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3.0 - 6.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Experience: 3 to 6 Years Location: Ahmedabad Department: Customer Success / Delivery / Operations About the Role As a Customer Success Manager (CSM) in our IT company, you will act as a strategic partner to our clients, ensuring they achieve maximum value from our web, mobile, and software solutions. You’ll manage long-term relationships, drive retention, and identify opportunities for business growth within your accounts. Key Responsibilities Client Relationship Management - Act as the primary point of contact for assigned clients post-project delivery. - Build and nurture strong, long-lasting relationships with clients across India and global markets (US, UK, EU). - Understand clients’ business objectives and align IT solutions to their needs. Project Delivery Oversight - Work closely with project managers, developers, and QA teams to ensure client requirements are met on time and with quality. - Facilitate smooth onboarding and handovers from Sales to Delivery teams. - Proactively monitor project progress, ensuring risks or delays are communicated and mitigated. Customer Retention & Growth - Drive customer satisfaction (CSAT) and Net Promoter Score (NPS) improvements. - Identify upselling and cross-selling opportunities for additional IT services like SEO, mobile app development, or software upgrades. Issue Resolution - Handle escalations effectively with a solution-oriented mindset. - Act as a bridge between clients and technical teams for clear communication and faster resolutions. Reporting & Analysis - Prepare account health reports, project updates, and status reviews for clients. - Use CRM and project management tools to track customer interactions and feedback. Key Skills & Competencies Essential Skills - Strong understanding of IT services: Web & Mobile Development, SaaS products, Cloud solutions, etc. - Excellent communication (verbal & written) for domestic and international client handling. - Proficiency with tools like Jira, ProofHub, Zoho CRM, or HubSpot. - Strong analytical, problem-solving, and multitasking abilities. Preferred - Experience working in an IT services company or digital agency. - Knowledge of Agile and Scrum methodologies. - Ability to manage multiple accounts/projects simultaneously. Qualifications - Bachelor’s degree in IT, Computer Science, Business, or related field (MBA preferred). - 3–6 years of experience in a CSM, Account Manager, or Client Relations role in an IT environment.
Posted 1 week ago
0.0 years
0 Lacs
Dwarka, Delhi, India
On-site
How to apply for this job? Please copy the URL and fill up the form: https://forms.office.com/r/ySv9RqXqRQ Company Description FAB Analytics is a financial services company located in Dwarka, New Delhi that specializes in the creation and maintenance of sustainable and robust financial models for companies across a wide range of sectors. We are particularly skilled in creating models for real estate companies, private equity funds, and transaction support models for funds/corporates evaluating potential investment opportunities. Our work is built primarily in MS Excel and is used by finance teams, management, and stakeholders. Role Description FAB Analytics is seeking a full-time Financial Analyst / Senior Financial Analyst who is responsible to do the following: Help in supporting our clients to develop result-driven strategies, including preparation and managing detailed operating / valuation / fundraise models, company reports, financial ratios & return analysis, etc. Work directly with key business stakeholders to produce detailed and robust Excel models consistently in accordance with the FAST standard and FAB modelling style for analysing their business historical and future performance. Develop flexible and transparent financial models for Merger & Acquisition, Corporate fund raise, Project Finance transactions. Review financial models and effectively administer the model QC processes. Prepare information memorandum, pitch books and teasers. Work on process automation using programming languages like VBA and Python. Continuously accumulate knowledge of business context, sector specific terms and model logics across all FAB key service lines. Proactively seeks to increase responsibility level as capabilities develop. Work effectively in a team, supporting or working alongside other team members. Take responsibility for the quality of the work delivered. Required Background / Skills: Good understanding of Microsoft Excel and financial modelling. Strong analytical and problem-solving skills. Strong accounting and financial statement analysis skills with attention to detail. Excellent communication skills, fluency in spoken and written English. Eligibility criteria: Work Experience: Experienced, between 0-3 years of full time experience. Educational Qualification: MBA (Finance) or M.Com with Graduation preferably in B.Com. 10th and 12th score 70+%, Graduation and Post-grad – 60+%
Posted 1 week ago
0 years
0 Lacs
Greater Kolkata Area
On-site
Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Medical Info & Product Support(PQCM) . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Payroll(HCM) . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Python Application Programming . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
About Pickyourtrail Pickyourtrail is the Indian millennial’s most loved leisure travel brand. Our mission is to make a positive impact on people by delivering meaningful & memorable experiences through travel. We take pride in having built India’s most loved Do-It-Yourself vacation builder platform. Over 100,000 travellers from 14 countries have picked their trail with us and have rated us exceptional across TrustPilot, Facebook and Google. In fact, Google in its travel survey had cited Pickyourtrail’s model of combination of expert-led advice and tech platform as the desired solution for the vacation industry. With an NPS score of 60+, We continue to focus on delivering exceptional value and experiences for the new age travellers breaking away from the traditional packaged tours model. Job Description : Assisting the Finance team in following up with customers and partners on outstanding payments Maintaining and updating collection reports and trackers Coordinating with internal teams (Sales/Bookings) for payment clarifications Supporting in reconciling accounts and highlighting overdue cases Helping streamline the collections process through structured follow-ups and documentation What We’re Looking For: Interest in Finance/Accounting or related fields Strong communication skills (spoken & written) Proficiency in Excel/Google Sheets Detail-oriented, proactive, and willing to learn Stipend : 8k per month Duration : 3-6 months
Posted 1 week ago
3.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Date: Jul 29, 2025 Location: Pune, IN Apply now » Apply now Apply for Job Enter your email to apply Position Summary With Job Responsibilities Position Description Format Position Name Sr. Manager Production - BIW Position level Level 5 DEM position name Lead Production DEM position level Level 4 FEM position name - FEM position level - Purpose of the position Why the positions exists? What will happen if there is no one in the position (no one performs the work)? This role will be responsible for achieving SQPDCME (Safety, Quality, Productivity, Delivery, Cost, Morale & Environment) targets at a line & SDT level, along with training operators on specific skills & driving improvement initiatives on the production line Dimensions of the position Non-financial Personal Profile Education B.E./B. Tech (Mechanical/Electrical) Skills/ Competencies 1. Driving Execution Customer Centricity Leading Change Operations Management Business and financial acumen Problem solving orientation. Risk management Relevant Experience Must possess overall experience of 3-8 years in the BIW Shop technology, and must possess sound technical knowledge of Production for the respective Shop with minimum 3 years Key Responsibilities S.N. Key Responsibility & Key Tasks Measures 1Production Planning Knowledge of BIW body setting for gaps & Flushness Prepare and arrange for tools and equipment required for the production, as per the defined production plan Check the readiness of the line by testing the equipment arranged by Technical Services Hands on experience on BIW Production Sequence Follow up with Warehousing to ensure the availability of raw materials for the planned production mix Ensure trained manpower availability HPeV MOP JPH 2New Product Development Drive compliance to station level readiness, against the 120-point checklist provided by the Technical Services Make arrangements for all relevant machines and equipment for the testing of new products Provide inputs to Technical Services regarding specific issues faced at the line and create a detailed action report for course correction Station readiness – 95% 3Process Quality Improvement Execute the action plan, prepared basis the feedback received from internal and external customers BIW Dimensional accuracy, C ratings of BIW cabs Report line issues for improvement in production Execute action plan basis of feedback received from different agencies (Warranty, next customer, customer issues etc.) Take appropriate actions to address and resolve daily line quality issues DRL PDI score (Internal) PQI Score (Process Quality Index) Product Audit Score Process Audit Score Education Work Experience 4Productivity Improvement Take actions to eliminate NVA (non-value adding), and ENVA through line balancing and various initiatives (Kaizen, Kaizen events, FPBP etc.) Try out various initiatives identified for line functionality improvements Execute identified kitting solutions for optimised movement of materials from Supermarket area to production line Coordinate with shop logistics/indirect material stores for availability of indirect material and tools to ensure maximum productivity % Down Time improvement (YOY) HPeV 5Manpower Management Train operators on specific line skills and soft skills (MS Office, MES System etc) Lead initiatives for performance readiness of Blue collar flexi manpower (with help of SQPDCME and HR) through classroom and on the job trainings Lead self-directed teams (SDT) for productivity improvements Coordinate with SQPDCME and HR to ensure training compliance of the Operator staff Manpower requirement Training compliance 6Shop Health Management Provide TPM trainings to operators and reinforcing the same in culture Participate in ICR/ICM- cross functional teams to identify new steps to keep cost levels minimum % of Improvement (Rejection, warranty ,IDM and Tool Cost) YOY 7Safety Management Implement safety standards in the assigned production area Drive acceptance and usage of Safety PPE’s among Operators and temporary blue collar and ensure minimum Safety incidents Arrange for the PPEs on the shop floor TRCFR Safety audit score 8Cost Management Provide inputs for preparation of annual Shop production budget basis of the production requirement Execute initiatives to derive value from waste Track and control Rejection, Indirect Material and Tools cost by proactively planning and executing initiatives Annual maintenance budget Other initiatives Execute actions for reduction of costs through TCS (Transportation, Consolidation, Services) Participate and execute initiatives to derive value from waste Participate in VAVE initiatives to drive cost reduction. Achieve WCQ Targets Cost/per car VAVE Level Tata Motors Leadership Competencies Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel Driving Execution - Translating strategy into action and execution Leading by Example - Encouraging and following ethical standards Leading Change - Recognizing the need for change, initiating and adapting to change Motivating Self and Others - Inspiring teams and individuals Functional Competencies Tags Apply now » Apply now Apply for Job Enter your email to apply
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Azure Logic Apps . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: JAX-RS - Java API- RESTful Web Services . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
3.0 years
0 Lacs
Madhya Pradesh, India
On-site
Location: Indore - Onsite Experience: 3+ Years Joining: Immediate Joiners Preferred Key Skills: PPC, Google Ads, Meta Ads, Conversion Optimization, Keyword Research, Performance Marketing, Analytics, Re-targeting, Landing Page Optimization , SEO Responsibilities: Plan and execute PPC campaigns across Google Ads, Bing Ads, and social media platforms. Conduct keyword research and optimize bids for maximum ROI. Create compelling ad copies and A/B test creatives and landing pages. Monitor and analyze ad performance, prepare performance reports. Optimize landing pages for quality score improvements. Stay updated with the latest Google Ads and paid marketing trends. Collaborate with SEO and content teams to align paid and organic strategies. Requirements: Proven experience managing PPC campaigns with measurable ROI. Expertise in Google Ads , Meta Ads (Facebook/Instagram) , and LinkedIn Ads . Strong understanding of Google Analytics , conversion tracking, and data interpretation. Hands-on experience with A/B testing , remarketing , and ad extensions . Google Ads Certification (preferred). Strong analytical and reporting skills. Excellent communication and time-management abilities. Job Type: Full-time Pay: Up to ₹600,000.00 per year
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
Gurugram, Haryana
On-site
Job Title: PPC Analyst Location: Service N Sure 2nd Floor The Statement, Golf Course Rd, Sector 43, Gurugram, Haryana 122002 https://maps.app.goo.gl/dtuozs6d2DUHPPXX6?g_st=ic Experience: 1–3 Years Employment Type: Full-Time Department: Digital Marketing Job Summary: We are looking for a results-driven PPC Analyst to manage and optimize pay-per-click campaigns across various platforms. The ideal candidate will have hands-on experience in running Google Ads, Bing Ads, and paid social media campaigns with a strong understanding of performance metrics, bidding strategies, and keyword research. Key Responsibilities: Plan, execute, and optimize PPC campaigns on Google Ads, Bing, Facebook, LinkedIn, etc. Conduct keyword research and competitor analysis to improve campaign performance. Monitor daily performance metrics to understand effectiveness of campaigns. Prepare weekly and monthly performance reports. Manage ad copy creation, landing page testing, and audience targeting. Track KPIs such as CTR, CPC, Quality Score, ROAS, and conversions. Collaborate with the content, SEO, and design teams for campaign alignment. Keep up to date with trends and best practices in search engine marketing and paid advertising. Requirements: Bachelor's degree in Marketing, Business, or any field. 1–3 years of proven experience in PPC campaign management. Google Ads Certification (preferred). Proficient in Google Analytics, Google Tag Manager, and similar tools. Strong analytical and reporting skills. Excellent communication and time management skills. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Work Location: In person
Posted 1 week ago
1.0 - 4.0 years
0 Lacs
Delhi, India
On-site
Job Requirements Job Requirements Role/Job Title - Banker-Customer Experience Business - Retail Banking Function/ Department: 'Branch Banking Place of work: PAN India Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. Deliver business target assigned as per performance score card. Giving the client need based product solutions and in the process aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. Assist in closure of all observations on audit report Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to become their banking partner of choice Key Success Metrics CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card. Qualifications Graduate - Any discipline Post Graduate - MBA preferred Experience Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Company Description LARK FINSERV, also known as THE LAS COMPANY, is a leading digital lending platform offering hassle-free loans against Mutual Funds. LARK provides instant access to funds through a 100% digital, seamless, and secure process. Our platform ensures fast loan processing without the need for a high credit score, leveraging Mutual Fund holdings for loan eligibility. LARK prioritizes security with cutting-edge encryption and offers a user-friendly interface for a smooth application process. We believe in transparency, providing clear loan terms with no hidden fees or surprise charges. Role Description This is a full-time on-site role for a Full Stack Developer, located in Noida. The Full Stack Developer will be responsible for both front-end and back-end web development tasks. They will work on software development projects, ensuring seamless integration and functionality across all platforms. Daily tasks include coding, debugging, and maintaining web applications to meet business needs and enhance user experiences. NOTE · Required Experience- 3 to 5 years. · Immediate Joiner · Must have Node.JS and PostgreSQL skill mentioned in CV. · Offered Salary would be up to 8 LPA . Qualifications · Back-End Web Development and Software Development skills. · Full-Stack Development experience. · Proficiency in modern web technologies and programming languages · Excellent problem-solving skills and attention to detail · Ability to work collaboratively in an on-site team environment · Bachelor's degree in Computer Science, Engineering, or related field · Experience in the financial technology sector is a plus To apply reach out to hr@larkfinserv.com
Posted 1 week ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Senior Associate, Data Management Engineer At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We’re seeking a future team member for the role of Senior Associate, Data Management Engineer to join our Data Management Office (DMO). This role is located in Chennai, TN – HYBRID. In this role, you’ll make an impact in the following ways: Databricks/Snowflakes experience specifically using Unity Catalogue and onboarding data. Experience organizing data products using Data Market place approach to describe and promote content. Familiarity with Data Management Maturity Frameworks such as EDM DCAM. Ability to be perform a ‘Translator’ between business users (Non-tech) and the data engineering/tech communities when using Databricks and Collibra. Ability to present data in high impact interactive dashboards. Support adoption of data & data quality culture using Databricks to embed best practices. Asset Valuations: is responsible for valuing OTC and Secured Finance assets. It ensures timely and accurate valuations of assets. The team supports various stakeholders while maintaining strong controls and meeting regulatory standards. Third Party Market data engagement Management – working closely with vendor management to oversee the products and commercial relationships used to acquire Market data. Data Stewardship - implementing the framework for organizing processes, controls, responsibilities for managing and governing data. Data Quality Management - is responsible for the monitoring, remediation and oversight of data quality exceptions supporting core data domains including: Client, Portfolio, Instruments, Positions and Analytics. Data stewardship experience e.g. maintain Data Catalogues, classifications, data lineage and logical (business friendly) data modelling. Implement a collaborative data platform for a more streamlined way of moving, transforming, analyzing. Build and maintain relationships with key stakeholders. To be successful in this role, we’re seeking the following: B.Tech/BE/BS Degree (stats, math, engineering degrees are a plus) 5 to 10 years of experience working in Data Quality and Data Management 3+ years of experience with Databricks, Snowflake, Dataiku Excellent interpersonal and client-facing skills 2+ years of experience with SQL Experience in financial industry is preferred Good knowledge of Excel At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Posted 1 week ago
3.0 - 6.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About Zupee We are the biggest online gaming company with largest market share in the Indian gaming sector’s largest segment — Casual & Boardgame. We make skill-based games that spark joy in the everyday lives of people by engaging, entertaining, and enabling earning while at play. In the three plus years of existence, Zupee has been on a mission to improve people’s lives by boosting their learning ability, skills, and cognitive aptitude through scientifically designed gaming experiences. Zupee presents a timeout from the stressful environments we live in today and sparks joy in the lives of people through its games. Zupee invests in people and bets on creating excellent user experiences to drive phenomenal growth. We have been running profitable at EBT level since Q3, 2020 while closing Series B funding at $102 million, at a valuation of $600 million. Zupee is all set to transform from a fast-growing startup to a firm contender for the biggest gaming studio in India.. ABOUT THE JOB Role: Senior Machine Learning Engineer Reports to: Manager- Data Scientist Location: Gurgaon Experience: 3-6 Years Role & Responsibilities 1) Managing the deployment and maintenance of machine learning models in production environments and ensuring seamless integration with existing systems. 2) Collaborate with ML teams to optimize models for inference performance, latency, and resource utilization. 3) Monitoring model performance using metrics such as accuracy, precision, recall, and F1 score, and addressing issues like performance degradation, drift, or bias. 4) Implement techniques such as model quantization, pruning, knowledge distillation, or hardware-specific optimizations (e.g., TensorRT, ONNX). 5) Architect, design, and develop reusable tools, libraries, and infrastructure to accelerate ML deployment and performance analysis for the broader organization. 6) Troubleshoot and resolve problems, maintain documentation, and manage model versions for audit and rollback. 7) Analyzing monitoring data to preemptively identify potential issues and providing regular performance reports to stakeholders. 8) Optimization of the queries and pipelines. Modernization of the applications whenever required. Must - Have Skills: 1) MlOps 2) Python 3) AWS 4) Bash 5) Kubernetes Desired Skills 1) Sagemaker 2) Triton 3) Nvidia 4) GPU 5) Model Optimization
Posted 1 week ago
4.0 years
0 Lacs
Mohali district, India
On-site
SourceFuse is hiring a Project Manager with 4+ years of experience for its team in India. The incumbent shall execute and maintain project management processes and disciplines in the areas of: project schedule, risk/issue management, human resource management, cost management, quality management and communication management. Education: B Tech/B.SC (IT/ CS) or BCA with MBA preferred. Graduate or Post Graduate in Computers / Electronics. Project management qualifications or experience is additional. At least 65% score in school and 60% in higher education Key Responsibilities Interfacing with clients for requirements discussions and status reporting Understanding requirements and creating SRS docs Suggesting technology landscape and creating solution definition document Plan, execute and track complete software development lifecycle. Organising and managing all phases of the project to ensure on-time completion Interface with development, design and quality assurance teams Determine and define clear deliverables, roles and responsibilities for team members. Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers. Contributes to the advancement and improvement of Agile practices within the organization. Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective Requirement Candidate should have good hands-on experience in the development of web and mobile applications. Expert in MS Office, Excel, and PowerPoint. Familiarity with web technology trends and the evolution of the Internet Excellent communication and spoken/written skills Strong sense of personal accountability regarding decision-making and supervising development teams. Demonstrated understanding of Project Management processes, strategies and methods. Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices. Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques
Posted 1 week ago
0 years
0 Lacs
Tamil Nadu, India
On-site
It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Achieve ABS cycle count accuracy >99.5% Ensure all day-to-day activities are executed as per set procedure Fully responsible for line feeding Guarantee zero-line stoppages on account of available materials Challenge to meet project targets, then apply Senior Warehouse leader and Cross functional leaders to overcome obstacles Do inventory analysis and report high value/volume inventory & Improve Turns to industry standards Improve WMS score to 80% in SCM Improve stock accuracy as per corporate guidelines and publish the report on monthly basis with C& PA for discrepancies Support to have Zero Logistics Complaints Take appropriate action to avoid ageing of parts in stores Improve claim management process Improve Team morale by playing active role within the team Work in line with PFEP Optimize logistics cost/packaging cost Work on sustainability projects to reduce carbon footprint in the supply chain Improve traceability in warehouse Work on Kitting of materials Who are we? Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com Our Commitment to Embrace Diversity: Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better. We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Posted 1 week ago
0.0 - 5.0 years
0 - 0 Lacs
Hyderabad, Telangana
On-site
HR Manager In-Office Hyderabad, Telangana, India HR Position: HR Manager Requirement: Immediate Location: Hyderabad Roles and responsibilities: Design and implement KRAs and KPIs at the organizational level to drive performance and accountability. Create measurable KPIs that align with business objectives to track employee effectiveness and productivity. Develop, update, and implement HR policies in alignment with organizational goals and compliance requirements. Manage end-to-end recruitment processes, including sourcing, interviewing, and selecting top talent for various roles. Oversee employee onboarding, orientation, and training programs. Provide guidance to employees and managers on HR-related matters, including benefits, policies, and performance issues. Resolve employee relations issues and conflicts effectively and fairly. Collaborate with department heads to identify and address HR needs and drive strategic HR initiatives. Ensure compliance with employment laws and regulations specific to the clinical technology field. Maintain accurate HR records, prepare reports, and analyze data to support decision-making. Host engaging workplace events for employees. Lead initiatives to boost employee engagement, retention, and professional development. Support as an HR Coach in performance cycles, including annual compensation reviews and variable pay administration. Review department budgets to ensure adherence and compliance. Identify training needs and oversee training program implementation and monitoring. Manage performance systems and run performance cycles from commencement to score generation. Handle employee promotions and salary adjustments effectively. Stay updated on industry trends and HR best practices. Requirements: Master’s or bachelor’s degree in Human Resources, Business Administration, or a relevant qualification. 5 to 10 years of progressive HR experience in the clinical technology or healthcare technology industry. Knowledge of clinical technology would be a significant advantage. Strong understanding of HR laws, regulations, and best practices. Exceptional communication, interpersonal, and leadership skills. Proven confidentiality and discretion handling sensitive information. Proficiency in HR software and Microsoft Office Suite. HR certification (e.g., PHR or SPHR) is a plus. Ability to operate across all HR functional levels – strategic, operational, and tactical. Robust passion for and commitment to HR and organizational wellbeing. Good to have: Excellent communication and analytical skills. Strong interpersonal skills with experience in staff management. Proficiency in strategic planning and organizational management. Effective networking capabilities to share knowledge and experiences with peers. A solution-oriented mindset for addressing challenges. Fluency in English in both oral and written communication. Employment Type fulltime Experience Level mid-senior-level Work Experience (years) 5 - 8 Years Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹67,000.00 per month Benefits: Leave encashment Experience: HR: 5 years (Preferred) Language: English (Preferred) Work Location: In person
Posted 1 week ago
0 years
0 Lacs
Bangalore Rural, Karnataka, India
On-site
Job Purpose Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms. Education Qualifications Graduation/ Post Graduation Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections Job Requirements Functional Competencies Operational Effectiveness Finance Management Analysis and Problem Solving Results Orientation Behavioural Competencies Self-Development Emotional Intelligence Customer Service Orientation People Management Communication Teamwork and Collaboration
Posted 1 week ago
0 years
0 Lacs
Bangalore Rural, Karnataka, India
On-site
Job Purpose Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms. Education Qualifications Graduation/ Post Graduation Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections Job Requirements Functional Competencies Operational Effectiveness Finance Management Analysis and Problem Solving Results Orientation Behavioural Competencies Self-Development Emotional Intelligence Customer Service Orientation People Management Communication Teamwork and Collaboration
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job description: Job Description Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client ͏ Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify designs or repair equipment as needed e. Allocates modules for testing and verification and reviews data and project documentation f. Provides guidance on technical escalations and review regression testing data g. Prepares documentation containing information such as test case and product scripts for IP and publishes it to the client for feedback and review h. Ensures all project documentation is complete and uploaded as per technical specifications required by the client 2. Provide customer support & governance of VLSI components & hardware systems a. Identify and recommend system improvements to improve technical performance b. Inspect VLSI components & hardware systems to ensure compliance with all applicable regulations and safety standards c. Be the first point of contact to provide technical support to client and help debug specific, difficult in-service engineering problems d. Evaluate operational systems, prototypes and proposals and recommend repair or design modifications based on factors such as environment, service, cost, and system capabilities ͏ 3. Team Management a. Resourcing i. Forecast talent requirements as per the current and future business needs ii. Hire adequate and right resources for the team iii. Train direct reportees to make right recruitment and selection decisions b. Talent Management i. Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness ii. Build an internal talent pool of HiPos and ensure their career progression within the organization iii. Promote diversity in leadership positions c. Performance Management i. Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. ii. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues iii. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below d. Employee Satisfaction and Engagement i. Lead and drive engagement initiatives for the team ii. Track team satisfaction scores and identify initiatives to build engagement within the team iii. Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team iv. Exercise employee recognition and appreciation ͏ Deliver No. Performance Parameter Measure 1. Verification Timeliness, Quality and coverage of verification, Compliance to UVM standards, Customer responsiveness2. Project documentation and MIS 100% on time MIS & report generation Complete Project documentation (including scripts and test cases)3. Team% trained on new skills, Team attrition %, Employee satisfaction score (ESAT) ͏ Mandatory Skills: VLSI HDL Verification . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
1.0 years
0 Lacs
Mohali, Punjab
On-site
Work with us Career @ Bluebash Come Along and Connect! Life here is jam-packed with action, appreciation, and accomplishments. We hire great talents from across the globe, persuade them to create something unique, give them the liberty to work in all the departments, let them grow, and enjoy all the festivals together. A unique destination for job satisfaction and fruitful life. Business Development Executive (Upwork Bidder): 0 - 5 Years Experience Location: Mohali, Punjab Job Type: Full-Time / Part-Time / Contract Job Overview: We are looking for a smart and results-driven Upwork Bidder / Online Business Developer to join our team. This individual will be responsible for identifying and acquiring new clients on Upwork by crafting persuasive proposals and nurturing relationships with potential leads. You will play a key role in bringing projects related to Ruby on Rails , React.js , AI/ML , SaaS products , and custom application development . Key Responsibilities: Identify relevant jobs/projects on Upwork and other freelance platforms. Write customized, high-converting proposals that highlight Bluebash’s strengths. Maintain a high response and conversion rate. Regularly follow up with potential leads and communicate with them effectively. Coordinate with the internal tech team to align proposals with service capabilities. Manage and update CRM with bid status and client interactions. Research client needs and market trends to refine bid strategy. Requirements: Prior experience as an Upwork bidder or online business developer (1+ year preferred). Excellent written and verbal communication skills in English. Strong understanding of software development technologies and terminologies. Ability to write tailored and compelling proposals. Basic knowledge of platforms like Ruby on Rails, Python, React, Node.js, and AI tools is a plus. Familiarity with CRM tools and bidding strategy. Self-motivated, goal-oriented, and able to work independently. Why Join Bluebash? Opportunity to work with an award-winning, fast-growing tech company. Work alongside a passionate, experienced, and global team. Transparent and performance-based incentives. Flexible work culture. Exposure to international projects and clients. Process of Interview The selection of any candidate is purely dependent on their performance in the interview process. Generally, there are three stages in the interview process which are as follows. Aptitude Test This part of interview is the First stage where you need to perform a program practically and show the output of the same. Technical Interview If you score good! Next will be a panel interview with our technical team, be prepared to answer what you’ve learned so far. HR Interview A series of questions to assess your background & fitment in our company. Then a super welcome after mutual agreement. Culture At Bluebash Shared Values, Mindfulness, Trust, and Learning Through Innovations are keys to our success. Mindfulness Mindfulness and realistic skill-sets are the center of our culture in day-to-day communication and execution. Mentorship Leading from the front, mentorship assists us to grow personally and professionally. Transparency and Autonomy Everyone independently understands their roles & responsibilities in making decisions. Happiness We believe success is only possible if we keep both our clients as well as employees satisfied & engaged. A Healthy Environment Be it development, sales, or marketing - whatever we do, we do it as a team. We organize fun-filled events. Exceptional Benefits You get all employee benefits—enough leaves, vacation time, and awards with other work benefits.
Posted 1 week ago
0.0 years
0 Lacs
Pune, Maharashtra
On-site
Vice President, Product Management I At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Vice President,Product Management I to join our Corporate Trust, Control Hub team. This role is located in Pune, Maharashtra – Onsite. In this role, you’ll make an impact in the following ways: Primarily responsible for ensuring the accuracy and integrity of product approval data contained within product catalogues, in line with governance and policy requirements. Analysis of data variances or inaccuracies and creating proposals for resolution. Work closely with Product Data Governance Lead and Product Owners to complete product rationalizations. Engagement with business line projects requiring the use of product approval information. To be successful in this role, we’re seeking the following: Bachelor’s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred. Fluent in English. Excellent written and oral communication skills are essential. Strong Excel and analytical skills are essential. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here’s a few of our recent awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune, 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Posted 1 week ago
0.0 - 9.0 years
0 Lacs
Chennai, Tamil Nadu
On-site
Siemens is an innovation and technology leader in industrial automation and digitalization. In close collaboration with our partners and customers, we are the driving force for the digital transformation in the discrete and process industries. Every day we push the boundaries of what is possible like developing state-of-the-art high-speed trains and intelligent robots. Therefore we need Ambassadors for new insights, hardworking storytellers, and passionate captivators in marketing and sales who make our customer relationships strong. We’ll open up endless possibilities for you to do just that; make the important things a reality! What you would be doing? Responsible for achieving the assigned order income target for LV Motors Order acquisition from Direct / Indirect customers (through Channel Partners) inthe assigned region. Plan, develop and achieve business targets in End Users, EPC & OEM segments. Should be able to identify new business opportunities from new markets & segments. Systematic sales approach, support CRM process and ensure the Data Quality, market transparency . Effective account management of Top Retention and Conversion Customers. Drive product promotion initiatives through in-plant customers seminars, exhibitions, other initiatives. Enhance effectiveness of channel partners by engaging them in competence enhancement and promotional events Enhance Net Promotor Score by enhancing overall satisfaction of customers. Should possess sound technical knowledge and important soft skills like -effective communication & articulation, sales attitude & Growth mindset, etc. How do you qualify for the role? Candidate with an Engineering Degree in Electrical with 5-9 years of Sales and channel handling experience preferably in LV Motors We would be happy to welcome you to our Siemens Family, please feel free to apply on the website. If shortlisted, we will be calling you for next steps soon. You will be performing this from Coimbatore, Tamil Nadu location, where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. We’re Siemens. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow.
Posted 1 week ago
1.0 - 3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
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