About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. At Persistent, we embrace diversity to unlock everyone's potential. Our programs empower our workforce by harnessing varied backgrounds for creative, innovative problem-solving. Our inclusive environment fosters belonging, encouraging employees to unleash their full potential. For more details please login to www.persistent.com About The Position We are looking for an experienced Full Stack Lead Engineer to join our development team. In this role, you will be responsible for the overall development and implementation of front- and back-end software applications. Your responsibilities will extend from designing system architecture to high-level programming, performance testing, and systems integration. To ensure success as a full stack engineer, you should have advanced programming skills, experience with application development, and excellent troubleshooting skills. As a top-rated full stack engineer, you should be able to create and implement advanced software systems that perfectly meet the needs of the company. What You?ll Do Work with development teams and product managers to ideate software solutions Design client-side and server-side architecture Build the front-end of applications through appealing visual design Develop and manage well-functioning databases and applications Write effective APIs Test software to ensure responsiveness and efficiency Troubleshoot, debug and upgrade software Create security and data protection settings Build features and applications with a mobile responsive design Write technical documentation Work with data scientists and analysts to improve software Expertise You?ll Bring Experience in the following fields: Front-end technologies, including JavaScript, CSS3 and HTML5 and third-party libraries such as React Js, Angular, jQuery and LESS Development languages: Server-side programming languages including Net, Java, Ruby and Python Servers, especially working with Nginx or Apache servers with a solid background in Linux Visualizing a proposed system and the ability to build it Experience working in MS-Cloud , Amazon-Cloud or Google Cloud will be added advantage Knowledge: Database and cache: DBMS technology, including SQLServer, Oracle, MongoDB and MySQL and caching mechanisms such as Redis, Memcached and Varnish Basic design ability including UI / UX and basic prototype design Excellent writing and communication skills Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage : group term life , personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. Inclusive Environment We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent - persistent.com/careers Show more Show less

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview Global Operations is responsible for integrated operations delivery across multiple lines of businesses of Bank of America across the globe. Prominent businesses supported include Retail Banking and Wealth Management, Corporate and Commercial Banking, and Capital Markets. Job Description Associate will report to a Process Supervisor in back-office/middle-office delivery environment. Day-to-day processing of simple to complex transactions as per standard operating procedures. Deliver on individual targets & contribute towards team KPIs/KRIs metrics. Support all additional activities performed in the team which are part of wider initiatives. Knowledge of the department's or business unit's functional operations and a working knowledge of bank policies, programs, procedures and financial practices. Work effectively in a team & collaborate with all stakeholders. Seek to advance knowledge and improve skills leveraging various inhouse domain & process trainings. Flexible to work across rotating work shifts aligned to the supported business geographies. Job Title – Apprentice Education - BA, B. Com, BBA Foundational Skills Good communication skills – both verbal and written Collaborative - Works effectively with others by establishing and maintaining positive working relationships. Shows dedication to getting the job done accurately and efficiently. MS Office Sets high personal work standards. Willing to work in a shift environment; adapts well to routine. Open to work in Rotational shifts 24x7 Desired Skills Understanding of Basic Accounting Concepts CAMPUS HIRING ELIGIBILITY FOR STUDENTS IS AS LISTED BELOW: Final year graduates with 60% score in the last semester OR CGPA of 6 on a scale of 10 in the last semester No Active Backlogs Students should be keen on an operations desk-job and should be open for night shifts Students should be willing to join in any locations namely –Mumbai/Hyderabad/Chennai/Gurugram / GIFT City Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: PostgreSQL . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Ø Should have proper knowledge to Utilize bid management tools and data modeling to maximize the effectiveness of PPC campaign. Ø Candidate should be aware of Bidding in online auctions using Google Ad Words and other systems to place adverts in the sponsored listings when users search for specific keywords. Ø Knowledge of optimizing landing pages for search engine quality score. Ø Able to monitor campaign results, analyze key metrics, and optimize click-through conversion rates. Ø Should be able to manage campaign Budget. Ø Excellent in Search Engine Marketing (SEM) and Paid Search (PPC). Ø Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools. Ø Experience in working with popular PPC ad platforms (AdWords, Yahoo, Bing). Ø Ability to effectively do multi-task in a deadline driven atmosphere. Ø Excellent analytical, organizational, project management and time management skills. Ø AdWords / Bing certification is a plus. Job Types: Full-time, Permanent, Volunteer Pay: Up to ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Morning shift Supplemental Pay: Shift allowance Yearly bonus Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: PPC Campaign Management: 1 year (Required)

Company Name: Aimstorms Advertsing Location: NX One Business Park, Tech Zone 4, B-206 2nd floor, Tower - 3, Amrapali Dream Valley, Greater Noida, Uttar Pradesh 201306. Experience: Minimum 1–2 years Employment Type: Full-time About Aimstorms: Aimstorms is a growing digital marketing agency that empowers brands through data-driven performance campaigns. We’re on the lookout for a passionate and results-oriented Google Ads Expert to join our team and take our ad performance to the next level. Key Responsibilities: Plan, execute, and manage Google Ads campaigns across Search, Display, YouTube, and Shopping. Conduct keyword research, audience targeting, and competitive analysis. Monitor campaign performance and optimize for conversions, CTR, and ROAS. Create compelling ad copies and collaborate with the creative team on visuals and landing pages. Set up and track conversions through Google Tag Manager and Google Analytics. A/B test ads and landing pages for continuous improvement. Prepare detailed campaign reports and share insights with the team/client. Stay updated with the latest Google Ads trends and platform updates. Requirements: Proven experience managing Google Ads campaigns with clear performance results. Strong understanding of bidding strategies, quality score, and ad ranking. Proficiency with Google Ads, Google Analytics, Google Tag Manager, and Keyword Planner. Good analytical and reporting skills. Strong communication and teamwork abilities. Certification in Google Ads (preferred). Benefits: Opportunity to work with a passionate and creative team. Fast growth environment with learning opportunities. Flexible work options (for remote positions). Performance-based incentives. 📧 To apply, send your resume and portfolio to: aimstormsproject@gmail.com Show more Show less

Description As a Project Executive , you will be responsible for the start to end project execution as per drawings with quality & within time. You will visit project sites daily and share DPR with all stakeholders. You will create weekly schedule and align vendors for resource allocation. Quality monitoring as per standards and specifications. Identify issues and de-bottleneck for smooth project execution. Coordinate and manage stakeholders. 100% adherence to internal Livspace processes. Keeping record for all site work. Project completion within time and top quality standards. Customer Overall CSAT Score. Skills And Expertise Degree / Diploma in Civil Engineering, Architecture, Interior Designing. Experience in interior project execution is a plus. People with Site Execution experience in Premium projects, Hotel projects, Luxury studios are preferred Eye for quality is a must. Should be able to read and plan work from the schedule. Must have own 2 wheeler and a valid license for site travel. Show more Show less

About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. At Persistent, we embrace diversity to unlock everyone's potential. Our programs empower our workforce by harnessing varied backgrounds for creative, innovative problem-solving. Our inclusive environment fosters belonging, encouraging employees to unleash their full potential. For more details please login to www.persistent.com About The Position We are looking for a creative UI Architect to structure and improve website usability. Your duties will include coding websites, maintaining the aesthetics of websites, and ensuring that the websites are user-friendly. You should also analyze the behaviors and patterns of users to improve overall functionality. To be successful as a UI architect, you should be passionate about user satisfaction and be competent in every aspect of building a website. Ultimately, as a high-quality UI architect, you should be an expert in problem-solving and an innovative thinker. What You?ll Do Lead and mentor the team within and across projects Architect front-end applications as well as provide guidance on object-oriented JavaScript, AJAX, HTML/HTML5, CSS/CSS3, Node.JS and other front-end UI technologies such as Angular.js, Backbone.js, jQuery, Sass, D3.js and delivery best practices Manage clients and represent Persistent UI expertise and thought leadership in interactive UI technologies and applications Expertise You?ll Bring Hands-on-experience with object-oriented JavaScript, HTML and CSS Good working experience on web service integration (SOAP, REST API etc.) Experience on website performance testing and monitoring Experience in TDD (Test-Driven Development), writing unit test / integration test for UI components using JavaScript framework such Selenium, Jasmine etc Experience with Single Page Application development Technical expertise for RFP responses and client workshops Context and guidance for implementation of front-end interfaces The ability to define and parse valid data interchange structures with back-end services (JSON, XML) The skills to maintain delivery quality across projects (code, plan, and estimates) The skills to develop standards compliant code according to industry best practices (SEO, Cross Browser, Accessibility (Section 508)) Excellent knowledge of component design patterns Knowledge of responsive web design, content management and content delivery networks such as Akamai Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. Inclusive Environment We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent - persistent.com/careers Show more Show less

Company Overview: GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved. From starting personalized credit consulting in 2023 to now empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing credit score & credit management apps. We are backed by top VC funds in India, ranked among the top 10 finance apps in India, and are on the 1x to 100x journey. We’re building a team that shares our vision of transforming how India manages credit. Role Description: We are looking for a highly motivated Strategy & Operations Manager to drive operational efficiency and strategic execution for our internal business processes. In this role, you will work closely with cross-functional teams to manage and optimize programs, ensuring seamless execution and continuous improvement. If you have 2-4 years of experience in consulting or program management/ strategy and operations within a B2C company, preferably e-commerce and a graduate degree from a tier-1 engineering college , we’d love to hear from you! Key Responsibilities Program Execution & Optimization: Manage and optimize internal business operations, ensuring alignment with strategic goals. Cross-functional Collaboration: Work with product, operations, and business teams to drive efficiency and streamline processes. Data-driven Decision Making: Leverage analytics and KPIs to monitor performance, identify bottlenecks, and implement improvements. Process Automation & Standardization: Identify automation opportunities to enhance productivity and operational excellence. Stakeholder Management: Coordinate with internal teams to ensure timely project execution and issue resolution. Requirements Education: Graduate degree from a tier-1 engineering college (IITs, BITS, NITs, etc.) . Experience: 2-4 years in consulting or program management/ strategy & operations in a B2C company, preferably e-commerce . Analytical & Problem-Solving Skills: Strong ability to interpret data, generate insights, and drive data-backed decisions. Execution & Process Improvement: Hands-on experience in managing operational workflows and improving efficiency. Technical & Tools Proficiency: Familiarity with SQL, Excel, dashboards, and project management tools is a plus. Why Join Us? Opportunity to lead and scale a cutting-edge technology platform. Work with a highly talented and dynamic team. Competitive compensation and benefits. A culture of innovation, ownership, and continuous learning. Show more Show less

Job Description Vice President, Infrastructure Engineer At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We’re seeking a future team member for the role of Vice President, Infrastructure Engineer to join our Insight Investment team . This role is located in Chennai, TN - HYBRID. In this role, you’ll make an impact in the following ways: Implementation of system upgrades (hardware and software), system documentation, daily administration, and problem resolution. Ongoing network technology skills development with appropriate knowledge transfer to other members of the infrastructure teams. Monitoring and capacity planning. Planning and implementing changes and developments. Ensuring that agreed service standards are met and instigate appropriate escalation procedures where they are not. Providing an escalation point for other members of the team, and also the rest of IT. Liaising with other technical areas and suppliers in order to resolve issues Acting as a resource on projects were appropriate On-call rota and weekend Support when required To be successful in this role, we’re seeking the following: Bachelor's degree in computer science engineering or a related discipline, or equivalent work experience required. Strong Cisco / Extreme Networks switch and router knowledge Networking and Routing protocols Firewall knowledge preferably Checkpoint Azure cloud knowledge for network appliances, NSG’s and cloud gateways Strong Zscaler knowledge F5 Knowledge for load balancing and WAF Experience in dealing with providers such as Bloomberg for Market data feeds Practical experience in a similar role The following skills are highly desirable Experience of network automation techniques Experience with problem management within an organization Experience with Tufin or equivalent tooling At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Show more Show less

Job Description At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We’re seeking a future team member for the role of Vice President to join our Information Security team. This role is located in Pune, Maharashtra –HYBRID BNYM is seeking an initiative-taking professional to join its Cyber Security Third Party Governance (CTPG) team. The successful candidate will work in a technically diverse and dynamic environment with a team of Cyber Security professionals responsible for the assessment, analysis and governance of cyber security for third party vendors. The successful candidate will have deep technical and assessment skills to identify vendor cyber vulnerabilities that puts the BNYM at risk. The individual works closely with the Cyber TPG Security Leader, Business Sourcing Leads (BSL), enterprise sourcing, technology risk management, engagement managers, business teams and vendors on identified cyber risks in vendor environments. This requires both good oral and written communications skills and the ability to negotiate. Must be able to keep sensitive information confidential and know how to use appropriately. In this role, you’ll make an impact in the following ways: Assess the cyber security risk of third party vendors with an appropriate level of detail Travel to vendor locations for on-site assessments Interface with enterprise sourcing, technology risk management, business teams and engagement management on vendor cyber security issues identified Review and challenge vendor evidence for issue closure Assist in the design and implementation Cyber TPG related processes and tools Define and create relevant metrics, presentations and reports Review the cyber related attestations by third parties such as SOC2 and ISO 27001 and report any observations for further review and tracking Review vendor risk reports created by internal and external entities for impacts to cyber security Keep up to date on the latest trends, methodologies and tools related to third party Interface with industry coalitions working on third party cybersecurity issues To be successful in this role, we’re seeking the following: Bachelor's degree in computer science or a related discipline, or equivalent work experience required, advanced degree preferred. Industry certifications such as CISSP or CISM a plus 17+ years of experience in cyber security related activities required Firsthand experience in performing control-level technical cyber risk assessments In-depth technical knowledge in 1-2 cyber domains Experience in the securities or financial services industry is a plus Experience in third party governance and related tools is strongly desired but not required Ability to manage multiple projects and priorities Familiarity with various global regulations and industry standards concerning cyber security Strong verbal and written communication skills At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Show more Show less

Job Purpose Provide operational support to Operational Commander at satellite stations (station 2&station 4) to implement all SOPs & contingency plans for the Rescue and Firefighting related airport emergencies at the IGI Airport as per DGCA CAR. Ensure adequate resources are available for smooth shift operations by effectively utilizing available manpower, appliances, equipment and extinguishing media. Also responsible all personnel are competent enough to perform the duties in highest level to achieve operational excellence in all areas. ORGANISATION CHART Key Accountabilities Accountabilities Key Performance Indicators To function as overall shift in charge for Main & Satellite Fire stations to manage ARFF personnel, equipment & facilities and to respond to aircraft emergencies with the team during the tour of duty to ensure ARFF services meet the statutory requirements defined by International Civil Aviation Organization, Director General of Civil Aviation & promulgated within the Rajiv Gandhi International Airport Aerodrome Manual, Aerodrome Emergency Plan, Standard Operating Procedures, Department System Manual and associated documents / orders. Status Report, Log Book etc To assume the command and control at the incident site and to liaise and communicate with internal and external agencies for effective management of the emergency situation involving aircrafts, buildings and other facilities. Accident/Incident Register and Log Books. To ensure regular physical & practical drills, equipment drills ,familiarization programs on Aircrafts, building, airfield topography & theory classes are conducted in the shift as per schedule and to participate in mandatory Fire drills/Crash exercises along with shift personnel to develop & maintain technical & operational capability of shift personnel ARFF training records & ARFF rating score To Conduct periodical inspections and audits of all fire appliances, equipment, Personal Protective gears to ensure its serviceability and availability for the use of overall shift operations at both fire stations. Inspection and audit reports. To ensure all ARFF operational personnel are holding valid certifications such as first aid, Airport Driving Permit, Driving license, Crash Fire Tender Operation certification. Records and documentation To ensure shift personnel carry out all tests & inspections in accordance with the established procedures. Monitor, follow up & escalate as required for early rectification of defects & un-serviceability. Ensure all relevant documentation is accurately completed in this regard. ARFF test records & ARFF status records To conduct fire safety audits & fire hazard inspections in coordination with Manager – Fire prevention and prepare reports & follow up for closure of observations. Fire safety audit & closure reports KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS AAI Airport Medical Center Airlines Regulatory & Statutory establishments INTERNAL INTERACTIONS All Departments FINANCIAL DIMENSIONS Other Dimensions Direct reports: 20 to 25 Education Qualifications Graduation /Post graduation or equivalent Basic Fire Fighting training in Aviation Fire Officer training in Aviation Certification in Disaster management - (Desirable) Relevant Experience Experience Minimum 12 years of relevant experience out of which minimum progressive experience of 5 years in managerial. Mandatory exposure ARFF Operations in private airports/AAI/ Defense organizations COMPETENCIES Networking Personal Effectiveness Teamwork & Interpersonal influence Stakeholder Focus Entrepreneurship Capability Building Social Awareness Planning & Decision Making Execution & Results Strategic Orientation Problem Solving & Analytical Thinking Show more Show less

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We’re seeking a future team member for the role of Vice President to join our Information Security team. This role is located in Pune, Maharashtra –HYBRID BNYM is seeking an initiative-taking professional to join its Cyber Security Third Party Governance (CTPG) team. The successful candidate will work in a technically diverse and dynamic environment with a team of Cyber Security professionals responsible for the assessment, analysis and governance of cyber security for third party vendors. The successful candidate will have deep technical and assessment skills to identify vendor cyber vulnerabilities that puts the BNYM at risk. The individual works closely with the Cyber TPG Security Leader, Business Sourcing Leads (BSL), enterprise sourcing, technology risk management, engagement managers, business teams and vendors on identified cyber risks in vendor environments. This requires both good oral and written communications skills and the ability to negotiate. Must be able to keep sensitive information confidential and know how to use appropriately. In this role, you’ll make an impact in the following ways: Assess the cyber security risk of third party vendors with an appropriate level of detail Travel to vendor locations for on-site assessments Interface with enterprise sourcing, technology risk management, business teams and engagement management on vendor cyber security issues identified Review and challenge vendor evidence for issue closure Assist in the design and implementation Cyber TPG related processes and tools Define and create relevant metrics, presentations and reports Review the cyber related attestations by third parties such as SOC2 and ISO 27001 and report any observations for further review and tracking Review vendor risk reports created by internal and external entities for impacts to cyber security Keep up to date on the latest trends, methodologies and tools related to third party Interface with industry coalitions working on third party cybersecurity issues To be successful in this role, we’re seeking the following: Bachelor's degree in computer science or a related discipline, or equivalent work experience required, advanced degree preferred. Industry certifications such as CISSP or CISM a plus 17+ years of experience in cyber security related activities required Firsthand experience in performing control-level technical cyber risk assessments In-depth technical knowledge in 1-2 cyber domains Experience in the securities or financial services industry is a plus Experience in third party governance and related tools is strongly desired but not required Ability to manage multiple projects and priorities Familiarity with various global regulations and industry standards concerning cyber security Strong verbal and written communication skills At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Show more Show less

Ø Be well versed with entire housekeeping operations, laundry and public area. Ø Conduct daily inspections of all areas including guest rooms, public areas, restaurants and the heart of the house. Ø Coach, counsel and follow through on disciplinary action. Ø Adhere to department training calendar and ensure individual training identification needs are reported timely. Ø All guests of the assigned area are met and report guest comments and feedback. Ø Make sure assigned areas are maintained to the highest standards. Ø Involve in the inventory of the guest supplies, cleaning supplies, linen and any others related to operations. Ø Ensure all equipment is well taken care of and maintained by associates. Ø Monitor super cleaning of one room per section from Housekeeping Executive. Ø Assist with the daily briefings and monthly departmental meetings. Ø Monitor and control the usage of guest supplies. Ø Report engineering maintenance deficiencies that require immediate attention and follow up on their status. Ø Oversee and ensure that all Lost and Found items are handled as per resort policy. Ø Ensure all housekeeping cleaning equipment and supplies are maintained and stored properly. Ø Inspect all VIP rooms’ timely check all stay over and vacant rooms to make sure service standards and cleanliness are maintained as per resort standards. Ø Perform any other duties as assigned by the Assistant Executive Housekeeper. Ø Reports to the Assistant Executive Housekeeper any loss or damages of furniture, fixture or equipment. Ø Ensure assigned area associates are exposed to constant training and development with the latest trends and standards. Ø Maintain a high level of employee morale through ongoing trainings and employee activities. Responsible for achieving a score of 90% in audit for complete Housekeeping operations and take necessary action for the shortcomings for standard compliance Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Fixed shift Morning shift Night shift Rotational shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person

Job Description: HR Business Partner (HRBP) Job Title: HR Business Partner Exp- 7 to 10 Years Joining Time:- Immediate to 1 Week Location: Chennai, India Department: Human Resources Job Summary: As an HR Business Partner (HRBP), your primary role is to enhance the employee experience, foster strong connections, and drive HR process excellence within Optimum Solutions. This position will focus on establishing meaningful connections with employees through virtual and in-person interactions, maintaining and improving employee engagement, and serving as the custodian of employee experiences. You will also oversee and contribute to key HR initiatives, including onboarding, employee communication, retention strategies, and process adherence. Key Responsibilities: Employee Engagement and Connection Establish and maintain connections with employees through regular communication. Maintain records of virtual and in-person interactions with employees. Monitor and improve the Employee Engagement Index and NPS score. Facilitate a religious daily induction program for new hires. Provide ongoing support to new employees for their first 90 days. Act as the primary point of contact for addressing employee concerns and issues. Manage and enhance the organization's presence on social media platforms, particularly Glassdoor. Enhance Employee Experience Drive employee communication strategies to enhance overall employee experience. Administer regular pulse surveys to gauge employee sentiment. Address HR-related queries from employees promptly and professionally. Develop and execute strategies to retain and engage employees effectively. Process Adherence Ensure strict adherence to HR process automation. Maintain and update HR trackers and records. Promote professional email etiquette within the HR department. Financial Control Track and report on cost savings and other financial metrics related to HR initiatives. Manage the offboarding process, including conducting exit interviews and assessing their impact on the business. Attitude and Behaviours Exhibit a positive attitude and behaviour conducive to a productive and collaborative work environment. Manage and resolve employee escalations efficiently and professionally. Qualifications: Bachelor's degree in Human Resources or a related field (Master's degree preferred). Proven experience in HR, with a focus on employee engagement and experience. Strong understanding of HR principles, best practices, and employee relations. Excellent interpersonal and communication skills. Proficiency in HRIS and Microsoft Office Suite. Problem-solving and conflict resolution skills. Knowledge of employment laws and regulations. Optimum Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

Job Role: Team Leader Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. Collaborating with fulfilment teams to ensure best in class conversion ratios. Ensure availability of trained manpower to maintain production at 100% capacity. Meet cost to income ratios as determined by Score card. Adherence to Standards of Performance. Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. People management skill essential. Experience in working in a tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA. Good listening skills and strong communication abilities. Team Player. Job Role: VRM Officer To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them. Measure of outcomes – NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Job Requirements: Should be a least graduate. No western line candidates to be scheduled, kindly hunt profiles residing near to Thane. Should not have employment gap for more than a month. Should have at least completed a year in current org. Better soft skills – conversational skills and English versant scores 7+. Flexible to work on rotational week offs.

Job Description Job Title – Managed Care – Senior Manager/AGM – Pan India Job Responsibilities Minimum of 12 years of experience in product management or offering ownership within the healthcare or BPO industry. Bachelor's degree in Business, Healthcare Administration, or a related field (Master's degree preferred). Strong understanding of Managed Care principles and practices Proven track record of developing and managing successful healthcare products or services, with at least 3-5 successful product launches. Excellent analytical, strategic thinking, and problem-solving skills. Strong communication and interpersonal skills. Ability to work collaboratively in a fast-paced, dynamic environment Product Development: Lead the development and enhancement of Managed Care offerings, including market research, product design, and implementation. Aim to launch at least 2-3 new offerings annually. Market Analysis: Conduct thorough market analysis to identify trends, opportunities, and competitive landscape. Provide quarterly reports with actionable insights. Client Engagement: Collaborate with clients to understand their needs and tailor offerings to meet their requirements. Maintain a client satisfaction score of 90% or higher. Strategy & Planning: Develop and execute strategic plans to achieve business objectives and revenue targets. Target a 15% year-over-year growth in revenue. Cross-functional Collaboration: Work closely with sales, marketing, operations, and technology teams to ensure seamless delivery of Managed Care solutions. Facilitate bi-weekly cross-functional meetings. Performance Monitoring: Track and analyze the performance of Managed Care offerings, making data-driven decisions to optimize results. Achieve a minimum of 10% improvement in key performance indicators (KPIs) annually. Compliance: Ensure all offerings comply with industry regulations and standards. Conduct bi-annual compliance audits. Flexible with shifts Skills Required RoleManaged Care – Senior Manager/AGM – Pan India Industry TypeITES/BPO/KPO Functional Area Required Education b.pharmacy Employment TypeFull Time, Permanent Key Skills MANAGED CARE PRODUCT & SERVICES Other Information Job CodeGO/JC/257/2025 Recruiter NameMarilakshmi S Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do Delivery Management Ensure seamless delivery of the projects Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms Ensure expected ramp down (ERD) compliance as committed in MSA Client Relationship Management Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation Identify and close early warnings on a project to avoid any customer escalations Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account Design and monitor project performance dashboards/ reports with the clients periodically Delivery governance across the project Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan Review and monitor revenue allocations/ realization to avoid OB revenue leakage Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ Operational Excellence Automation Focus Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project Innovation Focus Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working Drive and deploy Knowledge Management and sharing Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account Deploy the Wipro's knowledge management portal across the account and monitor & track trainings Capability Development and Talent Pipeline Creation Demand forecasting in line with business requirements Anticipate attrition and ensure right talent supply chain to deliver the project Spearhead quarterly demand forecasting and resource planning aligned to project requirements Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements Drive 100% compliance on trainings and upskilling requirements Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain Drive towards 100% mandatory training compliance for the target population within an account Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP Fresher engagement program Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Answering Enquiry Calls Handling Walk ins (including handling other counsellors' walk-ins in their absence) Detailed assessment of Student Profile Career Counselling – directing students to appropriate programmes and to apt countries as per their interest and requirement. maintain confidentiality and privacy in handling student information. Providing guidance and advice to students regarding suitable study options based on their academic background, interests, and career goals. Provide accurate and reliable information to the students Timely sharing of course options after the counselling. CRM Updation without making pending On time follow up on students, maintain communication with the students throughout the application process, follow up on their process, Offer Assistance etc If the students requested programmes that weren't on the list that was provided, do a programming search. Sending of Application Requests to Processing Department. Collection of pending documents from students as per the requirement from Processing Department Copying the mail communications that students received from universities to processing department Conducting Offer follow ups in collaboration with Processing Department. Payment Conversion Interview coordination both mock and university interview with interview team and send them feedback from students. Sending students to IELTS department in the scenario of IELTS score is mandatory. supporting with Visa Processing Department. Sending required documents of students to Documentation department, timely after fee payment. Pre and Post Departure Assistance Act as a primary contact person for the student on behalf of Edroots. Coordinating with other departments such as processing, Documentation, Ielts in regards to student’s update. Keeping the company mobile and WhatsApp always on mode, to ensure timely and efficient communication. Checking of official mail to ensure timely and accurate response, including the spam folder Participate in the company events and travelling to the event locations to represent the company if required. Events like Expo, Marketing – Promotional activities, Annual meet etc. Follow company policies Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Required) Experience: student counselling: 1 year (Preferred) Work Location: In person Application Deadline: 16/06/2025 Expected Start Date: 18/06/2025

Job description: Job Description Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ͏ Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ͏ NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ͏ Mandatory Skills: Telecom Wireless CPE and Wifi SW . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

How will you CONTRIBUTE and GROW? Execution of dispatches on a daily basis as per firmed plan for the day, in a safe and timely manner. Taking care of vehicle inspection and safety at site. Discuss with the CSD/Bulk Planner/Asset Controller for smooth dispatches of Bulk Liquid Tankers/ Cylinder vehicles. Timely reporting on trip information and its documentation flow. Safety: Report all deviations, unsafe behaviors, unsafe situations, near misses, and accidents, incidents in the defined incident report format to AL India Safety. To ensure Zero Fatality & Zero accident pertaining to Distribution & Logistics. To provide support to DIC & Bulk SCM in Distribution Safety performance in line with Safety Score card & required actions for Improvement. To encourage all drivers & helpers in reporting all Act-In cards, Unsafe acts & conditions, incidents & accidents pertaining to Distribution & Logistics. To report all incidents/accidents & help to DIC & Bulk SCM in investigation of RCA for required incidents/ accidents & closer identified actions in time pertaining to Distribution & Logistics. Prepare and deliver a Monthly Safety Action Plan to the Distribution Incharge & Bulk SCM team. Zero accident Road Safety: To ensure all Road Safety related checklist compilation in coordinations with Site Security, Transporters, Transport Supervisors, drivers & Helpers. Pre Trip Inspection checklist process Checklist before the entry and just before the dispatch. Manage Non-Compliance. Stop the vehicle/Tankers if a No-Go compliance is identified. Work with the Site Distribution Incharge & Bulk Asset controller, Transport Supervisor to resolve it. Coordination in Preventive Maintenance of truck/ Tankers with transporter and crane/tail lift with maintenance team and OEM service engineers. Update record of permits and certificates in the Compliance Portal of Vehicle Tracking System from time to time. Train potential driver candidates as per Air Liquide driver recruitment process. Conduct video Reviews from VTS and identify good practices and improvement areas to counsel the drivers. Provide a trip briefing to the drivers with the help of a trip sheet, before starting off the trip / giving dispatch documents to the driver (s) and after returning about the challenges faced during the trip. Receive and record driver feedback after the trip and share with the Distribution Incharge & Bulk SCM and Road Safety team. Conduct weekly meetings with drivers on Road Safety and reporting as per MOM format . Ensure proper upkeep of the driver rest room(s). Conduct regular refreshing training on various subjects of Road & Operational Safety. Timely Implement actions from the Road Safety Action Plan for the site. Support in Driver Recruitment Process to recruit new drivers in the services. Maintain log of work performed by VTS service engineer. Report all deviations, unsafe behaviors, unsafe situations, near misses, and accidents, incidents in the defined incident report format to AL India Safety, DIC and Bulk SCM Road Safety Performance of the Drivers on the Site. Implementation of Road Safety Action Plan. Vehicle & Driver compliance tracked from e-trans portal. Number of Safety Meetings. Distribution Activities Timely dispatch of the Cryogenic Liquide (LIN, LOX, LAr, CO2), Inert ,Oxidizable & Flammable gasses including their risks & hazards To have Industrial gas cylinders including their color codes & VITT Loading / unloading process. To monitor effective utilization of trucks/Tankers, drivers & helper staff w.r.t. their trip schedules, day to day activities, absenteeism Management & completion of day to day to work. Create trip schedules in Gideons in line with the Daily Distribution Plan generated as per customer orders provided by the CSD and make invoices for supply of gas in Packaged Gasses and for Bulk DOs taken from Bulk Planner on time to release the tankers on time. Maintain the upkeep of Hand held sets (GTS scanning equipment). All Bulk SCM reports to be updated time to time with coordinating concern stakeholders, Ensuring and validation of the cylinder loaded in the trucks as per trip (products assigned) in Packaged gasses & VITTs as per the PESO licenses. Upload the trip details into the Handheld set provided to drivers before the trip starts by following all the required checklist before starting the trips for trucks & Bulk tankers. Handover the shipping documents (Hand held set, Invoices and permits) to the driving personnel and give him delivery instructions on customer’s location, delivery date and time, customer’s premises with using trips sheets. Making sure the driver has done correct scanning in the GTS handheld. Provide training to the drivers from time to time on Handheld device handling in Packaged Gasses. Downloading the trip's details from the Handheld Devices (provided to drivers) after the trip ending for PG vehicles with validations with trips closer on time. Submission of monthly transportation Invoices to the accounts within before the end of month for payments, in absence of Distribution Incharge. Ensure timely dispatch of invoices to the correct addresses of customers for timely payments (If any). Maintain record of all Dispatch and Delivery related documents at designated place for future reference and audit purpose. Coordinate with CSD and Sales for timely release of the transport trucks, tankers from the customer ends. Coordinate with the CSD and Sales team to strictly follow FFE at product level for Packaged gasses and timely fully liquid tanker decantation at customer site Prepare and deliver daily dispatch reports and daily trip debrief reports to the concerned. Day to day admin management of PG & Bulk SCM related work ( as per applicability) To ensure Zero Over time for Distribution staff and to follow the shift timing. Zero tolerance in invoice cancellation & wrong invoices To ensure supply should be sent as per given MOQ and full load capacity and after briefing to the drivers before trip in such a way that driver should not face any issue during trip To ensure timely check the VTS system installed in the tankers, trucks and ensure that no truck should be planned if the vehicle tracking system is not working. Coordination with the Operations (CFS/ LILO) team on a daily basis to fill the liquid tankers / Cylinders trucks timely. So that no supply should be delayed. Support the PG supply chain in absence of PG Distribution officer Should get knowledge of Planning in PG and BULK as well Timely dispatch of products to customers Timely dispatch reports generation & updations Adherence to dispatch plan Timely invoicing Adherence to AL guidelines Feedback from team Truck & Tankers Utilization Kms per Cylinder FFE Cost per Cylinder Vertical transportation of CYL Minimum Losses in Liquid tankers. Coordination with Bulk Planner ,Asset Controller, Operation Staff & Shop floor Staff To have coordination with Bulk Planner for day to day Despatch planning. To coordinate with Bulk Asset controller, Site Distribution-Incharge for maintenance related issues and to work to resolve it. To coordinate with the plant operation team for day to day vehicle planning loading/unloading and executions against the planning. Support to Bulk SCM in terms of PESO Licenses and VITT compliance as and when required. ___________________ Are you a MATCH? Competencies Any graduate with the knowledge in computers. 2-3 years of industrial experience in Gas/Chemicals/Petroleum/Transportation/ Logistics organizations. Coordination and controlling skills Good communication skills Statistical knowledge having experience of planning. Better hand in the computer skills Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Job Requirements Role/Job Title: Bank Authorizer Function/ Department : Branch Banking Job Purpose The role entails providing best in-class customer service to become banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. Deliver business target assigned as per performance score card. Giving the client need based product solutions and, in the process, aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. Ensuring adherence to banking regulation & policies pertaining to Anti Money Laundering, know your customer (KYC), Data & Information security etc. Assist in closure of all observations on audit report. Client relationship management and customer services related to retail banking operations. Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines. Provide best in-class customer service to become their banking partner of choice. Education Qualification Graduation: Any Graduate Experience: Minimum 5+ years of relevant experience in Banking Show more Show less

Dear Candidate, We are looking " BPO voice process Executive" Location - Chennai. Qualification - Any graduate experience - Fresher or 1 year. Language - English and Hindi. Answer inbound calls and assist customers with their Queries/Request/Complains. · Raise Request & Complaints on behalf of the customer in the CRM tool. · Generate leads and educate customers about new products & their benefits. · Maintain and adhere to compliance guidelines · Capture problem indicators, highlight and suggest improvement · Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy · Maintain adequate knowledge levels on products, processes and systems used · Ensure sales target are met · Skills Required: o Excellent verbal communication skills o Ability to comprehend, capture as well as interpret basic customer information o Strong customer service focus Job Type: Permanent Pay: ₹24,000.00 - ₹26,000.00 per month Schedule: Morning shift Supplemental Pay: Yearly bonus Work Location: In person

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Collections (OM) . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job Summary: We are seeking a performance-driven Google Search PPC Campaign Manager with 2–3 years of experience. The ideal candidate will not only manage and optimize campaigns but also coordinate the creation of high-converting creatives and landing pages to improve overall campaign performance. Key Responsibilities: Plan, execute, and optimize Google Search campaigns to meet lead and conversion goals Conduct keyword research, write ad copies, and run A/B tests Monitor campaign performance and adjust bidding strategies to achieve target CPL/ROAS Collaborate with designers and content writers to develop compelling ad creatives and banners Coordinate with developers or web teams to build or improve landing pages aligned with campaign goals Ensure all creative and landing page assets are optimized for quality score and conversions Analyze data using Google Ads, Google Analytics, and CRM tools to deliver actionable insights Generate campaign performance reports and recommend optimizations Requirements: 2–3 years of experience managing Google Search PPC campaigns Proven experience in coordinating creative assets and landing page execution Strong knowledge of Google Ads platform, conversion tracking, and keyword planning Comfortable working with designers, copywriters, and web teams Familiarity with CRO principles and landing page UX best practices Google Ads certification is preferred Skills Required: Experience in lead generation campaigns for education, fintech, or service industries Hands-on knowledge of tools like Unbounce, Instapage, Figma, or WordPress Basic knowledge of HTML/CSS or web CMS platforms Job Types: Full-time, Permanent Pay: Up to ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: PPC Campaign Management: 1 year (Required) Work Location: In person