6357 Score Jobs - Page 34

HR Manager In-Office Hyderabad, Telangana, India HR Position: HR Manager Requirement: Immediate Location: Hyderabad Roles and responsibilities: Design and implement KRAs and KPIs at the organizational level to drive performance and accountability. Create measurable KPIs that align with business objectives to track employee effectiveness and productivity. Develop, update, and implement HR policies in alignment with organizational goals and compliance requirements. Manage end-to-end recruitment processes, including sourcing, interviewing, and selecting top talent for various roles. Oversee employee onboarding, orientation, and training programs. Provide guidance to employees and managers on HR-related matters, including benefits, policies, and performance issues. Resolve employee relations issues and conflicts effectively and fairly. Collaborate with department heads to identify and address HR needs and drive strategic HR initiatives. Ensure compliance with employment laws and regulations specific to the clinical technology field. Maintain accurate HR records, prepare reports, and analyze data to support decision-making. Host engaging workplace events for employees. Lead initiatives to boost employee engagement, retention, and professional development. Support as an HR Coach in performance cycles, including annual compensation reviews and variable pay administration. Review department budgets to ensure adherence and compliance. Identify training needs and oversee training program implementation and monitoring. Manage performance systems and run performance cycles from commencement to score generation. Handle employee promotions and salary adjustments effectively. Stay updated on industry trends and HR best practices. Requirements: Master’s or bachelor’s degree in Human Resources, Business Administration, or a relevant qualification. 5 to 10 years of progressive HR experience in the clinical technology or healthcare technology industry. Knowledge of clinical technology would be a significant advantage. Strong understanding of HR laws, regulations, and best practices. Exceptional communication, interpersonal, and leadership skills. Proven confidentiality and discretion handling sensitive information. Proficiency in HR software and Microsoft Office Suite. HR certification (e.g., PHR or SPHR) is a plus. Ability to operate across all HR functional levels – strategic, operational, and tactical. Robust passion for and commitment to HR and organizational wellbeing. Good to have: Excellent communication and analytical skills. Strong interpersonal skills with experience in staff management. Proficiency in strategic planning and organizational management. Effective networking capabilities to share knowledge and experiences with peers. A solution-oriented mindset for addressing challenges. Fluency in English in both oral and written communication. Employment Type fulltime Experience Level mid-senior-level Work Experience (years) 5 - 8 Years Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹67,000.00 per month Benefits: Leave encashment Experience: HR: 5 years (Preferred) Language: English (Preferred) Work Location: In person

PRIMARY RESPONSIBILITY · Front office management - Call Management, documents, visitor management · Ensure communication to all existing & prospective parents on to Events, Activities, Admissions, Books, Uniforms & Fee Schedule etc. · Respond to public inquiries Provide word-processing and secretarial support to the principal · Assist in the planning and preparation of meetings, school activities etc · Provide administrative services, general maintenance of the office area. Assist the school team in Fee collection, parent communication etc · Support Admission Team in handling enquiries, School Tour & Marketing initiatives to achieve Targeted Admissions for the school. · Ensure school resolves 100% of feedback queries within 3 days · 10% positive · NPS Score in Engagement Survey- Student and Parent If interested, please share your resume on careers.gmhyd@ryangroup.org Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Application Question(s): The job location is Gandi Maisamma. Are you comfortable with the location? How much far do you stay away from RIS Gandi Maisamma? Work Location: In person

About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for managing the day–to-day planning, operation and problem-solving of team of tenured Omni-channel SMEs in order to meet with the required service level standards across email/voice/chat channels for premium customers as well as manage email channels across customer segments. Role Accountability Ensure effective controls on EWS penetration and resolution of escalations on a timely basis through coordination with various internal stakeholders (Marketing, Legal, Communications, HR, etc.) Validate Level of Approval (LOA) for level 2 & 3 in Contact Centre to resolve customer queries within TAT and control financial loss and drive First Contact Resolution and On Call Resolution targets Track and maintain inventory closure status by level and coordinate with stakeholders to resolve stuck cases Conduct spot audits related to CRM Tool modification cases, retention cases, rude call/wrong information cases, high value dispute cases etc. Drive customer retention by coordinating with stakeholders/designated authorities to seek exceptions/deviations wherever required Maintain repository of CSA errors, avoidable escalation/ exceptional approvals to build control mechanism and engage with functions on reduction of wrong referral / incorrect tagging cases Drive adoption of knowledge bot (DRISHTI) usage by customer service agents Drive culture of challenge existing process contributing to unwarranted contacts & escalations and liaison with Support functions (Sales, Credit Marketing , Product, Collections etc.) to identify and fix process gaps Ensure process documentation and compliance adherence Measures of Success Achievement of defined SLAs (TAT, Average Handling Time, Call response rate, Call quality) Adherence to floor hygiene metrics by self and team CSAT Score Timely publication of daily, weekly and monthly reports Process Improvement through RPA Agent Productivity Adherence to Quality Assurance score threshold Process Adherence as per MOU Technical Skills / Experience / Certifications Understanding of card lifecycle management processes Understanding of upstream/downstream process understanding impacting customers Competencies critical to the role Stakeholder Management Problem-solving ability Analytical Ability Qualification Graduate in any discipline Preferred Industry FSI

Job Title: PPC Analyst Location: Service N Sure 2nd Floor The Statement, Golf Course Rd, Sector 43, Gurugram, Haryana 122002 https://maps.app.goo.gl/dtuozs6d2DUHPPXX6?g_st=ic Experience: 1–3 Years Employment Type: Full-Time Department: Digital Marketing Job Summary: We are looking for a results-driven PPC Analyst to manage and optimize pay-per-click campaigns across various platforms. The ideal candidate will have hands-on experience in running Google Ads, Bing Ads, and paid social media campaigns with a strong understanding of performance metrics, bidding strategies, and keyword research. Key Responsibilities: Plan, execute, and optimize PPC campaigns on Google Ads, Bing, Facebook, LinkedIn, etc. Conduct keyword research and competitor analysis to improve campaign performance. Monitor daily performance metrics to understand effectiveness of campaigns. Prepare weekly and monthly performance reports. Manage ad copy creation, landing page testing, and audience targeting. Track KPIs such as CTR, CPC, Quality Score, ROAS, and conversions. Collaborate with the content, SEO, and design teams for campaign alignment. Keep up to date with trends and best practices in search engine marketing and paid advertising. Requirements: Bachelor's degree in Marketing, Business, or any field. 1–3 years of proven experience in PPC campaign management. Google Ads Certification (preferred). Proficient in Google Analytics, Google Tag Manager, and similar tools. Strong analytical and reporting skills. Excellent communication and time management skills. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Work Location: In person

Company Description Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally. Job Description The Service Management and Transformation Leader will drive the evolution of the Global Business Services (GBS) operating model by leading strategic initiatives across service management, process transformation, and organizational change. This role is pivotal in delivering end-to-end process standardization, fostering effective business partnerships, managing migrations, and ensuring knowledge continuity and change readiness across the enterprise. In this role you will be responsible for: 1/ Service Management & Operational Excellence Design and implement a global service management framework aligned with GBS strategy and customer expectations. Oversee service performance metrics (KPIs, SLAs, NPS) Champion the adoption of digital tools (e.g., ServiceNow, Cervelo) to enhance service visibility, and self-service capabilities 2. End-to-End Process Standardization Lead the harmonization of core and enabling processes across finance, procurement, HR, and commercial service lines. Collaborate with global process owners and regional leads to embed standardization, simplification, and automation Design and oversee the governance to allow deployment of standards and management of exceptions 3. Business Partnering & Stakeholder Engagement Establish and maintain strong relationships with business units, acting as a trusted advisor and transformation enabler. Co-develop joint business plans and service performance reviews with key stakeholders Manage measurement of SBS NPS score / SBS satisfaction survey 4. Migrations Portfolio Management Own the global migrations roadmap, ensuring seamless transitions of services into GBS centers. Coordinate with transition leaders and regional teams to manage timelines, risks, and resource planning 5. Knowledge Management & Business Continuity Develop and maintain a robust knowledge management framework to support service resilience and scalability. Ensure 100% of critical business activities are tested and ready for continuity across centers 6. Communication & Change Management Lead change management initiatives to support transformation programs, including stakeholder communications, training, and adoption strategies. Promote a culture of transparency, engagement, and continuous learning Experience 10+ years of experience in shared services, GBS, or transformation leadership roles. Proven track record in service management, process transformation, and global migrations. Strong understanding of digital enablers (e.g., automation, AI, service management platforms). Experience working in a matrixed, multicultural environment. Excellent communication, stakeholder management, and leadership skills. Success Metrics: % of standardized processes across service lines Customer satisfaction (NPS) and service delivery KPIs Migration success rate and timeline adherence Business continuity readiness Change adoption and employee engagement scores Languages: English (fluent, mandatory) Additional Information Additional Information for the job Diversity & Inclusion LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion. LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply. Sustainability Sustainable value is at the heart of our purpose as a company. We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us What We Offer We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world. We offer A workplace culture that embraces diversity and inclusivity Opportunities for Professional Growth and Development Employee Recognition Program Employee Wellness Programs - Confidential access to certified counselors for employee and eligible family members, along with monthly wellness awareness sessions. Certified Great Place to Work

Job ID: 35905 Location: Gurgaon, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 29 Jul 2025 Job Summary Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets. Key Responsibilities Maximize Sales Performance To Achieve Given Revenue Targets (Self And Branch) Through Liability Products [Current /Savings /Term Deposits], Wealth Management Products And Asset Related Products (Secured, Unsecured) Generate New Business Via Sales Promotions, Out-Marketing Calls And Presentations And In-Branch Contacts Participate Actively In Branch Sales Planning To Generate Action Plans For Meeting Targets He/She Is Aware Of Bank’s Mis-Selling & Sales Policies And Ensure Adherence All The Times. Ensure High Level Of Customer Service In The Branch. Manage Difficult Customer Situations Ensure Compliance With Internal And External Guidelines And Ensure Minimal Comments In Audits And Other Inspections Ensure Transactions Are Processed With A High Level Of Accuracy And Commitment In Order To Satisfy Customer Needs Ensure Validity And Completeness Of Transactions Processed And Ensure Concessions Relative To Exchange Rate, Fees, Charges Etc. Are Authorized/ Overridden By Appropriate Authorities Ensure Adherence To Laid Down Processes, Facilitate First Time Resolution. Minimize Rejections And Customer Complaints Monitor Customer Satisfaction Survey Ratings, Net Promoter Score Or Any Other Survey/ Feedback Ratings Taken From Customers And Ensure Continuous Improvement If Below Bench-Mark, Sustain And Better Quality Service Take Responsibility For General Reconciliation And Control Activities Find Ways To Improve Operational Efficiency And Control Costs To Meet Cost Budgets Be Multi-Skilled To Handle All Kinds Of Transactions And Services In The Bank Manage Growth And Attrition Of The Base, Facilitate Customer Up-Streaming. Improve Product Per Customer Ensure He/ She Is Fully Aware Of All The Policies And Procedures Issued In Relation To ORMA, Group Code Of Conduct, KYC/CDD/EDD & Money Laundering Prevention. He/She Must Ensure Compliance With These Policies And Procedures On An Ongoing Basis. Any Suspicious Transaction Must Immediately Be Reported To The Supervising Officer. Premises Management In Areas Of Merchandising, Housekeeping As Well As Store Management. Branch Upkeep And Maintenance Responsible For Health And Safety For All. As Part Of The Health And Safety Guidelines You Should: Take Reasonable Care For The Health And Safety Of Co-Workers And Those Who May Be Affected By Your Actions Or Your Omissions; Co-Operate With Management To Support And Promote Health And Safety In The Workplace; Ensure That Your Actions Do Not Put Others At Risk; Work In A Healthy And Safe Manner; Encourage Others To Work In A Healthy And Safe Manner; Report All Accidents And Incidents And Bring To The Attention Of The Management Any Hazard In The Workplace Risk Management Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Skills and Experience Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge Management Information Skills Good Interpersonal Skills Role Specific Technical Competencies Diligent & Punctual Knowledgeable about the role Certified with relevant courses Confident Fluent in Language Good Sales exposure Banking Exposure Management Information Skills Good Interpersonal Skills Customer and Service Oriented About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Work with us Career @ Bluebash Come Along and Connect! Life here is jam-packed with action, appreciation, and accomplishments. We hire great talents from across the globe, persuade them to create something unique, give them the liberty to work in all the departments, let them grow, and enjoy all the festivals together. A unique destination for job satisfaction and fruitful life. Business Development Executive (Upwork Bidder): 0 - 5 Years Experience Location: Mohali, Punjab Job Type: Full-Time / Part-Time / Contract Job Overview: We are looking for a smart and results-driven Upwork Bidder / Online Business Developer to join our team. This individual will be responsible for identifying and acquiring new clients on Upwork by crafting persuasive proposals and nurturing relationships with potential leads. You will play a key role in bringing projects related to Ruby on Rails , React.js , AI/ML , SaaS products , and custom application development . Key Responsibilities: Identify relevant jobs/projects on Upwork and other freelance platforms. Write customized, high-converting proposals that highlight Bluebash’s strengths. Maintain a high response and conversion rate. Regularly follow up with potential leads and communicate with them effectively. Coordinate with the internal tech team to align proposals with service capabilities. Manage and update CRM with bid status and client interactions. Research client needs and market trends to refine bid strategy. Requirements: Prior experience as an Upwork bidder or online business developer (1+ year preferred). Excellent written and verbal communication skills in English. Strong understanding of software development technologies and terminologies. Ability to write tailored and compelling proposals. Basic knowledge of platforms like Ruby on Rails, Python, React, Node.js, and AI tools is a plus. Familiarity with CRM tools and bidding strategy. Self-motivated, goal-oriented, and able to work independently. Why Join Bluebash? Opportunity to work with an award-winning, fast-growing tech company. Work alongside a passionate, experienced, and global team. Transparent and performance-based incentives. Flexible work culture. Exposure to international projects and clients. Process of Interview The selection of any candidate is purely dependent on their performance in the interview process. Generally, there are three stages in the interview process which are as follows. Aptitude Test This part of interview is the First stage where you need to perform a program practically and show the output of the same. Technical Interview If you score good! Next will be a panel interview with our technical team, be prepared to answer what you’ve learned so far. HR Interview A series of questions to assess your background & fitment in our company. Then a super welcome after mutual agreement. Culture At Bluebash Shared Values, Mindfulness, Trust, and Learning Through Innovations are keys to our success. Mindfulness Mindfulness and realistic skill-sets are the center of our culture in day-to-day communication and execution. Mentorship Leading from the front, mentorship assists us to grow personally and professionally. Transparency and Autonomy Everyone independently understands their roles & responsibilities in making decisions. Happiness We believe success is only possible if we keep both our clients as well as employees satisfied & engaged. A Healthy Environment Be it development, sales, or marketing - whatever we do, we do it as a team. We organize fun-filled events. Exceptional Benefits You get all employee benefits—enough leaves, vacation time, and awards with other work benefits.

Job Title: PTE Trainer Location: Jammu, Jammu & Kashmir Experience: 1–3 Years Employment Type: Full-Time Job Overview: We’re hiring a PTE Trainer to deliver high-quality training in all PTE modules – Speaking, Writing, Reading, and Listening. The ideal candidate should have strong communication skills, command over English, and knowledge of the PTE exam pattern. (Only female should apply) Key Responsibilities: Conduct in-person PTE classes Prepare study materials and mock tests Track student performance and give feedback Guide students to improve scores and strategies Requirements: Excellent spoken & written English Prior PTE/IELTS training experience preferred Confident, presentable, and passionate about teaching PTE Exam Qualified Mandatory Must have minimum 79+ Overall score Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Paid sick time Schedule: Day shift Application Question(s): Have you appeared for PTE Exam? What was your Overall Score? (Must required 80 overall) Are you comfortable for 1 year Service Bond Agreement? Language: English (Required) Work Location: In person

Our client is a global technology company headquartered in Santa Clara, California. it focuses on helping organisations harness the power of data to drive digital transformation, enhance operational efficiency, and achieve sustainability. over 100 years of experience in operational technology (OT) and more than 60 years in IT to unlock the power of data from your business, your people and your machines. We help enterprises store, enrich, activate and monetise their data to improve their customers’ experiences, develop new revenue streams and lower their business costs. Over 80% of the Fortune 100 trust our client for data solutions. The company’s consolidated revenues for fiscal 2024 (ended March 31, 2024). approximately $57.5 billion USD., and the company has approximately 296,000 employees worldwide. It delivers digital solutions utilising Lumada in five sectors, including Mobility, Smart Life, Industry, Energy and IT, to increase our customers’ social, environmental and economic value. Job Title: UI Frontend developer Location: Bangalore Experience: 8 To 10 Years Job Type: Contract to hire. Notice Period: Immediate joiners. Mandatory Skills: React, Redux, Typescript Job description: UI (Software Dev Engineer) II (Front End) Job Overview A Frontend Engineer having expertise in React.js with Typescript NodeJS. Primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux) and Node JS. You will ensure that these components and the overall application are secure, performant, robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem-solving sophisticated design and quality product is important. Developing new user-facing features and maintaining existing features using React.js with Typescript and Redux / Mobex Building reusable components and front-end libraries for future use. Translating designs and wireframes into high quality code. Optimizing components for maximum performance across a vast array of web-capable devices and browsers. Keep good security posture of frontend codebase. Keep good score of Web Vitals. Keep good code coverage using unit tests and integration tests. [[ Skills ]] Translating designs and wireframes into high quality code. Strong proficiency in JavaScript and Typescript including DOM manipulation. Thorough understanding of React.js and its core principles. Thorough understanding of how to make frontend application secure. Experience with popular React.js workflows (such as Flux or Redux) Experience with React-router and react-query. Familiarity with newer specifications of ECMAScript Knowledge of isomorphic React is a plus Familiarity with RESTful APIs Knowledge of modern authorization mechanisms such as OAuth 2 and SSO. Familiarity with modern front-end build pipelines and tools i.e. GitHub actions. Experience with common front-end development tools such as Babel Webpack NPM etc. Ability to understand business requirements and translate them into technical requirements. A knack for benchmarking and optimization i.e. Web Vitals. Familiarity with code versioning tools preferably Git. Familiarity with project management tools preferably JIRA.

Job Responsibilities: Execute scalable white-hat link-building strategies: guest posts, citations, forums, blog commenting, Web 2.0, and digital PR. Prospect and secure high-DA backlink opportunities across relevant industries. Use tools like Ahrefs, SEMrush, Moz, and Google Search Console for backlink analysis. Monitor link performance, detect toxic backlinks, and manage disavow files. Ensure compliance with Google’s link guidelines and E-E-A-T principles. Collaborate with content and SEO teams to align link-building with broader strategy. Maintain organized records of outreach, backlinks, and performance metrics. Strong understanding of DA/PA, anchor text, and spam score required. Experience: Minimum 1 Year. Must read job responsibility before applying. Job Type: Work from office (Monday to Friday as well as 4th saturday every month) Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹16,000.00 per month Benefits: Paid sick time Experience: SEO Analyst: 1 year (Preferred) Off Page: 1 year (Preferred) On Page: 1 year (Preferred) Work Location: In person Expected Start Date: 11/08/2025

Location: Indore - Onsite Experience: 3+ Years Joining: Immediate Joiners Preferred Key Skills: PPC, Google Ads, Meta Ads, Conversion Optimization, Keyword Research, Performance Marketing, Analytics, Re-targeting, Landing Page Optimization , SEO Responsibilities: Plan and execute PPC campaigns across Google Ads, Bing Ads, and social media platforms. Conduct keyword research and optimize bids for maximum ROI. Create compelling ad copies and A/B test creatives and landing pages. Monitor and analyze ad performance, prepare performance reports. Optimize landing pages for quality score improvements. Stay updated with the latest Google Ads and paid marketing trends. Collaborate with SEO and content teams to align paid and organic strategies. Requirements: Proven experience managing PPC campaigns with measurable ROI. Expertise in Google Ads , Meta Ads (Facebook/Instagram) , and LinkedIn Ads . Strong understanding of Google Analytics , conversion tracking, and data interpretation. Hands-on experience with A/B testing , remarketing , and ad extensions . Google Ads Certification (preferred). Strong analytical and reporting skills. Excellent communication and time-management abilities. Job Types: Full-time, Permanent Pay: Up to ₹600,000.00 per year Benefits: Flexible schedule Experience: PPC Campaign Management: 3 years (Required) SEO: 3 years (Required) Google Ads: 3 years (Required) Work Location: In person

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Artificial General Intelligence . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Windows Platform Engineering Full Stack . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Experience: 3 to 6 Years Location: Ahmedabad Department: Customer Success / Delivery / Operations About the Role As a Customer Success Manager (CSM) in our IT company, you will act as a strategic partner to our clients, ensuring they achieve maximum value from our web, mobile, and software solutions. You’ll manage long-term relationships, drive retention, and identify opportunities for business growth within your accounts. Key Responsibilities Client Relationship Management - Act as the primary point of contact for assigned clients post-project delivery. - Build and nurture strong, long-lasting relationships with clients across India and global markets (US, UK, EU). - Understand clients’ business objectives and align IT solutions to their needs. Project Delivery Oversight - Work closely with project managers, developers, and QA teams to ensure client requirements are met on time and with quality. - Facilitate smooth onboarding and handovers from Sales to Delivery teams. - Proactively monitor project progress, ensuring risks or delays are communicated and mitigated. Customer Retention & Growth - Drive customer satisfaction (CSAT) and Net Promoter Score (NPS) improvements. - Identify upselling and cross-selling opportunities for additional IT services like SEO, mobile app development, or software upgrades. Issue Resolution - Handle escalations effectively with a solution-oriented mindset. - Act as a bridge between clients and technical teams for clear communication and faster resolutions. Reporting & Analysis - Prepare account health reports, project updates, and status reviews for clients. - Use CRM and project management tools to track customer interactions and feedback. Key Skills & Competencies Essential Skills - Strong understanding of IT services: Web & Mobile Development, SaaS products, Cloud solutions, etc. - Excellent communication (verbal & written) for domestic and international client handling. - Proficiency with tools like Jira, ProofHub, Zoho CRM, or HubSpot. - Strong analytical, problem-solving, and multitasking abilities. Preferred - Experience working in an IT services company or digital agency. - Knowledge of Agile and Scrum methodologies. - Ability to manage multiple accounts/projects simultaneously. Qualifications - Bachelor’s degree in IT, Computer Science, Business, or related field (MBA preferred). - 3–6 years of experience in a CSM, Account Manager, or Client Relations role in an IT environment.

How to apply for this job? Please copy the URL and fill up the form: https://forms.office.com/r/ySv9RqXqRQ Company Description FAB Analytics is a financial services company located in Dwarka, New Delhi that specializes in the creation and maintenance of sustainable and robust financial models for companies across a wide range of sectors. We are particularly skilled in creating models for real estate companies, private equity funds, and transaction support models for funds/corporates evaluating potential investment opportunities. Our work is built primarily in MS Excel and is used by finance teams, management, and stakeholders. Role Description FAB Analytics is seeking a full-time Financial Analyst / Senior Financial Analyst who is responsible to do the following: Help in supporting our clients to develop result-driven strategies, including preparation and managing detailed operating / valuation / fundraise models, company reports, financial ratios & return analysis, etc. Work directly with key business stakeholders to produce detailed and robust Excel models consistently in accordance with the FAST standard and FAB modelling style for analysing their business historical and future performance. Develop flexible and transparent financial models for Merger & Acquisition, Corporate fund raise, Project Finance transactions. Review financial models and effectively administer the model QC processes. Prepare information memorandum, pitch books and teasers. Work on process automation using programming languages like VBA and Python. Continuously accumulate knowledge of business context, sector specific terms and model logics across all FAB key service lines. Proactively seeks to increase responsibility level as capabilities develop. Work effectively in a team, supporting or working alongside other team members. Take responsibility for the quality of the work delivered. Required Background / Skills: Good understanding of Microsoft Excel and financial modelling. Strong analytical and problem-solving skills. Strong accounting and financial statement analysis skills with attention to detail. Excellent communication skills, fluency in spoken and written English. Eligibility criteria: Work Experience: Experienced, between 0-3 years of full time experience. Educational Qualification: MBA (Finance) or M.Com with Graduation preferably in B.Com. 10th and 12th score 70+%, Graduation and Post-grad – 60+%

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Medical Info & Product Support(PQCM) . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Payroll(HCM) . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Python Application Programming . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About Pickyourtrail Pickyourtrail is the Indian millennial’s most loved leisure travel brand. Our mission is to make a positive impact on people by delivering meaningful & memorable experiences through travel. We take pride in having built India’s most loved Do-It-Yourself vacation builder platform. Over 100,000 travellers from 14 countries have picked their trail with us and have rated us exceptional across TrustPilot, Facebook and Google. In fact, Google in its travel survey had cited Pickyourtrail’s model of combination of expert-led advice and tech platform as the desired solution for the vacation industry. With an NPS score of 60+, We continue to focus on delivering exceptional value and experiences for the new age travellers breaking away from the traditional packaged tours model. Job Description : Assisting the Finance team in following up with customers and partners on outstanding payments Maintaining and updating collection reports and trackers Coordinating with internal teams (Sales/Bookings) for payment clarifications Supporting in reconciling accounts and highlighting overdue cases Helping streamline the collections process through structured follow-ups and documentation What We’re Looking For: Interest in Finance/Accounting or related fields Strong communication skills (spoken & written) Proficiency in Excel/Google Sheets Detail-oriented, proactive, and willing to learn Stipend : 8k per month Duration : 3-6 months

Date: Jul 29, 2025 Location: Pune, IN Apply now » Apply now Apply for Job Enter your email to apply Position Summary With Job Responsibilities Position Description Format Position Name Sr. Manager Production - BIW Position level Level 5 DEM position name Lead Production DEM position level Level 4 FEM position name - FEM position level - Purpose of the position Why the positions exists? What will happen if there is no one in the position (no one performs the work)? This role will be responsible for achieving SQPDCME (Safety, Quality, Productivity, Delivery, Cost, Morale & Environment) targets at a line & SDT level, along with training operators on specific skills & driving improvement initiatives on the production line Dimensions of the position Non-financial Personal Profile Education B.E./B. Tech (Mechanical/Electrical) Skills/ Competencies 1. Driving Execution Customer Centricity Leading Change Operations Management Business and financial acumen Problem solving orientation. Risk management Relevant Experience Must possess overall experience of 3-8 years in the BIW Shop technology, and must possess sound technical knowledge of Production for the respective Shop with minimum 3 years Key Responsibilities S.N. Key Responsibility & Key Tasks Measures 1Production Planning Knowledge of BIW body setting for gaps & Flushness Prepare and arrange for tools and equipment required for the production, as per the defined production plan Check the readiness of the line by testing the equipment arranged by Technical Services Hands on experience on BIW Production Sequence Follow up with Warehousing to ensure the availability of raw materials for the planned production mix Ensure trained manpower availability HPeV MOP JPH 2New Product Development Drive compliance to station level readiness, against the 120-point checklist provided by the Technical Services Make arrangements for all relevant machines and equipment for the testing of new products Provide inputs to Technical Services regarding specific issues faced at the line and create a detailed action report for course correction Station readiness – 95% 3Process Quality Improvement Execute the action plan, prepared basis the feedback received from internal and external customers BIW Dimensional accuracy, C ratings of BIW cabs Report line issues for improvement in production Execute action plan basis of feedback received from different agencies (Warranty, next customer, customer issues etc.) Take appropriate actions to address and resolve daily line quality issues DRL PDI score (Internal) PQI Score (Process Quality Index) Product Audit Score Process Audit Score Education Work Experience 4Productivity Improvement Take actions to eliminate NVA (non-value adding), and ENVA through line balancing and various initiatives (Kaizen, Kaizen events, FPBP etc.) Try out various initiatives identified for line functionality improvements Execute identified kitting solutions for optimised movement of materials from Supermarket area to production line Coordinate with shop logistics/indirect material stores for availability of indirect material and tools to ensure maximum productivity % Down Time improvement (YOY) HPeV 5Manpower Management Train operators on specific line skills and soft skills (MS Office, MES System etc) Lead initiatives for performance readiness of Blue collar flexi manpower (with help of SQPDCME and HR) through classroom and on the job trainings Lead self-directed teams (SDT) for productivity improvements Coordinate with SQPDCME and HR to ensure training compliance of the Operator staff Manpower requirement Training compliance 6Shop Health Management Provide TPM trainings to operators and reinforcing the same in culture Participate in ICR/ICM- cross functional teams to identify new steps to keep cost levels minimum % of Improvement (Rejection, warranty ,IDM and Tool Cost) YOY 7Safety Management Implement safety standards in the assigned production area Drive acceptance and usage of Safety PPE’s among Operators and temporary blue collar and ensure minimum Safety incidents Arrange for the PPEs on the shop floor TRCFR Safety audit score 8Cost Management Provide inputs for preparation of annual Shop production budget basis of the production requirement Execute initiatives to derive value from waste Track and control Rejection, Indirect Material and Tools cost by proactively planning and executing initiatives Annual maintenance budget Other initiatives Execute actions for reduction of costs through TCS (Transportation, Consolidation, Services) Participate and execute initiatives to derive value from waste Participate in VAVE initiatives to drive cost reduction. Achieve WCQ Targets Cost/per car VAVE Level Tata Motors Leadership Competencies Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel Driving Execution - Translating strategy into action and execution Leading by Example - Encouraging and following ethical standards Leading Change - Recognizing the need for change, initiating and adapting to change Motivating Self and Others - Inspiring teams and individuals Functional Competencies Tags Apply now » Apply now Apply for Job Enter your email to apply

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure Logic Apps . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: JAX-RS - Java API- RESTful Web Services . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Location: Indore - Onsite Experience: 3+ Years Joining: Immediate Joiners Preferred Key Skills: PPC, Google Ads, Meta Ads, Conversion Optimization, Keyword Research, Performance Marketing, Analytics, Re-targeting, Landing Page Optimization , SEO Responsibilities: Plan and execute PPC campaigns across Google Ads, Bing Ads, and social media platforms. Conduct keyword research and optimize bids for maximum ROI. Create compelling ad copies and A/B test creatives and landing pages. Monitor and analyze ad performance, prepare performance reports. Optimize landing pages for quality score improvements. Stay updated with the latest Google Ads and paid marketing trends. Collaborate with SEO and content teams to align paid and organic strategies. Requirements: Proven experience managing PPC campaigns with measurable ROI. Expertise in Google Ads , Meta Ads (Facebook/Instagram) , and LinkedIn Ads . Strong understanding of Google Analytics , conversion tracking, and data interpretation. Hands-on experience with A/B testing , remarketing , and ad extensions . Google Ads Certification (preferred). Strong analytical and reporting skills. Excellent communication and time-management abilities. Job Type: Full-time Pay: Up to ₹600,000.00 per year

Job Title: PPC Analyst Location: Service N Sure 2nd Floor The Statement, Golf Course Rd, Sector 43, Gurugram, Haryana 122002 https://maps.app.goo.gl/dtuozs6d2DUHPPXX6?g_st=ic Experience: 1–3 Years Employment Type: Full-Time Department: Digital Marketing Job Summary: We are looking for a results-driven PPC Analyst to manage and optimize pay-per-click campaigns across various platforms. The ideal candidate will have hands-on experience in running Google Ads, Bing Ads, and paid social media campaigns with a strong understanding of performance metrics, bidding strategies, and keyword research. Key Responsibilities: Plan, execute, and optimize PPC campaigns on Google Ads, Bing, Facebook, LinkedIn, etc. Conduct keyword research and competitor analysis to improve campaign performance. Monitor daily performance metrics to understand effectiveness of campaigns. Prepare weekly and monthly performance reports. Manage ad copy creation, landing page testing, and audience targeting. Track KPIs such as CTR, CPC, Quality Score, ROAS, and conversions. Collaborate with the content, SEO, and design teams for campaign alignment. Keep up to date with trends and best practices in search engine marketing and paid advertising. Requirements: Bachelor's degree in Marketing, Business, or any field. 1–3 years of proven experience in PPC campaign management. Google Ads Certification (preferred). Proficient in Google Analytics, Google Tag Manager, and similar tools. Strong analytical and reporting skills. Excellent communication and time management skills. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Work Location: In person

Job Requirements Job Requirements Role/Job Title - Banker-Customer Experience Business - Retail Banking Function/ Department: 'Branch Banking Place of work: PAN India Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. Deliver business target assigned as per performance score card. Giving the client need based product solutions and in the process aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. Assist in closure of all observations on audit report Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to become their banking partner of choice Key Success Metrics CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card. Qualifications Graduate - Any discipline Post Graduate - MBA preferred Experience Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities