Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
0 years
1 - 1 Lacs
Gurgaon
Remote
About Voxturr: Voxturr is a leading digital growth marketing agency focused on helping startups and enterprises scale through performance marketing, SEO, product-led growth, and automation. With a data-driven approach and cross-functional expertise, we help brands achieve measurable and sustainable growth. About the Role: We’re looking for a detail-oriented and driven SEO Intern to join our marketing team with a focus on link building. This is an excellent opportunity for someone who has hands-on knowledge of SEMrush, Ahrefs, Moz, and can extract and analyze domain metrics to find and engage with quality backlink opportunities. If you’re someone who loves research, has strong negotiation skills, and understands the importance of clean, high-authority backlinks in SEO, this internship is for you. Key Responsibilities: ● Research and identify potential websites for backlinks using tools like SEMrush, Ahrefs, Moz, and SimilarWeb ● Extract and analyze relevant data such as DA (Domain Authority), DR (Domain Rating), spam score, organic traffic, and keywords to qualify sites for outreach ● Conduct targeted email outreach to webmasters, bloggers, and publishers for guest posts, link placements, and collaborations ● Draft personalized outreach messages and follow-ups to improve response rates ● Maintain and update outreach tracking sheets and CRM tools ● Collaborate with SEO and content teams to align backlink opportunities with content strategy ● Monitor backlink performance and assist in generating regular reports Job Type: Internship Contract length: 6 months Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Flexible schedule Paid sick time Work from home Work Location: In person
Posted 1 week ago
2.0 - 5.0 years
0 Lacs
Gurgaon
On-site
Job ID: 35965 Location: Gurgaon, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls Key Responsibilities He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: o Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; o Ensure that your actions do not put others at risk; Work in a healthy and safe manner; o Encourage others to work in a healthy and safe manner o Report all accidents and incidents and bring to the attention of the management any hazard in the workplac Risk Management Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct. Skills and Experience Diligent & Punctual Knowledgeable about the role Certified with relevant courses Confident Fluent in Language Banking Exposure Management Information Skills Good Interpersonal Skills Customer and Service Oriented Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge Management Information Skills Good Interpersonal Skills Qualifications Education: Graduate/Post Graduate(From A Recognised Institution) Languages: Hindi & English Role Specific Technical Competencies Communication Skills Product Knowledge Market Knowledge About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 1 week ago
6.0 years
0 Lacs
Gurgaon
On-site
Location Gurugram, Haryana, India Category Other Posted Date 07/31/2025 Job Id P-101026 Job Requirements Job Purpose: Quality SQA assists in managing the development of vendors ensuring an adequate supply of components for existing products as per design changes, capacity enhancements/ replacements within the cost, quantity and quality targets. Key Responsibilities: Identify potential suppliers and send RFQ to them based on part design and bill of materials received from current engineering. Gauge capability of suppliers by conducting design for manufacturing (DFM) discussions with suppliers. Track metrics such as number of aging design releases, rejection rates of incoming parts and level of adherence to direct on line targets. Calculate target costing for components in collaboration with the Cost Management team. Propose suppliers based on suitable evaluation in collaboration with the Quality Assurance team and ensure that proposed suppliers meet the target band. Provide technical guidance (mechanical and engineering feedback) to shortlisted suppliers in order to meet component reliability, supply chain efficiency and overall cost reduction. Conduct component inspection audits and supervise supplier quality engineers responsible for component release. Resolve quality issues and monitor corrective procedures as per guidelines specified by quality assurance. Ensure completion of the Product Part Approval process in collaboration with Current Engineering and Quality assurance. Handover to procurement team for sourcing material for start of production runs. Drive improvement in supplier audit score and reduction in line rejection/ field rejection of parts Ensure adherence to business plan targets/vehicle. Education: B.E. / B. Tech in Mechanical / Automobile Engineering. Experience: 6+ years’ experience in the vendor development function in the automobile industry (OEMs, ancillaries). Fast Track Career Growth Outstanding launches and riding events Riders' Leave Leadership Development Programs Medical Insurance and Life Cover Career Progression via internal movements Equal Employment Opportunity Amazing Employee Discounts on company products Voluntary Parental Coverage - Medical Insurance Rewards and Recognition Maternity & Paternity leave and benefits
Posted 1 week ago
0 years
3 - 5 Lacs
Panchkula
On-site
Branch Head Job Title Branch Head Function Regional Business Reporting to Regional Business Head & Regional Sales Head 1. Purpose Responsible for driving the branch profit & loss through effective management of branch / area sales, operations and support teams 2. Key Responsibilities Responsibilities Strategic Support Regional Head & Regional Sales Head in developing the short term and long term sales plans for the region in terms of revenues (volumes, profitability, number of customers, key accounts etc) Develop short term and long term business plans for the branch in terms of revenues (volumes, profitability, number of customers, key accounts etc) and service delivery (delivery performance, transit times, net service levels, reach enhancement, etc) Monitor branch performance against the set targets / performance benchmarks and identify and drive implementation of corrective actions for development of new products / services Financial Responsible for development of the annual branch budget by analyzing previous years’ performance and growth expectations/projections for the year; Also responsible for review and approval of are budgets Undertake quarterly / monthly budget reviews to track and ensure adherence to the annual budget. Formulate action plans to manage deviations, if any Review and monitor the branch/ area revenue performance in terms of actual sales growth and profitability as against targeted numbers. Take appropriate steps to reduce deviations, if any Evaluate profitability of all branch customers and key accounts on a periodic basis. Identify issues, if any, and develop plans to meet the set profitability targets Track product-wise yields on a periodic basis. Identify issues, if any, and develop plans to meet the set yield targets Monitor expenses under various heads to ensure adherence to budgeted costs for the branch/ area; Track Operating Costs per Movement (OCPM) and Operating Cost per Kilogram (OCPK) on a regular basis at the branch/ area level and take corrective actions, if any Drive timely collections from all customers in the branch/ area and achieve account receivables related objectives (e.g. logic remittance, DSO, etc.) as per the targets Operational Drive branch revenues and ensure the growth of all products, services and channels in the branch; Also drive revenues through channel partners (i.e. RSPs) Oversee area revenues and ensure the growth of all products, services and channels in the area Oversee the entire sales management process in the branch and areas (under the branch) and resolve any issues escalated during the process Drive growth and penetration in assigned new and existing national key clients on a Pan India basis for which the Branch Head is lead sponsor Play an active part in contract negotiations and finalization for assigned large and key accounts Establish and maintain relationships with potential large clients in the branch/ areas under the branch through regular interactions with key decision makers Drive reach enhancement initiatives like Tier 2 and Tier 3 cities expansion, RSP development etc in the branch/ area as per the organization strategy Drive setup of “One-Retail” outlets in branch/ area as per plan Ensure timely, accurate and profitable delivery of shipments to customers as per contractual terms and conditions through ensuring effective management of DP, Apex, Surface, International, E-Retail etc operations at service centers / PUD centers Ensure adherence to Standard Operating Procedures and Execution Excellence in the branch (e.g. On-time delivery performance, Transit times, RTO reduction, reduction in errors etc) Oversee adherence to Standard Operating Procedures and Execution Excellence in the area (e.g. On-time delivery performance, Transit times, RTO reduction, reduction in errors etc) Ensure adherence to all regulations and statutory compliances as applicable in the branch (including areas under the branch) Responsible for liaison with local Civic, Government and Statutory bodies for resolution of any operational issues faced by the branch/ area People Provide direction, guidance and support to branch employees to help them discharge their duties effectively Monitor the performance of the team on a continuous basis to identify key performers Mentor and coach subordinates to develop the team’s capabilities and build a robust succession pipeline Ensure that the branch is adequately staffed as per the manpower requirements Ensure high level of employee engagement and retention of key performers 3. Key Result Areas and Key Performance Indicators S.no Key Result Areas Key Performance Indicators 1. Drive growth of revenues and volumes in branch EBIT target for the branch % achievement on revenue target for branch % achievement on product-wise and channel-wise revenue targets for branch % growth in volumes in terms of number of pieces and tonnage in branch Achievement of product-wise yield targets (Yield / piece) in branch 2. Drive timely collections for the branch Account Receivables (% reduction in receivables in excess of 60 days, 90 days, 150 days) Logic Remittance target 3. Optimize costs in the branch % reduction in Operating Costs for the branch (i.e. OCPK and OCPM) 4. Drive Market Growth % increase in revenues (pan-India) from accounts for which the Branch Head is lead sponsor % increase in revenues from SMEs from branch 5. Reach Enhancement Support Expansion into Tier 2 and Tier 3 cities as per plan (through RSPs and BDEs) Setup of 'One-retail' outlets as per plan 6. Monitor branch operations Overall adherence to branch service quality in terms of Net Service Levels (NSL) Compliance to all applicable statutory and regulatory requirements in the branch 7. Support in the execution of Corporate Initiatives Implementation of various corporate initiatives (e.g. WDL implementation, new product development & launch, etc) as per timelines 8. Ensure Performance Driven Culture Adherence to Performance Management system timelines and guidelines 9. Support Employee Capability Building % Key branch positions with identified successors / potential successors 10. Drive employee morale and engagement Employee Satisfaction Score of employees in branch % attrition in the branch
Posted 1 week ago
1.0 - 4.0 years
0 Lacs
Delhi
On-site
Job ID: 35927 Location: New Delhi, IN Area of interest: Customer Services Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls Key Responsibilities He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner Report all accidents and incidents and bring to the attention of the management any hazard in the workplace Skills and Experience Addressing Customer Needs Anti-money Laundering Policies and Procedures Bank Account Features and Services Customer Experience Management Customer Interaction Customer Retention Qualifications Graduate/ Post Graduate Customer Orientation and service focus Anywhere between 1 - 4 years of overall experience Banking knowledge, understanding of front and back office processes and procedures Good Interpersonal Skills Strong Communication Skills Team-playing ability About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 1 week ago
2.0 - 5.0 years
0 Lacs
Delhi
On-site
Job ID: 35983 Location: Delhi, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls Key Responsibilities He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: o Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; o Ensure that your actions do not put others at risk; Work in a healthy and safe manner; o Encourage others to work in a healthy and safe manner o Report all accidents and incidents and bring to the attention of the management any hazard in the workplac Risk Management Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct. Skills and Experience Diligent & Punctual Knowledgeable about the role Certified with relevant courses Confident Fluent in Language Banking Exposure Management Information Skills Good Interpersonal Skills Customer and Service Oriented Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge Management Information Skills Good Interpersonal Skills Qualifications Education: Graduate/Post Graduate(From A Recognised Institution) Languages: Hindi & English Role Specific Technical Competencies Communication Skills Product Knowledge Market Knowledge About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Delhi
On-site
Job Overview: We are seeking a motivated Junior Content Writer to join our Content team. As a Junior Content Writer, you will assist in the creation of engaging and high-quality website copy for SMBs. This role provides an excellent opportunity to develop your skills in content writing within a dynamic team environment. Overall Objective: Write high-quality, engaging website copy that increases leads and conversions for UK-based SMB lead generation websites, adhering to British English standards and cultural nuances. KRAs: Content Engagement and Readability: KPI: Flesch-Kincaid Reading Ease Score: Maintain above 70 score for all content (targeting easier readability for UK audiences). Accuracy and Cultural Nuances: KPI: Zero spelling and grammar errors in all content (as evaluated by a professional editor or reputable grammar checking tool). KPI: Content adheres to British English spelling, punctuation, and grammar conventions. KPI: Content avoids cultural references or slang not understood by the UK target audience. Website Brief Adherence: KPI: All content adheres to the agreed-upon website brief (word length, tone, target audience, key messages, etc.). SEO Optimization: KPI: Keyword density within the recommended range for targeted keywords. KPI: Meta descriptions optimized for click-through rates and include relevant keywords. KPI: Compelling calls to action (CTAs) that encourage conversions. Qualifications: Bachelor's degree in English, Mass Communication, or a related field. Must have studied in English medium in school. Class 12 English score to be a minimum of 90/100. Software Knowledge: Proficient in word processors (Microsoft Word, Google Docs). Grammar and spell-check tools i.e Grammarly Knowledge of Plagiarism checkers i.e. Copyscape, Turnitin Ability to write effective GenAI prompts Ability to judiciously use AI tools for self review and continuous improvement of work quality Essential Requirements: Experience in writing website content. Written content for global markets. Strong command of grammar & punctuation. Excellent research abilities. Should have a portfolio showcasing diverse and well-crafted written content. Familiarity with SEO principles and best practices. Preferred Skills / Requirements: Experience in creating content for digital marketing and social media. Detail-oriented with a keen understanding of brand consistency. Ability to adapt writing style to different audiences and platforms. Ability to collaborate effectively in a team environment. Content writing/ creative writing certificate will be preferred. IELTS certification Experience : 0 - 2 years of work experience in a similar role. Career Path: As a Content Writer, you will have the opportunity to grow and advance within our organization. Continued dedication and successful content creation may lead to potential progression into roles such as Content Writer or other leadership positions within the content department. Salary: Commensurate with skill and experience Adaan Digital Solutions Pvt. Ltd (www.adaan.com) Adaan Digital Solutions is a full-service digital agency specializing in visual communication design, content creation, content curation, and digital marketing. We offer consultation for digital transformation and fulfilling digital marketing services and solutions for businesses of all sizes and scales. As a digital fulfillment partner for leading publishers and digital agencies across Australia, India, Europe, Canada, the USA, and the Caribbean, we have built over 1 million websites for SMBs in the last 20 years of our operations. Our USP is creating Total Internet Marketing Environments (TIME) utilizing Technology, Innovation, Measurement & Experience across the web and mobile. We are proud to carry forward the legacy of the 100-year-old publishing group, Tej Bandhu Group. Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Paid time off Language: Hindi (Preferred) English (Preferred) Work Location: In person
Posted 1 week ago
0 years
0 Lacs
Tamil Nadu, India
On-site
It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Key Vision, Mission and Values of the Co. Vision: Revolutionize the way the world moves and future generation. Mission: Unlock our customer’s potential by delivering innovative and lasting transportation solution. Values: People first, Expand the possible, Embrace diversity, one Wabtec Key mission for the profile/position: - Commitments towards achieving company goals as defined in policy deployment focus areas, or KPI (Workday). To work towards MCP score, safety score,7S score, GOMB (Global operation metric board. Fulfil timely delivery commitments to customer and avoid late deliveries by production and productivity as per target agreed. Reinforce 5S Practices, Sustain the improvements already made and move to next level in production. B and C area. Strictly adhered to Safety QRQC and line QRQC. Participation in Kaizen and continuous activity initiatives. Responsibilities Responsible for all maintenance activities of Plant Working towards achieving 7S score in B and C area . Taking leadership to trained new and existing manpower as per skill enhancement plan. Promoting Kaizen and taking lead to increase the quantity as well as to take lead to complete the kaizens which are in under process to meet co. target as per agreed. Working towards to achieve group KPI like OR, DLE, UR and productivity as per target. Development of cell leaders. Daily monitoring of production and take appropriate action to bridge gap if any. Involvement in ISO system and IRIS certification. Should increase knowledge of MS word, Excel, and power point by providing training by Co. Fulfilment of documentation activity like work to be carried out as per work instruction, daily check sheet, safety work instructions and two-minute warning. Identification of near miss and action for their closer. Line and safety QRQC closer on daily bases. MO closing on daily bases and report extraction. Validation of safety check sheet as per requirement and bridge the gap if any. Group KPI MCP score, safety score,7S score, GOMB (Global operation metric board. HSE KPI: Zero Accident: Number of Days without Lost-Time Accident, Number of Days without Minor Accident, Number of Workplace Accidents. Health, Safety and Environment and working conditions. Ensure full respect of HSE (Health, Safety and Environment) rules and regulations. Drive HSE (Health, Safety and Environment) process within Business Unit Drive improvement of working conditions and ergonomics within Business Unit Development of the team Ensure proper induction of new operators on the line. Build training plan to increase team autonomy; ensure training and coaching of team members Manage annual performance appraisal for all team members. Plan development of the people (validation and support from Small Factory Unit manager and Human Resources Manager when appropriate): training, job evolution Validation of polyvalence plan. Ensure recognition upon individual performance: propose promotion and merit increase; take part of the decision process. Ensure proper flow of information to and from the team: top 5 with Cell Leaders, regular information meetings, rapid cascade of critical information and of messages from management. Health, Safety and Environment and working conditions Ensure full respect of Heath Safety & Environment rules and regulations Responsible for immediate stopping of a line in case of safety risks Lead Heath Safety & Environment core teams and drive implementation to follow Drive improvement of working conditions and ergonomics Group KPI Inline with group sustainability projects Reducing the carbon footprint as per group requirements HSE KPI: Monitoring of Number of Workplace Accidents Loss time and without loss time and taking appropriate actions. Who are we? Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com Our Commitment to Embrace Diversity: Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better. We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Posted 1 week ago
1.0 years
4 - 6 Lacs
India
On-site
JOB DESCRIPTION: Job Summary: The Inventory Stock Auditor will be responsible for conducting physical stock audits at retail stores and warehouses, reconciling system records with actual stock, identifying variances, and driving improvements in inventory management and shrinkage control. Key Responsibilities: - Conduct scheduled and surprise stock audits across retail and distribution points. - Compare physical inventory with POS/ERP records. - Investigate variances and identify causes such as theft, spoilage, scanning errors. - Audit SOP adherence related to stock handling and movement. - Report on high-value, shrinkage-prone items. - Liaise with store teams for corrective action and process improvement. - Draft and submit audit reports with findings and recommendations. - Support annual stock-taking and external audit activities. - Assist in rollout of loss prevention strategies. - Accuracy in inventory reconciliation reports. - Reduction in shrinkage levels across audited locations. - Compliance score on SOP adherence. - Timely submission of audit reports. - Number of discrepancies resolved post-audit. - Frequency of audit coverage across stores/warehouses. Required Skills: - Inventory auditing in retail - Excel (VLOOKUP, Pivot Tables) - Familiarity with POS & ERP systems (SAP, Oracle, Dynamics) - Strong observation and analytical skills Preferred Skills: - Experience in fashion, grocery, electronics, or department store retail. - Understanding of shrinkage control, cycle count planning, and visual merchandising compliance. Attitude Required: - High attention to detail - Integrity and reliability - Willingness to travel regularly - Problem-solving mindset - Proactive and accountable approach Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Experience: Inventory auditing in Retail: 1 year (Required) Excel Advance: 1 year (Required) Willingness to travel: 25% (Required) Work Location: In person
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
Chennai
On-site
Job ID: 35969 Location: Chennai, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue target Responsibilities Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received for branches through COMMAND. Gather/prepare statistics for service quality and productivity indicators Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections Find ways to improve operational efficiency and control costs to meet cost budgets Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities Responsible for general reconciliation and control activities Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff Contribute to branch performance through referrals, efficient customer service, effective operations controls He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times. Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD & Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance Responsible for health and safety for all. As part of the Health and Safety guidelines you should: Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace; Ensure that your actions do not put others at risk; Work in a healthy and safe manner; Encourage others to work in a healthy and safe manner Report all accidents and incidents and bring to the attention of the management any hazard in the workplace Key Responsibilities Risk Management Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association Skills and Experience Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Banking knowledge Management Information Skills Good Interpersonal Skills Role Specific Technical Competencies Diligent & Punctual Knowledgeable about the role Certified with relevant courses Confident Fluent in Language Banking Exposure Management Information Skills Good Interpersonal Skills Customer and Service Oriented About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 1 week ago
100.0 years
2 - 3 Lacs
Chennai
On-site
Tamil Nadu, Chennai, Tamil Nadu, India Department Retail TF - Retail Excellence Job posted on Jul 30, 2025 Employment type White Collar About the company -TVS Motor Company is a reputed two and three-wheeler manufacturer globally, championing progress through Mobility with a focus on sustainability. Rooted in our 100-year legacy of Trust, Value, and Passion for Customers and Exactness, we take pride in making internationally aspirational products of the highest quality through innovative and sustainable processes. The Company was started in 1979 as the flagship brand of TVS Group, which was founded by T.V. Sundaram lyengar. Under the persistence and diligent leadership of the Chairman Emeritus, Venu Srinivasan, the company has become the largest member of the TVS Group in terms of size and turnover. Prof Sir Ralf Dieter Speth, Chairman, TVS Motor Company and Sudarshan Venu, Managing Director, TVS Motor Company are forging a bright path for the future of the company. Today, TVS Motor is present in 80+ countries and has over 50million happy customers in India. The Company also has strong socially responsible focus and supports the Srinivasan Services Trust to carry out numerous sustainable initiatives to positively contribute to the lives of communities across regions. Group Company: TVS Motor Company Lead - Dealer Operation Excellence Purpose of the role: What: To enhance Customer satisfaction & Retention for fostering sustained business growth and profitability of our channel partners and company. How: This would be done through robust daily work management, problem solving by leveraging digital platforms and fact based analysis and rigorous people development. Role Description: Implement Retail Process / Success process SOPs around customer experience areas Achieve Platinum + Gold category QLQD score for Priority dealerships (Dealer Balance Scorecard) Improve upkeep of dealership (1S & 2S) through MDMR concept using Store management App. Develop TEI culture at the dealership to deliver customer experiece in every touch point and capture delight stories Ensure adequacy and competency of dealership staff (DSE & DSM) Sales team capability development through Project Goldmine / enquiry management system Drive usage of digital platforms for effective PDCA Ensure dealership staff (DSE & DSM) trained against skill based training plan Enable horizontal deployment of chosen best practices and customer delight events in all priority dealerships through cluster forums Undertake dealership visit to Develop a culture of structured PDCA meeting at the dealership to sustain performance and identify breakthrough actions. Conduct review & control at dealership along with TMs and feedbacking to dealership for improvement and action Managing Points: Dealers achieving customer experience score (non-buyer NPS & buyer NPS) Achieve Platinum & Gold category score in QLQD DSE productivity improvement (DSEs with >30 retail / month) WOW moment and Best practice stories captured Develop DLs competency to adopt QC method of problem solving Competencies: Functional competency Dealership sales process and activities QC method of problem solving Basic computer knowledge in MS xl & ppt Behavioral competency People manager Customer centricity Rigor in execution
Posted 1 week ago
10.0 years
1 - 4 Lacs
Erode
On-site
Description FACILITATOR SECONDARY Purpose of Role To guide and support secondary students in reaching their full academic and personal potential by delivering engaging lessons, creating a positive learning environment, and contributing to school-wide growth. The role upholds child safety, continuous improvement, and collaboration, ensuring meaningful learning and well-being for every student. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. Role Definition Teachers Inspire, Guide and encourage students to develop and fulfil the student’s academic potential. They plan, organize and implement the instructional program. Responsibility Deliverable Delivering the Curriculum Supporting the Students Participation In School Development Tasks & Activities Delivering the Curriculum Take responsibility in supporting, nurturing and taking a genuine interest in the holistic development of children assigned to you. Work closely with the Co-ordinator and fellow teachers to ensure the effective preparation and delivery of the plans Putting into practice the school’s learning and Teaching Strategy and employing a wide variety of learning and teaching tools to make learning both effective and enjoyable. Ensure curriculum documentation is recorded in the work planners and meet the deadline. Ensure that the notebooks are corrected and proper feedback is given to the students. Ensuring that all students are able to progress according to their ability. Maximising learning opportunities both within and outside the classroom through fieldtrips, visiting speakers, varied teaching styles and resources. Establishing and monitoring clear homework expectations and providing meaningful feedback. Supporting the Students Ensuring discipline (refer discipline policy) at all times in classrooms, playgrounds, and in school buses is a matter of moral obligation of every teacher. Ensuring all the students perform very well in their academic assessments both in board as well as their FA’s and SA’s. Identifying students who need SEN support and providing personalised care to bring them on par with others, during and after school hours. Teachers need to see that all students speak only in English at all times except in second language classes. Maintain positive learning environments where students are actively and collaboratively engaged in learning Giving constructive, positive feedback to students through dialogue and marking of their work. Plan outbound learning and guest/expert sessions along with the coordinator. Keeping accurate records of the progress of each student. Keeping appropriate levels of confidentiality regarding students Being flexible in order to help the school meet the needs of students Reporting student progress to parents through conferences and written reports. Creatively displaying student work within classrooms and the shared areas of the school To be a mentor for the students for their academic and personal needs. Inform the coordinators if the student needs the support of Student Counsellor. Participating in Whole School Developments Punctuality to school and classes must be the order of the day collaborating with colleagues on curriculum planning and development Attending and helping to organise events for students, parents or the wider community. Reporting any maintenance or health and safety concerns directly to the help desk Working effectively in a transparent and collaborative manner and provide professional support for colleagues Show responsibility in safe and proper use of school facilities and resources. Reporting any maintenance or health and safety concerns directly to the help desk Take charge in creating a healthy and safe environment for the students. Be observant and vigilant on safety and discipline aspects while in field trips, dining hall or in school bus. Key Performance Indicators (KPIs) Positive Student Survey Completion of Minimum training hours Managing and Display of Student works in the Soft Boards and across learning environments Board handling facilitators Salem – CBSE- Gr 10 and 12 all above 70%. Cambridge 100% pass results in Grade 8th, 10th, 11th and 12th. Erode Cambridge 100 % pass results in 8th, 10th, 11th and 12th Demonstrates progression on school average score of respective Cambridge subjects in every series College admissions in Ivy league, Top 10 universities in India and Abroad Collaboration mandatory – minimum 5 posts on teaching and learning strategies, minimum 5 contributions to resource pool of respective subject areas for teaching and learning – per month (evidence from MT platform) Constructive interactions with SME, team members and across campuses – sharing of worksheets, QPs etc for the partnership benefit of rigorous teaching and learning (MT platform) Portion completion within the timelines of the policy – July for Nov series, Oct for March series and May series Maintaining student mark score record and ensuring every child is progressing – Academic tracker Reminder System implementation and house point deduction evidence Support programme for two periods immediately after a unit test before proceeding to the next unit. Timely notebook correction and feedback. Adherence to HW policy. All templates related to planner and compliances to be followed. Skill Proficiency In English Clear Communication Collaborative Skills Analytical Skills Counselling Self-Management Knowledge Subject Knowledge IT Teaching Strategies and Methodologies Traits Principled High energy Persistence Honesty and Integrity Approachable Empathetic Diplomacy Humility Motives Self-Development with Organizational Growth Values Values matching with the Mission of the TIPS Commitment and Passion ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history. ISP Commitment to Diversity, Equity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.
Posted 1 week ago
0 years
3 - 4 Lacs
India
On-site
Sharing the JD for Voice process: Job Role: · Answer inbound calls and assist customers with their Queries/Request/Complains. · Raise Request & Complaints on behalf of the customer in the CRM tool. · Generate leads and educate customers about new products & their benefits. · Maintain and adhere to compliance guidelines · Capture problem indicators, highlight and suggest improvement · Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy · Maintain adequate knowledge levels on products, processes and systems used · Ensure sales target are met Must know Hindi and English · Skills Required: o Excellent verbal communication skills o Ability to comprehend, capture as well as interpret basic customer information o Strong customer service focus Kindly review the above information and let us know if you are interested in proceeding further. If you have any questions or need clarification, feel free to reach out. Looking forward to hearing from you soon. Best regards, Fredrick Rudolf 9445760488 Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person
Posted 1 week ago
12.0 - 15.0 years
3 - 8 Lacs
Chennai
On-site
Responsibilities & Key Deliverables Monitor and improve Customer Satisfaction parameters across the region-MTTR, TCF, Periodic Feedback and CaPS and personal customer visits. Monitor and strategically improve STR, AMC Sale, Bharosa Sale, Spares and Lubricants business across the region to exceed the targets. Motivate the Customer care team ( CCM, TM and Tech Support ) in the region for high level performance and excitement. Mentor the team in the region for their continuous self development. Keep the Dealer principal motivated through various communications, incentive schemes and updates. Keep the dealer technician team excited by ensuring - Parivaar meets, execution of Star Club, Product Improvement Proposal, Sarathi. Improve the reach through Saathis, Synergy, dealer outlets, Vans and Bikes. Execute the initiatives rolled out by the Head Office- Bikes and Vans at dealerships, DMS usage. Manage funds in coordination with the Zonal Heads Sales. Manage all the basics - Participate in morning call everyday, Open tickets monitoring, Customer connect, VIN wise data, Outstand ings, C forms, Min Stock at dealerships, Retro, Float Stock, FOC dispatches, SMC/BDSS maintenance, timely settlements of Warranty and Debit notes, Quarterly NOCs fro dealers, Smooth start and Closure of dealers, Retofitments,, Lubricants schedules, payments by dealers to vendors, technical trials, special tools availability, adherence to ISO process, Recruitment of manpower, New product feedback, Process audits at dealerships. Improve the quality of technical reporting from the region. Monitor and ensure manpower to Machine ratio at the dealerships and trainings at all levels at the dealership. Effectively review the CCMs,TMs and Tech Support team through Stand ard templates and monthly feedback on performance Also daily feedback on daily reports of the CCMs. Ensure Tour planning and adherence by the team rigorously. Share competition machine performance report. Effectively coordinate with the Zonal Heads and create synergy between Sales and Customer care. Effectively manage the Regional Training Centres. Ensure Customer satisfaction in the state by CAPS improvement / NPS Score, DHC, C8, CCCF/1000, escalations, customer engagement programs etc - Speed and quality of concern closure ( Escalated concerns/ PSFs. Ensure process parameters in place at workshops, Dealer quality audit scores/ All dealers with DMS usage and data quality score. Dealership Profitability - Ensure target achievement by generating revenue through spare parts, shield, maxi care, tyre and allied business. Channel reach and Manpower adequacy - Creation of new service points ( MDSCs/ MASCs/ MMTs), % of FTs with Serive reach. Dealership Satisfaction Score. Customer legal cases. Quarterly business communication to dealer principals. Guiding of CCM's on driving improvements at dealership and hand ling escalations. Escalated customer hand ling. Intervention at critical and problematic dealers. Develoment of CCM's. Preferred Industries Education Qualification Bachelor of Engineering; Masters of Engineering; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Mechatronics; Masters of Engineering in Mechanical; Masters of Engineering in Automobile; Masters of Engineering in Mechatronics General Experience Core Automotive customer care experience of 12-15 years Critical Experience Experience of handling Customer Care Manager (CCM) profile for an area for at least 8-10 years.Work experience in automobile industry.Handling of team size of at least 20 people.Exposure to customer centricity - customer handling and dealer owner handling.Exposure in automobile dealership operations Job Segment: Engineer, Automotive, Engineering
Posted 1 week ago
0 years
3 - 4 Lacs
Noida
On-site
About Us: Henry Harvin® is a leading global provider of training and advisory services, operational since 2013 with offices across 11+ cities in the US, India, and UAE. With 600+ programs in 27+ categories, we’ve trained over 3,00,000 professionals and partner with 210+ corporates and 130+ colleges globally. Our verticals include training, staffing, advisory services, and educational products. Job Title: PPC Executive Location: B-12, Sector-6, Noida, Uttar Pradesh Department: Digital Marketing Type: Permanent, Full-Time Working Days: 6 Days/Week Working Hours: 8 Hours + 30 Min Break (Total 8.5 Hours) Shift & Weekoff: Day Shift | Rotational Week Off Website: www.henryharvin.com Key Skills Required: Expertise in Google Ads, Meta Ads (Facebook), LinkedIn Ads, and other paid platforms Strong understanding of CPC, CTR, ROAS, Quality Score & audience targeting Proficiency in Google Analytics, Tag Manager, and tracking tools Experience in A/B testing and campaign optimizatio Good communication, analytical, and reporting skills Roles & Responsibilities: Plan, execute, and manage paid campaigns across Google, Facebook, and other ad platform Monitor keyword bids, budget caps, and daily/monthly spend Optimize campaigns to achieve maximum RO Analyze ad performance and generate weekly/monthly reports Coordinate with design/content teams for creatives and landing page Stay updated with latest ad trends, platform updates, and best practices Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Work Location: In person
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job description: Job Description Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes ͏ Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained ͏ Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Provide knowledge transfer, sharing best practices with the team and motivate ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No. Performance Parameter Measure 1.Continuous Integration, Deployment & Monitoring100% error free on boarding & implementation2.CSATManage service tools Troubleshoot queries Customer experience3.Capability Building & Team Management% trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: Kubernetes . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
6.0 years
0 Lacs
Andhra Pradesh, India
On-site
Role 2 - DCS Non-Mobile Lead Lead Role Requirement 6+ yrs of total exp with 4+ yrs of Java exp and 2+ yrs lead role exp Production support in 24x5 shift model Location - Hyderabad Job Description: As a Technical Lead, you would lead the support team from the overall support activities perspective and would moderate, answer, and escalate technical support questions from the developer community through Google forums, email, and Googler created internal issues Minimum Qualifications Excellent Communication Skills (English Writing & Speaking) - Versant Score of greater than 60 6+ years coding/technical support experience in Java (SOAP/REST APIs,SQL, Unix/Linux Bachelors/ masters degree in computer science Sound knowledge of Google GSuite (Gmail & Drive) should work in 24 x 5 support model Preferred Qualifications Good to have knowledge on Google Ad Manager API (or/and) Google Analytics API (or/and) DBM API (or/and) DV360 API (or/and) Content API Working knowledge of Google Spreadsheets Good to have knowledge of .NET, Python, Perl, Ruby and PHP Thorough understanding of the online advertising ecosystem Prior experience on Google AD Manager product will be an added advantage. Key Responsibilities Ability to debug/reproduce user issues in-code, and develop examples to prove functionality or lack thereof Provide technical support via emails/forums for the specialized Product Areas Manage and resolve technical support cases with a high degree of technical complexity for Google Ads products Manage the shift team meetings and review checkpoints as per the process guidelines Support shift team for any technical and process related issues Review L1 agents cases and provide suggestions/improvements Respond to customer-reported issues in a timely manner, per service level agreements. Communicate progress of resolution/status in a timely fashion, per service level agreements Manage escalations and expectations, for both customers and internal staff. Timely and Valid escalations of issues to L2 Team. Follow established support processes and procedures Work effectively and manage team queue and bugs with minimal supervision
Posted 1 week ago
0 years
0 Lacs
Gurugram, Haryana, India
Remote
Vulnerability Assessment and Configuration Audit Scope • Perform scheduled and on-demand VA & CA scans across servers, endpoints, databases, applications, and network devices . • Identify all configuration items (CIs), maintain updated inventory, and document configuration baselines and version histories. • Conduct authenticated and unauthenticated scans using approved tools. Analyse results, validate findings, and eliminate false positives and reporting to respective stakeholders • Prioritize vulnerabilities based on CVSS score, asset criticality, exploitability, and threat intelligence. Coordinate with application/infra teams for remediation. Track patching and configuration changes under SLAs. • Provide weekly/monthly reports, dashboards, and trends. Highlight SLA breaches, open vulnerabilities, and risk areas. • Support internal, external, and regulatory audits (RBI, CERT-In, PCI-DSS, ISO 27001) by providing evidence, gap remediation, and required documentation. • Contribute to policy enforcement and ensure adherence to security standards and mandates. • Keep VA/CA solutions updated (minimum N-1 version), stay current with latest tool versions, migration, definitions, and notify Bank VA Manager of new features. • Provide remote/off-hours/holiday support as needed. Ensure availability of backup resource and promptly raise tool/vendor issues when required • Backup analyst must be available during unavailability of primary resource to ensure business continuity • Perform Configuration Audit as per the scope defined by SPOC. • Raise case with Tenable whenever required. Coordination with Tenable support for technical issue. • Creation of SOP for Tenable SC 12 Onsite (Mumbai) Administration following Deliverable (Remote Support) • SCD's preparation/Creation for operating systems, Network Devices, Load balancer, Middleware, firewalls, AD, WAF, NAC, Proxy, DAM and others • Admin Level support for the tool • Vulnerabilities and the risk matrix based on exploitability and impact • Support for KRI submissions on quarterly or monthly basis • Interaction with various stakeholders for patching, authentication
Posted 1 week ago
8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
🌱 About Sukoon Solutions Sukoon Solutions is a fast-growing clean-tech and sustainability company working at the intersection of electric mobility, smart utility services, and green infrastructure. We offer: - Electric utility vehicles (e.g., electric tractors, tiller) - Sustainable energy solutions for campuses, industries, and urban spaces - End-to-end implementation of CSR and ESG/BRSR-aligned projects Our mission is to help India transition to a low-carbon economy by providing practical, scalable, and cost-effective sustainability tools. 🎯 Role Objective To lead and grow Sukoon’s CSR and BRSR verticals by building scalable partnerships with corporates, NGOs, and sustainability-driven enterprises — and converting these relationships into revenue-generating opportunities. 🔧 Key Responsibilities CSR Vertical: Identify and onboard corporates, foundations, and PSUs with active CSR budgets Design CSR-aligned sustainable projects (e.g., electric tractors/tiller for farmers, Impact via improving livelihood, green campuses) Build partnerships with NGOs as implementation partners Respond to CSR RFPs and empanel Sukoon with corporate CSR teams Monitor funding cycles and develop high-conversion proposals BRSR / ESG Vertical: Approach corporates mandated to report under SEBI’s BRSR framework Offer Sukoon’s electric and green solutions as ESG score boosters Create a playbook for sustainability compliance across sectors Collaborate with ESG auditors, consultants, and sustainability teams 🧠 Skills & Qualifications: Minimum 5–8 years of experience in CSR partnerships, ESG consulting, or impact project sales Strong understanding of CSR law (Schedule VII), SEBI BRSR framework Excellent proposal writing, pitching, and consultative sales skills Existing network in CSR/NGO/government/sustainability ecosystem (preferred) Proven track record in building and closing large-scale CSR or ESG partnerships 📈 Key Performance Indicators (KPIs): Monthly and quarterly revenue target from both verticals Number of corporate/NGO partnerships initiated and closed CSR projects funded, implemented, and documented BRSR/ESG consultations delivered or solutions sold 🚀 Why Join Sukoon? Own and scale two critical verticals at a clean-tech company with massive potential Autonomy, recognition, and performance-linked incentives Opportunity to drive real environmental and social change Be part of a future-focused team on a mission to transform sustainability in India
Posted 1 week ago
15.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Apply Now Job Title Sr Analyst Job Description About Concentrix Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. Visit www.concentrix.com to learn more. About Concentrix Analytics Our global analytics team, with deep industry expertise inspires intelligent change by infusing “Analytics First” philosophy into multiple businesses. We bring in best-in-class analytics delivery to the organizations in different industries and help them wield data and analytics as a competitive armor, operational accelerant, and innovation catalyst. We provide a plethora of analytics solutions such as Customer Experience analysis, Speech &Text Insights, Operational analytics, Journey analytics, Social Media analytics, Collection Analytics, Payment Integrity, Revenue & Sales Analytics, driving relevant business impact to our customers. With more than 15 years of data mining and visualization experience, we serve hundreds of clients including many Fortune 500 companies across the globe. We have been recognized among the top 50 Market Research and Analytics companies by GreenBook for four consecutive years, positioned as a leader in the 2019 Everest Group (CX) Analytics Services PEAK Matrix™, recognized by Forrester as a strong performer receiving the highest score possible in seven criteria in The Forrester Wave™ in 2020 and the Best in Biz Awards North America has recognized Concentrix Analytics and Consulting’s Banking Industry Collection Analytics offering as the Most Innovative Service of the Year 2021. For more information, please visit Analytics & Consulting | Concentrix We are currently looking for a Business Analyst, who is able to connect business and commercial logic to define a plan and lead its execution to increase profitability. The candidate will also be responsible for bringing together various teams (Ops, Sales, Pricing, Carrier, Product) to gather information related to our cost base, and agree on action plans. Your contribution will be essential to safeguard and improve the profitability of our business. You will Ensure complete ownership of the usage based commercial flow, including scoping and delivering cost impact analysis, defining commercial recommendations, working with key stakeholders including Routing and Carrier to ensure accuracy and completeness of inputs, liaising with the Deal desk team and CMT for implementation and responding to any queries in a timely manner. Utilising Excel, Tableau BI and SQL queries to investigate and analyse data to provide insight, identify variances and anomalies and identify actions to improve business performance. Look to further improve the existing cost monitoring processes and further automation to increase internal efficiency Location: IND Pune - Amar Tech Centre S No.30/4A 1 Language Requirements Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now
Posted 1 week ago
15.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Apply Now Job Title Rev Ops Analyst Job Description About Concentrix Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. Visit www.concentrix.com to learn more. About Concentrix Analytics Our global analytics team, with deep industry expertise inspires intelligent change by infusing “Analytics First” philosophy into multiple businesses. We bring in best-in-class analytics delivery to the organizations in different industries and help them wield data and analytics as a competitive armor, operational accelerant, and innovation catalyst. We provide a plethora of analytics solutions such as Customer Experience analysis, Speech &Text Insights, Operational analytics, Journey analytics, Social Media analytics, Collection Analytics, Payment Integrity, Revenue & Sales Analytics, driving relevant business impact to our customers. With more than 15 years of data mining and visualization experience, we serve hundreds of clients including many Fortune 500 companies across the globe. We have been recognized among the top 50 Market Research and Analytics companies by GreenBook for four consecutive years, positioned as a leader in the 2019 Everest Group (CX) Analytics Services PEAK Matrix™, recognized by Forrester as a strong performer receiving the highest score possible in seven criteria in The Forrester Wave™ in 2020 and the Best in Biz Awards North America has recognized Concentrix Analytics and Consulting’s Banking Industry Collection Analytics offering as the Most Innovative Service of the Year 2021. For more information, please visit Analytics & Consulting | Concentrix The RevOps Analyst will support various reporting needs, including model building, Tableau/SFDC dashboards, and data preparation in support of the GTM operating cadence (e.g., Monthly Pipeline Review, Win/Loss Analysis, etc.)s. This role involves generating reports, supporting data management tasks, and ensuring data accuracy. The ideal candidate is detail-oriented, proactive, and capable of handling high-volume tasks in a dynamic environment. Key Responsibilities Model Building: Develop and maintain financial and operational models to support business decision-making. Ensure models are accurate, up-to-date, and aligned with business needs. Report Generation and Analysis: Prepare and deliver standard and ad hoc reports, ensuring data accuracy and timely delivery. Support data validation and quality control, working with the onshore teams to align reporting with business needs. Dashboard Creation: Build and maintain Tableau/SFDC dashboards to support RevOps. Ensure dashboards are visually consistent, accurate, and provide actionable insights. Data Management and Quality Assurance: Support data entry and management tasks within CRM systems or other data platforms. Regularly check data for consistency, flagging discrepancies for review and correction. Process Documentation and Improvement: Document operational processes and best practices to ensure efficiency and consistency. Identify and suggest process improvements to enhance operational support. Collaborative Support: Act as a liaison with onshore teams to understand evolving needs and maintain communication on ongoing tasks. Provide assistance for special projects or initiatives as required. Location: IND Pune - Amar Tech Centre S No.30/4A 1 Language Requirements Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now
Posted 1 week ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Cybage Cybage Software Pvt. Ltd. is a technology consulting is a technology consulting organization specializing in outsourced product engineering services. As a leader in technology & product engineering space, Cybage works with some of the world’s largest Independent Software Vendors (ISVs). Our solutions are focused on modern technologies and are enabled by a scientific, data-driven system called Decision Mines for Digital Excellence Job Description Support in formulating Paid Search strategies across platforms like Google Ads, Microsoft Ads, and other relevant search partners to meet client objectives across performance and branding campaigns. End-to-end management of paid search campaigns including keyword research, ad copy creation, campaign setup, A/B testing, optimization, and reporting. Analyze campaign performance using platforms like Google Ads, Search Ads 360, and Google Analytics to deliver actionable insights and drive continuous improvement. Monitor campaign pacing and ensure delivery is on track against KPIs and allocated budgets. Gain deep knowledge of the client's business, including products, goals, audience intent, and competitive landscape. Leverage automation, scripts, and bidding strategies to maximize campaign ROI. Maintain strong communication with internal teams and external partners including Google and Microsoft support teams. Required and Preferred Experience: 3+ years’ experience in core Paid Search campaign management. Proficiency in Google Ads, Microsoft Ads (Bing), and experience using tools such as Search Ads 360, Google Analytics, and Google Tag Manager. Hands-on experience with conversion tracking, remarketing, UTM structures, audience targeting, and negative keyword management. Strong understanding of keyword match types, bidding strategies (manual & automated), and Quality Score optimization. Analytical mindset with strong Excel/Google Sheets skills and ability to derive insights from data. Comfortable working independently and as part of a cross-functional digital team. Bachelor’s degree in marketing, advertising, business, or a related field. Passion for digital media and a drive to stay ahead of search trends and Google platform innovations
Posted 1 week ago
15.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Apply Now Job Title Business Analyst - Global Analytics Job Description About Concentrix Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. Visit www.concentrix.com to learn more. About Concentrix Analytics Our global analytics team, with deep industry expertise inspires intelligent change by infusing “Analytics First” philosophy into multiple businesses. We bring in best-in-class analytics delivery to the organizations in different industries and help them wield data and analytics as a competitive armor, operational accelerant, and innovation catalyst. We provide a plethora of analytics solutions such as Customer Experience analysis, Speech &Text Insights, Operational analytics, Journey analytics, Social Media analytics, Collection Analytics, Payment Integrity, Revenue & Sales Analytics, driving relevant business impact to our customers. With more than 15 years of data mining and visualization experience, we serve hundreds of clients including many Fortune 500 companies across the globe. We have been recognized among the top 50 Market Research and Analytics companies by GreenBook for four consecutive years, positioned as a leader in the 2019 Everest Group (CX) Analytics Services PEAK Matrix™, recognized by Forrester as a strong performer receiving the highest score possible in seven criteria in The Forrester Wave™ in 2020 and the Best in Biz Awards North America has recognized Concentrix Analytics and Consulting’s Banking Industry Collection Analytics offering as the Most Innovative Service of the Year 2021. For more information, please visit Analytics & Consulting | Concentrix We are currently looking for a Business Analyst, who is able to connect business and commercial logic to define a plan and lead its execution to increase profitability. The candidate will also be responsible for bringing together various teams (Ops, Sales, Pricing, Carrier, Product) to gather information related to our cost base, and agree on action plans. Your contribution will be essential to safeguard and improve the profitability of our business. You will Ensure complete ownership of the usage based commercial flow, including scoping and delivering cost impact analysis, defining commercial recommendations, working with key stakeholders including Routing and Carrier to ensure accuracy and completeness of inputs, liaising with the Deal desk team and CMT for implementation and responding to any queries in a timely manner. Utilising Excel, Tableau BI and SQL queries to investigate and analyse data to provide insight, identify variances and anomalies and identify actions to improve business performance. Look to further improve the existing cost monitoring processes and further automation to increase internal efficiency Location: IND Pune - Amar Tech Centre S No.30/4A 1 Language Requirements Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now
Posted 1 week ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Medical Info & Product Support(PQCM) . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
2.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Senior Video Editor & Videographer Job Title: Senior Video Editor & Videographer Location: Jaipur Job Type: Full-time Salary: Upto 40k (Based on experience & Performance) About Us: We’re a fast-growing, creative hospitality team based in Jaipur, on the lookout for an experienced Senior Video Editor & Videographer . If you’re passionate about high-level storytelling, have a strong eye for detail, and can lead end-to-end video production, we want you on our team! Job Description: As a Senior Video Editor & Videographer , you’ll take the lead in conceptualizing, shooting, and editing high-quality video content for a range of platforms including social media, brand films, property showcases, and corporate events. You’ll also mentor junior editors and work closely with the marketing and branding team to shape our visual identity. Your Key Responsibilities: Lead video shoots at events, properties, and client locations Oversee and execute end-to-end editing workflows—from raw footage to final export Create content tailored for various platforms including YouTube, Instagram, Reels, and websites Collaborate with creative & content teams to ideate compelling video campaigns Incorporate transitions, VFX, motion graphics, and sound design to enhance storytelling Maintain a consistent brand tone, color grade, and visual style across all content Manage video assets, backups, and timelines efficiently Required Qualifications: Education: Degree/Diploma in Film Production, Communications, Media Arts (preferred, not mandatory) Experience: 2+ years in video production and editing, preferably within hospitality, events, or lifestyle sectors Software Proficiency: Adobe Premiere Pro, DaVinci Resolve, After Effects (essential), Final Cut Pro (optional) Key Skills: Strong visual storytelling and creative direction Proficiency in cinematography, lighting setups, and camera operations (DSLRs/Mirrorless) Excellent color grading, motion graphics, and audio syncing skills Knowledge of trends across YouTube, Instagram, and Reels Excellent team coordination and mentoring ability Ability to manage tight deadlines and handle multiple projects simultaneously Bonus Skills (Preferred but Not Mandatory): Drone videography and aerial footage experience Voiceover and background score selection Advanced animation or 3D motion graphics What We Offer: Competitive pay structure Flexible work environment and field shoots at premium properties (Jaipur & beyond) Exposure to top-tier hospitality brands A creative space to pitch your ideas and lead campaigns Opportunities to mentor junior editors and grow into a team lead role How to Apply: If you're a creative powerhouse ready to lead projects and bring fresh visual energy to our brand, send us your: Updated Resume Showreel/Portfolio (Highlight hospitality, lifestyle, or cinematic content if available) Cover Letter (Tell us why you’re the perfect Senior Video Editor for our team) Contact Us : 7891234915 Email: Hr@therevup.in We’re excited to collaborate with someone who can not only edit—but elevate. #SeniorVideoEditor #Videographer #HospitalityJobs #VideoProduction #ContentCreation #JaipurHiring #CreativeLeadership
Posted 1 week ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
40005 Jobs | Dublin
Wipro
19416 Jobs | Bengaluru
Accenture in India
16187 Jobs | Dublin 2
EY
15356 Jobs | London
Uplers
11435 Jobs | Ahmedabad
Amazon
10613 Jobs | Seattle,WA
Oracle
9462 Jobs | Redwood City
IBM
9313 Jobs | Armonk
Accenture services Pvt Ltd
8087 Jobs |
Capgemini
7830 Jobs | Paris,France