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0 years

0 Lacs

india

On-site

Role Overview The Therapist Success Manager (TSM) is the primary point of contact for therapists on the platform and owns the end-to-end therapist lifecycle — from onboarding and activation to ongoing engagement, performance management, and retention. The TSM ensures therapists are fully onboarded, calendar-synced, operationally compliant, engaged, and commercially successful . The role also works closely with therapists to increase session volume, unlock collaborations (free sessions, webinars, seminars), and resolve operational or commercial issues . This is a relationship, operations, and growth role , not just support. Key Responsibilities Therapist Onboarding & Activation Own the end-to...

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5.0 - 8.0 years

0 Lacs

pune, maharashtra, india

On-site

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to re...

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0 years

0 Lacs

pune, maharashtra, india

On-site

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken an...

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0 years

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pune, maharashtra, india

On-site

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken an...

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5.0 - 8.0 years

0 Lacs

pune, maharashtra, india

On-site

Job description: Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure ve...

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0 years

0 Lacs

pune, maharashtra, india

On-site

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken an...

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20.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Job Description Scope & Dimensions: Strategic & Business leadership: Market & competitor analysis, strategic planning & execution in alignment with company objectives and drive market expansion across industrial segments & competitive positioning. Sales & Revenue Management: Budgeting, forecasting, driving sales revenue growth and profitability, pricing strategy, product promotions, handle commercial contract & negotiations, oversee sales operations. Channel & Distribution Management: Building & strengthening relationships with Industrial End- Users & OEMs, establishing distribution network ensuring effective market coverage & Techo-commercial expertise. Team Leadership & Development: Lead &...

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0 years

0 Lacs

chennai, tamil nadu, india

On-site

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken an...

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0 years

0 Lacs

greater kolkata area

On-site

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken an...

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0 years

0 Lacs

greater kolkata area

On-site

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken an...

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0 years

0 Lacs

greater kolkata area

On-site

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken an...

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0 years

0 Lacs

greater kolkata area

On-site

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken an...

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0 years

0 Lacs

greater kolkata area

On-site

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken an...

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0 years

0 Lacs

greater kolkata area

On-site

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken an...

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0 years

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mumbai metropolitan region

On-site

Marcus Evans , founded in 1983, is a global business intelligence and event company, with 49 offices in 20+ countries. Our client base is comprised of C‑level executives from 98% of existing Fortune 1000 companies, and we are world leaders across industries including healthcare, legal, pharmaceutical, investments, energy, packaging, and more. The CSM supports the full account management process from preparation to post-summit follow-up. The role focuses on call scheduling, quality control, training support for new account managers, and maintaining accurate documentation for senior leadership. You’ll make sure every client interaction is handled to company standards and that internal teams st...

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3.0 years

0 Lacs

delhi, india

On-site

Inc42 pioneers unparalleled expertise in everything related to the startup ecosystem. We partner with startups, government entities and digital first firms to generate marketing outcomes driven by organic penetration in the startup world. We are looking for an Account Manager to become the single point of contact between the Inc42 BrandLabs clientele and Inc42 team for content / marketing campaigns using "BrandLabs properties". The Account Manager is required to be a pro-active, assertive & experienced media / branding / marketing professional with proven success in working on ‘Concept selling’, ‘Building media properties’, ‘Managing projects’ and anchoring relationships with the clients. Wh...

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8.0 - 10.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information s...

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0 years

0 Lacs

chennai, tamil nadu, india

Remote

Role Overview: Turing is seeking experienced Full Stack Engineers to help build end-to-end AI-driven applications for US customers — spanning backend services, web frontends, and evaluation tooling. In this role, you’ll work with Python and modern JS/TS to ship production-quality features, design and run model evaluations, and transform cutting-edge AI research into reliable, secure, and scalable products. This is a fully remote, highly flexible engagement — work from anywhere , on your own schedule. It’s a rare opportunity to apply your engineering expertise to frontier AI projects with global impact. What You’ll Do: Ship well-structured Python and JS/TS code for AI workflows and full-stack...

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0 years

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kolkata, west bengal, india

Remote

Role Overview: Turing is seeking experienced Full Stack Engineers to help build end-to-end AI-driven applications for US customers — spanning backend services, web frontends, and evaluation tooling. In this role, you’ll work with Python and modern JS/TS to ship production-quality features, design and run model evaluations, and transform cutting-edge AI research into reliable, secure, and scalable products. This is a fully remote, highly flexible engagement — work from anywhere , on your own schedule. It’s a rare opportunity to apply your engineering expertise to frontier AI projects with global impact. What You’ll Do: Ship well-structured Python and JS/TS code for AI workflows and full-stack...

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0 years

0 Lacs

kolkata, west bengal, india

Remote

Role Overview: Turing is seeking experienced Full Stack Engineers to help build end-to-end AI-driven applications for US customers — spanning backend services, web frontends, and evaluation tooling. In this role, you’ll work with Python and modern JS/TS to ship production-quality features, design and run model evaluations, and transform cutting-edge AI research into reliable, secure, and scalable products. This is a fully remote, highly flexible engagement — work from anywhere , on your own schedule. It’s a rare opportunity to apply your engineering expertise to frontier AI projects with global impact. What You’ll Do: Ship well-structured Python and JS/TS code for AI workflows and full-stack...

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0 years

0 Lacs

chennai, tamil nadu, india

Remote

Role Overview: Turing is seeking experienced Full Stack Engineers to help build end-to-end AI-driven applications for US customers — spanning backend services, web frontends, and evaluation tooling. In this role, you’ll work with Python and modern JS/TS to ship production-quality features, design and run model evaluations, and transform cutting-edge AI research into reliable, secure, and scalable products. This is a fully remote, highly flexible engagement — work from anywhere , on your own schedule. It’s a rare opportunity to apply your engineering expertise to frontier AI projects with global impact. What You’ll Do: Ship well-structured Python and JS/TS code for AI workflows and full-stack...

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0 years

0 Lacs

kolkata, west bengal, india

Remote

Role Overview: Turing is seeking experienced Full Stack Engineers to help build end-to-end AI-driven applications for US customers — spanning backend services, web frontends, and evaluation tooling. In this role, you’ll work with Python and modern JS/TS to ship production-quality features, design and run model evaluations, and transform cutting-edge AI research into reliable, secure, and scalable products. This is a fully remote, highly flexible engagement — work from anywhere , on your own schedule. It’s a rare opportunity to apply your engineering expertise to frontier AI projects with global impact. What You’ll Do: Ship well-structured Python and JS/TS code for AI workflows and full-stack...

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1.0 years

0 - 0 Lacs

andheri, mumbai, maharashtra

On-site

WAidon is a bootstrapped startup, striving to become the top gun in hair regrowth sector. Responsibilities Monitor voice calls and chats for quality and compliance. Score agent performance based on tone, empathy, issue resolution, and adherence to scripts. Identify knowledge gaps and suggest training or coaching interventions. Conduct root cause analysis for repeated quality issues. Maintain call quality reports and recommend action plans for improvement. Provide feedback and coaching to the agents to improve their performance Knowledge, Skills & Attributes Proficiency in Hindi & English (able to read, write and speak) Bachelor's degree in any discipline (preference for healthcare background...

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0 years

0 Lacs

kolkata, west bengal, india

Remote

Role Overview: Turing is seeking experienced Full Stack Engineers to help build end-to-end AI-driven applications for US customers — spanning backend services, web frontends, and evaluation tooling. In this role, you’ll work with Python and modern JS/TS to ship production-quality features, design and run model evaluations, and transform cutting-edge AI research into reliable, secure, and scalable products. This is a fully remote, highly flexible engagement — work from anywhere , on your own schedule. It’s a rare opportunity to apply your engineering expertise to frontier AI projects with global impact. What You’ll Do: Ship well-structured Python and JS/TS code for AI workflows and full-stack...

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5.0 - 8.0 years

0 Lacs

hyderabad, telangana, india

On-site

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to re...

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