Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: DataBricks - Data Engineering . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

As a Project Executive , you will be responsible for the following: Start to end project execution as per drawings with quality & within time Visit projects daily and share DPR with all stakeholders Create weekly schedule and align vendor for resource allocation Quality monitoring as per standards and specifications Identify issues and debottleneck for smooth project execution Coordinate and manage stakeholders 100% adherence to internal Livspace processes Keeping record for all site work Key output Project completion within time and top quality standards Customer Overall CSAT Score Qualification & Experience Degree/Diploma in civil engineering, architecture, interior designing 0-3 years Experience in interior project execution is a plus People with site execution experience in premium projects, hotel projects, luxury studios are preferred Other requirements Eye for quality is a must Should be able to read and plan work from the schedule Must have own 2 wheeler for site travel Show more Show less

Date: Jun 9, 2025 Location: Pune, IN Apply now » Apply now Apply for Job Enter your email to apply Purpose of the Role This position will be responsible for execution of projects in the area allocated in order to ensure timely completion of all projects. This position will be responsible for all the services for the area allocated pertaining to the Technical Services departmental deliverables. Job Responsibility Facility execution & Process Proving:- Do the Design Approval meetings with the stakeholders for DAP submitted by suppliers for facilities planned with the inputs of user agencies and planning team Ensure the facility readiness at various milestones for ensuring timely delivery as per project timelines Comply with the legal compliance for suppliers / service providers pertaining to gate pass for the working personnel. Adherence to the Safety standards while execution of the facilities & equipments Execution of the facilities planned for the projects. Proving of the facilities / Equipment’s, manufacturing processes for the target deliverables to ensure Delivery, Quality & Timeline. Arrange trainings for operations team related to new equipment’s & technology. Deliver the requirements to achieve the station readiness score with CFT for timely achievement of product maturation in Beta, PO, BBO, PP & SOP phases. Verification of MBOM, Estimate sheets, and other prerequisites for Cost roll up. Engineering Change Management: - Execute the changes required for implementation of the DMLs released for current products as well as new products Conduct try-outs (1+5+25) before implementation of the change with the stake holders. Resolve the issues observed in the trials by corrections by the respective agencies (Suppliers, ERC, etc.) Process documentation: Update & release the process documents (IATF - 16949), WCQ for the current products as per defined frequency Update & release the documents for corrections required as per feedback from Quality / Manufacturing / Process Change Requests / PFMEA / MPAP. Stakeholder Profiles & Nature of Interactions Internal Lead Project Planning Execution Functional & Admin reporting Head- TS Progress review for the ongoing projects. Mfg Head – Powertrain / Shop Heads Review of issues for the running products & New projects review. Safety For closure of safety issues pertaining to Area Allocated & coming under TS purview. Machine Purchase Closure of POs & release of payments FMQ, Operations Quality , Maintenance,Logistics Process document reviews & Quality Issues resolution for Projects & Current Products External Suppliers for Facilities & Equipment Follow up for the Project related works Legal Compliance for Gate-pass documentation SCM and GDC Liaise with them for timely release of Payments against completed POs Desired Candidate Profile Education: B.E/B. Tech. About 8-12 years end to end Experience in Automobiles & Skill levels as per the special needs pertaining to the area allocated. (Machining, Welding, Assembly Lines, Paint Shop, etc.) Skills & Competencies Functional/Technical Technical services processes-BOM, Estimation sheets, etc. Knowledge of Manufacturing processes Soft skills – MS Office Decision making skills Project management skills Interpersonal Effectiveness Knowledge of legal compliance requirements Apply now » Apply now Apply for Job Enter your email to apply Show more Show less

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Senior Analyst – WW Materials in Pune , India. The Senior Analyst - WW Materials performs analysis, provide reports, information to create and maintain vendor master records and updates vendor setup. Additionally, work with suppliers and buyer groups to resolve Pricing. What a typical day looks like: Create and review efficient procedures for all records, including invoice/purchase orders and relevant documentation. Perform general reporting and research activities for score carding of suppliers and keep system updated reflecting current acceptance. Enter, update, and maintain information on various business systems and/or various departments (e.g: Warehouse, Planning, Operations). Maintains logistic records such as inbound and outbound shipments, accurate import compliance for inbound international shipments or other logistics information. Implement and maintain record-keeping systems to comply with all customs. Maintain and update part number database with most up to date part details/master data collected internally and from suppliers. Collect and maintain part details and identify mismatches and incompliances. Prepare liability reports for excess and obsolete management, commodity risk positions, logistics performance and key focus areas for site or corporate requirements. Calculate cost savings & avoidance and provide reports and metrics. Pull reports from databases, dashboards, enterprise resource planning system or other relevant systems. Preparation of recommendation to management based on the research of data. The experience we're looking to add to our team: Typically requires a Bachelor’s degree in related field or equivalent experience. Typically requires 3 years of experience in materials or related field. A background in manufacturing is desired. What you’ll receive for the great work you provide: Health Insurance Paid Time Off #SS16 Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first). Show more Show less

Date: Jun 9, 2025 Location: Pune, IN Apply now » Apply now Apply for Job Enter your email to apply Purpose of the Role This position will be responsible for execution of projects in the area allocated in order to ensure timely completion of all projects. This position will be responsible for all the services for the area allocated pertaining to the Technical Services departmental deliverables. Job Responsibility Facility execution & Process Proving:- Do the Design Approval meetings with the stakeholders for DAP submitted by suppliers for facilities planned with the inputs of user agencies and planning team Ensure the facility readiness at various milestones for ensuring timely delivery as per project timelines Comply with the legal compliance for suppliers / service providers pertaining to gate pass for the working personnel. Adherence to the Safety standards while execution of the facilities & equipments Execution of the facilities planned for the projects. Proving of the facilities / Equipment’s, manufacturing processes for the target deliverables to ensure Delivery, Quality & Timeline. Arrange trainings for operations team related to new equipment’s & technology. Deliver the requirements to achieve the station readiness score with CFT for timely achievement of product maturation in Beta, PO, BBO, PP & SOP phases. Verification of MBOM, Estimate sheets, and other prerequisites for Cost roll up. Engineering Change Management: - Execute the changes required for implementation of the DMLs released for current products as well as new products Conduct try-outs (1+5+25) before implementation of the change with the stake holders. Resolve the issues observed in the trials by corrections by the respective agencies (Suppliers, ERC, etc.) Process documentation: Update & release the process documents (IATF - 16949), WCQ for the current products as per defined frequency Update & release the documents for corrections required as per feedback from Quality / Manufacturing / Process Change Requests / PFMEA / MPAP. Stakeholder Profiles & Nature of Interactions Internal Lead Project Planning Execution Functional & Admin reporting Head- TS Progress review for the ongoing projects. Mfg Head – Powertrain / Shop Heads Review of issues for the running products & New projects review. Safety For closure of safety issues pertaining to Area Allocated & coming under TS purview. Machine Purchase Closure of POs & release of payments FMQ, Operations Quality , Maintenance,Logistics Process document reviews & Quality Issues resolution for Projects & Current Products External Suppliers for Facilities & Equipment Follow up for the Project related works Legal Compliance for Gate-pass documentation SCM and GDC Liaise with them for timely release of Payments against completed POs Desired Candidate Profile Education: B.E/B. Tech. About 8-12 years end to end Experience in Automobiles & Skill levels as per the special needs pertaining to the area allocated. (Machining, Welding, Assembly Lines, Paint Shop, etc.) Skills & Competencies Functional/Technical Technical services processes-BOM, Estimation sheets, etc. Knowledge of Manufacturing processes Soft skills – MS Office Decision making skills Project management skills Interpersonal Effectiveness Knowledge of legal compliance requirements Apply now » Apply now Apply for Job Enter your email to apply Show more Show less

Job Requirements Job Requirements Role/Job Title - Banker-Customer Experience Business - Retail Banking Function/ Department: 'Branch Banking Place of work: PAN India Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. Deliver business target assigned as per performance score card. Giving the client need based product solutions and in the process aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. Assist in closure of all observations on audit report Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to become their banking partner of choice Key Success Metrics CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card. Qualifications Graduate - Any discipline Post Graduate - MBA preferred Experience Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Fullstack Java Enterprise . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Business Process Analyst Bengaluru, Karnataka, India Full-time Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open-source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 80% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Learn more at betsol.com. Job Description Mandatory Skills: Excellent communication skills in English (both spoken and written) Typing speed - minimum 35 wpm with 100% accuracy Ability to follow instructions as directed Willingness to work in 24 x 7 work environment Desired Skills: Self-motivated with excellent interpersonal skills Innovative and self-starter Ability to work with minimum supervision Demonstrated ability to work in a fast paced environment Ability to respond to common inquiries or requests from customers Must be well organized and driven to meet deadlines Job Description: Follow clearly defined business processes and workflows as instructed by the client or internal teams. •Execute day-to-day tasks as per predefined workflows and standard operating procedures (SOPs). Perform assigned tasks within the specified turnaround time and without errors. Ensure data accuracy, completeness, and consistency in all work outputs. Maintain high accuracy and attention to detail in all assigned activities (e.g., data processing, transaction management, documentation review). Update trackers or logs regularly and accurately to reflect work completed. Adhere to SLA timelines and ensure compliance with organizational and client-specific standards and policies. Meet or exceed daily/weekly productivity and quality targets. Communicate with team leads or supervisors regarding task status, clarifications, or issues. Report issues, delays, or discrepancies in a timely manner. Participate in team meetings and basic training sessions as required. Working days: 5 days a week - Weekly off: 2 days (Rotational) and not necessarily (Saturday / Sunday) Job Type: Full-time Pay: ₹200,000.00 - ₹350,000.00 per year Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Monday to Friday Supplemental Pay: Performance bonus Location: Banashankari, Bengaluru, Karnataka (Required) Shift availability: Night Shift (Required) Work Location: In person

You’ll be our : Service Excellence Manager You’ll be based at: Bangalore You’ll be Aligned with: Lead - Vehicle Service Strategy You’ll be A member of: Service & Support Key Responsibilities: Customer Insights Analysis: Collect, analyze, and interpret customer feedback and data from various channels, including service metrics, post-service feedback, customer escalations, and long-term surveys such as Relationship Net Promoter Score (RNPS). Trend Identification: Identify key trends, patterns, and root causes impacting customer satisfaction and advocacy through the analysis of historical data and current feedback. Service Excellence Audits: Plan, conduct, and analyze service excellence audits at service centers to assess adherence to quality standards, identify areas for improvement in customer interactions and service delivery, and ensure a consistent brand experience. Strategic Project Development: Based on data-driven insights, identify and propose well-structured customer satisfaction improvement projects at a national or zonal level. Project Leadership: Lead the end-to-end lifecycle of improvement projects, including securing necessary approvals and budgets, assembling cross-functional teams, defining project scope and objectives, and driving successful execution. Stakeholder Management: Collaborate effectively with various internal teams, including service operations, product development, and marketing, to champion customer-centric initiatives. Performance Monitoring: Define and track key performance indicators (KPIs), including improvements in RNPS and service retention rates, to measure the impact of implemented projects and initiatives. Operational Knowledge: Leverage a strong understanding of on-ground service operations to effectively lead and guide improvement projects. Customer Interface Enhancement: Drive improvements across all customer-facing touchpoints, both online (e.g., website, app) and offline (e.g., service centers), to create a seamless and positive customer journey.. What kind of experience & skills do I need for this role? Domain Skills/Knowledge: Deep understanding of customer service principles and best practices. Experience in analyzing customer feedback from various sources (surveys, escalations, metrics). Knowledge of service operations within the automotive or a related industry. Familiarity with customer satisfaction metrics such as Net Promoter Score (NPS) and Relationship NPS (RNPS). Understanding of project management methodologies. Technical Skills: Strong data analysis and interpretation skills using tools like Excel, statistical software, and CRM analytics. Proficiency in presentation software to communicate findings and project plans. Familiarity with survey platforms and feedback management systems. Work Experience: 3-5 years of experience in customer service, customer experience management, or a related role. Proven track record of leading and implementing customer satisfaction improvement projects. Experience in analyzing customer data and translating insights into actionable strategies. Experience working cross-functionally with operations, product, and other teams. Some attributes that you bring to this role? Strong analytical and problem-solving skills to identify root causes of customer dissatisfaction. Excellent communication and interpersonal skills to effectively collaborate with teams and present findings. Strong project management skills, including the ability to plan, organize, and execute projects. Customer-centric mindset with a passion for improving the customer experience. Ability to influence and drive change across different departments. Proactive and results-oriented approach with a focus on achieving measurable improvements in customer satisfaction and retention. What should I have graduated in? Bachelor's degree in Business Administration, Marketing, Engineering, or a related field. An MBA or Master's degree with a focus on Customer Experience or Service Management would be a plus. Show more Show less

Job description Organization Description Welcome to TEACH - Established in 2016, operating across three campuses in Mumbai, Pune, and Delhi, TEACH redefines conventional education. We offer a Bachelor of Commerce (B.Com) program and a wide range of additional skills, including computer skills, arts & design, to empower our students, that are tailored to the needs of Deaf and Hard of Hearing students. Role Description This is a full-time, on-site role for a Program Coordinator, located in Delhi. The Program Coordinator will be responsible for day-to-day program management, including planning, implementing, and overseeing holistic programs. The role involves coordinating with staff, developing program strategies, maintaining open communication with students and their families, and ensuring a consistently high level of stakeholder satisfaction. The Program Coordinator will also manage project timelines, budgets, and reports to ensure successful program outcomes. Qualifications Bachelor's degree in Education, Management, Social work, or a related field, Master's preferred. Minimum 5 years of experience in the Education sector or non-profit organizations is a plus. Program Management and Development skills. Knowledge about Deaf culture and accessibility needs. Excellent Communication and Customer Service skills. Ready to work on-site in Delhi. Strong organizational and multitasking abilities. Able to foster a learning and growth space for the team. Ability to work collaboratively with diverse stakeholders. Key Responsibilities Academic Planning & Execution Ensure 100% adherence to content validation SOPs before the start of the academic year. Oversee the timely release of digital content as per the content calendar. Monitor and ensure completion of academic portions as per agreed timelines. Faculty & Classroom Management Coordinate with Leads to ensure proactive planning for teacher replacements in case of absenteeism. Review monthly class reports and ensure action plans are implemented with 100% adherence. Ensure high classroom performance through teacher support and progress monitoring. Assessment & Examination Oversight Ensure 100% adherence to the academic and exam schedules with no deviations. Monitor the timely and quality execution of student assessments. Student Development & Monitoring Ensure monthly preparation of Section Holistic Scorecards. Track student performance and well-being through regular review meetings and feedback loops. Talent Management & Engagement Ensure 100% closure of key teaching positions within agreed hiring timelines. Implement and monitor adherence to talent engagement SOPs, including recognition, coaching, feedback, and team culture initiatives. CoE & Research Project Coordination Ensure the timely execution of CoE (Centre of Excellence) initiatives as agreed. Oversee and support the completion of research projects undertaken by the academic team. Training & Capacity Building Ensure attendance in teacher training sessions and an average score in assessments as per organizational standards. Promote active participation in organizational training and learning opportunities. Compliance & Policy Adherence Ensure 100% compliance with organizational policies, core values, and legal standards by self and team. Proactively address any compliance issues and maintain zero legal violations. Organizational Participation Actively share insights, suggestions, and updates in team and department meetings. Participate and take initiative in organization-wide events and activities. Industry Higher Education Employment Type Full Show more Show less

Job Title : AI/ML Intern Location : Gurgaon, India Employment Type : Internship (Paid) Stipend : As per Industry Standards About Aaizel Tech Labs Aaizel Tech Labs is a pioneering tech startup at the intersection of cybersecurity, AI, geospatial solutions, and more. We are passionate about leveraging technology to develop high-performance products and cutting-edge solutions. As a growing startup, we seek dynamic individuals eager to work on transformative projects in AI and Machine Learning. Role Overview We are looking for a motivated AI/ML Intern to join our data science team. This internship offers hands-on experience with model development, data engineering, and deployment in real-world projects. You will collaborate with experienced professionals and contribute to initiatives spanning predictive analytics, computer vision, and more helping to shape the future of technology at Aaizel Tech Labs. Key Responsibilities 1. Model Development & Optimization • ML Model Implementation: Assist in designing, implementing, and deploying machine learning models for applications like predictive analytics and anomaly detection. • Deep Learning Exposure: Gain experience with deep learning frameworks by working with CNNs, RNNs, and exploring generative models (GANs) on guided projects. • Experimentation: Help run experiments and tune models using basic hyperparameter optimization techniques (Grid Search, etc.). 2. Data Engineering & Preprocessing • Data Preparation: Support the collection, cleaning, and preprocessing of datasets using libraries like Pandas and NumPy. • ETL Assistance: Assist in developing simple ETL pipelines to process data from diverse sources such as IoT sensors or satellite imagery. • Integration: Learn to integrate data from APIs and databases to build comprehensive datasets for analysis. 3. Research & Algorithm Development • Innovation Exposure: Research state-of-the-art machine learning techniques (e.g., Transfer Learning, Transformer models) and assist in applying these to ongoing projects. • Algorithm Exploration: Participate in team discussions to brainstorm new approaches for solving real-world problems in cybersecurity, climate monitoring, or geospatial data analysis. 4. Deployment & MLOps • Deployment Support: Gain hands-on experience deploying models using container technologies like Docker and basic CI/CD pipelines. • Cloud Platforms: Assist in experiments with cloud platforms (AWS, Azure, or GCP) for scalable model serving solutions. • Lifecycle Management: Learn best practices for model versioning, monitoring, and maintenance. 5. Performance Evaluation & Tuning • Model Metrics: Help evaluate model performance using metrics such as F1 Score, AUCROC, and other domain-relevant measures. • Tuning Assistance: Support the process of model tuning through guided experiments and parameter adjustments. 6. Collaboration & Code Quality • Team Integration: Collaborate with data engineers, cybersecurity experts, and geospatial analysts to integrate AI solutions into end-to-end products. • Coding Standards: Contribute to maintaining high-quality codebases by following best practices and using version control (Git). • Documentation: Assist in documenting your work, including model specifications, experiments, and deployment processes. 7. Monitoring & Maintenance • Dashboard Support: Participate in the creation of monitoring dashboards (using tools like Grafana or Prometheus) to track model performance. • Feedback Loops: Help develop feedback mechanisms to retrain models based on real-time data and evolving application needs. Skills & Qualifications Required Qualifications: • Currently pursuing or recently completed a Bachelor’s degree in Computer Science, Data Science, Machine Learning, or a related field. • Proficiency in Python and familiarity with libraries such as Pandas, NumPy, and scikit-learn. • Basic understanding of machine learning algorithms and experience (academic projects or internships) with model development. • Exposure to one or more deep learning frameworks (e.g., TensorFlow, PyTorch) is a plus. • Ability to work collaboratively in a team-oriented environment. • Strong analytical and problem-solving skills, with attention to detail. • Good written and verbal communication skills. Preferred Qualifications: • Familiarity with data visualization tools (e.g., Matplotlib, Seaborn) and basic dashboarding. • Some experience with SQL and NoSQL databases. • Interest in cloud platforms (AWS, Azure, or Google Cloud) and containerization (Docker). • Knowledge of version control systems (Git) and basic CI/CD concepts. • Prior internship or project experience in AI/ML is advantageous. Learning Opportunities • Practical Projects: Work on real-world AI/ML projects that contribute directly to our product development. • Mentorship: Benefit from one-on-one guidance from experienced data scientists and machine learning engineers. • Skill Development: Gain exposure to industry-standard tools, frameworks, and best practices in AI and ML. • Cross-Disciplinary Exposure: Collaborate with experts in cybersecurity, geospatial analysis, and data engineering. • Career Growth: Develop your professional network and acquire skills that could lead to a full-time opportunity. Application Process Please submit your resume and a cover letter outlining your relevant experience and how you can contribute to Aaizel Tech Labs’ success. Send your application to hr@aaizeltech.com , bhavik@aaizeltech.com or anju@aaizeltech.com. Join Aaizel Tech Labs and be part of a team that’s shaping the future of Big Data & AI-driven applications! Show more Show less

More about the role: At Al Ghurair, we’re reimagining urban transportation through ZED Mobility—our bold venture in the e-hailing sector. As we scale our customer and driver operations, we are hiring a Manager – Customer Support to establish and lead a world-class support function. This is a pivotal role ideal for leaders with strong experience in customer care, operational efficiency, and tech-driven service delivery. You'll be setting up and scaling support operations from scratch, fostering a culture of empathy, responsiveness, and continuous improvement. What you’ll do? Set up and manage the Zed Customer and Driver Support Center in India. Hire, train, and mentor a high-performing support team including leads, executives, and QA analysts. Define and implement customer experience strategy, policies, and best practices. Design scalable systems to manage peak load, future volumes, and product expansions. Oversee SLA adherence across channels like in-app chat, email, and calls. Ensure high-quality interactions via quality assurance processes. Manage team KPIs, review performance, and implement corrective actions. Resolve escalations and high-priority issues swiftly and effectively. Analyze support trends and feedback to drive product/process improvements. Maintain support documentation (knowledge base, FAQs) and training materials. Collaborate closely with Product, Tech, Ops, and Marketing teams to elevate the customer experience. Key Performance Measures: First response time Resolution time CSAT (Customer Satisfaction Score) Ticket reopen rate Call abandonment rate SLA adherence across channels Quality assurance scores Escalation handling rate Who You Are? 6–10 years of hands-on experience in customer support, preferably in ride-hailing, e-commerce, or tech-led industries. Proven ability to build and manage support teams and define customer support strategies. Strong experience with tools like Freshdesk and Confluence. Skilled in cross-functional collaboration with Product, Tech, and Ops teams. Analytical mindset with the ability to derive insights from support data. Bachelor's degree in Business, Marketing, or Communications (MBA preferred). Who are we? Al Ghurair is a leading diversified family business group in the Middle East, founded in 1960 with operations spanning six key sectors: Foods and Resources, Properties, Construction and Services, Energy, Mobility, and Ventures. Headquartered in Deira, we proudly employ around 28,000 people across 50+ countries. We invite passionate, ambitious individuals to be part of a legacy committed to shaping the UAE and beyond. 🔗 Discover more at: www.al-ghurair.com Why join us? We’re a vibrant community where individuals thrive and careers flourish. Our diverse culture fosters belonging, open communication, and respect—fulfilling our purpose of ‘Enhancing Life’. When you work with us, you become part of a purpose-led journey toward progress, passion, and performance. Show more Show less

Location : Punjab ( Mohali ) Role: Sales Manager Agency Role Definition Sales manager is one who is responsible for Identifying and Recruiting Quality Associate Partner And Generate Sales from the Associate Partner to get the business for SasteGhar.com. Responsibility Deliverable Recruiting Quality Associate Partners. Achieve sales and Revenue Targets. Facilitating sales for the Associate Partners. Develop the Sales Skills And knowledge of the associate partners Tasks & Activities Recruiting Quality Associate Partner. Prospecting on Regular basis to find quality Associate Partner on regular Basis. Call Min 2 Hours/day to fix meetings with prospecting Associate Partners. Do Minimum 10 Screenings In Office Invite 16 prospects to Career Seminar per Month. Achieve sales And Revenue Target Creating Sales funnel and tracking C.M.S.C Score of the Team and ensuring enough inputs to over Achieve Goal Set Monthly/Quarterly/ Half yearly/ Yearly Goals of Associate Partners. Facilitating sales for the Associate Partners Demonstrate 10 sales calls in field. Track C.M.S.C Score Observe 5 sales Calls in field Help Associate Partner to close the sale Develop the Sales Skills And knowledge of the associate partners Do GID every Month Do role Plays of Sales Call with each AP Plan Training of Associates As per need Skills: performance tracking,sales management,recruitment,sales strategy,team handling,sales manager,recruiting,sales,sales training Show more Show less

Location : Punjab ( Mohali ) Role: Sales Manager Agency Role Definition Sales manager is one who is responsible for Identifying and Recruiting Quality Associate Partner And Generate Sales from the Associate Partner to get the business for SasteGhar.com. Responsibility Deliverable Recruiting Quality Associate Partners. Achieve sales and Revenue Targets. Facilitating sales for the Associate Partners. Develop the Sales Skills And knowledge of the associate partners Tasks & Activities Recruiting Quality Associate Partner. Prospecting on Regular basis to find quality Associate Partner on regular Basis. Call Min 2 Hours/day to fix meetings with prospecting Associate Partners. Do Minimum 10 Screenings In Office Invite 16 prospects to Career Seminar per Month. Achieve sales And Revenue Target Creating Sales funnel and tracking C.M.S.C Score of the Team and ensuring enough inputs to over Achieve Goal Set Monthly/Quarterly/ Half yearly/ Yearly Goals of Associate Partners. Facilitating sales for the Associate Partners Demonstrate 10 sales calls in field. Track C.M.S.C Score Observe 5 sales Calls in field Help Associate Partner to close the sale Develop the Sales Skills And knowledge of the associate partners Do GID every Month Do role Plays of Sales Call with each AP Plan Training of Associates As per need Skills: performance tracking,sales management,recruitment,sales strategy,team handling,sales manager,recruiting,sales,sales training Show more Show less

At Universal SkillTech University, we believe in the transformative power of education. As a beacon of knowledge & innovation, we are proud to present a dynamic array of programs that cater to diverse aspirations and career paths. Embark on a journey of intellectual growth, skill development and personal enrichment with us. power of education. As a beacon of knowledge and innovation, we are proud to present a dynamic array of programs that cater to diverse aspirations and career paths. Embark on a journey of intellectual growth, skill development, and personal enrichment with us. Check us out at www.ustu.edu.in We are seeking a highly motivated Assistant Professor with expertise in Computer Science/Mathematics/Mechanical/Psychology/business Communication to join our faculty team. The ideal candidate should have a strong academic background, industry experience (if applicable), and a passion for teaching, research, and mentoring students in a technology-driven environment. The role requires a commitment to continuous learning, industry engagement, and fostering a positive academic culture. Key ResponsibilitiesTeaching & Curriculum Development: Deliver high-quality lectures, laboratory sessions, and workshops in Computer Science/Mathematics/Mechanical/Psychology /business Communication. Develop and update course materials, syllabi, and learning modules in alignment with industry trends. Implement innovative teaching methodologies, including project-based and experiential learning. Use technology-driven teaching techniques, including Learning Management Systems (LMS) and online learning tools. Mentor students on academic projects, skill development, and career pathways. Research & Innovation: Conduct independent and collaborative research in Computer Science/Mathematics/Mechanical/Psychology /business Communication Publish research findings in peer-reviewed journals and present at academic conferences. Seek research funding through grants and industry collaborations. Encourage student research and innovation, guiding them in academic publications and patents. Industry & Community Engagement: Establish partnerships with industries to integrate practical knowledge into the curriculum. Organize workshops, guest lectures, and skill-based training programs. Guide students in internships, capstone projects, and real-world problem-solving. Actively participate in university outreach programs and community development initiatives. Key Metrics & Performance Indicators (KPIs) 1. Teaching Effectiveness: Student Feedback Score: Minimum 4.0/5.0 in student evaluations. Course Completion Rate: At least 90% of students completing courses successfully. Innovative Teaching Methods: At least 3 new teaching strategies implemented per academic year. 2. Research & Publications: Publications: Minimum 2 peer-reviewed research papers per year. Conference Presentations: At least 1 national/international conference presentation per year. 3. Student Mentorship & Engagement: Capstone/Project Guidance: Supervise at least 3-5 student projects annually. Internship Placement Rate: At least 80% of guided students securing internships. 4. Administrative & Institutional Contribution: Committee Participation: Active membership in at least 2 academic/administrative committees . Policy Development Contributions: Participation in curriculum development or university policy discussions. Faculty Development Sessions Attended: At least 2 professional development programs annually. Qualifications & RequirementsEducational Qualifications: Ph.D. or Master’s degree (with significant industry experience) in Computer Science/Mathematics/Mechanical/Psychology /business Communication from a recognized institution. A strong academic record with specialisation in relevant discipline Experience: For Ph.D. holders: Minimum 5 years of teaching/research/industry experience. For Master’s holders: Minimum 7 years of teaching and relevant industry experience. Experience with online learning platforms, LMS, blended learning, or hands-on training is preferred. Technical & Soft Skills: Proficiency in Computer Science/Mathematics/Mechanical/Psychology /business Communication Strong communication, presentation, and interpersonal skills. Ability to mentor students, guide research, and collaborate with industry partners. Commitment to diversity, inclusion, and student-centered learning. Preferred Qualifications: Industry certifications in Computer Science/Mathematics/Mechanical/Psychology /business Communication Experience in grant writing and securing research funding. Participation in professional organizations and academic networks. Benefits & Perks: Market Competitive Salary Funding for applied research. Collaborate with leading tech firms on real-world projects Opportunity to collaborate with leading tech firms. Guide students through consulting projects, live case studies, Capstone projects, OJT and startup incubation Assistance in launching startups and patenting research innovations Conference sponsorships, faculty development programs, and networking with global experts P protection and commercialisation assistance. Balanced between teaching and industry engagement. Funding for national/international conferences. Show more Show less

Google Ads: End-to-end campaign setup across Search, Display, and YouTube Keyword research, audience segmentation, and competitor analysis Conversion tracking setup via GTM/GA4 Managing budgets, bidding strategies, and A/B testing Creating ad copies and ad extensions Optimizing campaigns for CTR, Quality Score, and ROI Meta Ads (Facebook/Instagram): Campaign setup for awareness, traffic, lead generation, and conversions Custom and Lookalike Audience setup Pixel & event tracking configuration Daily monitoring and performance optimization Ad creative briefing and collaboration with the design team Retargeting strategies and funnel optimization Analytics & Reporting: Weekly/monthly reporting on key KPIs Use of tools like Google Analytics, Meta Business Suite, and third-party dashboards ROI and performance forecasting Required Skills & Experience: 2–3 years of experience in Google & Meta Ads Strong understanding of conversion tracking, GTM, GA4, and remarketing funnels Proven success with lead generation & eCommerce campaigns Excellent analytical and communication skills Ability to work independently and meet deadlines What We Offer: A collaborative work culture Flexible environment to test ideas & experiment Opportunities for skill development and certifications Exposure to multi-industry clients How to Apply: Send your updated CV and portfolio of past campaigns (performance snapshots or case studies, if any) to sushant.webies@gmail.com Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Application Question(s): last ctc Experience: Google Ads: 2 years (Required) Location: Chandigarh, Chandigarh (Preferred) Work Location: In person

Description UWorld is a worldwide leader in online test prep for college entrance, undergraduate, graduate, and professional licensing exams throughout the United States. Since 2003, over 2 million students have trusted us to help them prepare for high-stakes examinations. We are seeking a Search Engine Marketing (SEM) Specialist who will manage all paid search campaigns on Google, Yahoo, and Bing, as well as other search and display marketing engines. The SEM Specialist will effectively manage the paid search budget and work with the SEO and Marketing team in order to maximize ROI, drive traffic, and enhance the customer base. Your Role Plan, create and manage PPC campaigns for several product lines and managed daily bids for all campaigns on Google, Bing, and Facebook. Keyword research and management to optimize bids. Optimize bidding at the keyword, placement, device, geographic, demographic, and other levels. Perform daily account management of PPC campaigns, review underperforming keywords, and ensure PPC campaigns stay within budget while maintaining Quality Score, impression share, click-through rate, and other important metrics. Monitor, evaluate, and present the performance of campaigns by generating weekly and monthly performance reports and analyzing trends, goals, opportunities, and other KPIs. Align specific search queries to appropriate landing pages to increase conversion rates. Test keyword phrases, split Ad groups, and A/B test ad copy to maximize campaign performance. Write engaging and concise copy to modify CTAs on ads to boost click-through rates and landing pages to boost conversion rates. Perform ongoing paid keyword discovery, expansion, and optimization. Your Experience Bachelor's/Master's degree in marketing or a quantitative, test-driven field. 4-6 years of proven SEM experience and success managing PPC campaigns across Google, Bing, and Facebook Business. Current with the latest trends and best practices in search engine marketing. In-depth experience with bid management tools (eg, Click Equations, Marin, Kenshoo, Search Ignite). Strong analytical skills and experience generating SEM reports. Familiarity with A/B and multivariate experiments. AdWords, Bing, and Facebook Business certification is required. Google Analytics certification is required. Soft Skills Excellent attention to detail, organization skills, and ability to articulate ideas clearly and concisely. Exceptional follow-through, personal drive, and the desire to make a difference. Positive attitude with a willingness to put aside ego for the sake of what is best for the team. Ability to adapt, switch gears, and thrive in a fast-paced environment. Show more Show less

Omega Healthcare Management Services Private Limited TAMIL NADU Posted On 09 Jun 2025 End Date 23 Jun 2025 Required Experience 0 - 1 Years Basic Section No. Of Openings 5 Grade 1A Designation AR Associate Closing Date 23 Jun 2025 Organisational Country IN State TAMIL NADU City COIMBATORE Location Coimbatore-I Skills Skill ACCOUNTS RECEIVABLE PROCESS IMPROVEMENT MEDICAL BILLING MIS OUTSOURCING VENDOR MANAGEMENT TRANSITION MANAGEMENT OPERATIONS MANAGEMENT REVENUE CYCLE BPO Education Qualification No data available CERTIFICATION No data available Job Description Processing of Medical Data Entering charges and posting payments in the software Ensure that the deliverables to the client adhere to the quality standards. To work closely with the team leader. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Strict adherence to the company policies and procedures. Sound knowledge in Healthcare concept. Should have 6 months to 3 Yrs of Payment Posting or Demo & Charge or Correspondence or Charge Entry Understand the client requirements and specifications of the project Ensure targets are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. ing the instructions/updates received from the client when doing the production. Update their production count in SRP and Online score card. Prepare and Maintain reports

Position Overview We are seeking a proactive and technically adept Customer Success Operations & Digital Engagement Specialist to join the Schneider Electric Digital Buildings team. This hybrid role is critical in driving operational excellence across Customer Success systems while directly engaging with a broad portfolio of customers via digital success programs. The ideal candidate will own the management of Totango , Tableau , and tech-touch campaigns to scale impact, improve adoption, and drive customer retention and growth. Key Responsibilities 1. Tool Management & Success Play Optimization Manage and drive adoption of Totango for Customer Success planning, execution, and health tracking. Build and maintain SuccessPlays , customer journeys, and lifecycle campaigns that align with digital service strategy. Integrate Totango with CRM, Building Advisor, and other systems to ensure clean data flow and automation of repetitive tasks. Leverage Tableau (or Power BI) to create insightful dashboards and performance tracking tools for CSSs and leadership. 2. Digital Customer Engagement & Campaigns Execute tech-touch campaigns targeting 1000+ global customers, driving engagement, onboarding, adoption, and renewals. Develop campaign content and flows that trigger based on customer usage, health score, or lifecycle stage. Analyze campaign performance and iterate based on results to improve adoption, retention, and satisfaction. 3. Data Quality & Customer Insights Ensure data integrity, consistency, and usability across Totango and associated platforms. Conduct regular audits and cleanse customer data; resolve issues in collaboration with IT and data teams. Monitor customer health and usage metrics to identify risk and opportunity signals at scale. 4. Process Improvement & Standardization Document and optimize standard operating procedures for tool usage, campaign execution, and data handling. Proactively identify opportunities to streamline workflows and improve the efficiency of the Customer Success team. Collaborate across Customer Success, Sales, Connected Services Hubs (CSHs), and IT to align on global practices. 5. Training, Enablement & Internal Support Create and deliver training materials and onboarding guides for Customer Success Managers and other stakeholders. Act as the subject matter expert (SME) for Totango and campaign processes; troubleshoot and support adoption internally. Champion customer-centric operations that balance scalability, personalization, and business outcomes. Qualifications and Skills Education & Experience Bachelor’s degree in Business, Data Analytics, Information Systems, or a related field. 3–5 years of experience in Customer Success Operations, Digital Customer Success, or Technical Account Management. Proven experience working with Totango (or similar CSM platform) and Tableau/Power BI . Experience in managing recurring digital services or SaaS-based platforms is preferred. Technical Skills Strong command of customer data platforms, CRM tools (e.g., Salesforce), and analytics tools. Experience managing customer lifecycle campaigns and success journeys at scale. Familiarity with API integrations, basic automation tools, or scripting (nice to have). Soft Skills Excellent written and verbal communication skills. Strong problem-solving, analytical thinking, and attention to detail. Comfortable working independently and cross-functionally in a fast-paced, global environment. Customer-centric mindset with a passion for driving digital adoption and value realization. Primary Location : IN-Karnataka-Bangalore Schedule : Full-time Unposting Date : Ongoing

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Veritas cluster Server . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Who We Are Looking For As a Support Specialist 1 - Chat & Email, you’ll be on the question-and-answer front lines, using your expert knowledge of our software to ensure our customers use WebPT’s product offerings to their full potential. That means learning WebPT products inside and out—and communicating your expertise in ways that cater to a variety of different learning styles. At WebPT, we like to hire the most talented team members, then give them the tools to do their jobs. What You’ll Be Doing As A Part of Our Team Serve as the primary point of contact for all Members Provide exceptional customer service and maintain a CSAT score of 90 or above Answer inbound live chats and email as primary responsibility Respond to a variety of technical and non-technical inquiries as quickly and accurately as possible Stay in communication with each Member until you’ve resolved their issue while documenting the progress of the issue throughout Escalate issues to the next level of Support when appropriate Monitor and track support cases within Salesforce, WebPT’s help desk and customer relationship management (CRM) system Maintain key performance goals such as response time, resolution rate, and quality assurance Provide feedback on, utilize, and contribute to the knowledgebase to facilitate quicker issue resolution Organize and prioritize caseload to meet SLAs and identify tickets in need of escalation Adhere to all confidentiality and compliance regulations, including HIPAA Reliable and punctual in reporting for work and taking designated breaks What You Should Have To Qualify Two years of experience in a fast-paced help center or customer service environment or combination of degree and experience Technical aptitude and proven ability to use web browser, web applications, and other forms of technology Critical thinking skills; this job requires the ability to troubleshoot a variety of issues Communicate effectively through written text Be passionate about quality customer service Exude confidence Ability to navigate multiple web applications simultaneously, and be proficient with online meeting software and web conferencing tools Be able to take chats and respond to cases with a sense of urgency and high level of accuracy Be organized, ahead of schedule, communicative, and accountable Be solution driven for positive outcomes Ideally, You Would Also Have These Experience working is a SaaS environment or with a similar EMR platform Five years Customer Service experience Medical admin or billing experience Help desk, troubleshooting, or call center experience Culture is at our Core Service: Create Raving Fans Accountability: Follow Up; Own Up Attitude: Possess True Grit Personality: Be Minty Work Ethic: Be Rock Solid Community Outreach: Give Back Health and Wellness: Live Better Resource Efficiency: Do Más With Menos About Us Here, we work hard—but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you’re a can-do kinda person who loves to help Members win and enjoys working from just about anywhere—then you’ll fit right in. We’ve got big plans, but we can’t achieve them without you. Join us, and let’s achieve greatness. Show more Show less

Job Title: Customer Support Executive – Voice (Flipkart FRM) Location: Kudlu Gate, Bangalore Mode: Work from Office Company: Startek Employment Type: Full-Time Role: Handle voice calls related to fraud, risk, and transactions for Flipkart. Ensure accurate, professional, and timely customer support. Eligibility: Education: Any Graduate Experience: Freshers and candidates with 6+ months in customer support Languages: Fluent in English and Hindi Versant Score: Minimum Level 4 or 5 Shift Timings: Female: 9:00 AM – 8:00 PM Male: 9:00 AM – 9:00 PM Working Days: 6 days/week with 1 rotational week off Compensation: Freshers: ₹16,200 to ₹19,000 (Take-Home) Experienced: Up to ₹20,200 (Take-Home) Quarterly Bonus: ₹4,200 Work Location: Startek, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore – 560068

Customer Service Officer (CSO) – Job Description Job Summary: The Customer Service Officer (CSO) is the face of the gym, ensuring a seamless and positive experience for members and visitors. They handle inquiries, manage memberships, resolve issues, and maintain a welcoming atmosphere. The role also involves maintaining cleanliness and hygiene standards to ensure the center looks and feels "Always New" with a "Happy to Help" attitude. Location: Hyderabad/BLR/NCR/Mumbai,Pune/ Chennai - Salary: ₹25K (Fixed) + Performance-Based Incentives - Experience Required: 0-2 years in sales/customer service (preferably in fitness, hospitality, or retail) Key Responsibility : Supporting Actions KPIs - Conducting tours for potential members Guide new visitors, provide detailed facility tours, introduce trainers, and facilitate trial sessions LMS adherence, CH-BT% (Trial/Walk-in conversion rate) - Membership Renewal & Retention Follow up on expired/lapsed memberships, engage members for renewals Renewal %, Net Promoter Score (NPS) - Member Engagement & Satisfaction Regularly interact with members, resolve queries, gather feedback, and escalate concerns where necessary Member retention rate, Customer satisfaction (NPS), Number of escalations per 100K footfall Compliance & Documentation Ensure compliance with checklists such as Wooqer reporting, safety guidelines, and CRM usage Wooqer compliance fill rate >90%, FLS audit score Facility & Equipment Maintenance Monitor cleanliness, report facility issues via ODIN tickets, and ensure timely resolution ODIN ticket open %, ODIN SLA breach rate, AN audit score Smooth Daily Operations Ensure the gym is operational on time, manage check-ins, and assist with customer concerns On-time center opening %, CH-BT% (Trial/Walk-in attendance) Handling Issues & Conflict Resolution Address complaints/escalations related to membership, facility, and equipment Escalations handled successfully, % class cancellations due to facility issues Safety & Compliance Adhere to fire, safety, and compliance regulations; Ensure timely injury reporting and staff training Adherence to FLS training, Number of injuries reported timely A Day in the Life of a CSO - Morning Opening Duties: Ensure gym cleanliness, readiness, and equipment functionality. - Member Engagement: Welcome early members, assist with check-ins, answer queries. - Sales & Renewals: Conduct gym tours for walk-ins, follow up on potential memberships. - Admin & CRM Updates: Process renewals, cancellations, and track inquiries. - Peak Hour Management: Handle member queries, facility concerns, and escalations. - Closing Duties: Ensure facility cleanliness, safety checks, and closing procedures

Required collection executive for indore location with good cibil score bike is compulsory it's a field job

Job Title: Pest Control Services Operator / TechnicianDepartment: Operations / Service Delivery Reports To: Operations Supervisor / Technical Manager Location: Field-based (Residential, Commercial, and Industrial Sites) Key Responsibilities:🔍 1. Site Inspection & AssessmentVisit client locations to inspect pest infestation levels. Identify pests (cockroaches, termites, rodents, ants, etc.) and their source areas. Evaluate the extent of infestation and recommend suitable treatment. 🧴 2. Treatment & ApplicationCarry out pest control treatment using approved methods: Spraying Gel baiting Dusting Fumigation Rodent baiting and trapping Use appropriate equipment and chemicals (IGBC-certified/eco-friendly as applicable). 🔧 3. Equipment HandlingOperate pest control machines like sprayers, ULV foggers, glue traps, and bait stations. Maintain and clean tools/equipment regularly. 📋 4. Safety & ComplianceFollow safety protocols during chemical handling and application. Wear proper PPE (gloves, masks, safety shoes) as per service guidelines. Ensure compliance with ISO, FSSAI, HACCP, or other applicable client standards. 🗂️ 5. Documentation & ReportingFill in service reports (manual or digital) after every job. Take before-and-after photos when required. Obtain customer signatures or acknowledgment post-service. 📞 6. Customer InteractionBrief customers on do’s and don’ts after treatment. Explain treatment type and re-visit schedule if required. Handle minor service-related queries politely. 🔁 7. Follow-Up & AMC ServiceVisit sites for scheduled AMC (Annual Maintenance Contract) follow-ups. Ensure timely re-service or check-ups as per service plan. Required Skills & Qualifications:Education: Minimum 10th pass (preferably 12th) Certification: NIPHM / IPCA / PMA certified operators preferred Government License (if applicable in region) Experience: 0–3 years in pest control service (training provided for freshers) Skills: Basic knowledge of pests and chemicals Good hygiene and discipline Basic communication in local language Other: Must be physically fit, ready to travel, and work flexible hours Tools & Equipment Knowledge:Manual & electric sprayers Bait stations, glue traps Fogging machine, dusters Gel applicator guns Rodent boxes and UV traps Performance Metrics (KPIs):Number of successful service calls/day Customer satisfaction score Chemical usage control and safety adherence On-time job completion Zero customer complaints or service recalls