required Experience 0 - 1 Years Basic Section No. Of Openings 8 Grade 1A Designation AR Associate Closing Date 23 Jun 2025 Organisational Country IN State TAMIL NADU City COIMBATORE Location Coimbatore-I Skills Skill ACCOUNTS RECEIVABLE PROCESS IMPROVEMENT MEDICAL BILLING MIS OUTSOURCING VENDOR MANAGEMENT TRANSITION MANAGEMENT OPERATIONS MANAGEMENT REVENUE CYCLE BPO Education Qualification No data available CERTIFICATION No data available Job Description Processing of Medical Data Entering charges and posting payments in the software Ensure that the deliverables to the client adhere to the quality standards. To work closely with the team leader. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Strict adherence to the company policies and procedures. Sound knowledge in Healthcare concept. Should have 6 months to 3 Yrs of Payment Posting or Demo & Charge or Correspondence or Charge Entry Understand the client requirements and specifications of the project Ensure targets are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. ing the instructions/updates received from the client when doing the production. Update their production count in SRP and Online score card. Prepare and Maintain reports

Omega Healthcare Management Services Private Limited TAMIL NADU Posted On 09 Jun 2025 End Date 23 Jun 2025 Required Experience 0 - 1 Years Basic Section No. Of Openings 5 Grade 1A Designation AR Associate Closing Date 23 Jun 2025 Organisational Country IN State TAMIL NADU City COIMBATORE Location Coimbatore-I Skills Skill ACCOUNTS RECEIVABLE PROCESS IMPROVEMENT MEDICAL BILLING MIS OUTSOURCING VENDOR MANAGEMENT TRANSITION MANAGEMENT OPERATIONS MANAGEMENT REVENUE CYCLE BPO Education Qualification No data available CERTIFICATION No data available Job Description Processing of Medical Data Entering charges and posting payments in the software Ensure that the deliverables to the client adhere to the quality standards. To work closely with the team leader. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Strict adherence to the company policies and procedures. Sound knowledge in Healthcare concept. Should have 6 months to 3 Yrs of Payment Posting or Demo & Charge or Correspondence or Charge Entry Understand the client requirements and specifications of the project Ensure targets are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. ing the instructions/updates received from the client when doing the production. Update their production count in SRP and Online score card. Prepare and Maintain reports

Position Overview We are seeking a proactive and technically adept Customer Success Operations & Digital Engagement Specialist to join the Schneider Electric Digital Buildings team. This hybrid role is critical in driving operational excellence across Customer Success systems while directly engaging with a broad portfolio of customers via digital success programs. The ideal candidate will own the management of Totango , Tableau , and tech-touch campaigns to scale impact, improve adoption, and drive customer retention and growth. Key Responsibilities 1. Tool Management & Success Play Optimization Manage and drive adoption of Totango for Customer Success planning, execution, and health tracking. Build and maintain SuccessPlays , customer journeys, and lifecycle campaigns that align with digital service strategy. Integrate Totango with CRM, Building Advisor, and other systems to ensure clean data flow and automation of repetitive tasks. Leverage Tableau (or Power BI) to create insightful dashboards and performance tracking tools for CSSs and leadership. 2. Digital Customer Engagement & Campaigns Execute tech-touch campaigns targeting 1000+ global customers, driving engagement, onboarding, adoption, and renewals. Develop campaign content and flows that trigger based on customer usage, health score, or lifecycle stage. Analyze campaign performance and iterate based on results to improve adoption, retention, and satisfaction. 3. Data Quality & Customer Insights Ensure data integrity, consistency, and usability across Totango and associated platforms. Conduct regular audits and cleanse customer data; resolve issues in collaboration with IT and data teams. Monitor customer health and usage metrics to identify risk and opportunity signals at scale. 4. Process Improvement & Standardization Document and optimize standard operating procedures for tool usage, campaign execution, and data handling. Proactively identify opportunities to streamline workflows and improve the efficiency of the Customer Success team. Collaborate across Customer Success, Sales, Connected Services Hubs (CSHs), and IT to align on global practices. 5. Training, Enablement & Internal Support Create and deliver training materials and onboarding guides for Customer Success Managers and other stakeholders. Act as the subject matter expert (SME) for Totango and campaign processes; troubleshoot and support adoption internally. Champion customer-centric operations that balance scalability, personalization, and business outcomes. Qualifications and Skills Education & Experience Bachelor’s degree in Business, Data Analytics, Information Systems, or a related field. 3–5 years of experience in Customer Success Operations, Digital Customer Success, or Technical Account Management. Proven experience working with Totango (or similar CSM platform) and Tableau/Power BI . Experience in managing recurring digital services or SaaS-based platforms is preferred. Technical Skills Strong command of customer data platforms, CRM tools (e.g., Salesforce), and analytics tools. Experience managing customer lifecycle campaigns and success journeys at scale. Familiarity with API integrations, basic automation tools, or scripting (nice to have). Soft Skills Excellent written and verbal communication skills. Strong problem-solving, analytical thinking, and attention to detail. Comfortable working independently and cross-functionally in a fast-paced, global environment. Customer-centric mindset with a passion for driving digital adoption and value realization. Primary Location : IN-Karnataka-Bangalore Schedule : Full-time Unposting Date : Ongoing

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Veritas cluster Server . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Who We Are Looking For As a Support Specialist 1 - Chat & Email, you’ll be on the question-and-answer front lines, using your expert knowledge of our software to ensure our customers use WebPT’s product offerings to their full potential. That means learning WebPT products inside and out—and communicating your expertise in ways that cater to a variety of different learning styles. At WebPT, we like to hire the most talented team members, then give them the tools to do their jobs. What You’ll Be Doing As A Part of Our Team Serve as the primary point of contact for all Members Provide exceptional customer service and maintain a CSAT score of 90 or above Answer inbound live chats and email as primary responsibility Respond to a variety of technical and non-technical inquiries as quickly and accurately as possible Stay in communication with each Member until you’ve resolved their issue while documenting the progress of the issue throughout Escalate issues to the next level of Support when appropriate Monitor and track support cases within Salesforce, WebPT’s help desk and customer relationship management (CRM) system Maintain key performance goals such as response time, resolution rate, and quality assurance Provide feedback on, utilize, and contribute to the knowledgebase to facilitate quicker issue resolution Organize and prioritize caseload to meet SLAs and identify tickets in need of escalation Adhere to all confidentiality and compliance regulations, including HIPAA Reliable and punctual in reporting for work and taking designated breaks What You Should Have To Qualify Two years of experience in a fast-paced help center or customer service environment or combination of degree and experience Technical aptitude and proven ability to use web browser, web applications, and other forms of technology Critical thinking skills; this job requires the ability to troubleshoot a variety of issues Communicate effectively through written text Be passionate about quality customer service Exude confidence Ability to navigate multiple web applications simultaneously, and be proficient with online meeting software and web conferencing tools Be able to take chats and respond to cases with a sense of urgency and high level of accuracy Be organized, ahead of schedule, communicative, and accountable Be solution driven for positive outcomes Ideally, You Would Also Have These Experience working is a SaaS environment or with a similar EMR platform Five years Customer Service experience Medical admin or billing experience Help desk, troubleshooting, or call center experience Culture is at our Core Service: Create Raving Fans Accountability: Follow Up; Own Up Attitude: Possess True Grit Personality: Be Minty Work Ethic: Be Rock Solid Community Outreach: Give Back Health and Wellness: Live Better Resource Efficiency: Do Más With Menos About Us Here, we work hard—but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you’re a can-do kinda person who loves to help Members win and enjoys working from just about anywhere—then you’ll fit right in. We’ve got big plans, but we can’t achieve them without you. Join us, and let’s achieve greatness. Show more Show less

Job Title: Customer Support Executive – Voice (Flipkart FRM) Location: Kudlu Gate, Bangalore Mode: Work from Office Company: Startek Employment Type: Full-Time Role: Handle voice calls related to fraud, risk, and transactions for Flipkart. Ensure accurate, professional, and timely customer support. Eligibility: Education: Any Graduate Experience: Freshers and candidates with 6+ months in customer support Languages: Fluent in English and Hindi Versant Score: Minimum Level 4 or 5 Shift Timings: Female: 9:00 AM – 8:00 PM Male: 9:00 AM – 9:00 PM Working Days: 6 days/week with 1 rotational week off Compensation: Freshers: ₹16,200 to ₹19,000 (Take-Home) Experienced: Up to ₹20,200 (Take-Home) Quarterly Bonus: ₹4,200 Work Location: Startek, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore – 560068

Customer Service Officer (CSO) – Job Description Job Summary: The Customer Service Officer (CSO) is the face of the gym, ensuring a seamless and positive experience for members and visitors. They handle inquiries, manage memberships, resolve issues, and maintain a welcoming atmosphere. The role also involves maintaining cleanliness and hygiene standards to ensure the center looks and feels "Always New" with a "Happy to Help" attitude. Location: Hyderabad/BLR/NCR/Mumbai,Pune/ Chennai - Salary: ₹25K (Fixed) + Performance-Based Incentives - Experience Required: 0-2 years in sales/customer service (preferably in fitness, hospitality, or retail) Key Responsibility : Supporting Actions KPIs - Conducting tours for potential members Guide new visitors, provide detailed facility tours, introduce trainers, and facilitate trial sessions LMS adherence, CH-BT% (Trial/Walk-in conversion rate) - Membership Renewal & Retention Follow up on expired/lapsed memberships, engage members for renewals Renewal %, Net Promoter Score (NPS) - Member Engagement & Satisfaction Regularly interact with members, resolve queries, gather feedback, and escalate concerns where necessary Member retention rate, Customer satisfaction (NPS), Number of escalations per 100K footfall Compliance & Documentation Ensure compliance with checklists such as Wooqer reporting, safety guidelines, and CRM usage Wooqer compliance fill rate >90%, FLS audit score Facility & Equipment Maintenance Monitor cleanliness, report facility issues via ODIN tickets, and ensure timely resolution ODIN ticket open %, ODIN SLA breach rate, AN audit score Smooth Daily Operations Ensure the gym is operational on time, manage check-ins, and assist with customer concerns On-time center opening %, CH-BT% (Trial/Walk-in attendance) Handling Issues & Conflict Resolution Address complaints/escalations related to membership, facility, and equipment Escalations handled successfully, % class cancellations due to facility issues Safety & Compliance Adhere to fire, safety, and compliance regulations; Ensure timely injury reporting and staff training Adherence to FLS training, Number of injuries reported timely A Day in the Life of a CSO - Morning Opening Duties: Ensure gym cleanliness, readiness, and equipment functionality. - Member Engagement: Welcome early members, assist with check-ins, answer queries. - Sales & Renewals: Conduct gym tours for walk-ins, follow up on potential memberships. - Admin & CRM Updates: Process renewals, cancellations, and track inquiries. - Peak Hour Management: Handle member queries, facility concerns, and escalations. - Closing Duties: Ensure facility cleanliness, safety checks, and closing procedures

Required collection executive for indore location with good cibil score bike is compulsory it's a field job

Job Title: Pest Control Services Operator / TechnicianDepartment: Operations / Service Delivery Reports To: Operations Supervisor / Technical Manager Location: Field-based (Residential, Commercial, and Industrial Sites) Key Responsibilities:🔍 1. Site Inspection & AssessmentVisit client locations to inspect pest infestation levels. Identify pests (cockroaches, termites, rodents, ants, etc.) and their source areas. Evaluate the extent of infestation and recommend suitable treatment. 🧴 2. Treatment & ApplicationCarry out pest control treatment using approved methods: Spraying Gel baiting Dusting Fumigation Rodent baiting and trapping Use appropriate equipment and chemicals (IGBC-certified/eco-friendly as applicable). 🔧 3. Equipment HandlingOperate pest control machines like sprayers, ULV foggers, glue traps, and bait stations. Maintain and clean tools/equipment regularly. 📋 4. Safety & ComplianceFollow safety protocols during chemical handling and application. Wear proper PPE (gloves, masks, safety shoes) as per service guidelines. Ensure compliance with ISO, FSSAI, HACCP, or other applicable client standards. 🗂️ 5. Documentation & ReportingFill in service reports (manual or digital) after every job. Take before-and-after photos when required. Obtain customer signatures or acknowledgment post-service. 📞 6. Customer InteractionBrief customers on do’s and don’ts after treatment. Explain treatment type and re-visit schedule if required. Handle minor service-related queries politely. 🔁 7. Follow-Up & AMC ServiceVisit sites for scheduled AMC (Annual Maintenance Contract) follow-ups. Ensure timely re-service or check-ups as per service plan. Required Skills & Qualifications:Education: Minimum 10th pass (preferably 12th) Certification: NIPHM / IPCA / PMA certified operators preferred Government License (if applicable in region) Experience: 0–3 years in pest control service (training provided for freshers) Skills: Basic knowledge of pests and chemicals Good hygiene and discipline Basic communication in local language Other: Must be physically fit, ready to travel, and work flexible hours Tools & Equipment Knowledge:Manual & electric sprayers Bait stations, glue traps Fogging machine, dusters Gel applicator guns Rodent boxes and UV traps Performance Metrics (KPIs):Number of successful service calls/day Customer satisfaction score Chemical usage control and safety adherence On-time job completion Zero customer complaints or service recalls

Core Responsibilities of a Travel Operations Manager** 1. Itinerary Planning & Execution** - Design seamless tour programs (routes, timelines, activities) for domestic (e.g., Rajasthan, Kerala) and international (e.g., Bali, Europe) packages. - Coordinate logistics: transport (flights/buses), hotels, meals, guides, visas, and activity bookings. - Vendor & Partner Management** - Negotiate contracts with hotels, airlines, local transporters, and DMCs (Destination Management Companies). - Vet partners for safety, reliability, and cost-effectiveness (e.g., verify MoT-approved guides for heritage sites). - Maintain relationships with Indian tourism boards (state and central) for subsidies/support. 3. Team Leadership** - Recruit, train, and manage tour guides, drivers, and ground staff (language skills critical for international tours). - Conduct pre-tour briefings for staff on itinerary updates, cultural sensitivities, and emergency protocols. Key Performance Indicators (KPIs) to Track** | **Area** | **Metrics** | |------------------------|---------------------------------------------| | **Customer Satisfaction** | NPS (Net Promoter Score), repeat bookings | | **Operational Efficiency** | On-time departure rate, cost per passenger | | **Crisis Response** | Avg. emergency resolution time | | **Financial Health** | Tour profitability, vendor cost savings | --- India-Specific Challenges & Solutions** - **Challenge:** Last-minute changes due to festivals/strikes. **Solution:** Build buffer days into itineraries; use WhatsApp groups for real-time updates. - **Challenge:** Complex interstate permit rules. **Solution:** Dedicated permit desk with regional experts. - **Challenge:** Price haggling with local vendors. **Solution:** Pre-fixed contracts with penalty clauses. --- ### **Skills Required** - **Hard Skills:** GST/tax compliance, forex management, itinerary software, crisis SOPs. - **Soft Skills:** Multilingual communication (Hindi/English + regional languages), vendor negotiation, adaptability. > 💡 **Pro Tip:** For Indian operations, partner with **IRCTC** for railway tours and leverage state tourism subsidies (e.g., Uttarakhand’s incentives for offbeat destinations). Need a **sample operations checklist**, **vendor evaluation template**, or **crisis SOPs**? I’d be happy to share! 🚀

Job Title: Team Leader - Operations Location: Malad, Mumbai Experience: 3+ Years Job Summary We are looking for an experienced Team Leader - Operations to manage and guide a team in a customer service environment. The ideal candidate should have a strong understanding of KPIs, KRAs, NPS, and Performance Management to drive team performance and customer satisfaction. Excellent communication skills are a must. Key Responsibilities Lead, mentor, and manage a team of customer service representatives. Monitor team performance against KPIs and KRAs, ensuring targets are met. Drive NPS (Net Promoter Score) and implement strategies to enhance customer experience. Manage Quartile Management/Performance Management, ensuring fair and data-driven decisions. Conduct regular performance reviews, coaching, and feedback sessions. Address escalations and provide effective resolutions to customer concerns. Collaborate with stakeholders to improve processes and operational efficiency. Ensure adherence to company policies, compliance guidelines, and quality standards. Drive motivation and engagement initiatives to enhance team morale and productivity. Key Requirements Minimum 3+ years of experience in a Customer Service/Operations leadership role. Strong understanding of KPIs, KRAs, NPS, and Performance Management. Experience in Quartile Management and handling performance-related scenarios. Ability to handle escalations and implement process improvements. Excellent communication and interpersonal skills are mandatory. Proficient in data analysis and reporting tools. Strong problem-solving skills with a customer-centric approach. Preferred Qualifications Bachelor's degree in any discipline. Experience in a BPO or Customer Service environment is a plus. Knowledge of CRM tools and reporting dashboards. Show more Show less

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what?s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor?s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence? Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS Leap Vault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we?ve maintained a strong employee satisfaction score of 8.2/10. About Position We are looking Lead developer who has experience in Salesforce Marketing Cloud - MC Personalization. Experience should be between 5 to 8 years for Pune Location. Role: Senior Developer Location: Pune Experience: 5 ? 8 years Job Type: Full Time Employment What You'll Do The candidate will be responsible for designing, developing, and implementing software solutions on the Salesforce Marketing Cloud platform This role requires a deep understanding of the Salesforce Marketing Cloud architecture and its associated technologies. The Senior Developer will work closely with our marketing team to create personalized customer journeys, automate marketing processes, and optimize our marketing campaigns. This role requires a high level of technical expertise, problem-solving skills, and a strong understanding of digital marketing strategies. Develop, test, and deploy marketing strategies using Salesforce Marketing Cloud tools, particularly MC Personalization, MC Intelligence, and Interaction Studio Collaborate with marketing teams to understand their needs and translate them into technical requirements. Provide technical leadership and guidance to junior developers, including code reviews and mentoring. Continually evaluate and optimize marketing strategies based on data analysis and performance metrics. Expertise You'll Bring Proficiency in Salesforce Marketing Cloud - MC Personalization: The candidate must have a deep understanding of personalization features in Salesforce Marketing Cloud, including content personalization, dynamic content, and personalization strings. Expertise in Salesforce Marketing Cloud - MC Intelligence: The candidate should have a strong grasp of MC Intelligence, including predictive intelligence, web and mobile analytics, and data management. Mastery of Salesforce Marketing Cloud - Interaction Studio: The candidate should have extensive experience with Interaction Studio, including real-time interaction management, next-best-action, and customer journey orchestration. A bachelor?s degree in computer science, Information Technology, or a related field is required. Knowledge of Salesforce Marketing Cloud - Email Studio Familiarity with Salesforce Marketing Cloud - Mobile Studio. Experience with Salesforce Marketing Cloud - Social Studio. Understanding of Salesforce Marketing Cloud - Advertising Studio. Proficiency in Salesforce Marketing Cloud - Data Studio. Experience with Salesforce Marketing Cloud - Journey Builder Knowledge of Salesforce Marketing Cloud - Audience Studio. Familiarity with Salesforce Marketing Cloud ? Datorama. Understanding of Salesforce Marketing Cloud ? Pardot. Proficiency in Salesforce Marketing Cloud - Commerce Cloud Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a value-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry?s best Let?s unleash your full potential at Persistent Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.? Show more Show less

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what?s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor?s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence? Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS Leap Vault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we?ve maintained a strong employee satisfaction score of 8.2/10. About Position We are looking Lead developer who has experience in Salesforce LWC and Service Cloud. Experience should be between 8 to 12 years for Pune Location. Role: Lead Developer Location: Pune Experience: 8 ? 12 years Job Type: Full Time Employment What You'll Do Proficiency in Salesforce Lightning Web Components (LWC). Should be able to build and deploy custom LWC solutions. Leadership: The candidate should have strong leadership skills, with the ability to manage a team of developers, assign tasks, and ensure that all team members are working effectively and efficiently Expertise You'll Bring Knowledge of Salesforce Clouds like Service Cloud, Marketing Cloud. Experience with Agile methodologies. Proficiency in JavaScript, HTML, and CSS. Understanding of Salesforce security best practices. Experience with Salesforce data migration tools. Ability to work with Salesforce reporting and dashboard creation. Knowledge of Salesforce APIs. Familiarity with Salesforce mobile development. Understanding of Salesforce DX. Experience with Salesforce integrations. Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a value-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry?s best Let?s unleash your full potential at Persistent Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.? Show more Show less

JD 1: SIS – DQM- NAM DQ team (C11) About us: Analytics Information management (AIM) is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast growing organization working with Citi businesses and functions across the world. What do we offer: DQM team manages the implementation of best in class data quality measurement programs across globe in retail consumer bank. The critical areas we support: Regulatory Support: Execution of business data quality measurements as per regulatory programs like CCAR, AML etc Metrics Design: Identification of critical data elements in different systems, data quality rules design, Testing and validation of rules Data Governance: Standardization of data definitions and ensuring consistency in measurement as per definitions across systems/products/regions. DQ Score cards: Publishing monthly/quarterly score cards at country level and preparing executive summary reports for senior management Issue Management: Identifying defects and investigating root causes for different issues. Following up with stakeholders for resolution as per SLA Audit Support: Identifying cases on control gaps, policy breaches and providing data evidence for audit completion Expertise Required: Analytical Skills Data analysis and visualization Proficient in formulating analytical methodology, identifying trends and patterns with data Generate actionable Business Insights (Preferred) - Tools and Platforms Proficient in SAS, SQL Proficient in MS Excel, PowerPoint and VBA Preferred - Domain Skills Good understanding of Data definitions and data discovery Data quality framework Data Governance including identification of critical data elements, measuring and monitoring of CDE’s Process improvement experience pertains to compliance and data quality initiatives Hands on experience on KPI’s design, issue resolution and remediation activities Identification of control gaps and providing recommendations as per data strategy Measuring effectiveness of different DQ roll out programs (Preferred) - Knowledge of Finance Regulations, Understanding or Retail Business Soft Skills Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form Should have excellent communication and inter-personal skills Good process/project management skills Ability to work well across multiple functional areas Ability to thrive in a dynamic and fast-paced environment Educational and Experience: MBA / Master degree in Economics / Statistics / Mathematics / Information Technology / Computer Applications / Engineering from a premier institute. BTech / B.E in Information Technology / Information Systems / Computer Applications (Preferred) Post Graduate in – Computer Science, Mathematics, Operations Research, Econometrics, Management Science and related fields 5 to 8 years of hands on experience in delivering data quality solutions, with at least 2 year’s experience in Banking Industry ------------------------------------------------------ Job Family Group: Decision Management ------------------------------------------------------ Job Family: Data/Information Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting Show more Show less

Hi Connections!! Livspace #hiringalert About Livspace : Livspace is Building the world's first end-to-end interior design platform out of India. We’re India's top online home improvement & interior destination for consumers and the world & first design automation platform for designers. Profile: Project Exicutive Location: Kochi Years of Experience: 1 -2 years As a Project Executive , you will be responsible for the start to end project execution as per drawings with quality & within time. You will visit project sites daily and share DPR with all stakeholders. You will create weekly schedule and align vendors for resource allocation. Quality monitoring as per standards and specifications. Identify issues and de-bottleneck for smooth project execution. Coordinate and manage stakeholders. 100% adherence to internal Livspace processes. Keeping record for all site work. Project completion within time and top quality standards. Customer Overall CSAT Score. Degree / Diploma in Civil Engineering, Architecture, Interior Designing. Experience in interior project execution is a plus. People with Site Execution experience in Premium projects, Hotel projects, Luxury studios are preferred Eye for quality is a must. Should be able to read and plan work from the schedule. Must have own 2-wheeler and a valid license for site travel. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: Playwright . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. At Persistent, we embrace diversity to unlock everyone's potential. Our programs empower our workforce by harnessing varied backgrounds for creative, innovative problem-solving. Our inclusive environment fosters belonging, encouraging employees to unleash their full potential. For more details please login to www.persistent.com About The Position We are looking for a skilled React.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase. To ensure success as a React.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, as a top-class React.js developer, you should be able to design and build modern user interface components to enhance application performance. What You?ll Do Meet with the development team to discuss user interface ideas and applications Review application requirements and interface designs Identify web-based user interactions Develop and implement highly responsive user interface components using React concepts Write application interface codes using JavaScript following React.js workflows Troubleshoot interface software and debugging application codes Develop and implement front-end architecture to support user interface concepts Monitor and improve front-end performance Document application changes and developing updates Expertise you?ll bring Bachelor?s degree in Computer Science, Information Technology, or a similar field Experience: Previous working as a React.js developer User interface design JavaScript, CSS, HTML, and front-end languages Browser-based debugging and performance testing software REACT tools including React.js, Webpack, Enzyme, Redux, and Flux Performance testing frameworks including Mocha and Jest Troubleshooting Project management Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage : group term life , personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. Inclusive Environment We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent - persistent.com/careers Show more Show less

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. At Persistent, we embrace diversity to unlock everyone's potential. Our programs empower our workforce by harnessing varied backgrounds for creative, innovative problem-solving. Our inclusive environment fosters belonging, encouraging employees to unleash their full potential. For more details please login to www.persistent.com About The Position We are looking for an experienced Python Developer to join our engineering team and help us create dynamic software applications for our clients. You will be responsible for writing and testing scalable code, developing back-end components, and integrating user-facing elements in collaboration with front-end developers. To be successful in this role, you will require in-depth knowledge of object-relational mapping, experience with server-side logic, and above-average knowledge of Python programming. Ultimately, as a top-class Python Developer you should be able to design highly responsive web-applications that perfectly meet the needs of the client. What You?ll Do Write effective, scalable code Develop back-end components to improve responsiveness and overall performance Integrate user-facing elements into applications Test and debug programs Improve functionality of existing systems Implement security and data protection solutions Assess and prioritize feature requests Coordinate with internal teams to understand user requirements and provide technical solutions Expertise You?ll Bring A Bachelor of Science degree in Computer Science, Engineering or relevant field Work experience as a Python Developer Expertise in at least one popular Python framework (like Django, Flask or Pyramid) Knowledge of object-relational mapping (ORM) Familiarity with front-end technologies (like JavaScript and HTML5) Team spirit Good problem-solving skills Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. Inclusive Environment We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent - persistent.com/careers Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Coupa Implementation. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏Java React AWS Developer Mandatory skills: Java+ Springboot + AWS + React 6-9yrs JD: 4+ yrs. of JAVA SpringBoot with Microservices development skills 4+ yrs of experience in Java Script and Node.js 3+ yrs of working experience on AWS, AWS Aurora/MySQL 2+ yrs of experience in developing and maintaining React.JS UI applicationsWork experience either of following CLOUD (AWS or Azure or GCP) will be an advantage. ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Google BigQuery. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.