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1.0 years

2 - 2 Lacs

Hyderābād

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hiring for Customer Support Executive Experience : 6 months & above any customer support with excellent communication Salary: 2.4 lpa - 2.7 lpa Working Days : 5 days (2 Rotational Week off) Shifts: Morning/Evening Education: Any Graduation Languages Required: Excellent communication in English & Hindi Post Ops Selection : Versant test ( should get score of level 5 ) Notice Period: Immediate joiners are preferred Interview timings: 09:30Am to 02:00Pm(Monday to Saturday) Carry Your updated resume along with supported documents. Work Location: Hyderabad Job Types: Full-time, Permanent, Fresher Pay: ₹240,000.00 - ₹270,000.00 per year Benefits: Provident Fund Schedule: Day shift Fixed shift Monday to Friday Rotational shift Education: Bachelor's (Required) Experience: Customer support: 1 year (Required) Language: Hindi (Required) English (Required) Shift availability: Overnight Shift (Required) Night Shift (Required) Day Shift (Required) Work Location: In person

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170.0 years

0 Lacs

Delhi

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Job ID: 32070 Location: New Delhi, IN Area of interest: Retail Banking Job type: Regular Employee Work style: Office Working Opening date: 13 Jun 2025 Job Summary Business Performance Description Achieve the Month-on-Month targets as per the Performance scorecard. To ensure timely MIS with accuracy of data To ensure hiring of BDE is completed in line with the budgeted headcount Drive the team to Cross-sell multiple products to clients Measures and Targets As per Performance scorecard. Hiring as per the budgeted headcount Cross-sell as per the allotted targets Customer Experience/Conduct/Sales Governance Description To deliver on FCRMP, ABC, AML & CDD standards Drive team to reduce TAT by reducing errors & bringing in process efficiencies Ensure Proper Conduct, Nil Mis-selling, Sales Complaints, Sales Error, & Potential Inappropriate Sales (PIS) on a consistent month on month basis Ensure that strict controls are in place to monitor sourcing for all products as per policy/program guidelines To ensure there are NIL instances for Fraud Risk Management (FRM) & SQ Sampling Contribute significantly to the Bank's CSR initiatives Key Responsibilities Embedding principles of Sales Governance in the Sales Value chain. This would involve: Understand and adhere to sales policies & Procedures. Implement the HR standards in all channels being used. Ensure the premises H & S standards are as per standardized norms. Arms Length directives and processes are followed Ensure branding is as per approved norms and requirements Compliance with regulatory requirements. Partner Training unit and HR to ensure all sales staff in team are trained on CDD, AML, Mis-selling and other customer data protection principles. Ensure performance management process is followed. Ensure complete adherence to Principles & Policy of Treating Customers Fairly. Ensure adherence to all the customer outcomes required by Financial Services Authority. Ensure 100% completion of all Mandatory e-learnings within timelines for self and team Measures and Targets Minimal/No complaints from customers. To ensure there are NIL instances for Fraud Risk Management (FRM) & SQ Sampling/CMS. Ensure complaints /sales errors/cancellations within the benchmark as required Adherence to laid down policies or guidelines in place. Human Capital / People Management Description Second Line – Develop a strong 2nd line. Drive optimum span of control. Attrition – Control DSR voluntary attrition levels as per score card. Performance Management -100% NBO Participation for FLIP Measures and Targets Ensure attrition levels are within the required limits, as per the scorecard. To Ensure 100% NBO Participation for FLIP Positive feedback from team on internal surveys and open house sessions conducted, if any. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Our Ideal Candidate Good Interpersonal Skills Customer and Service Orientation Banking knowledge Management Information Skills Competitive awareness & benchmarking Excellent communication, interpersonal & relationship building skills Able to pick up new concepts quickly Able and excited about going out to meet new customers Coordinate customer events for the cluster along with the product team Aggressive Sales call plans to acquire large prospective customers through referrals. Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers www.sc.com/careers

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3.0 years

0 Lacs

Gurgaon

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About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: To manage and strengthen Paytm Travel’s partnership with IRCTC, drive revenue growth through strategic collaborations, and leverage data analytics & competitive intelligence to optimize rail-ticketing performance. Job Purpose 1. IRCTC Relationship Management Serve as the primary point of contact for IRCTC, ensuring seamless communication and issue resolution. Negotiate commercial terms, API integrations, and promotional campaigns with IRCTC. Monitor SLA adherence (e.g., booking success rates, refund timelines) 2. Business Growth & Revenue Optimization Identify upsell/cross-sell opportunities (e.g., premium seats, travel insurance, dynamic pricing).Achieve monthly/quarterly GMV targets for IRCTC ticketing.Collaborate with marketing to design IRCTC-specific campaigns (e.g., zero-convenience-fee offers) 3. Data Analytics & Performance Tracking Analyze booking trends, cancellation rates, and customer behavior to improve conversion. Prepare weekly/monthly reports on KPIs: Market share vs. competitors (MMT, Ixigo, RailYatri).Revenue leakage points (e.g., failed bookings, PG declines).Cost-per-ticket benchmarks. Use tools like Google Analytics, SQL, and internal dashboards to derive insights 4. Competition Landscape Analysis Track competitor strategies (pricing, discounts, UI/UX features) and recommend counter-tactics. Benchmark Paytm’s IRCTC metrics (e.g., TAT for refunds, app load speed) against rivals. Provide actionable intelligence on emerging threats (e.g., new rail-booking apps). 5. Operational Excellence Work with tech teams to resolve API issues (e.g., seat availability errors).Streamline customer grievance redressal for IRCTC-related complaints. Skills & Qualifications Essential: 3–5 years in partner management, business analytics, or travel tech (rail/OTAs preferred). Strong negotiation skills with experience managing B2B partnerships (e.g., airlines/IRCTC). Proficiency in data tools (Excel, SQL, Power BI) and analytical reasoning. Knowledge of IRCTC’s systems, APIs, and rail-ticketing workflows. Preferred: Experience with competitive intelligence tools. Understanding of pricing strategies in rail ticketing. Key Performance Indicators (KPIs) IRCTC GMV Growth (MoM/QoQ). Booking Conversion Rate (vs. competitors). Partner Satisfaction Score (IRCTC feedback). Reduction in Operational Issues (API downtimes, refund delays Compensation : If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It is your opportunity to be a part of the story!

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4.0 years

4 - 6 Lacs

Pune

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Associate, Administration and Planning II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of Associate, Administration and Planning II to join our Markets LOB Hub team. This role is in Pune, MH – HYBRID. In this role, you’ll make an impact in the following ways: Policy and Standards Development: Define and maintain data governance policies, including data quality, metadata, and data lifecycle management Oversight and Compliance: Establish control guidelines, approval processes, and compliance evaluation mechanisms Data Quality Management: Oversee data quality frameworks, including issue management, metrics publication, and operating model Metadata and Lineage Management: Maintain data lineage & controls using tools like Collibra & Informatica Stakeholder Engagement: Collaborate with data stewards, data owners, and business units to ensure alignment and accountability Training and Literacy: Promote data literacy through structured training programs tailored to various personas such as data stewards, analysts, and governance leads To be successful in this role, we’re seeking the following: A bachelor's degree in a relevant field such as Business Administration, Management, or Information Technology. 4-6 years of experience in business continuity planning, disaster recovery, and incident management, preferably within the financial services industry. Strong analytical abilities, understanding of data regulations, proficiency in data management tools, excellent communication and collaboration skills and strategic thinking. At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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7.0 years

0 Lacs

Thāne

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Job Role: Team Leader Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. Collaborating with fulfilment teams to ensure best in class conversion ratios. Ensure availability of trained manpower to maintain production at 100% capacity. Meet cost to income ratios as determined by Score card. Adherence to Standards of Performance. Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. People management skill essential. Experience in working in a tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA. Good listening skills and strong communication abilities. Team Player. Job Role: VRM Officer To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them. Measure of outcomes – NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Job Requirements: Should be a least graduate. No western line candidates to be scheduled, kindly hunt profiles residing near to Thane. Should not have employment gap for more than a month. Should have at least completed a year in current org. Better soft skills – conversational skills and English versant scores 7+. Flexible to work on rotational week offs.

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21.0 years

0 Lacs

Navi Mumbai

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Vacancy Code HWD/Vacancy/25-26/IT/01 Job Location Navi Mumbai/Mumbai (*) (*) However, candidate may be posted anywhere across India as per exigencies of the Corporation Eligibility Criteria Only Indian citizens are eligible to apply Age Limit: Minimum Age: 21 years as on 1st June 2025 Age Limit: Less than 28 years as on 1st June 2025 Educational Qualifications a) Must have passed the B.E./B.Tech. (Computer Science / IT/ Electronics) with minimum 60% marks in aggregate from a recognized UGC/AICTE recognized University/Institution OR b) MCA / M.Sc. (Computer Science) or equivalent Post Graduation with minimum 60% marks in aggregate from a UGC/AICTE recognized University/Institution OR c) Students who are in the Final Year/Semester (Graduation/Post Graduation) may also apply provisionally subject to the condition that, if called for interview, they will have to produce proof of having passed the final examination with minimum 60% of marks in aggregate on or before 30th June 2025. Skill Set: Knowledge of SQL Database Concepts, Software Development Life cycle and TestingConcepts Quick Learner and willing to accept responsibility Functional knowledge of Capital Market will be an advantage IMPORTANT INSTRUCTIONS FOR THE POSITION OF OFFICER TRAINEE-IT Application to be received only in online mode through the career page of StockHolding. Applications received through any other mode shall be summarily rejected. Candidates are advised to go through the requirements of educational qualification, age etc. and satisfy themselves before applying that they are eligible. Candidates are advised to keep their e-mail ID and mobile connection active for receiving future communication. StockHolding reserves the right to conduct document verification at any stage (i.e. during Preliminary screening / Online test / Interview / Joining etc. StockHolding reserves the right to cancel / modify the recruitment process entirely or partially at any stage / time, if so warranted, without assigning any reason thereof. StockHolding also reserves the right to change the notified vacancies without assigning any reason(s), whatsoever. Before submission of the application, candidates must check that they have filled in correct details in each respective field of the application form. After submission of online applications, no changes /corrections/modifications will be allowed under any circumstances. Requests received in this regard in any form like Post, Email, by hand etc. shall not be entertained and will be summarily rejected. To ascertain eligibility, StockHolding may obtain additional information from the candidates. In case, it is detected at any stage of engagement process, that a candidate does not fulfil the eligibility norms and/or that he/she has furnished any incorrect/false information or has suppressed any material fact (s), his/her candidature will stand automatically cancelled. If any of the above shortcoming(s) is/are detected even after appointment, his/her services are liable to be terminated without notice. The preliminary screening of the candidate will be carried out on merit or any other screening parameter decided by the corporation from time to time. Fulfilling eligibility criteria doesn’t accrue any claim/ right to a candidate to be called for online test and interview. The selected candidates may be offered letter of intent/ appointment in the corporation subject to their completing other formalities such as verification of credentials, certificates, satisfactory reports from the references, medical examination and verification of antecedents etc. Candidates against whom there is / are adverse report regarding character & antecedents, moral turpitude etc. are not eligible to apply for the post. If any such adverse orders / reports against the shortlisted/ selected candidates is found/ received by the company post their selection, their candidature/ service will be rejected/terminated forthwith. At the time of interview/final selection, the candidates will be required to provide details regarding criminal case(s) pending against him/ her, if any. The company will also conduct independent verification, inter alia, including verification of police records etc. StockHolding reserves right to deny the appointment depending upon such disclosures and/ or independent verification. Candidates furnishing false information / suppressing the facts will be disqualified and shall be liable for debarment and legal/criminal action. Candidates who attempt fraud/impersonation shall be liable to be debarred from future recruitment process conducted by the company. Candidate should not submit more than one application for the same position and vacancy code. Candidate will also be required to undergo pre- recruitment medical examination as a part of recruitment process upon selection. Appointment in the Corporation is subject to candidate being found medically fit by the Corporation’s notified medical practitioners. The selected candidate for the position of Officer Trainee will have to execute a Service Bond to pay the Corporation liquidated damages equal to 6 (six) month’s gross salary( last drawn salary) paid to him/her in case the candidate resigns from the service of the Corporation before expiry of two years from the date of joining. On joining, the selected candidates will be designated as “Officer Trainee (OT)”. They will be subjected to continuous performance assessment as per Corporation’s extant policy during the training period (1 year). The OTs, whose performance management review will be satisfactory and who obtain the required certifications as determined by the Corporation from time to time during the training period will be designated as Executive on completion of the training period and will be on probation for one year. Upon satisfactory completion of the probation period, the Executive shall be confirmed in the services of the Corporation. If any candidate fails to achieve the minimum standards stipulated, his/ her services may be terminated and/or training/probation period shall be extended as per policy of the Corporation in force at the material time. Remuneration The remuneration for the position of Officer Trainee will be Rs.25,100/- approximately per month which includes HRA, Special Allowance and Medical Allowance but excludes Group Medical Insurance, Group Life Insurance, Group Accident Insurance, and PF which will be subject to statutory deductions as applicable. Selection Process The selection will be based on shortlisting of applications based on eligibility criteria, online test and interview. The candidate needs to qualify in each stage of recruitment process to be called for interview before a panel. In case more than one candidate score same marks as cut-off marks in the final merit list (common marks at cut-off point), such candidates will be ranked in the merit according to their age in descending order. Shortlisting Process a) StockHolding reserves its right to limit the no. of candidates to be called for online test/interview. Indicative ratio of candidates to be called for online test and interview is as follows: Recruitment Round No. of Candidates to be called Basis of Selection Online Test Upto 20 times of vacancy Aggregate percentage of marks or any other screening criteria as decided by the StockHolding. Interview Upto 5 times of vacancy Scores secured in the online test based on Merit. b) The Online test will have the following sections: Test Subject / Section I English II Logical III Quantitative IV SQL V Basic Computer Literacy Duration of the online test will be 2 hours (approx). It is mandatory to pass in each Subject/Section. Minimum passing score for each Subject/Section is 40% and overall minimum passing score is 40%. c) Interviews will be conducted in virtual mode. d) Final merit list shall be prepared based on the performance in the interview. e) Based on suitability and at the discretion of StockHolding, a waiting list may be maintained which shall be valid for 6 months from the date of interview. Note: Online test is scheduled to be held on 29 th June 2025. In case of any change in date of online test, the same shall be notified on StockHolding’s website. Action Against Candidates Found Guilty of Misconduct During Selection Process: a. Candidates are cautioned that they should not furnish any particulars or documents that are false, tampered/ fabricated and they should not suppress any material information while filling up the application form. b. At the time of examination/ interview, if a candidate is (or has been) found guilty of: (i) using unfair means during the examination or (ii) impersonating or procuring impersonation by any person or (iii) resorting to any irregular or improper means in connection with his/ her candidature for selection or (iv) obtaining support for his/ her candidature by any unfair means, such a candidate may, in addition to rendering himself/ herself liable to criminal prosecution, will also be liable to be: Disqualified from the examination for which he/ she is a candidate Debarred, either permanently or for a specified period, from any examination or recruitment conducted by StockHolding. c. The use of any Mobile phones (even in switched off mode) or any other electronic communication devices or storage media like pen drive, smart watches or camera or bluetooth devices or calculator or any other storage devices or related accessories are not allowed while appearing for online test/ inside the premises where the examination/ interview is held. Any infringement of these instructions shall entail cancellation of candidature and disciplinary action including ban from future examinations. Only specific query related to system issues faced while applying for the position may be emailed to recruitment@stockholding.com along with screen shot of the error page . Resume or any other general query, if any received through E-mail will not be entertained. The online application window will open after 11:00 AM on 13th June, 2025 and will be available till 6:00 PM on 19th June, 2025.

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0 years

4 - 6 Lacs

Pune

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Senior Associate, Fund/Client Accounting At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of Senior Associate, Fund/Client Accounting to join our team. This role is located in Pune, MH – HYBRID. In this role, you’ll make an impact in the following ways: Conducts accounting services on behalf of assigned clients and moderately complex funds including determining net asset values, calculating fund performance, allocating expenses and preparing reports. Performs complex Fund/Client Accounting responsibilities in the areas of driving Service Improvement plans, targeting efficiencies, enhancing processes and specialist review functions. Provides input into methodologies and checks the work of more junior team members. Provides guidance and reviews work related to cash and asset reconciliations relating to complex accounts or transactions. Resolves reconciliation of accounts for more complex or atypical transactions and reviews work of junior team members. Drafts reports for clients regarding the performance of complex funds. Reviews draft reports completed by more junior staff. Regularly interacts with clients in answering questions and resolving issues regarding fund reports and accounting processes. Assists in evaluating GAAP and/or IFRS rules to determine impact of new regulations on BNY fund accounting practices. No direct reports. Provides guidance to less experienced team members. May have people management responsibilities in some geographies. Contributes to the achievement of related teams objectives To be successful in this role, we’re seeking the following: Bachelors degree in accounting or the equivalent combination of education and experience is required. 7 plus years of total work experience preferred. Big 4 accounting firm experience preferred At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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5.0 years

0 Lacs

Pune

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Associate - ORACLE CLOUD FUSION At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of Associate - ORACLE CLOUD FUSION FINANCIAL ANALYST to join our FINANCE team. This role is located in Pune, Maharashtra – Hybrid In this role, you’ll make an impact in the following ways: Support the Oracle Cloud Finance Application. Resolve end user finance issues, support month end close, conduct BAU tasks Perform configuration steps, create Reports using Oracle reporting tools, document requirements, create functional specifications, testing and validation for finance enhancements Collaborate with Technology team to maintain/manage the application Collaborate with Program Management team to create plans for delivery and meet deliverables as per plan To be successful in this role, we’re seeking the following: Professional degree in Finance and Accounting (Chartered Accountant, Cost Accountant or equivalent), bachelor’s in engineering (Computer science or equivalent) At least 5 years of experience in Oracle Cloud Fusion product, preferably in General Ledger, Accounts Payable Fixed Assets and Project Costing module Good knowledge and experience of using Oracle Reporting tools like OTBI, BIP and FR Reports. Worked in at least 1 Oracle Finance Implementation Project in any of the above modules specified Working knowledge of SQL and technical skills is a plus At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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3.0 years

5 - 7 Lacs

Chennai

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Associate, Full-Stack Engineer II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of Associate, Full-Stack Engineer II to join our Asset Servicing Engineering team. This role is located in Chennai, TN, India. In this role, you’ll make an impact in the following ways: Design and develop resilient and scalable software solutions for hybrid environments. Work with business user to understand and document business requirements. Provide technical support in situations of moderate complexity. Create solutions to generate client reports on distributed systems at scale and speed with exposure to innovative technologies. Collaborate with experienced cross-disciplinary teams to coordinate coding, testing, implementation, and documentation design artifacts. To be successful in this role, we’re seeking the following: Bachelor/master’s degree in computer science engineering or a related discipline. 3-5 years of experience in software development or a related field. Strong problem solving and analytical thinking skills with knowledge of computer science fundamentals. Proficiency in at least one programming language of the following: Python / Java, SQL and database, UI development using Angular or equivalent. Experience with software development using Agile practices such as developing CI/CD workflows and tools like GitLab, unit testing and deployment will be preferred. Experience working in financial domain will be preferred. At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 · Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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0 years

4 - 6 Lacs

Chennai

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Vice President, Infrastructure Engineer At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of Vice President, Infrastructure Engineer to join our Insight Investment team . This role is located in Chennai, TN - HYBRID. In this role, you’ll make an impact in the following ways: Implementation of system upgrades (hardware and software), system documentation, daily administration, and problem resolution. Ongoing network technology skills development with appropriate knowledge transfer to other members of the infrastructure teams. Monitoring and capacity planning. Planning and implementing changes and developments. Ensuring that agreed service standards are met and instigate appropriate escalation procedures where they are not. Providing an escalation point for other members of the team, and also the rest of IT. Liaising with other technical areas and suppliers in order to resolve issues Acting as a resource on projects were appropriate On-call rota and weekend Support when required To be successful in this role, we’re seeking the following: Bachelor's degree in computer science engineering or a related discipline, or equivalent work experience required. Strong Cisco / Extreme Networks switch and router knowledge Networking and Routing protocols Firewall knowledge preferably Checkpoint Azure cloud knowledge for network appliances, NSG’s and cloud gateways Strong Zscaler knowledge Experience in SD-WAN, DDOS, Load balancing F5 Knowledge for load balancing and WAF Experience in dealing with providers such as Bloomberg for Market data feeds Practical experience in a similar role The following skills are highly desirable Experience of network automation techniques Experience with problem management within an organization Experience with Tufin or equivalent tooling At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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5.0 years

0 Lacs

Sahibzada Ajit Singh Nagar, Punjab, India

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Location : Mohali City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number : 38798 Job Description DRAFDRT Business Title : RPA Developer Reports to (Position ): RPA COE Lead /Solution Architect Global Function : CI and RPA Global Department : CI and RPA Role Purpose Statement: The candidate will be managing activities related to RPA Development (Automation Anywhere / Power Automate) while working closely with local operations leaders, process owners and process SMEs to define, develop and deploy new automation solutions and refine and optimize existing solutions. The candidate will also manage document archiving process, provide enhanced level of customer service to internal and external groups (Bunge Global, Bunge APAC, Counterparties and Statutory teams) and Provide training to other team members on Automation techniques Main Accountabilities : Identifying new process opportunities quickly perform feasibility check and effort estimate Designing automation process solutions in consultation with Solution Architect and in accordance with standard automation design principles and defined best practices. Taking end-to-end ownership and accountability of the assigned projects from definition to delivery phase Continuous communication with stakeholders on progress of automation and quickly adapting as per the feedback received Provide visibility to areas of risks, inter-dependencies of or conflicts with other business units and regional efforts and recommend and/or implement solutions to address any issues/risks or conflicts. Understand and shape leading, and emerging practices based on industry trends and external market intelligence to proactively drive value and high performance for Bunge Ensure Completeness of RPA Project Documents and provide Audit logs to Audit team to make the Audit Process smooth and effective Impact/ Dimensions: Ability to deliver 5-6 complex Robotics Process Automation Projects per annum Ability to generate 3-4 FTEs savings per annum Key Performance Indicators (KPIs) : Numbers of automations delivered Numbers of FTEs Efficiency generated Project cycle time met percentage Compliance to RPA Lifecycle Tool documentation CSAT score Major Opportunities and Decisions : Ensuring industry standard RPA best practices are followed so that scalability and reusability of the automations is easy Work towards performance improvement of processes to enhance customer satisfaction Communication with stakeholders to ensure the feedback is taken on timely basis and all approvals are taken as per the defined lifecycle process Management/Leadership : Good knowledge of the RPA tools and RPA project lifecycle Clear written and oral communication skills High performing problem solver who is able to work collaboratively with other team members Open and able to drive cultural change, Proactive, action- and result-oriented High degree of passion for establishing a customer-oriented mindset Has experience working with operations/process teams to understand the opportunity Key Relationships, Stakeholders & Interfaces . Continuous communication with stakeholders on progress of automation and quickly adapting as per the feedback received Work towards performance improvement of processes to enhance customer satisfaction Knowledge and Technical Competencies : Experience leading RPA Projects using proven methodologies (e.g., BluePrism, Automation Anywhere, Power Automate) Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook, Access, MS SQL) Good programming/Scripting knowledge on VBA/VB/java/C# script (or any scripting language like python) is a plus Delivered at least 5 RPA Automation Projects using Automation Anywhere / Power Automate as RPA Tool Extensive knowledge of current shared services enabling technologies required to enable the BBS Education/Experience : Graduate with at least 3 – 5 years of work experience in Process Automation role with Leading BPO / SSC / ITES as RPA Developer (Automation Anywhere / Power Automate) Ability to provide high quality level of customer service Strong written & oral communications skills in English. Knowledge of Asia languages added advantage. Strong problem solving & organization skills History of successfully delivering results in a global, cross-functional environment Strong communications and presentation skills, the ability to make the complex, detailed information clear and actionable, as well as strong influence management skills to gain alignment and commitment. Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world. Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled Show more Show less

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India

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DEAR CANDIDATE, one of a leading private bank is looking for a banking executive for their day to day operations. English - fluent , Hindi -intermediate Qualification - Any degree Experience - fresher / 1-4 yrs exp Location - karapakkam , OMR, Chennai Answer inbound calls and assist customers with their Queries/Request/Complains. · Raise Request & Complaints on behalf of the customer in the CRM tool. · Generate leads and educate customers about new products & their benefits. · Maintain and adhere to compliance guidelines · Capture problem indicators, highlight and suggest improvement · Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy · Maintain adequate knowledge levels on products, processes and systems used · Ensure sales target are met · Skills Required: o Excellent verbal communication skills o Ability to comprehend, capture as well as interpret basic customer information o Strong customer service focus o Knowledge of Banking / Credit cards preferred Skills Required: Excellent verbal communication skills Ability to comprehend, capture as well as interpret basic customer information Strong customer service focus Knowledge of Banking / Credit cards preferred Work Timings : Shifts (Starting 6.30 am), Open to work in shifts / rotational offs (For Female shift window will be 8:00 am to 8:00 pm) Languages Required : English + Hindi (compulsory). Job Type: Permanent Pay: Up to ₹25,000.00 per month Benefits: Leave encashment Schedule: Day shift Application Question(s): Do you know hindi and english Education: Bachelor's (Required) Work Location: In person

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17.0 years

3 - 6 Lacs

Chennai

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At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of Vice President to join our Information Security team. This role is located in Pune, Maharashtra –HYBRID BNYM is seeking an initiative-taking professional to join its Cyber Security Third Party Governance (CTPG) team. The successful candidate will work in a technically diverse and dynamic environment with a team of Cyber Security professionals responsible for the assessment, analysis and governance of cyber security for third party vendors. The successful candidate will have deep technical and assessment skills to identify vendor cyber vulnerabilities that puts the BNYM at risk. The individual works closely with the Cyber TPG Security Leader, Business Sourcing Leads (BSL), enterprise sourcing, technology risk management, engagement managers, business teams and vendors on identified cyber risks in vendor environments. This requires both good oral and written communications skills and the ability to negotiate. Must be able to keep sensitive information confidential and know how to use appropriately. In this role, you’ll make an impact in the following ways: Assess the cyber security risk of third party vendors with an appropriate level of detail Travel to vendor locations for on-site assessments Interface with enterprise sourcing, technology risk management, business teams and engagement management on vendor cyber security issues identified Review and challenge vendor evidence for issue closure Assist in the design and implementation Cyber TPG related processes and tools Define and create relevant metrics, presentations and reports Review the cyber related attestations by third parties such as SOC2 and ISO 27001 and report any observations for further review and tracking Review vendor risk reports created by internal and external entities for impacts to cyber security Keep up to date on the latest trends, methodologies and tools related to third party Interface with industry coalitions working on third party cybersecurity issues To be successful in this role, we’re seeking the following: Bachelor's degree in computer science or a related discipline, or equivalent work experience required, advanced degree preferred. Industry certifications such as CISSP or CISM a plus 17+ years of experience in cyber security related activities required Firsthand experience in performing control-level technical cyber risk assessments In-depth technical knowledge in 1-2 cyber domains Experience in the securities or financial services industry is a plus Experience in third party governance and related tools is strongly desired but not required Ability to manage multiple projects and priorities Familiarity with various global regulations and industry standards concerning cyber security Strong verbal and written communication skills At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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6.0 years

3 - 7 Lacs

Chennai

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Senior Associate, Production Services Application Support Analyst Bring your ideas. Make history. At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of Senior Associate, Production Services Application Support Analyst to join our Issuer Services Engineering Production Services team. This role is located in Chennai, TamilNadu - Hybrid. In this role, you’ll make an impact in the following ways: Application Support, perform maintenance changes (like bug fix, SSL cert renewal etc.), and deployments. Proactively monitor applications health, alerts/incidents from all systems and software changes that affect applications/business users and take appropriate action. Provide quick support for escalated incident tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner. Coordinate with various teams and raise support ticket for all issues, analyze root cause and assist in efficient resolution of all production processes. Communicate with business users in order to understand their needs and requirements. Produce Ad hoc Reports for users from database. Support Infrastructure and Interfacing applications changes. Work in shifts (UK/APAC) on rotational basis. Work on weekends and Holidays to support production releases and enterprise events. Provide on-call support on rotational basis. To be successful in this role, we’re seeking the following: 6 to 10 years of working/hands-on experience in Java, Oracle, and PL/SQL technologies Experience in database/backend support with strong SQL queries knowledge Experience in Incident Management, Change Management, and Problem Management Experience in Infrastructure Support, Configuration, and Release Management Experience in Monitoring tools (Application, Infrastructure, Synthetic, Log) Knowledge of UNIX, Shell Script, Apache/Tomcat/Websphere Application Servers Knowledge of Spring, IBM MQ, Rest API, and Websockets Experience in App Engine and Cloud platform is advantage Experience in Automation and Banking Domain is advantage Strong analytical and communication skills - both verbal and written Must be high-energy, detail-oriented, proactive, and able to learn and take on challenging opportunities Willingness to work in shifts and weekend/holidays At BNY , our inclusive culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 O ur Benefits: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

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0 years

4 - 7 Lacs

Jaipur

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About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: The Operations Manager shall be responsible for the entire Operations of the Branch and will manage all the operations colleagues directly (Technicians, Service Planners, OE, AOM). The JD lists down duties and responsibilities of Operations Manager to be positioned in Large Branches. The incumbent will report to the Branch Manager and will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Core Operations Ensure only qualified (trained & certified) and competent manpower (Technicians, OE, planner) are assigned jobs & deployed at site. Coach & train OEs & AOM in order to improve their Technical & operational capability. Ensure service SOP compliance and quality of service delivery by effective supervision of Team - on the job as per company SOPs Ensure compliance with the contractual obligations of NKA clients are Conduct Pest Audit of NKA and close customer audit non-conformities Ensure the Operations Team completes Pest audit as per iCABs/contract agreement using rAuditor, and closes customer audit non-conformities (external / internal) Conduct daily & weekly review meeting of OEs/AOM and monthly operations meeting with Technicians Approval of conveyance amount for all the AOMs Ensure customer complaints are attended within 24 hours & resolved with reduction in escalation. In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. Advance Operations Succession planning: Ensure availability of qualified Technician, OEs, SP, AOM as per branch business plan to meet new sales as per sales forecast. Ensure SHE golden rule, PN, SRA and ATEX compliance in the Branch. Monitor and maintain material consumption, Overtime Hrs. as per Branch's AOP target OM to monitor and ensure daily chemical consumptions are updated in NAV by respective team members and before month closing confirm Physical stock and NAV stock are matching. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Track, Monitor and ensure input costs at all major sites as per gross margin agreed & implement action plans to bring it within limits in Branch Actively drive Service & Product Leads and ensure Branch's AOP targets are met Surprise visits to KA and NKA to ensure compliance with the contractual agreement and support Technicians and OEs Analyse service complaints, prepare action plan, guide OEs/AOMs to ensure AOP targets are met Inventory: analyse material consumption and optimise consumption- prepare action plan, guide OEs/AOMs to ensure AOP targets are met Ensure strict implementation of Service SOPs, SHE golden rules, SRA, PN and use of Approved Preparations List products. Identify & resolve Service delivery issues in coordination with the Branch Manager Provide technical and operational support to OEs and AOM Ensure termination notifications are attended effectively and promptly. Analyse and take appropriate actions in case of any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service (if it is not needed), covered area mismatch, etc Monitor and drive SOS, service productivity and efficiency Monitor and ensure 100% PMI audits are completed as contract agreement. Monitor Branch's SCP usages and Active devices. Ensure that the usage is always about 95% & active device count is always 100%. Analyses visit extraction notes for all high infestation related service visits on daily basis & take action Ensure that the services of NKA are delivered through the certified technicians & with SCP only. This is MANDATORY Ensure Branch CVC scores as per target and increase in promoters numbers based on resolution of grievances of detractors/passive Visit customers (along with OEs, AOM) and help resolve issues highlighted by customers/OE/AOM. Ensure the team adheres to the safety guidelines and conducts SRAs as per the set process Coach and motivate Technician by route riding through OE/OM for quality service Lead generation. Also guide how to conduct techno commercial audit by analysing the suitable need at the customer's site. Key Result Areas: ToS improvement- 60-75% (as per branch AoP target) Manpower Management: 100% availability of qualified Technician, planner, OEs and AOM as per business plan Delivered MTD SOS >95% and Technicians productivity - R/FTE, Visit/FTE as per branch AOP targets Complaint management: Ensure reduction in Call Outs and increase CVC score as per AOP targets Manage material consumption with improved Branch monitoring and Optimise the material consumption by implementing innovation as per branch AOP targets. 100% TPA and Development plan based Technicians grading Ensure 100% usage of SCP devices & all devices are active throughout the year in respective branch Deliver budgeted Service Leads and encourage & motivate technicians to submit the Service Leads as per AOP target Retain & grow existing customers to improve Customer Retention as per AOP target 100% PMI target as per iCABs are achieved of the branch as per contract agreements myR Usage for customer reviews, trend analysis & going paperless Self learning and development- Above 90% score in online assessment. Deliver agreed SHE Plan- LTAR Target | WDLR Target Requirements: Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture) 3-4 yrs of experience in operations of pest management or service industry is desirable Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Competencies (Skills essential to the role): Acting Commercially - Commercially viable decision making, retaining customers, Cost efficiency Delivering Results - Achieving Revenue Targets, Adherence to timelines Managing Self - Organized, Composed and emphasizes on continuous self development Working with Others - Open, approachable and supportive to team members and colleagues Displaying Leadership - Develop team, training, coaching and mentoring Functional - Technically sound, Good understanding of Business Processes & Systems (SHE, Food Safety, iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc) Role Type / Key working relationships: People Manager External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits: What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity and Innovation Attractive Incentives Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

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0 years

3 - 6 Lacs

Gajuwaka

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About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, and SMEs. Job Responsibilities: Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX, and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that include- Surprise visits, Rout rides, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products, and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers, and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically. In case any of the Operations colleagues are on leave or the position is vacant, should ensure entries are made in iCABS to achieve the operations KPI of the Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by the Service Planner. Approval of conveyance amount for assigned technicians Promote the highest grooming standards (uniform, Safety shoes, PPEs) Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development program per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on a weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to the line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements: Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipment. • Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Two wheeler mandatory. Role Type / Key working relationships: Individual Contributor External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits: What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .

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2.0 years

0 - 0 Lacs

Visakhapatnam

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1. Primary Responsibilities a) Leadership and Team Management 1. Develop and maintain a well-informed and motivated sales team by ensuring product and riding knowledge, key trends in the riding community 2. Manage allocation of team targets and sales KPIs within the sales team on a monthly basis with head sales and ASM 3. Maintain and monitor progress of the team on both team and individual targets and KPIs 4. Conduct daily morning team meetings (with Sales Executives) to review sales pipeline, and track progress towards monthly targets 5. Conduct monthly review meetings with the team to assess performance identify challenges and define action plan for the coming month at an individual level with ASM 6. Channelize the efforts of the team by assisting them in prioritizing of generated leads 7. Provide guidance and support to the Sales Executives through the sales cycle to ensure high lead conversion ratio 8. Support Sales Executives in efficient coordination with relevant teams to ensure smooth execution of required processes such as Test Drives, booking and payment, final vehicle delivery 9. Drive efforts to ensure high degree of DMS adoption within the team through accurate and timely updates (leads, test drives, etc.) 10. Regularly review status on the leads to ensure efficient follow-up on leads shared by the Royal Enfield Marketing team 11. Coordinate with CART manager and his team for field visits and participation in marketing activities b) Vehicle Sales 1. Assist Head sales in planning the monthly, weekly, daily targets of team 2. Carry out daily planning and review of the sales team basis existing pipeline for follow-up and targets 3. Drive efforts and team and individual sales executive’s level to ensure sales and gears/accessories target achievement 4. Leverage personal experience to actively maintain contact with prospective customers to convert them into buyers 5. Support the sales executives as and when required to: a. Conduct need analysis with the customer and create a unique brand experience b. To build trust and offer customers the right products from the portfolio and draw up a complete offer which meets their exact needs and interests c. Guide the customers through the decision making process all the way from the offer to the signed contract in a way that ensures meeting of customer preferences as well as those of the dealership and Royal Enfield 6. Showcase strong customer orientation to ensure that the customer has a memorable and delightful brand experience through the sales process, right from first contact to final vehicle delivery 7. Resolves issues related to vehicle delivery including liaison with the delivery team 8. Conducting lost order analysis and taking corrective actions c) Complaint Management 1. Actively resolve customer grievances and take follow up action to prevent recurrence as per guidance of CR Manager 2. Ensure Sales complaint at a minimum as prescribed by Royal Enfield and facilitate process execution to meet the targets 3. Take ownership of any improvement feedback on sales process execution provided by the CRM, dealership senior management or Royal Enfield 4. Responsible for CSI score target achievement for the team 5. Pay special attention to and monitor a high quality implementation of need analysis and objection handling section of the overall sales cycle d) Additional Business Generation 1. Ensures active participation of his team in RE marketing events to proactively establish and maintain contact with prospective customers 2. Support incremental business opportunities for the dealership by evaluating for cross-selling possibilities through gears, accessories and value added services e) Process Adherence 1. Take ownership of the sales process adherence by his/her team as prescribed by RECODE 2. Plan and manage all system level reporting and documentation requirement as per RECODE for self and team 3. Help Head sales and delivery manager in tracking and monitoring inventory of bikes f) People Management 1. Ensure completion of all training requirements for self and assigned sales team as defined by HR Manager 2. Ensure all performance management activities of the team are completed timely and satisfactorily 3. Conduct meetings with Sales staff to evaluate level of engagement and coordinate with dealer leadership and HR to implement engagement initiatives 2. Recruitment profile: a. Educational Qualifications: Graduate, Engineering/Management preferred b. Industry: Auto [4 wheeler preferred], Banking, Insurance, Retail, Communication c. Minimum experience: 5 years, at least 2 years as an auto sales executive d. Profile: extensive experience in managing and leading a team, strong focus on customer experience management, adherence to processes and norms e. Passions/ Interests: Passionate about Royal Enfield and motorcycling, owns/ rides one himself, interested in travelling and exploring f. Competencies: i. Multi-Tasking, time management & prioritizing ii. Customer Relationship Management iii. Business and Sales Process iv. Product Knowledge v. Planning and Organizing, Operational Excellence, detail orientation vi. Problem Solving & Decision Making vii. Financial Acumen, controlling budgets viii. Leadership and People Management, coaching a team ix. Initiative x. Objection Handling xi. Selling Skills Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: Business development: 1 year (Preferred) total work: 1 year (Preferred) Language: English, Hindi, Telugu (Preferred) Work Location: In person

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Bengaluru, Karnataka, India

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PAYU PAYMENTS PRIVATE LIMITED Role Title: Quality Engineer Location: Bangalore Preferred/Mumbai About The Team Our Team is a specialized in bridging the gap between development and testing. Unlike traditional QA roles, SDETs have strong programming skills and contribute to both the development and testing aspects of software products. About The Role Quality Assurance is a systematic process that ensures a product or service meets specified requirements and customer expectations. In software development, QA professionals test applications to identify bugs, verify functionality, and ensure the overall quality of the product. Responsibilities Design, develop, and maintain scalable automated test frameworks. Implement comprehensive and effective test cases for new and existing features. Perform various types of testing including functional, regression, integration, performance, and API testing. Analyze test results, identify root causes of issues, and report bugs with clear and detailed documentation. Collaborate with developers, product managers, and QA team members to ensure software quality. Continuously evaluate and adopt the latest testing tools, frameworks, and best practices. Participate in code reviews and contribute to testability and quality of the codebase. Proactively identify areas of improvement in the testing process and drive initiatives for improvement. Requirements Proficiency in Java or any other modern programming language (e.g., Python JavaScript). Hands-on experience with automation tools such as Selenium, Appium, and Rest Assured. Strong understanding of software testing methodologies, best practices, and QA lifecycle. Solid problem-solving and debugging skills with the ability to identify and resolve technical issues effectively. Experience working with CI/CD tools and version control systems (e.g., Jenkins, Git). Excellent verbal and written communication skills for documenting and reporting test results and issues. Nice To Have Experience with performance testing tools like JMeter or Locust. What we offer? A positive, get-things-done workplace A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this). An inclusive environment that ensures we listen to a diverse range of voices when making decisions. Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale. Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity). About Us PayU specializes in credit products and services for emerging markets across the globe. Headquartered in Mumbai, PayU Credit India has disbursed about 20 billion loans to date by volume and has disbursed more than $280 million in consumer credit. PayU Credit provides consumers with easy access to affordable short-term loans up to INR 5 lacs that can be availed in the form of personal loans, point of sale EMI and express loans. Lead by Prashanth Ranganathan, the company has been focusing on providing innovative solutions that make access to credit convenient as well as quick. PayU India entered the alternate lending business in 2017 with LazyPay, its buy-now-pay-later offering to provide consumers with convenient checkout options. It emerged as one of the most popular payment methods across 300+ renowned merchants in its network like Swiggy, Zomato, Samsung, Dunzo, GoAir, amongst others. Recently the company launched ‘LazyPay Credit Shield’ an end to end digital lending features that help its users to be mindful of their financial health and credit score and automates the entire process of disbursal. Riding on the success of the offering in 2018, PayU received RBI’s approval to operate as an NBFC in 2018. PayU acquired a stake in PaySense in January 2020 to accelerate its vision for credit in India and leverage AI & ML to build a full-stack digital lending platform in India. PayU in its next phase of growth is developing a full regional fintech ecosystem providing multiple digital financial services in one integrated experience Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities. Show more Show less

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Bengaluru, Karnataka, India

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hackajob is collaborating with Wipro to connect them with exceptional tech professionals for this role. Title: Data Engineer Requisition ID: 52897 City: Bengaluru Country/Region: IN Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

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8.0 years

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Mumbai, Maharashtra, India

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About 1702 Digital 1702 Digital is one of the fastest-growing full service Digital Marketing Companies in India. It was founded by a team of investment bankers and capital markets lawyers. 1702 hand-picked the best marketing brains in the industry, got them under one roof, and built a team that passionately innovates and punches above its weight every day. Why are we one of the fastest-growing companies? Within 8 years of our existence, companies like Adani Wilmar Limited, Dalmia, IDFC First, Narsee Monjee, Jubilant Foods, Smaaash Entertainment, Harper Collins, Adlabs Imagicaa, MasterCard, Edelweiss Tokio Life insurance, Pavers England, Marico, Bajaj Finserv, Cipla, Welingkar Institute of Management, Tata Chemicals, The Learning Curve, Odisha Government, Beyond Dreams, Mahindra Sanyo, Aon Hewitt, ACC , Camlin to name a few, work with us us for their digital first marketing strategies and execution. We have exclusive verticals for branding, strategy, art direction, SEO, technology development, media planning, performance marketing and analytics. Who are we looking for? Designation: Group Solutions Lead Key Mandatory Skills: Disciplined planning and organizational skills Conflict management and strategic foresight Excellent research, SWOT and solutions understanding for clients Immaculate grammar and spoken English Good track record of upselling various creative formats Additional Skills: Great pitch and presentation skills Great Excel and Gantt chart making skills Team coordination and structured L&D for reportees What will your Key Results Areas (KRAs) be? Overall understanding of Agency operations and project delivery: Client Servicing and Team Nurturing - Hygiene Bread and Butter everyday work Resource Planning: Plan the quarter, month, week and day across all team members for every retainer client,project or pitches Step in to execute if any of the team members (AEs/AMs) from the planning team are unavailable Onboardings: Onboard new clients and settle them streamlining their expectations for the coming days and weeks Work on developing multiple offerings that can be sold to clients in the future Keeping up the team morale, motivation and cohesion within the team Lead client calls and manage expectations. Dig detailed briefs from the clients Ensure an NPS score on 8+ quarterly from existing clients Implement consistently the processes for daily/weekly/monthly reporting for all types of clients under your AMs/AEs Lead the strategy for the quarterly and annual presentations to clients Solutions Coordination with Media Team a. Understanding nuances of various ad inventories methods that increase CTRs b. Working with the client and the media teams on solutions to bring in results Solutions Coordination with Creative Brand Strategy Team Coordinate with the brand and content strategy team to define campaign objectives and accordingly approach social copies Understand SWOT, custom solutions, and competitor works Solutions Coordination with the SEO & Tech Team Coordinate with the SEO, UI and Tech teams for timely and quality project delivery Understand SWOT, custom solutions, and competitor works Research, brainstorm and implement solutions as and when the SEO, Tech and UI/UX teams get stuck Solutions Coordination with the Sales Team for Pitches & New Business Assemble strategic insights into presentation materials for client Ability to craft brand architectures by identifying key pillars, tonality, personality, brand promise, mission and manifesto via primary and/or existing research Brainstorm with the marketing team for amplifications of campaigns done for clients Show more Show less

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Mumbai Metropolitan Region

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Collaboration Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs). This role performs configurations, actions installations and attends to break/fix events. This role works towards associate to professional level certification, whilst at the same time developing business knowledge. What You'll Be Doing Key Responsibilities: Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle Takes responsibility for problem resolution and troubleshooting during project lifecycle Escalates complex problems to the relevant third parties. Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover Compiles and maintains project administration (Time Capture and feedback to stakeholders) Conducts elementary presentations within the customer's organization. Expected to take leadership from senior resources on relevant technologies according to specialization and best practice. Performs any other related task as required. Knowledge and Attributes: Developing fundamental project and administration ability Developing understanding and appreciation of technical design principles and compute layers. Ability to develop an understanding of fundamental project and administration processes. Display a strong learning orientation. Good verbal communication skills. Demonstrate a client service orientation. Hands-on proactive in approach. Knowledge on security concepts and application of those concepts. Ability in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools. Developing knowledge on log collection mechanism such as Syslog, Log file, DB API. Developing knowledge in security architecture. Developing knowledge on log collection mechanism such as Syslog, Log file, DB API. Developing knowledge in security architecture. Developing knowledge in ETL concepts, data processing at scale and data stream pipelines through Terraform. Ability in cloud services on at least one of the following providers: AWS, Azure, GCP. Developing knowledge web service protocols and frameworks for high-availability, low-latency, resiliency, and auto-scaling. Developing understanding any of the following - Java, Python, TypeScript, JavaScript, R, .NET, PowerShell. Developing knowledge in serverless development. Analytical skills and ability to communicate effectively. Ability to solve problems in innovative ways while adhering to industry standards and practices. Developing understanding practices on securing data and systems by applying appropriate authentication and authorization controls. Developing understanding of Event Driven Development and asynchronous operations. Developing understanding project fundamentals which are demonstrated in the execution of installations and other assignments. Developing knowledge of security technologies and understanding of managed services concepts Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or a related field. Vendor certification is mandatory. Azure Certified Security Engineer / PCNSA / FCA / CCNA Security. Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDP /CCNP Security, JNCIA, ACCA, PCNSE, PCNSA, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Administrator Associate, will be an advantage. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Terraform, Azure, Sentinel, EDR Defender for Cloud, Microsoft Security, Devops Ci/CD Pipelins, Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance), Version Control (Git), Microservices (Kubernetes, Azure Containers), Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS), Azure Infrastructure as Code, Azure Administration, Hybrid Cloud, Networking (Firewalls, LAN, VPN), Automation, MS Office365, Power BI Administration, Scripting (PowerShell), ZTNA. Required Experience: Moderate level experience in SOC Analysis Operations. Moderate level experience in SIEM usage for Moderate level experience in Azure or AWS or GCP. Moderate level experience in Security technologies like Firewall, IPS, IDS, Proxy etc. Moderate level experience in technical support to clients. Moderate level experience in handling security incidents end to end. Moderate level experience in Security Analysis or Engineering Moderate level experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

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12.0 years

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Delhi, India

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Competitive Compensation Meritocratic culture About Our Client A market-leading financial services organization with a diversified portfolio across lending, wealth, and insurance, backed by strong governance and a high-performing leadership team. The company is undergoing rapid digital transformation and is committed to innovation-led growth. Job Description Strategic Thinking: Act as a strategic advisor/ sounding board for functions and function heads, proactively identify opportunities, risks, and interdependencies across initiatives and provide insights for informed decision-making. Ideate and Design workshops to drive expected outcomes for strategic initiatives. Partner along with function heads in formulating strategy, OKRs, Balanced Score Card metrics for concerned functions Inculcate strategic thinking as a way of working, impactful storyboards and deliverables Portfolio Leadership: Lead the end-to-end portfolio management process, ensuring initiatives are aligned with strategic imperatives, and delivering intended business value/ outcome. Cross-functional collaboration: Foster a culture of collaboration by bringing together multiple functions and ensuring a unified approach toward portfolio priorities. Encourage knowledge sharing, and collective problem-solving across teams. Program Governance, Change Management: Deliver high-quality, insightful, and actionable executive reporting on portfolio status, OKRs, Balance Score Card, risks, and outcomes to senior leadership Support change management efforts across initiatives, helping the organization navigate through transformation with minimal disruption and maximum engagement. Job Description - Associate Director Portfolio Management Page 3 of 3 Managing the relationship and communication with business partners and all stakeholders, ensuring the projects/initiatives are delivered to intended outcomes. Continuous Improvement: Identify opportunities to advance portfolio management practices and evolve the function to meet evolving business needs. The Successful Applicant Experience, Skills Graduate from reputed institute, MBA/CA/ BE/B. Tech. from a reputed institute. 12+ years of experience in strategy, portfolio management roles. Demonstrate ability to lead cross-functional initiatives and manage complex stakeholder environments. Strong strategic thinking skills and the ability to connect project-level execution with enterprise-level strategy. Proven track record of constructively challenging stakeholders to improve clarity, prioritize efforts, and drive business value. Excellent collaboration, communication, and relationship-building skills. Strong organizational, problem-solving, and analytical skills. PMP, Scrum Master, or other relevant certifications are a plus, but not mandatory. What's On Offer Opportunity to work directly with the leadership on business-critical initiatives. High visibility role with fast-track career potential. Competitive compensation with long-term incentives. Contact: Shaivya Sharma Quote job ref: JN-062025-6764289 Show more Show less

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15.0 years

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Pune, Maharashtra, India

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Job Title: Analytics Consultant | Vonage | Billable Job Description About Concentrix Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. Visit www.concentrix.com to learn more. About Concentrix Analytics: Our global analytics team, with deep industry expertise inspires intelligent change by infusing “Analytics First” philosophy into multiple businesses. We bring in best-in-class analytics delivery to the organizations in different industries and help them wield data and analytics as a competitive armor, operational accelerant, and innovation catalyst. We provide a plethora of analytics solutions such as Customer Experience analysis, Speech &Text Insights, Operational analytics, Journey analytics, Social Media analytics, Collection Analytics, Payment Integrity, Revenue & Sales Analytics, driving relevant business impact to our customers. With more than 15 years of data mining and visualization experience, we serve hundreds of clients including many Fortune 500 companies across the globe. We have been recognized among the top 50 Market Research and Analytics companies by GreenBook for four consecutive years, positioned as a leader in the 2019 Everest Group (CX) Analytics Services PEAK Matrix™, recognized by Forrester as a strong performer receiving the highest score possible in seven criteria in The Forrester Wave™ in 2020 and the Best in Biz Awards North America has recognized Concentrix Analytics and Consulting’s Banking Industry Collection Analytics offering as the Most Innovative Service of the Year 2021. For more information, please visit Analytics & Consulting | Concentrix Work – Mostly Remote, however candidate will have to visit CNX office to meet teams / collaboration. Work timings – 8-5PM EST (Monday to Friday) Hiring Location – Bangalore, Delhi NCR, Mumbai, Pune Role Summary Analyze sales data and trends to identify areas for improvement Build Data Visualization using Tableau and present sales reports, highlighting key trends and performance indicators Develop, maintain, and enhance analytics dashboards to track and measure key Sales / RGM metrics. Collaborate with sales and marketing teams to understand and analyze the impact of marketing activities on sales Sales analytics including market share analysis and forecasting, market/product deep-dives, target setting, scenario planning and regular performance tracking. Provide data-driven recommendations on improving sales and marketing efforts Meeting with sales managers to discuss the findings and devise viable sales strategies. Tracking and recording outcomes of implemented strategies. Deliver regular and ad-hoc reports to senior leadership, providing clear insights and strategic recommendations. Identify opportunities to automate reporting and analytical processes to improve efficiency. Location: IND Pune - Amar Tech Centre S No.30/4A 1 Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1618285 Show more Show less

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Sahibzada Ajit Singh Nagar, Punjab, India

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Role: Sales Manager Agency Role Definition Sales manager is one who is responsible for Identifying and Recruiting Quality Associate Partner And Generate Sales from the Associate Partner to get the business for SasteGhar.com. Responsibility Deliverable 1. Recruiting Quality Associate Partners. 2. Achieve sales and Revenue Targets. 3. Facilitating sales for the Associate Partners. 4. Develop the Sales Skills And knowledge of the associate partners Tasks & Activities Recruiting Quality Associate Partner . · Prospecting on Regular basis to find quality Associate Partners. · Call Min 2 Hours/day to fix meetings with prospecting Associate Partners. · Do a Minimum of 10 Screenings In the Office · Invite 16 prospects to the Career Seminar per Month. Achieve Sales and Revenue Target · Creating a Sales funnel and tracking C.M.S.C Score of the Team and ensuring enough inputs to over Achieve Goal · Set Monthly/Quarterly/Half-yearly/ Yearly Goals of Associate Partners. Facilitating sales for the Associate Partners · Demonstrate 10 sales calls in the field. · Track C.M.S.C Score · Observe 5 sales Calls in field · Help the Associate Partner close the sale Develop the Sales Skills and knowledge of the associate partners · Do GID every Month · Do role Plays of Sales Call with each AP · Plan Training of Associates as per need Measurement Metrics # Achieving Monthly/Quarterly/ Half yearly/ Yearly targets of Recruiting Associate Partner. # Achieving Monthly/Quarterly/ Half yearly/ Yearly targets of no of sales, value and Revenue. # Team Activation:- Rising Star Trophy-70% Career Success Award-40% Career Producer Award-30% Show more Show less

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25.0 years

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Bagalur, Karnataka, India

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Who We Are OpenBet is a global leader in betting and gaming entertainment, trusted by over 200 partners to create memorable winning moments for millions of players worldwide. From processing bets during iconic events like the FIFA World Cup and Super Bowl to pioneering next-gen products like BetBuilder, we continuously redefine the player experience with high-quality content, cutting-edge technology, and advanced player protection tools. For over 25 years, our unbeatable platform has powered the most recognizable betting brands, ensuring peak performance with 100% uptime, unmatched scale, and speed. With 85 licenses, 20 World Lottery Association operators on our customer roster, and a team of 1,200+ experts across 14 countries, we remain at the heart of the industry. Join OpenBet to take your career to the next level and be part of a global innovative team shaping the future of betting entertainment for millions worldwide. The Team OpenBet is a global leader in betting and gaming entertainment, trusted by over 200 partners to create memorable winning moments for millions of players worldwide. From processing bets during iconic events like the FIFA World Cup and Super Bowl to pioneering next-gen products like BetBuilder, we continuously redefine the player experience with high-quality content, cutting-edge technology, and advanced player protection tools. For over 25 years, our unbeatable platform has powered the most recognizable betting brands, ensuring peak performance with 100% uptime, unmatched scale, and speed. With 85 licenses, 20 World Lottery Association operators on our customer roster, and a team of 1,200+ experts across 14 countries, we remain at the heart of the industry. Join OpenBet to take your career to the next level and be part of a global innovative team shaping the future of betting entertainment for millions worldwide. The Goal As the Regional Financial Controller for India, you will play a pivotal role in ensuring the integrity and accuracy of local financial reporting, overseeing internal controls, and providing strategic financial leadership. This position will report directly to the Group Financial Controller based in London and will work closely with senior management, as well as cross-functional teams, to drive financial efficiency in India. The Regional Financial Controller for India will be the sole finance professional based in the country. The role requires a hands-on approach from a self-driven individual. You will play a key role in shaping the financial future of our operations in this region. If you are a results-driven accounting professional with leadership experience, we encourage you to apply and join our team. The Player What You’ll Bring Relevant accounting qualification (e.g. ACA / CIMA/ ACCA or equivalent). A minimum of 5 years of experience in finance and accounting, with at least 2 years in a senior financial role. In-depth knowledge of Indian accounting standards (IND-AS), tax laws and financial regulation. Strong experience in financial reporting and internal controls. Proven track record of managing audits and working with external auditors. Proficiency in accounting software (experience with Microsoft Dynamics would be an advantage) and Microsoft Excel. Experience in multinational companies or large corporate environments is preferred. This position is hybrid 3 days a week in the office. Days in the office are flexible. What’s the Score? Why OpenBet? The Playground: Join a team of innovators, disruptors, and game-changers who are reshaping the future of betting and gaming. The Mission: Be part of a mission-driven organization that's committed to revolutionizing the way the world plays. The Impact: Make a real impact on the world stage, leaving a lasting legacy that transcends boundaries and inspires generations to come. The Culture: Immerse yourself in a culture of creativity, collaboration, and curiosity, where every idea is welcomed, every voice is heard, and every dream is encouraged. The Future: Join us on the journey to build the future of betting and gaming, one game-changing innovation at a time. What We Can Offer YOU Attractive benefits, an open and supportive environment as well as a modern and exciting workplace The opportunity to interact with global teams on a regular basis as you and our business continues to develop & grow Tangible and genuine development - at OpenBet, you can take your career where you want it to go! And if that’s not enough; enjoy flexible working whilst we provide you with the guidance and development skills you need to progress and enhance your career We have a collaborative office environment with our team members in office 2 days per week. At OpenBet, we celebrate diversity and believe in creating an inclusive environment where every voice is valued and respected. We're committed to building a team that reflects the rich tapestry of humanity, embracing individuals from all walks of life, backgrounds, and identities. Join us in shaping the future of iGaming, where diversity isn't just celebrated—it's celebrated. At OpenBet, we celebrate diversity and believe in creating an inclusive environment where every voice is valued and respected. We're committed to building a team that reflects the rich tapestry of humanity, embracing individuals from all walks of life, backgrounds, and identities. Join us in shaping the future of iGaming, where diversity isn't just celebrated—it's celebrated. Show more Show less

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Exploring SCORE Jobs in India

The demand for SCORE (Supply Chain Operations Reference) professionals in India is on the rise as companies seek to optimize their supply chain processes and improve efficiency. SCORE jobs offer a rewarding career path for individuals interested in logistics, operations, and supply chain management. In this article, we will explore the SCORE job market in India, top hiring locations, average salary range, career progression, related skills, and common interview questions.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi NCR
  3. Bengaluru
  4. Chennai
  5. Pune

These cities are known for their thriving industries and offer numerous opportunities for SCORE professionals.

Average Salary Range

The average salary range for SCORE professionals in India varies based on experience and location. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 15-20 lakhs per annum.

Career Path

A typical career path in SCORE might include roles such as Supply Chain Analyst, Operations Manager, Supply Chain Manager, and Director of Supply Chain. Professionals can progress from entry-level positions to senior roles by gaining experience, acquiring certifications, and demonstrating leadership skills.

Related Skills

In addition to expertise in SCORE methodologies, professionals in this field are often expected to have skills in data analysis, project management, inventory management, and logistics. Strong communication and problem-solving skills are also valuable in a SCORE career.

Interview Questions

  • What is the purpose of the Supply Chain Operations Reference (SCOR) model? (basic)
  • How do you identify key performance indicators (KPIs) in a supply chain process? (medium)
  • Can you explain the difference between push and pull supply chain strategies? (medium)
  • How do you handle supply chain disruptions or delays? (medium)
  • What experience do you have with implementing continuous improvement initiatives in a supply chain? (advanced)
  • How would you optimize inventory levels to reduce costs without impacting service levels? (advanced)
  • Describe a successful supply chain project you led and the results achieved. (medium)
  • How do you stay updated on industry trends and best practices in supply chain management? (basic)
  • What software tools or systems have you used to track and analyze supply chain data? (medium)
  • How do you prioritize tasks when managing multiple projects concurrently? (basic)
  • Can you provide an example of a challenging supply chain problem you solved and how you approached it? (medium)
  • How do you ensure compliance with regulatory requirements in the supply chain process? (medium)
  • What role does technology play in optimizing supply chain operations? (basic)
  • How do you collaborate with cross-functional teams to improve supply chain efficiency? (medium)
  • Describe a time when you had to make a quick decision to address a supply chain issue. (medium)
  • How do you assess supplier performance and manage vendor relationships in the supply chain? (medium)
  • What metrics do you use to measure the effectiveness of a supply chain strategy? (medium)
  • How do you handle conflicting priorities or demands in a fast-paced supply chain environment? (medium)
  • Can you explain the concept of supply chain risk management and its importance? (medium)
  • How do you address sustainability and ethical considerations in the supply chain? (medium)
  • What role does forecasting play in supply chain planning? (basic)
  • How do you ensure cost-effectiveness in transportation and logistics management? (medium)
  • Describe a time when you had to resolve a conflict within a supply chain team. (medium)
  • How do you approach negotiations with suppliers to achieve mutually beneficial agreements? (medium)
  • What strategies would you implement to improve supply chain resiliency in the face of unforeseen events? (advanced)

Closing Remark

As you prepare for SCORE job opportunities in India, remember to showcase your expertise in supply chain operations and demonstrate your problem-solving skills during interviews. With the right skills and preparation, you can confidently pursue a successful career in the dynamic field of supply chain management. Good luck!

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