6192 Score Jobs - Page 32

1. Educational Qualifications Bachelor’s degree in human resources, Business Administration , or related field (BBA, B.Sc. HR) MBA/PGD in HR is highly preferred Certification in labour laws, payroll, or hospital HR operations is an advantage 2. Work Experience 5–8 years of experience in HR management, with 2+ years in a hospital or healthcare setting Experience in recruitment, compliance, employee relations, training & payroll Exposure to NABH/JCI standards and hospital accreditation requirements is desirable 3. Core HR Skills Recruitment & onboarding of clinical and non-clinical staff Payroll processing, attendance tracking, and leave management Grievance handling, employee counselling, and disciplinary actions Policy drafting (HR Manual, Attendance Policy, Dress Code, etc.) Employee documentation (ESIC, PF, UAN, contracts, ID cards) 4. Knowledge of Compliance & Regulations Labor laws, ESI, PF, Gratuity, Sexual Harassment (POSH Act) Health & safety norms for hospital staff (fire safety, biomedical waste handling training, etc.) Familiarity with HR audits, statutory registers, and inspections 5. Soft Skills & Behavioral Competencies Excellent communication (written and spoken) Leadership and staff motivation skills Conflict resolution, confidentiality, and ethics Strong interpersonal skills to work across departments Time management and multi-tasking ability 6. Technical Skills MS Office (Word, Excel, PowerPoint) HR Management Systems (HRMS), payroll software Email drafting, letter formats, and notice handling 7. Performance Indicators Staff attrition rate management Timely recruitments and onboarding Audit compliance score (HR-related) Employee satisfaction and engagement Reduction in HR-related grievances Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹60,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Education: Bachelor's (Preferred) Experience: Human resources management: 3 years (Preferred) Work Location: In person

QA Tester – Machine Learning Experience: 1–2 Years Location: Netaji Subhash Place, Delhi Employment Type: Full-time Job Summary: We are looking for a passionate and detail-oriented QA Tester with 1–2 years of experience to join our AI team. In this role, you will work closely with AI-ML engineers and software developers to ensure the quality and reliability of ML models, data pipelines, and model-integrated applications. Key Responsibilities: Design, develop, and execute test plans and test cases for ML models and data pipelines. Validate model outputs against ground truth datasets, with a focus on evaluating classification performance metrics like accuracy, precision, recall, F1-score, and ROC-AUC. Perform functional, regression, and integration testing for applications incorporating ML models. Collaborate with ML engineers to ensure testability and performance of models. Write scripts to automate model testing and data validation. Identify, record, document, and track bugs and model anomalies. Ensure data quality and consistency in training and inference pipelines. Test and validate APIs serving ML models in production. Contribute to continuous improvement of QA processes and tools. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field. 1–2 years of experience in QA/testing roles, preferably in ML or data-heavy environments. Solid understanding of QA methodologies, tools, and processes. Experience in testing REST APIs and working with tools like Postman or Swagger. Basic knowledge of Python, with experience in test automation using PyTest or similar frameworks. Familiarity with ML concepts and Docker. Hands-on experience working with structured/unstructured datasets. Ability to write clear, concise, and comprehensive test cases and test reports. Preferred Qualifications: Experience with ML libraries like scikit-learn, TensorFlow, or PyTorch. Exposure to data annotation, labeling, or synthetic data generation tools. Familiarity with version control systems (e.g., Git) and CI/CD workflows. Knowledge of SQL or MongoDB for data validation. Understanding of data drift, model degradation, and ML lifecycle monitoring. Why Join Us? Work on real-world ML products with a measurable impact. Collaborate with a dynamic and skilled team. Opportunity to grow in both QA and ML domains. Flexible work environment and supportive culture. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person Speak with the employer +91 8178295650

SKF has been around for more than a century and today we are one of the world’s largest global suppliers of bearings and supporting solutions for rotating equipment. Our products can be found literally everywhere in society. This means that we are an important part of the everyday lives of people and companies around the world In September of 2024, SKF announced the separation of its Automotive business, with the objective to build two world-leading businesses. The role you are applying for will be part of the automotive business. This means you will have the opportunity to be a part of shaping a new company aimed at meeting the needs of the transforming global automotive market. Would you like to join us in shaping the future of motion? We are now looking for a Territory Manager – Hubli s We are in the process of identifying a suitable candidate for the role of Territory Manager – Hubli. This position will be at work level 4, based in Hubli / Mangalore / Belgaum and will report to the Regional Sales Manager. We are in the process of identifying a suitable candidate for the role of Territory Manager - Hubli. This position will be at work level 4 and will report to the Regional Sales Manager – South II. Job Responsibilities Distributors offer presentation during the new appointment Daily coordination with Distributors based on inputs from DMS Dashboard (retailer order fulfillment ~ 100%) Market visit based on the allotted task in SFA New Distributor search and appointment Monthly Distributor Score Card review On-field training and hand-holding of Retail Sales Officers (RSOs) Manage escalations related to receivables from Distributors Skill Set – Good verbal and written communication and presentation skills Team management Solution selling Basic understanding of logistics at a distributor point KPIs 100% Task compliance Increasing trend of percentage of successful task closures 100% SOP compliance by Distributors (DSC Score ~ 100%) No distributor in credit lock Education & Expereince – B.E/B. Tech OR Any Graduate with MBA Experience of 5-10 years in frontline Retail sales and Distributor management Industry - Manufacturing /Engineering firms, Auto components, OEMs You will enjoy working here if you are Proactive and Self-Motivated: You take initiative and are driven to achieve your goals without constant supervision. Excellent Communicator: You have strong interpersonal skills and can effectively convey ideas and build rapport with clients. Adaptable and Resilient: You thrive in a fast-paced environment and can quickly adjust to changing market conditions. Customer-Centric: You prioritize customer satisfaction and are committed to understanding and meeting their needs. SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are – just be yourself. #weareSKF Some Additional Information This position will be located in Hubali / Mangalore / Belgaum. For questions regarding the recruitment process, please contact Machindra Kokare, Sr. Recruitment Specialist on email machindra.kokare@skf.com Follow us on social media At SKF, we are committed to promoting fairness and inclusivity throughout our recruitment process. To achieve this, we may include assessments and verify the information in your application in compliance with country-specific laws and regulations. If you have any questions or concerns, please feel free to contact the recruiter. About SKF SKF has been around for more than a century and today we are one of the world’s largest global suppliers of bearings and supporting solutions for rotating equipment. With more than 40,000 employees in around 130 countries, we are truly global. Our products are found everywhere in society. In fact, wherever there is movement, SKF’s solutions might be at work. This means that we are an important part of the everyday lives of people and companies around the world. See more, at www.skf.com.

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Payroll(HCM) . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Payroll(HCM) . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Title: Chief Human Resources Officer (CHRO) Location: Hyderabad, India (with global travel flexibility) Function: Executive Leadership Team Verticals: Ridhira Zen (Wellness Real Estate), Ridhira Retreat (Hospitality), Ode Spa (Wellness Services), Future Ventures (Wellness AI, Wellness Membership, Longevity Clinics) Mission: Build the most culturally aligned, spiritually aware, performance-obsessed, and globally scalable wellness company workforce of the next decade. About Ridhira Group Ridhira Group is on a mission to reimagine living, healing, and thriving. We’re building a fully integrated wellness ecosystem across real estate, hospitality, spa services, and wellness technology. With presence across 36+ outlets and global aspirations, we’re creating a civilization, not just a company. As we scale, our soul must scale with us. This is where you come in. 🎯 Role Overview As CHRO, you will be the spiritual and strategic architect of our people. You will lead the design of a workplace culture that attracts wellness warriors, retains intrapreneurs, and builds tribal belonging — while scaling operations across geographies and verticals. This is not an HR role. It is a co-founder’s chair in the domain of People, Purpose & Performance. 🧱 Key Responsibilities 1. ORGANIZATIONAL DESIGN & SCALE * Architect org structures across verticals — real estate, hospitality, spa, memberships — ensuring synergy and scalability. * Build a strong leadership pipeline and create internal accelerators (e.g. Spa Manager → Cluster Head → GM). * Lead succession planning, especially at CXO level. 2. CULTURE DESIGN & WELLNESS ALIGNMENT * Design rituals, symbols, and onboarding systems that embed Ridhira’s 8 Dimensions of Wellness into daily life. * Launch and own “The Ridhira Way” — our internal cultural OS. * Institutionalize Wellness at Work: therapy access, wellness KPIs, work-life ecosystems. 3. TALENT STRATEGY & PERFORMANCE * Define the hiring archetypes (e.g. mission-aligned wellness professionals, wellness-first engineers, wellness sales strategists). * Build high-bar recruiting systems: founder shadow hiring, cultural screening, wellness quotient assessments. * Implement agile performance frameworks combining OKRs + Wellness Score + Business Outcomes. 4. SYSTEMS, TECH & HR OPS * Deploy HRIS stack across the group (Zoho People, Darwinbox, or global tools). * Lead automation of onboarding, L&D, compensation intelligence, and employee experience. * Run lean, automated, insight-rich HR operations with a people-first experience. 5. EMPLOYER BRAND & EXTERNAL RELATIONSHIPS * Build Ridhira’s Employer Brand as “India’s No.1 Wellness Workplace”. * Lead partnerships with global wellness institutes (e.g., ISB, Isha Foundation, wellness universities) for L&D and onboarding. * Co-own investor narratives around People Capital and Culture as Moat. 6. INCLUSION & GLOBALITY * Champion diversity across gender, generation, city-rural, and backgrounds. * Support overseas hiring and relocation for global wellness projects (e.g., Bali, UAE, Europe). 📊 Success Metrics (12–24 Months) * Talent-to-performance mapping across 100% of verticals * 95%+ onboarding satisfaction score * 85%+ retention in key business-impact roles * Launch of Ridhira Wellness Leadership Academy (flagship L\&D system) * Clear founder-to-frontline transmission blueprint * 100% role clarity and OKR adoption in every team * CHRO becomes top 3 trusted advisors to the Founder 🧠 Ideal Profile * 12+ years of progressive HR leadership experience across high-growth companies (wellness, hospitality, real estate, lifestyle tech, or design-driven brands). * Proven experience scaling orgs from 100 to 1,000+ across geographies. * Deeply mission-aligned with wellness, transformation, or conscious capitalism. * Has built or scaled a cultural system, not just run HR operations. * Equal fluency in AI/HR Tech and tribal human intuition. * Prior exposure to global teams or cross-cultural management. 💎 Bonus If You Have * Coaching certifications, somatic leadership, psychology background * Experience in building L\&D universities, leadership accelerators, or founder shadow programs * Been part of organizations like Airbnb, Taj Group, Cult.fit, Amway, Mindvalley, or Four Seasons 🧘‍♀️ Ridhira Is Not for Everyone We’re not a corporate. We’re not a startup. We’re a civilization in progress. We move fast, meditate often, and dream bigger than the world allows. If you want to be a legend-builder, tribe-maker, and founder-whisperer — this may be your last job ever. To Apply: Share cv at anusha@ridhira.com / Whatsapp cv at - 7386688223

Job Title: Call Monitoring Executive Company : ipshopy.com Job Type : Full-time | Permanent Vacancies : 20 Salary : ₹10,000/- to ₹20,000/- (Salary is negotiable for the right candidates) Contact : hr.ipshopy@gmail.com | 7219525259 | 9342525252 Location : ipshopy, Dnyanpeeth Campus, T-18, Software Technology Park of India (STPI), Opposite Garware Stadium, Naregaon Road, Cidco, Chhatrapati Sambhajinagar (Aurangabad), Maharashtra – 431006 Job Summary: The Call Monitoring Executive is responsible for reviewing and evaluating customer service calls to ensure quality, consistency, and compliance with company standards. This role helps improve agent performance, ensures excellent customer experiences, and supports training and operational improvements. Key Responsibilities: Monitor and evaluate inbound and outbound calls from sales and support teams Score calls based on predefined quality parameters and provide detailed feedback Identify areas for improvement in communication, compliance, and process adherence Report common issues or trends to team leads and recommend corrective actions Collaborate with the training team to update scripts, training materials, and quality benchmarks Assist in developing call quality standards and performance improvement plans Maintain documentation of call reviews and agent performance scores Qualifications: Bachelor’s degree in Business, Communications, or a related field (preferred) 1 years of experience in call quality monitoring, customer service, or BPO/tele-sales auditing Excellent listening and analytical skills Strong verbal and written communication abilities Attention to detail and a high level of accuracy Proficient with call recording systems, CRM tools, and spreadsheets How to Apply Interested candidates should send their updated resume along with a cover letter to hr.ipshopy@gmail.com . You can also contact us at 7219525259 or 9342525252, 9021505747 for more details. We are excited to have you join us in helping ipshopy.com grow and thrive in the digital world! ipshopy.com is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse work environment for all employees. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Provident Fund Work Location: In person

🚀 Job Opportunity: Google Ads Specialist (Remote, Part-Time) Company: Rollers India Work Type: Remote – Open to global applicants Employment Type: Part-time (20–25 hours/week, flexible schedule) Position Overview: Rollers India is looking for a performance-driven Google Ads Specialist to support marketing campaigns aimed at increasing lead generation and improving conversion rates. This remote position is ideal for experienced professionals who value flexibility and independence. Key Responsibilities: ✅ Design, launch, and manage Google Ads campaigns across Search, Display, Performance Max, and YouTube ✅ Conduct keyword planning, audience targeting, and bidding strategies for ad accounts with budgets above $X/month ✅ Analyze performance metrics such as ROAS, CTR, CPA, and Quality Score to meet campaign objectives ✅ Collaborate with creative teams to build conversion-optimized landing pages ✅ Deliver bi-weekly performance reports with actionable, data-driven insights Candidate Requirements: Must-Have: 2+ years of hands-on experience managing Google Ads Proven success in generating leads and improving conversion rates (case study required) Proficiency in GA4, Google Tag Manager, and Smart Bidding Google Ads certification in at least one area: Search, Display, or Measurement Preferred: Experience with Microsoft Ads or Meta Ads (Facebook), especially in multi-channel campaigns Benefits & Compensation: 💼 $50–$70/hour based on experience 💼 100% remote work with a flexible schedule 💼 Work on purpose-driven campaigns in the bicycle industry 💼 Access to advanced tools like SEMrush, Optmyzr How to Apply: Send your updated CV and a cover letter highlighting your digital marketing experience to: hr@rolllersindia.in Include: CV with clear budget scopes and campaign results Portfolio with screenshots, reports, or dashboards that demonstrate performance

Job Title: Google Ads Expert Location: Pursaiwalkam, Chennai Experience: Minimum 3+ Years (Agency Experience Mandatory) We are seeking a results-driven Google Ads Expert to join our dynamic digital marketing agency in Chennai. The ideal candidate will have 3+ years of hands-on experience in managing Google Ads campaigns , preferably in a fast-paced agency environment. Key Responsibilities: Plan and execute data-driven Google Ads strategies to deliver strong business results. Analyze campaign requirements and develop targeted strategies. Create compelling ad content and optimize landing pages for maximum performance. Manage and optimize campaigns across Google, Bing, and other paid platforms. Conduct keyword research, audience targeting, and bid adjustments to maximize ROI. Monitor KPIs like quality score, budget caps, and impression share. Generate performance reports and contribute to strategy improvements. Collaborate with global stakeholders and maintain platform partnerships. Stay current with industry trends and proactively prevent click fraud. Requirements: Proven agency experience in Google Ads management. Proficiency in Google Analytics. Strong analytical, problem-solving, and communication skills. Bachelor's degree in marketing or related field. Excellent attention to detail and organizational skills. Join us to drive digital success for global clients through performance-focused advertising.

🚀 Job Opportunity: Google Ads Specialist (Remote, Part-Time) Company: Rollers India Work Type: Remote – Open to global applicants Employment Type: Part-time (20–25 hours/week, flexible schedule) Position Overview: Rollers India is looking for a performance-driven Google Ads Specialist to support marketing campaigns aimed at increasing lead generation and improving conversion rates. This remote position is ideal for experienced professionals who value flexibility and independence. Key Responsibilities: ✅ Design, launch, and manage Google Ads campaigns across Search, Display, Performance Max, and YouTube ✅ Conduct keyword planning, audience targeting, and bidding strategies for ad accounts with budgets above $X/month ✅ Analyze performance metrics such as ROAS, CTR, CPA, and Quality Score to meet campaign objectives ✅ Collaborate with creative teams to build conversion-optimized landing pages ✅ Deliver bi-weekly performance reports with actionable, data-driven insights Candidate Requirements: Must-Have: 2+ years of hands-on experience managing Google Ads Proven success in generating leads and improving conversion rates (case study required) Proficiency in GA4, Google Tag Manager, and Smart Bidding Google Ads certification in at least one area: Search, Display, or Measurement Preferred: Experience with Microsoft Ads or Meta Ads (Facebook), especially in multi-channel campaigns Benefits & Compensation: 💼 $50–$70/hour based on experience 💼 100% remote work with a flexible schedule 💼 Work on purpose-driven campaigns in the bicycle industry 💼 Access to advanced tools like SEMrush, Optmyzr How to Apply: Send your updated CV and a cover letter highlighting your digital marketing experience to: hr@rolllersindia.in Include: CV with clear budget scopes and campaign results Portfolio with screenshots, reports, or dashboards that demonstrate performance

About Client: Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France. Founded in 1967, It has been a leader in business transformation for over 50 years, leveraging technology to address a wide range of business needs, from strategy and design to managing operations. The company is committed to unleashing human energy through technology for an inclusive and sustainable future, helping organizations accelerate their transition to a digital and sustainable world. They provide a variety of services, including consulting, technology, professional, and outsourcing services. Job Title: Frontend Developer Location: Bengaluru Experience: 8+ yrs Employment Type: Contract to hire Work Mode: Hybrid Notice Period: - Immediate joiners Job Description:- Responsibilities: Developing new user-facing features and maintaining existing features using React.js with Typescript and Redux / Mobex Building reusable components and front-end libraries for future use. Translating designs and wireframes into high quality code. Optimizing components for maximum performance across a vast array of web-capable devices and browsers. Keep good security posture of frontend codebase. Keep good score of Web Vitals. Keep good code coverage using unit tests and integration tests. Skills: Translating designs and wireframes into high quality code. Strong proficiency in JavaScript and Typescript including DOM manipulation. Thorough understanding of React.js and its core principles. Thorough understanding of how to make frontend application secure. Experience with popular React.js workflows (such as Flux or Redux) Experience with React-router and react-query. Familiarity with newer specifications of ECMAScript Knowledge of isomorphic React is a plus Familiarity with RESTful APIs Knowledge of modern authorization mechanisms such as OAuth 2 and SSO. Familiarity with modern front-end build pipelines and tools i.e. GitHub actions. Experience with common front-end development tools such as Babel Webpack NPM etc. Ability to understand business requirements and translate them into technical requirements. A knack for benchmarking and optimization i.e. Web Vitals. Familiarity with code versioning tools preferably Git. Familiarity with project management tools preferably JIRA

We have in Aditya Birla SunLife - Banca Channel Open Positions: 50 CTC Budget: ₹2.50 LPA to ₹3.25 LPA Mandatory Candidate Criteria: 1. Strong communication skills 2. Minimum 1 year of experience in Insurance or BFSI sector 3. Maximum age: 32 years 4. CIBIL score above 650 (mandatory) 5. Stable employment history (no frequent job switches) 6. No employment gap exceeding 3 months 7. Willingness to work in the field 8. Candidates from Axis Bank/HDFC Bank/Policy Bazar/Paisa Bazar will not be considered (No POCH eligibility) 9. No rehire cases will be entertained Job Types: Full-time, Permanent Pay: ₹9,983.86 - ₹32,381.91 per month Benefits: Life insurance Provident Fund Application Question(s): Check Job details first Education: Bachelor's (Required) Experience: Banking: 1 year (Required) Location: Surat City, Surat, Gujarat (Required) Willingness to travel: 50% (Required)

Job Description Lead and mentor a team of data scientists/analysts. Provide analytical insights by analyzing various types of data, including mining our customer data, review of relevant cases/samples, and incorporation of feedback from others. Work closely with business partners and stakeholders to determine how to design analysis, testing, and measurement approaches that will significantly improve our ability to understand and address emerging business issues. Produce intelligent, scalable, and automated solutions by leveraging Data Science skills. Work closely with Technology teams on the development of new capabilities to define requirements and priorities based on data analysis and business knowledge. Developing expertise in specific areas by leading analytical projects independently, while setting goals, providing benefit estimations, defining workflows, and coordinating timelines in advance. Providing updates to leadership, peers, and other stakeholders that will simplify and clarify complex concepts and the results of analyses effectively, with emphasis on the actionable outcomes and impact on business. Requirements 2 to 5 years in advanced analytics, statistical modelling, and machine learning. Best practice knowledge in credit risk - strong understanding of the full lifecycle from origination to debt collection. Well-versed with ML algos, BIG data concepts, and cloud implementations. High proficiency in Python and SQL/NoSQL. Collections and Digital Channels are a plus. Strong organizational skills and excellent follow-through. Outstanding written, verbal, and interpersonal communication skills. High emotional intelligence, a can-do mentality, and a creative approach to problem solving. Takes personal ownership, Self-starter - ability to drive projects with minimal guidance and focus on high-impact work. Learns continuously; Seeks out knowledge, ideas, and feedback. Look for opportunities to build one's skills, knowledge, and expertise. Experience with big data and cloud computing, viz. Spark, Hadoop (MapReduce, PIG, HIVE) Experience in risk and credit score domains preferred. (ref:hirist.tech)

Job Title: HR Executive / HR Manager Location: Seoni, MP Industry Type: Hotel / Resort / Hospitality Salary: 35,000 upto 80,000 (as per the experience) Job Description: We are looking for a dedicated and organized HR Executive/Manager to join our hospitality team. You will be responsible for managing the full HR cycle — from hiring the right people to maintaining employee records, managing attendance, and supporting staff needs. You’ll play a key role in ensuring that our hotel runs smoothly by keeping employees engaged, well-informed, and satisfied. Key Responsibilities (KRA): ✅ Recruitment & Onboarding: Source and hire suitable staff for Hospitality departments. Conduct interviews, issue offer letters, and complete joining formalities. Ensure smooth onboarding and orientation of new employees. ✅ Attendance & Payroll Support: Track daily attendance and leave records accurately. Share correct data with the accounts/payroll team on time. ✅ Employee Records & HR Compliance: Maintain employee documents, contracts, and HR files. Ensure hotel HR practices follow basic labor laws (PF, ESI, etc.). ✅ Employee Engagement & Grievance Handling: Build a positive work culture by engaging employees through communication and small activities. Handle staff complaints or concerns professionally and respectfully. ✅ Support in Performance & Appraisals: Help in tracking employee performance and coordinating appraisal cycles. Key Performance Indicators (KPI): 📌 Hiring Efficiency: Number of days taken to fill a position Number of quality hires retained beyond 3 months 📌 Onboarding Completion Rate: Percentage of employees onboarded with all documents completed 📌 Attendance Accuracy: Fewer errors in attendance data provided to accounts team 📌 Employee Satisfaction & Retention: Fewer complaints and better feedback from employees Lower staff turnover rate 📌 Compliance Score: Timely submission of documents, adherence to labor laws Requirements:Graduation or Postgraduation in HR or related field 1–3 years of HR experience (hospitality experience preferred) Good communication skills (Hindi & English) Basic MS Excel and HR operations knowledge

Job Title: Debt Negotiator – Quick Settle (Non-Legal Background) 📍 Location: Noida 💼 CTC: Based on experience About Zavo: Zavo is India’s first gamified credit health platform. The Quick Settle feature helps financially stressed users by negotiating affordable repayment plans with lenders, while shielding them from harassment and ensuring fair treatment. Role Summary:The Debt Negotiator acts as the bridge between borrowers and lenders, negotiating settlements and guiding users through repayment challenges—no legal background needed, but strong financial understanding is a must. Key Responsibilities: User Support: Contact users with overdue EMIs or credit card bills. Assess financial capacity and explain settlement options. Educate users on credit score impact. Negotiation: Coordinate with banks/NBFCs to negotiate settlements. Represent users’ financial situations effectively. Track payment progress and ensure documentation. Documentation & Compliance: Maintain CRM logs and settlement records. Collaborate with teams for updates/dispute resolution. Stay informed on RBI norms and credit regulations. Who Can Apply: Must-Have:1–3 years in collections, loan recovery, or credit counseling. Strong knowledge of EMI structures and credit impact. Fluent in Hindi & English with excellent communication skills. Empathetic, patient, and data-savvy. Good-to-Have:- Experience in fintech, NBFCs, or microfinance. Knowledge of NACH/auto-debit/settlement types. Familiarity with CIBIL, Experian, etc.

Role Definition The Laboratory Director, heading the Center of Excellence (COE) in Laboratory Medicine, is responsible for the strategic and operational leadership of all laboratory medicine services, including Clinical Pathology, Hematology, and Biochemistry. The role ensures business enablement, diagnostic accuracy, quality assurance, operational efficiency, clinician engagement, and technical team development. It involves high-level expert consultation, end-to-end laboratory operations management, adherence to regulatory and NABL/ISO standards, and strategic collaboration with clinicians and healthcare providers to strengthen market leadership. Role Deliverables Business Enablement – Drive scientific and commercial growth of laboratory medicine services. Diagnostic Accuracy & TAT Adherence – Ensure 100% accurate and clinically correlated reporting within committed turnaround times. Laboratory Operations Management – Oversee Central and Regional Labs for optimal efficiency, cost control, and resource management. Helpdesk Management – Ensure seamless resolution of clinician and branch queries with technical authority. Clinician Engagement & Scientific Consultation – Build scientific credibility and strengthen clinician partnerships. Quality Management & Compliance – Achieve and maintain NABL/ISO compliance with robust internal and external quality programs. People Leadership – Build, mentor, and lead high-performing technical teams with a strong performance and learning culture. Task And Activities Business Enablement: Drive revenue growth through strategic business development initiatives. Collaborate with business teams to enhance partnerships with hospitals, clinics, and healthcare providers. Act as a medical advisor to key clinicians and healthcare institutions. Engage in scientific marketing, RTMs, CMEs, industry events, and expert consultation to expand diagnostic services. Provide high-level consultation to referring physicians and healthcare professionals to enhance patient management. Respond to technical queries, critical value discussions, and interpretation requests from doctors. Collaborate with business development to address technical queries from partner hospitals and doctors. Collaborate with Marketing for CME content, diagnostic bulletins, and clinician awareness programs. Assess the relevance and volume of current test panels; recommend test menu enhancements based on market and medical needs. Diagnostic Accuracy & TAT Adherence Monitor end-to-end sample workflows for Biochemistry, Hematology, Immunology, and Clinical Pathology. Personally validate critical reports and ensure proper clinical correlation before release. Conduct daily delta checks, histogram reviews, and trend analysis for critical parameters. Identify bottlenecks and ensure 99%+ TAT adherence, coordinating with logistics and operations teams Laboratory Operations Management Implement the laboratory policies, procedures, and quality control protocols as aligned with the Medical Directorate. Oversee daily operations of Central and Regional Laboratories, ensuring efficiency, cost-effectiveness, and compliance. Ensure the accuracy of diagnostic tests and reports. Manage the laboratory resources, including equipment, reagents and other supplies. Manage the laboratory’s financials, including budgeting and cost control. Monitor financial performance indicators and implement corrective actions as needed Quality Management And Compliance Conduct daily quality management practices across Central and Regional Laboratories to meet regulatory requirements. Ensure daily internal QC, EQAS, and LIMS-based control validations are completed and signed off. Manage the Internal audits and participate in external quality assurance programs to ensure compliance. Monitor delta checks, critical value communication, and compliance with QC protocols Implement corrective and preventive actions (CAPA) based on audit findings and quality assessments. Ensure SOPs, checklists, and dashboards are updated on real time basis. Coordinate with the QC Team to monitor and enhance quality control measures. Report quality indicators trends in monthly meetings and track improvements Helpdesk Management Lead the Laboratory Helpdesk team and serve as the primary point of contact for resolving technical queries from branches and clinicians. Ensure seamless communication and issue resolution within defined SLAs. Manage escalations related to test results, patient concerns, and clinician inquiries. Develop and implement protocols to handle service-related complaints effectively. People Leadership Recruit, train, and supervise technical teams. Set an individual role clarity, roster with each team member aligned with the laboratory objectives. Conduct daily huddles with the team to discuss ongoing activities and address any issues. Hold weekly meetings with the team to discuss operational performance indicators and lead measures. Conduct monthly 1:1 meetings with direct repartees to review progress on KPIs and plan the way ahead. Document and share feedback with each team member. Assess individual ASK (Attitude, Skills, Knowledge) on a quarterly basis and manage the learning of the team in collaboration with the HR team to enhance skills and drive career paths. Monthly recognize and reward high performance and initiate improvement plans where necessary. Achieve the People Score of 90. Success Metrics 100% achievement of strategic goals (Revenue & Profitability) 100% accuracy rate in diagnostic tests and reports. 100% timely delivery of diagnostic results within established turnaround times 90% achievement of Quality indicators Adhere to a budget with no more than 2% variance. Customer feedback score of 4.8 or higher. Monthly RTM/ CME/ Clinician engagement activity as per calendar 100% compliance in NABL audits, IQC, EQAS Requirements :: D/DNB in Pathology, with additional training/fellowship in Hematopathology or Laboratory Medicine preferred. 12–15 years of post-MD experience, including 5+ years in leadership of multi-specialty diagnostic labs with NABL/ISO audit exposure. Proficiency in Clinical Pathology, Hematology, Biochemistry, LIMS, quality protocols (IQC/EQAS), and advanced diagnostic technologies. Strong clinician engagement, team mentoring, strategic decision-making, and business-aligned diagnostic leadership.

Job Description Associate, Technology Risk Management II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We’re seeking a future team member for the role of Associate, Technology Risk Management II to join our Insight Investment team. This role is located in Pune, MH – HYBRID. I n this role, you’ll make an impact in the following ways: Support the Head of Technology Risk Oversight with respect to: The development and maintenance of the Technology Risk Framework Ensuring that the TIRG, RMG, EMC and Board have complete transparency and understanding of the firm's technology risk and control environment. Ensuring that the various governance forums and committees (including the TIRG, RMG, EMC) and Board have complete transparency and understanding of the firm's technology risk and control environment. Timely setting and regular monitoring of actions required to reduce the technology risk profile or improve the control environment where these are deemed necessary. Work closely with internal stakeholders including Senior Management and external Stakeholders including the wider BNY Group Technology Risk functions. Facilitating root cause analysis and lessons learned workshop for technology related incidents. Collaborate with cross-functional teams to analyse and interpret data regarding security controls, assessing their effectiveness in mitigating identified risks Assist with the oversight of the 1st Line Technology Risk Function Promote a culture of risk awareness and compliance across the organisation Pro-active Ownership Of The day-to-day management and administration of the Risk Management Platform (for Technology Risk). Implementation of the technology specific control testing programme. To be successful in this role, we’re seeking the following: Minimum of 2 years in technology risk management or a related field within the financial industry Proven expertise in conducting risk assessments, capable of identifying, analysing, and escalating potential risks with complex technology, when measured against Internal policies, considering any offsetting measures & controls Some understanding of relevant regulatory standards (e.g., GDPR, DORA, PCI-DSS, SOX) and their impact on technology environments both now and expected Excellent communication skills, capable of translating complex analytical findings into clear, actionable recommendations for diverse stakeholders Excellent Microsoft office suite skills e.g. Excel / Powerpoint At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We’re seeking a future team member for the role of Associate, Technology Risk Management II to join our Insight Investment team. This role is located in Pune, MH – HYBRID. I n this role, you’ll make an impact in the following ways: Support the Head of Technology Risk Oversight with respect to: The development and maintenance of the Technology Risk Framework Ensuring that the TIRG, RMG, EMC and Board have complete transparency and understanding of the firm's technology risk and control environment. Ensuring that the various governance forums and committees (including the TIRG, RMG, EMC) and Board have complete transparency and understanding of the firm's technology risk and control environment. Timely setting and regular monitoring of actions required to reduce the technology risk profile or improve the control environment where these are deemed necessary. Work closely with internal stakeholders including Senior Management and external Stakeholders including the wider BNY Group Technology Risk functions. Facilitating root cause analysis and lessons learned workshop for technology related incidents. Collaborate with cross-functional teams to analyse and interpret data regarding security controls, assessing their effectiveness in mitigating identified risks Assist with the oversight of the 1st Line Technology Risk Function Promote a culture of risk awareness and compliance across the organisation Pro-active Ownership Of The day-to-day management and administration of the Risk Management Platform (for Technology Risk). Implementation of the technology specific control testing programme. To be successful in this role, we’re seeking the following: Minimum of 2 years in technology risk management or a related field within the financial industry Proven expertise in conducting risk assessments, capable of identifying, analysing, and escalating potential risks with complex technology, when measured against Internal policies, considering any offsetting measures & controls Some understanding of relevant regulatory standards (e.g., GDPR, DORA, PCI-DSS, SOX) and their impact on technology environments both now and expected Excellent communication skills, capable of translating complex analytical findings into clear, actionable recommendations for diverse stakeholders Excellent Microsoft office suite skills e.g. Excel / Powerpoint At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Summary At Hyatt, we believe our guests select us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Hyatt is a place where high expectations aren't just met—they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting journeys in the hospitality industry. The Director of Rooms oversees hotel services including Front Desk operations, Housekeeping, Guest Services, SPA, and Security. Maximizes room revenues & occupancy by analyzing daily status rates & makes adjustments accordingly. Analyzes rate variances, monitor credit reports & maintains close observation of daily house counts. Coordinates major projects such as renovations, capital expenditures, & equipment changes. Conducts weekly Rooms Divisions meetings, including monthly financial review with subordinate managers & senior hotel directors. Prepares revenue & occupancy forecasting & monitors labor expenses through the schedule approval process. Key Duties & Responsibilities Ensuring that the Rooms Division team members provide exceptional customer service to guests, addressing their needs, inquiries, and concerns professionally and courteously. Overseeing the implementation of customer service standards within the Rooms Division, emphasizing the importance of guest satisfaction. Upholding high standards of cleanliness and presentation in guest rooms and public areas, aligning to provide exceptional customer service. Greeting and interacting with guests in a prompt, courteous, friendly, and helpful manner at all times. Training and mentoring the Rooms Division team members in performing excellent customer service to guests, leading by example and through role play. Be the backbone/support mechanism of room operations facilitating communication/coordination between the Rooms Division and the other departments in the overall hotel operations. Managing the day-to-day operations of the Rooms Division. Responsible for ensuring the implementation of the hotel vision in the Rooms Division and implementation of the regular assessments, checklists, training, and communication. Ensure that all policies, procedures, and rules, set by the management are adhered to by team members in Rooms Division at all times. Ensuring smooth and seamless operations to maintain high standards of cleanliness and presentation throughout the hotel. Responsible for following up on all the glitches in Rooms Division. Overseeing the HySat comments and score to ensure achieving the goal. Ensuring the Rooms Division implements and maintains security protocols, emergency response procedures, and risk management strategies. Overseeing safety and quality assurance measures within the hotel, ensuring compliance with security standards and protocols to uphold the operational integrity of the hotel. Responsible for checking the yearly budget for the Rooms Division before final approval of the General Manager. Maintaining the highest standards of Rooms Division operations, ensuring compliance with hotel expenses and quality requirements while delivering top-notch customer service. Monitors labor expenses in the Rooms Division through an approval process and ensures budgeted productivity. Monitoring and checking all the requested items by Rooms Division to Purchasing. Responsible for setting all the par stock of all operating items, monitoring delivery with store and purchasing, and avoiding shortage of the items. Define with the General Manager the manpower planning and ensure the quality of recruitment. Proposes the promotion and salary review within the Rooms Division. Ensure that all team members in Rooms Division have a proper job description and work objectives. Ensure respect for all personnel procedures regarding discipline, assessment, objectives, and training. Responsible for the quality and quantity of all training programs, and proper planning and reporting of training, following the Hotel policies. Responsible for the professional skills of all Rooms Division team members. Ensure Rooms Division team members at all times have full respect for the confidentiality directly related to his/her functions. Collaborating with relevant departments to execute facility maintenance, safety protocols, and multi-unit operations to ensure a secure environment. Ensure maintain a good relationship with all other leaders and with all team members of the Hotel and partners of the Hotel. Working closely within the Rooms Division to ensure that all operational aspects are aligned with the overall goals and standards. Manage the human resources in the division to attract, retain, and motivate the employees; hire, train, develop, empower, coach, and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. To be committed and dedicate time, effort, and attention to offering a room product, in quality, presentation, and cleanliness reflects the vision and brand personality of Hyatt. Coordinates, supervises, and directs all aspects of the operation with the support of Department Heads Ensures that guest service standards are assessed, trained, and constantly developed to maintain consistent levels of excellent guest service throughout the operation. Candidate Profile The ideal candidate for this role is an expatriate with the following criteria: Demonstrated strong leadership, effective communication and team development skills. Minimum 2 years work experience in 5-star luxury hotels or luxury resorts (preferably with Hyatt background). Strong knowledge of Front Office, Housekeeping, SPA and Security. Passionate about delivering exceptional guest service and maintaining brand standards. Skilled in revenue management, budgeting and labor cost control. Experienced in project coordination, safety protocols, and cross-department collaboration. Results-driven, highly organized, and guest-focused. Excellent organizational and interpersonal skills.

It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We’re a $2 billion company that’s growing at 30+% annually and we’re expanding our Product Management Team to make sure we stay ahead of the competition. About the Role: We are looking for an energetic & experienced person to join the Global Voice cloud OPS team. This position requires in-depth knowledge of Indian VoIP, PSTN, Carrier Partners and the telco transport networks & operations in India This role is focused on expanding launched RC services in the Indian market with full PSTN telco with the RingCentral Cloud UCaaS and CCaaS experience Key responsibilities: Become SME of RC Cloud based UCAAS for Voice, Conferencing, Web Meetings Work directly with Indian Telco Carriers, Regulators and Inspectors be a Champion of RC architecture and compliant solutions Create and manage proof of concept and as implemented models & diagrams for new and existing carriers and trunks Lead and drive new and existing carriers and connections from NDA, MSA and Contract phases into live production in service Manage and assist to create Carrier Interconnection agreements Liaise with cross functional teams for validation of concepts with NetOps team, Telco SBC team, Numbers team, DBA’s, Engineering, Product and sales teams Create & maintain pre & post implementation of carrier trunk configurations, diagrams and call flow expectations Design and grow HA carrier configurations with RC Telco Network Components & carriers and to grow and scale with the RingCentral VoIP Network Follow and design operational process and procedure documents and network change management records Join in planning sessions internal and external for all projects related to new and existing carriers trunking changes Identify and scope all steps and tasks needed for each project Create Epic, Master and sub tasks to manage them thru completed for all needed teams involved in task tracking systems Insure that all projects and initiatives are completed on time and on budget Provide administrative management to team of dev ops engineers Lead a team of number analysts Ideal Candidate must have: Knowledge of India telecommunications networks and environments Knowledge of India telecommunications licenses, regulations and laws Knowledge of India telecommunications lawful intercept services Experience and familiarity in PSTN & VoIP terminologies Experience in building and maintaining new and existing relations with carriers in the India market Experience and knowledge of KYC processes and services Working knowledge of India geographic telecom Circles, dial plans Working knowledge of India specific call flow limits related to PSTN and VoIP Partitioning with and without OSP Indian licensed network Experienced in Contract Negotiation & Voice and Data Transport Buying Experienced in sourcing NDA, MSA, Interconnect, Unilateral and Bilateral Agreements Experienced with Carrier/Vendor Invoice Reconciliation and Disputes Experience in measuring, monitoring and augmentations for Capacity Planning Experienced with MOU Usage Cost modeling, Past, Preset, Forecasting Experienced in Least Cost Routing principles for Domestic and Intl traffic Deep Experience with CDR Analysis and with Network Cost Analysis Experienced with methods of sip trunk topology - over www, over peer, over IPsec vpn, over private networks Strong analytical and troubleshooting skills Ability to handle multiple concurrent tasks and projects Experience in leading a technical team Ideal candidate should have: Demonstrated ability to work in a fast paced environment. We want candidates with the entrepreneurial spark! In depth knowledge of Voice PSTN networks and ability to grasp traffic flows in all directions An assertive attitude to take initiative in seeking out solutions for problems to optimize performance and quality Analytical approach to troubleshooting and problem solving that is strong in isolation, triage and correlation Team and cooperative work ethic and approach Explore solutions to problems with consideration of full sense of ownership Excellent email and verbal communications skills working with Vendors and external partners Using a system for creating and managing tickets for tracking and momentum A tenure of at least 5+ years in similar role Must have a high level of technical and analytical knowledge and the ability to handle multiple tasks simultaneously Must have a strong strategic thinking capacity, effective communication skills Existing knowledge of RC Core telephony components is an advantage Ability to create network & call flow diagrams Knowledge of the functional role of a trunk side SBC such as Sonus Networks platform experience with Ribbon Sonus EMS, Sonus SBC, Sonus PSX Advanced level understanding of SIP, RTP, RTCP and related In-depth understanding of MOS Score, Jitter, Delay, etc. and how to plan and consider the effects of these on network designs Location: Bangalore - Hybrid

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. For our customers who wish to get the most value out of Salesforce with an enterprise experience, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. The Frontline Senior Manager/Director - Customer success manager ensures that their team of 8-15 Customer Success Managers consistently offers a premium Signature experience to our customers. This role isn’t just about leadership; it's about encouraging collaboration across various facets of Salesforce, from ensuring efficient allocation of the team to aligning the right resources for customer delivery. Simultaneously, they cultivate valuable executive relationships, handle risk with foresight, and deepen connections with our broader Salesforce teams. Responsibilities Lead and develop a dedicated team of Customer Success Managers, emphasizing the delivery of our Signature customer experience. Ensure efficient allocation of Customer Success Managers and collaborate with delivery leaders to align the best resources for our customers. Lead all aspects of the execution of Signature offers for designated clouds, focusing on customer satisfaction and success score metrics. Develop executive relationships with customers and assist in handling customer issues and improving the value derived from their Signature investments. Proactively identify and address high-risk customers, aligning internal teams including executive sponsors and corrective actions Partner closely with Account Executives and other Salesforce teams, ensuring cohesive relationships. Partner with the Renewals team and Success Plan Sales to ensure Signature Success Plan renewals and growth across teams. Ensure that team activities adhere to the obligations of the Signature Offer and Account Success goals. Cultivate the professional growth of the team in alignment with Account Success and individual career path objectives. Preferred Qualifications And Skills Successful track record in customer success or related roles, with at least 5 years in a front-line leadership position. Demonstrable experience in leading customer success teams, with a focus on customized customer experiences. Strong ability to collaborate and drive outcomes across multiple internal teams and external partners. Ability to drive effective and influencing conversations at the C-level. Facilitate difficult discussions and be adept at handling objections. Knowledge in one or more lines of business. Proficient in risk management, with a proactive approach to identifying and addressing potential issues. Drive important metrics related to Customer Success Score, Customer Satisfaction, and Signature Adoption. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Shifts - Candidate should be comfortable working in AMER shifts (6:30 PM - 3:30 AM) as well. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. For our customers who wish to get the most value out of Salesforce with an enterprise experience, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. The Frontline Senior Manager/Director - Customer success manager ensures that their team of 8-15 Customer Success Managers consistently offers a premium Signature experience to our customers. This role isn’t just about leadership; it's about encouraging collaboration across various facets of Salesforce, from ensuring efficient allocation of the team to aligning the right resources for customer delivery. Simultaneously, they cultivate valuable executive relationships, handle risk with foresight, and deepen connections with our broader Salesforce teams. Responsibilities Lead and develop a dedicated team of Customer Success Managers, emphasizing the delivery of our Signature customer experience. Ensure efficient allocation of Customer Success Managers and collaborate with delivery leaders to align the best resources for our customers. Lead all aspects of the execution of Signature offers for designated clouds, focusing on customer satisfaction and success score metrics. Develop executive relationships with customers and assist in handling customer issues and improving the value derived from their Signature investments. Proactively identify and address high-risk customers, aligning internal teams including executive sponsors and corrective actions Partner closely with Account Executives and other Salesforce teams, ensuring cohesive relationships. Partner with the Renewals team and Success Plan Sales to ensure Signature Success Plan renewals and growth across teams. Ensure that team activities adhere to the obligations of the Signature Offer and Account Success goals. Cultivate the professional growth of the team in alignment with Account Success and individual career path objectives. Preferred Qualifications And Skills Successful track record in customer success or related roles, with at least 5 years in a front-line leadership position. Demonstrable experience in leading customer success teams, with a focus on customized customer experiences. Strong ability to collaborate and drive outcomes across multiple internal teams and external partners. Ability to drive effective and influencing conversations at the C-level. Facilitate difficult discussions and be adept at handling objections. Knowledge in one or more lines of business. Proficient in risk management, with a proactive approach to identifying and addressing potential issues. Drive important metrics related to Customer Success Score, Customer Satisfaction, and Signature Adoption. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Shifts - Candidate should be comfortable working in AMER shifts (6:30 PM - 3:30 AM) as well. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Business Analyst/ Data Analyst(Media) . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role Catalog Manager As a part of RBS Flex Team, you will have the exciting opportunity to help shape and deliver on a strategy for Store Ops Time saving for Amazon Retail. RBS Retail efficiency team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders of our Retail Vendor Management teams, Stakeholders and product organizations. You will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create and analyze a wide range of scalable opportunities focused on improving efficiency for retail operations. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. You will be responsible for the team deliverables and developing and grooming talent within the team. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact on vendor mangers on creating a great customer experience. Partnering with the Vendor Management Team and managing the VM relationship. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the program. Build and execute on a strategic account plan that delivers on key business opportunities for Amazon Work with internal Amazon teams to improve operational aspects of their business in providing a great experience Conduct deep dive analysis on the handled issues for the Vendor Managers and publish recommendations to them. Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of creating a great Vendor Manager experience. Partnering with the Vendor Management Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the program Build and execute on a strategic account plan that delivers on key business opportunities for Amazon Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor manager experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor managers for the group of vendors handled Support the launches of new programs, categories and features. Team metrics management (Productivity, Image/Video Coverage, Quality Score. etc.) Process improvement and Kaizen to up and downstream process People management (Recruiting, Resource utilization management, individual performance management, floor control and retention) Transition Project management (Opportunity seeking, Requirement analysis, Solution development and presentation, resource/cost/time planning and managing) About The Team About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Basic Qualifications 2+ years of program or project management experience 2+ years of team management experience Knowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced level Experience leading process improvements Preferred Qualifications Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets Knowledge of Lean, Kaizen, Six Sigma concepts Experience in managing critical operational processes, with SLA responsibility Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A2986807

Job Summary Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initiatives Collaborate with Segment to facilitate up- streaming of customers Ensure employees are adequately trained on all products/ processes and services facilitating first time resolution. Minimize rejections and customer complaints Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure PFM, teller and service managers’ productivity are at optimum levels He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Key Responsibilities OPERATIONS AND COMPLIANCE Ensure satisfactory ratings in all internal/external audits conducted at the branch Ensure compliance to all Operations health documents like KCD/KRI/OPS manual, process notes and circulars issued from time to time. Perform regular KCS checks mandated Ensure timely and accurate submission of all returns both internal and statutory for sales and service Ensure accurate and timely processing of all customer instructions as per applicable processes/ circular REVENUE AND COST MANAGEMENT Lead revenue generation and profitable growth by focusing on: Improved deposit mix comprising Current and Savings accounts Waiver Tracking and Management Non-funds based income Ensure costs are managed within budget CHANGE MANAGEMENT Implement change initiatives in the areas of branch space rationalization/ optimization, transaction migration, systems implementation, process Re-engineering and premises reconfiguratio PEOPLE MANAGEMENT Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements Achieve high employee engagement and satisfaction. Retain talent, check attrition Identify and address training and development needs of staff on an on-going basi SEGMENT OWNERSHIP Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages) Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) objectives with the segment Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Other Responsibilities Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention and ensure compliance thereto. Any suspicious transaction must immediately be reported as per guidelines Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner; Report all accidents and incidents and bring to the attention of the management any hazard in the workplace As a manager you are also responsible for the health and safety aspects within your area of control. You need to ensure that: Your employees are adequately trained and supervised to perform their tasks in a safe manner and are free to raise any Health and safety issues and these issues are addressed appropriately. The contractors working in your area or for you are working in a safe & healthy manner. Qualifications Graduate/ Post Graduate At least 7-8 years of overall experience with sound banking knowledge- all aspects of general banking, retail operations and credit operations / deposit and lending products / inspection and audit requirements, as applicable. Leadership skills, communication skills, relationship building skills, competitive awareness & benchmarking Customer Orientation and Business Focus Skills And Experience Leadership Skills Strong Communication Skills Relationship Building skills Competitive awareness & Benchmarking Team Management About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.