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5.0 - 8.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Job description: Job Description Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. ͏ Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the overall strategy of the line of business / business unit Quality control and Customer satisfaction Support the completion of Annual Customer Satisfaction survey by ensuring completion of survey by the account customers, representatives for various projects within the account. Ensure completion of survey and address any queries in a timely manner. Support in conceptualizing the action planning by communicating with clients and interacting with Delivery Managers, vertical delivery heads and service delivery heads Drive the account wise tracking of action planning identified for sustained CSAT in various projects. Drive the Quarterly pulse survey for selected accounts or projects for periodic check-ins. Support the Account Leadership teams for tracking and managing client escalation for closure. Early Warnings and Business partnership Drive the implementation of mechanisms for preventing client escalations / dis-satisfactions by creating an early warning system in DigiQ covering aspects like delivery quality, delivery schedule, resources constraints, financial issues (overloading of effort / over-run potential), productivity, and slippages on milestones. Participate in Monthly and Quarterly Business review along with Business and Account leadership to ensure adherence of defined quality processes, define new life cycle models and ensure gating processes are followed the projects within the accounts. Drive the upskilling of delivery teams on quality management tools, knowledge management and create mechanisms for sharing of best practices. Support the collection of metrics on the performance / health of process and regular publishing of compliance and metrics dashboards. Continuous Improvement Drive a culture of continuous improvement in the assigned accounts to ensure enhance efficiency and productivity of resources Create mechanisms between the projects in the account for sharing knowledge, quality issues, risk mitigation methods within the accounts to drive the continuous improvement Plan and drive year on year improvement goals in various projects by way of process streamlining & improvements and automation, leading to cost savings and / or efficiency Support the collection of metrics to show the improvements- efficiency / productivity improvement. ͏ Team Management Team Management Clearly define the expectations for the team Assign goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Guide the team members in acquiring relevant knowledge and develop their professional competence Drive geography specific trainings for the quality team, designed basis the statutory norms that apply in different countries Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the tea Track team satisfaction scores and identify initiatives to build engagement within the team ͏ Deliver No. Performance Parameter Measure 1. Quality Control and Customer satisfaction CSAT Score-BU/Account/Portfolio level Process Compliance/Exceptions Scores Audit Coverage percentage Schedule performance Scores Planned vs actual project effort Resource productivity scores 2. Capability Building New Employee Onboarding New Employee Certifications 3. Continuous Improvement Lean projects implemented per year Productivity improvement of resources Continuous Improvement Processes implemented per year 4. Team Management Team attrition % Employee satisfaction scores 5. Capability Building % trained on domain and location specific skills, % of team trained in necessary leadership skills ͏ Mandatory Skills: Quality Assurance . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: SAP BW HANA . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: JAX-RS - Java API- RESTful Web Services . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Coupa Implementation . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people. Job Title : Customer Service and Sales Officer Purpose Of Job To provide enquiry and registration services for full range of British Council offers in a manner that he/ she achieves income and conversion targets.. To work closely with business teams and aim to resolve customer enquiries in first contact. The post will play a key role in providing an engaging and friendly customer experience at our physical centres and on social media platforms and Web chat. Operate within clear guidelines, defined procedures and quality standards and is subject to close supervision. The post holder collects and records information regarding enquiries as per the prescribed procedures and guidelines. The role is responsible for driving income and does so by converting enquiries into registrations, upselling and cross selling. Role context The post holder is responsible for supporting Customer Management & sales day-to-day transactional activities in line with agreed CS SLAs . The position contributes toward achieving centre income by capturing opportunities and converting enquiries into sales . He / She manages enquiries as per global customer management KPI’s . The post holder is responsible for recording enquiries on the relevant system and manage financial transactions accurately . In order to deliver good experience he/ she will need to develop strong product and process knowledge. Record customer feedback in defined format and escalate any high level complaints in timely manner Main opportunities/challenges for this role Specific Accountabilities, responsibilities and main duties Customer Experience and Sales: Welcome all customers and visitors in a friendly and professional manner, Answer, all first level enquiries received in person, by mail, email, telephone, social media and web as per global Customer management & sales standards . The quality of customer interaction is proactive, customer friendly and compliant to British Council brand guidelines and Customer Service standards. Provide accurate information, promotional & registration material on all services offered by the British Council. Guide customers on the registration process and make all reasonable efforts to provide resolution at first contact and meet or exceed income / conversion targets . Build rapport with the prospect in order to find out the objectives, needs and requi.rements of the customer, and take their interest forward. Promote self-access solutions to customers and facilitate their journey across channels Contribute to customer service indicators like customer feedback and net promoter score customer effort assessment scores for the centre. All opportunities are recorded on CRM, databases and records, and information files are kept up[1]to-date in line with requirements outlined by Customer Services Manager. All feedback and customer comments are passed on to the Duty Manager, within one working day and recorded in writing. Using the appropriate systems, to register and obtain payments from all customers, while adhering to the procedures in place.Effectively resolve and record customer enquiry, reason for contact and contact details on CRM or appropriate system. Handle first level complaints promptly and escalate serious and sensitive complaints in a timely manner Business delivery: Acquire and maintain an excellent level of product knowledge at all times. As duty officer ensure that designated tasks for the relevant shifts are completed accurately. Specific projects and responsibilities given to each member of staff (eg: product leadership or information management) are carried out in line with objectives. Flexibility to rotate between work stations, ie Call centre, villa reception, meet and greet, and integrated customer service desk. Flexibility to work extra hours during registration period in order to achieve the service level agreements on access and quality. Make sure that information brochures/ leaflets are replenished and are always available and standard responses and online resources are updated.Supports all aspects of the operation on the ground and offsite as per business and operational requirements. Make reasonable adjustments to support team in business continuity situations. Recording income accurately and managing end of day reconciliation Responding to more complex enquiries such as refunds and transfer postponements class credits etc in line with process agreed with the business team Sales and Product Promotion: Cross sell and upsell British Council services to deepen the customer engagement with the British Council using a ‘’soft sell’’ approach. Handling consultations and turning enquiries into sales thereby achieve defined conversion and income targets. Make outbound calls to support customers dropping out at different stages of the customer journey. 3 Support re-registration drives and focus on maximising income by selling longer packages Be accountable for agreed individual income and conversion targets on a monthly basis Make outbound calls to support customers dropping out at different stages of the customer journey and track conversions. Capture all opportunities on CRM and send proactive communication to candidates to nurture leads as per process agreed with business Closely monitor and track conversion rates and achieve daily and monthly targets defined at centre level . Strive to improve conversion rate by keeping abreast of all changes to offering, observing classes , sharing insight with business teams regarding reasons for drop off and handling objections effectively Proactively follow up customers who do not register after enquiry / consultation and gather information which can be used for future marketing purposes and/or service improvements Risk & Compliance Maintain and record data in a risk averse manner, capture customer consent on the required system Accurately and promptly mange day end reconciliation - Responsible for balancing physical cash, card payments, cheques & direct bank transfers with the final day end reports. Follow policies and procedures outlined by the Customer Service Manager. Familiarise on the Customer Service financial guide and ensure this is followed at all times. Assist duty manager to reconcile income and assist in the banking process when needed Qualifications Graduation and/or equivalent professional experience Role Specific Knowledge And Experience Comprehensive, proven experience as a customer service and sales executive Thorough understanding of marketing and negotiating techniques Fast learner and passion for customer service and sales Self-motivated with a results[1]driven approach Further Information Pay Band – 4 Contract Type – FTC Department/Country- CRM (India) Location - Chennai Closing Date (Time) – 17 July 25 (SGT-23:59) A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion (EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you have any problems with your application please email askhr@britishcouncil.org Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

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170.0 years

0 Lacs

Chandigarh, India

On-site

Job Summary BRM is supposed to onboard customers on SA and build balances. NTB targets are divided between Priority Premium and GMM segment. Further the a/c’s will be with BRM for complete time. Book balances to be build up in all sourced accounts. Cross sell to be one for revenue generation. Key Responsibilities Strategy Drive sales Business Deliver ask as per score card Processes Operational and sales Governance No policy deviation Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Skills And Experience Only MS Office Skill Set Required communication Qualifications AMFI and IRDA certified preferred About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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4.0 - 5.0 years

0 Lacs

Sahibzada Ajit Singh Nagar, Punjab, India

On-site

Job Summary: We are looking for a results-driven Google Ads Specialist with 4 to 5 years of hands-on experience in managing and optimizing paid ad campaigns. The ideal candidate will be responsible for planning, executing, and optimizing Google Ads (Search, Display, Shopping, and YouTube) for multiple clients across industries. Key Responsibilities: Create, manage, and optimize paid ad campaigns across Google platforms (Search, Display, Shopping, Video). Conduct keyword research and competitor analysis to build effective campaign strategies. Monitor performance metrics, identify trends, and generate insightful reports. Improve CTR, Quality Score, and conversion rates through continuous A/B testing and optimization. Manage campaign budgets effectively and ensure maximum ROI. Create ad copies, landing page recommendations, and targeting strategies. Stay updated with Google Ads trends, policy changes, and new ad formats. Collaborate with the content, design, and development teams to ensure campaign effectiveness. Provide strategic recommendations based on performance data and business goals. Required Skills & Qualifications: Proven 4–5 years of experience in Google Ads campaign management. Proficiency in Google Ads, Google Analytics, Google Tag Manager , and conversion tracking setup. Strong understanding of bidding strategies, audience segmentation, and remarketing. Experience with Google Merchant Center and Shopping Campaigns. Excellent analytical, problem-solving, and communication skills. Google Ads Certification preferred.

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5.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job description: Job Description Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes ͏ Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained ͏ Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Provide knowledge transfer, sharing best practices with the team and motivate ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No. Performance Parameter Measure 1.Continuous Integration, Deployment & Monitoring100% error free on boarding & implementation2.CSATManage service tools Troubleshoot queries Customer experience3.Capability Building & Team Management% trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: Kubernetes . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

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Chennai, Tamil Nadu, India

On-site

Job Title: Office 365 Administrator & IT Manager / Senior Engineer (Based on Experience) Location: Chennai Job Responsibilities: Lead and manage Microsoft 365 environment: Exchange Online, SharePoint Online, Teams, OneDrive, Microsoft Entra ID (Azure AD) Troubleshoot mail flow, user issues, groups, and retention policies Implement and manage Conditional Access, MFA, and Defender security settings Create and maintain automation scripts and reports using PowerShell Design and manage Power Automate workflows for business operations Ensure DLP, sensitivity labels, audit logs, and compliance measures are enforced Monitor and optimize Microsoft Secure Score and threat protection Support IP networking issues (DNS, DHCP, subnetting, VLANs) Maintain enterprise Wi-Fi infrastructure and monitor systems via PRTG/SolarWinds Provide L2/L3 support for end users and Microsoft 365-related incidents Create SOPs, knowledge base content, and user onboarding/offboarding documentation Technical Requirements: Microsoft 365 ecosystem: Exchange Online, SharePoint, OneDrive, Teams Microsoft Entra ID (Azure AD), Intune, Microsoft Purview Microsoft Defender for Office 365 PowerShell scripting, Power Automate Network protocols and configuration: DNS, DHCP, VLANs, IP addressing Ticketing & IT SM tools: Freshdesk, Zoho Desk, SysAid Monitoring systems: PRTG, SolarWinds Knowledge of ISMS and ISO 27001 standards Communication Requirement: Excellent written and verbal communication in English Proficiency in Hindi for verbal communication is an added advantage Ability to train users and document IT processes clearly Leadership/ Manager ial Requirements: Lead IT initiatives and oversee M365 service operations Mentor junior team members and coordinate with cross-functional teams Manage IT incidents, service requests, and project rollouts Ensure timely execution of change and problem management procedures Collaborate with leadership to support IT strategy Preferred Certifications: MS-102: Microsoft 365 Administrator AZ-104: Azure Administrator Associate IT IL Foundation CCNA / CompTIA Network+

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3.0 years

0 Lacs

Pune/Pimpri-Chinchwad Area

On-site

Job Description Associate, Control II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We’re seeking a future team member for the role of Associate, Control II to join our Markets Control team. This role is located in Pune, MH –HYBRID. In this role, you’ll make an impact in the following ways: Assist with the assessment of risks & controls for all LoBs within Markets through the RCSA (Risk and Control Assessment) process Maintain appropriate controls in RCSA and CMF platforms. Year- round independent testing of key business controls to provide assurance to business that processes are designed and operating effectively. Identifying the deficiency in the existing process by raising Gap & Action plans and tracking them till those are remediated. Adhering to all elements of the Risk and Control Framework including risk identification, assessment, mitigation, trigger events, monitoring, etc. Work on various ad- hoc projects and support various process improvement initiatives. Managing KPI/KRIs in the tool RMP. Manage APAC, UK and EB Governance submissions which includes preparation of agenda, materials, minutes, tracking action points arising out of these forums. This also includes responsibilities related to Business Accepting Committee (BAC) on Baseline. Policy and Procedure Management for LoB Markets in Athena. To be successful in this role, we’re seeking the following: Bachelors/ Master’s degree/ MBA/ Chartered Accountant or relevant professional qualification would be advantageous Ideally between 3 to 5 years of experience of working in banking or other related industry environment. Basic understanding of Risk and Controls and Markets products Ability to work independently and manage stakeholder relationship. Good Communication skills (verbal & written) Basic proficiency in MS Office Tools and applications Ability to keep pace with a dynamic work environment, manage projects along with BAU, prioritize tasks as required. At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Title Executive - Transport Job Description Summary Job Description Duties & Responsibilities, To provide comprehensive management of client’s transportation services covering all for Bangalore, Mumbai, and other locations with a focus on continuous improvement. Pan India Transport support for all employees as per the requirement. Must be able to work in flexible shift basis as per operations requirement. Responsible for vehicle, driver induction with valid vehicle documents as per compliance and legal policies. Ensure cab routing list for employee is generated on time and shared with security team for escort (Marshall) routing on daily basis. Monitor and optimize routes to minimize travel time and costs while maintaining service quality. To ensure amendment of Daily Escort Security Service Confirmation for each trip. Enrolment of new employees in the transportation platform/tool. Arrange and share pickup and/or drop off cab details with end users via SMS/App based. Arrangement of transportation for VIP events, team outings, airport, etc. Responsible for attending around the clock calls from the employees on queries/concerns as per the designated cell phone provided. Resolving the problems/requirements of employees via E-mails. Day to day co-ordination with transport vendors for on time & safe login/logout of all users. Responsible for employees’ safety in co-ordination with security team using GPS monitoring dashboard daily. Weekly auditing of cabs and drivers based on an audit check list. Monthly Vendor performance score card to be followed religiously. Generation of Report as per below details on weekly, monthly, and quarterly. Why join Cushman & Wakefield? As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from; Being part of a growing global company; Career development and a promote from within culture; An organisation committed to Diversity and Inclusion We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program. We have a vision of the future, where people simply belong. That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us INCO: “Cushman & Wakefield”

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0 years

3 - 6 Lacs

India

On-site

ROLES & RESPONSIBILITIES : Classroom Teaching and Facilitation of foundational subjects of Data Science Entitled for the delivery and facilitation of programs like B.Tech Data Science, BCA Data Science Curriculum Content Creation Coordinating & conducting Workshops/Masterclasses in Data Science, AI & ML, Robotics, UX, CX, IOT, and the other relevant subject matter Mentoring and preparing students for Internships and Placements Adhering to Partnered University Norms of Examination, Evaluation and other Important academic administration Mentoring students for live projects, assignments, personal guidance, and counseling. Extending offline personal support to students for feedback and doubt resolution Maintaining class records and other relevant academic data • Final student assessment and evaluating final scores/credit score and relevant submissions the University Liaison with ImaginXP Academic Head and Dean of partnered University. MUST HAVE’S : Committed to Mission and Values - Has a clear understanding of ImaginXP’s mission and values. Has a passion for facilitating learning and for enabling students to navigate their own learning journey Ethics and Integrity - Demonstrates integrity, ethical behavior and practices in all aspects of the role including relationships with students, colleagues and external entities Communicates effectively - Adapts oral and written communication approach and style to the audience and based on the message also listens attentively to others Responsive - Provides timely and substantive feedback. Always responsive to students unique learning paths Persuades - Conveys a point of view or argument in a way that stimulates thought and motivates the student or colleague to take action or consider an alternative Collaborative - Works cooperatively with others across the institution and beyond, including the Laureate network, the community and through partnerships. Represents own interests while being inclusive and fair to others Situational Adaptability - Recognizes and adapts to situations that call for different approaches to the facilitation of learning, influencing, relationship building and leading Being Resilient - Maintains a focused and optimistic disposition under pressure. Learns and grows from hardship experiences Accountable - Takes personal responsibility for own goals and outcomes to ensure student success. Establishes clear expectations, follows through on commitments to students and holds them accountable for assignments and performance. Action Oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm. Job Type: Full-time Pay: ₹300,000.00 - ₹600,000.00 per year Application Question(s): What is your current CTC ? What is your expected CTC ? How soon can you join us ? Are you Comfortable with Roorkee location ? Work Location: In person

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2.0 - 3.0 years

0 Lacs

Khed, Maharashtra, India

On-site

Job Description Summary Candidate will be responsible to plan, conduct and monitor quality of a product line including incoming, in-process and final inspection of parts and shall be accountable for on-time inspection of parts to meet the customer demand with almost focus on quality objectives. Job Description Company Overview: Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight! Site Overview Our Multi-modal Manufacturing Facility (MMF) in Pune plays a crucial role in manufacturing key aerospace components, supporting not only India’s defense and commercial sectors but also global aviation supply chains. Our relationships with Indian suppliers, combined with our world-class local facilities and global reach, continue to shape India’s aerospace ecosystem. Role Overview Plan, conduct and monitor quality of a product line including incoming, in-process and final inspection of parts and shall be accountable for on-time inspection of parts to meet the customer demand with almost focus on quality objectives Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the production supervisor Approve all finished products by confirming specifications and conducting required tests Candidate with good knowledge in welding and having experience to work in heavy fabrication will be preferred. Document and update inspection results by completing reports and logs Investigate customer complaints and non-conformance issues Develop, recommend and monitor corrective and preventive actions Document internal audits and other quality assurance activities Evaluate audit findings and implement appropriate corrective actions Proactively identifying areas of obstruction / breakdowns and take steps to rectify the problem at early stage Assist Manufacturing in investigations of process related quality issues Tracking and controlling the rejection by raising alarm/ NC with immediate effect and maintaining CoQ as per organizational requirements Involved in Kaizen and other process improvements like suggestion activities. Manage MRB & RTV and ensure on-time disposition / drive supplier recovery as applicable; also maintain critical supplier score card Participate in HPT Team discussions (HPT = High Performance Teams) and provide insights on quality, quality escapes and issue resolution, RCA, CAPA etc. Shall be responsible for total compliance to Quality Management System and Lead key initiatives; align the function with business goals to support 2x growth of the business Year-Over-Year Use experience and expertise to perform the assigned tasks himself and provide leadership to quality inspectors, mentor & train them and ensure their skill enhancement continuously. Own Quality Metrics including COQ, FPY, DPU, Escaping Defects, Customer Issue Resolution, On-Time Qualification etc. for the product line Calibration Management of all gauges / instruments / fixtures; deploy smart gauges (blue tooth enabled) to help accelerate digitization of manufacturing operations The Ideal Candidate In this role, you will be responsible for tasks that require a basic understanding of quality principles and problem-solving tools. Hands-on experience with measuring instruments and familiarity with locomotive products are preferred. Required Qualification Education: Diploma in in Mechanical, Electrical or Production Engineering from a reputed college /university 2 - 3 years hands on experience in Quality for locomotive products. Shall be willing to work in shifts to meet the organizational goals. Strong oral and written communication skills, with the ability to communicate across levels. Experience to work in Heavy Fabrication with good knowledge on welding. The candidate shall be highly energetic and passionate with positive attitude. He shall be able to explain clearly business drivers and organizational objectives to team Whether we are manufacturing components for our engines, driving innovation in fuel and noise reduction, or unlocking new opportunities to grow and deliver more productivity, our GE Aerospace teams are dedicated and making a global impact. Join us and help move the aerospace industry forward Additional Information Relocation Assistance Provided: No

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3.0 - 5.0 years

2 - 4 Lacs

Cochin

On-site

Kochi Full Time Minimum 3–5 years of experience in managing IoT or embedded systems projects. Dont Apply if you have no IoT experience. Job Responsibilities Coordinate and oversee the successful delivery of end-to-end IoT projects, encompassing hardware integration, firmware development, mobile application, and cloud-based solutions, ensuring timely completion through proactive communication and effective stakeholder management. Job Requirements Key Tasks: Manage end-to-end IoT project lifecycle, from initial requirements gathering to final delivery. Develop detailed project plans including milestones, deliverables, and resource allocation. Monitor project timelines and proactively manage risks and issues to avoid delays. Facilitate communication between internal teams (hardware, firmware, mobile, cloud) and external clients. Schedule and conduct regular project status meetings and stakeholder reviews. Prepare and distribute comprehensive project progress reports to all stakeholders. Coordinate hardware prototyping, firmware development, and integration activities. Ensure alignment and synchronization across hardware and firmware teams. Track technical dependencies and facilitate resolutions. Supervise mobile app development aligned with firmware and hardware capabilities. Validate app functionality and ensure timely updates from the mobile development team. Document and escalate app-related issues to appropriate teams. Oversee integration of cloud solutions and ensure interoperability with embedded and mobile systems. Coordinate cloud infrastructure setup, configuration, and testing activities. Validate system integration and performance testing outcomes. Conduct quality assurance activities and ensure adherence to project specifications. Perform systematic review of deliverables against defined acceptance criteria. Facilitate client demonstrations and obtain formal project acceptance. Ensure comprehensive documentation of all phases of the project. Oversee creation of technical documentation including specifications, manuals, and support materials. Maintain accurate records and archives for future reference and compliance. Support post-deployment activities, including training and handover to operations/support teams. Plan and coordinate knowledge transfer sessions. Manage resolution of post-delivery issues and client feedback. Technical Skills Required: Project Management Tools: Jira, Trello, Asana, Microsoft Project IoT Protocols & Technologies: MQTT, BLE, Wi-Fi Basic Understanding of Hardware/Firmware Integration Processes Familiarity with Mobile App Development (Flutter, React Native, Android, iOS) Cloud Platforms: AWS, GCP, Azure Communication and Documentation Tools: Slack, Teams, Confluence Preferred Experience: Background in delivering complex, multidisciplinary technical projects within tight timelines Proven experience with client-facing roles and stakeholder management Collaboration: Hardware and Firmware Engineers Mobile Application Developers Cloud and DevOps Teams Sales and Marketing Teams Clients and External Stakeholders Success Metrics/KPIs: Timely completion of project milestones within agreed deadlines Client satisfaction score based on project delivery and communication Accuracy and completeness of project documentation Minimal post-delivery issues or client escalations ‍ apply for this role If you have a passion for creating innovative solutions and a proven track record, we encourage you to apply and become a key player

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8.0 - 10.0 years

8 - 12 Lacs

Sonipat

On-site

Job Description: Training & Development Manager Location: Sonipat Industry: Manufacturing / Textiles /Paper Printing & Packaging Experience Required: 08-10 years Maximum Salary: As per industry standards About Manohar Filaments: Manohar Filaments is a global leader in trims, packaging, and branding solutions for the apparel, footwear, and retail industries. With over 35 years of expertise, we specialize in woven labels, printed labels, heat transfers, rigid boxes, monocartons, corrugated boxes, packaging materials, and RFID-enabled smart labels. We are committed to innovation, sustainability, and quality, delivering creative and sustainable solutions to leading global brands. For more information, visit: www.manoharfilaments.com Job Summary: The Training and Development Manager is responsible for assessing organizational needs, designing, implementing, and managing training programs that enhance the skills, performance, productivity, and quality of work for all employees. This role plays a key part in employee development, succession planning, and overall workforce capability building. Key Responsibilities: · Develop and implement a comprehensive training & development strategy aligned with business goals. · Responsible of classroom and on the Job Training of new workers. · Responsible to refresher training of workers & staff. · Identify training and development needs through job analysis, performance appraisals, and regular consultation with department heads. · Design and deliver effective training programs for various skill levels (e.g., onboarding, technical skills, leadership development). · Collaborate with subject matter experts and operations team to ensure training aligns with production needs and develop training content. · Develop and implement employee training programs to enhance skills and increase productivity. · Evaluate program effectiveness and gather feedback HOD’s. · Review, design and implement employee Induction & Orientation program in the MF group. · Setting up Worker Up-skilling & Development Centers · Where criteria of new worker hiring will be made · Initial training period will be defined with detailed training program · Viva test and core skill test to be conducted · Job Assignment/ Fitment sheet to be published based on the skill set before handing over the worker at production floor · Regular assessment of new workers at Fortnightly/ monthly and quarterly basis to ensure their engagement and contribution levels · Improving retention of the workers through various programs · For existing work force, skill matrix to be made and training needs identification on the basis of that · Up-skilling the workers by improving their score in their skill matrix chart · Setting up appraisal system for workers Education: Bachelor’s degree in Human Resources/ B.Tech (Textile)/or a related field. Skills Required: · Excellent interpersonal, communication, and presentation abilities · Analytical mindset with ability to assess training needs and measure effectiveness · Experience in designing instructional content and managing end-to-end training programs. · Proficiency with Learning Management Systems (LMS) and e-learning tools. · Knowledge of software’s and tools like CANVA, articulate, Vyond Job Type: Full-time Pay: ₹800,000.00 - ₹1,200,000.00 per year Work Location: In person

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0 years

0 Lacs

Hyderābād

On-site

Job Title Executive - Transport Job Description Summary Job Description DUTIES & RESPONSIBILITIES, To provide comprehensive management of client’s transportation services covering all for Bangalore, Mumbai, and other locations with a focus on continuous improvement. Pan India Transport support for all employees as per the requirement. Must be able to work in flexible shift basis as per operations requirement. Responsible for vehicle, driver induction with valid vehicle documents as per compliance and legal policies. Ensure cab routing list for employee is generated on time and shared with security team for escort (Marshall) routing on daily basis. Monitor and optimize routes to minimize travel time and costs while maintaining service quality. To ensure amendment of Daily Escort Security Service Confirmation for each trip. Enrolment of new employees in the transportation platform/tool. Arrange and share pickup and/or drop off cab details with end users via SMS/App based. Arrangement of transportation for VIP events, team outings, airport, etc. Responsible for attending around the clock calls from the employees on queries/concerns as per the designated cell phone provided. Resolving the problems / requirements of employees via E-mails. Day to day co-ordination with transport vendors for on time & safe login/logout of all users. Responsible for employees’ safety in co-ordination with security team using GPS monitoring dashboard daily. Weekly auditing of cabs and drivers based on an audit check list. Monthly Vendor performance score card to be followed religiously. Generation of Report as per below details on weekly, monthly, and quarterly. Why join Cushman & Wakefield? As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from; Being part of a growing global company; Career development and a promote from within culture; An organisation committed to Diversity and Inclusion We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program. We have a vision of the future, where people simply belong. That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us INCO: “Cushman & Wakefield”

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0 years

2 - 2 Lacs

Hyderābād

On-site

Contact Number : 7892006386 DEO is responsible for: 1. ***Punctuality & Grooming standards. 2. Listen to dictations from radiologists and accurately transcribe them into reports using appropriate medical terminology, abbreviations, and formatting. 3. Ensure the completeness and accuracy of transcribed reports by reviewing and editing them for errors, inconsistencies, and missing information. 4. Collaborate with radiologists and other healthcare professionals to clarify any unclear dictations or discrepancies in the reports. 5. Maintain a high level of productivity while adhering to quality and turnaround time requirements. 6. Follow established guidelines, templates, and formatting standards for transcribing reports. 7. Maintain patient confidentiality and other privacy requirements. 8. Keep abreast of industry changes, new medical terms, and advancements in radiology to ensure accurate transcription. 9. Update patient records and maintain accurate and organized files for easy retrieval. 10. Communicate effectively with the radiology team, including radiologists and support staff, to address any concerns or issues related to transcription. 11. Collaborate with the IT team to troubleshoot any technical issues related to transcription software or systems. 12. Daily checklist needs to follow before starting the services (like letter heads, folders, white papers). Staff need to come before 15 mins to check everything as per check list. 13. Checking mails / instructions daily and responding appropriately and conveying the message to other PRE’s. 14. Escalation matrix should be followed. 15. Flexible to work at all departmental office areas (As required) 16. Reporting to Diagnostic Manager on daily basis. 17. Prior intimation on leave plan and assign responsibility to another colleague in the department. 18. Responsibility needs to handover to other colleagues (if any) before going for any leave and same need to update to Diagnostic Manager. 19. Responsible to take care of patient experience at Dispatch, Improving NPS (Net Promotion Score) & PSI (Patient Satisfaction Index) of the department / Concerned department where staff is posted. Daily Data preparation: · Maintaining TAT of your concern department. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Preferred) Location: Hyderabad, Telangana (Preferred) Work Location: In person

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10.0 years

7 - 9 Lacs

Sambalpur

On-site

Position : General Manager – Sales for Our New Hyundai Showroom at Sambalpur, Odisha. Reporting To : Dealer Principal / MD Qualification : Graduate / MBA preferred Experience : Minimum 10–15 years in automobile sales, with 5+ years as GM, Sales. Age Range : 35–50 years Location Preference : Odisha or nearby states (Jharkhand, Chhattisgarh, West Bengal) ✅ Key Responsibilities: Achieve monthly and annual vehicle sales targets Manage new car, used car & exchange operations Ensure Hyundai Sales Process (HSPI) compliance Lead a team of Team Leaders, Sales Consultants, CREs, TLs Coordinate with Finance, Insurance, RTO, Exchange & Digital Leads Track lead management system (Hyundai DMS) & digital inquiries Improve Customer Satisfaction Index (CSI) & Net Promoter Score (NPS) Plan marketing activities, roadshows & rural campaigns Liaison with Hyundai regional office for target vs. achievement Recruitment, training, motivation, and performance review of the sales team Salary Range : ₹60,000 to ₹80,000 per month + Incentives + Perks (based on experience) Additional Perks : Fuel + Mobile + Travel Reimbursement + Accommodation (if relocating) Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Food provided Health insurance Internet reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Work Location: In person

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1.0 years

7 - 10 Lacs

Chennai

On-site

Department: Academics Reports to: Lead Master Teacher / Director Academics Summary of the Role: The Master Teacher is an integral part of our educational team, responsible for delivering high- quality instruction and ensuring a robust learning environment. The individual in this role must exhibit deep subject matter expertise, exceptional teaching skills, and a commitment to stakeholder management. The Master Teacher will work closely with students, fellow teachers, and administrators to foster a culture of continuous improvement and educational excellence. Responsibilities: Curriculum Expertise: ● Develop and maintain a thorough understanding of the assigned curriculum. ● Keep up-to-date with the latest educational trends and best practices related to the subject area. ● Provide guidance and support to other teachers in the curriculum implementation. ● Design and implement comprehensive lesson plans and study materials for JEE/NEET students in the subjects. Session Conduction: ● Conduct educational sessions with a focus on achieving high engagement and understanding amongst students. ● Adhere to session schedules with a strict punctuality threshold, ensuring a professional and reliable learning environment. ● Utilize a variety of teaching methods to cater to diverse learning styles and maximize student performance. ● Create and administer assessments, including practice exams, quizzes, and assignments, to evaluate students' progress and provide constructive feedback for improvement. ● Conduct regular doubt-solving sessions and provide clarifications to students' queries, addressing their concerns and challenges in the subject matter. Stakeholder Management: ● Collaborate with other Master teachers, administrators, and other stakeholders to develop strategies for curriculum improvement. ● Participate in regular feedback sessions and incorporate constructive criticism to enhance teaching practices. ● Maintain open and effective communication with parents, providing updates on student progress and addressing any concerns. ● Provide guidance and mentorship to junior faculty members, as needed, to enhance their teaching skills and expertise. ● Participate in faculty meetings, workshops, and professional development programs to continuously improve teaching practices and stay updated with the latest developments in the field of competitive examinations. ● Build and maintain positive and effective relationships with students, parents, and other stakeholders to ensure effective communication and support for student success. Key Performance Indicators: Teacher Rating: Achieve and maintain a teacher rating of 4.75 or above on a weekly basis, reflecting excellence in subject expertise and instructional delivery. Session Conduction: Maintain a session conduction rate of 95% or higher, with less than 5% late logins, on a quarterly basis, indicating reliability and time management. Implement and Monitor Learning Outcomes: Regular improvement in student learning outcomes. Metric for Success: Achieving an overall delta of more than 10% improvement from Levels 1 to 5 (L1-L5) in student performance. Consistency at Advanced Level: Ensuring no drop in performance at Level 6 (L6). Student Performance Analysis: Regularly evaluate and report on the average score of all students, subject-wise, to track progress and identify areas for improvement. Required Skills and Qualifications: ● A Master's degree or higher in the relevant subject area. ● Strong expertise and in-depth knowledge in the respective subject(s) with a track record of proven results in coaching students for competitive examinations of NEET/JEE Mains and Advanced ● Excellent communication skills, both written and verbal, with the ability to explain complex concepts in a simple and understandable manner. ● Experience in teaching students at the intermediate or higher secondary level , preferably in the context of NEET/JEE Mains and Advanced preparation. ● Proficiency in taking offline classes , technology and online platforms for teaching, assessments, and virtual classroom management will be an advantage ● Strong organizational and time-management abilities. ● Passion for teaching and mentoring students, with the ability to inspire and motivate them to achieve their academic goals. ● Ability to work collaboratively in a dynamic educational environment. ● Proficiency with educational technology and digital teaching tools. Experience : ● 1+ Year as faculty for JEE/NEET Mains and Advanced coaching in reputed coaching institutes or integrated colleges. ● We offer competitive compensation packages and a supportive work environment that encourages professional growth and development. ● If you are a highly skilled and passionate educator with expertise in JEE/NEET Mains and Advanced and are committed to helping students excel in their JEE Mains and Advanced/NEET examinations, we invite you to join our team as a Master Teacher Job Type: Full-time Pay: ₹700,000.00 - ₹1,000,000.00 per year Benefits: Paid sick time Provident Fund Schedule: Day shift Application Question(s): Do you have experience in JEE / NEET ? Current / Last CTC ? Language: Tamil (Required) Work Location: In person

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2.0 - 5.0 years

2 Lacs

Bengaluru

On-site

Job Title: Elevator Hydraulic Technician Location: Bangalore-Project Sites / Regional Service Hub 1. Job Purpose: To carry out installation, commissioning, troubleshooting, and maintenance of hydraulic elevator systems, ensuring safety, compliance, and smooth operation at customer sites. The role requires technical expertise in hydraulic mechanisms, controls, and maintenance practices. 2. Key Responsibilities: · Install and commission hydraulic elevator systems as per company standards and design specifications. · Inspect hydraulic components including pumps, valves, reservoirs, cylinders, and hoses for wear, leaks, or faults. · Conduct routine preventive maintenance of hydraulic systems to avoid breakdowns. · Troubleshoot and repair hydraulic systems, including electrical and control integration. · Ensure proper alignment and pressure calibration during installation and servicing. · Follow safety protocols and ensure compliance with site-specific and statutory guidelines. · Coordinate with the design and installation teams to interpret hydraulic schematics and layout drawings. · Maintain service records, installation checklists, and documentation of repairs. · Respond promptly to client concerns and service requests regarding hydraulic elevator issues. · Participate in training sessions and stay updated on new hydraulic technologies and products. · Support team members in multi-lift installations and coordinate with civil/electrical teams when needed. 3. Key Performance Indicators (KPI): · Number of successful installations and service closures without rework · First-time fix rate and service resolution time · Customer satisfaction score for hydraulic lift servicing · Compliance with safety and documentation protocols · Number of service calls or escalations handled within defined SLA 4. Qualifications & Skills: · ITI/Diploma in Mechanical/Electrical Engineering or relevant trade certification · 2–5 years of hands-on experience in hydraulic lift installation or maintenance · Strong knowledge of hydraulic circuits, pressure systems, and electrical basics · Familiarity with safety equipment, PPE, and technical service tools · Ability to read and interpret hydraulic and control diagrams · Basic communication skills to interact with team members and clients 5. Behavioral & Professional Expectations: · Safety-conscious and disciplined work ethic. · Punctual and committed to site responsibilities. · Ability to work independently or with a team under pressure. · Adaptability to handle multi-site tasks or emergency service requirements. · Accountability for work quality and client satisfaction. · Respectful communication and professionalism at all sites. Job Type: Full-time Pay: From ₹20,000.00 per month Education: Diploma (Required) Experience: Hydraulic Technician: 5 years (Required) Work Location: In person

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5.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

On-site

YES (Yield Engineering Systems, Inc.) is a leading manufacturer of reliable, high-tech, cost-effective capital equipment that transforms materials and surfaces at the nanoscale. From startups to the Fortune 50, our customers rely on YES to help them unleash products that change lives – from cellphones and IoT devices,to AI and virtual reality, to diagnostic tests for COVID. As a preferred provider of wet and dry process technology, we look forward to talking with smart, energetic, team-oriented people who can grow with us. We provide competitive salary and benefits, including employee stock ownership, and some of the best co-workers you’ll find anywhere. If this appealsto you, please read on ! Job Title: Supplier Quality Engineer Location: Coimbatore, India. We are looking for a motivated, and resourceful, Supply Quality Engineer. In this role you will work directly with suppliers to satisfy YES’s quality standards and strategy in the manufacture and procurement of Quality components. You will interact with all levels of supplier management. As YES's point of contact within the supply base, you will support transition and supplier development activities within your assigned geographical area. In support of a variety of supplier oversight functions, spending a large amount of your time at supplier facilities. Responsibilit ies will include but not be limited to: Monitor current supplier quality performance through Supplier Score cards and other processes. Managing the SCAR’s program which includes issuing SCARs and ensuring that the SCAR’s are returned, completed correctly, and validated. Coordinate between engineering, production personnel, and Quality Engineer to solve production quality issues created by the Supplier. Maintaining constant communication with supplier to ensure all quality requirements are being meet. First Article Inspection (FAI), Certificated of Completion (CofC), Certificates of Analysis (CofA), Metrology capability and stability. Review new change to current approved part (requested internal / external). Requesting, monitoring, and approving new requests on new revision design on a part or new part number to the current approved supplier. Engaging with suppliers and Supply Chain to help correct supplier behavior and performance. Assist with process of 2nd sourcing and supplier qualification Supplier audits and inspection (Accountability for Copy Exact Methodology)Design PCN process Coordinate with Design engineering on new products and new components. Coordinate with Quality Engineer to determine if the customer needs to be notified on new part design and process changes. Coordinate with Supply Chain (local and/or global) & Engineer on new component supplier qualifications for inclusion on the Approved Vendor List (AVL) and new supplier approval. Create/Manage the New Supplier approval process according to the QMS. Ensure that supplier documents on new part, or revised parts, are submitted, evaluated, validated, and approved before approval is given. Ensure QMS documents reflect the New Supplier or new parts reflects the new supplier part requirements. Critically analyzing the nature of defects while providing future solutions. Evaluate prospective and current supplier QMS. Monitor supplier Quality metrics associated with supplier capability, trends and related production improvement efforts. Lead/coordinate incoming inspection of parts/assemblies from suppliers with experience reading drawings and measuring parts. All other duties as assigned. Qualifications: Bachelor's degree in Business or Engineering, supply chain management or equivalent technical field required. 5+ years of experience in supply quality/supply chain or manufacturing. 2+ years of experience in engineering, program, or product management Six Sigma Methods, sourcing, Manufacturing, lean manufacturing knowledge and experience required. Excellent communication & presentation skills (verbal and written). Ability to create/execute a quality vision, which is friendly to the timely operations of the organization. General understanding of quality statistics (metrology, SPC, distribution comparisons). Ability to effectively facilitate the implementation of significant changes in a large organization. Ability to build consensus across multiple organizations and all levels required for QMS introduction and adherence. Ability to simplify and clarify complex and ambiguous problems. Strong Project Management skills required. Strong customer management & communication skills. Broad supply chain and quality functional expertise. Proven ability to influence and provide multi-functional leadership across multiple sites and various businesses. Track record of driving solutions to assigned tasks utilizing a proactive approach to problem solving. Demonstrated experience in global multi-site/multi business operations. Six Sigma certification preferred. ISO auditor certification and experience preferred. Demonstrated experience with implementing ISO certification standards required. Must be able to travel up to 30%, required. Experience in design/development/mfg of semiconductor equipment or front/back- end semiconductor manufacturing experience. Experience required with DMAIC, CAPA, RCPS (Root Cause Problem Solving), interaction and collaboration with suppliers and customers required. Compensation: YES offers a stimulating and fun working environment, competitive salaries and benefits, and long-term incentives. Additional Information: YES is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need. Come find out why YES is such a great place to work.Apply today!

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2.0 years

4 - 5 Lacs

Bengaluru

On-site

Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open-source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 80% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Learn more at betsol.com. Job Description Key Responsibilities: End-to-end follow-up on insurance claims via phone calls and/or payer portals. Analyze and resolve denials and rejections received from payers (CARC/RARC codes interpretation). Perform root cause analysis and take corrective action for recurring denial trends. Ensure timely re-submission, appeals, and escalations for denied claims. Maintain accurate documentation of all activities performed in the billing system. Meet daily, weekly, and monthly productivity and quality benchmarks. Collaborate with billing, coding, and patient access teams to fix front-end issues causing denials. Work on denial worklists, aging reports, and assigned inventory efficiently. Maintain up-to-date knowledge of payer policies, regulatory changes, and industry best practices. Provide feedback to Team Leads/Supervisors on process gaps and potential improvement areas. Required Skills & Qualifications: Minimum 2+ years of experience in US Healthcare AR and Denial Management. Strong understanding of medical billing terminologies, CPT/ICD codes, and payer guidelines. Hands-on experience with billing platforms (Athena, eClinicalWorks, Epic, In-Sync etc.) is preferred. Good understanding of HIPAA compliance and patient confidentiality. Strong communication skills – verbal and written (especially for payer calls). An analytical and problem-solving mindset to investigate and resolve complex denials. Ability to work independently and collaboratively in a high-volume environment. Additional Information All your information will be kept confidential according to EEO guidelines.

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3.0 years

0 Lacs

Itanagar, Arunachal Pradesh, India

Remote

Job Description Role: Facilitator – Cyber Security Location: Remote (India) Position Overview: The Facilitator plays a crucial role within our team, responsible for delivering high-quality educational content and support to students. The Facilitator will utilize their in-depth subject knowledge and experience to perform core activities such as grading, live chat support, on demand video support and quality assurance, ensuring that all content meets established standards. Additionally, the Facilitator will provide on-demand video support, engage in community support initiatives, and conduct Q&A sessions to foster student understanding and engagement. This role demands proactive learning, the ability to handle complex tasks, and the capacity to offer constructive feedback and process improvements. The Facilitator will also collaborate with mentors to identify and address weak areas within the team, contributing to the overall success and effectiveness of our educational programs. Eligibility Work experience of 3+ years in the relevant industry is recommended, with a portfolio to prove skill sets. Experience in EdTech will be an added advantage. Strong communication skills are essential for delivering live lessons to students in the US. Proficiency in facilitating sessions via Zoom or other online platforms is required. Diversified and in-depth subject knowledge with the required degree. Good grasp of subject-specific software/tools. Primary Responsibilities Perform all core activities (Grading, Livechat, QA, Live Lessons & Video Weekly Tutoring) within the given guidelines and achieve a QA score of 80% and above. Deliver quality (QA score will validate) content in terms of Grading and Livechat. Review the expert’s (Mentor Sessions) content as per the latest guidelines and processes. Proactively learn new activities/software/core-subjects and be a part of projects as and when required. Work on difficult tasks across all activities and deliver content without compromising quality. Provide suggestions/changes to activity guidelines or process documents. Review the content from external sources of all difficulty levels and send detailed feedback. Identify weak areas (Subject/Process) of the MNEs in the team and update them to the Lead. Handle queries from outside experts (MNEs). Provide on-demand video support for students. Participate in community support initiatives to assist students and resolve their queries. Conduct Q&A sessions as needed to enhance student understanding and engagement. Train MNEs and monitor their progress throughout their first 90 days (about 3 months) of onboarding. Support and guide MNEs in their day-to-day processes. Curate new tools and technology for respective subjects. Suggest additions/corrections in the current curriculum. Suggest new courses to be added as per market demand. Gauge incoming volume for chat and grading and suggest redistribution of working shifts as and when needed. Prepare initial reports for SME grading contribution and Livechat effectiveness. Secondary Responsibilities Analyze graded checkpoints and chats/video support and rate them as per defined standards. Present findings and recommendations in a plan that drives future process improvements. Cybersecurity Proficiency in Networking and Network Security, Linux and Windows Systems, Administration and Hardening Web Vulnerabilities, Cryptography and Encryption, Penetration Testing, SIEMs/ Incident Response Forensics Governance, Risk, and Compliance Cloud Security Security+ and CEH Certification Technical ability to configure virtual machines with Virtual Box and VMWare. Demonstrates genuine student advocacy and empathy for beginners Why do we exist? Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student. Video Shorts Life at Chegg: http://youtu.be/Fwf90zgaOLA Chegg Corporate Career Page: https://jobs.chegg.com/ Chegg India: http://www.cheggindia.com/ Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/ Thinkful (a Chegg Online Learning Service): https://www.thinkful.com/about/#careers Chegg out our culture and benefits! http://www.chegg.com/about/working-at-chegg/benefits/ Chegg is an equal opportunity employer

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10.0 - 15.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

SVKM’s NMIMS Deemed to be University is pleased to invite applications for Faculty positions at Mumbai in Marketing Area Position Details : Faculty Position (Marketing ) Name of School / Campus : Mumbai Campus The candidates must possess relevant industry experience and preferably with a Ph.D. qualification. The candidates with academic experience must have a proven track record of teaching in Postgraduate Programs in Management. The candidates with industry experience along with exposure to teaching, without Ph.D., will be considered for an Adjunct position. Qualifying Criteria – PROFESSOR: a. The candidate should be a Ph.D. with First Class (or an equivalent grade on a point scale wherever grading system is followed) in a Master’s Degree in Business Management / Administration / in a relevant discipline. AND Minimum 10 SCI Publications in peer-reviewed or UGC-listed journals AND Minimum Research Score of 120 AND Successfully guided at least 2 doctoral candidates. b. Minimum of 10-15 years of experience in teaching/research/industry, of which at least 3 years shall be equivalent to Associate Professor. OR In the event, the candidate is from industry and the profession, the following shall constitute as essential: i. A Ph.D. Degree with First Class (or an equivalent grade in a point scale wherever grading system is followed) in Master’s Degree in Business Management / Administration / in a relevant discipline OR A Ph.D. Degree with First Class (or an equivalent grade in a point scale wherever grading system is followed) in two years full-time PGDM declared equivalent by AIU / recognized by the AICTE / UGC. AND iv. The candidate should have professional work experience which is significant and can be recognized at the national / International level as equivalent to Ph.D. and 10- 15 years’ managerial experience in the industry should be at the Senior Managerial level in a large Organization/MNC/Conglomerate. c. Published work of high quality, actively engaged in research with evidence of published work in the peer-reviewed or UGC listed Journals. Published work may include books, Research Periodical, Ph.D. guidance, Consultancy projects, and patent filed. Qualifying Criteria – ASSOCIATE PROFESSOR: a. The candidate should be a Ph.D. with First Class (or an equivalent grade on a point scale wherever grading system is followed) in Master’s Degree in Business Management / Administration / in a relevant discipline. AND Minimum 7 SCI Publications in peer-reviewed or UGC-listed journals AND Minimum Research Score of 75 b. Minimum of 8 years of full-time experience in teaching/research/industry out of which at least 3 years shall be Post Ph.D. experience. OR In the event, that the candidate is from industry and the profession, the following shall constitute as essential: A Ph.D. Degree with First Class (or an equivalent grade in a point scale wherever grading system is followed) in Master’s Degree in Business Management / Administration / in a relevant discipline OR A Ph.D. Degree with First Class (or an equivalent grade in a point scale wherever grading system is followed) in two-year full-time PGDM declared equivalent by AIU / recognized by the AICTE / UGC. AND iv. The candidate should have professional work experience which is significant and can be recognized at the national / International level as equivalent to Ph.D. and eight years of managerial experience in the industry should be at the Senior Managerial level in a large Organization/MNC/Conglomerate. c. Published work of high quality, actively engaged in research with evidence of published work in the peer-reviewed or UGC listed Journals. Published work may include books, Research Periodical, Ph.D. guidance, Consultancy projects, and patent filed. Qualifying Criteria – ASSISTANT PROFESSOR: a. Ph.D. is mandatory with a minimum of 55% in Master’s Degree in Business Management / Administration / in a relevant discipline. AND b. Minimum 2 SCI Publications in peer-reviewed or UGC-listed journals c. Without prejudice to the above, the following conditions may be considered desirable : i) Ph.D. preferred with 2 years of experience. ii) The candidate has presented at least two papers based on his/her Ph.D. work in conferences/seminars sponsored/funded/supported by the UGC/ICSSR/CSIR or any similar agency. Published work may include books, Research Periodical, Ph.D. guidance, Consultancy projects, and a patent filed. Pay Scales: As per UGC guidelines; but will not be a constraint for the right candidate.

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3.0 years

6 Lacs

Indore

On-site

Location: Indore - Onsite Experience: 3+ Years Joining: Immediate Joiners Preferred Key Skills: PPC, Google Ads, Meta Ads, Conversion Optimization, Keyword Research, Performance Marketing, Analytics, Re-targeting, Landing Page Optimization , SEO Responsibilities: Plan and execute PPC campaigns across Google Ads, Bing Ads, and social media platforms. Conduct keyword research and optimize bids for maximum ROI. Create compelling ad copies and A/B test creatives and landing pages. Monitor and analyze ad performance, prepare performance reports. Optimize landing pages for quality score improvements. Stay updated with the latest Google Ads and paid marketing trends. Collaborate with SEO and content teams to align paid and organic strategies. Requirements: Proven experience managing PPC campaigns with measurable ROI. Expertise in Google Ads , Meta Ads (Facebook/Instagram) , and LinkedIn Ads . Strong understanding of Google Analytics , conversion tracking, and data interpretation. Hands-on experience with A/B testing , remarketing , and ad extensions . Google Ads Certification (preferred). Strong analytical and reporting skills. Excellent communication and time-management abilities. Job Type: Full-time Pay: Up to ₹600,000.00 per year Benefits: Flexible schedule Schedule: Day shift Application Question(s): Can you Join Immediately? Experience: PPC Campaign Management: 3 years (Required) SEO: 3 years (Required) Location: Indore, Madhya Pradesh (Required) Work Location: In person

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